Pacific Clinics jobs in San Jose, CA

What We Offer ranges from $25.31 to $31.12 an hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Stipend contingent upon Bilingual assessment completion. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. JOB SUMMARY Schedule: Monday through Friday, from 8am to 4:30pm Works within the vision, mission and philosophy of the agency. Is responsible for the assignment, inspection, performance and review of indoor/outdoor maintenance and housekeeping activities at all facilities, motor pools, grounds, and locations. Leads projects in the maintenance and repair work of external facility structures; internal buildings and floors; electrical and plumbing; and grounds keeping and landscaping, in adherence to the requirements of agency policy contracts and licensing standards. RESPONSIBILITIES AND DUTIES 1. Maintenance activities/functions; estimates needs and requisitions equipment and supplies; demonstrates operation of equipment, tools, and techniques. 2. Ensures the completion of monthly checklists for building repair and outages. Leads the maintenance work of external structural repairs and/or modifications of buildings and facilities. 3. Models how and ensures Material Safety Data Sheets (MSDS) are maintained and updated as necessary. 4. Leads the maintenance of safe OSHA work practices, demonstrating personal protective equipment (PPE) usage to staff. 5. Leads the maintenance and repair of buildings, gutters and roofs, painting, plumbing, electrical and other assigned tasks. 6. Leads the maintenance work of internal and external building, landscaping, upkeep, cleaning and maintenance, including but not limited to restrooms, sidewalks, parking lots, and furniture. 7. Models and mentors others on how to operate, maintain, and make repairs on maintenance and mechanical equipment to ensure cleaning and maintenance responsibilities are performed timely and effectively. 8. Coordinates and confers with the Safety Manager to install, maintain, and service all safety and emergency equipment such as fire extinguishers, intercom systems, service schedules, and receives/responds to alarm system calls.. Assists in contacting appropriate external agencies to schedule inspections and obtain required permits. Assists with the disposal of hazardous waste and chemicals. 9. Performs a variety of drafts and designs of blueprints and plans for maintenance and repairs. 10. Trains others in how to document records of equipment capacity, utilization, disbursements, and inventories. Conducts physical inventories to maintain adequate equipment and supplies. 11. Provides coaching, training, and instruction in maintenance methods, practices, processes, and techniques to crew members and PPO staff. 12. Participates in and has knowledge of agency wide prevention maintenance and safety programs. 13. Demonstrates how to utilize vehicle and equipment maintenance procedures. 14. Participates in on-call rotation as scheduled 15. Performs other responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES • Action Oriented/Empowered • Contributes To Team Performance • Health And Safety • Maintains Safe Environment • Initiative CORE ABILITIES Ability to: • Demonstrate knowledge chemical cleaning agents and equipment (i.e. ammonia, bleaches, scouring agents, and soap) to appropriately select, handle, apply, and dispose of safely. • Demonstrate knowledge methods, practices (i.e. uniform code books), materials, equipment, and tools used in maintenance to operate safely, demonstrate effectively, and make repairs. • Demonstrate knowledge horticultural practices and processes to properly care for plants, flowers, trees, vines, shrubs, and lawns. Recognize plant diseases and pests and take corrective action to control them. • Demonstrate knowledge federal, state, county, and local building code, maintenance, and safety policies, procedures, codes, ordinances, rules and regulations. • Serve a role model for work crews and staff. • Lead, train, and assign work crews and staff in performing maintenance, facilities, janitorial, and housekeeping duties and functions. • Maintain records and perform clerical functions to order supplies and complete inventories. • Maintain good communication to ensure others have necessary information. • Resource allocation and utilization. • Quality assurance, and troubleshoot. • Research, plan, monitor, implement. • Understand advanced carpentry, painting, plumbing, electrical, mechanical, and construction. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE • High School diploma or GED required. • Minimum of three (3) years progressive and upward movement experience in performing all aspects of building and grounds maintenance and prevention. OTHER SPECIFIC REQUIREMENTS • Strong working knowledge of federal, state, county, and local building code, maintenance, and safety policies, procedures, codes, ordinances, rules and regulations. • Strong working knowledge of OSHA workplace and safety guidelines and procedures. PREFERRED QUALIFICATIONS • Prior supervisory experience in a lead maintenance role or training role. • Coursework and/or training in maintenance (i.e. mechanical, structural, groundwork) or from OSHA, EPA, FEMA, or emergency preparedness. • Working knowledge of algebra, geometry, and trigonometry preferred. • Valid and current certification in a minimum of one skill such as electrical, carpentry, plumbing, or HVAC, preferred. HIGHLY DESIRABLE QUALIFICATIONS • Haz Mat Responder and Competent Person certifications from the California Specialized Training Institute (CSTI) or California State Fire Marshall (CSFM) is highly desirable. • Confined Space Entry permit. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Maybe exposed to dangerous machinery, potential physical harm, hazardous chemicals, extreme weather conditions, and infectious diseases. LEVEL OF CONTACT WITH CHILDREN May/will have supervised contact with children. May/will have unsupervised contact with children. Will not have unsupervised contact with children. Requires full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES Must possess a valid CA driver's license and insurance with two years' experience and maintain an insurable driving record under the agency's liability policy. TRAINING Needs to successfully complete all required agency training indicated for this position. ------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

This is a FULL TIME Role Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* 7.5% Bilingual Differential for qualified positions* must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults with psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow-up services Schedule: Sun-Mon(7a-7:30a) Tues-Wed(7a-3:30p) This position is part of a program that has adopted an Alternative Work Schedule (AWS). An AWS is a variation of the standard 5-day/8-hours per day schedule and allows for shifts of no longer than 12 hours per day within a 40-hour workweek without payment of an overtime premium until after the 12th hour in a day or 40 hours worked in a week. JOB SUMMARY Under supervision is responsible for responding to community-based crisis situations in county provided vehicle as part of the Trusted Response Urgent Stabilization Team (TRUST). Works as part of a multidisciplinary field-based response team, deployed to the community. First Aid Responders will work collaboratively with other crisis responders providing primary and secondary client screenings and basic first aid when appropriate. Additionally, they provide crisis de-escalation, psychoeducation, outreach, and linkage to community supports. RESPONSIBILITIES AND DUTIES Work with TRUST multidisciplinary team to respond to field-based crisis. Drive the mobile field team van to and from various locations. Provide primary screening focused on medical and psychiatric concerns, not to exceed the scope of training obtained through the American Red Cross Adult CPR/AED/First Aid training. Provide basic first aid not to exceed the scope of the American Red Crisis Adult CPR/AED/First Aid training. Screen/test for COVID-19 and obtain standard vital signs for any client being transported. Provide verbal CPI de-escalation techniques and stabilization services in the community in a clinically and culturally appropriate manner. Participate in community outreach events Complete documentation including but not limited to, incident reports, call summary reports, community outreach summaries, physical screening forms Maintain confidentiality and HIPAA compliance; always protect sensitive data. Transport clients to appropriate level of care Maintain cleanliness, orderliness, and good working condition of the vehicle, interior, and exterior, using established maintenance criteria; arrange servicing when needed. Perform visual inspection of vehicles and complete van binder checklist; check fuel gauge, dashboard warning lights, etc. according to established schedule to ensure continued operation. Report all accidents, incidents and/or breakdowns involving vehicle(s) while in use; fill out required forms for insurance purposes and/or Facilities attention. Complete all required annual trainings and evaluations Participate in weekly, monthly, quarterly department and agency meetings as identified by supervisor. Maintain a consistent, high quality, customer-focused service style when conducting business and providing services to staff and clients (internal customers), the general public, and other external customers. OTHER DUTIES AND RESPONSIBILITIES 1. Practices self-care remains aware that others may be contending with stress and treats other with grace. 2. Ability to drive to appointments to meet with clients and their families or other key contacts. CORE ABILITIY Ability to: Work in the fast-paced, highly pressured, and changing environment. Prioritize tasks and respond to emergency requests quickly and efficiently Maintain standards of confidentiality. Maintain positive work relationships in a respectful and collaborative manner. Maintains good communication to ensure others have necessary information. Sensitivity to working with culturally diverse populations. Resource allocation and utilization. Train and instruct others. Support with quality assurance and troubleshoot items as they come up. Research, plan, monitor and implement. Motivate and negotiate. Create, innovate, prioritize, and reorganize. Self-starter, schedule management, and adherence to tight deadlines. JOB SPECIFIC COMPETENCIES Crisis De-escalation Analytical Thinking Encouraging Customer Focus Maintains Safe Environment Manages Multiple Priorities Organizational Agility QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/CERTIFICATION High School diploma, GED, or equivalent education. Credentialed as an EMT in the state of California. REQUIRED EXPERIENCE Minimum of six months related behavioral health experience, full-time best practices experience in deliveries and customer service. (Volunteer experience will be considered.) Experience with intake paperwork/processing preferred. Interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required. PHYSICAL REQUIREMENTS The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; standing, walking, moving lifting or carrying objects up to 45lbs. Repetitive motion and reaching repeatedly are required constantly. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hearing and talking on telephone/in person is required consistently. LEVEL OF CONTACT WITH CHILDREN OR ADULTS Will have supervised contact with children and adults Will have unsupervised contact with children and adults Requires a full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING Needs to successfully complete all required agency training indicated for this position. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $28.49 - $35.02/ per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 5-7.5% Bilingual Differential for qualified positions. Once assessment is completed. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Program: CalAim JOB SUMMARY Works within the vision, mission, and philosophy of the agency. The Cal-AIM Housing Navigator reports to the Cal-Aim Program Manager of Housing, and is responsible for ensuring members authorized by the Managed Care Plans are provided with timely and quality housing transitional navigation services, housing deposits, and housing tenancy and sustaining services throughout the county. The Cal-AIM Housing Navigator provides and delivers Community Supports housing services, collaborates with the local Continuum of Care (CoC) homeless services systems, Managed Care Plans (MCPs), and Enhanced Care Management (ECM) providers to provide quality services to members. The Housing Navigator-CalAIM Housing must possess experience in the housing and homeless arena and knowledge of the Housing of Urban and Development (HUD) funding and regulations. Requires solid communication and organizational skills, along with the ability to successfully operate in a managed care setting. RESPONSIBILITIES AND DUTIES Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. Demonstrates a commitment to consumer choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care, if applicable. Assists and supports members with linking to and utilizing education and employment services. Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. Encourages and supports members' skills and talents. Participates in off-site presentations introducing the program to community partners and potential new consumers. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Participates in continuous learning process as it relates to engaging consumers. Completing intakes and assessments to determine clients' housing needs and identify clients requiring completion of HMIS CES Surveys. Meeting with clients on a weekly basis to monitor and evaluate housing progression Assisting clients with developing an individualized housing support plan based upon the housing assessment. Identifying and securing available resources to assist with subsidizing rent and identifying affordable housing options, including but not limited to: Evaluating the rental market Networking with potential landlords to develop relationships and build housing stock. Assisting with housing applications, including gathering and compiling supporting documents Assisting with applications for supportive and subsidized housing Conduct pre-inspections of identified unit to ensure it meets Housing Quality Standards (HQS) Assist clients with requesting security deposit assistance, and set up fees (ie; utility arrearages and deposits). Assistance with obtaining necessary household goods that ensure the access and safety of each individual client (ie; hospital beds, hoyer lifts, HVAC, and pest control services, etc.). Provide landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing. Educate clients on Landlord/Tenants rights. Maintaining documentation of services provided as required by the program contract and Agency standards by completing service notes, documentation in HMIS and Salesforce; and completion of all required documents in accordance with HUD and funding source. Maintain housing charts in accordance with Agency and contractual requirements and guidelines. Conduct health & safety home visits, including unit habitability inspections. Early intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other lease violations. Collaborate and provide linkage to community resources to prevent eviction when clients housing is potentially jeopardized. Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process. OTHER DUTIES AND RESPONSIBILITIES Practices self-care remains aware that others may be contending with stress and treats other with grace. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB-SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. 3 years of experience related to case management, housing supportive services, and working with the homeless population is highly desirable. Knowledge of housing rights pertaining to homelessness, and low- and moderate-income housing is highly desirable. OTHER SPECIFIC REQUIREMENTS Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). Must know or quickly acquire extensive knowledge of local community resources. HIGHLY DESIRABLE QUALIFICATIONS Knowledge of Coordinated Entery Systems (CES), local Continuum of Care system, local housing authorities, and ability to create partnerships with local landlords, realtors, property management companies as an effort to build housing stock. Have training in Motivational Interviewing, Trauma Informed Care, Harm Reduction and other related trainings. Demonstrate ability to work effectively and professionally with diverse communities. Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs. Work just as well independently as they do on a team. Exercise mature judgement, and are highly motivated, self-starting and proactive. Are excellent at communicating, whether in writing or verbally. Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

This is a FULL TIME Role Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* 7.5% Bilingual Differential for qualified positions* must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults with psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow-up services Schedule: Thursday-Saturday 7pm-730am This position is part of a program that has adopted an Alternative Work Schedule (AWS). An AWS is a variation of the standard 5-day/8-hours per day schedule and allows for shifts of no longer than 12 hours per day within a 40-hour workweek without payment of an overtime premium until after the 12th hour in a day or 40 hours worked in a week. JOB SUMMARY Under supervision is responsible for responding to community-based crisis situations in county provided vehicle as part of the Trusted Response Urgent Stabilization Team (TRUST). Works as part of a multidisciplinary field-based response team, deployed to the community. First Aid Responders will work collaboratively with other crisis responders providing primary and secondary client screenings and basic first aid when appropriate. Additionally, they provide crisis de-escalation, psychoeducation, outreach, and linkage to community supports. RESPONSIBILITIES AND DUTIES Work with TRUST multidisciplinary team to respond to field-based crisis. Drive the mobile field team van to and from various locations. Provide primary screening focused on medical and psychiatric concerns, not to exceed the scope of training obtained through the American Red Cross Adult CPR/AED/First Aid training. Provide basic first aid not to exceed the scope of the American Red Crisis Adult CPR/AED/First Aid training. Screen/test for COVID-19 and obtain standard vital signs for any client being transported. Provide verbal CPI de-escalation techniques and stabilization services in the community in a clinically and culturally appropriate manner. Participate in community outreach events Complete documentation including but not limited to, incident reports, call summary reports, community outreach summaries, physical screening forms Maintain confidentiality and HIPAA compliance; always protect sensitive data. Transport clients to appropriate level of care Maintain cleanliness, orderliness, and good working condition of the vehicle, interior, and exterior, using established maintenance criteria; arrange servicing when needed. Perform visual inspection of vehicles and complete van binder checklist; check fuel gauge, dashboard warning lights, etc. according to established schedule to ensure continued operation. Report all accidents, incidents and/or breakdowns involving vehicle(s) while in use; fill out required forms for insurance purposes and/or Facilities attention. Complete all required annual trainings and evaluations Participate in weekly, monthly, quarterly department and agency meetings as identified by supervisor. Maintain a consistent, high quality, customer-focused service style when conducting business and providing services to staff and clients (internal customers), the general public, and other external customers. OTHER DUTIES AND RESPONSIBILITIES 1. Practices self-care remains aware that others may be contending with stress and treats other with grace. 2. Ability to drive to appointments to meet with clients and their families or other key contacts. CORE ABILITIY Ability to: Work in the fast-paced, highly pressured, and changing environment. Prioritize tasks and respond to emergency requests quickly and efficiently Maintain standards of confidentiality. Maintain positive work relationships in a respectful and collaborative manner. Maintains good communication to ensure others have necessary information. Sensitivity to working with culturally diverse populations. Resource allocation and utilization. Train and instruct others. Support with quality assurance and troubleshoot items as they come up. Research, plan, monitor and implement. Motivate and negotiate. Create, innovate, prioritize, and reorganize. Self-starter, schedule management, and adherence to tight deadlines. JOB SPECIFIC COMPETENCIES Crisis De-escalation Analytical Thinking Encouraging Customer Focus Maintains Safe Environment Manages Multiple Priorities Organizational Agility QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/CERTIFICATION High School diploma, GED, or equivalent education. Credentialed as an EMT in the state of California. REQUIRED EXPERIENCE Minimum of six months related behavioral health experience, full-time best practices experience in deliveries and customer service. (Volunteer experience will be considered.) Experience with intake paperwork/processing preferred. Interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required. PHYSICAL REQUIREMENTS The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; standing, walking, moving lifting or carrying objects up to 45lbs. Repetitive motion and reaching repeatedly are required constantly. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hearing and talking on telephone/in person is required consistently. LEVEL OF CONTACT WITH CHILDREN OR ADULTS Will have supervised contact with children and adults Will have unsupervised contact with children and adults Requires a full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING Needs to successfully complete all required agency training indicated for this position. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer * The initial compensation for this position ranges from $93,767.64 - $115,322.37 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* * 7.5% Bilingual Differential for qualified positions* * must meet company policy eligibility requirements. Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Work Schedule: Monday-Friday, some evenings JOB SUMMARY The Clinical Program Manager hires, develops, trains, manages, and retains clinical program staff and a clinical team(s) to ensure customer satisfaction and culturally competent service delivery. Functions as the liaison between team and community partners. Provides fiscal stewardship of team, acts as a bridge between fiscal and other departments. Ensures provision of high quality service by program staff consistent with the scope of practice applicable as a Licensed Practitioner of the Healing Arts as defined by Medi-Cal regulations and the California W&I Code. Works within the vision, mission and philosophy of the agency. RESPONSIBILITIES and DUTIES * Ensures effective coordination of services for youth and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. * Develops, interprets and ensures consistent implementation of clinical program philosophy, objectives, standards, policies, procedures and practices. * Analyzes and integrates the use of outcome data to improve clinical service delivery within assigned team. * Ensures and monitors defined outcome achievement for youth and families, as well as satisfaction levels for youth, families, and referring workers and agencies. * Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs. * Ensures compliance with all policy and procedures including adherence to all licensing, quality, IT, HR, compliance and regulatory standards . * Leads and manages change. * Proactively identifies potential conflicts; leads parties to consensus and develops same skills in direct reports. * Manages to ensure fiscally viable programming. * Ensures staff billable productivity and other revenue related activities meet or exceed revenue forecasts. * Ensures effective quality clinical services delivery for assigned youth and families. * Provides effective crisis and risk prevention and management. * Partners with county referring departments, agencies and the community to ensure comprehensive care. * Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates. * Ensures clinical documentation and quality assurance meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement. * Provides 24/7 availability as needed. Culturally responsive to internal and external customers, and ensures family voice. * Provides direct services to families and children, as support to the direct service staff, to ensure smooth delivery of service to assigned families and youth. * Provides outreach to the community including education about agency, program and general mental health and foster care topics. * Advocates for system change in relationship to agency service delivery philosophy. * Manages day-to-day operations including utilization of all administrative electronic systems, human, and other resources. * Performs other responsibilities as assigned, to support specific department/business needs JOB SPECIFIC COMPETENCIES * Clinical Leadership * CQI/QA Projects * Encouraging customer focus * Leads team performance * Operational acumen QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE * Master's Degree in Social Work, Marriage and Family Counseling, Psychology, or related field. * California licensure as LCSW, MFT, Ph.D. or LPHA eligible. * Five (5) years of direct clinical experience, including three (3) years experience in the area of children's mental health preferred. * Experience working with SED youth * Incumbents in Foster Care and Adoption Services require two (2) years adoption experience. Preferred Experience * Experience interfacing with County agencies. * Bi-lingual and/or bi-cultural knowledge and experience preferred. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* 7.5% Bilingual Differential for qualified positions* must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Schedule: On-Call About our Program: CSU: Is a 23hr 59min unit for youth placed on a 5150 hold that require Intensive stabilization. The goal is to divert youth from more extended psychiatric hospital stays. JOB SUMMARY Works within the vision, mission and philosophy of the agency. Creates a strength- based relationship with youth and assures a positive environment. Assists in the design and implementation of interventions and strategies in support of the youth and family's goals. Ensures the provision of safety and health in a variety of environments for youth and families in accordance with agency standards. Coaches primary care givers and other community members. RESPONSIBILITIES AND DUTIES Provides supervision and living environment support for youth in residential/crisis stabilization unit settings. Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve family identified goals. Builds on individual strengths, concerns, and needs with balanced focus on the family as a unit to assist in the implementation and achievement of goals and outcomes. Works with youth and family teams to support family driven, strength-based planning and interventions. Conducts observations regarding specific target behavior, track progress and modifies plans with the family to support their intended identified outcome. Identifies behavioral triggers and suggests environmental modifications to support positive behavioral change Provides targeted mental health services and crisis stabilization interventions consistent with service plans, documents in alignment with MediCal regulations and achieves set productivity expectations. Provides and documents other non-billable services and activities if required by program. Ensures the safety of and is accountable for the whereabouts of youth at all times. Understands and takes advantage of therapeutic opportunities in crisis situations. Monitors effectiveness and efficiency of behavioral and crisis management interventions with youth. Participates in physical restraints using Therapeutic Crisis Intervention techniques. Physical interactions with children of variable ages such as but not limited to games, sports, and other activities. Documents interactions, practices, and maintains administrative expectations in a timely manner. Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations. Plan strategic and effective daily structures activities that give youth opportunity to work on goals state in their individualize treatment plans. Communicate effectively with youth, parents, team members, supervisors, and outside stakeholders such as school personnel, and to remain neutral, always acting as a representative for youth and their families. Utilize effective interpersonal skills promote positive and cooperative relationships with youth and their family members through the therapeutic treatment process. Utilize effective interpersonal skills promote positive and cooperative relationships with youth and their family members through the therapeutic treatment process. Position requires moderate scheduling flexibility with reasonable notice based on program needs. Performs other related responsibilities, as assigned, to support specific department/business needs Required to meet applicable productivity and documentation requirements. Position specific duties and responsibilities may vary depending upon program. Other Duties and Responsibilities Practices self-care, remains aware that others may be contending with stress, and treats others with grace. RESIDENTIAL ONLY DUTIES Works in the community directly with youth and families to develop and implement safety and skill refinement plans. Supports families in bridging to and or building on natural resources and accessing community based program supports that will continue to support over time. Develops resources within the community to serve children and families. Participating in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches and setting deadlines. Completes Connectedness Maps as needed. Facilitates and/or co-facilitates, supports, and model participation in healthy group dynamics within various settings including family homes, schools, parks, and recreation centers and treatment facilities. Provides an open forum for expression of feelings and ideas when appropriate. Driving to appointments with clients and their families or other key contacts. JOB SPECIFIC COMPETENCIES Conflict Resolution Documents Clearly and Accurately Encouraging Customer Focus Learning on the Fly Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE High School Diploma or General Education Development (GED) required Preferred Qualifications Bachelors (BA/BS) in a related field preferred One (1) year experience working with children preferred. OTHER SPECIFIC REQUIREMENTS: Pass an initial physical abilities test and be certified in crisis intervention techniques within the first 30 days and annually. Employee shall be at least 21 years of age or by program requirement. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

About our Program: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $68,640.00 -$84,418.54 per year. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. 7.5% Bilingual Differential for qualified positions Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Under direction of the Program Manager- CalAIM, hires, develops, trains, manages, and retains program staff and team(s) to ensure customer satisfaction and culturally competent service delivery consistent with managed care requirements. Functions as the liaison between team, agency, and community partners. Ensures provision of high-quality service by program staff through administrative supervision and monitoring of program KPIs. RESPONSIBILITIES AND DUTIES Clinical Care Management Works with Program Manager to ensures effective quality managed care services delivery for assigned health plan members. Ensures and monitors satisfaction and defined outcome achievement for health plan members. Collaborate with licensed staff to provide effective crisis and risk prevention and management. Provides 24/7 availability as needed. Culturally responsive to internal and external customers and ensures customer voice. Provides direct services to health plan members, as support to the direct service staff, to ensure smooth delivery of service. Responsible for managing referrals (e.g., electronic, telephonic, manual) and assigning accordingly May be responsible for case load. Ensures customer voice and is culturally responsive to internal and external customers. Consults with clinical and medical staff about treatment plans, youth and family issues, progress and needs. Program & Fiscal Management Oversees and supports the assessment process and implementation of treatment plans consistent with managed care requirements. Manages day-to-day provision of services of team members (e.g., System Navigators). Work with Program Manager to ensures staff engage health plan members for enrollment and other revenue related activities meet or exceed revenue forecasts to ensure viable programming. Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards. Oversee clinical documentation meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement. Effectively manage individual and program utilization rates Responsible for managing team operation metrics at appropriate frequency to effectively manage the program, staffing pattern, and clinical needs Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirements. Personnel Management Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates. Leads and manages change. Proactively identifies potential conflicts and facilitate resolution. External Liaison Work with Program Manager to ensure effective coordination of services for health plan members with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. Provides outreach to the community regarding managed care and behavioral health. Quality Assurance and Improvement Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE A combination of education and experience equivalent to a: Bachelor of Arts or Science (B.A./B.S.) or associate degree in related field and 3 additional years of experience in addition to minimum experience requirement. Bachelors in behavioral science, public health, nursing, preferred. Minimum of three (3) years of experience in primary care, public health, social or mental health services delivery. Knowledge of whole-person or integrated care preferred. --------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

