Quality Assurance Specialist Jobs At Pace Analytical

Title: Remote- Contact Center Quality Assurance Specialist Work Location: Illinois - Work From Home Under general direction, performs quality assurance audits, analysis and reporting. These responsibilities are complex in nature that requires independent judgment and solid work experience for each function. Supports quality audits and document control by conducting audits of department processing, compliance and systems audits. Document control contains tracking of QA document change control, revisions, dates, signatures, etc. as well as finding supporting reference documents. Maintains sound internal customer relationships by handling questions and concerns with speed, accuracy and professionalism. Assists with projects from QA manager and performs the auditing of a variety of processes to report performance accuracy from the customers' experience. • Respond timely to audit processing reports according to established standards with attention to details, analysis, and documentation trail. o Accurately & effectively identify errors and process issues to determine the appropriate escalation path for improvement in processes and the overall customer experience - with the ability to make recommendations beyond authority. o Performs the compliance review of all batch documentation related to quality assurance audits and evaluations. Including all reporting and record keeping as well as routine environmental testing as required. o Ability to communicate both written and orally, accurately and effectively across different levels & cultural backgrounds throughout Stericycle. • Handle more complex customer situations involving multi-site problem resolution and escalations. Perform necessary research and work cross functionally to identify and suggest process improvements for problem resolution as observed via audit process. o Mentors new team members. Supports projects required for servicing customers and Stericycle business - quality improvement initiatives. o Provides feedback to QA manager suggesting methods to increase efficiencies and identify areas of opportunity to improve customer satisfaction. o Remain proficient and current with customer service skills by answering customer calls. • Perform other duties and responsibilities, as assigned. **#LI-GS1** ****Education:**** Preferred Education: in Bachelors or Equivalent ****Experience (North America & LATAM):**** • Education equivalent to a Bachelor's degree or the equivalent in related experience. • Quality Assurance related work experience demonstrating excellent analytical and reporting skills as well as call center customer service & telephone phone skills. • Minimum of two years' experience in customer service or sales, with quality assurance experience and analytical reporting, and a minimum of one year of Stericycle experience, or the equivalent in related work experience. • Demonstrates strong organizational and interpersonal communication skills. Ability to handle complex and demanding situations tactfully when dealing with customers and assist other team members with problem resolutions. • Ability to analyze and resolve complex problems and exceptions in order to complete final resolution processes. • Demonstrates solid knowledge of Microsoft Office Suite - specifically Excel & Access Database. Experience with SFDC, , Steriwork, MyStericycle, Manifest Archives, and SteriPoint. • Demonstrates ability to write clear, concise notations and reports, using correct grammar . • Demonstrates the ability to type a minimum or 60 wpm. • Demonstrates general knowledge of quality standards and systems. ****Benefits:**** Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. *****Disclaimer:***** *The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.*

