PM Holdings LLC jobs in Wilmington, DE - 40 jobs

What You'll Do Assist the Chief Engineer in managing day-to-day operations of the Engineering department Lead and support a team of maintenance engineers and technicians, providing training and direction Coordinate and execute preventive maintenance programs for guest rooms, public areas, and back-of-house systems Oversee repair and upkeep of HVAC, plumbing, electrical, and mechanical systems Respond promptly to guest service requests and maintenance issues Support capital improvement projects, renovations, and equipment installations Ensure compliance with safety, fire, and environmental regulations and maintain accurate documentation Collaborate with hotel leadership to identify operational efficiencies and energy-saving initiatives Who You Are Experienced in hotel or commercial building maintenance, with 3-5 years in a supervisory or leadership role Knowledgeable in HVAC, electrical, plumbing, and mechanical systems with hands-on capabilities Organized, proactive, and skilled at managing multiple priorities in a fast-paced environment Committed to safety, efficiency, and maintaining high standards of property appearance and functionality Able to work flexible hours, including evenings, weekends, and on-call rotations as required Certified or licensed in a technical trade (HVAC, electrical, or plumbing) preferred Why You're Here You take pride in keeping systems running, spaces safe, and guests comfortable. You understand that exceptional service extends beyond what's visible-it's also in the reliability, care, and precision behind the scenes. At HOTEL DU PONT, you'll play a vital role in maintaining one of America's most historic hotels as it enters its next chapter. Lead with expertise. Build with pride. Be part of the relaunch of an icon.

What You'll Do: We're looking for the ultimate Jack (or Jill)-of-All-Trades. Our Maintenance Technicians are responsible for maintaining and repairing all hotel equipment from kitchen, laundry and plumbing to HVAC, electrical and guest rooms-all with minimum downtime. When things go south, you're the one to call! As a Maintenance Technician, we hope you can keep a lot of balls in the air because you're going to be juggling a million tasks both inside and outside of the hotel. You'll make sure broken things get fixed, and proactively seek solutions to problems, making sure to pay attention to detail. Think you have what it takes? Here's a snapshot of a typical day: * Making repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed, with minimum down time. * Installing and replacing light fixtures and bulbs. * Conducting scheduled inspections as well as checking and repairing equipment malfunctions. * Ensure that chemicals and hazardous materials are used and stored properly, and that all required reporting is done accurately. * Securing the building as needed including monitoring, activating and resetting automatic security systems, repairing broken locks and maintaining keys to the building. Where You've Been: We're looking for someone with a High School diploma or equivalent, plus a minimum of one year's trade-related and/or training in mechanical, electrical, HVAC, plumbing, carpentry and building maintenance. Working knowledge of basic hand and power tools doesn't hurt either. As an associate of PM Hotel Group you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Must be able to sit or stand for 8 hours at a time and position oneself to repair things in hard to reach areas and occasionally ascend/descend a ladder to service the lights/roof and make other necessary repairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company

What You'll Do Lead daily Front Office operations, ensuring exceptional guest service and smooth coordination across all shifts Manage, train, and develop the front office leadership team and line-level associates, fostering a culture of hospitality and accountability Collaborate with Housekeeping, Engineering, Sales, and Food & Beverage to ensure guest satisfaction and seamless service delivery Oversee staffing, scheduling, budgeting, and payroll for the Front Office department Monitor guest feedback, service scores, and online reviews, taking proactive measures to maintain excellence Ensure compliance with safety, brand, and operational standards, including cash handling and audit procedures Serve as Manager on Duty, representing hotel leadership and responding to guest concerns with professionalism and care Contribute to strategic planning and continuous improvement initiatives aligned with hotel goals and PM Hotel Group standards Who You Are An accomplished hospitality professional with 3-5 years of front office management experience in a luxury or full-service hotel environment A confident leader who inspires and develops teams through mentorship, communication, and example Detail-oriented and analytical, with strong financial acumen and experience managing departmental budgets Proficient in hotel management systems (Opera PMS preferred) and familiar with revenue and forecasting principles Adaptable and composed under pressure, with a genuine passion for creating memorable guest experiences Flexible to work varied shifts, including weekends and holidays, as business demands Why You're Here You understand that the Front Office is the heartbeat of the hotel-and that every guest interaction shapes our reputation. You thrive in a leadership role that blends operational excellence with authentic hospitality. At HOTEL DU PONT, you'll help lead the relaunch of an icon, ensuring each guest is welcomed with warmth and leaves with lasting memories. Lead with integrity. Elevate every arrival. Be part of the relaunch of an icon. PARTIAL RELOCATION OFFERED

