Pacific Clinics jobs in Fairfield, CA

is eligible for a hiring incentive of $1500!!! Certain Payout conditions may apply. Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $21.44 - $26.47 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions* *Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Schedule: Shift Sunday- Wednesday 8am -6:30pm. This role offers an alternate work schedule 4 -day 10 hr. shifts. This position is part of a program that has adopted an Alternative Work Schedule (AWS). An AWS is a variation of the standard 5-day/8-hours per day schedule and allows for shifts of no longer than 12 hours per day within a 40-hour workweek without payment of an overtime premium until after the 12th hour in a day or 40 hours worked in a week. About our Program: Mobile Crisis services for Solano County will include the provision of emergency crisis intervention services to Solano County residents - both youth and adults - who are acutely suicidal, homicidal, or gravely disabled. Services include phone crisis screening and triage; in-person crisis evaluation and crisis intervention services; and linkage to an appropriate level of follow-up service including, but not limited to, referring individuals to the crisis stabilization unit (CSU) or a local emergency department (ED).The Mobile Crisis Unit will deliver - in partnership with local law enforcement, the CSU, local EDs, and Solano County Behavioral Health (SCBH) - a coordinated system of crisis services. Works within the vision, mission, and philosophy of the agency. Within a team process, develops a strength-based relationship with client in the context of a mental health or behavioral crisis. Intervenes with individuals presenting with crisis behaviors including but not limited to agitation, aggression, active psychosis, suicidal ideation and/or self-injury. The position requires shift-based work in which individuals are responding to community or Crisis Stabilization Unit based crisis on immediate emergency requests from individuals, community partners, law enforcement or family members/natural supports. The position will require at times joint response with law enforcement officers. Will participate in the crisis assessment and triage including the screening for dangerous situations, weapons, and other high risk environmental factors. Responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature. Responsible for linking to community resources. May search, locate, and engage individuals' or youth's natural supports. May assists with transitioning/transporting individuals or youth to the lowest level of care needed. Works independently in the individuals' or youth's home and in a variety of community and/or treatment settings. May require certification in restraint certification. RESPONSIBILITIES AND DUTIES May support mental health crisis hotline by gathering information, supporting callers and identifying needs related to current crisis situation. May provide phone stabilization and resourcing as needed. Provides crisis assessment and de-escalation of adults or youth who are experiencing an acute mental health or behavioral crisis and may be presenting as a danger to themselves or a danger to others. Participates in information gathering and decision making related to involuntary psychiatric holds as Lanterman Petris Short laws and regulations. Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations. Engages and supports family members and other natural supports in the midst of an acute psychiatric crisis which includes psychoeducation related to de-escalation strategies, steps to secure home environments specifically related to weapons, dangerous items, substances that could put the client at risk of harm to self or others. Facilitates transport of individuals on 5150 holds including providing clinical information to accepting hospitals or CSU/other psychiatric facilities. Remains with client until transport has arrived and client safety enroute to accepting facility. Assists individuals with identifying triggers, unmet needs, psychosocial factors that are contributing to ongoing acute mental health crisis. Utilize strengths-based approach to develop a comprehensive risk management and safety plan to support the client in stabilizing the behaviors that may present as danger to themselves others after the conclusion of service. Provides linkage, referrals and resources in the community based on identified needs which may include but not limited to mental health services, substance use services, housing supports, and additional identified social services. OTHER DUTIES AND RESPONSIBILITIES Driving to adults or youth in crisis in the location identified. Position specific duties and responsibilities may vary depending upon program. Performs other responsibilities, as assigned, to support department/business needs. Participates in crisis intervention, de-escalation training for law enforcement and other community stakeholders. JOB SPECIFIC COMPETENCIES Conflict Resolution Documents clearly and accurately Encouraging customer focus Learning on the fly Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. Bachelors Psychology preferred. One (1) year experience working in the mental health field. Healthcare/Medical - Social worker OTHER SPECIFIC REQUIREMENTS If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually. PREFERRED QUALIFICATIONS 1 year working with children or adults BA/BS in related field preferred HIGHLY DESIRABLE QUALIFICATIONS Interpersonal skills and the ability to write and speak in a grammatically correct manner required. Excellent customer service. Speak, read, and/or write another language is highly desirable. PHYSICAL REQUIREMENTS Must remain physically fit enough to keep children and self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Move quickly/run • Drive a car. --------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Access Representative I DEPARTMENT: Medical REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () have direct reports): YES NO PAY RANGE: $23.77 to $29.05/hr, depending on years of experience SCHEDULE: Monday to Friday, 8am to 5pm About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS * Medical, Dental, Vision Coverage * Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% employer match with employee 4% Contribution 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage * Employer contribution for Health Savings Account JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: High School Diploma or General Education Degree required. * Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. * Special Skills/Training: * Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). * Must certify and remain current in CPR certification. * Strong analytical and problem-solving skills and attention to detail required. * Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.

Dental Assistant DEPARTMENT: Dental REPORTS TO TITLE: Dental Back Office Supervisor DLSE/FLSA STATUS: () have direct reports): No NO PAY RANGE: $26.16 to $31.98/hr, depending on years of experience SCHEDULE: Monday to Friday, 8am to 5pm About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS * Medical, Dental, Vision Coverage * Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% employer match with employee 4% Contribution 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage * Employer contribution for Health Savings Account * Flexible Spending Account (FSA) and Limited FSA Options JOB SUMMARY/OVERVIEW: The Dental Assistant (DA) will provide quality care and services to patients by assisting Dentists and other staff in a variety of patient care, office, and laboratory duties. The DA affects the efficiency and productivity of patient flow through timely, accurate, and professional patient interactions. The DA will assist in all dentistry procedures, take x-rays, clean and sterilize instruments, and prepare tray setups and materials. This position requires the flexibility to travel from site to site if needed. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * High school diploma or general education degree (GED) required. * One-year certificate from college or technical school; or one to three months related experience and/or training; or equivalent combination of education and experience. * Experience/Lived Experience: * Previous Dental Assistant or related experience strongly preferred. * Strong verbal and written communication skills. * Bilingual (English/Spanish) language preferred. * Strong interpersonal and customer service skills required. * Computer skills, knowledge of Microsoft Office is required. * Electronic health record system experience required. * Special Skills/Training: * Current CPR certification required. * Must have proof of completion of a board-approved Radiation Safety, California Dental Practice Act, and 8-hour Infection Control course. * Drivers License Required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Ability to perform all phases of four (4) handed dental assisting duties for preventative, restorative, endodontics, oral surgery, pedodontics, fixed and removable prosthodontics procedures for all ages. 2. Performs all permitted duties of a Dental Assistant as delegated by the dentist and allowed by the Department of Consumer Affairs, Dental Board of California and Regulations - Chapter 3, Article 5, Section 1085. 3. Uses appropriate PPE during sterilization, maintaining clean to dirty flow of sterilization to prevent contamination. 4. Escorts patients to the dental chair and prepares them for dental treatment. Ensuring patient has a great customer service experience. 5. Prepares tray set-up for dental procedures and follows rooming workflows accurately and efficiently. 6. Operates dental radiography equipment to obtain diagnostic oral radiography per provider recommendation if the dental assistant has complied with the requirements of Section 1656. 7. Collects medical and dental histories, introral/extraoral photography and study models as needed. 8. Takes intraoral impressions for all non-prosthodontic appliances. 9. Places and removes rubber dams or other isolation devices under direct supervision. 10. Provides patients with oral hygiene instructions, preventive dental education, and post-op instructions under the dentist's supervision. 11. Supports incoming and outgoing lab cases with well documentation to ensure effective patient flow. 12. Cleans, sterilizes, and disinfects operatory instruments in accordance with department's policy and OSHA guidelines. Transports dirty instruments to the sterilization area for processing in a safe manner. 13. Follows policy and procedures including universal precautions as defined by OSHA's guidelines on Bloodborne Pathogens and Hazardous Materials standards. 14. Supports dental charting and documentation in patient's electronic medical records directed by the dentist. 15. Maintains patient confidentiality in accordance with department policy and HIPPA guidelines. 16. Ensures operatories are adequately stocked. Completes inventory of supplies and notifies supervisor of low inventory. Regularly checks expiration dates of materials. 17. Monitors and operates dental equipment, reporting any issues or troubleshooting as appropriate. 18. Performs daily, weekly, and monthly maintenance on equipment. 19. Independently recognizes and performs duties needing to be completed without being directly assigned. Establishes priorities and organizes work with time to meet them. 20. Follows established Radiation Safety protocols. 21. Observes all health center and department policies governing conduct while at work (i.e., telephone and computer use, electronic messaging, smart watch use, smoking regulations, parking, breaks, and other related policies.) 22. Attends and participates in required meetings, trainings, and educational programs. 23. Supports department's goals. 24. Performs other duties as assigned.

