PM Holdings LLC jobs in Washington, DC

Are you a self-starter and enjoy working on a team? We are looking for a Part-Time Overnight (Fridays + Saturdays Only) Bell Attendant/Valet who is passionate about the hospitality industry, takes initiative, able to work in fast-paced environments and have a strong sense of urgency. The ideal candidate should possess strong communication skills, have a friendly and kind demeanor towards colleagues and guest, and who can think outside the box! If this is you, apply now! This position is non-exempt and reports to the Director of Guest Relations. The compensation for this position is $17.50 per hour. Meet The River Inn Tucked away on a tree-lined street in Foggy Bottom, just a short walk from Georgetown, The George Washington University, and The National Mall, The River Inn strikes the perfect balance between relaxation and serenity while still pulsing to the heartbeat of the city. We are an independent lifestyle hotel dedicated to delivering personalized experiences based on each guest's distinct needs. Who We Are * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. What You Will Be Doing * You may be the first connection that our guests have to our property and are a vital contributor to the success of their experience. * Provide exceptional personalized customer service and experiences to guests. * Assist with the arriving and departing guest luggage and transportation. * Valet guest cars in the hotel's garage * Be able to lift between 25-50lbs and be on your feet for extended periods of time. * Responsible for the daily cleaning and upkeep of public space areas * Respond to guest requests. * Live like a Local- have knowledge of the neighborhood and city. * Think on your feet, use good judgement and problem solve in a fast-paced environment. * Create warm and welcoming atmosphere. * Have great communication skills. * Be self-motivated and take initiative. What We're Looking For * Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. * Able to take initiative and be self-motivated. * Be detail-oriented and be able to multi-task. * Open availability required. Must be prepared to work various shifts (for example: 3-11pm, 10pm-6:30am, weekends, holidays). What's in it for you * Access to free virtual fitness classes * Gifted PTO on Day 1 + some paid holidays * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. * LEARN + INNOVATE: Treat every day as an opportunity to grow. Be creative and think outside the box. * EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. * COMMUNICATE. Listen with the intent to understand. Share all relevant information. * TAKE OWNERSHIP. Have integrity, be accountable for your behaviors and results. * BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. * SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. * LIVE 360. Practice work-life balance. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position is non-exempt and will require standing and moving at least 75% of the time.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. * Change linens, make beds, and leave the bathroom sparkling. * Restock all guest room supplies, like soap, shampoo, and coffee. * Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

We are seeking an Assistant Guest Services Manager who delivers best-in-class service, inspires and motivates team members, and effectively oversees daily, weekly, and monthly front office operations. The ideal candidate is passionate about personal and team development, highly organized, and confident in creating exceptional guest experiences. This is a full-time, exempt position reporting to the Guest Services Manager. The salary range for this role is $52,000-$55,000. Meet Hotel Hive! Hotel Hive opened its doors in January 2017 as DC's first Micro Hotel. We have a youthful vibe, where modern innovation meets historic character. We are extremely interactive with our guests; exceptional and personalized service is our top priority. Our goal is to provide a restful, unique, and innovative hotel experience for our guests before and after they buzz around DC. Who We Are * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. What You'll Do * Serve as the MOD during your shift and take responsibility for any decisions made during your shift. * Roll up your sleeves and be prepared to involve yourself in the day-to-day operations, adjusting your schedule if needed to provide support to all three shifts. * Hold yourself accountable and lead by example; showing integrity by always doing the right thing, even when no one is looking. * Provide leadership during a variety of shifts including days, nights, holidays, and weekends. * Leading your team to personalize experiences and connect guests to the unexpected in our city. * Live like A Local; be a city insider, providing our guests with a local experience. * Maintain a positive, supportive environment that drives colleague engagement every day. * Coach, develop, and train your team within our service culture, championing our vision and ethos. * Collaborate upwards, downwards, and laterally, looking forward and strategically planning the guest experience from beginning to end. * Treat the colleague experience as you would our guest experience. Set your team up for success and understand how to pivot when plans and circumstances change. * Continuously consider the bigger picture and