Pacific Clinics jobs in San Bernardino, CA

What We Offer ranges from $21 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Schedule: Monday to Friday, from 8:30am to 5pm Conducts telephone screening of callers to toll-free line. Arranges for eligible people to receive initial assessment at various Los Angeles County programs or provides referrals to other providers as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assists with follow-up on referrals from ACCESS Service & Referral Number. * Answers calls that come in to the center in a manner that is consistent with Agency values. * Assesses the needs of each caller including substance abuse related service needs. * Assists callers with making referrals to appropriate outside services. * Completes screening and registration forms. Collects and processes insurance information on all clients based on program's requirements. * Assists callers who are in need of immediate services due to a crisis situation and help stabilize the situation and arrange for on-site follow-up, if needed. * Maintains a log of all calls not tracked by the computer software. * Maintains working relationships with individuals inside the Agency and in the community. * Meets with supervisor and participates in scheduled team meetings/training. * Documents all services for Short-Doyle/Medi-Cal/Early Periodic Screening, Diagnosis, and Treatment (EPSDT) in compliance with funding source * Completes all documentation within the timelines established by the Program for service delivery. * Attends and participates in staff meetings to provide input towards program development and staff training. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Bachelor of Arts degree or two (2) years related experience with chronically mentally ill populations and/or in social services related field. * Demonstrated experience and ability to relate to a culturally diverse clientele and staff. * Must demonstrate ability to work as part of a multidisciplinary team. * Excellent written and verbal communication skills. * Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. * Bilingual skill in the appropriate language for the Clinics' clients is highly preferred. * Experience providing services to consumers who have varied diagnostic backgrounds. * Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $21 to $25.83 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Monday through Friday, from 8:30am to 5pm Primary responsibility is to provide administrative support to program management and all program staff. Works with Office Manager on potential problems and implements solutions or refers problems/solutions to program management. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answers/screens Program site phones and takes messages for program management as needed. • Maintains proper filing and computer entry of all program site records or other case information/general information. Types and stores all information on computer. • Maintains a sufficient supply of forms and office supplies for site program. • Processes procedures including but not limited to: Utilization Review Tracking, UMDAP, typing general program correspondence, photocopying, distribution of memos, forms, and other general communication items to program staff and interns as directed. • Completes and processes DMH computer reports. • Collects and processes insurance information on all clients based on program's requirements. • Processes and distributes daily incoming and outgoing clinic mail. • Schedules program/staff and other meetings as directed by Divisional Director or designee. Types information into the computer. • Provides direction and task assignment to General Clerk and/or designated support staff to ensure the timely completion of office assignments. • Assists with front office operations providing backup to all support staff positions as needed. This includes and but is not limited to switchboard, filing, front reception desk activities. • Files items sequentially in client chart according to established filing system accurately and promptly. • Maintains all charts in such a way that authorized staff can easily locate items. • Functions as part of an Agency support services team and provides clerical support coverage at other programs and locations as requested. • Types correspondence and other paperwork as directed by Divisional Director or designee. • Provides secretarial support in management meetings and staff meetings as necessary, (e.g. takes and process minutes). • Interacts with program site managers and provides timely communication of messages, problems and business needs. • Interacts with program managers, therapists, milieu counselors, support staff, and clients, providing timely communication and maintaining an effective working relationship with all staff and clients. • Attends and participates in staff meetings to provide input towards program development and staff training. • Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • High school diploma with some college preferred. • Minimum two (2) to three (3) years administrative support experience. • Ability to compose and set up correspondence using correct form and grammar. • Knowledge of word processing, Windows, and basic knowledge of general computer equipment (keyboard, monitor and printer features). • A basic understanding of business or public administration principles. • Effective verbal and written communication skills, Bilingual abilities consistent with program/client needs strongly preferred. • Must maintain and valid California Driver's License and insurability on the Agency's auto liability insurance policy. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $25.83 to $31.77 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. JOB SUMMARY: Schedule: Monday through Friday, from 8am to 430 pm. Works within the vision, mission and philosophy of the agency. Is responsible to perform a variety of tasks to repair and maintain buildings, equipment, and machinery. Projects will include but are not limited to carpentry, electrical, basic mechanics, painting, and construction. The position is responsible for acting as a lead and ensuring the quality and productivity standards. The position will monitor processes to maintain the timely delivery of services. RESPONSIBILITIES AND DUTIES 1. Initiates monthly checklists for building repair and outages. 2. Maintains and updates Material Safety Data Sheets (MSDS) as necessary. 3. Initiates safe OSHA work practices, demonstrating personal protective equipment (PPE) usage. 4. Initiates the maintenance and repairs as required buildings, gutters and roofs, painting, plumbing, electrical and other assigned tasks. 5. Initiates the maintenance work of internal and external building, landscaping, upkeep, cleaning and maintenance, including but not limited to restrooms, sidewalks, parking lots, and furniture. 6. Initiates, maintains, and makes repairs on maintenance and mechanical equipment to ensure cleaning and maintenance responsibilities are performed timely and effectively. 7. Initiates installation, maintenance, and service of all safety and emergency equipment such as fire extinguishers, intercom systems, service schedules, and receives/responds to alarm system calls. 8. Performs a variety of drafts and designs of blueprints and plans for maintenance and repairs. 9. Initiates, maintains and documents records of equipment capacity, utilization, disbursements, and inventories. Conducts physical inventories to maintain adequate equipment and supplies. 10. Utilizes vehicle and equipment maintenance procedures. 11. Participates in on-call rotation as scheduled 12. Performs other responsibilities, as assigned, to support specific department/business needs CORE ABILITIES Ability to: • Demonstrate a broad and in-depth understanding knowledge of carpentry, painting, plumbing, construction, electrical and mechanical trades. • Work from written work orders or verbal • Use various hand tools, gauges, drills, grinding wheels, saws, and testing devices. • Work at all heights and depths. • Read schematics, blueprints, architect's drawings. • Measure distances: marks, and scribes dimensions and reference points on surfaces, using such measuring and marking devices such as calibrated ruler, micrometer, caliper, scriber, etc. • Erect scaffolding, shoring, and braces. • Understand advanced carpentry, painting, plumbing, electrical, mechanical, and construction Perform basic repairs on roof. • Use trowel and smooth plaster with to attain uniform thickness. • Assist supervisor with projects. • Resource allocation and utilization. • Quality assurance, and troubleshoot. • Research, plan, monitor, implement. • Create, innovate, prioritize, and reorganize.. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE • GED, High School diploma, or certification from a vocational school for a related area. • Minimum of three (3) full time years of working experience in the trades or performing similar duties that would have allowed for this scope in job function. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. OTHER SPECIFIC REQUIREMENTS • Experience writing reports on a computer. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Program Description: Pacific Clinics' Certified Community Behavioral Health Clinic (CCBHC) program is a specially-designated to ensure access to coordinated, comprehensive behavioral health care. The CCBHC serves anyone who requests care for mental health or substance use, regardless of their ability to pay, diagnosis, or age. This includes developmentally appropriate care for youth. We meet federally-approved standards for the range of services we provide and are required to get people into care quickly. Services are currently provided in the Los Angeles vicinity, with virtual work opportunities. Our model of care includes: * Comprehensive behavioral and physical health services so people of all ages who need care don't have to piece together the support they need across multiple providers. * Care coordination to help people navigate systems to address social drivers of health. Access to crisis services 24 hours a day, 7 days a week. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer * The initial compensation for this position ranges from $69,971.00 - $86,055.00 * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions (Spanish approved) Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the values and clinical philosophy of the agency and within the Certified Community Behavioral Health Clinic framework and Collaborative Care Model. The BCM is a core member of the collaborative care team, including the patient's medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The BCM is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental health providers and system navigators. The behavioral care manager (BCM) coordinates the overall effort of the treatment and ensures effective communication among team members. RESPONSIBILITIES AND DUTIES * Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient's medical provider and, when appropriate, other mental health providers and system navigators. * Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care. * Provide patient education about common mental health and substance abuse disorders and the available treatment options. * Systematically track treatment response and monitor patients (in person or by asynchronous/synchronous telehealth) for changes in clinical symptoms and treatment side effects or complications. * Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. * Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. * Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated. * Participate in regularly scheduled (may be daily; usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person. * Track patients follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. * Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers. * Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care. OTHER DUTIES AND RESPONSIBILITIES * Practices self-care, remains aware that others may be contending with stress, and treats other with grace. JOB SPECIFIC COMPETENCIES * Documents Clearly and Accurately * Encourages Customer Focus * Work effectively within multidisciplinary teams * Initiative * Leads Team Performance QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * Master of Arts (M.A.) degree in Social Work or a closely related field (e.g., Marriage, Child and Family Counseling or Psychology). * Three (3) years of supervised clinical experience. * Within 3 months of licensure or Licensed according to California state law (Welfare and Institutions Code section 5600.2). OTHER SPECIFIC REQUIREMENTS * Strong leadership and crisis management skills. * If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually. PREFERRED QUALIFICATIONS * Four (4) to five (5) years of clinical experience. * Training in domestic violence, physical/sexual child abuse, and suicidal trauma with the competency to maintain current knowledge related to state, county, and local law. * Self-defense training to react/respond to harmful and violent physical situations. * Knowledge of local county rules and regulations from the Department of Social Services or related division. HIGHLY DESIRABLE SKILLS * Experience, knowledge, skills, and abilities with culturally diverse populations. * Speak, read, and/or write another language. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-JM2

Compensation We Offer is $23.00 per hour. * We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve * Benefits eligibility starts on Day 1! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Head Start Population Served: 0-5 Years JOB SUMMARY The Pacific Clinics Head Start/Early Head Start/EHS CCP Intervention Aide provides instructional support to children with disabilities by partnering with classroom teachers. The position helps infants and toddlers and preschoolers with special needs succeed in the inclusive learning environment, of the Head Start classroom and playground. The Intervention Aide is responsible for supporting and assisting one or more individuals with a disability to be successful in a Head Start program setting. The aide must have a working knowledge of disabilities, the ability to communicate and work effectively with parents and staff, the ability to effectively adapt activities, the ability to promote positive interactions for individuals with disabilities into the general community and must be able to reinforce the program supervisor's instructions. The position reports to the Pacific Clinics Comprehensive Services Manager. RESPONSIBILITIES AND DUTIES * Manages a caseload that is tailored to the specific needs of the children being supported. * Acts as an advocate for the child(ren) and emphasize the child's abilities and similarities, with typically developing children, while de-emphasizing differences. * Is alert and responsive to health and safety needs of the child(ren). * Collaborate with teachers, the Early Intervention Coordinator, and Mental Health Supervisor to support children with special needs. * Involve themselves with other participants and staff as much as possible to contribute to the whole program. * Strive to become a part of the classroom staff with the other staff and bring as little extra attention to the individual with a disability as possible. * Identify and implement necessary interventions and modifications to ensure the successful inclusion of children in the classroom. This may include curriculum adaptations, use of specialized equipment, individualized teaching strategies, visual aids, etc. * Assist students 1:1 and/or in small groups. * Provide behavior management when necessary. * Assist with mealtimes, diaper/toileting routines, lift and assistance of child, if applicable. * Communicate all incidents/accidents to the program supervisor, the Eary Intervention Coordinator and Mental Health Supervisor immediately. * Communicate with parents and other team members on a regular basis and complete summary sheets on the participant's progress. * Be flexible and adaptable to accommodate fluctuations in schedule. * Follow member entities policies and procedures. * Creates an environment which is conducive to learning for the student during 1:1 time. * Develops and monitors individualized goals for children in collaboration with the classroom teacher and provides targeted support to help achieve these goals. * Maintains an organized weekly schedule of services provided to children. * Accurately documents interventions and progress in the designated database (e.g., COPA). * Offers guidance and recommendations to classroom staff on best practices for supporting the inclusion of children with special needs. * Coordinates with the Early Intervention Coordinator when children are receiving IDEA services or are in the process of referring to the necessary observations and ensuring the implementation of service plan goals. * Participate in specialized training to effectively deliver targeted intervention services. * Provides general classroom support as needed as directed by Supervisor. OTHER DUTIES AND RESPONSIBILITIES * Other duties may be assigned. INTRODUCTION TO CORE COMPETENCIES At Pacific Clinics certain principles and values shape and influence all of our decisions and actions. Our Agency Core Competencies express our expectations relative to behaviors to be modeled by our leaders and engrained in the practices of our employees. These Agency-wide competencies are the foundation for the success of our employees across the organization, while job specific competencies provide expectations for individual positions. MINIMUM EDUCATION AND/OR EXPERIENCE * A.A. degree in Child Development, Early Childhood Education, Psychology, Education/Special Education, Child Development, or related field. * Minimum of 6 months of experience working with children in a professional education setting. * Child development background and work experience with children 0-5 years old required. * Work experience with children and families, who have challenges in development/special needs, and/or challenging behaviors. * Experience and knowledge with disability services, special education and inclusion strategies and plans. * Bilingual verbal fluency in Spanish, Armenian, Russian, Mandarin, Cantonese, or Korean highly desirable. * Ability to maintain participant confidentiality. * Must possess basic computer skills. Demonstrated proficiency with Microsoft Office applications (i.e., Skype, Outlook). Must be able to learn and use tablet and/or other assigned devices. * Excellent written, verbal, and interpersonal skills, ability to communicate ideas clearly, and understanding of cross-cultural differences required. * Ability to interpret and implement policies, procedures, and regulations. * Ability to demonstrate good judgment, exercise discretion, and maintain a high level of confidentiality in handling sensitive situations and documentation. * Ability to maintain positive customer interaction and professionalism, friendly, positive demeanor and professional maturity and work cooperatively with a variety of individuals and groups; demonstrated ability to interact well with children and their families, and to maintain a positive effect. * California Department of Justice/FBI criminal clearance, TB clearance, or completion of medical treatment, and CPR certification required. * Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations. OTHER SPECIFIC REQUIREMENTS ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiates and maintains professional interactions and communication with Clinic's employees and/or others. Works on a programmatic level with various program options including center-based, home-based, and family childcare. Supports community partnerships and collaborations that are part of the program's mission and services. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Desire and physical ability to play on the floor is necessary. * May occasionally need to provide gentle physical restraint children. * May be required to lift up to 45 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to: * Outside weather conditions. * Local business travel is required. * Work is generally performed in a classroom setting, or in an office environment, involving face-to-face communication. * Travel/overnight may be required associated with attendance at conferences, meetings and other duties. * Some exposure to communicable diseases. * Noise level in the work environment may be moderate to loud. * Some evenings and weekends work may occasionally be required for events such as home visits, parent-teacher conferences, Parent Committee meetings, social or community events. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. LEVEL OF CONTACT WITH CHILDREN * Requires full background check and TB exam. * Requires physical. DRIVING PRIVILEGES * May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. TRAINING Needs to successfully complete all required agency training indicated for this position. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