Family Physician DEPARTMENT: Medical REPORTS TO TITLE: Clinic Medical Director PAY RANGE: MD/DO Annual Salary: $247,062.40 to $292,032.00 (Based on a 40 hour work week) FULL TIME EQUIVALENT: 0.8 to 1.0 FTE (32 to 40 hours/week) DLSE/FLSA STATUS: () X_Exempt/Salaried position ____Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. FULL TIME BENEFITS * Sign on Bonus through Partnership Health Plan of California * Internal Forgiveable Loan Program * Medical, Dental, Vision Coverage * Employer coves 90% of employee premium and 50% of dependent premium * CME/CE * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% Employer Match on Employee 4% contribution for 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage JOB SUMMARY/OVERVIEW: The Family Physician is responsible for providing quality primary health care to patients while working closely with other healthcare staff in a team approach This person is a credentialed, licensed physician who is a salaried (exempt) employee who provides primary care medical services. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * MD or DO, licensed in California, with Board Certification. * Must have or obtain current California medication furnishing license * Must have or obtain current DEA License * Current Basic Life Support CPR (or ACLS) certification required * Experience/Lived Experience: * Experience in a community healthcare center preferred. * Trauma-informed de-escalation skills required. * Excellent interpersonal and customer service skills required. * Special Skills/Training: * Strong verbal and written communication skills * Bilingual in threshold language for community preferred. * Must have strong time management skills, ability to prioritize, and work in a fast-paced environment. * Knowledge of Electronic Health Record and associated computer programs * Ability to prioritize and multi-task and have strong time management skills * Ability to collaborate with mutual providers of treatment in mental health and substance use settings as well as work well with the primary care team ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provides the following health care services for patients: assessment/evaluation, diagnosis, treatment/prescribing, planning and education 2. Provides medical services to include acute care, periodic re-evaluations, and management of chronic conditions. May include services in specialized areas (such as obstetrics and HIV/AIDS) as required 3. Reviews and manages patient information including labs, diagnostic images, prescription refills, outside consultation notes, previous medical records, specialist referrals, etc. 4. Prescribes and administers medications and treatment regimens according to assessed medical conditions. Review medication(s) that patient is currently taking, prior to prescribing to prevent adverse reactions 5. Refers patients to specialists and to relevant patient care services as appropriate 6. Prioritizes patient care throughout the day 7. Provides acute triage over the phone or with walk in patients 8. Provides education and information to patients on various diseases, providing handouts as appropriate 9. Performs various in office procedures as directed 10. Documents all appropriate information in electronic health record system 11. Responds to messages and relay information to patients and other external sources as needed 12. Completes various medical related forms as needed 13. Directs and coordinates the patient care activities of nursing and support staff as appropriate 14. May participate in and collaborate with staff/teams on various support-related functions including quality assurance, care team development, system optimization, empanelment, policy and procedure development, etc. 15. Assists in the coordination and integration of all health clinic outreach programs as directed 16. Participates in education of students 17. Responds to afterhours outpatient triage calls on a rotation basis 18. Documents care in the medical record and appropriately complete encounter forms for each patient encounter 19. Maintains hospital privileges, licensure, CPR, and DEA certification, as well as other certifications and licenses as required 20. Shares on-call and hospital rounding responsibilities with other physicians and provide billing information for all off-site encounters 21. Functions as a member of the medical team, including maintaining appropriate communications with other team members and attendance at agency meetings 22. Participates in Quality Improvement activities, peer review, and other administrative functions as assigned 23. Maintains ongoing clinical competence through formal and informal Continuing Medical Education activities 24. Maintains a level of professional and ethical behavior 25. Performs other duties as assigned