understand your impact on the team, the hotel, and the company. * Assist with creating the schedule, administering payroll, and other administrative tasks as necessary. Who You Are * Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. * 1-2 years of hotel experience, at least 1 of them in a supervisory/leadership role. * Professionalism and exceptional communication skills both verbal and written. * Experience in coaching, mentoring, and leading others. * In-depth knowledge of our local neighborhood and city. * Ability to use the tools of the trade - computers, databases, and property management systems, and be able to train your team to do the same, plus handling funds responsibility and reliably. * Comfortable with feedback. You know how to accept and give feedback upwards, downwards, and laterally in a professional way. * Knowledgeable in Microsoft Office. * Open availability required. Must be prepared to work various shifts (for example: 7-3pm, 3-11pm, weekdays, weekends, holidays). What's In It for You * Competitive compensation package, including quarterly incentive plan. * Generous health, dental and vision insurance, plus 401K. * Comprehensive onboarding and training plan to set you up for success. * Coaching, feedback, and mentorship to develop yourself and your team. * Personalized development plan to fit your individual role and career goals. * Leadership courses to improve your personal and interpersonal effectiveness. * Monthly fitness credits. * Unlimited PTO and 9 paid holidays. * Opportunities to volunteer and give back to our local communities. * Paid Parental Leave. * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * SERVE OTHERS. * LIVE 360. * BUILD A POSITIVE TEAM. * COMMUNICATE. * BE WILDLY PASSIONATE. * TAKE OWNERSHIP. * LEARN + INNOVATE. * EMBRACE CHANGE. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.

What You'll Do: We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll create a detailed program to ensure they don't break in the first place. From the little everyday details - maintenance of our guestrooms, public space, and the back of the house - to the big capital plans that help our hotels maintain their fresh appeal, you'll schedule, direct, and follow up to ensure each project reaches completion. You'll make sure we have the right tools and equipment and keep them organized, and that chemicals and hazardous materials are used and stored properly. You'll make sure work is performed safely and efficiently. Here are some of the tasks you will complete on a daily basis: * Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. * Perform preventative maintenance assignments on a scheduled basis.· Lead, manage and communicate information about capital projects and property rehabilitation. * Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests. * Hire, train, evaluate, and lead all maintenance staff. Where You've Been: You have at least 3 years of management or supervisory experience in a hotel and have experience with several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. You're able to perform in a high-paced environment with multiple tasks and deadlines and able to effectively respond to emergencies. When You're Here: Although you'll sometimes be behind the desk, be prepared to move around because you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Be prepared to be on call at all times in case of emergency including nights, weekends, and holiday. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: We're looking for the ultimate Jack (or Jill)-of-All-Trades. Our Maintenance Technicians are responsible for maintaining and repairing all hotel equipment from kitchen, laundry and plumbing to HVAC, electrical and guest rooms-all with minimum downtime. When things go south, you're the one to call! As a Maintenance Technician, we hope you can keep a lot of balls in the air because you're going to be juggling a million tasks both inside and outside of the hotel. You'll make sure broken things get fixed, and proactively seek solutions to problems, making sure to pay attention to detail. Think you have what it takes? Here's a snapshot of a typical day: * Making repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed, with minimum down time. * Installing and replacing light fixtures and bulbs. * Conducting scheduled inspections as well as checking and repairing equipment malfunctions. * Ensure that chemicals and hazardous materials are used and stored properly, and that all required reporting is done accurately. * Securing the building as needed including monitoring, activating and resetting automatic security systems, repairing broken locks and maintaining keys to the building. Where You've Been: We're looking for someone with a High School diploma or equivalent, plus a minimum of one year's trade-related and/or training in mechanical, electrical, HVAC, plumbing, carpentry and building maintenance. Working knowledge of basic hand and power tools doesn't hurt either. As an associate of PM Hotel Group you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Must be able to sit or stand for 8 hours at a time and position oneself to repair things in hard to reach areas and occasionally ascend/descend a ladder to service the lights/roof and make other necessary repairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: For weary travelers, you're more than a