is eligible for a hiring incentive of $3,000!! Monday-Friday 9 am-6 pm (some evenings until 7 pm available) Population Served: children, adolescents, adults Full-Time Center-Based About Neurodevelopmental Services Our unique Neurodevelopmental Center offers group services for children and adolescents with autism, and other neurodevelopmental challenges, that are not available anywhere else! Our ABA model is inclusive of play-based, compassionate, naturalistic teaching approaches. We provide 1:1 aides for clients who need more support to participate in our therapeutic learning groups, and we offer intensive parent training groups. We focus on the core challenges clients face that impact their daily functioning and quality of life. We provide therapy to enhance skills such as social connection, emotional regulation, communication, daily living, and sensory development to promote independence and self-determination. Our Clinical Model: Our unique center-based group model is not only beneficial for clients. Behavior technicians benefit greatly by being surrounded by their peers, supervisors, and trainers throughout the day. Supervision and training is provided by onsite speech therapists, behavior analysts, psychologists, and occupational therapists. Our clinical model stems from the latest autism research emphasizing the (1) Importance of early intervention and socialization for autistic children, (2) Parent support and training, and (3) Teaching curriculums that focus on functional skills to enhance the quality of life to all our clients. Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $23.43-$24.60/ per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 5% Bilingual Differential for qualified positions $3,000 hiring incentive payout after 30 days and 6 months! must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Under the direct supervision of clinical program management team, provides naturalistic developmental and behavioral interventions such as Applied Behavior Analysis (ABA), positive behavior supports, and intervention strategies to individuals with neurodevelopmental challenges, such as autism, ADHD, developmental disabilities, and/or other neurobehavioral health diagnoses. Works collaboratively with multidisciplinary experts in the field to implement clinical treatment and behavior support plans to children and families. RESPONSIBILITIES AND DUTIES Under supervision of the multidisciplinary clinical program management team (e.g., BCBA, SLP, LMFT, LCSW, Licensed Clinical Psychologist, Behavior Program Coordinator), provide group ABA services to assigned clients across a variety of treatment modalities (e.g., DTT, PRT, NET, JASPER, NDBIs, etc). Occasional direct individual ABA services to assigned clients across a variety of treatment modalities (e.g., DTT, PRT, NET, JASPER, NDIBIs, etc), under supervision of the multidisciplinary clinical program management team (e.g., BCBA, SLP, LMFT, LCSW, Licensed Clinical Psychologist, Behavior Program Coordinator). Integrate feedback from clinical supervisors to deliver effective quality clinical services that meet fidelity measures of implementation. Record data, including video, for all treatment goals utilizing electronic data collection systems (e.g., Catalyst) to support client outcomes and ensure staff treatment fidelity. Model, teach, reinforce, and implement behavioral interventions and skill development plans with individuals, caregivers, and support network. Assist supervisors with plan development (e.g., report development, progress summary) and assessment tasks. Assist teams in developing program materials (e.g., lesson plans, visual schedules, social stories, etc.) to develop individualized, strength-based strategies and interventions that will result in positive behavior change. Actively participate in supervision, team meetings, in-service, client progress meetings, and other key meetings as assigned. Proactively identify potential conflicts; clearly communicate with clinical supervisor on client-related services (e.g., barriers to implementation, lack of caregiver participation, etc.) within 24 hours. Ensure effective coordination of services for individuals and caregivers with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. Core Abilities Ability to work in a fast-paced high-energy and changing environment, multi-tasking and deadline oriented Ability to problem-solve complex, multifaceted, and potentially emotionally charged situations Successfully manage conflict in solution-focused manner Strong organizational, communication, and task prioritization skills Exceptional attention to detail and accuracy Initiative to plan and organize Engage and work with caregivers as partners, recognizing and respecting diverse ethnic and cultural differences and preferences. Enlist the help and investment of individuals and community resources to meet the needs of program caregivers. MINIMUM EDUCATION AND/OR EXPERIENCE High School Degree Registered Behavior Technician certification from the Behavior Analyst Certification Board preferred Ability to speak, write, or read other languages preferred Licensing/Certification Requirements Must pass First Aid/CPR Certification Must pass Registered Behavior Technician certification. Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance. PHYSICAL REQUIREMENTS Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to: • Move quickly/run If employed at a Neurodevelopment Services location, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Bilingual Spanish Preferred Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions* *Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About our Program: Placement Supportive Services Level 1 - is a 60-day program with a Professional Parent model designed to provide a comprehensive integrated service model designed to meet the needs of children/adolescents who are at risk of out-of-home placement, abuse, and neglect. Services will be tailored to provide support to children and their families who are represented in the Child Welfare System. We serve the highest acuity youths in the county and have a 30-minute response time for our youths, and can provide 24/7 crisis stabilization support, if needed /approved by DFCS. Placement Supportive Services Level 2 - Is a 60-day support to stabilize youth who are at risk of losing their current placement, as well as supporting the families who are or have been connected to DFCS. PSS2 youth have a 24 hours response time. Schedule:10am-6:00pm JOB SUMMARY Works within the vision, mission, and philosophy of the agency overseeing a program that provide 24/7 crisis response and stabilization services to individuals experiencing a mental health crisis. Intervenes with crisis behaviors while developing the individuals strengths and interests. Responsible for linking to community resources. Does whatever it takes to meet the needs of the individual in a strength-based approach. Helps to create permanent connections for individual. May search, locate, and engage individuals' natural supports. Assists with transitioning individual to the lowest level of care needed. Works independently in the individuals' or youth's home and in a variety of community and/or treatment settings. RESPONSIBILITIES AND DUTIES Peer Support Provides direct services individuals in crisis in community setting Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations. Engages and builds alignment and relationships with individuals' family, and natural supports. Utilizes strengths of individuals and natural supports to assist in the implementation and achievement of goals and outcomes. Works individuals and/or family/natural supports to create strength-based planning and crisis interventions. Understands and takes advantage of therapeutic opportunities in crisis situations. Conducts observations regarding specific target behavior of individual or youth to support their intended identified outcome. Assists individuals in developing a hypothesis of function and underlying unmet need to develop individualized, strength-based strategies and interventions that will result in positive behavior change. Works in the community directly with individuals and/or family to develop and implement safety and skill refinement plans. Driving to individuals in crisis in the location identified. Position-specific duties and responsibilities may vary depending upon program. Performs other responsibilities, as assigned, to support department/business needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. Minimum 18 years of age required. Must know or quickly acquire extensive knowledge of local community resources. Be able to articulate the experience and perspective of an individual with complex needs involving mental health, homelessness, or probation services. OTHER SPECIFIC REQUIREMENTS Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance. Valid California Driver's license with two years of experience driving and a clean driving record may be required. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

