PM Holdings LLC jobs in Washington, DC - 41 jobs

Recently recognized as a Best Place to Work in the hospitality industry, PM Hotel Group is a Top-15 hotel management company with a diverse portfolio that includes luxury, full and select service hotels across the country. Celebrating a culture committed to respect, teamwork and entrepreneurial spirit, at PM Hotel Group we encourage all our associates to express themselves and their talents in their own way. Our people-first mentality is a central part of our corporate DNA. The VP of New Builds and Transitionsacts as the focal point manager for all activities related to new hotel pre-opening strategies from planning, to execution, and opening. This position monitors costs, timelines, and quality. Through phone and onsite visits, this role maintains key relationships with all interested stakeholders while executing components necessary for the opening. Summary of Essential Job Functions NEW BUILDS * On site monitoring of progress and reporting at regular intervals * Ensure project is on schedule without compromising quality * Monitor contractual obligations * Assesses pre-opening budget and modify as required * Manage costs relative to budget * Establish staffing models and timelines to fill * Develop and execute procedures for pre-opening management staff * Generate and analyze weekly reports to assess areas of concern or opportunity * Identify barriers to success and the paths to recovery * Support the pre-opening sales and marketing activities * Track and monitor procurement TRANSITIONS * Primary responsibilities are to lead and manage the onboarding process of integrating new hotels into PM Hotel Group systems and support structure. * Position will work extensively with VP of Operations and internal teams to orchestrate, manage and communicate the overall onboarding process and bring hotels onto PM Hotel Group systems, processes and standards successfully as strong representatives of the management company and the brand. * Work with owners, on-site management and franchise companies, to ensure the hotel properly represents the brand and is receiving the brand support committed by the company. Transition properties on time, on brand and with standards in place. * You will help to continually develop and execute procedures for new builds and transitions as well as maintain tracking activities for purposes of ensuring all critical tasks are complete and submitted in a timely manner. * Oversee the transition team, ensuring all hotels are onboarded efficiently and with the least amount of operational disruption. * Cultivate relationships with owners and brands of all franchise properties, so that they become brand ambassadors and reflect favorably on the onboarding processes and services of PM Hotel Group and the transition teams. * Oversee successful conversion of new hotels into the system to include integration of all operational, sales and marketing, distribution and revenue management initiatives, as required for the new hotels to operate as a PM Hotel Group managed hotel * Work with internal partners (PIP, Operations, Food & Drink, Sales and Marketing, Systems Support, Technology, Finance, Accounting, Human Resources, Risk Management, etc.) to ensure that the transition plans are reflective of current business needs. * Conduct transition team orientations as new hotels are planned to come into the system. * Educate on-site hotel teams about PM Hotel Group and brand operating standards, culture, sales and marketing initiatives, and revenue management tools. * Foster positive hotel relationships through consistent on and off-site communication. Salary Range: $150,000 to $175,000, incentive potential, competitive benefits, hotel discounts and more. Abilities Required * Prefer Bachelors or Master's degree in Hotel Management or relevant field of work, or an equivalent combination of education and work related experience. 5 to 7 years of progressive work-related experience in the hotel industry with demonstrated proficiency in multiple disciplines/processes. Must have the ability to communicate in English. Demonstrated experience in organizing, planning and executing large-scale projects from conception through implementation. Possess strong relationship development/management skills. Must be able to multi-task, manage stress, and handle conflict resolution. Skill at managing within budget cost controls and resource allocation. Ability to monitor and control project timelines. Strong written and verbal communication skills to present reports defining project progress, problems, and solutions Key Competencies: * Critical thinking and problem solving * Planning and organizing * Decision-making * Communication skills * Influencing and leading * Delegation * Team work * Negotiation * Conflict management * Adaptability * Stress tolerance Customer Satisfaction: One of the keys to a positive guest experience is positive interaction with PM Hotel Group associates. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" employment.