What You'll Do: Looking to get a start in the Food & Beverage industry? Hate the idea of sitting behind a desk all day? As a Steward, you'll be staying active on your feet providing support and assistance to the rest of the service team. Here are some of the daily tasks you'll be responsible for: * Sorting and washing dirty and used dishes and utensils. * Replacing washed dishes and utensils in storage areas. * Helping in keeping the general restaurant area sanitary and clean (i.e. sweeping and mopping floors, cleaning tables). Where You've Been: We're looking for someone with a high school diploma or equivalent. While previous food and beverage experience is preferred, it is not required. What we really want is someone capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do Patrol hotel interior and exterior areas to maintain safety Monitor access points and respond to incidents or emergencies Assist guests and associates with safety-related concerns Document incidents, accidents, and unusual activity accurately Support crowd control during events and high-traffic periods Work closely with hotel leadership and local authorities as needed Who You Are Calm, observant, and professional under pressure Strong communication and problem-solving skills Detail-oriented with good report-writing ability Able to stand, walk, and patrol for extended periods Prior security or hospitality experience preferred Flexible availability, including nights, weekends, and holidays Why You're Here You take pride in protecting people and preserving a welcoming environment. At HOTEL DU PONT, you help ensure every guest and associate feels safe, respected, and cared for.

What You'll Do: Looking to get a start in the Food & Beverage industry? Hate the idea of sitting behind a desk all day? As a Steward, you'll be staying active on your feet providing support and assistance to the rest of the service team. Here are some of the daily tasks you'll be responsible for: * Sorting and washing dirty and used dishes and utensils. * Replacing washed dishes and utensils in storage areas. * Helping in keeping the general restaurant area sanitary and clean (i.e. sweeping and mopping floors, cleaning tables). Where You've Been: We're looking for someone with a high school diploma or equivalent. While previous food and beverage experience is a plus, it is not required. What we really want is someone capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

We're looking for an organized and dedicated area Sales Coordinator who will support the sales organization in Philadelphia, PA This individual will keep the team on track throughout the sales processes and coordinate with the hotel operations teams to ensure clients arrive and leave happy. This is the perfect role to get your foot in the door of hotel sales! This position is non-exempt and reports to the Area Director of Sales. The compensation range for this position is $21 - $23 per hour. All applicants must complete the 5-minute Predictive Index Behavioral assessment at the end of the application to be considered. Who We Are * Passionate - about hospitality and fostering an environment where associates will thrive. * Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. * Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. * Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. * A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. * Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. What You Will Be Doing * Serve as the liaison between the Sales and Hotel operations team; every day may be a little bit different. * Communicate closely with our clients and make sure all T's are crossed and I's are dotted. * Assist with creative projects, including marketing collateral, invitations, promotions, amenity packages, coordinating events, spreadsheets to keep track of attendees. * Produce various reports across our technology platforms. * Manage reservation entry and build rate codes in our Property Management Systems. * Enter Guest Reservations and Rooming Lists into our Property Management Systems * Respond to telephone/email inquiries, distributing to the appropriate manager. * Communicate with clients and coordinate internally with sales and operations to streamline guest needs. * Ensure seamless execution of site tours, VIP requests, and amenities. * Business development through internet prospecting, networking (collecting business cards from guest services, property, and city events), new business research through various designated sources. * Attend evening sales events now and then because networking is a valuable experience for your future sales career. * Champion our values, vision, and culture. What We're Looking For * A laser focus and a tenacious entrepreneurial spirit. * Organization, detail-oriented, excellent written and verbal communication skills. * Ability to use the tools of our trade: computers, databases, and property management systems. * Willingness to get your hands dirty for the good of the hotel. * Delivery of best-in-class service to our customers and guests. * Experience working in a hotel environment and/or sales (preferred). * Experience managing social media accounts for businesses. (preferred). What's In It for You * Generous health, dental and vision insurance, plus 401K, all available on day 1! * Access to free virtual fitness classes and discounted in-person memberships * Gifted PTO on Day 1 + paid holidays * Paid Parental Leave * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * SERVE OTHERS. * LIVE 360. * BUILD A POSITIVE TEAM. * COMMUNICATE * BE WILDLY PASSIONATE. * TAKE OWNERSHIP. * LEARN + INNOVATE. * EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position may require standing and moving at least 50% of the time.