Program Description: Works within the vision, mission, and philosophy of the agency. The Cal-AIM Housing Navigator reports to the Cal-AIM Program Manager of Housing and is responsible for ensuring members authorized by the Managed Care Plans are provided with timely and quality housing transitional navigation services, housing deposits, housing tenancy, and sustaining services throughout the county. The Cal-AIM Housing Navigator provides and delivers Community Supports housing services, collaborates with the local Continuum of Care (CoC) homeless services systems, Managed Care Plans (MCPs), and Enhanced Care Management (ECM) providers to provide quality services to members. The Housing Navigator -Cal-AIM Housing must possess experience in the housing and homeless arena, and knowledge of the housing of Urban and Development (HUD) funding and regulations. Requires solid communication and organizational skills, along with the ability to successfully operate in a managed care setting. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $26.57-$30.80/per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions per-contract approved. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. The Cal-AIM Housing Navigator reports to the Cal-AIM Program Manager of Housing and is responsible for ensuring members authorized by the Managed Care Plans are provided with timely and quality housing transitional navigation services, housing deposits, and housing tenancy and sustaining services throughout the county. The Cal-AIM Housing Navigator provides and delivers Community Supports housing services, collaborates with the local Continuum of Care (CoC) homeless services systems, Managed Care Plans (MCPs), and Enhanced Care Management (ECM) providers to provide quality services to members. The Housing Navigator-CalAIM Housing must possess experience in the housing and homeless arena and knowledge of the Housing of Urban and Development (HUD) funding and regulations. Requires solid communication and organizational skills, along with the ability to successfully operate in a managed care setting. RESPONSIBILITIES AND DUTIES Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. Demonstrates a commitment to consumer choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. Assists and supports consumers with identifying, linking to, and appropriately utilizing healthcare resources, including the member's primary care physician as well as specialty care providers, dental care, and vision care, if applicable. Assists and supports members with linking to and utilizing education and employment services. Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. Encourages and supports members' skills and talents. Participates in off-site presentations introducing the program to community partners and potential new consumers. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening, maintaining, respectful eye contact, and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Participates in continuous learning process as it relates to engaging consumers. Completing intakes and assessments to determine clients' housing needs and identify clients requiring completion of HMIS CES Surveys. Meeting with clients on a weekly basis to monitor and evaluate housing progression Assisting clients with developing an individualized housing support plan based upon the housing assessment. Identifying and securing available resources to assist with subsidizing rent and identifying affordable housing options, including but not limited to: Evaluating the rental market. Networking with potential landlords to develop relationships and build housing stock. Assisting with housing applications, including gathering and compiling supporting documents. Assisting with applications for supportive and subsidized housing. Conduct pre-inspections of identified unit to ensure it meets Housing Quality Standards (HQS) Assist clients with requesting security deposit assistance, and set up fees (ie; utility arrearages and deposits). Assistance with obtaining necessary household goods that ensure the access and safety of each individual client (ie; hospital beds, hoyer lifts, HVAC, and pest control services, etc.). Provide landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing. Educate clients on Landlord/Tenants rights. Maintaining documentation of services provided as required by the program contract and Agency standards by completing service notes, documentation in HMIS and Salesforce; and completion of all required documents in accordance with HUD and funding source. Maintain housing charts in accordance with Agency and contractual requirements and guidelines. Conduct health & safety home visits, including unit habitability inspections. Early intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other lease violations. Collaborate and provide linkage to community resources to prevent eviction when clients housing is potentially jeopardized. Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process. OTHER DUTIES AND RESPONSIBILITIES Practices self-care remains aware that others may be contending with stress and treats other with grace. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. 3 years of experience related to case management, housing supportive services, and working with the homeless population is highly desirable. Knowledge of housing rights pertaining to homelessness, and low- and moderate-income housing is highly desirable. OTHER SPECIFIC REQUIREMENTS Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). Must know or quickly acquire extensive knowledge of local community resources. HIGHLY DESIRABLE QUALIFICATIONS Knowledge of Coordinated Entry Systems (CES), local Continuum of Care system, local housing authorities, and ability to create partnerships with local landlords, realtors, property management companies as an effort to build housing stock. Have training in Motivational Interviewing, Trauma Informed Care, Harm Reduction, and other related trainings. Demonstrate ability to work effectively and professionally with diverse communities. Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs. Work just as well independently as they do on a team. Exercise mature judgement, and are highly motivated, self-starting, and proactive. Are excellent at communicating, whether in writing or verbally. Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment. ------------------------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $68,640 to $84,419 annually. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. About Program: This EHRS Trainer position will primarily focus on work within our Salesforce Nonprofit Cloud (NPC) system. Pacific Clinics uses Salesforce NPC as a flexible, low-code platform to streamline client engagement and service coordination across programs and functions such as Enhanced Care Management referral tracking, Crisis dispatch call centers, Drop-In Center service logging, and Touch-and-Refer outreach efforts. Leveraging Salesforce's configurable workflows, forms, and reporting-rather than heavy custom programming-staff can easily capture referrals, document interactions, and share updates across teams, ensuring that clients are connected quickly to the right services while maintaining a clear, centralized record of care activity. The platform also integrates with the agency's Electronic Health Record, enabling data sharing and continuity of care so providers have timely access to relevant client information, reducing duplication and improving service outcomes. Job Summary: Schedule: Monday through Friday from 9am to 5pm. The EHRS Trainer is responsible for delivering high-quality, user-friendly training to clinical and administrative staff on the effective use of the Electronic Health Record System (EHRS). This role ensures that all users are equipped with the knowledge and skills to navigate the system accurately, document in compliance with policy, and support high-quality care delivery. Working closely with the Health Information Management (HIM), IT, and Clinical Operations teams, the trainer provides both onboarding and ongoing training, supports system updates, and assists with documentation improvement efforts. The role plays a critical part in optimizing user adoption, maintaining compliance with documentation standards, and enhancing clinical workflows across the organization. Responsibilities and Duties * Delivers individual and group EHRS training sessions for new hires and existing staff * Develops training materials, quick-reference guides, and tutorials tailored to role-specific workflows * Collaborates with clinical and administrative teams to ensure training content reflects current processes and compliance standards * Supports rollout of new EHRS features, upgrades, or documentation changes through targeted trainings and communications * Provides hands-on support and follow-up coaching to reinforce system use and resolve user issues * Participates in system testing and feedback loops to improve EHRS usability and training effectiveness * Tracks training attendance, completion, and user feedback to inform improvements * Assists in developing documentation audits or tip sheets for common errors and quality issues * Maintains up-to-date knowledge of regulatory documentation requirements and system functionality * Supports change management efforts related to digital documentation and workflow modernization Job Specific Competencies * Demonstrates working knowledge of EHRS platforms and clinical documentation standards * Applies adult learning principles in delivering effective, engaging trainings * Communicates clearly with technical and non-technical users * Tailors training to the learner's role and skill level * Maintains patience, professionalism, and responsiveness in user support * Collaborates across teams to ensure consistent and aligned training practices * Balances attention to detail with big-picture workflow understanding * Learns new systems and features quickly and integrates them into training * Adapts training content and format based on user feedback and system changes * Promotes a culture of learning, compliance, and service excellence Qualifications * Bachelors degree (BA/BS) in healthcare administration, education, health information management, or a related field and (4) four or more years of relevant experience required; or equivalent combination of education and experience to include: * Minimum of (4) four years of experience training or supporting users of an electronic health record system * Experience developing training materials and delivering content to clinical and administrative staff * Familiarity with documentation requirements and regulatory standards (e.g., HIPAA, Medi-Cal, CMS) * Strong written, verbal, and interpersonal communication skills * Proficiency with virtual training platforms and learning management systems (LMS) * Experience with SmartCare, EPIC, Cerner, or similar EHRS strongly preferred * Ability to travel to multiple sites if required for in-person training sessions. * Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. Physical Requirements While performing the duties of this job, the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Level of Contact With Children Will not have unsupervised contact with children. Requires full background check and TB exam. Training Needs to successfully complete all required agency training indicated for this position. This is to acknowledge that I (Print Name of Employee) have received a copy of this . I have the obligation to read and understand the information contained herein. If I have any questions about the content of the job description, I can contact my Supervisor/Manager. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-LM1

About our Program: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer * The initial compensation for this position ranges from $68,640.00 -$84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Under direction of the Program Manager- CalAIM, hires, develops, trains, manages, and retains program staff and team(s) to ensure customer satisfaction and culturally competent service delivery consistent with managed care requirements. Functions as the liaison between team, agency, and community partners. Ensures provision of high-quality service by program staff through administrative supervision and monitoring of program KPIs. RESPONSIBILITIES AND DUTIES Clinical Care Management * Works with Program Manager to ensures effective quality managed care services delivery for assigned health plan members. * Ensures and monitors satisfaction and defined outcome achievement for health plan members. * Collaborate with licensed staff to provide effective crisis and risk prevention and management. * Provides 24/7 availability as needed. Culturally responsive to internal and external customers and ensures customer voice. * Provides direct services to health plan members, as support to the direct service staff, to ensure smooth delivery of service. * Responsible for managing referrals (e.g., electronic, telephonic, manual) and assigning accordingly * May be responsible for case load. * Ensures customer voice and is culturally responsive to internal and external customers. * Consults with clinical and medical staff about treatment plans, youth and family issues, progress and needs. Program & Fiscal Management * Oversees and supports the assessment process and implementation of treatment plans consistent with managed care requirements. * Manages day-to-day provision of services of team members (e.g., System Navigators). * Work with Program Manager to ensures staff engage health plan members for enrollment and other revenue related activities meet or exceed revenue forecasts to ensure viable programming. * Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards. * Oversee clinical documentation meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement. * Effectively manage individual and program utilization rates * Responsible for managing team operation metrics at appropriate frequency to effectively manage the program, staffing pattern, and clinical needs * Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirements. Personnel Management * Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates. * Leads and manages change. * Proactively identifies potential conflicts and facilitate resolution. External Liaison * Work with Program Manager to ensure effective coordination of services for health plan members with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. * Provides outreach to the community regarding managed care and behavioral health. Quality Assurance and Improvement * Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE A combination of education and experience equivalent to a: * Bachelor of Arts or Science (B.A./B.S.) or associate degree in related field and 3 additional years of experience in addition to minimum experience requirement. * Bachelors in behavioral science, public health, nursing, preferred. * Minimum of three (3) years of experience in primary care, public health, social or mental health services delivery. * Knowledge of whole-person or integrated care preferred. * -------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-JM2