About our Program: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $68,640.00 -$84,418.54 per year. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Under direction of the Program Manager- CalAIM, hires, develops, trains, manages, and retains program staff and team(s) to ensure customer satisfaction and culturally competent service delivery consistent with managed care requirements. Functions as the liaison between team, agency, and community partners. Ensures provision of high-quality service by program staff through administrative supervision and monitoring of program KPIs. RESPONSIBILITIES AND DUTIES Clinical Care Management Works with Program Manager to ensures effective quality managed care services delivery for assigned health plan members. Ensures and monitors satisfaction and defined outcome achievement for health plan members. Collaborate with licensed staff to provide effective crisis and risk prevention and management. Provides 24/7 availability as needed. Culturally responsive to internal and external customers and ensures customer voice. Provides direct services to health plan members, as support to the direct service staff, to ensure smooth delivery of service. Responsible for managing referrals (e.g., electronic, telephonic, manual) and assigning accordingly May be responsible for case load. Ensures customer voice and is culturally responsive to internal and external customers. Consults with clinical and medical staff about treatment plans, youth and family issues, progress and needs. Program & Fiscal Management Oversees and supports the assessment process and implementation of treatment plans consistent with managed care requirements. Manages day-to-day provision of services of team members (e.g., System Navigators). Work with Program Manager to ensures staff engage health plan members for enrollment and other revenue related activities meet or exceed revenue forecasts to ensure viable programming. Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards. Oversee clinical documentation meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement. Effectively manage individual and program utilization rates Responsible for managing team operation metrics at appropriate frequency to effectively manage the program, staffing pattern, and clinical needs Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirements. Personnel Management Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates. Leads and manages change. Proactively identifies potential conflicts and facilitate resolution. External Liaison Work with Program Manager to ensure effective coordination of services for health plan members with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. Provides outreach to the community regarding managed care and behavioral health. Quality Assurance and Improvement Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE A combination of education and experience equivalent to a: Bachelor of Arts or Science (B.A./B.S.) or associate degree in related field and 3 additional years of experience in addition to minimum experience requirement. Bachelors in behavioral science, public health, nursing, preferred. Minimum of three (3) years of experience in primary care, public health, social or mental health services delivery. Knowledge of whole-person or integrated care preferred. --------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $21.80 -$26.89/ per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 3.5% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Program: CalAim JOB SUMMARY Works within the vision, mission, and philosophy of the agency. The Cal-AIM Housing Navigator reports to the Cal-Aim Program Manager of Housing, and is responsible for ensuring members authorized by the Managed Care Plans are provided with timely and quality housing transitional navigation services, housing deposits, and housing tenancy and sustaining services throughout the county. The Cal-AIM Housing Navigator provides and delivers Community Supports housing services, collaborates with the local Continuum of Care (CoC) homeless services systems, Managed Care Plans (MCPs), and Enhanced Care Management (ECM) providers to provide quality services to members. The Housing Navigator-CalAIM Housing must possess experience in the housing and homeless arena and knowledge of the Housing of Urban and Development (HUD) funding and regulations. Requires solid communication and organizational skills, along with the ability to successfully operate in a managed care setting. RESPONSIBILITIES AND DUTIES Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. Demonstrates a commitment to consumer choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care, if applicable. Assists and supports members with linking to and utilizing education and employment services. Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. Encourages and supports members' skills and talents. Participates in off-site presentations introducing the program to community partners and potential new consumers. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Participates in continuous learning process as it relates to engaging consumers. Completing intakes and assessments to determine clients' housing needs and identify clients requiring completion of HMIS CES Surveys. Meeting with clients on a weekly basis to monitor and evaluate housing progression Assisting clients with developing an individualized housing support plan based upon the housing assessment. Identifying and securing available resources to assist with subsidizing rent and identifying affordable housing options, including but not limited to: Evaluating the rental market Networking with potential landlords to develop relationships and build housing stock. Assisting with housing applications, including gathering and compiling supporting documents Assisting with applications for supportive and subsidized housing Conduct pre-inspections of identified unit to ensure it meets Housing Quality Standards (HQS) Assist clients with requesting security deposit assistance, and set up fees (ie; utility arrearages and deposits). Assistance with obtaining necessary household goods that ensure the access and safety of each individual client (ie; hospital beds, hoyer lifts, HVAC, and pest control services, etc.). Provide landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing. Educate clients on Landlord/Tenants rights. Maintaining documentation of services provided as required by the program contract and Agency standards by completing service notes, documentation in HMIS and Salesforce; and completion of all required documents in accordance with HUD and funding source. Maintain housing charts in accordance with Agency and contractual requirements and guidelines. Conduct health & safety home visits, including unit habitability inspections. Early intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other lease violations. Collaborate and provide linkage to community resources to prevent eviction when clients housing is potentially jeopardized. Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process. OTHER DUTIES AND RESPONSIBILITIES Practices self-care remains aware that others may be contending with stress and treats other with grace. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB-SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. 3 years of experience related to case management, housing supportive services, and working with the homeless population, is highly desirable. Knowledge of housing rights pertaining to homelessness, and low- and moderate-income housing is highly desirable. OTHER SPECIFIC REQUIREMENTS Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). Must know or quickly acquire extensive knowledge of local community resources. HIGHLY DESIRABLE QUALIFICATIONS Knowledge of Coordinated Entery Systems (CES), local Continuum of Care system, local housing authorities, and ability to create partnerships with local landlords, realtors, property management companies as an effort to build housing stock. Have training in Motivational Interviewing, Trauma Informed Care, Harm Reduction and other related trainings. Demonstrate ability to work effectively and professionally with diverse communities. Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs. Work just as well independently as they do on a team. Exercise mature judgement, and are highly motivated, self-starting and proactive. Are excellent at communicating, whether in writing or verbally. Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

What We Offer ranges from $25.31 to $31.12 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Job Summary: Schedule: Monday through Friday from 8am to 430pm. The Safety Coordinator provides administrative and operational support for the organization's environmental health and safety (EHS) programs. This role assists in promoting a culture of safety by helping to coordinate safety training, inspections, and documentation across all clinic locations. The Safety Coordinator works under the direction of the Risk & Safety Manager to help ensure compliance with regulatory standards and internal safety policies.This position plays a key role in tracking incidents, preparing reports, and supporting emergency preparedness activities, contributing to a safe and trauma-informed environment for staff, clients, and visitors. Responsibilities and Duties * Assists in coordinating and scheduling safety trainings, drills, and new hire safety orientations. * Tracks completion of required safety courses and maintains accurate training records. * Supports the documentation of incidents, near misses, and follow-up actions in the safety database. * Assists with conducting routine safety walk-throughs and inspections of clinic facilities. * Leads the Injury Illness, Prevention Plan (IIPP) communications and provides support for all online safety presentations/trainings. * Prepares signage, checklists, and safety communications for distribution across departments. * Maintains safety supplies such as first aid kits, PPE, and emergency equipment; restocks as needed. * Supports emergency preparedness planning and drill coordination. * Helps monitor compliance with internal policies and regulatory requirements (e.g., OSHA, fire codes). * Assists in maintaining documentation for audits, licenses, and accreditation inspections. * Responds to safety-related inquiries and routes them to the appropriate department or supervisor. * Tracks corrective actions to ensure timely resolution of safety concerns. * Provides general support to the Risk & Safety team in project implementation and follow-up. * Travel occasionally to agency sites statewide to assist with inspections, trainings, and safety drills. Job Specific Competencies * Strong organizational and recordkeeping skills * Clear and professional verbal and written communication * Basic knowledge of safety principles and regulatory requirements * Proactive attitude and attention to detail * Ability to manage multiple tasks and prioritize effectively * Collaboration and teamwork across departments * Dependability and responsiveness in a support capacity * Confidentiality and professionalism in handling sensitive information * Customer service orientation with internal staff * Willingness to learn and grow in the field of safety and risk management Qualifications * Associate's degree (AA/AS) in Occupational Health, Public Administration, or related field and (2) or more years of relevant experience required; or equivalent combination of education and experience to include: * Minimum of (2) years of experience in administrative, facilities, or safety-related support roles * Familiarity with OSHA regulations, emergency procedures, or safety training coordination preferred * Proficiency in Microsoft Office and ability to maintain organized electronic files and records * Communication: Strong written and verbal communication skills; able to work effectively with staff, management, and external vendors. * Organizational Skills: Excellent attention to detail, time management, and ability to manage multiple priorities simultaneously. * Certifications (required within 90 days of hire): * CPR/First Aid/AED(Healthcare Provider Cert), Fire Life Safety (LAFD BLUE CARD) * Hazard Communication, OSHA 10. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. Physical Requirements While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. Level of Contact With Children Will not have unsupervised contact with children. Training Needs to successfully complete all required agency training indicated for this position. This is to acknowledge that I (Print Name of Employee) have received a copy of this . I have the obligation to read and understand the information contained herein. If I have any questions about the content of the job description, I can contact my Supervisor/Manager. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Child and Young Adult FSP Population Served: 0-20 JOB SUMMARY Works within the vision, mission and philosophy of the agency. Under direct supervision, the Harm Reduction Specialist provides Motivational Interviewing and Trauma Informed support and counseling to clients including those residing in Pacific Clinics operated Temporary Housing facilities. The specialist will focus on clients engaging in behaviors that pose safety risks from drug and alcohol use, sexual practices and self-injury. This position will coordinate services, practicing harm reduction and housing first principles, including leading on-site support and recovery groups, consulting with supportive services and housing staff regarding consumers' progress and participation. The position will employ a client-centered approach to services, working to meet clients where they are at in their motivation to change and work respectfully within a harm reduction framework to create safety and assist in movement towards wellness. RESPONSIBILITIES AND DUTIES Adheres to housing first, trauma informed care and harm reduction model of treatment with clients. Works in partnership with housing and program staff to identify clients who would benefit from harm reduction substance use services. Utilizes a progressive engagement model to build thoughtful and intentional relationships that engage and empower individuals Provides harm reduction education to persons who are unhoused and misusing drugs, alcohol and/or engaging in other risky behaviors. Supports clients in non-coercive, agenda free conversations and strategies around chaotic substance use, employing motivational interviewing principles, person-centered language, and trauma informed care principles Support clients in referral, navigation and linkage to substance use disorder treatment, detox, or other programs when appropriate Attend case conferencing meetings to coordinate services with other providers. Provides substance misuse counseling and linkage to related resources where desired and indicated, using a Harm Reduction philosophy as the basis for interventions. Utilizes motivational interviewing techniques to communicate with clients in a respectful, culturally appropriate, non-judgmental manner. Assists clients in learning social skills and independent living skills that facilitate community integration including budgeting, transportation and grooming and hygiene. Supports clients' integration into the community through social and recreational activities. Acts as a Substance Use Navigator (SUN) to interact with clients, assess their readiness for treatment and link the client to appropriate care. Maintains up-to-date information about the effects of various substances, withdrawal symptoms, and treatment options to effectively educate and counsel clients. Establishes relationships with, and serves as primary point of contact for clients with potential substance use or co-occurring mental health disorders. This may include initial brief screenings and interventions using standardized tools. Supports the establishment of client driven recovery activities and groups within the house using the Harm Reduction and Motivational Interviewing principles. Assists clients in linking with resources in the community, primarily recovery services and activities aimed at increasing the resident's knowledge of community resources and ability to use those resources. AGENCY COMPETENCIES Continuous Quality Improvement and Continuous Learning Focuses on quality of work and accomplishes tasks by considering all of the areas involved. Understands the level of quality expected in the job. Continuously builds and leverages technical and professional expertise. Establishes and adheres to procedures to improve work and skills. Innovation and Change Management Ethics and Values Adheres to the principles of ethical practices and values. Acts with integrity and is widely trusted Is seen as a direct, truthful individual Can present the unvarnished truth in an appropriate and helpful manner Maintains confidentiality Admits mistakes Demonstrates the following values: - Innovation - Communication Service Excellence These are the principles we adhere to in our work with each other, those we serve, and the communities in which they live Strengths-based Family Centered Individualized Community-based Team-based Culturally Competent Collaborative and Integrative Natural Supports Persistence Flexible and Accessible Outcomes Driven Needs Driven Customer Service QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE Associate's degree in a mental health related field and/or one (1) year of related experience with substance using, homeless and mentally ill populations At least 1 year of experience working with the spectrum of substance misus Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver or family member of a consumer and be willing to share this experience. Have a strong dedication to recovery. Demonstrated experience and ability to relate to a culturally diverse clientele and staff. Individuals with lived experience are strongly encouraged to apply Demonstrated experience and ability to relate to a culturally diverse clientele and staff. A bilingual skill in the appropriate language for the Clinics' clients is highly preferred. Must demonstrate ability to work as part of a multidisciplinary team. Must be able to work under minimal supervision. Possess strong community outreach skills. Communicate effectively both verbally and in writing. Strong paperwork and documentation skills. Must pass Department of Justice (DOJ), Federal Bureau of Investigation (FBI), background check. Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PREFERRED QUALIFICATIONS Certification as a Substance Use Specialist Certification as a Peer Specialist PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $21.00 - $25.83 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* * Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are: Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura. Who We Serve: Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California. Program Type: Employment Services Population Served: 18-25 POSITION SUMMARY: Responsible for providing employment preparation and job search skills training as well as job coaching to adults with psychiatric disabilities at off-site employment locations and program facilities. Performs any or all of the duties of a Case Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collaborates with Case Managers, Therapists, Team Leaders and Program Directors in assigned programs to facilitate the identification of consumers who are interested in and would benefit from employment services. Engages consumers and assess consumers' work readiness. Assists consumers with identifying barriers they may have to obtaining employment in the community. Collaborates with the consumer, the consumer's Case Manager, and other team members to develop and implement an employment plan that addresses overcoming the consumer's barriers to employment. Assists/coaches consumers in the development of job search skills, transportation arrangements, resume preparation, interviewing techniques and job retention skills. Facilitates Employee Empowerment Group and Job Seeking Skills Group on a weekly basis. Collaborates with the Job Developer in identifying potential consumers' employment sites. When appropriate, visits work site, observes actual work in progress and prepares analysis of work environment, job requirements and specific job tasks. Conducts groups in conjunction with program staff to reinforce positive work behaviors. Monitors all assigned employment placements at least semi-monthly with the approval of the employee and the employer; provides oversight and ongoing job support on and/or away from the job site. Provides ongoing support and job retention services to consumers who choose not to disclose their disability to their employer at non-worksite locations at the program or in the community. Maintains ongoing liaison with employers and supervisors, obtaining feedback regarding consumer performance; assists in resolving problems quickly and efficiently. Accompanies consumers to job fairs, interviews, work sites, etc. as needed. Keeps program staff informed about member performance and support needs and follows up to assure all issues are addressed. Maintains Department of Rehabilitation (DOR) documentation and charts and DMH documentation as required. Assesses consumers need for Department of Rehabilitation services and refers consumers to DOR when appropriate. Consults with the DOR counselors providing feedback and participating in developing employment plans as appropriate, including bi-weekly meetings. Works with Supervisor of Employment Services to meet DOR contract requirements. Performing any or all of the duties of a Case Manager, as needed. Maintains a caseload of consumers who have employment-focused goals and may have other mental health service or case management needs. Assists consumers to understand and overcome social and emotional problems as they relate to the work environment. Attends meetings as assigned, including monthly cross program employment meetings, service team meetings and staff meetings. Promotes the Clinics to the employers in order to increase opportunities for member. Develops and maintains accurate, complete and timely documentation of services provided to consumers; ensures compliance with Clinics policies and procedures, contract compliance, state licensing and other requirements; enters information in member records, gathers data and may prepares reports on for management use and decision-making. Develops and maintains skills in the employment field through seminars, workshops or other forms of training/education. Reports to work on time and maintains reliable and regular attendance. Models Pacific Clinics' approach, mission and core values in all communication and correspondence. Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: Bachelors Degree in Rehabilitation Counseling or other related field preferred. Minimum three (3) years experience providing employment services for the mentally ill or demonstrated ability. Certificate in the Mental Health Worker Course highly preferred. Experience in coaching of individuals in supported employment. Demonstrated skills working effectively with the homeless and dually diagnosed population. Knowledge of mental health and employment community resources. Prior experience working in case-management, with the homeless or with individuals having chronic mental illness or similar work. General computer skills including Microsoft Office Software. Effective organization skills and ability to work with minimal supervision. Ability to work effectively as a team player. A working knowledge of the Psychosocial Rehabilitation model. Basic knowledge of public policies relative to member population and associated programs. Ability to demonstrate advocacy skills when appropriate. Effective verbal and written communication skills, bi-lingual skills in Spanish/English preferred. Ability to be flexible and work in a changing environment. Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. Required to obtain First Aid and CPR certification within first six months of employment and Non-Violence Intervention certification within first year of employment with Portals. First Aid and CPR certification must be maintained throughout employment with Portals. Ability to work effectively with diverse member population and amongst a diverse staff. Ability to work a flexible schedule as needed to fulfill program needs which may include weekends, evening, and holidays. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $68,640.00 - 81,860.40 per year. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions* Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Program: Family Supports Initiative / Success First POSITION SUMMARY: The Team Supervisor coordinates and supervises case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNS, LPTs, Clubhouse and/or other staff as assigned by the Program Director. Coordinates cases with the *Department of Mental Health (DMH) and in some counties Behavioral Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensures that all supervisees provide a wide array of quality services within their scope of practice to assist consumers in reaching their optimum level of functioning and improved quality of life. Ensures staff includes a consumer and family-centered approach to services in all treatment activities. Ensures that case management service plans address impairments and strengths and are consistent with the consumer's diagnosis. Ensures that consumers receive access to timely services including crisis intervention. Participates in the recruitment, selection, hiring and training of program staff. Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development. Participates in the development of program policies and procedures. Performs chart reviews consistent with Agency's and Division's requirements. Ensures charting and paperwork meet Agency, quality assurance and funding source requirements. Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise. Attends all Agency meetings and in-service trainings as required. Collaborates and consults with community partners to ensure consumers' needs are met. In some counties, supports community outreach and engagement efforts within the program and the region. Provides after-hours on-call crisis response/consultation. Works with the treatment team to provide appropriate coordinated care services to clients and their families. Attends and participates in staff meetings to provide input towards program development and staff training. Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. Reports to work on time and maintains reliable and regular attendance. Models Pacific Clinics' approach, mission and core values in all communication and correspondence. Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served. Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. For positions that support the Employment Services Department: Provides individual supervision for employment specialists. Supervision includes some office-based sessions, as well working side-by-side with specialists. Provides frequent (weekly or every other week) field mentoring for specialists who are new to their jobs, and those with outcomes that are less than desired. Collects client outcomes on a monthly basis. Shares outcomes for the program, as well as individual practitioners, with the IPS supported employment team each quarter. Helps team members set goals for improvement. Reviews individual outcomes with each practitioner and develops written plans for improvement. Helps specialists refine their skills so they can improve outcomes. Acts as a liaison to other department coordinators and administrators at the agency. Communicates regularly with mental health supervisors to ensure that services are integrated, to resolve issues, and to act as a proponent for employment. Works with the office of Vocational Rehabilitation to coordinate services. Requests monthly meetings between Vocational Rehabilitation counselors and IPS team members to discuss how to help people served by both agencies. Arranges for IPS supported employment fidelity reviews. Assists with the development of fidelity action plans based on recommendations from the fidelity report. Provides IPS supported employment services to a caseload of two to three people. Performs other duties as assigned. For positions that perform clinical services: Considers substance abuse and/or co-occurring disorders in treatment plans. Completes Service and Coordination Plans, progress notes, and other *DMH/DBH required documentation in a timely manner and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources. Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, social skills, medication compliance, and linking up to needed community services and support resources. Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention. Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources. Works with the treatment team to provide appropriate coordinated care services to clients and their families. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Supervises employees and performs supervisor responsibilities in accordance with the Clinics' policies, procedures and practices. Initiates and maintains professional interactions and communication with Clinics' employees and/or others. Works as part of a multidisciplinary team and interacts with all levels of organizational staff and management; outside auditors and/or Agency vendors. Leadership Communication - Effectively and consistently communicates contract and compliance directives to staff. Encourages interactive discussions and maintains an open-door policy. Ensures that all staff within the program are properly educated and informed about matters relating to the Agency, program, and division. Relationships and Attitude - Models professionalism by maintaining effective working relationships, following all policies and procedures and approaching challenges with a proactive and positive attitude. Also develops strong, trusted relationships with colleagues and customers. Attendance -Models good attendance by adhering to the regular work schedule and at times works additional or varied hours to accommodate workflow. Problem Solving - Ability to analyze problems and implement acceptable solutions. Confidentiality - Maintains the confidentiality of all business documents and correspondence. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: Bachelor's degree preferred. Minimum of three (3) years relevant experience working with chronic and severe mental illness. Minimum one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff. Bilingual skills in the appropriate language for the Clinics' clients is highly preferred and in some instances required. Must demonstrate ability to work as part of a multidisciplinary team. Demonstrated ability to work in Windows environment (including Word and Excel). Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach is also required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor. OTHER SPECIFIC REQUIREMENTS Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. ----------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-JM1

Compensation We Offer is $21.00 - $25.83 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Homeless Outreach Population Served: 18-100 Program Description: Field Based Program working with Persons Encountering Homelessness. JOB SUMMARY The Mental Health Outreach Specialist is responsible for outreach and engagement activities for people who are experiencing homlessness and have mental health disorders. Outreach Specialist will engage individuals living on the streets and will provide case management, housing navigation and benefit establishment services. Outreach Specialist will provide frequent follow-up with individuals served and provide regular communication on outcomes obtained. RESPONSIBILITIES AND DUTIES ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide strength-based outreach to encourage people who have mental health disorders and are experiencing homelessness to engage in available services including benefits, mental health, medical and substance use disorder services, and housing programs. * Develop rapport and maintain effective and positive working relationships with clients through frequent visits. * Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on the client needs. * Drive agency-provided or personal vehicles and transport clients to facilitate linkages and placements as necessary. * Attend collaborative meetings with referring parties to discuss outcomes and address barriers encountered. * Document all services per funding and compliance requirements including maintaining log of daily activities. * Develop and maintain collaborative working relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients. * Research community resources that benefit clients and enhance services provided. * Process applications or registration forms for services. * Gather and document various types of data to better understand client needs and assess client eligibility for community resources; enter data into the Homeless Management Information System (HMIS) and the Coordinated Entry System (CES). * Attend community meetings, project updates, and case management meetings as needed. * Attend and participate in staff meetings and trainings. * Model Pacific Clinics' approach, mission and core values in all communication and correspondence. JOB SPECIFIC COMPETENCIES: * Knowledge of community resources and public assistance benefits for at-risk populations * Principles and techniques of interviewing and paraprofessional counseling. * Networking approaches to identify client relevant support services. * Principles and practices of effective communication and conflict resolution. * Basic techniques of record keeping. * Safe driving principles and practices. * Excellent computer skills and ability to work in Windows environment and with an Electronic Health Record. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. CORE ABILITIES: * Develop relationships and promote efficient and effective communication within the Agency and other external partners * Communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. * Communicate orally and sufficiently to secure information from clients, convey information on services available and to make referrals to services needed. * Work independently, be flexible, adapt, and manage multiple assignments in a fast-paced environment. * Work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style. * Deescalate and resolve conflict effectively. * Excellent professional boundaries * Operate a computer; document and record information electronically and in written format; maintain reports, logs and files; write clean and concise reports. * Understand and follow oral and written instructions. * Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work. MINIMUM EDUCATION AND/OR EXPERIENCE: * High School Diploma or GED * Three years of applicable work experience providing case management or counseling service with individuals with mental health disorders and/or persons experiencing homelessness. PREFERRED EXPERIENCE: * Having lived experience with the process of recovery from mental illness, substance use disorder, or both, either as a consumer of these services or as the parent or family member of the consumer PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LEVEL OF CONTACT WITH CHILDREN: May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES: May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage. Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING: Needs to successfully complete all required agency training indicated for this position. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-EG1

What We Offer ranges from $21 to $25.83 an hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. JOB SUMMARY: Schedule: Mon 8:30am - 1pm, Tue 12:30pm-7pm, Wed 12:30pm-7pm, Thurs 8:30am-1pm Works within the vision, mission, and philosophy of the agency and framework of the Certified Community Behavioral Health Clinic. Under direct supervision, the Peer Partner provides peer-to-peer support and counseling drawing on shared experiences as a peer to validate the consumer's experience. Provides guidance and encouragement to consumers to take responsibility and actively participate in their own recovery. This position models competency in recovery and serves as a mentor for consumers in a clinic, community, or Wellness Center/Drop-In setting. RESPONSIBILITIES AND DUTIES Peer Support * Assists consumers with creating a Wellness Recovery Action Plan (WRAP) or other recovery plan. * Provides assistance to consumers in using WRAP or other recovery plan to identify and manage triggers and symptoms that may lead to relapse or crisis. * Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. * Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. * Demonstrates a commitment to consumer choice and empowerment. * In coordination with a multidisciplinary team, assist consumers in selecting services and/or programs that will be useful in achieving their recovery goals. * Provides supportive assistance to and the modeling of self-efficacy with the consumer, to help him/her identify, access and effectively utilize the following community resources: * Assists and supports members with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care. * Assists and supports members with establishing benefits such as Supplemental Security Income (SSI), Medi-Cal and other benefits for which they are eligible. * Assists and supports members with identifying their housing needs, utilizing housing resources in the community to meet these needs. * Assists and supports members with linking to and participating in substance abuse services both on-site, if available, as well as in the community. * Assists and supports members with linking to, utilizing, and overcoming barriers to education and employment services based on their choices. * Assists consumers in learning social skills and independent living skills that facilitate community integration including budgeting, transportation and grooming and hygiene. * Supports consumer's integration into the community through social and recreational activities. * Develops and facilitates peer support and self-help groups. * Helps consumers and family members identify, understand and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. * Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. * Encourages and supports members' skills and talents. * Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Community-Supports * Participates in off-site presentations introducing the program to community partners and potential new consumers. * Drives to appointments with clients and their families or other key contacts as needed * Supports consumer connection and engagement with community resources and natural supports. * Assists in the organization and facilitation of youth activities. * Conduct groups and support peer-led groups, including the Youth Advisory Board. Administrative * Maintains billable services consistent with program needs and funding source expectations, through documentation and other required paperwork. * Attends and participates in trainings including but not limited to: o Peer advocacy o Recovery * Attends and participates in staff meetings on a regular basis to provide input from the consumers' perspective towards program development and staff training. * Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. * Reports to work on time and maintains reliable and regular attendance. * Attends community meetings as requested. OTHER DUTIES AND RESPONSIBILITIES 1. Practices self-care, remains aware that others may be contending with stress, and treats other with grace. 2. Driving to appointments with clients and their families or other key contacts. 3. Physical interactions with children of variable ages such as but not limited to games, sports, and other activities. 4. Performs other responsibilities, as assigned, to support specific department/business needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE * High school diploma or GED preferred but is not required. * Minimum 18 years of age required. * Flexible work schedule to include occasional evenings, weekends and holidays. * Must know or quickly acquire extensive knowledge of local community resources. * Be able to articulate the experience and perspective of a parent, caregiver, relative or youth with complex needs involving mental health, child protective, or probation services. Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. OTHER SPECIFIC REQUIRMENTS * Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance. * ------------------------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.86 - $26.89 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* 7.5% Bilingual Differential for qualified positions* * must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. POSITION SUMMARY: The Clubhouse Specialist Lead ensures the Clubhouse facility is properly maintained, ensures members/consumers needs and services are met, prepares reports, identifies and coordinates consumer resources. Promotes the Clubhouse within the community, coordinates events and works with Clubhouse Board Officers. Coordinates with Team Supervisor ensuring staff meet program expectations and provides coaching and training to staff. Promotes a clubhouse program embracing the program philosophy in accordance with the International Standards for Clubhouse Programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Oversees the daily operations of the Clubhouse, facilities, staffing and consumer care * Consult with Team Supervisor on addressing staff issues, complaints and suggestions reported by staff and members. * Under the direction of the Team Supervisor, reviews staff performance expectations, models effective performance, and provides coaching to staff as needed and to address performance related issues. * Provides training and support to new staff in their rolls as Peer Partners and Clubhouse Specialist. * Works with staff in the preparation of needed reports (DBH, ADA, Grants, etc.) * Schedules weekly staff meetings and ensure topics covered are relevant to staff and program and provides agency, policy and procedure updates. * Works with Clubhouse Board Officers to apply Clubhouse rules and regulations in a fair, compassionate and consistent way. * Oversees daily Clubhouse program functions, organizes schedules according to members needs and ensuring schedules for meals, laundry, groups, special events, etc. are maintained. * Addresses Clubhouse members grievances and concerns and implements Clubhouse members suggestions to change rules, procedures, etc. when appropriate. * Attends board meetings, staff meetings and community meetings as requested. * Identifies and schedules evening and weekend activities like outings, outreach, special events, etc. * Identifies donors in the community (business, churches, individuals, etc.), and creates and maintains relations. * Maintains inventory of cleaning supplies, office supplies, and food and rep in advance when orders need to be placed. * Reports facilities issues that need to be repair like plumbing, AC/Heater issues, etc. * Addresses calls from the Security Company after hours. * Assists in locating resources and advocating for consumers. * Promotes and teaches member-driven clubhouse programs operating according to the International Standards for Clubhouse Programs * Facilitates work-ordered day along with the consumers. Helping set up work routines to meet the needs of the consumers and promote the orderly functioning of the clubhouse. * Establishes working relationships with community providers. * Identifies community resources as needed by members including alternatives for housing. * Maintains resource bulletin board, vocational resource bulletin board, and housing spectrum bulletin board. * Provides direct information and training for consumers on topics identified by the membership. * Arranges for outside speakers to come to the clubhouse to provide information to the members. * Assists and advocates for members relative to internal and external resources. * Provides group and one-on-one training and support for consumers interested in learning job skills. * Will be part of a multi-cultural team sensitive to the cultural and linguistic needs of the families served. * Sources employment opportunities in community. * Works evenings and weekends as needed to meet member needs. * Provides transportation to members in clubhouse vans as needed. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Minimum of two (2) years relevant experience working with chronic and severe mental illness. * Minimum one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff. * Demonstrated ability to work in Windows environment (including Word and Excel). * Bilingual in Spanish preferred, required for some. * Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. * ---------------------------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer is $21.00 - $25.83 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: Youth and Adult - Alcohol & Other Drugs Population Served: 12-100 Program Description: Registered Counselor to provide SUD assessments, group, and individual svcs to youth & adults Job Summary Under the general direction of the Program Director or Team Supervisor, the Substance Use Disorder Counselor facilitates implementation of integrated substance abuse services, provides individual, family and group services, develops and implements treatment plans, and monitors the progress and needs of clients with substance use disorders, co-occurring disorders, or substance use prevention needs. Responsibilities and Duties * Performs strength-based, person/family-centered, culturally competent services for persons with substance use disorders, co-occurring disorders, or those considered at-risk for developing a substance use disorder or co-occurring disorder. * Performs substance abuse screens, conducts collaborative treatment plans, provides on-going services, monitors progress, engages in relapse prevention planning and discharge planning. * Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, and/or social skills. * Provides counseling, trauma-informed care, and psychoeducation with individuals, families and groups. * Provides client, family, and community education on substance use, co-occurring disorders, and prevention. * Assists in providing information and referrals and linkage to available programs for more appropriate treatment, recovery support, aftercare and other supportive services. * Provides services in the office, home, school setting, and/or in the community to promote stabilization, and that are consistent with program and funding source contractual requirements. * Completes Client Treatment Plans, progress notes, and other Substance Abuse Prevention and Control (SAPC) required documentation within required timelines and that meet the standards of the SAPC, Medi-Cal, Pacific Clinics and its funding sources. * Completes billing expectations per Agency requirements and provides services consistent with program needs. * Works with the treatment team to provide appropriate coordinated care services to clients and their families, as well as working with community providers to assist clients in meeting goals. * Participates in staff meetings, case conferences, disposition meetings and collaborative treatment team meetings. * Reports to work on time and maintains reliable and regular attendance. * Drives Agency-provided or personal vehicle for consumers, staff and others, as needed. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Performs other duties as assigned. Job Specific Competencies * Performs professional and ethical responsibilities. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Works on a multi-cultural team sensitive to the cultural and linguistic needs of the clients and families served. Qualifications * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * The Substance Use Disorder Counselor II should be registered as an Alcohol and Drug counselor recognized by the Department of Health Care Services. * Minimum of 2 years' work Experience or BA or AA degree in related field Physical Requirements While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Level of Contact with Children May/will have supervised contact with children. Requires full background check and TB exam. Driving Privileges Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are: Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura. Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families. Who We Serve: Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California. Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way. What We Offer The initial compensation for this position ranges from $24.11 - $26.66 per hour. Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices. We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve Benefits eligibility starts on Day 1! POSITION SUMMARY: This position provides comprehensive support to families, helping them identify and achieve their goals through a family-centered case management approach. Responsibilities include guiding families in creating and implementing Family Partnership Agreements, conducting family needs assessments, and overseeing child files, enrollment applications, recruitment efforts, resources, and referrals. Additionally, this role assists in completing child health requirements and other necessary screenings and assessments. As part of the broader social services network coordinated by Head Start/Early Head Start, this position contributes directly to program goals. Reassignment of caseloads and/or center locations may occur as necessary to meet program needs. ESSENTIAL DUTIES AND RESPONSIBILITES: • Works with parents to develop family partnership agreements and carry out follow up plans. • Participates in in-service, workshops, conferences, and college courses to enhance skills. • Recruits prospective families and assists with enrollment process. Monitors attendance and does follow up accordingly. • Serves as a case manager, collaborating closely with local agencies to connect families with essential services and resources within the community. • Assists with the completion of the child health screening, other required screenings and assessments and is familiar with referral requirements. • Submits referrals for children and families as needed and documents all follow-up actions in COPA. • While respecting family confidentiality, shares information with teachers to ensure coordinated services that meet the needs of individual children and families. • Provides health, safety and family literacy activities to parents, as appropriate. • Collaborates with teachers and Family Child Care providers to encourage parent engagement, fostering opportunities for parents to participate as classroom visitors, volunteers, and active participants in family events. • Promotes effective community support for families by coordination and advocacy for services with community agencies. • Develops a working knowledge of community resources and partnership building in the community. Refers families for emergency or crisis assistance. • Coordinates or refers families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. • Arranges for education and other appropriate intervention including opportunities for families to participate in counseling or to receive information on mental health, child abuse and neglect and domestic violence. • Attends parent/teacher conferences, as requested. • Assists teaching staff with Parent Committee meetings, and other parent activities. • Assists families in making the transition into and out of the Early Head Start/Head Start Program. • Performs data entry functions as necessary to keep files up to date. Uses COPA database to maintain all child and family required information up to date and accurately. • Submits reports as needed and requested, such as monthly summary tracking reports, follows up with families to determine if services received through referral met their expectations and circumstances. • Maintains and provides data for the annual Program Information Report (PIR). • Attends all workshops and meetings as deemed necessary by the immediate supervisor. • Attends all required staff and parent meetings and activities. • Positively promotes Head Start in the community. • Exhibits patience and tact when communicating with children, families, staff, management, referral sources and the public. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific clinics' approach, mission and core values in all communication and correspondence. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers, and others. • Performs other duties as assigned. QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • Associate degree required, Bachelor's degree preferred in social work, human services, family services or a related field. If not the following requirement needs to be met: Per Head Start Performance Standards 1302.91(e), Child and Family Service Staff: Family services staff qualification requirements. Programs must ensure that staff who work directly with families on the family partnership process, and who were hired after November 7, 2016, have, within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling, or a related field. • Two (2) or more years of experience in social work, administration, or similar field. • Demonstrated understanding Head Start Performance Standards and local childcare licensing regulations. • Bi-lingual preferred (Spanish, Armenian, Chinese, Mandarin) • Must have good verbal/written skills. • Ability to work within deadlines and maintain time management skills. • Demonstrated ability to work in Windows environment (including MS Office, Excel,) and database (COPA preferred). • Must maintain DOJ, FBI, and Child Abuse Index Clearance. • Must possess current Pediatric CPR and First Aid Certification. • Must possess a valid California driver's license, reliable transportation and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Travel time to make contact with families and agencies is required. • Some exposure to communicable diseases. • Travel/overnight may be required associated with attendance at conferences, meetings, and other duties. • Noise level in work environment may be moderate to loud. • Must be available, as requested, for a variety of evening and weekend meetings as well as social and community events. • May be required to lift up to 40 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local travel within the community is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.