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals. Job Description General Functions Responsible for monitoring and evaluating the quality and appropriateness as per the defined standards. Conducts regular reviews and monitors the data and ensures actions taken as a result of the reviews will be documented. Coordinates with the team to ensure optimum outcomes are achieved. Coordinates and reviews of the results of focus studies and data collected. Work requires independent judgment and is performed under the general supervision of the assigned supervisor. Work is evaluated for effective quality management and compliance. Representative Duties/Assignments Duties may vary based on the area of assignment. * Conducts regular reviews to ensure quality assurance/ quality control of procedures and data collected. * Prepares and conducts focus studies in the area of assignment. * Reviews all data and recommends improvement related to the area of assignment. * Writes policies and standard operating procedures and ensure that all quality documents are consistent with the requirements. * Analyzes data collected to trending and comparison. * Coordinates and prepares reports and may serve on various committees. * Performs supervisory duties as instructing planning, assigning and reviewing the work of others as it relates to quality improvement. Fire Rescue EMS QA/QI (Additional Duties) * Provides Quality Improvement education, as assigned * Develops curriculum and conducts EMS classes and trainings, as assigned. * Maintains working understanding of the OCEMS system protocols, OCFRD policies, and procedures. * Maintains medical skills and proficiency. * Attends assigned meetings and work groups representing the agency. * Prepares presentations including the collecting and analyzing of data and statistics, summarizes findings, and providing suggestions. Minimum Qualifications Fire Rescue EMS QA/QI Bachelor's degree from an accredited institution, in Fire Science, EMS management, Public Administration, Data Analytics, or a closely related field or an equivalent combination of education and experience . Preferences Fire Rescue EMS QA/QI 3 years of field experience as a certified Paramedic in a fire or EMS transport-based system 3 years of field supervisor experience in the rank of Lieutenant or higher (or equivalent) Working knowledge of the OCEMS protocols Application Deadline Open Date: 01/05/2025 Close Date: 01/19/2025 This posting is subject to close without prior notice. Salary Information Pay Grade: 019 - From $31.80 to $41.35 FLSA Status: Exempt Placement based on Education and Experience Benefits * 10 paid holidays andup to 2 floating holidays annually. * 18 days paid time off per year. * Longevity bonus based on years of service. * 6 days of paid TERM (sick) time annually. * Low-cost medical, dental, vision, additional life insurance. * Free basic life, long term disability, and employee assistance for all the family members effective on day one. * Participation in the Florida Retirement System. * Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc. * Free access to Wellworks gyms and OrangeCounty Recreation Centers. * Free onsite wellness coaching, including dietician and nurse. * Tuition reimbursement program. * Earn service time to forgive student loans. Disclaimer: Benefits mayvary for employees under collective bargaining agreements. For more information on Benefits visit - ***************************************************************** Veterans Preference If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder. Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception. Educational Requirements If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense. Notes Current certification by the State of Florida as a Paramedic (or Registered Nurse with Emergency Medical Services (EMS) related experience) with at least 1 year of field experience. Must possess and maintain or complete and successfully pass all requirements for certification for Basic Life Support CPR (BLS), Advanced Cardiac Life Support (ACLS) and PreHospital Trauma Life Support (PALS). Employees that do not possess the BLS, ACLS and/or PALS, must attend the first available classes scheduled by Orange County Fire Rescue and successfully obtain within 90 days of employment and maintain this certification. Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Part-Time Quality Assurance Coordinator** 28 days ago Requisition ID: 1148 **LifeCare Alliance** POSITION TITLE: **Part-Time Quality Assurance Coordinator EEO CODE: 06** REPORTS TO: **Q****uality Assurance Manager** **POSITION SUMMARY:** LifeCare Alliance's Nutrition Program's dedication to quality has allowed it to become one of the oldest, largest, and most trusted Meals-on-Wheels providers in the county. The part-time Quality Assurance Coordinator is the first line of defense for ensuring the Agency continually meets quality and compliance standards set by Department and Agency leadership, as well as funding partners. This position is responsible for supporting customers, case managers, kitchen staff, drivers, dining center coordinators, volunteers, and other Agency personnel. Work requires exceptional communication and problem-solving skills and an ability to handle multiple functions at one time. This position requires an understanding of older adults and chronically ill individuals. A positive and cooperative image and attitude is crucial for this position. Work performed is under the general supervision of the Quality Assurance Manager. **PRINCIPLE RESPONSIBILITIES/ESSENTIAL FUNCTIONS:** (1) Lead delivery record/failed delivery processes: a. Ensure delivery records are prepared and distributed accurately according to specific dock and delivery times. b. Process all known failed deliveries and/or customer observations within the same business day. i. Complete all follow up calls to customers, emergency contacts, and case managers; notes entered into the customer record; and associated billing updates. ii. For any failed deliveries and/or customer observations that return after 5:00p, process no later than Noon the following business day. c. Review returned delivery records for completeness (driver signatures, delivery times, customer signatures), and notify Driver Supervisors of any identified quality issues. d. Guarantee that all returned delivery records are properly logged and filed. i. For any missing delivery records, part-time QA Coordinators will work with the Driver Supervisors to ensure missing delivery records are returned to the office within 7 days. (2) Address customer and case manager service questions and concerns, including but not limited to delivery frequency, meal type selections, cancellations, and delivery and meal quality. (3) Collaborate with the internal assessment team to address observation reports and to process internal referrals to other LifeCare Alliance departments. (4) Manage the meal order processes - home-delivered (daily and frozen), dining centers, contracts - according to service level agreements set by Production and Distribution Kitchen Operations. (5) Coordinate delivery of ancillary services, including but not limited to customer written communication, menus, pet food, fans. (6) Develop process improvement recommendations throughout the program and assist with implementation of enhancements. (7) Provide friendly, efficient, and professional telephone, email, and in-person customer service support to customers, case managers, drivers, dining center coordinators, volunteers, kitchen staff, and other agency personnel. **WORKING CONDITIONS:** Work in Agency office. Generally work 20 to 25 hours a week during Agency opening and closing, Sunday through Saturday, and holidays on a rotation schedule. **QUALIFICATIONS:** Associates degree in social work or Community Health Worker certification is preferred. Must have a minimum of 2 years' experience working for a not-for-profit, community services or government agency. Must have proven documentation and process management skills. Additional preferred experience working with older adults and disabled/chronically ill individuals. Employee must be detail-oriented and able to work in a fast-paced, deadline-driven, noisy environment. Must have a reliable vehicle, valid Ohio Driver's License, acceptable driving record, and adequate vehicle insurance to cover Meals-on-Wheels delivery. **KNOWLEDGE, SKILLS, AND ABILITIES:** Ability to communicate over the telephone and in person with a diverse public, including older adults and handicapped individuals. Knowledge of modern office practices and procedures. Exceptional customer service skills. Ability to answer multi-line telephone system. Experience inputting accurate data into computer database and running reports. Ability to operate standard office equipment. Ability to develop and maintain effective working relationships with departmental staff, agency staff, clients, volunteers, and members of the community. Ability to work independently and with limited supervision. Ability to maintain discretion and integrity in handling confidential information. Ability to ask for supervisory assistance when needed. Ability to meet strict deadlines by following through completely on assigned tasks.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Full-Time Quality Assurance Coordinator** F 30+ days ago Requisition ID: 1117 **LifeCare Alliance** POSITION TITLE: **Quality Assurance Coordinator, Full-time EEO CODE: 06** REPORTS TO: **Quality Assurance Manager** **POSITION SUMMARY**: LifeCare Alliance's Nutrition Program's dedication to quality has allowed it to become one of the oldest, largest, and most trusted Meals-on-Wheels providers in the county. The Quality Assurance Coordinator is the first line of defense for ensuring the Agency continually meets quality and compliance standards set by Department and Agency leadership, as well as funding partners. This position is responsible for supporting customers, case managers, kitchen staff, drivers, dining center coordinators, volunteers, and other Agency personnel. Work requires exceptional communication and problem-solving skills and an ability to handle multiple functions at one time. This position requires an understanding of older adults and chronically ill individuals. A positive and cooperative image and attitude is crucial for this position. Work performed is under the general supervision of the Quality Assurance Manager. **PRINCIPLE RESPONSIBILITIES/ESSENTIAL FUNCTIONS:** (1) Lead delivery record/failed delivery processes: a. Ensure delivery records are prepared and distributed accurately according to specific dock and delivery times. b. Process all known failed deliveries and/or customer observations within the same business day. i. Complete all follow up calls to customers, emergency contacts, and case managers; notes entered into the customer record; and associated billing updates. ii. For any failed deliveries and/or customer observations that return after 5:00p, process no later than Noon the following business day. c. Review returned delivery records for completeness (driver signatures, delivery times, customer signatures), and notify Driver Supervisors of any identified quality issues. d. Guarantee that all returned delivery records are properly logged and filed. i. For any missing delivery records, QA Coordinators will work with the Driver Supervisors to ensure missing delivery records are returned to the office within 7 days. (2) Address customer and case manager service questions and concerns, including but not limited to delivery frequency, meal type selections, cancellations, and delivery and meal quality. (3) Collaborate with the internal assessment team to address observation reports and to process internal referrals to other LifeCare Alliance departments. (4) Manage the meal order processes - home-delivered (daily and frozen), dining centers, contracts - according to service level agreements set by Production and Distribution Kitchen Operations. (5) Coordinate delivery of ancillary services, including but not limited to customer written communication, menus, pet food, fans. (6) Develop process improvement recommendations throughout the program and assist with implementation of enhancements. (7) Provide friendly, efficient, and professional telephone, email, and in-person customer service support to customers, case managers, drivers, dining center coordinators, volunteers, kitchen staff, and other agency personnel. **WORKING CONDITIONS:** Work in Agency office. Generally work eight scheduled hours between agency opening and closing, Sunday through Saturday, and holidays on a rotation schedule. **QUALIFICATIONS:** Associates degree in social work or Community Health Worker certification is preferred. Must have a minimum of 2 years' experience working for a not-for-profit, community services or government agency. Must have proven documentation and process management skills. Additional preferred experience working with older adults and disabled/chronically ill individuals. Employee must be detail-oriented and able to work in a fast-paced, deadline-driven, noisy environment. Must have a reliable vehicle, valid Ohio Driver's License, acceptable driving record, and adequate vehicle insurance to cover Meals-on-Wheels delivery. K**NOWLEDGE, SKILLS, AND ABILITIES:** Ability to communicate over the telephone and in person with a diverse public, including older adults and handicapped individuals. Knowledge of modern office practices and procedures. Exceptional customer service skills. Ability to answer multi-line telephone system. Experience inputting accurate data into computer database and running reports. Ability to operate standard office equipment. Ability to develop and maintain effective working relationships with departmental staff, agency staff, clients, volunteers, and members of the community. Ability to work independently and with limited supervision. Ability to maintain discretion and integrity in handling confidential information. Ability to ask for supervisory assistance when needed. Ability to meet strict deadlines by following through completely on assigned tasks.