About our Program: Wellness Coach certification available for this opportunity!!!!!!! Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations (e.g., school sites, community, and via telehealth). SBIT services are delivered within a Multi-Tiered Systems of Support (MTSS), with a focus on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, various evidence-based practices to support Community School efforts. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $28.48 - $35.02 per/HR. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Wellness Coach Certification!!!!!!!! JOB SUMMARY The Educational Behavior Specialist is responsible for providing 1:1 service, groups, consultation, and coaching that support educators, students, and families within an educational setting. This position works independently primarily on school sites along with services provided in homes and a variety of community settings. This position works directly with children and adults. RESPONSIBILITIES and DUTIES Clinical Under supervision of the Educational Clinical Coordinator, provides behavior consultation to teachers, school staff, and caregivers that focuses on MTSS, Positive Behavior Intervention Supports, antecedent strategies, function-based approach to interventions, and a hand off approach to de-escalation along with direct individual and or group services for skill building. Integrate feedback from supervisors to deliver effective quality clinical services that meet fidelity measures of implementation. Record data for students as applicable and IEP goals utilizing electronic data collection systems to support customer outcomes and ensure staff treatment fidelity. Model, coach, reinforce, and implement positive behavioral interventions and skill development plans with students, caregivers, educators, and support network. Assist supervisors with plan development (e.g., behavior guides). Assist teams with developing program materials (e.g., visual schedules, social stories, behavior guides, etc.) to develop individualized, strength-based strategies and interventions that will result in positive behavior change. Actively participate in supervision, team meetings, in-service, student progress meetings, and other key meetings as assigned. Proactively identify potential conflicts; clearly communicate with supervisor on customer-related services (e.g., barriers to implementation, lack of caregiver/educator participation, etc.) within 24 hours. Ensure effective coordination of services for students, caregivers, and educators with other providers, both internal and external, by facilitating the development of nurturing relationships, supporting quality environments, and collaboratively problem-solving barriers. Works independently with students, educators, and or caregivers in a variety of settings including school sites, homes, community, and/or treatment settings. Takes a hand off approach to de-escalation and provides consultation and modeling of positive strategies for educators. Works collaboratively with others on clinical teams to support creation and implementation of stabilization and service plans. Administrative Under supervision of the Educational Clinical Coordinator, timely and effectively meets agency and program timelines for clinical documentation, compliance trainings, assigned project deadlines, submission of timecards, and respond to phone calls, emails, texts, and chats. Creates and follows weekly schedule for assigned sites/caseload. Deliver services on flexible schedule based on customer need. Proactively communicate schedule changes, including part-time hours, vacation, or sick time. Engage in solution-focused communication and help maintain a positive work environment. Implement strong organizational skills to support customer outcomes and manage daily tasks. Stand-by or quick response to crisis. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record. Minimum education and/or experience Bachelor's Degree (BA/ BS) in Psychology, Behavioral Science, Education, Child Development, or related field preferred. One (1) year experience working with children and their families in related field required. RBT Certification Preferred. Other specific requirements Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance. Valid California Driver's license with two years of experience driving and clean driving record may be required. Certified Wellness Coach ------------------------------------------------ Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

About our Program: Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations (e.g., school sites, community, and via telehealth). SBIT services are delivered within a Multi-Tiered Systems of Support (MTSS), with a focus on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, various evidence-based practices to support Community School efforts. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinic's School-Based Intervention Team (SBIT) serves children, adolescents, families, adults, and educators across California. We offer a wide range of tiered mental and behavioral health services, focusing on partnering with local county offices of education and school districts. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY The Associate Educational Clinical Coordinator is responsible for providing 1:1 service, groups, consultation, and coaching that support educators, students, and families within an educational setting. This position works independently, primarily on school site's along with services provided in homes and a variety of community settings. This position works directly with children and adults. Responsibilities and Duties Clinical Under supervision of the Educational Clinical Coordinator, provides behavior consultation to teachers, school staff, and caregivers that focuses on MTSS, Positive Behavior Intervention Supports, antecedent strategies, function-based approach to interventions, and a hand off approach to de-escalation along with direct individual and or group services for skill building. Mentor, coach, and support behavioral staff providing direct services to customers. Integrate feedback from supervisors to deliver effective quality clinical services that meet fidelity measures of implementation. Record data for students as applicable and IEP goals utilizing electronic data collection systems to support customer outcomes and ensure staff treatment fidelity. Model, coach, reinforce, and implement positive behavioral interventions and skill development plans with students, caregivers, educators, and support network. Assist supervisors with plan development (e.g., report development, progress summary, intakes, BIP development) and assessment tasks. Assist teams with developing program materials (e.g., visual schedules, social stories, behavior guides, etc.) to develop individualized, strength-based strategies and interventions that will result in positive behavior change. Actively participate in supervision, team meetings, in-service, student progress meetings, and other key meetings as assigned. Proactively identify potential conflicts; clearly communicate with supervisor on customer-related services (e.g., barriers to implementation, lack of caregiver/educator participation, etc.) within 24 hours. Ensure effective coordination of services for students, caregivers, and educators with other providers, both internal and external, by facilitating the development of nurturing relationships, supporting quality environments, and collaboratively problem-solving barriers. Administrative Under supervision of the Educational Clinical Coordinator, timely and effectively meets agency and program timelines for clinical documentation, compliance trainings, assigned project deadlines, submission of timecards, and respond to phone calls, emails, texts, and chats. Creates and follows weekly schedule for assigned sites/caseload. Deliver services on flexible schedule based on customer need. Proactively communicate schedule changes, including part-time hours, vacation, or sick time. Engage in solution-focused communication and help maintain a positive work environment. Implement strong organizational skills to support customer outcomes and manage daily tasks. Stand-by or quick response to crisis. Other duties and responsibilities Utilize interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required. Practice self-care, remain aware that others may be contending with stress, and treat other with grace. Drive to community and home locations with customers and their families or other key settings. Position specific duties and responsibilities may vary depending upon program. Performs other related responsibilities, as assigned, to support specific program needs. Job-specific competencies Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include, but are not limited to, certifications, licensure, and maintaining a clear criminal record. Minimum Education and/or experience Bachelor's degree in special education, Psychology, Social Work, Behavior Analysis, or related field required. Minimum of two (2) years of experience providing behavior management and/or case management services (e.g., Education, Psychology, Social Work, ABA, Child Development) to children from various populations (i.e., Neurotypical, ASD, ID, mental health diagnoses, behavior health challenges) and their families. Preferred qualifications Experience providing case management and clinical coordination of behavior management services. Experience working in educational settings. Bilingual in Spanish. Equal Opportunity Employer__________________________________________________________________________________________________________________________________________________ We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

This is an ON CALL role Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions* *Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About our Program: Celebrating Families! is a 16-week evidence based practice curriculum that focuses on supporting families through substance use and reunification. CF! provides psychoeducation and insight into all aspects of healthy living such as nutrition, healthy communication, boundaries, and more. Schedule: On Call Rotation JOB SUMMARY Works within the vision, mission and philosophy of the agency. Under general supervision, implements the Addiction Prevention Services (APS) at one or more of the following settings: designated schools, in the community, with the family, or on site at and agency campus. Fulfills a role in the collaboration and communication between the Agency and the assigned school or program and its respective Supervisor. The APS II has the ability to provide Level I & II prevention activities. RESPONSIBILITIES AND DUTIES Serves as an active participant in providing Pacific Clinics APS services with the school or programs core team (or equivalent) for clients referred to APS. Works in collaboration with the referral source to identify and provide relevant presentation to groups (e.g., students, parents, teachers, support staff) as appropriate. Co-leads APS groups following the designated curriculum. Receives, reviews, and processes referrals of clients as necessary. Screens each client referred for APS services with the support of the Supervisor/Manager. Provides referral sources for clients and families for services at one or more locations, such as: on site, school, or in the community Initiates and receives written consent for each participant . Completes outcome measures and evaluation of program. Collects all required documentation, such as progress notes, activity notes, evaluations, outcome measures, closing referrals and recommendations, weekly performance reports, and notes on drop in visits. Provides initial evaluations, recommendations, and follow up (including recourses) at the completion of each group. Performs other related responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Documents Clearly and Accurately In A Timely Manner Presentation Skills Action Oriented and Empowered Conflict Resolution Collaborates With Other Team Members QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE Bachelor's Degree (B.A./B.S..) in Mental Health. Two (2 years) of experience in a related field. Drug and Alcohol training and experience required or CAADAC ( California Association of Alcoholism and Drug Abuse Counselors) certification. PHYSICAL REQUIREMENTS The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. 