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. * Change linens, make beds, and leave the bathroom sparkling. * Restock all guest room supplies, like soap, shampoo, and coffee. * Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Houseperson, you help create guest experiences that are enjoyable and comfortable. As a Houseperson, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean, dust, polish and vacuum to make sure public areas meet hotel standards. * Empty trash in all public areas and clean public area restrooms. * Stock linen closets and empty room attendant carts. * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Job Responsibilities You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader. Here are a few other tasks you'll be responsible for on a daily basis: * Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism * Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. * Stepping in to complete daily hotel front desk tasks. * Assisting Guest Services Manager with monitoring performance and attendance. * Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches. Requirements We're looking for someone with a High School diploma (or equivalent) and one to three years of related experience. No wallflowers wanted-you must be able to contribute to a collaborative and diverse team dynamic while quickly assessing situations and creating effective resolutions to problems. A passion for customer service is an absolute must. Additional Duties Sometimes you'll be behind a desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll create a detailed program to ensure they don't break in the first place. From the little everyday details - maintenance of our guestrooms, public space, and the back of the house - to the big capital plans that help our hotels maintain their fresh appeal, you'll schedule, direct, and follow up to ensure each project reaches completion. You'll make sure we have the right tools and equipment and keep them organized, and that chemicals and hazardous materials are used and stored properly. You'll make sure work is performed safely and efficiently. Here are some of the tasks you will complete on a daily basis: * Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. * Perform preventative maintenance assignments on a scheduled basis.· Lead, manage and communicate information about capital projects and property rehabilitation. * Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests. * Hire, train, evaluate, and lead all maintenance staff. Where You've Been: You have at least 3 years of management or supervisory experience in a hotel and have experience with several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. You're able to perform in a high-paced environment with multiple tasks and deadlines and able to effectively respond to emergencies. When You're Here: Although you'll sometimes be behind the desk, be prepared to move around because you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Be prepared to be on call at all times in case of emergency including nights, weekends, and holiday. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: For weary travelers, you're more than a bartender. You're a friendly face at the end of a long flight or a stressful day. In addition to expertly mixing cocktails and serving up ice-cold drafts, you are an ultra-friendly ambassador for the Hotel. Sure, you will be preparing drinks, taking orders, and serving plates of deliciousness. But more than that, you'll take your food and beverage expertise and mix thoroughly with your knowledge of the city to give our guests an unforgettable experience. Piece of cake, right? Here are a few things you can expect to do during a typical shift: * Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. * Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. * Greet guests in a courteous and friendly manner and promotes and documents orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. * Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Ensure proper liquor controls are in place. * Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. * Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. Comply with all PMHS policies and procedures regarding cash handling. * Lock up and store all beverages, food and other equipment items; deposit cash drops and secure bank. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Where You've Been: We're looking for someone with a High School diploma (or equivalent) as well as previous bartending experience and a current Food Handler's Permit. The ability to think on your feet and work calmly under pressure is essential, so any background working in those types of environments is a plus. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 25 pounds, walking, bending/twisting and climbing stairs Since people tend to go to bars at night, you'll be needed to work flexible schedules including weekends. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

We're looking for an Engineering Maintenance Technician with a background in hospitality who's self-motivated and able to uphold guest service standards. As our next Engineer, we want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll proactively seek solutions and create a detailed program to ensure they don't break in the first place. This includes the interior as well as the exterior of the building. This position is non-exempt and reports to the General Manager. Hourly Wage: $23/hour Meet Hotel Hive! Hotel Hive opened its doors in January 2017 as DC's first Micro Hotel. We have a youthful vibe, where modern innovation meets historic character. We are extremely interactive with our guests; exceptional and personalized service is our top priority. Our goal is to provide a restful, unique, and innovative hotel experience for our guests before and after they buzz around DC. Who We Are * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * What You Will Be Doing * Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building. * Ability to read and understand MEPs (mechanical, electrical, plumbing) blueprints. * Respond and attend to guest repair requests, communicate with guests/customers to resolve maintenance issues. * Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. * Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. * Visually inspect tools, equipment, or machines, carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. * Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. * Organize and prioritize daily task to maximize efficiency, workflow and guest satisfaction. * Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. * Adhere to quality expectations and standards. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. * During inclement weather conditions, you will be required to treat outdoor surfaces so guests and colleagues are safe. What We're Looking For * 1+ year preventative maintenance preferred. Ideally, you are familiar with industry trends and best practices. * Ability to problem solve: knows how to dig deeper to solve a problem. If facing a new issue we would like someone that knows how to dig deeper on their own to find the solution * Strong skill set in preventative maintenance, painting, and carpentry. * Ability to Move up and down stairs, service ramps, and/or ladders, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Must be able to twist pull and stoop. * Speak with others using clear and professional language. * Display basic computer skills including inputting air handler schedules and making temperature changes. * We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and proactively seek solutions to problems, making sure to pay attention to detail. * Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building. * Ability to read and understand MEPs (mechanical, electrical, plumbing) blueprints. * Respond and attend to guest repair requests, communicate with guests/customers to resolve maintenance issues. * Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. * Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. * Visually inspect tools, equipment, or machines, carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. * Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. * Organize and prioritize daily task to maximize efficiency, workflow and guest satisfaction. Organized to keep track of supplies and tools. * Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. * Program TV's and perform general housekeeping and engineering-related inventory duties * Use the Lockout/Tagout system before performing any maintenance work * Adhere to quality expectations and standards. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. * During inclement weather conditions, you will be required to treat outdoor surfaces so guests and colleagues are safe What's In It For You * Generous health, dental and vision insurance, plus 401K, all available on day 1! * Access to free virtual fitness classes and discounted in-person memberships. * Gifted PTO on Day 1 + paid holidays * Paid Parental Leave * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. * BE CURIOUS. Learn rapidly and eagerly. * BE INNOVATIVE. Create new ideas that prove useful. * EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. * COMMUNICATE. Listen with the intent to understand. Share all relevant information. * HAVE INTEGRITY. Be honest and straightforward with everyone. * USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity. * BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. * SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. * LIVE 360. Practice work-life balance. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position is non-exempt and will require standing and moving at least 75% of the time.

The Finance Intern will join the Support Center for a structured 9‑week program focused on FP&A, hotel accounting fundamentals, performance analysis, capital planning, and internal controls. You'll contribute to monthly reporting, build analytical tools, and deliver a capstone project that improves visibility or efficiency for hotel leaders. You'll gain hands‑on experience with hospitality metrics (Occupancy, ADR, RevPAR, TRevPAR, GOP, NOI), see how property‑level results roll up to portfolio performance, and develop practical skills you can use in any finance role. Key Responsibilities Financial Planning & Analysis (FP&A) * Assist with weekly/monthly performance dashboards (rooms, F+B, ancillary revenue) and commentary. * Support forecast updates and budget variance analysis; identify drivers and risk/opportunity. * Build simple models to evaluate scenario changes (rate, mix, labor, COGS) and margin impact. Hotel Accounting & Month‑End Close * Help compile P&L packages: revenue recognition checks, accruals, reconciliations, and flux analysis. * Assist with trial balance tie‑outs, journal entries (under supervision), and balance sheet reviews. * Participate in 30/60/90 reporting cadence-learning close timelines and deliverable standards. Cash, Cost & Controls * Support cash flow tracking, AP/AR follow‑ups, and vendor aging reviews. * Contribute to labor and prime cost analysis (labor, COGS, controllables) with property teams. * Help refresh SOPs/checklists for internal controls, audits, and documentation hygiene. Operations & Revenue Analytics * Partner with Revenue Management to analyze rate strategy, mix shifts, and pace vs. pickup. * Review daily sales reports and KPI trends; flag outliers and propose action steps. * Conduct margin and contribution analysis on F+B or ancillary programs. Tools, Data & Reporting * Build or refine Excel/Sheets templates for property managers (daily flash, labor tracker, inventory). * Create clear, visual reporting aids that make complex data understandable for non‑finance leaders. * Document processes for repeatable, scalable use by hotel and Support Center teams. Who You Are * Pursuing a degree in Hospitality, Real Estate, or Finance * Passionate about guest experience, service