What You'll Do Oversee daily housekeeping operations, including room inspections and assignment of tasks Train, coach, and support room attendants, housepersons, and laundry staff Ensure cleanliness and maintenance standards are met in all guest rooms and public areas Communicate effectively with the Front Office and Engineering teams to address guest needs and room readiness Assist with inventory control and ordering of cleaning supplies and amenities Uphold all safety, sanitation, and quality guidelines in line with brand and company standards Who You Are A hospitality professional with previous housekeeping or supervisory experience in a hotel setting Meticulous in your standards and able to spot even the smallest details Organized, reliable, and proactive in solving problems A natural leader who inspires and motivates others to perform at their best Committed to delivering a clean, welcoming, and luxurious environment for every guest Why You're Here You know that cleanliness and comfort are the foundation of an unforgettable stay. You take pride in leading a team that operates behind the scenes but plays a starring role in the guest experience. At HOTEL DU PONT, you'll help relaunch a legendary property and ensure every guest's first impression is nothing short of exceptional. Lead with care. Deliver with pride. Be part of the relaunch of an icon.

What You'll Do Lead and oversee all kitchen operations, menu execution, and culinary standards Develop seasonal menus and specials that balance creativity, consistency, and cost control Recruit, train, mentor, and inspire a high-performing culinary team Ensure quality, presentation, and timing meet luxury dining expectations Manage food costs, labor, inventory, and ordering Maintain strict adherence to health, safety, and sanitation standards Collaborate with restaurant leadership on guest experience, events, and promotions Who You Are Proven culinary leader with fine-dining or upscale restaurant experience Strong foundation in French technique with a modern culinary perspective Inspirational, hands-on leader who builds strong kitchen culture Detail-driven, organized, and financially disciplined Calm and decisive in a fast-paced, high-expectation environment Flexible with evenings, weekends, and holidays Why You're Here You are driven to create food that tells a story and kitchens that inspire pride. At Le Cavalier and HOTEL DU PONT, you lead a culinary program that honors tradition while shaping the future of an iconic dining destination.

What You'll Do Handle incoming calls, emails, and reservation inquiries Advise guests on room types, rates, and packages Process bookings, modifications, and cancellations Ensure accuracy in guest profiles and reservation details Communicate special requests to hotel departments Promote hotel amenities, dining, and experiences Resolve guest concerns with professionalism and care Who You Are Warm, articulate, and guest-focused Detail-oriented with strong communication skills Comfortable managing multiple inquiries at once Familiar with reservation or PMS systems a plus Flexible with scheduling, including weekends and holidays Why You're Here You take pride in creating seamless beginnings to every stay. As the voice of HOTEL DU PONT, you set the tone for luxury service long before a guest arrives.

The Role We are seeking professional and guest-focused Servers to join our front-of-house team. As a Server, you will provide polished service, guide guests through the menu, and ensure every dining experience reflects the standards of both Le Cavalier and HOTEL DU PONT. This role is ideal for those passionate about food, wine, and creating memorable moments. What You'll Do Welcome and engage guests with a warm, professional demeanor Guide guests through food and beverage selections with knowledge and confidence Ensure accurate and timely delivery of orders in coordination with the culinary and service teams Maintain a clean, organized, and polished dining environment Anticipate guest needs, resolve concerns promptly, and create a seamless dining experience Support teammates during service to ensure efficiency and consistency Who You Are Experienced in fine dining or upscale restaurant service (preferred) Polished, professional, and confident in guest-facing roles Knowledgeable about food, wine, and beverage service, or eager to learn Dependable, organized, and able to thrive in a fast-paced environment A true hospitality professional who finds satisfaction in exceeding guest expectations Why You're Here You are passionate about service and thrive in a setting where every detail matters. You enjoy being part of a team that works together to create memorable guest experiences. At Le Cavalier, you'll not only serve food-you'll be part of delivering hospitality that lingers long after the last course. Serve with pride. Deliver with care. Be part of Le Cavalier. Would you like me to also create a shortened, job-board style version (like 4-5 quick lines) for use on Indeed or Culinary Agents? That way you'll have both the polished, full description and a concise version for fast postings.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Public Area Cleaner, you help create guest experiences that are enjoyable and comfortable. As a Public Area Cleaner, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: * Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. * Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers * Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Who We Are * A smaller company with the opportunity to get involved in more than just your day-to-day role. * We have an entrepreneurial spirit. We are an independent lifestyle brand that is constantly evolving. We are open-minded individuals who embrace change. * We are collaborative leaders who take ownership of our areas of expertise, yet have an eye on the big picture, the entire hotel experience. * Passionate team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. * A company that has a culture of promoting from within. Guest Services Ambassador We're looking for a Guest Services Ambassador who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates well. This person will play a critical role in the Front Office team. What You Will Be Doing * Provide exceptional personalized customer service and experiences to guests. * Live like a local. Knowledge of the neighborhood and city. * Think on your feet, use good judgement and problem solve in a fast-paced environment. * Provide support to guest services leaders and the entire hotel team. * Create a warm and welcoming atmosphere. What We're Looking For * Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. * Exceptional communication skills both verbal and written. * Knowledgeable in Microsoft Office. * Open availability required. Must be prepared to work various shifts including overnight from 11pm - 7am. What's In It for You * Generous health, dental and vision insurance (and more!) available from day 1 * Access to free virtual fitness classes and discounted in-person memberships * Gifted PTO on Day 1 + paid holidays * Paid Parental Leave * Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) * SERVE OTHERS. Have genuine care for others. Work towards a more sustainable future. * LIVE 360. Practice work-life balance. Promote psychological safety. * BUILD A POSITIVE TEAM. Listen to and learn from each other. Embrace our differences. * COMMUNICATE. Share goals and successes. Be honest and straightforward with everyone. * BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. * TAKE OWNERSHIP. Be accountable for your behavior and results. Maximize resources, do more with less. Have integrity and use good judgement. * LEARN + INNOVATE. Treat every day as an opportunity to grow. Be creative and think outside the box. * BE INNOVATIVE. Create new ideas that prove useful. * EMBRACE CHANGE. Remain flexible and agile to thrive in an evolving world. Two more things . . . As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal.