LifeCare Alliance POSITION TITLE: Part-Time Quality Assurance Coordinator EEO CODE: 06 REPORTS TO: Q uality Assurance Manager LifeCare Alliance's Nutrition Program's dedication to quality has allowed it to become one of the oldest, largest, and most trusted Meals-on-Wheels providers in the county. The part-time Quality Assurance Coordinator is the first line of defense for ensuring the Agency continually meets quality and compliance standards set by Department and Agency leadership, as well as funding partners. This position is responsible for supporting customers, case managers, kitchen staff, drivers, dining center coordinators, volunteers, and other Agency personnel. Work requires exceptional communication and problem-solving skills and an ability to handle multiple functions at one time. This position requires an understanding of older adults and chronically ill individuals. A positive and cooperative image and attitude is crucial for this position. Work performed is under the general supervision of the Quality Assurance Manager. PRINCIPLE RESPONSIBILITIES/ESSENTIAL FUNCTIONS: (1) Lead delivery record/failed delivery processes:a. Ensure delivery records are prepared and distributed accurately according to specific dock and delivery times.b. Process all known failed deliveries and/or customer observations within the same business day.i. Complete all follow up calls to customers, emergency contacts, and case managers; notes entered into the customer record; and associated billing updates.ii. For any failed deliveries and/or customer observations that return after 5:00p, process no later than Noon the following business day.c. Review returned delivery records for completeness (driver signatures, delivery times, customer signatures), and notify Driver Supervisors of any identified quality issues.d. Guarantee that all returned delivery records are properly logged and filed.i. For any missing delivery records, part-time QA Coordinators will work with the Driver Supervisors to ensure missing delivery records are returned to the office within 7 days.(2) Address customer and case manager service questions and concerns, including but not limited to delivery frequency, meal type selections, cancellations, and delivery and meal quality.(3) Collaborate with the internal assessment team to address observation reports and to process internal referrals to other LifeCare Alliance departments.(4) Manage the meal order processes - home-delivered (daily and frozen), dining centers, contracts - according to service level agreements set by Production and Distribution Kitchen Operations.(5) Coordinate delivery of ancillary services, including but not limited to customer written communication, menus, pet food, fans.(6) Develop process improvement recommendations throughout the program and assist with implementation of enhancements.(7) Provide friendly, efficient, and professional telephone, email, and in-person customer service support to customers, case managers, drivers, dining center coordinators, volunteers, kitchen staff, and other agency personnel. WORKING CONDITIONS: Work in Agency office. Generally work 20 to 25 hours a week during Agency opening and closing, Sunday through Saturday, and holidays on a rotation schedule. QUALIFICATIONS: Associates degree in social work or Community Health Worker certification is preferred. Must have a minimum of 2 years' experience working for a not-for-profit, community services or government agency. Must have proven documentation and process management skills. Additional preferred experience working with older adults and disabled/chronically ill individuals. Employee must be detail-oriented and able to work in a fast-paced, deadline-driven, noisy environment. Must have a reliable vehicle, valid Ohio Driver's License, acceptable driving record, and adequate vehicle insurance to cover Meals-on-Wheels delivery. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to communicate over the telephone and in person with a diverse public, including older adults and handicapped individuals.Knowledge of modern office practices and procedures.Exceptional customer service skills.Ability to answer multi-line telephone system.Experience inputting accurate data into computer database and running reports.Ability to operate standard office equipment.Ability to develop and maintain effective working relationships with departmental staff, agency staff, clients, volunteers, and members of the community.Ability to work independently and with limited supervision.Ability to maintain discretion and integrity in handling confidential information.Ability to ask for supervisory assistance when needed.Ability to meet strict deadlines by following through completely on assigned tasks.

LifeCare Alliance POSITION TITLE: Quality Assurance Coordinator, Full-time EEO CODE: 06 REPORTS TO: Quality Assurance Manager :LifeCare Alliance's Nutrition Program's dedication to quality has allowed it to become one of the oldest, largest, and most trusted Meals-on-Wheels providers in the county. The Quality Assurance Coordinator is the first line of defense for ensuring the Agency continually meets quality and compliance standards set by Department and Agency leadership, as well as funding partners. This position is responsible for supporting customers, case managers, kitchen staff, drivers, dining center coordinators, volunteers, and other Agency personnel. Work requires exceptional communication and problem-solving skills and an ability to handle multiple functions at one time. This position requires an understanding of older adults and chronically ill individuals. A positive and cooperative image and attitude is crucial for this position. Work performed is under the general supervision of the Quality Assurance Manager. PRINCIPLE RESPONSIBILITIES/ESSENTIAL FUNCTIONS: (1) Lead delivery record/failed delivery processes:a. Ensure delivery records are prepared and distributed accurately according to specific dock and delivery times.b. Process all known failed deliveries and/or customer observations within the same business day.i. Complete all follow up calls to customers, emergency contacts, and case managers; notes entered into the customer record; and associated billing updates.ii. For any failed deliveries and/or customer observations that return after 5:00p, process no later than Noon the following business day.c. Review returned delivery records for completeness (driver signatures, delivery times, customer signatures), and notify Driver Supervisors of any identified quality issues.d. Guarantee that all returned delivery records are properly logged and filed.i. For any missing delivery records, QA Coordinators will work with the Driver Supervisors to ensure missing delivery records are returned to the office within 7 days.(2) Address customer and case manager service questions and concerns, including but not limited to delivery frequency, meal type selections, cancellations, and delivery and meal quality.(3) Collaborate with the internal assessment team to address observation reports and to process internal referrals to other LifeCare Alliance departments.(4) Manage the meal order processes - home-delivered (daily and frozen), dining centers, contracts - according to service level agreements set by Production and Distribution Kitchen Operations.(5) Coordinate delivery of ancillary services, including but not limited to customer written communication, menus, pet food, fans.(6) Develop process improvement recommendations throughout the program and assist with implementation of enhancements.(7) Provide friendly, efficient, and professional telephone, email, and in-person customer service support to customers, case managers, drivers, dining center coordinators, volunteers, kitchen staff, and other agency personnel. WORKING CONDITIONS: Work in Agency office. Generally work eight scheduled hours between agency opening and closing, Sunday through Saturday, and holidays on a rotation schedule. QUALIFICATIONS: Associates degree in social work or Community Health Worker certification is preferred. Must have a minimum of 2 years' experience working for a not-for-profit, community services or government agency. Must have proven documentation and process management skills. Additional preferred experience working with older adults and disabled/chronically ill individuals. Employee must be detail-oriented and able to work in a fast-paced, deadline-driven, noisy environment. Must have a reliable vehicle, valid Ohio Driver's License, acceptable driving record, and adequate vehicle insurance to cover Meals-on-Wheels delivery. K NOWLEDGE, SKILLS, AND ABILITIES: Ability to communicate over the telephone and in person with a diverse public, including older adults and handicapped individuals.Knowledge of modern office practices and procedures.Exceptional customer service skills.Ability to answer multi-line telephone system.Experience inputting accurate data into computer database and running reports.Ability to operate standard office equipment.Ability to develop and maintain effective working relationships with departmental staff, agency staff, clients, volunteers, and members of the community.Ability to work independently and with limited supervision.Ability to maintain discretion and integrity in handling confidential information.Ability to ask for supervisory assistance when needed.Ability to meet strict deadlines by following through completely on assigned tasks.

