PM Holdings LLC jobs in Baltimore, MD

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. * Change linens, make beds, and leave the bathroom sparkling. * Restock all guest room supplies, like soap, shampoo, and coffee. * Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Tasked with managing the Food & Beverage team and their functions, the Food & Beverage Manager is no small potatoes. With your knowledge, expertise, and leadership skills you'll maximize the quality of our food & beverage and enhance our guests stay and experience. You'll also work with and coordinate with the various sub-department managers beneath you, helping them achieve their own goals and objectives. Still your cup of tea? Here are just a few of the tasks you'll be completing on a daily basis: * Interview, hire, train, and schedule F & B employees. * Collaborate with F & B managers in the creation of new menus. * Regularly review and evaluate the individual restaurants and banquet service to recommend new operating and marketing policies. * Continuously evaluate the performance and encourage the improvement of the associates in the food and beverage department. * Clearly describe, assign and delegate for the operation of the various food & beverage sub-departments. Where You've Been: You have a high school diploma at minimum, although an additional certificate in hospitality or a similar field is a plus. You have 3 years of previous supervisory experience in hospitality and an additional 2 years experience in the Food & Beverage industry. Most importantly, you're someone who has excellent problem-solving skills, leadership skills, and is able to perform under pressure. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: You will be at the center of the hotel's universe-the front office. As the PBX Operator, you'll be at the center of all hotel communications - and you'll coordinate all of it. From assisting with external calls to internal calls to facilitating emergency procedures, the PBX Operator plays a vital role in the hotel's communications network. Here are some of the tasks you'll be responsible for on a daily basis: * Promptly answer telephone calls and greet callers with a positive and clear voice. * Receive wake-up call information and input into the automated wake-up system * Act as dispatcher for security, guest services, and property operations associates. Provide timely information via paging system and two-way radios to associates in response to emergencies and guest requests. * Redirect calls as needed. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of customer service experience. Most importantly, you're someone who can communicate with guests and associates in a professional and positive manner at all times. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Are you a self-starter and enjoy working on a team? We are looking for a Part-Time Overnight (Fridays + Saturdays Only) Bell Attendant/Valet who is passionate about the hospitality industry, takes initiative, able to work in fast-paced environments and have a strong sense of urgency. The ideal candidate should possess strong communication skills, have a friendly and kind demeanor towards colleagues and guest, and who can think outside the box! If this is you, apply now! This position is non-exempt and reports to the Director of Guest Relations. The compensation for this position is $17.50 per hour. Meet The River Inn Tucked away on a tree-lined street in Foggy Bottom, just a short walk from Georgetown, The George Washington University, and The National Mall, The River Inn strikes the perfect balance between relaxation and serenity while still pulsing to the heartbeat of the city. We are an independent lifestyle hotel dedicated to delivering personalized experiences based on each guest's distinct needs. Who We Are * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. What You Will Be Doing * You may be the first connection that our guests have to our property and are a vital contributor to the success of their experience. * Provide exceptional personalized customer service and experiences to guests. * Assist with the arriving and departing guest luggage and transportation. * Valet guest cars in the hotel's garage * Be able to lift between 25-50lbs and be on your feet for extended periods of time. * Responsible for the daily cleaning and upkeep of public space areas * Respond to guest requests. * Live like a Local- have knowledge of the neighborhood and city. * Think on your feet, use good judgement and problem solve in a fast-paced environment. * Create warm and welcoming atmosphere. * Have great communication skills. * Be self-motivated and take initiative. What We're Looking For * Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. * Able to take initiative and be self-motivated. * Be detail-oriented and be able to multi-task. * Open availability required. Must be prepared to work various shifts (for example: 3-11pm, 10pm-6:30am, weekends, holidays). What's in it for you * Access to free virtual fitness classes * Gifted PTO on Day 1 + some paid holidays * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. * LEARN + INNOVATE: Treat every day as an opportunity to grow. Be creative and think outside the box. * EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. * COMMUNICATE. Listen with the intent to understand. Share all relevant information. * TAKE OWNERSHIP. Have integrity, be accountable for your behaviors and results. * BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. * SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. * LIVE 360. Practice work-life balance. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position is non-exempt and will require standing and moving at least 75% of the time.