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $21.00- $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions* *Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission and philosophy of the agency to provide support and coaching on specific skill sets for caregivers as well as to provide a parent perspective in a variety of settings. Supports the development of a shared understanding between individuals and groups based on the twelve principles of the agency service philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and assist with problem solving. Supports the implementation of family friendly practices by providing a parent's perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families. Participates in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with youth and adults. RESPONSIBILITIES AND DUTIES Utilizes personal and professional life experience to provide peer support to parents and caregivers served by the program as appropriate. Provides parents and caregivers with information about the agency and the process and procedures, including the Family Partner I role to assist them. Participates in providing a variety of support services for parents/care givers (e.g.; family events, family activities, recognition events). Coaches families to make decisions and develop plans based on their needs, and to use their voice to direct treatment. Collaborates and participates in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice and choice within process and to support the parent/caregiver's connection to the CFT members, as necessary. Identifies community connections for internal teams. Serves as consultant and supports shared understanding to ensure that family and providers understand each other's perspective and information. Provides non-judgmental, culturally informed support to parents and caregivers. Explores, identifies, and works to (re)establish natural support system as needed; identifies and links family with community connections and resources. Models and coaches effective coping techniques for parents and caregivers. Provides a caregiver's perspective in agency service support structures. Assists with the design and implementation of internal and external trainings about the parent perspective. Utilizes conflict resolution skills. Participates in continuous learning process as it relates to engaging youth and families. Maintains and manages schedule effectively in order to manage the needs of multiple families, meetings, external and internal customers. Produces and maintains accurate and timely documentation within agency standards. Holds staff accountable to service delivery principles related to the family voice, choice, access, pace and process, through sharing personal experience, engaging in team meetings and consultations with staff internally and externally. Participates in service improvement and development efforts. Participates in program and system meetings. Performs other responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Contributes to team performance Encouraging customer focus Personal disclosure Self-knowledge Standing alone QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High School diploma or GED required. Be able to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services. This ability is typically acquired as the primary caregiver of a child with complex needs. 3 years as a parent or caregiver of a special needs child. OTHER SPECIFIC REQUIREMENTS Therapeutic crisis intervention and Agency training. PREFERRED QUALIFICATIONS Some college education is preferred. HIGHLY DESIRABLE QUALIFICATIONS Speak, read, and/or write another language. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. 

Behavioral Health Case Manager - Enhanced Care Management (ECM) DEPARTMENT: ECM REPORTS TO TITLE: BH Manager, Enhanced Care Management (ECM) or BH Manager, Adult SUD Programs PAY: $29.11 to $35.58/hr, depending on years of case manager experience HOURS: Monday to Friday, 8am to 5pm DLSE/FLSA STATUS: () ____Exempt/Salaried position Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO EMPLOYEE NAME: JOB SUMMARY/OVERVIEW: Enhanced Care Management (ECM) is a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of eligible members with complex medical and social needs. ECM uses a comprehensive care management model that is community based, interdisciplinary, high touch and person centered. The Behavioral Health Case Manager ECM: provides case management and coordination of services to target populations. The case manager is a part of a collaborative team working to provide stability and resources to individuals living with a variety of complex physical and mental health circumstances. The case manager facilitates communication between the patient and their care team across departments and outside agencies. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * High school graduate or equivalent required. * Bachelor's degree in related field preferred. * Bachelors in social work or another related field preferred. * Experience/Lived Experience: * Experience providing direct services to patients as a case manager or other member of the health care team preferred. * Experience working in a social service, health related organization or medical office/clinic. * Experience working with co-occurring disorders preferred. * Special Skills/Training: * Strong interpersonal and customer service skills required; ability to manage difficult and emotional patient situations. * Ability to adapt to change; approach challenges with an innovative and proactive attitude; and investigate resources. * Strong collaborative skills: ability to engage members of the care team, other disciplines, leadership, and external community partners effectively and appropriately. * Must have initiative, strong analytical and problem-solving skills. * Strong verbal and written communication skills required. * Bilingual (English/Spanish) preferred. * BLS Certification Required. * Drivers License Required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide care coordination to clients with multiple medical needs and/or those determined to be at high risk for complication 2. Provides consistent encouragement, hope, and non-judgmental support to patients with various challenging circumstances. 3. Motivates ECM Members to be active and engaged participants in their health and overall wellbeing. 4. Maintains a caseload of approximately 35-40 ECM Members 5. Maintains updated ECM Member status and uploads Releases of Information, and Care Plans onto Point Click Care. 6. Develops a care plan and works with the ECM Member to formulate and execute realistic, time specific and measurable goals. 7. Comply with all Enhanced Care Management operating procedures and reporting requirements. 8. Assists ECM Members in utilizing community services, including scheduling appointments with social services agencies, and assisting with completion of applications for programs for which they may be eligible. 9. Identifies and addresses social determinants of health. Develops relationships with local community organizations to implement interventions that address social determinants of health 10. Experience working successfully with issues of substance use, mental health, criminal background, and other potential barriers to economic self-sufficiency. 11. Accompanies ECM Members to medical and other service-related appointments when necessary. 12. Maintain clerical duties: medical record documentation, patient tracking forms and data collection. 13. Work with all members of the care team and other departmental staff to expedite proactive solutions to issues, serving as primary patient contact for issues concerning care access and service. 14. Participates in staff meetings. Assists with coordination of care offering input on patient progress. 15. Collaborates with ECM team and CommuniCare+OLE staff including nursing, medical, dental, behavioral health, and care coordination to ensure the full spectrum of ECM services and benefits are implemented 16. Performs other duties as assigned.

About our Program: Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations (e.g., school sites, community, and via telehealth). SBIT services are delivered within a Multi-Tiered Systems of Support (MTSS), with a focus on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, various evidence-based practices to support Community School efforts. Experience must be providing direct pre-clinical behavioral health services to children and youth through age 25 in school-linked / school-based organizations, non-profits, community organizations, and/or health centers/clinics within the last six years Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinic's School-Based Intervention Team (SBIT) serves children, adolescents, families, adults, and educators across California. We offer a wide range of tiered mental and behavioral health services, focusing on partnering with local county offices of education and school districts. Compensation We Offer * The initial compensation for this position ranges from $24.10 - $29.46 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions. Spanish, Dari, Farsi/Persian, and Ukrainian. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY The Associate Educational Clinical Coordinator is responsible for providing 1:1 service, groups, consultation, and coaching that support educators, students, and families within an educational setting. This position works independently, primarily on school site's along with services provided in homes and a variety of community settings. This position works directly with children and adults. Responsibilities and Duties Clinical * Under supervision of the Educational Clinical Coordinator, provides behavior consultation to teachers, school staff, and caregivers that focuses on MTSS, Positive Behavior Intervention Supports, antecedent strategies, function-based approach to interventions, and a hand off approach to de-escalation along with direct individual and or group services for skill building. * Mentor, coach, and support behavioral staff providing direct services to customers. * Integrate feedback from supervisors to deliver effective quality clinical services that meet fidelity measures of implementation. * Record data for students as applicable and IEP goals utilizing electronic data collection systems to support customer outcomes and ensure staff treatment fidelity. * Model, coach, reinforce, and implement positive behavioral interventions and skill development plans with students, caregivers, educators, and support network. * Assist supervisors with plan development (e.g., report development, progress summary, intakes, BIP development) and assessment tasks. * Assist teams with developing program materials (e.g., visual schedules, social stories, behavior guides, etc.) to develop individualized, strength-based strategies and interventions that will result in positive behavior change. * Actively participate in supervision, team meetings, in-service, student progress meetings, and other key meetings as assigned. * Proactively identify potential conflicts; clearly communicate with supervisor on customer-related services (e.g., barriers to implementation, lack of caregiver/educator participation, etc.) within 24 hours. * Ensure effective coordination of services for students, caregivers, and educators with other providers, both internal and external, by facilitating the development of nurturing relationships, supporting quality environments, and collaboratively problem-solving barriers. Administrative * Under supervision of the Educational Clinical Coordinator, timely and effectively meets agency and program timelines for clinical documentation, compliance trainings, assigned project deadlines, submission of timecards, and respond to phone calls, emails, texts, and chats. * Creates and follows weekly schedule for assigned sites/caseload. * Deliver services on flexible schedule based on customer need. * Proactively communicate schedule changes, including part-time hours, vacation, or sick time. * Engage in solution-focused communication and help maintain a positive work environment. * Implement strong organizational skills to support customer outcomes and manage daily tasks. * Stand-by or quick response to crisis. Other duties and responsibilities * Utilize interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required. * Practice self-care, remain aware that others may be contending with stress, and treat other with grace. * Drive to community and home locations with customers and their families or other key settings. * Position specific duties and responsibilities may vary depending upon program. * Performs other related responsibilities, as assigned, to support specific program needs. Job-specific competencies Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include, but are not limited to, certifications, licensure, and maintaining a clear criminal record. Minimum Education and/or experience * Bachelor's degree in special education, Psychology, Social Work, Behavior Analysis, or related field required. * Minimum of two (2) years of experience providing behavior management and/or case management services (e.g., Education, Psychology, Social Work, ABA, Child Development) to children from various populations (i.e., Neurotypical, ASD, ID, mental health diagnoses, behavior health challenges) and their families. Preferred qualifications * Experience providing case management and clinical coordination of behavior management services. * Experience working in educational settings. * Bilingual in Spanish. * Experience must be providing direct pre-clinical behavioral health services to children and youth through age 25 in school-linked / school-based organizations, non-profits, community organizations, and/or health centers/clinics within the last six years. Equal Opportunity Employer__________________________________________________________________________________________________________________________________________________ We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-JM2