QUALITY ASSURANCE SPECIALIST Job Summary: Responsible for coordinating and monitoring all compliance areas as identified by Partnership for Strong Families and DCF Minimum Qualifications: Education: Bachelors degree in Social Work or related field from an accredited college or university Experience: One year of experience in Dependency Case Management Licensure, Certification, and/or Registration: Meet training requirements stipulated by the Florida Certification Board (FCB) for a Child Welfare Case Manager Essential Job Functions: Completes PSF audits and ensure FSFN is updated and case files are ready and sent to Partnership for Strong Families. Participate in audit feedback calls. Complete in-house audit requests to help ensure quality notes are being completed; and any other special projects that are requested. Help Associate Director coordinate and monitor all compliance areas as identified by Partnership for Strong Families and Department of Children and Families Evaluate JFCS reports and monitor data integrity/ quality/ and time frames being met Complete reports required by PSF ( perm staffing, sib sep, audits, etc) Meet with Associate Director and Director to identify areas where we are not in compliance with mandated performance measures. Participate in staff meetings when requested Set up permanency schedule and ensure Progress updates are to PSF 7 days prior to perm staffing. Monitor follow up from permanency staffings/submit report to PSF. Ensure court reports are filed timely, and JR is filled out correctly and required documents are attached Trained to pull weekly and monthly data reports as needed. Single Point of Contact for Master Trust requests and follows up to ensure Master Trust documents are submitted timely and accurately. Complete psychotropic medications reviews to ensure compliance/submit monthly report to FSS Follows up on special projects from PFS, such as CPA compliance, safety plan compliance, UHS requests, and other projects as assigned by the Associate Director or Director. Other duties as assigned

About Us: is based in Lakeland, FL. The starting hour pay rate is $19.05 Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: The Quality Assurance Coordinator is responsible for the inspection, compliance and adherence to the Bio Systems and FDA process. The Quality Assurance Coordinator will ensure compliance with the process flow, cleaning, assembling and documentation before containers can be loaded and shipped out. The Quality Assurance Coordinator will complete required paperwork and hourly analyzation of Titration levels and container inspection. The individual will perform the duties in a safe and productive manner. Key Job Activities: • Follows FDA regulations for BioSystems • Perform Document Control Duties to ensure process compliance • Perform Production Control Procedures - including Titration of Washer Chemicals • Inspection of Bio Cart and Bio containers • Ensure Load Plans are Accurate and Complete • Maintain and Complete daily documents required • Track sharps shipping manifests for completion • Unload waste from incoming vehicles • Stage waste containers for scanning in the Bio Track system • Scan waste into the Bio Track system for proper recordkeeping • Decontaminates vehicles cargo-carrying portion, reloads assigned re-usable tubs and ensures cargo-carrying portion of vehicle does not have free liquid on the floor. Informs plant supervisor the vehicle is ready to be moved from dock area • Ensures housekeeping issues, e.g., spills cleaned up, floor is dry, and debris not on floor, etc., are addressed immediately • Perform other duties and responsibilities, as assigned Education: Preferred Education: in High School or EquivalentExperience (North America): • 2 Plus Years of Experience, preferably in a plant work environment • Knowledge of FDA Regulations • Ability to communicate effectively and understand and follow health and safety directives and performance and conduct standards, policies and procedures that apply to the role and location • Identifies major activities of, and services provided by, the operations function • Locates and interprets standard and management reports on plant activities • Describes characteristics of a well-run manufacturing plant • Knows barcode scanning, basic computer skills, hazardous Materials and OSHA Regulations • Ability to operate a powered industrial truck, e.g., forklift • Ability to perform functions safely, productively and according to policies & procedures Certifications and/or Licenses: Benefits: Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle. Disclaimer: The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Department: Risk, Safety, and Resilience (RSR) Classification: Program Admin Specialist 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 04 Salary: Salary commensurate with education and experience Criminal Background Check: Yes Motor Vehicle Records Check: Yes Works with Minors check: Yes About the Department: Risk, Safety, & Resilience (RSR) provides overall strategic oversight of the University's risk profile and management efforts, as well as provides leadership to sustain a safe and healthful environment for our community to learn, work, live, and thrive. RSR serves the university by managing enterprise and operational risk, health, safety, environmental, emergency management programs in collaboration with our partners and stakeholders. About the Position: The Policy and Risk Assurance Coordinator establishes and manages George Mason's Youth Protection Program that supports the University's efforts to protect minors and ensure compliance with all applicable laws and regulations for non-student, youth-centered programs. More specifically, managing the Youth Protection Program means being responsible for and providing oversight for the development, facilitation, monitoring, and revision, of policies, protocols, training and compliance related activities for programs hosting minors both on and off campus, establishing and maintaining a database of information on all university programs involving participation of minors, and facilitating communication of requirements to stakeholders to include website updates and renewal of program registrations. Outside of the Youth Protection Program, this role coordinates and serves as a subject matter expert for the review and approval of risk-related university policies to assist in fostering a culture of accountability. Responsibilities: Youth Protection Program Management to include Registration, Tracking and Compliance * Establishes and maintains a Youth Protection Program consistent with laws, rules and regulations as they relate to the protection of youth; * Establishes and maintains a database of information on all university programs involving participation of minors, including university-sponsored activities off campus; * Oversees retention of related records, forwards issues that may require investigation to the appropriate unit or individual; * Reports data, metrics, issues and incidents to appropriate stakeholders, and other relevant departments and individuals (academic and/or administrative) on program risk assessments and updates/revisions to existing policies, rules and regulations that impact youth programs and protection; * Fosters a culture of compliance through outreach and engagement with university programs hosting programs for minors, and ensures university policies, rules, and regulations governing them are followed, holding programs accountable; * Monitors and reviews regulatory and legislative changes impacting youth programs, prepares the university's response, and acts on appropriate changes to ensure implementation; * Monitors background clearance and training requirements for persons working within youth-centered programs, in collaboration with Human Resources; * Acts as subject matter expert to evaluate and resolve youth protection questions and issues with staff, faculty, volunteers and/or visitors; * Participates and/or serves on university, regional, national and/or other committees and boards related to youth compliance, including the Higher Education Protection Network (HEPNet); and * Represents the university and participates in youth compliance-related conferences. Youth Protection Resources and Training * Creates or develops, shares, delivers, and implements appropriate training, educational programs, resources, presentations and other communications (template forms, instructional materials, etc.) to departments sponsoring youth programs to enhance safety and best practices; * Educates and provides ongoing direction to youth program managers and leadership on compliance, programming efforts, and implementation of procedures and best practices, to include standard operating procedures for programs and ensuring compliance with Virginia Child Protection Accountability System on mandatory reporting; * Tracks and monitors individuals requiring and participating in training in centralized database, and troubleshoots online training issues with users; * Manages and coordinates resources as the university implements the key elements of a Youth Compliance Program, and provides appropriate education and training; and * Manages the content of a "protection of minors" website and the renewal of program registrations and staff compliance, while regularly identifying any unregistered youth-serving programs and individuals. University Policy and Procedures Coordinator * Understands, modifies, and creates policies and procedures in compliance with laws of the Commonwealth of Virginia and George Mason; * Partners with compliance divisions at George Mason to include Title IX, Title VII, Clery Act, FERPA, IT security, and the Compliance and Ethics team as needed; * Leads review committee in evaluating and updating university policies as needed; and * Collaborates with academic and administrative departments to revise policies, rules, and regulations. Required Qualifications: * Bachelor's degree or the equivalent combination of education and experience; * Demonstrated previous professional experience in risk management, compliance, youth protection programs, policy, human resources, criminal justice, or another similar field; * Knowledge of and experience in higher education relating to compliance, youth protection programs. and/or risk management; * Knowledge of computer applications including Microsoft Office Suite (Excel, Word), databases and internet applications; * Demonstrated interpersonal and communication skills (oral and writing); * Demonstrated skills in Word processing and recordkeeping; * Strong organizational and time management skills; * Ability to manage multiple projects simultaneously; * Ability to prioritize projects and deadlines; * Ability to work independently but also with groups; * Ability to work effectively with a broad range of individuals and work styles; * Ability to make sound judgement/decision regarding high consequence and urgent situations and emergencies; * Due to the unique role that RSR plays in emergency situations, each employee is designated to respond as requested during emergencies. Expectations for availability require that home and cell phone numbers be provided. In emergency situations, these numbers may be called, and it is expected that the employee will respond when they are able. Repeated instances of unavailability will be addressed by the supervisor; however, the employee is not expected to be "on call"; and * Valid driver's license: must currently possess an appropriate, active, valid motor vehicle operator's license that meets all of GMU's requirements for operating state vehicles and equipment under Mason's Vehicle Use Policy 1411 ******************************************************* The Office of Risk Management reserves the right to review the driver's licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review. Preferred Qualifications: * Master's degree in related field; * Experience in an institution of higher education; * Demonstrated experience serving productively and effectively as both a team leader and member, working with groups diverse in culture and background; * Exceptional written and oral communication and interpersonal skills; * Excellent organizational, planning and problem-solving skills; and * Ability to prioritize and manage multiple projects while developing and managing audit processes and reporting results. Instructions to Applicants: For full consideration, applicants must apply for Policy and Risk Assurance Coordinator at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: December 9, 2024 For Full Consideration, Apply by: January 13, 2025 Open Until Filled: Yes