The Rooms Preventive Maintenance Technician is responsible for conducting regular inspections and performing preventive maintenance tasks in guest rooms and related areas. The role ensures all room equipment, fixtures, and finishes are kept in optimal condition to deliver exceptional guest experiences and minimize reactive repairs. Here's a snapshot of a typical day: * Perform scheduled preventive maintenance on guest rooms including HVAC units, lighting, plumbing fixtures, doors, furniture, walls, and appliances. * Inspect rooms and document any deficiencies or potential issues before they impact guest comfort. * Responds to in house guest call. * Replace or repair minor components such as lightbulbs, switches, filters, handles, locks, and fittings. * Ensure all guest room amenities (TVs, telephones, air conditioning units, etc.) are operational and safe. * Maintain accurate records of inspections, tasks performed, and materials used. * Respond to maintenance requests in a timely and professional manner during assigned shifts. * Collaborate with Housekeeping and Front Office to schedule room access for maintenance with minimal guest disruption. * Report major issues or safety concerns to supervisors for corrective action. * Follow all safety procedures and use appropriate PPE while performing tasks. * Participate in hotel-wide energy conservation and sustainability efforts. * Assist with back of the house inspections as needed. Education & Experience * High School Diploma or equivalent; technical certification in electrical, plumbing, or HVAC is a plus. Skills & Competencies: * Knowledge of basic plumbing, electrical, carpentry, and HVAC systems. * Ability to use hand and power tools safely and effectively. * Strong attention to detail and proactive mindset. * Good communication and teamwork skills. * Ability to work with minimal supervision and manage time effectively. * Problem-solving, analytical, and troubleshooting capabilities. Abilities Required: * Climbing, reading, standing, walking and routinely lifting 25 lbs. to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

What You'll Do: Our Banquet Cook is responsible for the flawless preparation and presentation of the menu created by the Executive Chef and for making sure our guests receive an unparalleled dining experience. No pressure. Here are just some of the tasks you'll be responsible for on a daily basis: * Prepare food consistent with recipe cards * Start food items that are prepared ahead of time, making sure not to over-prepare estimated needs. * Return all food items not used on next shift to designated storage areas. * Operate and properly clean cooking and kitchen equipment and supplies. Where You've Been: You have a high school diploma or equivalent and at least 1 year's experience as a prep line/cook. Most importantly, you're someone who is capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and working on slippery floors. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll create a detailed program to ensure they don't break in the first place. From the little everyday details - maintenance of our guestrooms, public space, and the back of the house - to the big capital plans that help our hotels maintain their fresh appeal, you'll schedule, direct, and follow up to ensure each project reaches completion. You'll make sure we have the right tools and equipment and keep them organized, and that chemicals and hazardous materials are used and stored properly. You'll make sure work is performed safely and efficiently. Here are some of the tasks you will complete on a daily basis: * Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. * Perform preventative maintenance assignments on a scheduled basis.· Lead, manage and communicate information about capital projects and property rehabilitation. * Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests. * Hire, train, evaluate, and lead all maintenance staff. Where You've Been: You have at least 3 years of management or supervisory experience in a hotel and have experience with several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. You're able to perform in a high-paced environment with multiple tasks and deadlines and able to effectively respond to emergencies. When You're Here: Although you'll sometimes be behind the desk, be prepared to move around because you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Be prepared to be on call at all times in case of emergency including nights, weekends, and holiday. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Are you a seasoned finance leader with a passion for hospitality? PM Hotel Group is looking for an experienced Vice President of Accounting to join our team! This is an incredible opportunity for a dynamic professional with a strong background in hotel accounting and multi-property, nationwide management. If you're ready to lead a high-performing team in a fast-paced, growth-oriented environment, we want to hear from you! PM Hotel Group is a Top-15 hotel management company with a diverse portfolio that includes luxury, full and select service hotels across the country. Celebrating a culture committed to respect, teamwork and entrepreneurial spirit, at PM Hotel Group we encourage all our associates to express themselves and their talents in their own way. Our people-first mentality is a central part of our corporate DNA. The Vice President of Accounting will oversee all financial, accounting operations and payroll for PM Hotel Group, a leading hotel management company with 90 hotels under management or in development in 22 states. This role will manage financial reporting, compliance, budgeting, forecasting, and operational controls across multiple hotel properties. The VP of Accounting will provide strategic leadership, ensuring accurate and timely financial reporting while aligning financial practices with company objectives. This is a senior executive role, and the VP will work closely with the CFO and other department leaders to drive profitability, growth, and operational efficiency. Key Responsibilities: * Strategic Financial Leadership: * Lead and direct the accounting team in developing financial strategies, processes, and systems to support the company's goals. * Ensure that accounting policies and procedures are in compliance with GAAP and hospitality industry standards. * Provide strategic advice to the CFO and executive leadership on key financial matters, including cash flow management, cost controls, and profit optimization. * Financial Reporting & Analysis: * Oversee the preparation and analysis of monthly, quarterly, and annual financial statements for all hotel properties. * Manage aggregation of financial information from various entities, ensuring accuracy and completeness. * Present financial results and insights to the executive team, hotel ownership, and other stakeholders as required. * Monitor the key performance indicators (KPIs) and financial metrics to track the company's performance. * Budgeting & Forecasting: * Lead the preparation of annual budgets for all hotel properties. * Work closely with department heads to provide accurate forecasting and track performance against financial goals. * Advise on areas for cost reduction and revenue enhancement based on financial analysis. * Team Management & Development: * Manage and mentor a team of accounting and payroll professionals, fostering a culture of accountability and excellence. * Conduct performance evaluations and provide development opportunities for associates. * Lead training efforts to ensure the team stays current with accounting best practices, tax laws, and industry standards. * Internal Controls & Compliance: * Establish and enforce internal controls to safeguard company assets and ensure compliance with regulatory requirements. * Oversee internal audits and external audits, ensuring timely resolution of any issues identified. * Monitor and manage tax compliance, ensuring accurate and timely filing of corporate, property, and other tax returns. * Payroll Strategy and Oversight: * Develop and implement payroll policies and procedures that align with the company's financial strategy and compliance requirements. * Ensure that payroll processes are efficient, accurate, and scalable as the company grows. * Ensure that payroll is in compliance with federal, state, and local tax laws, as well as federal, state and local labor laws, including wage and hour regulations. * Technology & Process Improvements: * Evaluate and implement accounting software and technologies to improve accuracy, efficiency, and reporting capabilities. * Drive process improvements in accounting workflows, financial reporting, and operational procedures. Other duties as assigned. Qualifications: * Education: * Bachelor's degree in Accounting, Finance, or a related field preferred. * CPA (Certified Public Accountant) or CMA (Certified Management Accountant) designation preferred. * Experience: * Minimum of 10 years of progressive experience in accounting, with at least 5 years in a senior leadership role in a hotel management or hospitality company. * Strong background in managing large-scale accounting operations, financial reporting, and multi-property financials. * Proven experience in strategic financial planning, budgeting, forecasting, and analysis. * Familiarity with hospitality industry financials, cost controls, and operational challenges. * Skills & Abilities: * Strong leadership, communication, and interpersonal skills with the ability to work with senior executives, department heads, and external partners. * Advanced proficiency in software platforms that manage accounting processes, payroll, purchasing and business intelligence. * In-depth knowledge of GAAP, tax laws, financial regulations, and industry best practices. * Ability to manage multiple priorities, adapt to changing business needs, and meet deadlines in a fast-paced environment. Salary Range: $175,000-$200,000 per year + Incentives, depending on experience.