Behavioral Health Clinician - Perinatal DEPARTMENT: Behavioral Health REPORTS TO TITLE: BH Manager- Perinatal Mental Health and SUD DLSE/FLSA STATUS: () have direct reports): YES X NO LOCATION: West Sacramento, CA SCHEDULE: Full Time: Monday- Friday (8am-5pm) PAY RANGE: * ASW/APCC/AMFT: $75,245.40 to $79,019.20 annually * LCSW/LPCC/LMFT: $88,088 to $107,660.80 annually About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS * Medical, Dental, Vision Coverage * Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% employer match with employee 4% Contribution 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage * Employer contribution for Health Savings Account * Flexible Spending Account (FSA) and Limited FSA Options JOB SUMMARY/OVERVIEW: The Behavioral Health Clinician -Perinatal provides assessment, individual, group and family therapy to Perinatal clients and their families in an Intensive Outpatient Treatment setting and in the community for clients who are pregnant, parenting and/or post-partum. The role is full-time, 40 hr/week, which may include evening hours; includes CommuniCare+OLE clinic sites and outreach locations throughout Yolo County (Woodland, West Sacramento). CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: ASW/AMFT/APCC required * Experience/Lived Experience: A minimum of two years of experience working in behavioral health field, with SUD's is preferred. * Special Skills/Training: * Bilingual Spanish/English preferred. * Must provide proof of current driver's license and auto insurance. * BLS Certification Required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Conducts comprehensive intake assessments and client planning sessions for adult clients and their families. 2. Provides individual, group and family therapy using established evidence based practices. 3. Completes all client information and documentation in a timely manner according to legal, ethical, funding and agency guidelines. 4. Works with clients to establish long- and short-term goals. Counselor is responsible for detecting emotional, psychological, and physical danger signals. Counselor is non-judgmental and offers feedback and support to client 5. Provides care coordination, including linkage and referral, crisis intervention, rehabilitation, safety planning and collateral services for adults. 6. Provides information to clients including treatment alternatives and referral service. 7. Responsible for remaining within the ethical standards established in the field, including those of confidentiality. 8. Responsible for explaining and enforcing all rules and regulations associated with clinic treatment policy. Compile and report data as required. 9. Collaborate with Probation staff, CWS and other agencies to coordinate care for clients as directed by supervisor. 10. Attend clinical supervision and weekly staff meetings, as necessary. 11. Attend training/conferences as arranged 12. Responsible for maintaining the standards as listed in the CommuniCare+OLE Personnel Policies and Procedures Manual, and any other standards which may apply to this position. 13. Performs other duties as assigned.

Dental Assistant DEPARTMENT: Dental REPORTS TO TITLE: Dental Back Office Supervisor DLSE/FLSA STATUS: () have direct reports): No NO PAY RANGE: $26.16 to $31.98/hr, depending on years of experience SCHEDULE: Monday to Friday, 8am to 5pm About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS * Medical, Dental, Vision Coverage * Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% employer match with employee 4% Contribution 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage * Employer contribution for Health Savings Account * Flexible Spending Account (FSA) and Limited FSA Options JOB SUMMARY/OVERVIEW: The Dental Assistant (DA) will provide quality care and services to patients by assisting Dentists and other staff in a variety of patient care, office, and laboratory duties. The DA affects the efficiency and productivity of patient flow through timely, accurate, and professional patient interactions. The DA will assist in all dentistry procedures, take x-rays, clean and sterilize instruments, and prepare tray setups and materials. This position requires the flexibility to travel from site to site if needed. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * High school diploma or general education degree (GED) required. * One-year certificate from college or technical school; or one to three months related experience and/or training; or equivalent combination of education and experience. * Experience/Lived Experience: * Previous Dental Assistant or related experience strongly preferred. * Strong verbal and written communication skills. * Bilingual (English/Spanish) language preferred. * Strong interpersonal and customer service skills required. * Computer skills, knowledge of Microsoft Office is required. * Electronic health record system experience required. * Special Skills/Training: * Current CPR certification required. * Must have proof of completion of a board-approved Radiation Safety, California Dental Practice Act, and 8-hour Infection Control course. * Drivers License Required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Ability to perform all phases of four (4) handed dental assisting duties for preventative, restorative, endodontics, oral surgery, pedodontics, fixed and removable prosthodontics procedures for all ages. 2. Performs all permitted duties of a Dental Assistant as delegated by the dentist and allowed by the Department of Consumer Affairs, Dental Board of California and Regulations - Chapter 3, Article 5, Section 1085. 3. Uses appropriate PPE during sterilization, maintaining clean to dirty flow of sterilization to prevent contamination. 4. Escorts patients to the dental chair and prepares them for dental treatment. Ensuring patient has a great customer service experience. 5. Prepares tray set-up for dental procedures and follows rooming workflows accurately and efficiently. 6. Operates dental radiography equipment to obtain diagnostic oral radiography per provider recommendation if the dental assistant has complied with the requirements of Section 1656. 7. Collects medical and dental histories, introral/extraoral photography and study models as needed. 8. Takes intraoral impressions for all non-prosthodontic appliances. 9. Places and removes rubber dams or other isolation devices under direct supervision. 10. Provides patients with oral hygiene instructions, preventive dental education, and post-op instructions under the dentist's supervision. 11. Supports incoming and outgoing lab cases with well documentation to ensure effective patient flow. 12. Cleans, sterilizes, and disinfects operatory instruments in accordance with department's policy and OSHA guidelines. Transports dirty instruments to the sterilization area for processing in a safe manner. 13. Follows policy and procedures including universal precautions as defined by OSHA's guidelines on Bloodborne Pathogens and Hazardous Materials standards. 14. Supports dental charting and documentation in patient's electronic medical records directed by the dentist. 15. Maintains patient confidentiality in accordance with department policy and HIPPA guidelines. 16. Ensures operatories are adequately stocked. Completes inventory of supplies and notifies supervisor of low inventory. Regularly checks expiration dates of materials. 17. Monitors and operates dental equipment, reporting any issues or troubleshooting as appropriate. 18. Performs daily, weekly, and monthly maintenance on equipment. 19. Independently recognizes and performs duties needing to be completed without being directly assigned. Establishes priorities and organizes work with time to meet them. 20. Follows established Radiation Safety protocols. 21. Observes all health center and department policies governing conduct while at work (i.e., telephone and computer use, electronic messaging, smart watch use, smoking regulations, parking, breaks, and other related policies.) 22. Attends and participates in required meetings, trainings, and educational programs. 23. Supports department's goals. 24. Performs other duties as assigned.