. This National Guard position is for a QUALITY ASSURANCE SPECIALIST (TITLE 32), Position Description Number D1065000 and is part of the IL AASF 1, National Guard. Responsibilities As a QUALITY ASSURANCE SPECIALIST (TITLE 32), GS-1910-9, you will establish, develop, and implement the AASF quality assurance and reliability programs. Serves as the Quality Assurance Representative for the AASF. Major Duties - This is NOT an all-inclusive list: Develop the AASF Quality Management Plan (QMP) that documents the management and operational policies and procedures to ensure work processes, products, or services satisfy expectations and quality standards. Assess quality assurance programs of other Department of Defense (DoD) services and analyze commercial maintenance practices to establish a comprehensive Quality Program (QP) for the AASF. Assessments including reviews of management and organization; quality systems; personnel qualifications and training; supply procedures; facilities; tools and test equipment; maintenance documentation; operations and training requirements, and equipment failures. Conduct evaluations to identify strength problem areas, failure trends, faults in methods and procedures, and other deviations from quality standards. Provide the Logistics Management Officer/Supervisory Maintenance Test Pilot and maintenance supervisors with definitive technical information and advice on maintenance procedures and techniques. Ensure appropriate directives and operating instructions are current and complete. Monitor the AASF publication improvement system to include the recommended changes to publications and blank forms (DA Form 2028) and material deficiency, and Quality Deficiency Reports (QDR). Periodically review aircraft historical records and logbooks for accuracy and condition. Record discrepancies, provide definitive corrective recommendations, and review adequacy of corrective action taken. Review findings to determine adequacy of maintenance documentation. Review and validate all locally developed maintenance procedures before adoption within the AASF. Audit the inspection process and methods, analyze inspection reports, and re-inspect samples of inspections performed. Attend conferences, briefings, and meetings to represent AASF on quality assurance matters. Requirements Conditions of Employment IAW The Fair Chance Act, Agency employees may not request criminal history information at the point of initial application, upon receipt of an application, or prior to, during or after a job interview. If an Optional Form (OF) 306, Declaration of Employment is submitted prior to the point of a conditional offer, questions related to background information section may not be asked. This is an excepted service position that requires membership in the Illinois National Guard and in the military grade listed in the announcement. This is required prior to the effective date of placement. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. MUST BE QUALIFIED ON BLACKHAWK UH60 AND/OR LAKOTA UH72. Participation in direct deposit is mandatory. Recruitment and relocation incentives may be available for this position. PCS expenses may be authorized. Qualifications AREA OF CONSIDERATION: The areas of consideration for this position, Title 32 Excepted Service (32 U. S. Code § 709), will be in the following manner and sequence: The FIRST area of consideration for this position will be all excepted permanent and indefinite temporary technicians within the ILNG. The SECOND area of consideration will be all current Federal Employees. The THIRD area of consideration will be all Federal re-employment eligible. The FOURTH area of consideration will be applicants willing to become T32 Dual Status Technicians and gain ILNG membership. The FIFTH area of consideration will U. S. Citizens. Military Grades: Enlisted Only - Minimum rank of SGT. Maximum rank of SGM. *** MUST BE QUALIFIED ON BLACKHAWK UH60 AND/OR LAKOTA UH72 *** - Please provide documentation of UH60 and/or UH72 certification. DD 214 listing school completion is acceptable. SPECIALIZED EXPERIENCE: GS-09 Level - MUST possess specialized experience which includes 12 months experience, education, or training, involving principles, techniques and accepted practices of quality assurance work (i. e. , the application of statistical sampling techniques sufficient to perform assignments or preparation of technical reports on quality levels to identify specific problems); experience in the application and theory of specialization using applicable publications; experience in the preparation of technical reports on quality levels to identify specific problem areas and to recommend corrective action; and experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas? Examples of this practical knowledge include reviewing production activities and capabilities in light of contract quality requirements; reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans; analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system; verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance; identifying inadequacies and requesting corrective action; computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods; investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities; reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals; and reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. , Peace Corps, AmeriCorps) and other organizations (e. g. , professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i. e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. Education If you are using Education to qualify for this position, successful completion of a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J. D. , if related, meets the GS-09 level requirements. Acceptable majors of study include quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. You must provide OFFICIAL transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. Additional Information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss. gov)). If you are needing some extra information regarding Federal Resumes, you should consider these tips from USA Jobs: USAJOBS Help Center | What should I include in my federal resume.