What You'll Do: You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader. Here are a few other tasks you'll be responsible for on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism * Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. * Stepping in to complete daily hotel front desk tasks. * Assisting Guest Services Manager with monitoring performance and attendance. * Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and one to three years of related experience. No wallflowers wanted-you must be able to contribute to a collaborative and diverse team dynamic while quickly assessing situations and creating effective resolutions to problems. A passion for customer service is an absolute must. When You're Here: Sometimes you'll be behind a desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: As the Sales Coordinator, you will have the pivotal role of supporting the daily operations of the sales team to ensure they meet the hotel's financial goals. You will also act as the liaison between the hotel's sales and operations team, making sure everything runs smoothly. Here are some tasks you can expect to complete on a daily basis: * Generate and distribute various sales reports and statistical analysis. * You will coordinate with hotel operations teams to ensure seamless execution of a group's stay. * Meets with clients as needed. * Conducts tours of the hotel and banquet facilities. Where You've Been: You have at least 2 years' experience in sales; experience as a sales coordinator or in a hotel is a plus but not required. Familiarity with Microsoft Office is a necessity. If you are driven, organized, and have excellent written and verbal communication skills then this may be the position for you. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Compensation: $20.19/hr.

What You'll Do: We are seeking a skilled and experienced Maintenance Supervisor to oversee the maintenance and repair of our equipment, facilities, and systems. The successful candidate will lead a team of technicians, manage preventive and corrective maintenance schedules, ensure compliance with safety regulations, and support operational efficiency. This role is essential for minimizing downtime, maximizing equipment performance, and maintaining a safe, functional work environment. As a Maintenance Technician Supervisor, we hope you can keep a lot of balls in the air because you're going to be juggling a million tasks both inside and outside of the hotel. You'll make sure broken things get fixed, and proactively seek solutions to problems, making sure to pay attention to detail. Think you have what it takes? Here's a snapshot of a typical day: * Supervise and coordinate the activities of maintenance personnel including scheduling, training, and performance evaluation. * Oversee the inspection, troubleshooting, repair, and maintenance of electrical, mechanical, HVAC, plumbing, and structural systems. * Develop and implement preventive maintenance programs using CMMS or other tracking tools. * Prioritize maintenance requests and manage work orders to ensure timely completion. * Ensure compliance with OSHA and company safety regulations; conduct regular safety audits and toolbox talks. * Maintain inventory of tools, parts, and supplies, coordinate with vendors and procurement. * Support capital projects and equipment installations as needed. * Respond to emergency maintenance issues outside of regular hours when necessary. * Maintain accurate maintenance records and generate reports on activities, costs, and downtime. Qualifications Education & Experience: * High school diploma or GED required, technical certification or associate's degree in a related field preferred. * 5+ years of hands-on maintenance experience, with 2+ years in a supervisory or leadership role. Skills & Competencies: * Strong knowledge of mechanical, electrical, and HVAC systems. * Proficient in using CMMS software and Microsoft Office Suite. * Ability to read technical manuals, blueprints, and schematics. * Excellent leadership, organizational, and communication skills. * Strong problem-solving skills and attention to detail. Certifications (Preferred): * EPA Certification * HVAC, Electrical, or other technical certifications Abilities Required * Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Must be willing and able to be responsive to complaints about maintenance. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Must be able to sit or stand for 8 hours at a time and position oneself to repair things in hard to reach areas and occasionally ascend/descend a ladder to service the lights/roof and make other necessary repairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Enjoy working directly with clients to make a sale? Familiar with the catering industry? The Catering Sales Manager is an integral part of the revenue generation of a hotel. You will be responsible for soliciting past and new business and ensuring guests are satisfied. Here are some tasks you can be expected to complete on a daily basis: * Sell guest rooms, catering services, and banquet facilities to guests. * Develop and deliver persuasive presentations to prospective clients. * Conduct site inspections. * Network through participation in community and professional associations, activities and events. Where You've Been: You must have at least a bachelor's degree in sales, marketing, or a related field. A minimum of 2 years in hotel sales or comparable experience. You are someone with excellent written and verbal communication skills and can work well under pressure. Most importantly you are a people person! You must work professionally and positively with guests and clients at all times. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What We're Looking For We're looking for a Guest Services Agent who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates well. This person will play a critical role in the Front Office team. This position is non-exempt and reports to the Guest Relations Manager. Meet Motto by Hilton Washington DC City Center! We're across the street from Gallery Place/Chinatown Metro station with links to Reagan National Airport. Capital One Arena, the Walter E. Washington Convention Center, and museums are within a few blocks. The White House, National Mall, and Union Station are a mile away. Enjoy smart tech with a smaller, more efficient footprint in our Travel-Sized rooms. Who We Are * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 7 years. What You'll Do * Provide exceptional personalized customer service and experiences to guests. * Live like a local. Knowledge of the neighborhood and city. * Think on your feet, use good judgement and problem solve in a fast-paced environment. * Provide support to front office leaders and entire hotel team. * Create a warm and welcoming atmosphere. Qualifications and Skills * Exceptional communication skills both verbal and written. * Knowledgeable in Microsoft Office. * Open availability required. Must be prepared to work various shifts (7-3pm, 3-11pm, weekdays, weekends, holidays). * Bachelor's degree or currently pursuing (preferred) What's in it for you * Generous health, dental and vision insurance, plus 401K, all available on day 1! * Access to early wages! * Access to free virtual fitness classes and discounted in-person memberships * Gifted PTO on Day 1 (available to use after 90 days of employment) + paid holidays * Paid Parental Leave * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. * BE CURIOUS. Learn rapidly and eagerly. * BE INNOVATIVE. Create new ideas that prove useful. * EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. * COMMUNICATE. Listen with the intent to understand. Share all relevant information. * HAVE INTEGRITY. Be honest and straightforward with everyone. * USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity. * BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. * SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. * LIVE 360. Practice work-life balance. Two more things . . . As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Public Area Cleaner, you help create guest experiences that are enjoyable and comfortable. As a Public Area Cleaner, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. * Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: The General Manager is responsible for all aspects of the operation of the hotel. Your leadership and strategic planning skills are integral to maximizing operations and guest satisfaction. We're looking for someone to lead our staff by example. As such, the General Manager is expected to embody company culture and values. You will create an environment that fosters teamwork, builds morale, and increases retention. Here are a couple of the tasks you can expect to do on a daily basis: * Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members. * Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management. * Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations. * Seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. * Develop and supervise programs that promote a positive work environment for all associates while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. * Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment. * Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc. Where You've Been: We're looking for someone with a bachelor's degree in Business Management, Hotel Management or equivalent experience. Must have a minimum of five years varied management experience in the hotel industry and fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. When You're Here: Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: We're looking for the ultimate Jack (or Jill)-of-All-Trades. Our Maintenance Technicians are responsible for maintaining and repairing all hotel equipment from kitchen, laundry and plumbing to HVAC, electrical and guest rooms-all with minimum downtime. When things go south, you're the one to call! As a Maintenance Technician, we hope you can keep a lot of balls in the air because you're going to be juggling a million tasks both inside and outside of the hotel. You'll make sure broken things get fixed, and proactively seek solutions to problems, making sure to pay attention to detail. Think you have what it takes? Here's a snapshot of a typical day: * Making repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed, with minimum down time. * Installing and replacing light fixtures and bulbs. * Conducting scheduled inspections as well as checking and repairing equipment malfunctions. * Ensure that chemicals and hazardous materials are used and stored properly, and that all required reporting is done accurately. * Securing the building as needed including monitoring, activating and resetting automatic security systems, repairing broken locks and maintaining keys to the building. Where You've Been: We're looking for someone with a High School diploma or equivalent, plus a minimum of one year's trade-related and/or training in mechanical, electrical, HVAC, plumbing, carpentry and building maintenance. Working knowledge of basic hand and power tools doesn't hurt either. As an associate of PM Hotel Group you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Must be able to sit or stand for 8 hours at a time and position oneself to repair things in hard to reach areas and occasionally ascend/descend a ladder to service the lights/roof and make other necessary repairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

We are seeking an Assistant Guest Services Manager who delivers best-in-class service, inspires and motivates team members, and effectively oversees daily, weekly, and monthly front office operations. The ideal candidate is passionate about personal and team development, highly organized, and confident in creating exceptional guest experiences. This is a full-time, exempt position reporting to the Guest Services Manager. The salary range for this role is $52,000-$55,000. Meet Hotel Hive! Hotel Hive opened its doors in January 2017 as DC's first Micro Hotel. We have a youthful vibe, where modern innovation meets historic character. We are extremely interactive with our guests; exceptional and personalized service is our top priority. Our goal is to provide a restful, unique, and innovative hotel experience for our guests before and after they buzz around DC. Who We Are * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. What You'll Do * Serve as the MOD during your shift and take responsibility for any decisions made during your shift. * Roll up your sleeves and be prepared to involve yourself in the day-to-day operations, adjusting your schedule if needed to provide support to all three shifts. * Hold yourself accountable and lead by example; showing integrity by always doing the right thing, even when no one is looking. * Provide leadership during a variety of shifts including days, nights, holidays, and weekends. * Leading your team to personalize experiences and connect guests to the unexpected in our city. * Live like A Local; be a city insider, providing our guests with a local experience. * Maintain a positive, supportive environment that drives colleague engagement every day. * Coach, develop, and train your team within our service culture, championing our vision and ethos. * Collaborate upwards, downwards, and laterally, looking forward and strategically planning the guest experience from beginning to end. * Treat the colleague experience as you would our guest experience. Set your team up for success and understand how to pivot when plans and circumstances change. * Continuously consider the bigger picture and understand your impact on the team, the hotel, and the company. * Assist with creating the schedule, administering payroll, and other administrative tasks as necessary. Who You Are * Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. * 1-2 years of hotel experience, at least 1 of them in a supervisory/leadership role. * Professionalism and exceptional communication skills both verbal and written. * Experience in coaching, mentoring, and leading others. * In-depth knowledge of our local neighborhood and city. * Ability to use the tools of the trade - computers, databases, and property management systems, and be able to train your team to do the same, plus handling funds responsibility and reliably. * Comfortable with feedback. You know how to accept and give feedback upwards, downwards, and laterally in a professional way. * Knowledgeable in Microsoft Office. * Open availability required. Must be prepared to work various shifts (for example: 7-3pm, 3-11pm, weekdays, weekends, holidays). What's In It for You * Competitive compensation package, including quarterly incentive plan. * Generous health, dental and vision insurance, plus 401K. * Comprehensive onboarding and training plan to set you up for success. * Coaching, feedback, and mentorship to develop yourself and your team. * Personalized development plan to fit your individual role and career goals. * Leadership courses to improve your personal and interpersonal effectiveness. * Monthly fitness credits. * Unlimited PTO and 9 paid holidays. * Opportunities to volunteer and give back to our local communities. * Paid Parental Leave. * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * SERVE OTHERS. * LIVE 360. * BUILD A POSITIVE TEAM. * COMMUNICATE. * BE WILDLY PASSIONATE. * TAKE OWNERSHIP. * LEARN + INNOVATE. * EMBRACE CHANGE. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.