culture, and brand storytelling. * A clear communicator - visually and verbally - with strong organizational skills. * Comfortable turning insights into practical tools for frontline teams. * Preferred: Experience with training content, reputation platforms, or brand standards. What You'll Gain * Mentorship from seasoned leaders and collaboration with property teams. * A polished capstone deliverable-ready for your portfolio and resume. * Practical skills in training design, insights storytelling, and operational alignment. * A pathway to roles in guest experience, quality assurance, brand strategy, or training. Internship Details * Program Length: 9 weeks * Dates: June 1 - July 30, 2026 * Location: PM Hotel Group Support Center (Chevy Chase, MD.) * Format: Hybrid (Onsite + Occasional Remote Days; select property visits may occur) * Hours: Full‑time | 35-40 hours per week * Compensation: Competitive hourly rate * Reports to: Finance Mentor (designated program lead)

What You'll Do: As the Sales Coordinator, you will have the pivotal role of supporting the daily operations of the sales team to ensure they meet the hotel's financial goals. You will also act as the liaison between the hotel's sales and operations team, making sure everything runs smoothly. Here are some tasks you can expect to complete on a daily basis: * Generate and distribute various sales reports and statistical analysis. * You will coordinate with hotel operations teams to ensure seamless execution of a group's stay. * Meets with clients as needed. * Conducts tours of the hotel and banquet facilities. Where You've Been: You have at least 2 years' experience in sales; experience as a sales coordinator or in a hotel is a plus but not required. Familiarity with Microsoft Office is a necessity. If you are driven, organized, and have excellent written and verbal communication skills then this may be the position for you. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Compensation: $20.19/hr.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist. On a daily basis some tasks you will complete are: * Serving as team leads for the entire housekeeping staff including assigning and reviewing work. * Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner. * Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards. * Keeping purchasing costs and labor expenses in check. Where You've Been: We're looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn't the job for you. When You're Here: This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

The Summer 2026 L+D & Brand Performance Intern will join PM's Support Center for a structured 9‑week immersive experience at the intersection of guest experience insights, brand standards, service training, and operations support. You'll contribute real work - assisting with brand audits, designing micro‑training, building tools for hotel leaders, refreshing service playbooks, and delivering a capstone project that measurably improves guest experience or operational consistency. Expect hands‑on collaboration with Brand Performance, Operations, People + Culture, and property teams. What You'll Learn & Do 1) Guest Experience Insights & Brand Standards * Analyze guest feedback (e.g., surveys and online reviews) to spot trends and root causes. * Assist with brand standard and quality assessments; help translate findings into clear action plans. * Support follow‑ups with property leaders to close gaps and sustain improvements. 2) Training Design & L+D Activation * Help design micro‑trainings and lineup materials (3-5 minute modules) that drive daily behavior. * Refresh onboarding and service tools so associates can deliver brand promise confidently. * Pilot training at one property (or team), gather feedback, and refine materials. 3) Service Culture & Consistency * Contribute to a service playbook that defines PM's core touchpoints (arrival, problem‑solve, farewell). * Create job aids, checklists, and guides that make standards easy to understand and adopt. * Partner with leaders to integrate training into pre‑shift lineups and team rhythms. 4) Digital & Reputation Storytelling * Assist in improving digital "first impressions" (photos, descriptions, amenities, positioning). * Summarize reputation insights into concise weekly snapshots for hotel leaders. * Support property teams with clear recommendations to elevate online sentiment. 5) Tools, Data & Reporting * Build simple dashboards or one‑page scorecards that visualize guest and brand performance. * Create reusable templates (audit summaries, service checklists, training guides) for hotels. * Document processes for repeatable, scalable use across the portfolio. 6) Cross‑Functional Collaboration * Work with Operations, F+B, People + Culture, and Revenue teams to align brand priorities. * Support rollout of new brand programs, amenities, or seasonal service campaigns. * Contribute to creative projects for lifestyle and independent hotels (storytelling, collateral). Who You Are * Pursuing a degree in Hospitality or Organizational Leadership. * Passionate about guest experience, service culture, and brand storytelling. * A clear communicator - visually and verbally - with strong organizational skills. * Comfortable turning insights into practical tools for frontline teams. * Preferred: Experience with training content, reputation platforms, or brand standards. What You'll Gain * Hands‑on experience integrating Brand Performance and L+D to drive service excellence. * Mentorship from seasoned leaders and collaboration with property teams. * A polished capstone deliverable-ready for your portfolio and resume. * Practical skills in training design, insights storytelling, and operational alignment. * A pathway to roles in guest experience, quality assurance, brand strategy, or training. Internship Details * Program Length: 9 weeks * Dates: June 1 - July 30, 2026 * Location: PM Hotel Group Support Center (Chevy Chase, MD.) or Portland, OR. * Format: Hybrid (Onsite + Occasional Remote Days; select property visits may occur) * Hours: Full‑time | 35-40 hours per week * Compensation: Competitive hourly rate * Reports to: Brand Performance / L+D Mentor (designated program lead)