No Remote **Director of Quality / Sr. QA Manager** Clifton, New Jersey $185,000 to $225,000 + Full Benefits + Paid Relocation + **SIGNING BONUS** * Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection. * Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department. * Develop and implement strategic Quality initiatives and programs in support of the Electronic Warfare Division promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the department conforms to these principles. * Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects. * Work closely with the program teams and the functional organizations to ensure that all phases of the product life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success. * Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering. * Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses. * Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects. * Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement. * Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives. * Maintain certification and compliance efforts for AS9100, CMMI and other required certifications. The Director / Sr. Manager of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle. This division is comprised of 2 major manufacturing locations and this position will have responsibility for direct supervision and leadership of 40+ quality personnel with 13+ direct reports. The Sr. Manager will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting division quality, delivery and cost targets. This position will lead quality personnel located across multiple sites and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position. **Essential Functions:** **Qualifications:** * Bachelor of Science degree in Aerospace/Electrical/Mechanical/Software Engineering or technical equivalent with a mimimum of 12 years of prior related experience or Graduate degree with a mininum of 10 years of prior related experience. * 5+ years Quality management or operations leadership experience. * Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing * Self-motivated and possess demonstrated ability to motivate others to achieve timely results. * Highly collaborative style, capable of working across multiple functional areas to drive results. **Preferred Additional Skills:** * In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry. * Greenbelt or Blackbelt certification and/or proven education or work history in leading and implementing projects. * Experience with Configuration Control management practices. * Experience with Agile Oracle, Windchill, Cincom and/or Doors software suites * Experience with J-STD and IPC standard implementation. * ASQ certification preferred; Experience managing AS9100 certified business. * Willingness to travel up to 20 percent * Active TS security clearance or ability to obtain a DoD TS security clearance

Provides administrative and clerical support for quality assurance functions by preparing reports and other necessary information. Supports the electronic file management system (iCentrix) system for all individuals served. Acts as the primary person responsible for day-to-day management of the records database, user initial and ongoing support, reporting on client records compliance, analysis of electronic record utilization, and technical problem solving with intervention. Works with other members of the quality assurance team to perform various quality assurance functions in an accurate, timely and efficient manner, using computerized systems. Schedule: Monday-Friday 8am-4pm (40 hr/week) Responsibilities: • Audits electronic medical records (EMR), HCSIS, and other systems daily, weekly, monthly, and as needed. • Set up new user accounts and terminate users for various systems and databases to include keeping the employee data up to date related to QA functions. • Monitors HCSIS database and create reports to ensure all required information is submitted and finalized in a timely manner. • Provides day to day notifications to staff users around systems maintenance and alerts. • Act as the Liaison between iCentrix and end users at The Arc of Opportunity • Facilitates meetings with iCentrix Developers teams. • Collects and compiles various data entry into reports related to quality enhancement and compliance metrics on a daily, weekly, monthly, quarterly, semi-annual, and annual basis. • Demonstrates high levels of integrity maintaining all agency and HIPPA privacy protocols. • Performs other duties as assigned by the Director of Quality Assurance or CPO Qualifications: • A valid driver's license, acceptable CORI/SORI/Driving record are always required during employment with The Arc of Opportunity. • Associate degree in Business Administration, Psychology, Human Services, Or related field. Other related certifications/degrees considered. • Three years of applicable experience in lieu of degree preferred. • Quality assurance, electronic medical records, and administrative experience managing multiple databases. • Good written and oral communication abilities and organizational skills. • Proficiency in Microsoft applications, software applications, and electronic medical records Comprehensive benefits package for full-time staff including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K. Advancement opportunities. The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.

. This National Guard position is for a SUPERVISORY QUALITY ASSURANCE SPECIALIST, Position Description Number D1819000 and is part of the KS 190 Air Refueling Wing, National Guard. Responsibilities As a SUPERVISOR QUALITY ASSURANCE SPECIALIST, GS-1910-12, you will plan, organize, and oversee the activities of the Quality Assurance Division. Develop goals and objectives that integrate organization and Quality objectives. Establish, revise, or review policies, procedures, mission objectives, and organization design for the staff, as necessary to eliminate work problems or barriers to mission accomplishment, promote team building, and implement quality improvements in response to concerns with regulatory compliance. Plan work for accomplishment by subordinates, sets and adjust short-term priorities if necessary. Evaluate requirements for additional resources. Balance organization needs with overall mission requirements and resource interests. Identifies need for change in organization priorities and advises the Maintenance Group Commander on required actions to implement such changes. Provide training and experience to the workforce with regard to sound maintenance practices of the aircraft and associated equipment, and knowledge and capability in the military mission, and aircraft. Other duties as assigned. Work Schedule: This position works on a 5/4/9 compressed work schedule that consists of a 5-day workweek, then a 4-day workweek (eight 9-hour days and one 8-hour day and an SDO, Scheduled Day Off) to complete the 80-hour pay period. Work schedule is subject to change based on mission requirements. Telework: ELIGIBLE FOR SITUATIONAL TELEWORK ONLY, INCLUDING EMERGENCY AND PRESCRIBED "UNSCHEDULED TELEWORK" Requirements Conditions of Employment Qualifications Military Grades: E-8 through E-9 Desired Compatible Military Assignments: 2AXXX GENERAL EXPERIENCE: Experience, education, or training involving planning, developing, or administering quality assurance programs (i. e. , supporting the development, acquisition, production, use, maintenance, storage, and supply of products concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items). Experience using computer and automation systems. SPECIALIZED EXPERIENCE: Must have experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in the area of specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i. e. special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved. Supervisory Experience Requirement: Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel. Education Additional Information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (************ sss. gov/RegVer/wf Registration. aspx).

** Administrative Coordinator / Quality Assurance Coordinator** US-NJ-Medford US-NJ-Medford Posted Date 24 days ago(11/22/2024 ) **Responsibilities** The key functions of the Quality Assurance Coordinator are to provide administrative support to managers, consultants, and field safety staff. * Act as primary point of contact for the field team - involves proactively reaching out to team members as well as receiving calls when issues are encountered in the field * Assist team with project startup logistics including creating of work order, site access, needed equipment, monitors, training materials, etc. * Create profiles (summary resume) for new employees while maintaining them as team members begin and ends projects * Maintain and update tracking sheets and systems for the purposes of maintaining metrics, deliverables, consulting look-ahead, tracking timeframes and expirations. * Process time and expense from field employees while being able to resolve questions and issues related to them * Track and update certifications to help personnel stay current with training and certifications. Use various tools as needed e.g. ISNetWorld * Budgeting and negotiation logistics for travel * Arrange travel as needed and provide assistance as travel plans change. Ability to search for travel discounts and book travel well enough in advance to ensure reduced travel expense * Assist with new employee onboarding * Assist the Operations Manager with administrative tasks. * Ensure all databases are up to date with clear, detailed notes. **Qualifications** * Excellent verbal and written communication skills, prior experience with customer facing roles preferred * Proficiency with MS Office Suite * In-depth understanding of logistics and remote business operations, prior logistics experience preferred * Ability to change priorities quickly and remain organized and focused * Experience coordinating travel arrangements **Overview** Job ID 2024-2868 # of Openings 1 Category Software Powered by iCIMS