Access Representative, Behavioral Health DEPARTMENT: Behavioral Health REPORTS TO TITLE: Access Supervisor, Behavioral Health DLSE/FLSA STATUS: () have direct reports): YES NO LOCATION: This position will work at both our W. Sacramento and our Woodland clinics (rotating) SCHEDULE: Full Time; Monday- Friday (8am-5pm) PAY RANGE: $23.77 to $29.05 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS * Medical, Dental, Vision Coverage * Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% employer match with employee 4% Contribution 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage * Employer contribution for Health Savings Account * Flexible Spending Account (FSA) and Limited FSA Options JOB SUMMARY/OVERVIEW: The Access Representative, Behavioral Health works under the direction of the Access Supervisor with a team of program staff members to perform a variety of administrative tasks and assist clients within various Behavioral Health and Substance Abuse Treatment Programs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: High school diploma or GED required. * Experience/Lived Experience: Administrative and customer service experience in a medical office, hospital or clinic preferred * Special Skills/Training: * Bilingual English/Spanish preferred * BLS Certification Required * Valid Drivers License required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide excellent customer service, answer phones and provide information. 2. Assist with scheduling appointments and performing reminder calls. 3. Maintain, file, and scan documents including making copies and assisting clients in completing forms. 4. Verify insurance eligibility and assist clients with how to obtain information about their benefits. Collect payment for services when appropriate. 5. Maintain client data tracking spreadsheets in internal and external databases. 6. Complete client registration details with consistent accuracy and attention to detail. 7. Maintain a clean and organized lobby. Update bulletins including pamphlets displays and brochures. 8. Assist with specimen handling for point-of care urine drug tests including processing and interpreting results. 9. Maintain an environment of confidentiality. 10. Receive and process referrals for various behavioral health programs. 11. Some travel may be required. 12. Performs other duties as assigned.

Family Physician DEPARTMENT: Medical REPORTS TO TITLE: Clinic Medical Director PAY RANGE: MD/DO Annual Salary: $247,062.40 to $292,032.00 (Based on a 40 hour work week) FULL TIME EQUIVALENT: 0.8 to 1.0 FTE (32 to 40 hours/week) DLSE/FLSA STATUS: () X_Exempt/Salaried position ____Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. FULL TIME BENEFITS * Sign on Bonus through Partnership Health Plan of California * Internal Forgiveable Loan Program * Medical, Dental, Vision Coverage * Employer coves 90% of employee premium and 50% of dependent premium * CME/CE * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% Employer Match on Employee 4% contribution for 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage JOB SUMMARY/OVERVIEW: The Family Physician is responsible for providing quality primary health care to patients while working closely with other healthcare staff in a team approach This person is a credentialed, licensed physician who is a salaried (exempt) employee who provides primary care medical services. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * MD or DO, licensed in California, with Board Certification. * Must have or obtain current California medication furnishing license * Must have or obtain current DEA License * Current Basic Life Support CPR (or ACLS) certification required * Experience/Lived Experience: * Experience in a community healthcare center preferred. * Trauma-informed de-escalation skills required. * Excellent interpersonal and customer service skills required. * Special Skills/Training: * Strong verbal and written communication skills * Bilingual in threshold language for community preferred. * Must have strong time management skills, ability to prioritize, and work in a fast-paced environment. * Knowledge of Electronic Health Record and associated computer programs * Ability to prioritize and multi-task and have strong time management skills * Ability to collaborate with mutual providers of treatment in mental health and substance use settings as well as work well with the primary care team ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provides the following health care services for patients: assessment/evaluation, diagnosis, treatment/prescribing, planning and education 2. Provides medical services to include acute care, periodic re-evaluations, and management of chronic conditions. May include services in specialized areas (such as obstetrics and HIV/AIDS) as required 3. Reviews and manages patient information including labs, diagnostic images, prescription refills, outside consultation notes, previous medical records, specialist referrals, etc. 4. Prescribes and administers medications and treatment regimens according to assessed medical conditions. Review medication(s) that patient is currently taking, prior to prescribing to prevent adverse reactions 5. Refers patients to specialists and to relevant patient care services as appropriate 6. Prioritizes patient care throughout the day 7. Provides acute triage over the phone or with walk in patients 8. Provides education and information to patients on various diseases, providing handouts as appropriate 9. Performs various in office procedures as directed 10. Documents all appropriate information in electronic health record system 11. Responds to messages and relay information to patients and other external sources as needed 12. Completes various medical related forms as needed 13. Directs and coordinates the patient care activities of nursing and support staff as appropriate 14. May participate in and collaborate with staff/teams on various support-related functions including quality assurance, care team development, system optimization, empanelment, policy and procedure development, etc. 15. Assists in the coordination and integration of all health clinic outreach programs as directed 16. Participates in education of students 17. Responds to afterhours outpatient triage calls on a rotation basis 18. Documents care in the medical record and appropriately complete encounter forms for each patient encounter 19. Maintains hospital privileges, licensure, CPR, and DEA certification, as well as other certifications and licenses as required 20. Shares on-call and hospital rounding responsibilities with other physicians and provide billing information for all off-site encounters 21. Functions as a member of the medical team, including maintaining appropriate communications with other team members and attendance at agency meetings 22. Participates in Quality Improvement activities, peer review, and other administrative functions as assigned 23. Maintains ongoing clinical competence through formal and informal Continuing Medical Education activities 24. Maintains a level of professional and ethical behavior 25. Performs other duties as assigned