Responsibilities Guest Service * Ensure all guests receive warm, attentive, and timely service. * Resolve guest concerns quickly and professionally. * Monitor dining room flow and support service during peak hours. Team Leadership * Supervise F&B team members during assigned shifts. * Train, coach, and support associates on service standards, policies, and procedures. * Assist with scheduling, shift assignments, and labor management. Operations * Oversee opening, closing, and side-work procedures. * Ensure cleanliness and organization of all F&B areas. * Support timely and accurate POS functions, cash handling, and reporting. * Monitor inventory levels and communicate ordering needs. Compliance & Standards * Maintain brand, safety, and sanitation standards. * Ensure compliance with state and local health regulations. * Support proper food handling, storage, and alcohol service procedures. Collaboration * Work closely with the F&B Manager, Executive Chef, and leadership team. * Assist with menu changes, promotions, and special events. * Help create a positive, team-oriented culture. Qualifications * Previous F&B supervisory or lead experience preferred. * Strong leadership, communication, and problem-solving skills. * Ability to work flexible schedules including weekends and holidays. * Knowledge of POS systems and basic cash-handling procedures. * Ability to stand/walk for extended periods and lift up to 25 lbs. What We Offer * Competitive pay * Growth opportunities * Training and development * Travel and assocaite discounts (property-specific)

The Asset Management Intern will join PM's Support Center for a structured 9‑week experience focused on portfolio performance, market analysis, underwriting support, capital planning, brand strategy, owner reporting, and value creation. You'll learn how assets are evaluated, how strategies are set, and how decisions translate into both near‑term results and long‑term asset value. You'll contribute real work - building dashboards, analyzing KPIs, supporting valuations, and delivering a capstone project that improves visibility or decision quality for senior leaders. What You'll Experience & Learn Portfolio Performance & KPI Analysis * Track and analyze property‑level KPIs (Occupancy, ADR, RevPAR, TRevPAR, GOP, NOI) and variance drivers. * Prepare weekly/monthly asset performance summaries with clear narratives and actionable insights. * Benchmark results vs. comp sets and internal portfolio targets; highlight risk/opportunity. Market & Competitive Intelligence * Conduct market scans: demand drivers, new supply pipeline, event calendars, corporate/travel trends. * Compile competitive set profiles (rate strategy, segmentation, positioning) to inform asset strategies. * Build concise market briefs for use in owner updates and quarterly reviews. Owner Reporting & Business Reviews * Support the preparation of owner packages: performance highlights, risk flags, and strategic actions. * Contribute slides and exhibits for quarterly business reviews and board materials. * Document follow‑ups and ensure cross‑functional accountability with Operations/Revenue teams. Underwriting Support & Valuation Inputs * Assist with underwriting models for potential renovations, repositionings, or contract changes. * Prepare inputs for valuation scenarios (rate/mix shifts, margin improvements, CapEx timing). * Summarize sensitivity analyses (e.g., impact of ADR uplift, labor optimization, F+B contribution). ️ Capital Planning & ROI * Partner with Engineering/F+B to evaluate CapEx proposals-scope, cost, timing, risk, and expected returns. * Create simple ROI cases and payback analyses for priority projects (rooms refreshes, energy upgrades, bar enhancements). * Track project statuses and ensure performance outcomes are measured post‑implementation. ️ Brand & Contract Strategy * Assist with brand standard reviews and waivers; quantify cost/benefit of compliance vs. exception. * Gather data to inform franchise/management agreement decisions and performance tests. * Summarize contract key terms and renewal/termination timelines for quick leadership reference. ️ Tools, Data & Dashboards * Build or refine Excel/Sheets dashboards (daily flash, month‑end, rolling 12‑month trends). * Help standardize asset reporting templates that operators can use consistently. * Document processes for repeatability and clarity. Who You Are * Pursuing a degree in Hospitality, Real Estate, or Finance * Passionate about guest experience, service culture, and brand storytelling. * A clear communicator - visually and verbally - with strong organizational skills. * Comfortable turning insights into practical tools for frontline teams. * Preferred: Experience with training content, reputation platforms, or brand standards. What You'll Gain * Mentorship from seasoned leaders and collaboration with property teams. * A polished capstone deliverable-ready for your portfolio and resume. * Practical skills in training design, insights storytelling, and operational alignment. * A pathway to roles in guest experience, quality assurance, brand strategy, or training. Internship Details * Program Length: 9 weeks * Dates: June 1 - July 30, 2026 * Location: PM Hotel Group Support Center (Chevy Chase, MD.) * Format: Hybrid (Onsite + Occasional Remote Days; select property visits may occur) * Hours: Full‑time | 35-40 hours per week * Compensation: Competitive hourly rate * Reports to: Asset Management Mentor (designated program lead)