This is an ON CALL Role Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.* 7.5% Bilingual Differential for qualified positions* must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults with psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow-up services This position is part of a program that has adopted an Alternative Work Schedule (AWS). An AWS is a variation of the standard 5-day/8-hours per day schedule and allows for shifts of no longer than 12 hours per day within a 40-hour workweek without payment of an overtime premium until after the 12th hour in a day or 40 hours worked in a week. JOB SUMMARY Under supervision is responsible for responding to community-based crisis situations in county provided vehicle as part of the Trusted Response Urgent Stabilization Team (TRUST). Works as part of a multidisciplinary field-based response team, deployed to the community. First Aid Responders will work collaboratively with other crisis responders providing primary and secondary client screenings and basic first aid when appropriate. Additionally, they provide crisis de-escalation, psychoeducation, outreach, and linkage to community supports. RESPONSIBILITIES AND DUTIES Work with TRUST multidisciplinary team to respond to field-based crisis. Drive the mobile field team van to and from various locations. Provide primary screening focused on medical and psychiatric concerns, not to exceed the scope of training obtained through the American Red Cross Adult CPR/AED/First Aid training. Provide basic first aid not to exceed the scope of the American Red Crisis Adult CPR/AED/First Aid training. Screen/test for COVID-19 and obtain standard vital signs for any client being transported. Provide verbal CPI de-escalation techniques and stabilization services in the community in a clinically and culturally appropriate manner. Participate in community outreach events Complete documentation including but not limited to, incident reports, call summary reports, community outreach summaries, physical screening forms Maintain confidentiality and HIPAA compliance; always protect sensitive data. Transport clients to appropriate level of care Maintain cleanliness, orderliness, and good working condition of the vehicle, interior, and exterior, using established maintenance criteria; arrange servicing when needed. Perform visual inspection of vehicles and complete van binder checklist; check fuel gauge, dashboard warning lights, etc. according to established schedule to ensure continued operation. Report all accidents, incidents and/or breakdowns involving vehicle(s) while in use; fill out required forms for insurance purposes and/or Facilities attention. Complete all required annual trainings and evaluations Participate in weekly, monthly, quarterly department and agency meetings as identified by supervisor. Maintain a consistent, high quality, customer-focused service style when conducting business and providing services to staff and clients (internal customers), the general public, and other external customers. OTHER DUTIES AND RESPONSIBILITIES 1. Practices self-care remains aware that others may be contending with stress and treats other with grace. 2. Ability to drive to appointments to meet with clients and their families or other key contacts. CORE ABILITIY Ability to: Work in the fast-paced, highly pressured, and changing environment. Prioritize tasks and respond to emergency requests quickly and efficiently Maintain standards of confidentiality. Maintain positive work relationships in a respectful and collaborative manner. Maintains good communication to ensure others have necessary information. Sensitivity to working with culturally diverse populations. Resource allocation and utilization. Train and instruct others. Support with quality assurance and troubleshoot items as they come up. Research, plan, monitor and implement. Motivate and negotiate. Create, innovate, prioritize, and reorganize. Self-starter, schedule management, and adherence to tight deadlines. JOB SPECIFIC COMPETENCIES Crisis De-escalation Analytical Thinking Encouraging Customer Focus Maintains Safe Environment Manages Multiple Priorities Organizational Agility QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/CERTIFICATION High School diploma, GED, or equivalent education. Credentialed as an EMT in the state of California. REQUIRED EXPERIENCE Minimum of six months related behavioral health experience, full-time best practices experience in deliveries and customer service. (Volunteer experience will be considered.) Experience with intake paperwork/processing preferred. Interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required. PHYSICAL REQUIREMENTS The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; standing, walking, moving lifting or carrying objects up to 45lbs. Repetitive motion and reaching repeatedly are required constantly. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hearing and talking on telephone/in person is required consistently. LEVEL OF CONTACT WITH CHILDREN OR ADULTS Will have supervised contact with children and adults Will have unsupervised contact with children and adults Requires a full background check and TB exam. Requires physical. Current First Aid/CPR Certification. DRIVING PRIVILEGES Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training. TRAINING Needs to successfully complete all required agency training indicated for this position. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Program Description: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer * The initial compensation for this position ranges from $28.48-$34.00 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 5-7.5% Bilingual Differential for qualified positions (Spanish, Vietnamese, and Mandarin) Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Exhibit behaviors consistent with the Service Principles. Demonstrates and develops supportive/coaching relationship with patients and their caregivers to help them navigate the system to support their well-being. This includes providing assistance (e.g., attending appointments, providing community linkages) and supporting education related to physical health, behavioral health, and social determinants of health. Supports whole-person care principles. RESPONSIBILITIES AND DUTIES * Works actively with the program's other team members to develop strategies for outreach to consumers who tend to isolate themselves. * In coordination with a multidisciplinary team, assist consumers in selecting services and/or programs that will be useful in achieving their recovery and/or treatment goals. * Demonstrates a commitment to consumer choice and empowerment. * Demonstrates an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries. * Assists and supports consumers with identifying, linking to and appropriately utilizing healthcare resources including the member's primary care physician as well as specialty care providers, dental care and vision care, if applicable. * Assists and supports members with establishing benefits such as Supplemental Security Income (SSI), Medi-Cal and other benefits for which they are eligible. * Assists and supports members with identifying their housing needs and/or resources in the community to meet these needs. * Assists and supports members with linking to and participating in substance abuse services both on-site, if available, as well as in the community. * Assists and supports members with linking to and utilizing education and employment services. * Assists consumers in learning social skills and independent living skills that facilitate community. Integration including budgeting, transportation and grooming and hygiene. * Supports consumer's integration into the community through social and recreational activities. * Develop and facilitate peer support and self-help groups as appropriate to recovery/treatment goals. * Helps consumers and family members identify, understand and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma. * Increases awareness and provide linkage to self-help programs and consumer advocacy organizations that promote recovery. * Supports the vocational choices consumers make and assist them in overcoming barriers to employment. * Encourages and supports members' skills and talents. * Maintains billable services consistent with program needs and funding source expectations, through documentation and other required paperwork. * Participates in off-site presentations introducing the program to community partners and potential new consumers. * Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. * Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. * Exhibits a non-judgmental approach to effective listening maintaining, respectful eye contact and an appropriate level of engagement. * Reports to work on time and maintains reliable and regular attendance. * Models the agency's mission and core values in all communication and correspondence. * Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. * Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. * Use their voice to direct treatment. * Participates in continuous learning process as it relates to engaging consumers. * Required to meet applicable productivity and documentation requirements. * Assists with the design and implementation of internal and external trainings about the caregiver/support system. * Holds staff accountable to service delivery principles related to the consumer/family voice, choice, access, pace and process, through sharing personal experience, engaging in team meetings and consultations with staff internally and externally. * Models and coaches effective coping techniques for consumers, caregivers/support system. OTHER JOB AND RESPONSIBILITIES * Practices self-care remains aware that others may be contending with stress and treats other with grace. * Performs other related responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES * Conflict Resolution * Documents Clearly and Accurately * Encouraging Customer Focus * Learning on the Fly * Time Management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE * High school diploma or GED required. * Completion of Mental Health Worker Training Course is highly desirable. * Position is reserved for an individual who has lived or knows someone with lived experience with mental illness or the mental health system. HIGHLY DESIRABLE QUALIFICATIONS * Self-identified as a person with lived (or family) experience with mental illness and the mental health system. * Ability to identify recovery principles and explain their recovery process. OTHER SPECIFIC REQUIREMENTS * Must possess a valid California driver's license and maintain an insurable driving record under the agency's liability policy (if driving two or more times per week on company business). * National Provider Identifier (NPI) registered as a Mental Health Worker * Must know or quickly acquire extensive knowledge of local community resources. * -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-JM2

About our Program: Enhanced Care Management (ECM) is a program within a far-reaching, multiyear plan to transform California's Medi-Cal system, known as California Advancing and Innovating Medi-Cal (CalAIM). Led by California's Department of Health Care Services, the goal of CalAIM is to help integrate Medi-Cal more seamlessly with other social services and help improve outcomes for the millions of Californians covered by Medi-Cal, especially those with the most complex needs. Customers enrolled in the ECM program receive comprehensive care management from a single System Navigator who coordinates all their health and health-related care, including physical, mental, and dental care, and social services. ECM makes it easier for customers to get the right care at the right time in the right setting and receive comprehensive care that goes beyond the doctor's office or hospital. Come join our team, partnering with managed care health plans, and change the landscape of Behavioral Health and integrated care in our state! Who We Are Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer * The initial compensation for this position ranges from $68,640.00 -$84,418.54 per year. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Under direction of the Program Manager- CalAIM, hires, develops, trains, manages, and retains program staff and team(s) to ensure customer satisfaction and culturally competent service delivery consistent with managed care requirements. Functions as the liaison between team, agency, and community partners. Ensures provision of high-quality service by program staff through administrative supervision and monitoring of program KPIs. RESPONSIBILITIES AND DUTIES Clinical Care Management * Works with Program Manager to ensures effective quality managed care services delivery for assigned health plan members. * Ensures and monitors satisfaction and defined outcome achievement for health plan members. * Collaborate with licensed staff to provide effective crisis and risk prevention and management. * Provides 24/7 availability as needed. Culturally responsive to internal and external customers and ensures customer voice. * Provides direct services to health plan members, as support to the direct service staff, to ensure smooth delivery of service. * Responsible for managing referrals (e.g., electronic, telephonic, manual) and assigning accordingly * May be responsible for case load. * Ensures customer voice and is culturally responsive to internal and external customers. * Consults with clinical and medical staff about treatment plans, youth and family issues, progress and needs. Program & Fiscal Management * Oversees and supports the assessment process and implementation of treatment plans consistent with managed care requirements. * Manages day-to-day provision of services of team members (e.g., System Navigators). * Work with Program Manager to ensures staff engage health plan members for enrollment and other revenue related activities meet or exceed revenue forecasts to ensure viable programming. * Ensures compliance with all policy and procedures including adherence to all licensing, quality, Information Technology (IT), Human Resources (HR), compliance and regulatory standards. * Oversee clinical documentation meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement. * Effectively manage individual and program utilization rates * Responsible for managing team operation metrics at appropriate frequency to effectively manage the program, staffing pattern, and clinical needs * Works collaboratively with managerial peers to develop and improve program delivery and ensure adherence to fiscal requirements. Personnel Management * Participates in staff development; hires, coaches, mentors, supervises, conducts direct field observations, trains, disciplines, and terminates. * Leads and manages change. * Proactively identifies potential conflicts and facilitate resolution. External Liaison * Work with Program Manager to ensure effective coordination of services for health plan members with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers. * Provides outreach to the community regarding managed care and behavioral health. Quality Assurance and Improvement * Initiates and participates in organizational quality improvement efforts. Lead and/or delegate work groups to respond to program development needs. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. MINIMUM EDUCATION AND/OR EXPERIENCE A combination of education and experience equivalent to a: * Bachelor of Arts or Science (B.A./B.S.) or associate degree in related field and 3 additional years of experience in addition to minimum experience requirement. * Bachelors in behavioral science, public health, nursing, preferred. * Minimum of three (3) years of experience in primary care, public health, social or mental health services delivery. * Knowledge of whole-person or integrated care preferred. * -------------------------------------------------------------- Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. #LI-JM2

This is a PART TIME Opportunity Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions* *Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow up services Schedule:Tues-Wed, 3-11:30pm JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Within a team process, develops a strength-based relationship with client in the context of a mental health or behavioral crisis. Intervenes with individuals presenting with crisis behaviors including but not limited to agitation, aggression, active psychosis, suicidal ideation and/or self-injury. The position requires shift-based work in which individuals are responding to community or Crisis Stabilization Unit based crisis on immediate emergency requests from individuals, community partners, law enforcement or family members/natural supports. The position will require at times joint response with law enforcement officers. Will participate in the crisis assessment and triage including the screening for dangerous situations, weapons, and other high risk environmental factors. Responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature. Responsible for linking to community resources. May search, locate, and engage individuals' or youth's natural supports. May assists with transitioning/transporting individuals or youth to the lowest level of care needed. Works independently in the individuals' or youth's home and in a variety of community and/or treatment settings. May require certification in restraint certification. RESPONSIBILITIES AND DUTIES May support mental health crisis hotline by gathering information, supporting callers and identifying needs related to current crisis situation. May provide phone stabilization and resourcing as needed. Provides crisis assessment and de-escalation of adults or youth who are experiencing an acute mental health or behavioral crisis and may be presenting as a danger to themselves or a danger to others. Participates in information gathering and decision making related to involuntary psychiatric holds as Lanterman Petris Short laws and regulations. Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations. Engages and supports family members and other natural supports in the midst of an acute psychiatric crisis which includes psychoeducation related to de-escalation strategies, steps to secure home environments specifically related to weapons, dangerous items, substances that could put the client at risk of harm to self or others. Facilitates transport of individuals on 5150 holds including providing clinical information to accepting hospitals or CSU/other psychiatric facilities. Remains with client until transport has arrived and client safety enroute to accepting facility. Assists individuals with identifying triggers, unmet needs, psychosocial factors that are contributing to ongoing acute mental health crisis. Utilize strengths-based approach to develop a comprehensive risk management and safety plan to support the client in stabilizing the behaviors that may present as danger to themselves others after the conclusion of service. Provides linkage, referrals and resources in the community based on identified needs which may include but not limited to mental health services, substance use services, housing supports, and additional identified social services. OTHER DUTIES AND RESPONSIBILITIES Driving to adults or youth in crisis in the location identified. Position specific duties and responsibilities may vary depending upon program. Performs other responsibilities, as assigned, to support department/business needs. Participates in crisis intervention, de-escalation training for law enforcement and other community stakeholders. JOB-SPECIFIC COMPETENCIES Conflict Resolution Documents clearly and accurately Encouraging customer focus Learning on the fly Time management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record. MINIMUM EDUCATION AND/OR EXPERIENCE High school diploma or GED required. Bachelors Psychology preferred. One (1) year experience working in the mental health field. Healthcare/Medical - Social worker OTHER SPECIFIC REQUIREMENTS If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually. PREFERRED QUALIFICATIONS 1 year working with children or adults BA/BS in related field preferred HIGHLY DESIRABLE QUALIFICATIONS Interpersonal skills and the ability to write and speak in a grammatically correct manner required. Excellent customer service. Speak, read, and/or write another language is highly desirable. PHYSICAL REQUIREMENTS Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to: Move quickly/run Drive a car. If employed at a Crisis Stabilization Unit, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus." Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. 

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve. Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care. Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California. Compensation We Offer The initial compensation for this position ranges from $28.48 - $35.02 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 7.5% Bilingual Differential for qualified positions* *Must meet company policy eligibility requirements. Benefits We Offer Benefits eligibility starts on day ONE! We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. JOB SUMMARY Works within the vision, mission and philosophy of the agency to provide support and coaching on specific skill sets for caregivers as well as to provide a parent perspective in a variety of settings. Supports the development of a shared understanding between individuals and groups based on the twelve principles of the agency service philosophy. Uses personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and assist with problem solving. Supports the implementation of family friendly practices by providing a parent's perspective to the routine operations and development of programs. Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families. Participates in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process. Works directly with youth and adults. RESPONSIBILITIES AND DUTIES Utilizes personal and professional life experience to provide peer support to parents and caregivers served by the program as appropriate. Provides parents and caregivers with information about the agency and the process and procedures, including the Family Partner I role to assist them. Participates in providing a variety of support services for parents/care givers (e.g.; family events, family activities, recognition events). Coaches families to make decisions and develop plans based on their needs, and to use their voice to direct treatment. Collaborates and participates in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice and choice within process and to support the parent/caregiver's connection to the CFT members, as necessary. Identifies community connections for internal teams. Serves as consultant and supports shared understanding to ensure that family and providers understand each other's perspective and information. Provides non-judgmental, culturally informed support to parents and caregivers. Explores, identifies, and works to (re)establish natural support system as needed; identifies and links family with community connections and resources. Models and coaches effective coping techniques for parents and caregivers. Provides a caregiver's perspective in agency service support structures. Assists with the design and implementation of internal and external trainings about the parent perspective. Utilizes conflict resolution skills. Participates in continuous learning process as it relates to engaging youth and families. Maintains and manages schedule effectively in order to manage the needs of multiple families, meetings, external and internal customers. Produces and maintains accurate and timely documentation within agency standards. Holds staff accountable to service delivery principles related to the family voice, choice, access, pace and process, through sharing personal experience, engaging in team meetings and consultations with staff internally and externally. Participates in service improvement and development efforts. Participates in program and system meetings. Performs other responsibilities, as assigned, to support specific department/business needs. JOB SPECIFIC COMPETENCIES Contributes to team performance Encouraging customer focus Personal disclosure Self-knowledge Standing alone QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. MINIMUM EDUCATION AND/OR EXPERIENCE High School diploma or GED required. Be able to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services. This ability is typically acquired as the primary caregiver of a child with complex needs. 3 years as a parent or caregiver of a special needs child. OTHER SPECIFIC REQUIREMENTS Therapeutic crisis intervention and Agency training. PREFERRED QUALIFICATIONS Some college education is preferred. HIGHLY DESIRABLE QUALIFICATIONS Speak, read, and/or write another language. Equal Opportunity Employer We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905. 