Hiring incentive of $3,500.00! Certain payout conditions may apply. Shift: Sunday through Wednesday 8pm to 6:30am Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $77,142.00 - $94,867.00 per year. Hiring incentive of $3,500.00 Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* 7.5% Bilingual Differential for qualified positions* must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Schedule: Wednesday - Saturday, 8pm - 6:30am. 40 hours a week, 10 hour shifts. Mobile Crisis services for Solano County will include the provision of emergency crisis intervention services to Solano County residents - both youth and adults - who are acutely suicidal, homicidal, or gravely disabled. Services include phone crisis screening and triage; in-person crisis evaluation and crisis intervention services; and linkage to an appropriate level of follow-up service including, but not limited to, referring individuals to the crisis stabilization unit (CSU) or a local emergency department (ED).The Mobile Crisis Unit will deliver - in partnership with local law enforcement, the CSU, local EDs, and Solano County Behavioral Health (SCBH) - a coordinated system of crisis services. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. With limited supervision, provides comprehensive assessments, treatment planning, risk assessment, clinical interventions, case management, and coordination of therapeutic activities in the community. Ensures that documentation and maintenance of clinical records is completed per appropriate standards and regulations. Provides facilitation and support to enhance the efforts of youth and their families/caregivers in the design and implementation of evidence-based treatment. This position works directly with children and adults. CRISIS SPECIFIC JOB SUMMARY Works within the vision, mission, and philosophy of the agency, and with limited supervision, provides comprehensive safety risk assessments, clinical interventions for crisis de-escalation, safety planning, hospitalization facilitation, case management, and coordination of therapeutic activities in the community. This position may work jointly with police officers and community supports in de-escalation and ensuring safety. Ensures that documentation and maintenance of clinical records is completed per appropriate standards and regulations. Provides facilitation and support to enhance the efforts of youth, adults and their families/caregivers in the design and implementation of evidence-based treatment. This position works directly with high at-risk individuals in person who are presenting as a danger to themselves, danger to others, or gravely disabled. This position supports community callers as part of a 24/7 program to also offer phone consultation, coaching, de-escalation, and resources. RESPONSIBILITIES AND DUTIES Completes assessments and evaluations that are culturally relevant and appropriate to youth, adults and family strengths and needs, including identification of target behaviors and the function of those target behaviors. Independently develops effective treatment plans with clear and measurable intervention strategies, which are tailored to individual and family strengths, needs and cultural preferences. Provides clinical leadership regarding individual and family system observations and relays behavioral data to team in ways that demonstrate strengths based, solution focused values throughout all phases of service, i.e. engagement, stabilization, planning, intervention and transition. Records and collects clinical information in ways that promote and reflect individual and family input while maintaining accountability to risks and threats associated with presenting problems. Independently coordinates the integration of comprehensive Functional Behavior Analysis and plans into overall individual and family service plans with individuals, family members, referral sources, collateral contacts, community resources and other agencies and support persons involved with a clients plan for stabilization and wellness. Facilitates the development and refinement of effective behavior and risk specific reactive and proactive safety plans. Monitors effectiveness and efficiency of interventions with individuals and families. Demonstrates proficient skills and abilities regarding conflict management and mediation of teams. Meets revenue and productivity standards. Ensures that effective personal organizational systems for paperwork/ information management are developed and maintained to support timelines and priorities Performs other related responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Documents Clearly and Accurately Encourages Customer Focus Individual Family Group Therapy Leads Team Performance Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Minimum Education and/or Experience Master of Arts (M.A.) degree in Social Work, Marriage Family Counselor, Clinical Psychology, or a closely related field. One (1) year of supervised clinical experience with children or adults Registered with the BBS or BOP required. Licensed according to California state law (Welfare and Institutions Code section 5600.2) or become licensed within the designated time frame. Preferred Qualifications Two (2) to three (3) years of clinical experience with adults or children. Training in domestic violence, physical/sexual child abuse, trauma with the competency to maintain current knowledge related to state, county, and local law. Experience, knowledge, skills, and abilities with culturally diverse populations. Bilingual communication skills in another language. OTHER SPECIFIC REQUIREMENTS If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually. PHYSICAL REQUIREMENTS Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to: Move quickly/run Drive a car. If employed at a Crisis Stabilization Unit, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus." Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Program Description: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Program Type: Case Management and Care Coordination Scheduled Hours per Day: Mon-Fri 8:30 am -5 pm Hybrid- Community-Based 5-7.5% Bilingual Differential for qualified positions (Spanish) Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $26.57-$32.68 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 5-7.5% Bilingual Differential for qualified positions (Spanish) Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Exhibit behaviors consistent with the Service Principles. Demonstrates and develops supportive/coaching relationship with patients and their caregivers to help them navigate the system to support their well-being. This includes providing assistance (e.g., attending appointments, providing community linkages) and supporting education related to physical health, behavioral health, and social determinants of health. Supports whole-person care principles. RESPONSIBILITIES AND DUTIES Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. In coordination with a multidisciplinary team, assist consumers in selecting services and/or programs that will be useful in achieving their recovery and/or treatment goals. Demonstrates a commitment to consumer choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care, if applicable. Assists and supports members with establishing benefits such as Supplemental Security Income (SSI), Medi-Cal and other benefits for which they are eligible. Assists and supports members with identifying their housing needs and/or resources in the community to meet these needs. Assists and supports members with linking to and participating in substance abuse services both on-site, if available, as well as in the community. Assists and supports members with linking to and utilizing education and employment services. Assists consumers in learning social skills and independent living skills that facilitate community. Integration including budgeting, transportation and grooming and hygiene. Supports consumer's integration into the community through social and recreational activities. Develop and facilitate peer support and self-help groups as appropriate to recovery/treatment goals. Helps consumers and family members identify, understand and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. Supports the vocational choices consumers make and assist them in overcoming barriers to employment. Encourages and supports members' skills and talents. Maintains billable services consistent with program needs and funding source expectations, through documentation and other required paperwork. Participates in off-site presentations introducing the program to community partners and potential new consumers. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Use their voice to direct treatment. Participates in continuous learning process as it relates to engaging consumers. Required to meet applicable productivity and documentation requirements. Assists with the design and implementation of internal and external trainings about the caregiver/support system. Holds staff accountable to service delivery principles related to the consumer/family voice, choice, access, pace and process, through sharing personal experience, engaging in team meetings and consultations with staff internally and externally. Models and coaches effective coping techniques for consumers, caregivers/support system. OTHER JOB AND RESPONSIBILITIES Practices self-care remains aware that others may be contending with stress and treats other with grace. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. Completion of Mental Health Worker Training Course is highly desirable. Position is reserved for an individual who has lived or knows someone with lived experience with mental illness or the mental health system. HIGHLY DESIRABLE QUALIFICATIONS Self-identified as a person with lived (or family) experience with mental illness and the mental health system. Ability to identify recovery principles and explain their recovery process. OTHER SPECIFIC REQUIREMENTS Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). National Provider Identifier (NPI) registered as a Mental Health Worker Must know or quickly acquire extensive knowledge of local community resources. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Behavioral Health Case Manager - Enhanced Care Management (ECM) DEPARTMENT: ECM REPORTS TO TITLE: BH Manager, Enhanced Care Management (ECM) \ DLSE/FLSA STATUS: () have direct reports): YES NO LOCATION: West Sacramento, CA SCHEDULE: Full Time 40 hrs./week; Monday- Friday (8am-5pm) PAY RANGE: $29.21 to $35.70 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS * Medical, Dental, Vision Coverage * Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% employer match with employee 4% Contribution 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage * Employer contribution for Health Savings Account * Flexible Spending Account (FSA) and Limited FSA Options JOB SUMMARY/OVERVIEW: Enhanced Care Management (ECM) is a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of eligible members with complex medical and social needs. ECM uses a comprehensive care management model that is community based, interdisciplinary, high touch and person centered. The Behavioral Health Case Manager ECM: provides case management and coordination of services to target populations. The case manager is a part of a collaborative team working to provide stability and resources to individuals living with a variety of complex physical and mental health circumstances. The case manager facilitates communication between the patient and their care team across departments and outside agencies. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * High school graduate or equivalent required. * Bachelor's degree in related field preferred. * Bachelors in social work or another related field preferred. * Experience/Lived Experience: * Experience providing direct services to patients as a case manager or other member of the health care team preferred. * Experience working in a social service, health related organization or medical office/clinic. * Experience working with co-occurring disorders preferred. * Special Skills/Training: * Strong interpersonal and customer service skills required; ability to manage difficult and emotional patient situations. * Ability to adapt to change; approach challenges with an innovative and proactive attitude; and investigate resources. * Strong collaborative skills: ability to engage members of the care team, other disciplines, leadership, and external community partners effectively and appropriately. * Must have initiative, strong analytical and problem-solving skills. * Strong verbal and written communication skills required. * Bilingual (English/Spanish) preferred. * BLS Certification Required. * Drivers License Required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide care coordination to clients with multiple medical needs and/or those determined to be at high risk for complication 2. Provides consistent encouragement, hope, and non-judgmental support to patients with various challenging circumstances. 3. Motivates ECM Members to be active and engaged participants in their health and overall wellbeing. 4. Maintains a caseload of approximately 35-40 ECM Members 5. Maintains updated ECM Member status and uploads Releases of Information, and Care Plans onto Point Click Care. 6. Develops a care plan and works with the ECM Member to formulate and execute realistic, time specific and measurable goals. 7. Comply with all Enhanced Care Management operating procedures and reporting requirements. 8. Assists ECM Members in utilizing community services, including scheduling appointments with social services agencies, and assisting with completion of applications for programs for which they may be eligible. 9. Identifies and addresses social determinants of health. Develops relationships with local community organizations to implement interventions that address social determinants of health 10. Experience working successfully with issues of substance use, mental health, criminal background, and other potential barriers to economic self-sufficiency. 11. Accompanies ECM Members to medical and other service-related appointments when necessary. 12. Maintain clerical duties: medical record documentation, patient tracking forms and data collection. 13. Work with all members of the care team and other departmental staff to expedite proactive solutions to issues, serving as primary patient contact for issues concerning care access and service. 14. Participates in staff meetings. Assists with coordination of care offering input on patient progress. 15. Collaborates with ECM team and CommuniCare+OLE staff including nursing, medical, dental, behavioral health, and care coordination to ensure the full spectrum of ECM services and benefits are implemented 16. Performs other duties as assigned.