We believe flawless service is the centerpiece of hospitality. If you are friendly, a foodie, and passionate about creating memorable experiences, you are the one we're looking for! Houlihan's - Perfect for cravings and occasions of all types, we're serving up interesting fare, longtime faves, fresh & trendy dishes and a seriously great cocktail game. We believe that every occasion deserves a celebration - even if you're celebrating "just because." Are you ready to bring your energy and enthusiasm to our restaurant? Apply today and start making a difference in every guest's experience! What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: * Check station before, during and after shift for proper set-up and cleanliness. * Greet guests in a friendly and courteous manner and explain any special and/or restaurant promotions for guest awareness. * Record the details of the order from the guests, repeating the order to the guest to check for accuracy. * Input the order into the point-of-sale computer to inform the kitchen of the particulars in the order being placed. * When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. * Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. * Replenish beverages as necessary and check with guests for overall satisfaction. * Market and serve upon request any dessert items or specialty coffees. * Operate the point-of-sale procedures to pre-check order and close out the check. * Comply with all PMHS cash handling and house bank contract policies and procedures. * Present the check to guests promptly. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: * Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches * Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. * Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Enjoy working directly with clients to make a sale? Familiar with the catering industry? The Catering Sales Manager is an integral part of the revenue generation of a hotel. You will be responsible for soliciting past and new business and ensuring guests are satisfied. Here are some tasks you can be expected to complete on a daily basis: * Sell guest rooms, catering services, and banquet facilities to guests. * Develop and deliver persuasive presentations to prospective clients. * Conduct site inspections. * Network through participation in community and professional associations, activities and events. Where You've Been: You must have at least a bachelor's degree in sales, marketing, or a related field. A minimum of 2 years in hotel sales or comparable experience. You are someone with excellent written and verbal communication skills and can work well under pressure. Most importantly you are a people person! You must work professionally and positively with guests and clients at all times. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Few guests are seldom aware of all the hard work that goes making a banquet a success. As a banquet house person, you'll be setting up, cleaning, taking down banquets and more to make sure every event is a success and meets our guests' needs. Here are a couple of the tasks you can expect to do on a daily basis: * Set up all banquets to the specifications of the guest. * Break down and clean up banquets at the conclusion of the event. * Supply and replenish meeting rooms with clean glasses and fresh water. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service. On a daily basis you will be responsible for: * Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel. * Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive. * Overseeing and participating in guest registration and check out. * Managing, training, and scheduling the Front Office staff * Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office. * Acting as a liaison between General Manager and staff Where You've Been: We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Job Category: Admin & General Posted : December 11, 2025 Full-Time On-site Staybridge Suites Tysons Staybridge McLean 6845 Old Dominion Dr Mc Lean, VA 22101, USA Description What You'll Do: The General Manager is responsible for all aspects of the operation of the hotel. Your leadership and strategic planning skills are integral to maximizing operations and guest satisfaction. We're looking for someone to lead our staff by example. As such, the General Manager is expected to embody company culture and values. You will create an environment that fosters teamwork, builds morale, and increases retention. Here are a couple of the tasks you can expect to do on a daily basis: Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members. Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management. Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations. Seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. Develop and supervise programs that promote a positive work environment for all associates while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment. Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc. Where You've Been: We're looking for someone with a bachelor's degree in Business Management, Hotel Management or equivalent experience. Must have a minimum of five years varied management experience in the hotel industry and fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. When You're Here: Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr