Pacific Clinics jobs in Pasadena, CA

What We Offer ranges from $ 21.00 to $25.83 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Program / Dept: Housing Scheduled Hours per Day: (On Call) Monday-Sunday, 6:00 pm- 6:00 am Depending on program operational needs, you may be required to fill shifts outside of this schedule; which may include holidays and weekends. Under the direction of the Housing Supervisor the Housing Specialist provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services and all other supportive services as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Encourages and promotes an environment that is strength based to assist clients in meeting their individual goals. • Outreach and networks with internal Full Service Partnership (FSP) programs and conducts program presentations as needed, to obtain program referrals and maintain program maximum capacity. • Conducts screening interviews, completes Intake documentation and coordinates move in and exits of all program participants. • Provides onsite case management services in the areas of, but not limited to: Independent Living Skills, cooking groups, house meetings, social events, employment linkage, benefits establishment, and all other services needed to assist consumers in reaching their case plan and treatment plan goals. • Collects program data as required to assist with the completion and submission of HUD annual progress reports. • Maintains compliance according to Clinics' guidelines and FSP funding requirements. • Report all client mental health issues to Treatment/Housing teams in a timely manner, to troubleshoot and coordinate appropriate supportive services for clients and program benefit. • Collaborates with local governmental departments (i.e. Department of Public Social Services (DPSS) Department of Motor Vehicles (DMV) Social Security Administration (SSI), to secure client benefits and necessary documentation. • Completes charting/documentation expectations within the timelines established by the Program for service delivery per Agency requirements and provides services consistent with program needs pursuant to funding source directives, Pacific Clinics' protocol and HIPAA compliance requirements. • Maintains property beautification according to housing standards and report all property damages to Housing Department designee in a timely manner, to troubleshoot and coordinate appropriate repairs for clients and program benefit. • Tracks and maintains inventory of household food, cleaning and office supplies, by providing Housing Department designee monthly purchasing report. • Collects and tracks all client Rental payments and submit required documentation to housing department designee. • Coordinates program Social Events, Food bank pick up, and on-going donations, event tickets, gift certificates, furniture, and appliances. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Drives Agency-provided or personal vehicles for consumers, staff and others, as needed. • Attends and participates in staff meetings to provide input towards program development and staff training. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • An Associates degree in a mental health related field and/or one (1) year of related experience with case management services, housing, homeless and mentally ill populations. • Demonstrated experience and ability to relate to a culturally diverse clientele and staff. • A bilingual skill in the appropriate language for the Clinics' clients is highly preferred. • Must demonstrate ability to work as part of a multidisciplinary team. • Must be able to work under minimal supervision. • Possess strong community outreach skills. • Communicate effectively both verbally and in writing. • Strong paperwork and documentation skills. • Establish and maintain effective working relationships with coworkers, clients and community agencies. • Effectively coordinates housing activities in multiple service sites both within the agency and in the community. • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $25.83 to $31.77 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. JOB SUMMARY: Schedule: Monday through Friday, from 8am to 430 pm. Works within the vision, mission and philosophy of the agency. Is responsible to perform a variety of tasks to repair and maintain buildings, equipment, and machinery. Projects will include but are not limited to carpentry, electrical, basic mechanics, painting, and construction. The position is responsible for acting as a lead and ensuring the quality and productivity standards. The position will monitor processes to maintain the timely delivery of services. RESPONSIBILITIES AND DUTIES 1. Initiates monthly checklists for building repair and outages. 2. Maintains and updates Material Safety Data Sheets (MSDS) as necessary. 3. Initiates safe OSHA work practices, demonstrating personal protective equipment (PPE) usage. 4. Initiates the maintenance and repairs as required buildings, gutters and roofs, painting, plumbing, electrical and other assigned tasks. 5. Initiates the maintenance work of internal and external building, landscaping, upkeep, cleaning and maintenance, including but not limited to restrooms, sidewalks, parking lots, and furniture. 6. Initiates, maintains, and makes repairs on maintenance and mechanical equipment to ensure cleaning and maintenance responsibilities are performed timely and effectively. 7. Initiates installation, maintenance, and service of all safety and emergency equipment such as fire extinguishers, intercom systems, service schedules, and receives/responds to alarm system calls. 8. Performs a variety of drafts and designs of blueprints and plans for maintenance and repairs. 9. Initiates, maintains and documents records of equipment capacity, utilization, disbursements, and inventories. Conducts physical inventories to maintain adequate equipment and supplies. 10. Utilizes vehicle and equipment maintenance procedures. 11. Participates in on-call rotation as scheduled 12. Performs other responsibilities, as assigned, to support specific department/business needs CORE ABILITIES Ability to: • Demonstrate a broad and in-depth understanding knowledge of carpentry, painting, plumbing, construction, electrical and mechanical trades. • Work from written work orders or verbal • Use various hand tools, gauges, drills, grinding wheels, saws, and testing devices. • Work at all heights and depths. • Read schematics, blueprints, architect's drawings. • Measure distances: marks, and scribes dimensions and reference points on surfaces, using such measuring and marking devices such as calibrated ruler, micrometer, caliper, scriber, etc. • Erect scaffolding, shoring, and braces. • Understand advanced carpentry, painting, plumbing, electrical, mechanical, and construction Perform basic repairs on roof. • Use trowel and smooth plaster with to attain uniform thickness. • Assist supervisor with projects. • Resource allocation and utilization. • Quality assurance, and troubleshoot. • Research, plan, monitor, implement. • Create, innovate, prioritize, and reorganize.. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE • GED, High School diploma, or certification from a vocational school for a related area. • Minimum of three (3) full time years of working experience in the trades or performing similar duties that would have allowed for this scope in job function. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. OTHER SPECIFIC REQUIREMENTS • Experience writing reports on a computer. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $21.80 -$26.89/ per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 3.5% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Program: CalAim JOB SUMMARY Works within the vision, mission, and philosophy of the agency. The Cal-AIM Housing Navigator reports to the Cal-Aim Program Manager of Housing, and is responsible for ensuring members authorized by the Managed Care Plans are provided with timely and quality housing transitional navigation services, housing deposits, and housing tenancy and sustaining services throughout the county. The Cal-AIM Housing Navigator provides and delivers Community Supports housing services, collaborates with the local Continuum of Care (CoC) homeless services systems, Managed Care Plans (MCPs), and Enhanced Care Management (ECM) providers to provide quality services to members. The Housing Navigator-CalAIM Housing must possess experience in the housing and homeless arena and knowledge of the Housing of Urban and Development (HUD) funding and regulations. Requires solid communication and organizational skills, along with the ability to successfully operate in a managed care setting. RESPONSIBILITIES AND DUTIES Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. Demonstrates a commitment to consumer choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care, if applicable. Assists and supports members with linking to and utilizing education and employment services. Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. Encourages and supports members' skills and talents. Participates in off-site presentations introducing the program to community partners and potential new consumers. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Participates in continuous learning process as it relates to engaging consumers. Completing intakes and assessments to determine clients' housing needs and identify clients requiring completion of HMIS CES Surveys. Meeting with clients on a weekly basis to monitor and evaluate housing progression Assisting clients with developing an individualized housing support plan based upon the housing assessment. Identifying and securing available resources to assist with subsidizing rent and identifying affordable housing options, including but not limited to: Evaluating the rental market Networking with potential landlords to develop relationships and build housing stock. Assisting with housing applications, including gathering and compiling supporting documents Assisting with applications for supportive and subsidized housing Conduct pre-inspections of identified unit to ensure it meets Housing Quality Standards (HQS) Assist clients with requesting security deposit assistance, and set up fees (ie; utility arrearages and deposits). Assistance with obtaining necessary household goods that ensure the access and safety of each individual client (ie; hospital beds, hoyer lifts, HVAC, and pest control services, etc.). Provide landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing. Educate clients on Landlord/Tenants rights. Maintaining documentation of services provided as required by the program contract and Agency standards by completing service notes, documentation in HMIS and Salesforce; and completion of all required documents in accordance with HUD and funding source. Maintain housing charts in accordance with Agency and contractual requirements and guidelines. Conduct health & safety home visits, including unit habitability inspections. Early intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other lease violations. Collaborate and provide linkage to community resources to prevent eviction when clients housing is potentially jeopardized. Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process. OTHER DUTIES AND RESPONSIBILITIES Practices self-care remains aware that others may be contending with stress and treats other with grace. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB-SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. 3 years of experience related to case management, housing supportive services, and working with the homeless population, is highly desirable. Knowledge of housing rights pertaining to homelessness, and low- and moderate-income housing is highly desirable. OTHER SPECIFIC REQUIREMENTS Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). Must know or quickly acquire extensive knowledge of local community resources. HIGHLY DESIRABLE QUALIFICATIONS Knowledge of Coordinated Entery Systems (CES), local Continuum of Care system, local housing authorities, and ability to create partnerships with local landlords, realtors, property management companies as an effort to build housing stock. Have training in Motivational Interviewing, Trauma Informed Care, Harm Reduction and other related trainings. Demonstrate ability to work effectively and professionally with diverse communities. Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs. Work just as well independently as they do on a team. Exercise mature judgement, and are highly motivated, self-starting and proactive. Are excellent at communicating, whether in writing or verbally. Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Pacific Clinics Head Start and Early Head Start programs provide services in center-based, home base and family childcare provider homes, regardless of income. We teach children how to share emotions in a healthy way. What We Offer Pay: The starting rate for this position is now $27.82 per hour. We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve Benefits eligibility starts on Day 1! POSITION SUMMARY: The Lead Teacher is responsible for early childhood education that is geared toward the overall goal of social competence. This position is responsible for classroom operation including planning and curriculum implementation. In compliance with the Head Start Performance Standards, it provides comprehensive services and classroom experiences that meet the individual needs of students. ESSENTIAL DUTIES AND RESPONSIBILITES: • Plans and maintains a safe, clean, learning environment, and assures the well-being and safety of children in her/his care. • Plans and implements activities with children between the ages of three and five years, consistent with the curriculum provided and Head Start mandated outcomes. • Responsible for supervision of children; responsible for holding parent/teacher conferences; and for ensuring parent involvement in the education of their children. • Follows the Head Start Program Performance Standards, all Pacific Clinics Head Start policies and procedures, and the Pacific Clinics Head Start Employee Handbook. • Guides, and models appropriate behavior and teaching techniques for teacher assistant and volunteers under her/his supervision in the classroom. Plans and carries out program objectives and activities. • Maintains a cooperative attitude of working together with teacher assistant, volunteers, parents, and program specialists in planning and implementing classroom activities. • Plans and implements daily activities that engage children in all domains of Head Start Early Learning Framework including; literacy, language, math, science, creative arts, social skills, approaches to learning, social studies, physical health, logic and reasoning, and second language learning. Uses assessment information for individually interacting with children and teaching identified concepts during daily routines, review times, and records individual activities on lesson plans. • Maintains accurate and current assessment information noting child's progress across all developmental domains utilizing anecdotal notes and/or examples of children's work. • Accurately completes all paperwork, including home visit forms, parent/teacher conference forms, lesson plans and transition forms. • Reviews child's file, documents parent contact, and files paperwork upon completion Develops and implements weekly lesson plans that are consistent with the program curriculum, Head Start Early Learning Framework and the State of California Pre-K Foundations. • Encourages and models language expansion, extended learning and problem solving strategies throughout the day. • Implements behavior plans designed by the mental health specialist and/or resource teacher and reports on the effectiveness of the plan after suffice. • Implements Child Abuse/Neglect Reporting Policy and Procedures. • Sits with children during all meal times and eats the same lunch as the children, providing a model for good nutritional habits (unless prohibited from doing so by dietary or doctor's concerns). • Visits each child's home twice per year, meeting with parents, becoming familiar with the child's home environment, discussing the child's learning goals, and getting to know the family. • Holds two parent/teacher conferences per year to share each child's progress with parents. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • BA/BS Degree in Child Development or Early Childhood Education (ECE) required. • Must possess a current Child Development Teacher Permit or higher. • Must maintain DOJ, FBI, and Child Abuse Index Clearance. • Must possess a current Pediatric CPR and First Aid Certification. • Demonstrated ability to work in Windows environment (including Word and Excel). • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Occasional need to provide gentle physical restraint to children. • May be required to lift up to 40 pounds. • Some exposure to communicable diseases. • Noise level in work environment may be moderate to loud. • Travel/overnight many be required associated with attendance at conferences, meetings and other duties. • Work is typically performed in a classroom setting and some office work required. • Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher-conferences, Parent Committee meetings, and social and community events. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.

About our Program: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $68,640.00 -$84,418.54 per year. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Under direction of the Program Manager- CalAIM, hires, develops, trains, manages, and retains program staff and team(s) to ensure customer satisfaction and culturally competent service delivery consistent with managed care requirements. Functions as the liaison between team, agency, and community partners. Ensures provision of high-quality service by program staff through administrative supervision and monitoring of program KPIs. RESPONSIBILITIES AND DUTIES Clinical Care Management Works with Program Manager to ensures effective quality managed care services delivery for assigned health plan members. Ensures and monitors satisfaction and defined outcome achievement for health plan members. Collaborate with licensed staff to provide effective crisis and risk prevention and management. Provides 24/7 availability as needed. Culturally responsive to internal and external customers and ensures customer voice. Provides direct services to health plan members, as support to the direct service staff, to ensure smooth delivery of service. Responsible for managing referrals (e.g., electronic, telephonic, manual) and assigning accordingly May be responsible for case load. Ensures customer voice and is culturally responsive to internal and external customers. Consults with clinical and medical staff about treatment plans, youth and family issues, progress and needs. Program & Fiscal Management Oversees and supports the assessment process and implementation of treatment plans consistent with managed care requirements. Manages day-to-day provision of services of team members (e.g., System Navigators). Work with Program Manager to ensures staff engage health plan members for enrollment and other revenue related activities meet or exceed revenue forecasts to ensure viable programming. Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards. Oversee clinical documentation meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement. Effectively manage individual and program utilization rates Responsible for managing team operation metrics at appropriate frequency to effectively manage the program, staffing pattern, and clinical needs Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirements. Personnel Management Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates. Leads and manages change. Proactively identifies potential conflicts and facilitate resolution. External Liaison Work with Program Manager to ensure effective coordination of services for health plan members with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. Provides outreach to the community regarding managed care and behavioral health. Quality Assurance and Improvement Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE A combination of education and experience equivalent to a: Bachelor of Arts or Science (B.A./B.S.) or associate degree in related field and 3 additional years of experience in addition to minimum experience requirement. Bachelors in behavioral science, public health, nursing, preferred. Minimum of three (3) years of experience in primary care, public health, social or mental health services delivery. Knowledge of whole-person or integrated care preferred. --------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $25.31 to $31.12 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Job Summary: Schedule: Monday through Friday from 8am to 430pm. The Safety Coordinator provides administrative and operational support for the organization's environmental health and safety (EHS) programs. This role assists in promoting a culture of safety by helping to coordinate safety training, inspections, and documentation across all clinic locations. The Safety Coordinator works under the direction of the Risk & Safety Manager to help ensure compliance with regulatory standards and internal safety policies.This position plays a key role in tracking incidents, preparing reports, and supporting emergency preparedness activities, contributing to a safe and trauma-informed environment for staff, clients, and visitors. Responsibilities and Duties * Assists in coordinating and scheduling safety trainings, drills, and new hire safety orientations. * Tracks completion of required safety courses and maintains accurate training records. * Supports the documentation of incidents, near misses, and follow-up actions in the safety database. * Assists with conducting routine safety walk-throughs and inspections of clinic facilities. * Leads the Injury Illness, Prevention Plan (IIPP) communications and provides support for all online safety presentations/trainings. * Prepares signage, checklists, and safety communications for distribution across departments. * Maintains safety supplies such as first aid kits, PPE, and emergency equipment; restocks as needed. * Supports emergency preparedness planning and drill coordination. * Helps monitor compliance with internal policies and regulatory requirements (e.g., OSHA, fire codes). * Assists in maintaining documentation for audits, licenses, and accreditation inspections. * Responds to safety-related inquiries and routes them to the appropriate department or supervisor. * Tracks corrective actions to ensure timely resolution of safety concerns. * Provides general support to the Risk & Safety team in project implementation and follow-up. * Travel occasionally to agency sites statewide to assist with inspections, trainings, and safety drills. Job Specific Competencies * Strong organizational and recordkeeping skills * Clear and professional verbal and written communication * Basic knowledge of safety principles and regulatory requirements * Proactive attitude and attention to detail * Ability to manage multiple tasks and prioritize effectively * Collaboration and teamwork across departments * Dependability and responsiveness in a support capacity * Confidentiality and professionalism in handling sensitive information * Customer service orientation with internal staff * Willingness to learn and grow in the field of safety and risk management Qualifications * Associate's degree (AA/AS) in Occupational Health, Public Administration, or related field and (2) or more years of relevant experience required; or equivalent combination of education and experience to include: * Minimum of (2) years of experience in administrative, facilities, or safety-related support roles * Familiarity with OSHA regulations, emergency procedures, or safety training coordination preferred * Proficiency in Microsoft Office and ability to maintain organized electronic files and records * Communication: Strong written and verbal communication skills; able to work effectively with staff, management, and external vendors. * Organizational Skills: Excellent attention to detail, time management, and ability to manage multiple priorities simultaneously. * Certifications (required within 90 days of hire): * CPR/First Aid/AED(Healthcare Provider Cert), Fire Life Safety (LAFD BLUE CARD) * Hazard Communication, OSHA 10. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. Physical Requirements While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. Level of Contact With Children Will not have unsupervised contact with children. Training Needs to successfully complete all required agency training indicated for this position. This is to acknowledge that I (Print Name of Employee) have received a copy of this . I have the obligation to read and understand the information contained herein. If I have any questions about the content of the job description, I can contact my Supervisor/Manager. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer is $68,640 - $84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Wraparound Population Served: ages 5-21 Program Description: Wraparound is designed for high-risk children and adolescents with the most complex needs. These services aim to keep children and their families together through individualized services developed in a family-centered, team planning process. Services are provided at home and in the community. JOB SUMMARY Working independently in the family's home and a variety of community and/or treatment settings, Facilitator I coordinates services with an understanding of the complexity of each family while blending the clinical care of the youth with the facilitation of the life domain planning process. Provides cross-functional team facilitation to support and enhance the efforts of youth and their families/caregivers, system workers who are part of the support team, and other individuals in a variety of environments. Provides facilitation, assessment, and case management services including all related documentation for services planned and provided. Works independently, under limited supervision in family homes and a variety of community and/or treatment settings. Works within the vision, mission and philosophy of the agency. RESPONSIBILITIES AND DUTIES * Provides facilitation and coordination in the development of individualized services for youth and families. * Implements strength-based family centered methodology into planning and develops creative methods to ensure individualized culturally sensitive care. * Understands interactions of complex systems in the context of a family's life, service delivery structures and the community's resources. * Elicits, values and incorporates divergent perspectives in action plans and strategies in order to help youth stabilize in a placement and connect them with a permanent setting. * Participates with families as a complete unit with focus on individual strengths/concerns/needs. * Partners with parents of special needs children in order to ensure parent voice, choice and access. * Facilitates the development and refinement of effective reactive and proactive safety plans. * Provides leadership role in linking parents, youth and staff when a crisis arises. * Ensures the involvement of natural members with the Child and Family team. * Assists Family Specialists and other line personnel to develop strength-based interventions and strategies which include plans for transition to primary caregiver. * Provides meeting minutes to all Child and Family Team members and facilitates communication plans to support on-going inclusion and accountability of all team members. * Participates effectively in both internal and external multidisciplinary clinical teams. * Assesses and integrates internal and external customers' concerns, needs and expectations into planning process. * Organizes and presents clinical evaluation and initial treatment plans to staff and community partners and participates in service reviews. * Understands and implements funding policies/procedures and trains Child and Family Teams in stewardship practices. * Provides effective, therapeutic linkages with referral sources, collateral contacts, community resources and program staff. * Manages flexible schedule consistent with family and program needs. * Monitors effectiveness and efficiency of interventions with youth and families. * Demonstrates effective personal organizational systems for ensuring paperwork/information management accuracy and timeliness. * Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES * Conflict resolution * Documents clearly and accurately * Encouraging customer focus * Leads team performance * Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * Master's Degree (M.S./M.A.) in related field. * Experience serving individuals with complex needs including SED youth/families and/or youth residential settings. * Experience with the mental health, child welfare and/or juvenile probation systems. OTHER SPECIFIC REQUIREMENTS * Availability to participate in 24-hour on-call program. PREFERRED QUALIFICATIONS * MHRS and licensure eligibility. HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language is highly desirable. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Families and Children Population Served: 18-100 Program Description: Works within the vision, mission, and philosophy of the agency and under direct supervision, supports with resources, develops curriculum, facilitates parent education activities, delivers presentations and workshops, and coaches staff that support the needs of youth and parents receiving agency services. Inspires and secures community engagement, develops partnerships with outside agencies to increase strength based opportunities to enhance or create innovative youth and parenting activities. Maintains linkages and community relationships via outreach and works with the department to increase customer's positive engagement in the community and accessing its resources. Supports customer and program needs as needed. JOB SUMMARY Works within the vision, mission, and philosophy of the agency and under direct supervision, develops resources that support the needs of young people and families receiving agency services. Inspires and secures community engagement in therapeutic and strength-based opportunities to enhance or create innovative youth and parenting activities. Maintains linkages and community relationships and works with the department to increase customer's positive engagement in the community and accessing its resources. RESPONSIBILITIES AND DUTIES Develops and maintains linkages and relationships with community resources that support the needs of the department (e.g., foundations, churches, neighborhood groups, schools, and grassroots organizations). Works alongside programs to support the efficiency of daily operations (e.g. outcome measures completion, ensure programs have appropriate supplies, outreach, referrals, overall support to program etc.). Facilitates regional work groups that support comprehensive identification and linkage to community resources to meet family needs. Identifies, solicits, and obtains targeted resources that meet the individualized needs of families. Develops and maintains databases and resource guides with agency and community resources to support customer access to available services. Develops and implements educational and awareness activities aimed at promoting community involvement and resource access. Plans, attends, facilitates, and publicizes special events and meetings that support youth and families in experiencing connection to their community. Assists in the development, implementation, and evaluation of projects. Collaborates with community partners to identify and provide peer-navigator training and support to community members. Trains, mentors, and coaches customers on community resource access and utilization. OTHER DUTIES AND RESPONSIBILITIES Practices self-care, remains aware that others may be contending with stress, and treats other with grace. JOB SPECIFIC COMPETENCIES Awareness of Community Resources Linkage Maintains awareness of community resources and creates linkages as appropriate. Collaborates with Team Members Collaborates with other team members, including other departments. Documents Clearly and Accurately Documents, in a legible manner, pertinent information related to the child's treatment plan, including interventions and outcomes in accordance with established policies and procedures and guidelines for charting. Encouraging Customer Focus Consistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be met. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves these outcomes by ensuring that customer needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service. Time Management Manages time and prioritizes tasks to ensure that deadlines are met. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High School Diploma or GED required. Bachelor of Arts/Bachelor of Science (B.A./B.S.) preferred. One (1) to three (3) years applicable experience initiating, implementing, and coordinating activities that interface with the general public; or One (1) to three (3) years experience working in a community non-profit setting or social services setting. OTHER SPECIFIC REQUIREMENTS Ability to represent the agency and its mission to the general community. Excellent communication and presentation skills. Proficient in Microsoft programs and navigating technology. Knowledge of community resources. PREFERRED QUALIFICATIONS Bilingual / bicultural (English-Spanish or other) skills. Project Management experience. Prior experience working in an education or social service field. ----------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1

Compensation We Offer ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Serve: Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California. Who We Are: Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura. Program Type: FSP Population Served: Adults 18-100 JOB SUMMARY Works within the vision, mission and philosophy of the agency. Under direct supervision, the Harm Reduction Specialist provides Motivational Interviewing and Trauma Informed support and counseling to clients including those residing in Pacific Clinics operated Temporary Housing facilities. The specialist will focus on clients engaging in behaviors that pose safety risks from drug and alcohol use, sexual practices and self-injury. This position will coordinate services, practicing harm reduction and housing first principles, including leading on-site support and recovery groups, consulting with supportive services and housing staff regarding consumers' progress and participation. The position will employ a client-centered approach to services, working to meet clients where they are at in their motivation to change and work respectfully within a harm reduction framework to create safety and assist in movement towards wellness. RESPONSIBILITIES AND DUTIES Adheres to housing first, trauma informed care and harm reduction model of treatment with clients. Works in partnership with housing and program staff to identify clients who would benefit from harm reduction substance use services. Utilizes a progressive engagement model to build thoughtful and intentional relationships that engage and empower individuals Provides harm reduction education to persons who are unhoused and misusing drugs, alcohol and/or engaging in other risky behaviors. Supports clients in non-coercive, agenda free conversations and strategies around chaotic substance use, employing motivational interviewing principles, person-centered language, and trauma informed care principles Support clients in referral, navigation and linkage to substance use disorder treatment, detox, or other programs when appropriate Attend case conferencing meetings to coordinate services with other providers. Provides substance misuse counseling and linkage to related resources where desired and indicated, using a Harm Reduction philosophy as the basis for interventions. Utilizes motivational interviewing techniques to communicate with clients in a respectful, culturally appropriate, non-judgmental manner. Assists clients in learning social skills and independent living skills that facilitate community integration including budgeting, transportation and grooming and hygiene. Supports clients' integration into the community through social and recreational activities. Acts as a Substance Use Navigator (SUN) to interact with clients, assess their readiness for treatment and link the client to appropriate care. Maintains up-to-date information about the effects of various substances, withdrawal symptoms, and treatment options to effectively educate and counsel clients. Establishes relationships with and serves as primary point of contact for clients with potential substance use or co-occurring mental health disorders. This may include initial brief screenings and interventions using standardized tools. Supports the establishment of client driven recovery activities and groups within the house using the Harm Reduction and Motivational Interviewing principles. Assists clients in linking with resources in the community, primarily recovery services and activities aimed at increasing the resident's knowledge of community resources and ability to use those resources. AGENCY COMPETENCIES Continuous Quality Improvement and Continuous Learning Focuses on quality of work and accomplishes tasks by considering all of the areas involved. Understands the level of quality expected in the job. Continuously builds and leverages technical and professional expertise. Establishes and adheres to procedures to improve work and skills. Innovation and Change Management Ethics and Values Adheres to the principles of ethical practices and values. Acts with integrity and is widely trusted Is seen as a direct, truthful individual Can present the unvarnished truth in an appropriate and helpful manner Maintains confidentiality Admits mistakes Demonstrates the following values: - Innovation - Communication Service Excellence These are the principles we adhere to in our work with each other, those we serve, and the communities in which they live Strengths-based Family Centered Individualized Community-based Team-based Culturally Competent Collaborative and Integrative Natural Supports Persistence Flexible and Accessible Outcomes Driven Needs Driven Customer Service QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE Associate's degree in a mental health related field and/or one (1) year of related experience with substance using, homeless and mentally ill populations At least 1 year of experience working with the spectrum of substance misus Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver or family member of a consumer and be willing to share this experience. Have a strong dedication to recovery. Demonstrated experience and ability to relate to a culturally diverse clientele and staff. Individuals with lived experience are strongly encouraged to apply Demonstrated experience and ability to relate to a culturally diverse clientele and staff. A bilingual skill in the appropriate language for the Clinics' clients is highly preferred. Must demonstrate ability to work as part of a multidisciplinary team. Must be able to work under minimal supervision. Possess strong community outreach skills. Communicate effectively both verbally and in writing. Strong paperwork and documentation skills. Must pass Department of Justice (DOJ), Federal Bureau of Investigation (FBI), background check. Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. PREFERRED QUALIFICATIONS Certification as a Substance Use Specialist Certification as a Peer Specialist PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer is $21.00 - $25.83 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Homeless Outreach Population Served: 18-100 Program Description: Field Based Program working with Persons Encountering Homelessness. JOB SUMMARY The Mental Health Outreach Specialist is responsible for outreach and engagement activities for people who are experiencing homlessness and have mental health disorders. Outreach Specialist will engage individuals living on the streets and will provide case management, housing navigation and benefit establishment services. Outreach Specialist will provide frequent follow-up with individuals served and provide regular communication on outcomes obtained. RESPONSIBILITIES AND DUTIES ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide strength-based outreach to encourage people who have mental health disorders and are experiencing homelessness to engage in available services including benefits, mental health, medical and substance use disorder services, and housing programs. * Develop rapport and maintain effective and positive working relationships with clients through frequent visits. * Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on the client needs. * Drive agency-provided or personal vehicles and transport clients to facilitate linkages and placements as necessary. * Attend collaborative meetings with referring parties to discuss outcomes and address barriers encountered. * Document all services per funding and compliance requirements including maintaining log of daily activities. * Develop and maintain collaborative working relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients. * Research community resources that benefit clients and enhance services provided. * Process applications or registration forms for services. * Gather and document various types of data to better understand client needs and assess client eligibility for community resources; enter data into the Homeless Management Information System (HMIS) and the Coordinated Entry System (CES). * Attend community meetings, project updates, and case management meetings as needed. * Attend and participate in staff meetings and trainings. * Model Pacific Clinics' approach, mission and core values in all communication and correspondence. JOB SPECIFIC COMPETENCIES: * Knowledge of community resources and public assistance benefits for at-risk populations * Principles and techniques of interviewing and paraprofessional counseling. * Networking approaches to identify client relevant support services. * Principles and practices of effective communication and conflict resolution. * Basic techniques of record keeping. * Safe driving principles and practices. * Excellent computer skills and ability to work in Windows environment and with an Electronic Health Record. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. CORE ABILITIES: * Develop relationships and promote efficient and effective communication within the Agency and other external partners * Communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. * Communicate orally and sufficiently to secure information from clients, convey information on services available and to make referrals to services needed. * Work independently, be flexible, adapt, and manage multiple assignments in a fast-paced environment. * Work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style. * Deescalate and resolve conflict effectively. * Excellent professional boundaries * Operate a computer; document and record information electronically and in written format; maintain reports, logs and files; write clean and concise reports. * Understand and follow oral and written instructions. * Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work. MINIMUM EDUCATION AND/OR EXPERIENCE: * High School Diploma or GED * Three years of applicable work experience providing case management or counseling service with individuals with mental health disorders and/or persons experiencing homelessness. PREFERRED EXPERIENCE: * Having lived experience with the process of recovery from mental illness, substance use disorder, or both, either as a consumer of these services or as the parent or family member of the consumer PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN: May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES: May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING: Needs to successfully complete all required agency training indicated for this position. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way. What We Offer Pay: The starting rate for this position is now $20.60 per hour. We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve Benefits eligibility starts on Day 1! POSITION SUMMARY: The Classroom Aide works as a part of a team to assist in activities in the areas of the classroom as needed. This position works with typically developing children and/or children with special needs/disabilities. The position may be reassigned to various classrooms/centers as deemed necessary for program operations. ESSENTIAL DUTIES AND RESPONSIBILITES: • Assists classroom staff in all classroom activities, indoor and outdoor activities included in lesson plans. • Assists in developing materials and providing activities related to the cultural background of the children and families served. • Helps supervise at mealtime, feeding and/or eating with the children to encourage good nutrition and social skills. • Care for children in all daily caregiving routines including diapering/toileting, feeding, and napping. • Visually supervises children at all times and provides care and safety in both indoor and outdoor center environments. • Helps keep the classroom and its contents clean and orderly. • Assists the teacher in any aspect of the program as the need arises (e.g., at Family Nights, copying newsletters, preparing snacks, making phone calls, etc.). • Serves as a temporary substitute in the periodic absence of the assistant teacher or teacher. • Works with assigned children with disabilities. • Supports the work of the classroom staff and managers, supervisors in carrying out individuals plans for children with special needs. • With direction from professional staff, follows Individualized Education Program (IEP)/ Individualized Family Service Plan (IFSP) designed for children with disabilities. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • Must have 12 units in Early Childhood Education (ECE) from the core units Commission on Teaching Credentials (CTC)-equivalent to Child Development Associate (CDA). • Maintain current DOJ, FBI, and Child Abuse Index Clearance. • Current Pediatric CPR and First Aid Certification. • 6 (six) units of infant/toddler courses preferred. • Child Development Teacher Permit preferred. • Demonstrated ability to work in Windows environment (including Word and Excel). • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • May be required to lift up to 40 pounds • Some exposure to communicable diseases. • Noise level in work environment may be moderate to loud. • Travel/overnight many be required associated with attendance at conferences, meetings and other duties. • Work is typically performed in a classroom setting and some office work required. • Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, social and community visits. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

This position is eligible for a hiring incentive of $2,500. Certain payout conditions may apply. Career Ladder Opportunity Compensation We Offer is $68,640 - $84,418.54 per year. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* $2,500 hiring incentive payout after 30 days and 6 months! * * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Provide individual, group and/or family therapy to clients and/or families. Provides clinical assessment, field-based and outreach services to clients and their families; case management and advocacy services. Program Type: CalWorks Population Served: 18-100 Program Description: The CalWORKS mental health program works with GAIN participants who are experienced mental health barriers to employment. Services are focused on addressing these mental health barriers to support individuals in reaching their career development goals. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate. • Includes healthcare, substance abuse, co-occurring disorders, employment or housing, as appropriate, in treatment plans. • Completes Service and Coordination Plans, progress notes, and other DMH required documentation within two to three business days of service delivery and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources. • Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, social skills, and linking up to needed community services and support resources. • Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention. • Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources. • Provides services in the community or in the field consistent with program and funding source contractual requirements. • Works with the treatment team to provide appropriate coordinated care services to clients and their families. • Displays sensitivity to the cultural and linguistic needs of the clients and families served. • Interacts well with other internal programs, clinical/support staff and with external sources such as school or community personnel as applicable. • Completes billing expectations per Agency requirements and provides services consistent with program needs. • May be require to obtain LPS designation and participate in on-call rotation and respond to after hours calls based on program requirements. • Attends and participates in staff meetings to provide input towards program development and staff training. • Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE: • Level 1: Registered, licensed-eligible AMFT, APCC, ASW or Waivered Psychologist OR Newly licensed Psychologist, MFT, and LCSW with less than 2 years post licensure experience. • Level 2 & 3: Experienced LCSW, LMFT, LPCC or Psychologist with a minimum of 2 years (level 2) or 5 years (level 3) post licensure experience. • Excellent written and verbal communication skills. • Demonstrated experience and ability to relate to a culturally diverse clientele and staff. • Bilingual skills in the appropriate language for the Clinics' clients are highly preferred. • Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach is also required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor. *Career Ladder Opportunity: We may hire an individual into this position that is within 6 months of graduating with their master's degree in a related field and meets all other requirements. The position offered will be a non-exempt Clinical Professional Trainee position. Once the degree is conferred, and the individual can supply proof of BBS application submission, the candidate will promote without competition into the exempt Mental Health Therapist I position. ------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way. What We Offer Pay: The starting rate for this position is now $ 21.63 per hour. We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve Benefits eligibility starts on Day 1! POSITION SUMMARY: The Maintenance Worker is responsible for ensuring the cleanliness, safety and functionality of Head Start Division facilities and/or family child care homes. The Maintenance Worker provides maintenance services as needed and/or; assisting in a wide variety of maintenance activities; addressing immediate operational and/or safety concerns; assisting skilled trades; and ensuring that tools, material and vehicles are maintained in good working order and are available at job site when needed. Work will be performed for Head Start/Early Head Start offices, classrooms outdoor areas and/or family child care homes and other spaces used by the Head Start/Early Head Start program. ESSENTIAL DUTIES AND RESPONSIBILITES: • Keep center facilities and equipment clean and sanitized in accordance with programmatic, local, state and federal regulations. • Handle work order repairs, as needed. Must be able respond to emergency service calls with urgency. Use the work order software system via cellular phone in accessing work orders. All work orders must be updated as work orders are opened and completed. • Must perform building services and repairs in compliance with all safety and environmental standards. Employee is required to use proper personal protective equipment or back support provided by the Pacific Clinics whenever performing the job that requires PPE or lifting heavy objects. • Maintain the company vehicle clean and neat. Keep safety in mind while using the company vehicle. Report any work injury or vehicular accident to the Supervisor. Incident Report must be completed and submitted immediately after an accident and/or incident occur. • Provides routine maintenance such as replacing light bulbs, minor plumbing repairs, lock replacements and other minor general repairs at center level or family child care homes, and assembling furniture, and maintaining equipment used in the course of work. • Restocks supply closets, hand washing supplies, cleaning and sanitation supplies at the site. Document and inform supervisor in a timely manner when cleaning supplies and janitorial/maintenance supplies need to be ordered. • Assure that cleaning supplies and other toxic products are stored appropriately and not accessible to children. • Document and inform Facilities/Safety Rep. of any interior and exterior safety or health concerns. • Performs daily health and safety site inspections. Suggest improvements to provide safer environment for children and staff and assist with minor repairs. • Performs outdoor tasks such maintaining of playground areas, parking lot, mowing lawns, trimming shrubs and trees. • Ensure emergency exits are accessible and lighting is in safe, working condition and assist with the center's emergency plan i.e. gas and water shut off. • Move office furniture, fixtures and equipment within and between sites to support staffing changes, relocations, remodels and program expansion • Complete required record keeping, including checklist of daily cleaning and special events cleaning. • Maintains cooperative relationships with fellow employees, building staff, landlords, supervisor, administrators, students, and the general public. • Becomes familiar with Pacific Clinics Head Start/Early Head Start children, families and staff in accordance with established policies and procedures. • Takes precautions to protect own health and safety as well as the health and safety of clients and staff and to protect equipment and facilities. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • High School level; with minimum of one (1) year of related experience and/or training; or equivalent combination of education and experience. • Demonstrated ability to work in Windows environment (including Word and Excel). • Ability to lift objects weighing up to 50 pounds • Ability to operate standard cleaning appliances such as vacuum cleaners, rug shampoo machines, polishers, lawn mowers, trimmers, hedgers, etc. • Knowledge of safe and thorough basic cleaning and sanitation practices. • Ability to work independently with minimum supervision and carry out oral and written instructions. • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must be able to life and/or move items up to 20 lbs., and periodically up to 50 lbs. • Some exposure to communicable diseases and food borne illnesses. • Noise level in work environment may be moderate to loud. • Work varied hours and days, including evenings and weekends. • Use of common maintenance tools and equipment. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.

is eligible for a hiring incentive of $2,000!!! Certain payout conditions may apply. Compensation We Offer ranges from $21.86 - $26.89 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* $2,000 hiring incentive payout after 30 days and 6 months!* * must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties JOB SUMMARY Works within the vision, mission and philosophy of the agency. Under direct supervision, is responsible for developing and implementing positive behavior supports and intervention strategies at an advanced level to address significant behavioral problems for children and their families/caregivers in a variety of environments. This position works collaboratively with others on the clinical team. Works independently in the family's home or a variety of community and/or treatment settings. This position works directly with youth and adults. RESPONSIBILITIES & DUTIES 1. Demonstrates mastery of the Behavior Specialist I position. 2. Engages and supervises individuals and groups of youth at an advanced level. 3. Creates, develops, and implements functionally relevant strategies that build on strengths and supports new interests. 4. Acquires, monitors and evaluates information to provide effective feedback to family teams regarding function of behavior and relevant interventions as well as coaching and development of implementation modifications as necessary. 5. Supports caregivers, child, and natural supports to identify, learn, and access self care strategies as well as skills associated with the implementation of environmental accommodations and behavior management techniques. 6. Provides leadership to develop program responses to needs identified across a number of children and families where natural community resources are not available or appropriate. 7. Assumes leadership and increases participation of others in of work groups, committees, and team meetings. 8. Takes initiative to identify and resolve conflicts and recognizes strength in the diversity of families and teams. 9. Initiates, organizes and facilitates projects and activities as well as models effective prioritization of work tasks. 10. Performs other responsibilities, as assigned, to support department and business needs. JOB SPECIFIC COMPETENCIES • Documents Clearly and Accurately • Encourages Customer Focus • Initiative • Time Management • Conflict Resolution MINIMUM EDUCATION AND/OR EXPERIENCE • Bachelor of Arts/Science (B.A./B.S.), • Two (2) years experience working with children receiving mental health services and their families PREFERRED QUALIFICATIONS • MHRS certification eligibility preferred. • MA degree in a mental health related field plus 2 years related experience in a metal health setting, OR • BA degree plus 4 years related experience in a mental health setting, OR • AA degree plus 6 years related experience in a mental health setting. HIGHLY DESIRABLE QUALIFICATIONS • Speak, read, and/or write another language is highly desirable. OTHER SPECIFIC REQUIREMENTS Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. --------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $21.80 -$26.89/ per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Program: CalAim JOB SUMMARY Works within the vision, mission, and philosophy of the agency. The Cal-AIM Housing Navigator reports to the Cal-Aim Program Manager of Housing, and is responsible for ensuring members authorized by the Managed Care Plans are provided with timely and quality housing transitional navigation services, housing deposits, and housing tenancy and sustaining services throughout the county. The Cal-AIM Housing Navigator provides and delivers Community Supports housing services, collaborates with the local Continuum of Care (CoC) homeless services systems, Managed Care Plans (MCPs), and Enhanced Care Management (ECM) providers to provide quality services to members. The Housing Navigator-CalAIM Housing must possess experience in the housing and homeless arena and knowledge of the Housing of Urban and Development (HUD) funding and regulations. Requires solid communication and organizational skills, along with the ability to successfully operate in a managed care setting. RESPONSIBILITIES AND DUTIES Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. Demonstrates a commitment to consumer choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care, if applicable. Assists and supports members with linking to and utilizing education and employment services. Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. Encourages and supports members' skills and talents. Participates in off-site presentations introducing the program to community partners and potential new consumers. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Participates in continuous learning process as it relates to engaging consumers. Completing intakes and assessments to determine clients' housing needs and identify clients requiring completion of HMIS CES Surveys. Meeting with clients on a weekly basis to monitor and evaluate housing progression Assisting clients with developing an individualized housing support plan based upon the housing assessment. Identifying and securing available resources to assist with subsidizing rent and identifying affordable housing options, including but not limited to: Evaluating the rental market Networking with potential landlords to develop relationships and build housing stock. Assisting with housing applications, including gathering and compiling supporting documents Assisting with applications for supportive and subsidized housing Conduct pre-inspections of identified unit to ensure it meets Housing Quality Standards (HQS) Assist clients with requesting security deposit assistance, and set up fees (ie; utility arrearages and deposits). Assistance with obtaining necessary household goods that ensure the access and safety of each individual client (ie; hospital beds, hoyer lifts, HVAC, and pest control services, etc.). Provide landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing. Educate clients on Landlord/Tenants rights. Maintaining documentation of services provided as required by the program contract and Agency standards by completing service notes, documentation in HMIS and Salesforce; and completion of all required documents in accordance with HUD and funding source. Maintain housing charts in accordance with Agency and contractual requirements and guidelines. Conduct health & safety home visits, including unit habitability inspections. Early intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other lease violations. Collaborate and provide linkage to community resources to prevent eviction when clients housing is potentially jeopardized. Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process. OTHER DUTIES AND RESPONSIBILITIES Practices self-care remains aware that others may be contending with stress and treats other with grace. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB-SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. 3 years of experience related to case management, housing supportive services, and working with the homeless population, is highly desirable. Knowledge of housing rights pertaining to homelessness, and low- and moderate-income housing is highly desirable. OTHER SPECIFIC REQUIREMENTS Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). Must know or quickly acquire extensive knowledge of local community resources. HIGHLY DESIRABLE QUALIFICATIONS Knowledge of Coordinated Entery Systems (CES), local Continuum of Care system, local housing authorities, and ability to create partnerships with local landlords, realtors, property management companies as an effort to build housing stock. Have training in Motivational Interviewing, Trauma Informed Care, Harm Reduction and other related trainings. Demonstrate ability to work effectively and professionally with diverse communities. Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs. Work just as well independently as they do on a team. Exercise mature judgement, and are highly motivated, self-starting and proactive. Are excellent at communicating, whether in writing or verbally. Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer is $68,640 - $84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Wraparound Population Served: ages 5-21 Program Description: Wraparound is designed for high-risk children and adolescents with the most complex needs. These services aim to keep children and their families together through individualized services developed in a family-centered, team planning process. Services are provided at home and in the community. JOB SUMMARY Working independently in the family's home and a variety of community and/or treatment settings, Facilitator I coordinates services with an understanding of the complexity of each family while blending the clinical care of the youth with the facilitation of the life domain planning process. Provides cross-functional team facilitation to support and enhance the efforts of youth and their families/caregivers, system workers who are part of the support team, and other individuals in a variety of environments. Provides facilitation, assessment, and case management services including all related documentation for services planned and provided. Works independently, under limited supervision in family homes and a variety of community and/or treatment settings. Works within the vision, mission and philosophy of the agency. RESPONSIBILITIES AND DUTIES * Provides facilitation and coordination in the development of individualized services for youth and families. * Implements strength-based family centered methodology into planning and develops creative methods to ensure individualized culturally sensitive care. * Understands interactions of complex systems in the context of a family's life, service delivery structures and the community's resources. * Elicits, values and incorporates divergent perspectives in action plans and strategies in order to help youth stabilize in a placement and connect them with a permanent setting. * Participates with families as a complete unit with focus on individual strengths/concerns/needs. * Partners with parents of special needs children in order to ensure parent voice, choice and access. * Facilitates the development and refinement of effective reactive and proactive safety plans. * Provides leadership role in linking parents, youth and staff when a crisis arises. * Ensures the involvement of natural members with the Child and Family team. * Assists Family Specialists and other line personnel to develop strength-based interventions and strategies which include plans for transition to primary caregiver. * Provides meeting minutes to all Child and Family Team members and facilitates communication plans to support on-going inclusion and accountability of all team members. * Participates effectively in both internal and external multidisciplinary clinical teams. * Assesses and integrates internal and external customers' concerns, needs and expectations into planning process. * Organizes and presents clinical evaluation and initial treatment plans to staff and community partners and participates in service reviews. * Understands and implements funding policies/procedures and trains Child and Family Teams in stewardship practices. * Provides effective, therapeutic linkages with referral sources, collateral contacts, community resources and program staff. * Manages flexible schedule consistent with family and program needs. * Monitors effectiveness and efficiency of interventions with youth and families. * Demonstrates effective personal organizational systems for ensuring paperwork/information management accuracy and timeliness. * Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES * Conflict resolution * Documents clearly and accurately * Encouraging customer focus * Leads team performance * Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * Master's Degree (M.S./M.A.) in related field. * Experience serving individuals with complex needs including SED youth/families and/or youth residential settings. * Experience with the mental health, child welfare and/or juvenile probation systems. OTHER SPECIFIC REQUIREMENTS * Availability to participate in 24-hour on-call program. PREFERRED QUALIFICATIONS * MHRS and licensure eligibility. HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language is highly desirable. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: FSP Population Served: Adults 18-100 JOB SUMMARY Works within the vision, mission and philosophy of the agency. Under direct supervision, the Harm Reduction Specialist provides Motivational Interviewing and Trauma Informed support and counseling to clients including those residing in Pacific Clinics operated Temporary Housing facilities. The specialist will focus on clients engaging in behaviors that pose safety risks from drug and alcohol use, sexual practices and self-injury. This position will coordinate services, practicing harm reduction and housing first principles, including leading on-site support and recovery groups, consulting with supportive services and housing staff regarding consumers' progress and participation. The position will employ a client-centered approach to services, working to meet clients where they are at in their motivation to change and work respectfully within a harm reduction framework to create safety and assist in movement towards wellness. RESPONSIBILITIES AND DUTIES Adheres to housing first, trauma informed care and harm reduction model of treatment with clients. Works in partnership with housing and program staff to identify clients who would benefit from harm reduction substance use services. Utilizes a progressive engagement model to build thoughtful and intentional relationships that engage and empower individuals Provides harm reduction education to persons who are unhoused and misusing drugs, alcohol and/or engaging in other risky behaviors. Supports clients in non-coercive, agenda free conversations and strategies around chaotic substance use, employing motivational interviewing principles, person-centered language, and trauma informed care principles Support clients in referral, navigation and linkage to substance use disorder treatment, detox, or other programs when appropriate Attend case conferencing meetings to coordinate services with other providers. Provides substance misuse counseling and linkage to related resources where desired and indicated, using a Harm Reduction philosophy as the basis for interventions. Utilizes motivational interviewing techniques to communicate with clients in a respectful, culturally appropriate, non-judgmental manner. Assists clients in learning social skills and independent living skills that facilitate community integration including budgeting, transportation and grooming and hygiene. Supports clients' integration into the community through social and recreational activities. Acts as a Substance Use Navigator (SUN) to interact with clients, assess their readiness for treatment and link the client to appropriate care. Maintains up-to-date information about the effects of various substances, withdrawal symptoms, and treatment options to effectively educate and counsel clients. Establishes relationships with and serves as primary point of contact for clients with potential substance use or co-occurring mental health disorders. This may include initial brief screenings and interventions using standardized tools. Supports the establishment of client driven recovery activities and groups within the house using the Harm Reduction and Motivational Interviewing principles. Assists clients in linking with resources in the community, primarily recovery services and activities aimed at increasing the resident's knowledge of community resources and ability to use those resources. AGENCY COMPETENCIES Continuous Quality Improvement and Continuous Learning Focuses on quality of work and accomplishes tasks by considering all of the areas involved. Understands the level of quality expected in the job. Continuously builds and leverages technical and professional expertise. Establishes and adheres to procedures to improve work and skills. Innovation and Change Management Ethics and Values Adheres to the principles of ethical practices and values. Acts with integrity and is widely trusted Is seen as a direct, truthful individual Can present the unvarnished truth in an appropriate and helpful manner Maintains confidentiality Admits mistakes Demonstrates the following values: - Innovation - Communication Service Excellence These are the principles we adhere to in our work with each other, those we serve, and the communities in which they live Strengths-based Family Centered Individualized Community-based Team-based Culturally Competent Collaborative and Integrative Natural Supports Persistence Flexible and Accessible Outcomes Driven Needs Driven Customer Service QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE Associate's degree in a mental health related field and/or one (1) year of related experience with substance using, homeless and mentally ill populations At least 1 year of experience working with the spectrum of substance misus Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver or family member of a consumer and be willing to share this experience. Have a strong dedication to recovery. Demonstrated experience and ability to relate to a culturally diverse clientele and staff. Individuals with lived experience are strongly encouraged to apply Demonstrated experience and ability to relate to a culturally diverse clientele and staff. A bilingual skill in the appropriate language for the Clinics' clients is highly preferred. Must demonstrate ability to work as part of a multidisciplinary team. Must be able to work under minimal supervision. Possess strong community outreach skills. Communicate effectively both verbally and in writing. Strong paperwork and documentation skills. Must pass Department of Justice (DOJ), Federal Bureau of Investigation (FBI), background check. Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. PREFERRED QUALIFICATIONS Certification as a Substance Use Specialist Certification as a Peer Specialist PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Compensation We Offer * The initial compensation for this position ranges from $21.00- $25.83 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* * 7.5% Bilingual Differential for qualified positions* * must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 3.5% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Work Schedule: Mon-Fri 9-6:30pm JOB SUMMARY Demonstrates, trains and oversees the supportive/coaching relationship with primary caregivers, the parent perspective role and supports development of shared understanding between individuals and/or groups based on the twelve principles of the agency service delivery philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, demonstrate unconditional acceptance, and assist with problem solving. Also supports best practices by providing a parent's perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families, and to participate in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with youth and adults. Works within the vision, mission and philosophy of the agency. RESPONSIBILITIES AND DUTIES * Demonstrates mastery of all Family Partner I job description responsibilities and duties. * Models at an advanced level, the use of personal and professional life experience to provide peer support to parents and caregivers served by the program. * Provides a caregiver's perspective in a variety of internal and external settings. * Models at an advanced level for others non-judgmental, culturally relevant support to parents and caregivers. * Explains to other staff how to explore, identify, and re-establish (if needed) a natural support system. Identifies and links family with community connections and resources. * Coaches others on how to collaborate and participate in Child and Family team (CFT) meetings to ensure access, voice and choice within process and to support the parent/caregiver's connection to the CFT members, as necessary. Identifies community connections for internal teams. * Serves as an expert consultant and supports shared understanding to ensure that family and providers understand each other's perspective and information. * Demonstrates expert level conflict resolution skills. * Assists program leadership with the coaching of Family Partner I. * Other responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES * Contributes to team performance * Encouraging customer focus * Personal disclosure * Initiative * Self-knowledge QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE * High School diploma or GED required. * Up to three (3) months of experience. * Be able to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services. This ability is typically acquired as the primary caregiver of a child with complex needs. OTHER SPECIFIC REQUIREMENTS * Therapeutic crisis intervention and agency Wraparound training. * Basic computer word processing skills. * Diplomacy in resolving conflicts and integrating divergent perspectives. PREFERRED QUALIFICATIONS * Some college education is preferred. HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.00 - $25.83 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Wraparound Population Served: 0-21 Program Description: Wraparound is designed for high-risk children and adolescents with the most complex needs. These services aim to keep children and their families together through individualized services developed in a family-centered, team planning process. Services are provided at home and in the community. JOB SUMMARY Works within the vision, mission and philosophy of the agency. Within a team process, develops a strength based relationship with youth and care givers. Intervenes with maladaptive behaviors while developing the youths strengths and interests. Responsible for linking to community resources, and transferring skill sets to the care giver. Does whatever it takes to meet the needs of the family in a strength based approach while also working to preserve the family unit. Helps to create permanent connections for youth and families. May search, locate and engage family members for youth. Assists with transitioning kids to the lowest level of care. Works independently in the family's home and in a variety of community and/or treatment settings. RESPONSIBILITIES AND DUTIES * Provides direct services to youth and families. * Provides direct billable mental health services, documents in alignment with MediCal regulations and achieves set productivity expectations * Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families. * Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes. * Works with youth and family teams to support family driven, strength based planning and interventions. * Understands and take advantage of therapeutic opportunities in crisis situations. * Conducts observations regarding specific target behavior, track progress and modify plans with the family to support their intended identified outcome. * Assists teams in developing a hypothesis of function and underlying unmet need in an effort to develop individualized, strength based strategies and interventions that will result in positive behavior change. * Engages caregiver, family members and other natural supports in building youth specific parenting responses that support positive behavior change and overall family relationships. * Works in the community directly with youth and families to develop and implement safety and skill refinement plans. * Supports families in bridging to and or building on natural resources and accessing community based program supports that will continue support over time. * Develops resources within the community to serve children and families. * Assists youth and family teams to meet specific service needs (ie help develop strategy or resource specific to an identified need) and monitor outcomes. * Participates in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches and setting deadlines. Completes Connectedness Maps as needed. * Documents interactions and practices and maintain administrative expectations in a timely manner. * Meets and or exceeds all direct service expectations and documentation requirements. * Assists in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate. * Builds on individual strengths, concerns, and needs with balanced focus on the family as a unit. * Facilitates and/or co-facilitate, support, and model participation in healthy group dynamics within various settings including family homes, schools, parks and recreation centers, and treatment facilities; and provides an open forum for expression of feelings and ideas when appropriate. * Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve family identified goals. * Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES * Conflict Resolution * Documents clearly and accurately * Encouraging customer focus * Learning on the fly * Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * High school diploma or GED. PREFERRED QUALIFICATIONS * 1 year working with children * BA/BS in related field preferred HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language is highly desirable. * ---------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1