bartender. You're a friendly face at the end of a long flight or a stressful day. In addition to expertly mixing cocktails and serving up ice-cold drafts, you are an ultra-friendly ambassador for the Hotel. Sure, you will be preparing drinks, taking orders, and serving plates of deliciousness. But more than that, you'll take your food and beverage expertise and mix thoroughly with your knowledge of the city to give our guests an unforgettable experience. Piece of cake, right? Here are a few things you can expect to do during a typical shift: * Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. * Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. * Greet guests in a courteous and friendly manner and promotes and documents orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. * Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Ensure proper liquor controls are in place. * Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. * Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. Comply with all PMHS policies and procedures regarding cash handling. * Lock up and store all beverages, food and other equipment items; deposit cash drops and secure bank. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Where You've Been: We're looking for someone with a High School diploma (or equivalent) as well as previous bartending experience and a current Food Handler's Permit. The ability to think on your feet and work calmly under pressure is essential, so any background working in those types of environments is a plus. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 25 pounds, walking, bending/twisting and climbing stairs Since people tend to go to bars at night, you'll be needed to work flexible schedules including weekends. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: As the Sales Coordinator, you will have the pivotal role of supporting the daily operations of the sales team to ensure they meet the hotel's financial goals. You will also act as the liaison between the hotel's sales and operations team, making sure everything runs smoothly. Here are some tasks you can expect to complete on a daily basis: * Generate and distribute various sales reports and statistical analysis. * You will coordinate with hotel operations teams to ensure seamless execution of a group's stay. * Meets with clients as needed. * Conducts tours of the hotel and banquet facilities. Where You've Been: You have at least 2 years' experience in sales; experience as a sales coordinator or in a hotel is a plus but not required. Familiarity with Microsoft Office is a necessity. If you are driven, organized, and have excellent written and verbal communication skills then this may be the position for you. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Compensation: $20.19/hr.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist. On a daily basis some tasks you will complete are: * Serving as team leads for the entire housekeeping staff including assigning and reviewing work. * Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner. * Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards. * Keeping purchasing costs and labor expenses in check. Where You've Been: We're looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn't the job for you. When You're Here: This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Houseperson, you help create guest experiences that are enjoyable and comfortable. As a Houseperson, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean, dust, polish and vacuum to make sure public areas meet hotel standards. * Empty trash in all public areas and clean public area restrooms. * Stock linen closets and empty room attendant carts. * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: You will be at the forefront of the hotel's universe - Sales. We need someone to be the face of our hotel in the community. Are you happy, outgoing and love making new connections? Do you want to create amazing events and meetings for your clients and guests? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure that your clients receive excellent service from first contact the signed contract! Here are a few of the tasks that will keep you busy on a daily basis: * You'll build relationships with existing clients and find and build relationships with new clients. * You'll know what a "win-win" scenario looks like and put proposals together that make good business sense. * We'll want you to go to networking events and stay connected with the news of our community and the industry - because you never know when an inside scoop could lead to the next big contract. * You'll make phone calls, go to outside appointments, and entice prospective clients to come visit; creating "WOW". * You'll go visit your clients and make sure they feel the love. * We may ask you to attend an evening sales event now and then because sometimes that's where the real relationships are built and decisions get made. Where You've Been: You have laser focus and a tenacious entrepreneurial spirit. You are outgoing, warm & friendly and have a proven track record in sales. You can recognize what a good piece of business looks like and how to close the deal. You'll have strong communication skills and will keep everyone in the loop as what our guests will be expecting. You won't be afraid to get your hands dirty for the good of the team, and above all, you'll deliver results. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be at your desk-but also be prepared to move around and travel to visit clients. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Responsibilities Guest Service * Ensure all guests receive warm, attentive, and timely service. * Resolve guest concerns quickly and professionally. * Monitor dining room flow and support service during peak hours. Team Leadership * Supervise F&B team members during assigned shifts. * Train, coach, and support associates on service standards, policies, and procedures. * Assist with scheduling, shift assignments, and labor management. Operations * Oversee opening, closing, and side-work procedures. * Ensure cleanliness and organization of all F&B areas. * Support timely and accurate POS functions, cash handling, and reporting. * Monitor inventory levels and communicate ordering needs. Compliance & Standards * Maintain brand, safety, and sanitation standards. * Ensure compliance with state and local health regulations. * Support proper food handling, storage, and alcohol service procedures. Collaboration * Work closely with the F&B Manager, Executive Chef, and leadership team. * Assist with menu changes, promotions, and special events. * Help create a positive, team-oriented culture. Qualifications * Previous F&B supervisory or lead experience preferred. * Strong leadership, communication, and problem-solving skills. * Ability to work flexible schedules including weekends and holidays. * Knowledge of POS systems and basic cash-handling procedures. * Ability to stand/walk for extended periods and lift up to 25 lbs. What We Offer * Competitive pay * Growth opportunities * Training and development * Travel and assocaite discounts (property-specific)

What You'll Do: Here are some of the tasks you'll be responsible for daily: * Provide exceptional personalized customer service and experiences to guests. * Think on your feet, use good judgement and problem solve in a fast-paced environment. * Provide support to guest services leaders and the entire hotel team. * Create a warm and welcoming atmosphere. * Assist with guest transportation needs, directions, and luggage handling. * Be familiar with Hotel Burg website, area attractions and offer suggestions about local activities (recreation, dining, shopping, etc.), as well as the list of daily events and individual group events. * Assist guests with future reservation needs. * Maintain a presentable lobby area to include both the Guest Services and Front desk area, including vehicles. * Maintain proper inventory of retail sales gift items and reorder as needed. * Coordinate the pickup, storage, and distribution of retail sales items. Minimum Requirements: * Previous hotel experience (preferred) * Previous customer service experience (preferred). * Passion for hospitality and providing excellent guest service * Exceptional communication skills both verbal and written. * Knowledgeable in Microsoft Office. * The ability to work in a fast-paced, energetic environment. * Ability to think on your feet and work calmly under pressure. * A passion for customer service and excellent customer services skills. * A positive attitude and a willingness to learn and grow your skills. * Ability to use the POS system to process bills and taking payment. * Ability to lift/carry 30+ pounds. When You're Here: Be prepared to accommodate varying schedules including nights, weekends, and holidays This position will require standing and moving for 90% of the time sometimes in varying temperatures. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. We offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company

What You'll Do: The General Manager is responsible for all aspects of the operation of the hotel. Your leadership and strategic planning skills are integral to maximizing operations and guest satisfaction. We're looking for someone to lead our staff by example. As such, the General Manager is expected to embody company culture and values. You will create an environment that fosters teamwork, builds morale, and increases retention. Here are a couple of the tasks you can expect to do on a daily basis: * Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members. * Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management. * Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations. * Seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. * Develop and supervise programs that promote a positive work environment for all associates while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. * Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment. * Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc. Where You've Been: We're looking for someone with a bachelor's degree in Business Management, Hotel Management or equivalent experience. Must have a minimum of five years varied management experience in the hotel industry and fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. When You're Here: Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