What We Offer ranges from $ 21.00 to $25.83 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. POSITION SUMMARY: Program / Dept: Housing Scheduled Hours per Day: (On Call) Monday-Sunday, 6:00 pm- 6:00 am Depending on program operational needs, you may be required to fill shifts outside of this schedule; which may include holidays and weekends. Under the direction of the Housing Supervisor the Housing Specialist provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services and all other supportive services as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Encourages and promotes an environment that is strength based to assist clients in meeting their individual goals. • Outreach and networks with internal Full Service Partnership (FSP) programs and conducts program presentations as needed, to obtain program referrals and maintain program maximum capacity. • Conducts screening interviews, completes Intake documentation and coordinates move in and exits of all program participants. • Provides onsite case management services in the areas of, but not limited to: Independent Living Skills, cooking groups, house meetings, social events, employment linkage, benefits establishment, and all other services needed to assist consumers in reaching their case plan and treatment plan goals. • Collects program data as required to assist with the completion and submission of HUD annual progress reports. • Maintains compliance according to Clinics' guidelines and FSP funding requirements. • Report all client mental health issues to Treatment/Housing teams in a timely manner, to troubleshoot and coordinate appropriate supportive services for clients and program benefit. • Collaborates with local governmental departments (i.e. Department of Public Social Services (DPSS) Department of Motor Vehicles (DMV) Social Security Administration (SSI), to secure client benefits and necessary documentation. • Completes charting/documentation expectations within the timelines established by the Program for service delivery per Agency requirements and provides services consistent with program needs pursuant to funding source directives, Pacific Clinics' protocol and HIPAA compliance requirements. • Maintains property beautification according to housing standards and report all property damages to Housing Department designee in a timely manner, to troubleshoot and coordinate appropriate repairs for clients and program benefit. • Tracks and maintains inventory of household food, cleaning and office supplies, by providing Housing Department designee monthly purchasing report. • Collects and tracks all client Rental payments and submit required documentation to housing department designee. • Coordinates program Social Events, Food bank pick up, and on-going donations, event tickets, gift certificates, furniture, and appliances. • Reports to work on time and maintains reliable and regular attendance. • Models Pacific Clinics' approach, mission and core values in all communication and correspondence. • Drives Agency-provided or personal vehicles for consumers, staff and others, as needed. • Attends and participates in staff meetings to provide input towards program development and staff training. • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: • An Associates degree in a mental health related field and/or one (1) year of related experience with case management services, housing, homeless and mentally ill populations. • Demonstrated experience and ability to relate to a culturally diverse clientele and staff. • A bilingual skill in the appropriate language for the Clinics' clients is highly preferred. • Must demonstrate ability to work as part of a multidisciplinary team. • Must be able to work under minimal supervision. • Possess strong community outreach skills. • Communicate effectively both verbally and in writing. • Strong paperwork and documentation skills. • Establish and maintain effective working relationships with coworkers, clients and community agencies. • Effectively coordinates housing activities in multiple service sites both within the agency and in the community. • Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach and local business travel is required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $21.00 - $25.83 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. * Program Description: Pacific Clinics' Clubhouse program assists members to function positively in their living, work and social environments. This involves the creation of an environment that provides social, educational, and vocational development opportunities that enables members to lead personal satisfying and socially productive lives. Our program and services help adults recovering from mental illness or co-occurring mental illness who need a place to continue their journey in the company of other caring and encouraging persons. Our goal is to prepare our members for eventual work, school and to take a more active participation in their community. POSITION SUMMARY: Function as a generalist in the clubhouse network supporting member driven clubhouse program. Facilitate smooth functioning of program assisting the members as requested. Assist in advocating for members, locating resources, and teaching skills, in a culturally sensitive environment. Promote a clubhouse program embracing the program philosophy in accordance with the International Standards for Clubhouse Programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assists in locating resources and advocating for consumers. * Promotes and teaches member-driven clubhouse programs operating according to the International Standards for Clubhouse Programs * Facilitates work-ordered day along with the consumers. Helping set up work routines to meet the needs of the consumers and promote the orderly functioning of the clubhouse. * Establishes working relationships with community providers. * Identifies community resources as needed by members including alternatives for housing. * Maintains resource bulletin board and housing spectrum bulletin board. * Maintains vocational resource bulletin board (including job opportunities). * Provides direct information and training for consumers on topics identified by the membership. * Arranges for outside speakers to come to the clubhouse to provide information to the members. * Assists in connecting members to outside resources. * Advocate for members to assure they have access to needed resources. * Assists consumers to prepare for employment outside of the clubhouse. G:\s\Job Descriptions - Current\Clubhouse Specialist.doc Page 2 of 3 * Provides group and one-on-one training and support for consumers interested in learning job skills. * Will be part of a multi-cultural team sensitive to the cultural and linguistic needs of the families served. * Finds work sites and employment opportunities in community. * Works evenings and weekends as needed to meet member needs. * Provides transportation to members in clubhouse vans as needed. * Attends and participates in staff meetings to provide input towards program development and staff training. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Experience in the mental health system. * Experience with major mental illness. Minimum one-year's experience CMI population and minimum one (1) year's experience as a care manager preferred. * Bilingual in Spanish preferred, required for some. * Must possess a valid CA driver's license and insurance with two years experience and maintain an insurable driving record under the agency's liability policy. * ----------------------------------------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Career Ladder Opportunity Compensation We Offer is $68,640 - $84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* * * Must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Program Type: FSP Outpatient Services Population Served: children and families POSITION SUMMARY: Provide individual, group and/or family therapy to clients and/or families. Provides clinical assessment, field-based and outreach services to clients and their families; case management and advocacy services. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate. * Includes healthcare, substance abuse, co-occurring disorders, employment or housing, as appropriate, in treatment plans. * Completes Service and Coordination Plans, progress notes, and other DMH required documentation within two to three business days of service delivery and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources. * Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, social skills, and linking up to needed community services and support resources. * Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention. * Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources. * Provides services in the community or in the field consistent with program and funding source contractual requirements. * Works with the treatment team to provide appropriate coordinated care services to clients and their families. * Displays sensitivity to the cultural and linguistic needs of the clients and families served. * Interacts well with other internal programs, clinical/support staff and with external sources such as school or community personnel as applicable. * Completes billing expectations per Agency requirements and provides services consistent with program needs. * May be require to obtain LPS designation and participate in on-call rotation and respond to after hours calls based on program requirements. * Attends and participates in staff meetings to provide input towards program development and staff training. * Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. * Reports to work on time and maintains reliable and regular attendance. * Models Pacific Clinics' approach, mission and core values in all communication and correspondence. * Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others. * Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others. EDUCATION and/or EXPERIENCE: * Level 1: Registered, licensed-eligible AMFT, APCC, ASW or Waivered Psychologist OR Newly licensed Psychologist, MFT, and LCSW with less than 2 years post licensure experience. * Level 2 & 3: Experienced LCSW, LMFT, LPCC or Psychologist with a minimum of 2 years (level 2) or 5 years (level 3) post licensure experience. * Excellent written and verbal communication skills. * Demonstrated experience and ability to relate to a culturally diverse clientele and staff. * Bilingual skills in the appropriate language for the Clinics' clients are highly preferred. * Familiar with Windows operating system, MS WORDS, EXCEL, email, etc. able to compose correspondence/notes and type up correspondence/notes using correct format and grammar. * Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. May be required to obtain a Class II California driver's license. PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics' community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach is also required. SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor. * Career Ladder Opportunity: We may hire an individual into this position that is within 6 months of graduating with their master's degree in a related field and meets all other requirements. The position offered will be a non-exempt Clinical Professional Trainee position. Once the degree is conferred, and the individual can supply proof of BBS application submission, the candidate will promote without competition into the exempt Mental Health Therapist I position. * ------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.