PM Holdings LLC jobs in Raleigh, NC

Train, supervise and work with all kitchen staff in order to prepare, cook and present food according to hotel standard recipes to create quality food products. Summary of Essential Job Functions * Assign, in detail, specific duties to all associates under supervision for efficient operation of kitchen. * Assist the Executive Chef with personnel functions as directed, e.g. interviewing, training, performance evaluations, resolving problems, providing open communication and recommending discipline and/or termination when appropriate. * Train and supervise kitchen staff in the proper preparation of menu items. * Schedule culinary staff so that proper coverage is maintained while keeping payroll costs in line. * Communicate both verbally and in writing to provide clear direction to staff. * Ensure proper receiving, storage (including temperature-setting) and rotation of food products so as to comply with health department regulations. * Adhere to control procedures for cost and quality. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Abilities Required * Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of food products, standard recipes and proper preparation. Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline employees, as necessary. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 100 lbs. on a continuous schedule. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

What You'll Do: Looking to get a start in the Food & Beverage industry? Hate the idea of sitting behind a desk all day? As a Banquet Steward, you'll be staying active on your feet providing support and assistance to the rest of the service team. Here are some of the daily tasks you'll be responsible for: * Sorting and washing dirty and used dishes and utensils. * Replacing washed dishes and utensils in storage areas. * Helping in keeping the general restaurant area sanitary and clean (i.e. sweeping and mopping floors, cleaning tables). Where You've Been: We're looking for someone with a high school diploma or equivalent. While previous food and beverage experience is a plus, it is not required. What we really want is someone capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service. On a daily basis you will be responsible for: Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel. Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive. Overseeing and participating in guest registration and check out. Managing, training, and scheduling the Front Office staff Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office Where You've Been: We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Housekeeping Supervisor! All associates are offered an array of benefits, and competitive wages, based on eligibility, including: * Medical, Dental, and Vision Insurance * Employee Discounts * Employee Travel Discounts * Flexible Scheduling * Flexible Spending Account * Health Savings Account * PTO and Sick Time * Parental Leave * Retirement Plan: 401(K) with matching * Weekly Pay The Housekeeping Supervisor will oversee the daily operations of our housekeeping team. The ideal candidate will have a strong passion for hospitality and housekeeping, as well as exceptional organizational and communication skills. The Housekeeping Supervisor is responsible for ensuring that all areas of the hotel are kept clean and tidy, managing the housekeeping team, providing training and development opportunities to ensure that all standards are met. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: * Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. * You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. * You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: * Communicate effectively with guests and answer questions regarding menu items, specials and beverages. * Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen. * Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner. * Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Room Attendant/Housekeeper! Must be able to work first or second shift All associates are offered an array of benefits, and competitive wages, based on eligibility, including: * Medical, Dental, and Vision Insurance * Employee Discounts * Employee Travel Discounts * Flexible Scheduling * Flexible Spending Account * Health Savings Account * PTO and Sick Time * Parental Leave * Retirement Plan: 401(K) with matching * Weekly Pay The Room Attendant/Housekeeper is the HEART of the hotel and is responsible for thoroughly cleaning guest rooms, replenishing guest amenities, linens, and other articles in rooms and suites. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.