We believe flawless service is the centerpiece of hospitality. If you are friendly, a foodie, and passionate about creating memorable experiences, you are the one we're looking for! Houlihan's - Perfect for cravings and occasions of all types, we're serving up interesting fare, longtime faves, fresh & trendy dishes and a seriously great cocktail game. We believe that every occasion deserves a celebration - even if you're celebrating "just because." Are you ready to bring your energy and enthusiasm to our restaurant? Apply today and start making a difference in every guest's experience! What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: * Check station before, during and after shift for proper set-up and cleanliness. * Greet guests in a friendly and courteous manner and explain any special and/or restaurant promotions for guest awareness. * Record the details of the order from the guests, repeating the order to the guest to check for accuracy. * Input the order into the point-of-sale computer to inform the kitchen of the particulars in the order being placed. * When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. * Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. * Replenish beverages as necessary and check with guests for overall satisfaction. * Market and serve upon request any dessert items or specialty coffees. * Operate the point-of-sale procedures to pre-check order and close out the check. * Comply with all PMHS cash handling and house bank contract policies and procedures. * Present the check to guests promptly. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Here are some of the tasks you'll be responsible for daily: * Overseeing front desk staff, scheduling shifts, training, and motivating them to provide excellent customer service. * Handling guest inquiries, assisting with reservations, and resolving guest issues in a timely and efficient manner. * Ensuring a smooth and efficient check-in/check-out process for guests, managing room assignments, and handling payments. * Maximizing revenue through proper selling strategies, managing room availability, and ensuring accurate billing. * Ensuring compliance with hotel policies, procedures, and standards. * Preparing and analyzing reports on occupancy, revenue, and guest feedback. * Communicating with guests, staff, and management to ensure clear and effective communication. Minimum Requirements: * Working knowledge of hotel management systems * Previous experience in a customer service role * Excellent interpersonal and communication skills * Proven leadership and organizational skills * Able to multitask and prioritize tasks * High school diploma or equivalent * Flexible schedule with the ability to work nights, weekends, and holidays When You're Here: Be prepared to accommodate varying schedules including nights, weekends, and holidays This position will require moving for 100% of the time sometimes in varying temperatures. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. We offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company

What You'll Do: Few guests are seldom aware of all the hard work that goes making a banquet a success. As a banquet house person, you'll be setting up, cleaning, taking down banquets and more to make sure every event is a success and meets our guests' needs. Here are a couple of the tasks you can expect to do on a daily basis: * Set up all banquets to the specifications of the guest. * Break down and clean up banquets at the conclusion of the event. * Supply and replenish meeting rooms with clean glasses and fresh water. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

A Top 15 hotel management company, PM Hotel Group was recently recognized by Hotel Business as a Best Place to Work in Hospitality. With over two decades of experience, PM Hotel Group has built enduring relationships with brands, partners, and third-party hotel owners nationwide. We operate a diversified portfolio of more than 80 hotels across leading brands and independent flags, with a particular emphasis on the lifestyle and experiential segment, where our expertise in creating distinctive guest experiences and operational excellence sets us apart. As a company, we are guided by our core values of respect - for one another, our guests, and the planet. We manage with a dedication to sustainability, a tradition of teamwork, and a passion for innovation and entrepreneurship. Above all, we know that our greatest resource is our people, and this people-first mindset remains at the heart of our corporate DNA. Role Overview As a core member of PM Hotel Group's Business Development team, the Manager | Feasibility, Financial Analysis & Operational Analytics plays a hybrid role that combines traditional underwriting and development responsibilities with advanced operational analytics leadership. This role is approximately 50% focused on sourcing, evaluating, and underwriting new management opportunities and 50% focused on building analytical tools, operational dashboards, and performance insights that drive portfolio-wide results. This individual partners closely with senior leadership, property operations, revenue management, finance, and ownership groups to evaluate opportunities, develop proposals, and bring data to life through compelling visualizations and business intelligence tools. Beyond executing deals, the Manager leverages Power BI, internal operating data, and performance benchmarks to refine underwriting assumptions, enhance portfolio efficiency, and support a data-driven culture across the organization. Key Responsibilities Business Development (≈ 50%) * Lead market research, feasibility, and underwriting efforts for third-party management