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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Billerica, MA | $44,636 | $21.46 |
| 2 | Grafton, WI | $38,797 | $18.65 |
| 3 | Jackson, TN | $35,635 | $17.13 |
| 4 | Loyalhanna, PA | $34,469 | $16.57 |
| 5 | Dover, NH | $33,928 | $16.31 |
| 6 | Muskegon, MI | $33,849 | $16.27 |
| 7 | Harrison, AR | $27,650 | $13.29 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $146,509 | $70 | - |
| 2 | Customer Service Director | $141,761 | $68 | - |
| 3 | Customer Service Expert | $101,061 | $49 | - |
| 4 | Customer Service Senior Manager | $92,802 | $45 | - |
| 5 | Customer Service Senior Engineer | $85,241 | $41 | - |
| 6 | Customer Leader | $85,086 | $41 | - |
| 7 | Service Manager | $76,116 | $37 | - |
| 8 | Manager Of Customer Service Department | $75,643 | $36 | - |
| 9 | Customer Support Manager | $74,569 | $36 | - |
| 10 | Customer Service Senior Associate | $70,313 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | AJL Manufacturing | $37,603 | $18 | - |
| 2 | M&M Manufacturing | $37,450 | $18 | - |
| 3 | Bunting Bearings | $37,005 | $18 | - |
| 4 | The Basic Aluminum Castings | $36,943 | $18 | - |
| 5 | G.A. Richards Group | $36,616 | $18 | - |
| 6 | Water Gremlin | $36,561 | $18 | - |
| 7 | TAC Manufacturing | $36,434 | $18 | - |
| 8 | Ryobi | $36,407 | $18 | 3 |
| 9 | FCC Indiana | $36,381 | $17 | - |
| 10 | JL French Automotive Castings, Inc. | $36,371 | $17 | - |
| 11 | Littler Diecast | $36,366 | $17 | - |
| 12 | Madison-Kipp | $36,285 | $17 | 2 |
| 13 | Ahresty Wilmington | $36,247 | $17 | - |
| 14 | Spartan Light Metal Products | $36,213 | $17 | - |
| 15 | Pacific Die Casting | $36,183 | $17 | - |
| 16 | Watry Industries | $36,150 | $17 | - |
| 17 | Walker Die Casting | $36,040 | $17 | - |
| 18 | Port City Group | $35,986 | $17 | - |
| 19 | Empire Die Casting | $35,623 | $17 | - |
| 20 | Production Castings | $34,919 | $17 | - |