About our Program: Pacific Clinics' School-Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations (e.g., school sites, community, and via telehealth). SBIT services are delivered within a Multi-Tiered Systems of Support (MTSS), with a focus on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, various evidence-based practices to support Community School efforts. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinic's School-Based Intervention Team (SBIT) serves children, adolescents, families, adults, and educators across California. We offer a wide range of tiered mental and behavioral health services, focusing on partnering with local county offices of education and school districts. Compensation We Offer The initial compensation for this position ranges from $31.40 - $38.61 per hour. Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. The salary may also vary if you reside in a different location than the location posted. 7.5% Bilingual Differential for qualified positions. Benefits We Offer Benefits eligibility starts on day ONE! We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! Employer Paid Long-Term Disability & Basic Life Insurance 401K Employer Match up to 4% Competitive Time Off Plans (may vary by employment status) Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Program Type: School-Based Population Served: 4-24 years old Scheduled Hours per Day: M-F 12:30 pm -5:30 pm Location: Morgan Hill/Gilroy area JOB SUMMARY The Associate Educational Clinical Coordinator is responsible for providing 1:1 service, groups, consultation, and coaching that support educators, students, and families within an educational setting. This position works independently, primarily on school site's along with services provided in homes and a variety of community settings. This position works directly with children and adults. Responsibilities and Duties Clinical Under supervision of the Educational Clinical Coordinator, provides behavior consultation to teachers, school staff, and caregivers that focuses on MTSS, Positive Behavior Intervention Supports, antecedent strategies, function-based approach to interventions, and a hand off approach to de-escalation along with direct individual and or group services for skill building. Mentor, coach, and support behavioral staff providing direct services to customers. Integrate feedback from supervisors to deliver effective quality clinical services that meet fidelity measures of implementation. Record data for students as applicable and IEP goals utilizing electronic data collection systems to support customer outcomes and ensure staff treatment fidelity. Model, coach, reinforce, and implement positive behavioral interventions and skill development plans with students, caregivers, educators, and support network. Assist supervisors with plan development (e.g., report development, progress summary, intakes, BIP development) and assessment tasks. Assist teams with developing program materials (e.g., visual schedules, social stories, behavior guides, etc.) to develop individualized, strength-based strategies and interventions that will result in positive behavior change. Actively participate in supervision, team meetings, in-service, student progress meetings, and other key meetings as assigned. Proactively identify potential conflicts; clearly communicate with supervisor on customer-related services (e.g., barriers to implementation, lack of caregiver/educator participation, etc.) within 24 hours. Ensure effective coordination of services for students, caregivers, and educators with other providers, both internal and external, by facilitating the development of nurturing relationships, supporting quality environments, and collaboratively problem-solving barriers. Administrative Under supervision of the Educational Clinical Coordinator, timely and effectively meets agency and program timelines for clinical documentation, compliance trainings, assigned project deadlines, submission of timecards, and respond to phone calls, emails, texts, and chats. Creates and follows weekly schedule for assigned sites/caseload. Deliver services on flexible schedule based on customer need. Proactively communicate schedule changes, including part-time hours, vacation, or sick time. Engage in solution-focused communication and help maintain a positive work environment. Implement strong organizational skills to support customer outcomes and manage daily tasks. Stand-by or quick response to crisis. Other duties and responsibilities Utilize interpersonal skills and judgment relevant to make evaluations of eligibility for services, urgency of need, understanding of potential legal/ethical issues, and risk management required. Practice self-care, remain aware that others may be contending with stress, and treat other with grace. Drive to community and home locations with customers and their families or other key settings. Position specific duties and responsibilities may vary depending upon program. Performs other related responsibilities, as assigned, to support specific program needs. Job-specific competencies Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include, but are not limited to, certifications, licensure, and maintaining a clear criminal record. Minimum Education and/or experience Bachelor's degree in special education, Psychology, Social Work, Behavior Analysis, or related field required. Minimum of two (2) years of experience providing behavior management and/or case management services (e.g., Education, Psychology, Social Work, ABA, Child Development) to children from various populations (i.e., Neurotypical, ASD, ID, mental health diagnoses, behavior health challenges) and their families. Preferred qualifications Experience providing case management and clinical coordination of behavior management services. Experience working in educational settings. Bilingual in Spanish. Equal Opportunity Employer__________________________________________________________________________________________________________________________________________________ We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Compensation We Offer ranges from $34.00- $42.00 per hour. * Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. * The salary may also vary if you reside in a different location than the location posted. * 7.5% Bilingual Differential for qualified positions* Benefits We Offer * Benefits eligibility starts on day ONE! * We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more! * Employer Paid Long-Term Disability & Basic Life Insurance * 401K Employer Match up to 4% * Competitive Time Off Plans (may vary by employment status) * Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties JOB SUMMARY Works within the vision, mission, and philosophy of the agency. Coordinates the development of a strength-based relationships with youth, their caregivers, support persons, and other wraparound team and community members. Models how to implement positive behavior change through the creation of behavioral strategies that will support stabilization in the home and community. Does whatever it takes to meet the needs of the family in a strength based approach while also preserving the family unit. Assists in transitioning kids to the lowest level of care. Provides staff with morale building, leadership development, role modeling, and overall support to the program to ensure that needs are met for families and each other. Building on Behavior Specialist I/II responsibilities the Behavior Specialist III continues to demonstrate a high level of creativity and strength-based interactions with colleagues and families alike. Works independently in families' home and a variety of community and/or treatment settings. This position works directly with children and adults at times and locations that are convenient to them. The Behavior Specialist III position will provide direct service by implementing behavior plans and fostering productive relationships through a range of activities with youth and/or their caregivers. Under supervision the Behavior Specialist III also assists with activities within their scope of practice and training including but not limited to Functional Behavioral Analysis, facilitating Child and Family Team (CFT) meetings, completing Core Evaluation Data Elements (CEDE), and writing of the Individual Child and Family Plans for assigned families. Under the clinical supervision of a Facilitator or Clinical Program Manager, Behavior Specialist IIIs will provide input to Assessment and Treatment plan documents. All activities related to diagnoses (including the assessment and treatment plan documents) are the responsibility of the clinical supervisor, not the Behavior Specialist III in the Bay region. RESPONSIBILITIES & DUTIES 1. Demonstrates mastery of the Behavior Specialist I and II positions. 2. Provides direct billable mental health services, documents those activities in alignment with MediCal regulations, and achieves set productivity expectations. 3. Engages and supervises individuals and groups of youth at an advanced level. 4. Creates, develops, and implements functionally relevant strategies that build on strengths and supports new interests. 5. Coaches and mentors others in the agency's service delivery principles and other concepts, including the functional behavioral assessment, safety planning, and engagement processes. 6. Teaches others how to utilize strengths of children, families, and others to assist in the implementation and achievement of goals and outcomes. 7. Mentors, coaches, and trains other Behavior Specialists. 8. Coaches others on how to engage caregiver in building youth-specific parenting responses that support positive behavior change and overall family relationships. 9. Acquires, monitors and evaluates information to provide effective feedback to family teams regarding function of behavior and relevant interventions as well as coaching and development of implementation modifications as necessary. 10. Supports caregivers, child, and natural supports to identify, learn, and access self care strategies as well as skills associated with the implementation of environmental accommodations and behavior management techniques. 11. Provides leadership to develop program responses to needs identified across a number of children and families where natural community resources are not available or appropriate. 12. Facilitates CFT meetings, initial intakes, and completes FBA'S and CEDEs as needed. 13. Provides input into Assessments and treatment plans under the supervision of a Clinician or CPM. 14. Assumes leadership and increases participation of others in of work groups, committees, and team meetings. 15. Takes initiative to identify and resolve conflicts and recognizes strength in the diversity of families and teams. 16. Identifies and develops community resources, established relationships with community partners and leads groups activities in the service of children and families. 17. Initiates, organizes and facilitates projects and activities as well as models effective prioritization of work tasks. 18. Documents interactions and services while simultaneously maintaining individual expectations and providing documentation coaching to others. 19. Performs other responsibilities, as assigned, to support department and business needs. 20. Position specific duties and responsibilities may vary depending upon program. 21. Required to meet applicable productivity and documentation requirements. OTHER DUTIES AND RESPONSIBILITIES 1. Practices self-care, remains aware that others may be contending with stress, and treats other with grace. 2. Driving to appointments with clients and their families or other key contacts. 3. Physical interactions with children of variable ages such as but not limited to games, sports, and other activities. 4. Performs other responsibilities, as assigned, to support department/business needs. JOB SPECIFIC COMPETENCIES Conflict Resolution Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved. Addresses complaints and problems quickly and effectively and keeps all parties informed of the status of any negotiations required. Encourages employees to report problems or concerns, and negotiates outcomes that are viewed as fair and even-handed. Documents Clearly and Accurately Documents, in a legible manner, pertinent information related to the child's treatment plan, including interventions and outcomes in accordance with established policies and procedures and guidelines for charting. Encouraging Customer Focus Consistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be met. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves these outcomes by ensuring that customer needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service. Time Management Manages time and prioritizes tasks to ensure that deadlines are met. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record. Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact. Generates new ideas or processes, capitalizes on new business opportunities, seeks out and takes on increasing responsibility or resolves problems as they occur. Uses sound judgment about when to take action and when to seek guidance or permission. REQUIRED EDUCATION AND/OR EXPERIENCE * Bachelor of Arts/Science (B.A./B.S.), in mental health related field * Six (6) years experience working with children receiving mental health services and their families HIGHLY DESIRABLE QUALIFICATIONS * Speak, read, and/or write another language is highly desirable. LICENSING/CERTIFICATION REQUIREMENTS * First Aid/CPR Certification required. * Mental Health Rehabilitation Specialist (MHRS) certification eligibility required.