opportunities, incorporating internal performance benchmarks and operational KPIs into deal assumptions. * Develop institutional-grade deliverables, including management proposals, pro formas, strategic memoranda, and presentations for ownership groups and brand partners. * Maintain the development pipeline, collaborate on deal strategy, participate in weekly pipeline discussions, and guide analysts in the preparation of supporting analyses. * Synthesize competitive data, macroeconomic trends, and transaction activity into actionable insights that shape deal strategy and PM Hotel Group's growth priorities. * Support relationship development with brokers, owners, lenders, and brand representatives, representing PM as a strategic analytical partner. Operational Analytics & Business Intelligence (≈ 50%) * Build and maintain Power BI dashboards that integrate PMS, POS, STR, HotStats, labor, and internal benchmarks to provide clear visibility into portfolio and property results. * Design data models and visualization tools that assess RevPAR, ADR, occupancy, GOP, staffing productivity, guest satisfaction, profitability, and other core KPIs. * Partner with Operations, Revenue Management, and Finance teams to identify performance opportunities, translate data into actionable recommendations, and track the impact of initiatives. * Integrate operational intelligence into underwriting practices to improve forecast accuracy, deal selectivity, and risk assessment metrics. * Lead ad-hoc analytical projects requiring cross-departmental collaboration, conducting deep-dive analyses that inform strategic initiatives, capital planning, and asset optimization. * Recommend and evaluate new data analytics platforms, reporting methods, and process improvements that strengthen the Support Center's analytical capabilities. * Mentor analysts in data modeling, visualization best practices, and operational KPI interpretation to support a consistent data-driven approach across the organization. Qualifications And Skills * Bachelor's degree required with a degree in Finance, Hospitality Management, Business Analytics, or a related field strongly preferred. * 3 to 6 years of progressive experience in hotel feasibility, finance, or revenue/operations strategy with a solid understanding of hotel operations and performance metrics. * Demonstrated experience working directly with senior executives, ownership groups, and brand partners within the hospitality industry. * Proven ability to analyze and interpret data to drive operational and financial improvement across multiple properties. * Proficiency in Power BI strongly preferred (data modeling, DAX, Power Query, dashboard design); Tableau, SQL, STR, HotStats experience a plus. * Strong financial modeling and underwriting skills, with the ability to connect market, operational, and financial insights. * Exceptional communication and presentation skills, capable of translating complex analyses into clear, actionable recommendations for non-technical audiences. * Strong leadership and team management abilities, with experience mentoring analysts and fostering cross-departmental collaboration. * Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, deadline-driven environment. * Job requires working nights and weekends when necessary. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

What You'll Do: Enjoy working directly with clients to make a sale? Familiar with the catering industry? The Catering Sales Manager is an integral part of the revenue generation of a hotel. You will be responsible for soliciting past and new business and ensuring guests are satisfied. Here are some tasks you can be expected to complete on a daily basis: * Sell guest rooms, catering services, and banquet facilities to guests. * Develop and deliver persuasive presentations to prospective clients. * Conduct site inspections. * Network through participation in community and professional associations, activities and events. Where You've Been: You must have at least a bachelor's degree in sales, marketing, or a related field. A minimum of 2 years in hotel sales or comparable experience. You are someone with excellent written and verbal communication skills and can work well under pressure. Most importantly you are a people person! You must work professionally and positively with guests and clients at all times. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: As the Sales Coordinator, you will have the pivotal role of supporting the daily operations of the sales team to ensure they meet the hotel's financial goals. You will also act as the liaison between the hotel's sales and operations team, making sure everything runs smoothly. Here are some tasks you can expect to complete on a daily basis: * Generate and distribute various sales reports and statistical analysis. * You will coordinate with hotel operations teams to ensure seamless execution of a group's stay. * Meets with clients as needed. * Conducts tours of the hotel and banquet facilities. Where You've Been: You have at least 2 years' experience in sales; experience as a sales coordinator or in a hotel is a plus but not required. Familiarity with Microsoft Office is a necessity. If you are driven, organized, and have excellent written and verbal communication skills then this may be the position for you. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.