Family Physician DEPARTMENT: Medical REPORTS TO TITLE: Site Medical Director DLSE/FLSA STATUS: () have direct reports): YES NO SCHEDULE: Full Time- Monday & Tuesday 12pm-9pm; Wednesday- Friday 8am-5pm PAY RANGE: $239,241.60 to $287,435.20 annually About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. FULL TIME BENEFITS * Sign on Bonus through Partnership Health Plan of California * Internal Forgiveable Loan Program * Medical, Dental, Vision Coverage * Employer covers 90% of employee premium and 50% of dependent premium * CME/CE * 18 days of PTO (Vacation & Sick) * 10 Paid Holidays + 1 Float Holiday * 2% Employer Match on Employee 4% contribution for 403(b) retirement plan * Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) * Life & Accidental Insurance Coverage JOB SUMMARY/OVERVIEW: The Family Physician is responsible for providing quality primary health care to patients while working closely with other healthcare staff in a team approach This person is a credentialed, licensed physician who is a salaried (exempt) employee who provides primary care medical services. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. * The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. * MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING * Education: * MD or DO, licensed in California, with Board Certification. * Must have or obtain current California medication furnishing license * Must have or obtain current DEA License * Current Basic Life Support CPR (or ACLS) certification required * Experience/Lived Experience: * Trauma-informed de-escalation skills preferred but not required. * Excellent interpersonal and customer service skills required. * Special Skills/Training: * Strong verbal and written communication skills * · Bilingual in English/Spanish/Dari/Punjabi/Vietnamese preferred. * Must have strong time management skills, ability to prioritize, and work in a fast-paced environment. * Knowledge of Electronic Health Record and associated computer programs * Ability to prioritize and multi-task and have strong time management skills * Ability to collaborate with mutual providers of treatment in mental health and substance use settings as well as work well with the primary care team * Demonstrated interested and willingness to teach and mentor residents and medical students. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provides the following health care services for patients: assessment/evaluation, diagnosis, treatment/prescribing, planning and education 2. Provides medical services to include acute care, periodic re-evaluations, and management of chronic conditions. May include services in specialized areas (such as obstetrics and HIV/AIDS) as required 3. Reviews and manages patient information including labs, diagnostic images, prescription refills, outside consultation notes, previous medical records, specialist referrals, etc. 4. Prescribes and administers medications and treatment regimens according to assessed medical conditions. Review medication(s) that patient is currently taking, prior to prescribing to prevent adverse reactions 5. Refers patients to specialists and to relevant patient care services as appropriate 6. Prioritizes patient care throughout the day 7. Provides acute triage over the phone or with walk in patients 8. Provides education and information to patients on various diseases, providing handouts as appropriate 9. Performs various in office procedures as directed 10. Documents all appropriate information in electronic health record system 11. Responds to messages and relay information to patients and other external sources as needed 12. Completes various medical related forms as needed 13. Directs and coordinates the patient care activities of nursing and support staff as appropriate 14. May participate in and collaborate with staff/teams on various support-related functions including quality assurance, care team development, system optimization, empanelment, policy and procedure development, etc. 15. Assists in the coordination and integration of all health clinic outreach programs as directed 16. Participates in education of students 17. Responds to afterhours outpatient triage calls on a rotation basis 18. Documents care in the medical record and appropriately complete encounter forms for each patient encounter 19. Maintains hospital privileges, licensure, CPR, and DEA certification, as well as other certifications and licenses as required 20. Shares on-call and hospital rounding responsibilities with other physicians and provide billing information for all off-site encounters 21. Functions as a member of the medical team, including maintaining appropriate communications with other team members and attendance at agency meetings 22. Participates in Quality Improvement activities, peer review, and other administrative functions as assigned 23. Maintains ongoing clinical competence through formal and informal Continuing Medical Education activities 24. Maintains a level of professional and ethical behavior 25. Performs other duties as assigned

What We Offer ranges from $21 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About Program: Youth in Foster Care often need support to connect or re-engage with birth and/or chosen family. This position is a crucial part of helping ensure that foster youth are permanently connected with their forever family. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. JOB SUMMARY: Schedule: Monday through Friday, must be willing to work between the hours of 8am to 8pm. " Working hours will vary based on program and family needs and will encompass various hours and days from Monday to Sunday, as part of a flexible 40-hour work week. Typical hours may range anywhere between 8 am to 8 pm or beyond." Working within the vision, mission and philosophy of the agency. Searches for, locates, engages and connects youth with family members to establish connections for youth and families to create permanent connections with caring adults for youth. Works independently with youth and families in the family home and a variety of community and/or treatment settings to provide guidance, services and support to youth and their families/caregivers. RESPONSIBILITIES AND DUTIES 1. Provides services directly to youth and families. 2. Facilitates family finding team activities by identifying family finding needs, obtaining authorization, creating teams, setting deadlines, and assigning tasks. 3. Maintains regular communications and follows all court rules and protocols with placement workers regarding family finding process to ensure coordinated plan. 4. Collaborates with internal and external team members to support mission and values associated with developing permanency and family connection for youth. 5. Conducts chart reviews at placement agencies. 6. Interviews youth, reviews records, and talks with other professionals to evaluate for permanency needs. 7. Conducts family searches by internet, phone calls, letters, interviews, etc. 8. Functions effectively in a multidisciplinary team environment. 9. Forms relationships with youth and their families and builds upon these relationships to assist in strengthening family connections. 10. Builds solid, cooperative relationships with youth, families, and community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve the family finding goals. 11. Outlines alternatives and predicts consequences while supporting youth and families to make good choices for themselves. 12. Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes. 13. Facilitates and/or co-facilitates, supports, and models participation in healthy group dynamics within various settings. 14. Maintains confidence and versatility with youth having a wide range in age, personality, attitudes and problems in a multitude of situations and environments. 15. Modifies interventions and resources to align with the cultural reference of each youth and family. 16. Develops resources within the community to serve youth and families. 17. Coaches and trains family finding protocol and techniques. 18. Tracks outcomes and collaborates with Outcomes & Evaluations staff. 19. Maintains accurate and timely records. 20. Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES * Action Oriented/Empowerment * Documents Clearly and Accurately * Encourages Customer Focus * Time Management * Collaborates with Other Team Members QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * High school diploma or GED * 1 year working with children * Demonstrated ability to make cold calls and engage strangers to accomplish a goal HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language is highly desirable. * ------------------------------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.