What You'll Do Prepare and serve cocktails, beer, wine, and non-alcoholic beverages in line with hotel standards Set up and break down bar stations, ensuring stock, cleanliness, and organization Engage with guests in a warm, professional manner and provide recommendations when asked Monitor responsible alcohol service and adhere to all state and company regulations Work with banquet servers and captains to ensure seamless and efficient service Maintain cleanliness and presentation of bar areas throughout each event Who You Are An experienced bartender, ideally with prior banquet, catering, or hotel bar service experience Polished, approachable, and skilled at providing warm, professional guest service Able to work efficiently in a fast-paced, high-volume environment Organized, reliable, and comfortable handling multiple drink orders simultaneously Flexible with scheduling, including evenings, weekends, and holidays Why You're Here You understand that a bar is often the heart of the celebration. You're passionate about hospitality, skilled at your craft, and committed to creating memorable experiences. At HOTEL DU PONT, you'll play an essential role in delivering events that reflect our legacy of excellence. Mix with skill. Serve with pride. Be part of a legendary tradition. .

What You'll Do: You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you'll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader. Here are a few other tasks you'll be responsible for on a daily basis: * Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism * Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. * Stepping in to complete daily hotel front desk tasks. * Assisting Guest Services Manager with monitoring performance and attendance. * Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and one to three years of related experience. No wallflowers wanted-you must be able to contribute to a collaborative and diverse team dynamic while quickly assessing situations and creating effective resolutions to problems. A passion for customer service is an absolute must. When You're Here: Sometimes you'll be behind a desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Our Cook is responsible for the flawless preparation and presentation of the menu created by the Executive Chef and for making sure our guests receive an unparalleled dining experience. No pressure. Here are just some of the tasks you'll be responsible for on a daily basis: * Prepare food consistent with recipe cards. * Start food items that are prepared ahead of time, making sure not to over-prepare estimated needs. * Return all food items not used on next shift to designated storage areas. * Operate and properly clean cooking and kitchen equipment and supplies. Where You've Been: You have a high school diploma or equivalent and at least 1 year's experience as a prep line/cook. Most importantly, you're someone who is capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and working on slippery floors. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: * Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches * Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. * Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist. On a daily basis some tasks you will complete are: * Serving as team leads for the entire housekeeping staff including assigning and reviewing work. * Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner. * Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards. * Keeping purchasing costs and labor expenses in check. Where You've Been: We're looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn't the job for you. When You're Here: This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Summary of Essential Job Functions * Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Physical strength and stamina are essential to this position due to the high activity level. * Keep dish machine properly cleaned and filled with water per hotel standards. * Operate burnishing machine to ensure proper finish on silverware. * De-tarnish/polish silver for proper appearance. * Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Abilities Required * Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of serviceware and how to maintain it in order to compliment guest experience. Ability to push/pull service carts weighing up to 150 pounds. Ability to transport heavy objects through a crowded room. Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 200lbs. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.