A Top 15 hotel management company, PM Hotel Group was recently recognized by Hotel Business as a Best Place to Work in Hospitality. With over two decades of experience, PM Hotel Group has built enduring relationships with brands, partners, and third-party hotel owners nationwide. We operate a diversified portfolio of more than 80 hotels across leading brands and independent flags, with a particular emphasis on the lifestyle and experiential segment, where our expertise in creating distinctive guest experiences and operational excellence sets us apart. As a company, we are guided by our core values of respect - for one another, our guests, and the planet. We manage with a dedication to sustainability, a tradition of teamwork, and a passion for innovation and entrepreneurship. Above all, we know that our greatest resource is our people, and this people-first mindset remains at the heart of our corporate DNA. Role Overview As a core member of PM Hotel Group's Business Development team, the Manager | Feasibility, Financial Analysis & Operational Analytics plays a hybrid role that combines traditional underwriting and development responsibilities with advanced operational analytics leadership. This role is approximately 50% focused on sourcing, evaluating, and underwriting new management opportunities and 50% focused on building analytical tools, operational dashboards, and performance insights that drive portfolio-wide results. This individual partners closely with senior leadership, property operations, revenue management, finance, and ownership groups to evaluate opportunities, develop proposals, and bring data to life through compelling visualizations and business intelligence tools. Beyond executing deals, the Manager leverages Power BI, internal operating data, and performance benchmarks to refine underwriting assumptions, enhance portfolio efficiency, and support a data-driven culture across the organization. Key Responsibilities Business Development (≈ 50%) * Lead market research, feasibility, and underwriting efforts for third-party management opportunities, incorporating internal performance benchmarks and operational KPIs into deal assumptions. * Develop institutional-grade deliverables, including management proposals, pro formas, strategic memoranda, and presentations for ownership groups and brand partners. * Maintain the development pipeline, collaborate on deal strategy, participate in weekly pipeline discussions, and guide analysts in the preparation of supporting analyses. * Synthesize competitive data, macroeconomic trends, and transaction activity into actionable insights that shape deal strategy and PM Hotel Group's growth priorities. * Support relationship development with brokers, owners, lenders, and brand representatives, representing PM as a strategic analytical partner. Operational Analytics & Business Intelligence (≈ 50%) * Build and maintain Power BI dashboards that integrate PMS, POS, STR, HotStats, labor, and internal benchmarks to provide clear visibility into portfolio and property results. * Design data models and visualization tools that assess RevPAR, ADR, occupancy, GOP, staffing productivity, guest satisfaction, profitability, and other core KPIs. * Partner with Operations, Revenue Management, and Finance teams to identify performance opportunities, translate data into actionable recommendations, and track the impact of initiatives. * Integrate operational intelligence into underwriting practices to improve forecast accuracy, deal selectivity, and risk assessment metrics. * Lead ad-hoc analytical projects requiring cross-departmental collaboration, conducting deep-dive analyses that inform strategic initiatives, capital planning, and asset optimization. * Recommend and evaluate new data analytics platforms, reporting methods, and process improvements that strengthen the Support Center's analytical capabilities. * Mentor analysts in data modeling, visualization best practices, and operational KPI interpretation to support a consistent data-driven approach across the organization. Qualifications And Skills * Bachelor's degree required with a degree in Finance, Hospitality Management, Business Analytics, or a related field strongly preferred. * 3 to 6 years of progressive experience in hotel feasibility, finance, or revenue/operations strategy with a solid understanding of hotel operations and performance metrics. * Demonstrated experience working directly with senior executives, ownership groups, and brand partners within the hospitality industry. * Proven ability to analyze and interpret data to drive operational and financial improvement across multiple properties. * Proficiency in Power BI strongly preferred (data modeling, DAX, Power Query, dashboard design); Tableau, SQL, STR, HotStats experience a plus. * Strong financial modeling and underwriting skills, with the ability to connect market, operational, and financial insights. * Exceptional communication and presentation skills, capable of translating complex analyses into clear, actionable recommendations for non-technical audiences. * Strong leadership and team management abilities, with experience mentoring analysts and fostering cross-departmental collaboration. * Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, deadline-driven environment. * Job requires working nights and weekends when necessary. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

What You'll Do: We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll create a detailed program to ensure they don't break in the first place. From the little everyday details - maintenance of our guestrooms, public space, and the back of the house - to the big capital plans that help our hotels maintain their fresh appeal, you'll schedule, direct, and follow up to ensure each project reaches completion. You'll make sure we have the right tools and equipment and keep them organized, and that chemicals and hazardous materials are used and stored properly. You'll make sure work is performed safely and efficiently. Here are some of the tasks you will complete on a daily basis: * Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. * Perform preventative maintenance assignments on a scheduled basis.· Lead, manage and communicate information about capital projects and property rehabilitation. * Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests. * Hire, train, evaluate, and lead all maintenance staff. Where You've Been: You have at least 3 years of management or supervisory experience in a hotel and have experience with several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. You're able to perform in a high-paced environment with multiple tasks and deadlines and able to effectively respond to emergencies. When You're Here: Although you'll sometimes be behind the desk, be prepared to move around because you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Be prepared to be on call at all times in case of emergency including nights, weekends, and holiday. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.