Class Title: REVENUE TAX SPECIALIST III - 38573 Skill Option: None Bilingual Option: None Closing Date/Time: 01/15/2025; 11:59pm Salary: $5,423-$7,721/monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 6 Plan/BU: RC062 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number 43812 Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring six Individual Income Tax Quality Review Specialists (Revenue Tax Specialist III's) for our Individual Processing Division in Springfield, Illinois. In this position you will conduct quality review examinations and maintain quality review records of Individual Income Tax taxpayer accounts, develop quality review procedures, serve as a technical expert on Individual Income Tax accounts, and participate in a variety of special projects and studies. If you are detail-oriented and motivated and have excellent interpersonal, organizational, and communication skills, then we want you! Don't let this opportunity pass you by. Apply now before time runs out! The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life). Essential Functions Under general direction, develops quality review procedures and processes. Analyzes various tax filings, supporting documents, and other documentation to determine compliance with statutes and Illinois Department of Revenue (IDOR) policies. Serves as a senior-level technical specialist providing analytical, procedural, and highly technical assistance to improve processing efficiency and resolve taxpayer account problems associated with the numerous tax laws administered by IDOR. Participates in a variety of special project assignments, research projects and studies, and serves on test teams. Provides technical and consultative services to IPD staff, information technology staff, taxpayers or their representatives, and others by interpreting statutes, rules, regulations, legal ruling letters, policy directives, procedural requirements, etc. Monitors pending legislation to determine impact on various tax types. Develops, reviews, and revises operating procedures and manuals. Serves as a team leader for developing and testing new work procedures and enhancements to the integrated tax processing system. Coordinates work with other areas of IDOR and IPD, as required. Performs other duties as required or assigned, which are reasonably within the scope of duties enumerated above. Minimum Qualifications Requires three years of experience as a Revenue Tax Specialist II with the Illinois Department of Revenue and either: knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue. Conditions of Employment Requires the ability to successfully complete a tax compliance and fingerprint-based background check. This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Agency Statement The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information. IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois. Work Hours: 7:45am-4:15pm, Monday-Friday Work Location: IL Department of Revenue Central Processing/Individual Processing/IIT Quality Assurance 101 W Jefferson St, Springfield, Illinois, 62702 Agency Contact: ********************************* Illinois Department of Revenue - Human Resources Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702 PHONE- ************ Posting Group: Legal, Audit & Compliance This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website. We recommend a copy of your resume be included with the application. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: ****************************** *************************** Tracking #s 36732-36737

Powell's Northlake facility is seeking a Quality Assurance Manager. The Quality Assurance Manager is responsible for ensuring that products and services meet the established quality standards and customer expectations. They develop and implement quality control processes, procedures, and systems to monitor and improve product and service quality. The Quality Assurance Manager also leads a team of quality assurance professionals, conducts audits, analyzes data, and provides recommendations for improvement. They collaborate with cross-functional teams to address quality issues, develop corrective actions, and ensure compliance with regulatory requirements. Additionally, they may provide training and support to employees on quality-related matters. Essential Responsibilities Maintain and improve existing ISO quality systems Organize and conduct internal quality audits Act as Lead Auditor for internal quality audits Represent Business during external quality audits Conduct vendor audits Develop programs for continuous improvement. Teach classes for QA programs Establish an inspector training program Establish and maintain a welding qualification & training program Meet with customers as required to ensure that their needs are addressed Available to answer technical questions from Inspectors Regular review of customer feedback, complete investigation and response, and ensure corrective actions are implemented Minimum Qualifications BS Degree in Electrical Technology or equivalent experience. Minimum 2-5 years of experience in an Electrical role. Minimum 2-5 years of experience in a Quality Engineer role. Minimum 4 years of experience in a leadership role. Skills, Abilities & Other Requirements Technical writing skills. Proven experience in implementing or maintaining a comprehensive quality assurance program, preferably one that was certified to ISO 9001. Able to test and inspect products using schematics, wiring diagrams, three-line drawings, one-line drawings and mechanical drawings. Able to apply product knowledge and technical skills to solve complex application problems independently. Basic computer skills using Oracle, Word, Excel, Microsoft Office. Able to read and interpret electrical symbols, characters, and drawings. Basic understanding of power system and relay applications as applied to products. Ability to interpret industry standards as applicable to job and product. Working & Environmental Conditions The employee typically performs duties in a normal office environment. There may be some work in a manufacturing environment and exposure to the elements of our factory. Additionally, there may be some work performed in the field with exposure to construction sites or active customer facilities. It is the policy of Powell Industries to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs, and to establish rules that are designed for the safety of all. It is the responsibility of each employee to adhere to this policy, as well as to observe all safety practices and exercise every precaution for the safety of accidents. This position is expected to travel approximately 5-10% of the time and must be able to travel with short notice and/or for extended periods. More Information This job description outlines the essential functions of the job and does not contain a comprehensive list of all possible responsibilities, tasks, and duties. #LI-CAB

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome ****Reasonable Accommodation Statement**** The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under **My Documents → Additional Documents** section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call ************** for further information and to request or discuss an accommodation. ****Sponsorship for Employment**** The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. ****Disclosure of Salary Information**** In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please **do not include wage or salary information in your resume or other profile or application materials**. Location: Springfield, IL, US, 62702-4956 ** Agency:** Environmental Protection Agency **Class Title:** LABORATORY QUALITY SPECIALIST I - 23021 **Skill Option:** None **Bilingual Option:** None **Closing Date/Time:** 12/31/2024 **Salary:** Anticipated Starting Salary $6,005.00/Month, Full Range $6,005-$8,678 Monthly. **Job Type:** Salaried **Category:** Full Time **County:** Sangamon **Number of Vacancies:** 1 **Plan/BU:** RC062**Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.** **No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.** **The Illinois Environmental Protection Agency (EPA), Division of Laboratories, Quality Assurance Unit, Springfield Combined Laboratory is seeking to hire a Laboratory Quality Specialist I, to perform assessments of environmental laboratories to ascertain compliance with State and Federal laws and Agency quality assurance (QA) procedures. The ideal candidate for this position will be organized, detailed, auditing experience and possess the ability to work with a team. The ideal candidate will also need to be able to communicate effectively verbally, electronically and in writing with both internal and external stakeholders.** **The benefits of working at the EPA include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick or personal leave, holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life). We invite all qualified candidates to apply.** **The mission of the Illinois EPA is to safeguard environmental quality, consistent with the social and economic needs of the State of Illinois, so as to protect health, welfare, property, and the quality of life.** **The Illinois EPA works to safeguard natural resources from pollution to provide a healthy environment. By partnering with businesses, local governments, and the public, the Illinois EPA is dedicated to continued protection of the air we breathe, the water we drink, and the land we live on.** * **Serves as Assistant Laboratory Accreditation officer in the Quality Assurance Unit, assisting with developing procedures utilized to assess applications for accreditation and conducting assessments of laboratories on-site statewide.** * **Assists in processing applications for accreditation with rules established by the Agency to determine laboratory compliance.** * **Assists in maintaining laboratory accreditation data base to support the unit functions.** * **Serves as back up Certification Officer (CO) for assessing and approving Lab accreditations.** * **Performs other duties as required or assigned, which are reasonably within the scope of duties.** ****Minimum Qualifications**** * **Requires a bachelor's degree in microbiology, chemistry, medical technology or a related field from a recognized college or university, supplemented by two years' professional laboratory or other related experience.** ****Preferred Qualifications**** * **Prefers working knowledge of laboratory methods and procedures.** * **Prefers working knowledge of the types of laboratory equipment essential to the operation of clinical laboratories, or environmental laboratories.** * **Prefers ability to learn the procedures of inspecting and evaluating the operations, personnel, and procedures of laboratories.** * **Prefers ability to attain effective working relationships with laboratory directors.** * **Prefers ability to exercise independent judgment in recommending action on license applications.** * **Prefers ability to assist in the preparation of comprehensive laboratory inspection reports.** * **Prefers ability to acquire knowledge through attendance at training workshops and seminars.** * **Prefers the ability to utilize a personal computer with experience and knowledge of Microsoft Word, Access, and Excel software as well as laboratory database software.** * **Prefers (2) two years' experience in organic or inorganic chemistry.** * **Requires a valid and current appropriate drivers' license.** * **Requires the ability to travel in performance of duties, with overnight stays as appropriate.** * **Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.** * **Requires ability to attend seminars, conference, and trainings to stay current on methods, tools, ideologies, or other industry related topics to the job duties.** * **Requires training certification and completion of Certification Officer (CO) training courses (within (1) one year of employment start date) to serve as a Laboratory Quality Specialist 1** * **Requires ability to pass a name-based background check.** ***The condition of employment listed here are incorporated and related to any of the job duties as listed in the job description.** **Work Hours:** 8:30AM -

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Summary: We value people that are passionate about providing excellent customer service. Our employees thrive in being part of a team who creates and cultivates professionalism in the workplace. Our focus of expertise is Service, Customer Service, Business-to-Business (B2B) and Business-to-Consumer (B2C). Essential Job Summary: The Quality Assurance (QA) Specialist plays a key role within the contact center organization to monitor and assess contact center quality to ensure a valuable customer experience. This role is responsible for supporting a coaching-rich environment focused on ensuring Customer Service Representatives, Escalations Specialists, Sales Support Specialists, and Team Leads perform at a consistently high level. The QA Associate will partner with Team Leads and the Training and Quality Manager to provide key feed targeted coaching and training opportunities and play a vital support role in the customer experience. This role will also aggregate and identify quality and performance trends and ultimately execute QA programs driven by leadership and the organization. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Call Center Operations: · Monitor contact center calls by listening to both live calls and recordings, emails, and chat to ensure the best level of quality is being provided. · Audits contact center calls and other functions, comparing against the established quality criteria to ensure that quality/adherence policies and procedures are being met. · Identifies opportunities for training and coaching staff (Customer Service Representatives (CSR), Escalations Specialists (ES), and Team Lead (TL) through implementing corrections and improvements. · Provides feedback and coaching from a position of support and success of the CSR's, ES's, and TL's; conducts regularly scheduled help sessions · Identifies and recognizes quality and performance trends, communicates to Supervisor, and identifies optimization opportunities. · Demonstrates a comprehensive understanding of the contact center's overall suite of services, operating platform(s), and strategic initiatives. · Provides individual performance feedback to the management team related to CSR's, ES's, and TL's if an improvement issue is identified. · Assess teams performance at the team and individual levels and prepare reports to be shared with contact center operations leadership. · Participate in calibration sessions to ensure all analysts are administering standard best practices and scoring is consistent. · Collaborates on the content of quality assurance scorecard · Other duties and responsibilities as assigned within the professional scope of practice/training/education. People · Effective collaborative relationships with peers and other subject matter experts (SME) to seek resolution of issues identified through monthly call monitoring/audits. Project Management · Participates in projects associated with elevating the quality of service to both our internal and external customers. · Tracking project plan progress, proactively identifying areas of resistance and outliers to escalate for mitigation, and executing mitigation plans as needed. Requirements and Qualifications: · Bachelor's degree or combination of education and experience · Minimum 3 years' experience in Learning & Development or a Quality Assurance capability. · Understanding of contact center quality assurance scoring, calibrations, and coaching. · Demonstrated proficiency in problem assessment, and resolution, and collaborative problem-solving in complex, and interdisciplinary settings. · Strong organizational skills, time management, project management, and the ability to set priorities among multiple competing objectives, tasks, and initiatives are required. · Strong knowledge of customer service processes and techniques. · Desire to be a change agent and ability to be agile and work in ambiguous environments. · Experience developing people, providing feedback or leading a team. · Possesses an affinity for both quality and customer service. · Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response. · Experience working independently and within a team environment. · A self-starter with strong prioritization, organizational and leadership skills. Additional Information This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum USD $26.50/Hr. Salary Range Maximum USD $31.25/Yr.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Summary: We value people that are passionate about providing excellent customer service. Our employees thrive in being part of a team who creates and cultivates professionalism in the workplace. Our focus of expertise is Service, Customer Service, Business-to-Business (B2B) and Business-to-Consumer (B2C). **Essential Job Summary:** The Quality Assurance (QA) Specialist plays a key role within the contact center organization to monitor and assess contact center quality to ensure a valuable customer experience. This role is responsible for supporting a coaching-rich environment focused on ensuring Customer Service Representatives, Escalations Specialists, Sales Support Specialists, and Team Leads perform at a consistently high level. The QA Associate will partner with Team Leads and the Training and Quality Manager to provide key feed targeted coaching and training opportunities and play a vital support role in the customer experience. This role will also aggregate and identify quality and performance trends and ultimately execute QA programs driven by leadership and the organization. **Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.** **Call Center Operations:** · Monitor contact center calls by listening to both live calls and recordings, emails, and chat to ensure the best level of quality is being provided. · Audits contact center calls and other functions, comparing against the established quality criteria to ensure that quality/adherence policies and procedures are being met. · Identifies opportunities for training and coaching staff (Customer Service Representatives (CSR), Escalations Specialists (ES), and Team Lead (TL) through implementing corrections and improvements. · Provides feedback and coaching from a position of support and success of the CSR's, ES's, and TL's; conducts regularly scheduled help sessions · Identifies and recognizes quality and performance trends, communicates to Supervisor, and identifies optimization opportunities. · Demonstrates a comprehensive understanding of the contact center's overall suite of services, operating platform(s), and strategic initiatives. · Provides individual performance feedback to the management team related to CSR's, ES's, and TL's if an improvement issue is identified. · Assess teams performance at the team and individual levels and prepare reports to be shared with contact center operations leadership. · Participate in calibration sessions to ensure all analysts are administering standard best practices and scoring is consistent. · Collaborates on the content of quality assurance scorecard · Other duties and responsibilities as assigned within the professional scope of practice/training/education. **People** · Effective collaborative relationships with peers and other subject matter experts (SME) to seek resolution of issues identified through monthly call monitoring/audits. **Project Management** · Participates in projects associated with elevating the quality of service to both our internal and external customers. · Tracking project plan progress, proactively identifying areas of resistance and outliers to escalate for mitigation, and executing mitigation plans as needed. **Requirements and Qualifications:** · Bachelor's degree or combination of education and experience · Minimum 3 years' experience in Learning & Development or a Quality Assurance capability. · Understanding of contact center quality assurance scoring, calibrations, and coaching. · Demonstrated proficiency in problem assessment, and resolution, and collaborative problem-solving in complex, and interdisciplinary settings. · Strong organizational skills, time management, project management, and the ability to set priorities among multiple competing objectives, tasks, and initiatives are required. · Strong knowledge of customer service processes and techniques. · Desire to be a change agent and ability to be agile and work in ambiguous environments. · Experience developing people, providing feedback or leading a team. · Possesses an affinity for both quality and customer service. · Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response. · Experience working independently and within a team environment. · A self-starter with strong prioritization, organizational and leadership skills. **Additional Information** This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **Salary Range Minimum** USD $26.50/Hr. **Salary Range Maximum** USD $31.25/Yr. **ID** _2024-2868_ **Job Locations** _US-NJ-Teaneck_ **Category** _Customer Service/Support_ **Position Type** _Regular Full-Time_