Pacific Dental Services jobs in San Diego, CA - 75 jobs
Orthodontist
Pacific Dental Services 4.6
Pacific Dental Services job in Santee, CA
Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
You've invested the time to become a great orthodontist. Now let us help you take your career further with more opportunity, excellent leadership and one of the best practice models in modern dentistry. As an orthodontist supported by PDS Health, you can rely on a great number of referrals as you will be providing owner dentists the ability to provide excellent and comprehensive care under one roof. You will have the autonomy to provide your patients the care they deserve and provide you with the opportunity to earn excellent income and have a balanced lifestyle without the worries of running a practice.
The Opportunity
You became a dentist to provide excellent patient care and an orthodontist to have a career that will serve you for a lifetime. As a PDS-supported orthodontist, you will have a balanced lifestyle, fantastic income opportunities and you'll work for offices that care about people, patients and their community. You won't have to spend your time navigating practice administration. Instead, you'll focus on your patients and your well-being.
The Future
As an orthodontist, you will receive ongoing training to keep you informed and utilizing the latest technologies and dentistry practices. PDS is one of the fastest growing companies in the US which means we will need excellent specialists like you to continue to provide clinical excellence in the future.
Compensation
PDS Health supported Orthodontists typically make between $275,000 - $410,000 annually.
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
#indeed-sp
$275k-410k yearly Auto-Apply 9d ago
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Operations Manager
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $27.75 - $38.75/ Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.
Responsibilities
* Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
* Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
* Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
* Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
* Driving year over year revenue and profit growth
* Management of expenses to achieve monthly goals and budget
* Show proficiency and adherence to cash management and accounting protocols
* How to be the catalyst in team development of the Perfect Patient Experience
* How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
* Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
* Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
* By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
* Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
* Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes
Qualifications
* High school diploma or equivalent
* Five or more years of related work experience in operational management
* Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire
* Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
* In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
* Travel may be planned or unplanned and is subject to change without notice
Preferred
* Associate degree, Bachelor's degree
* Five or more years of experience leading a team, mentoring and coaching subordinates
Knowledge/Skills/Abilities
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
* Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
* Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
* Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
* Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
* Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
* Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
* Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
* Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
* Ability to interpret and apply policies and procedures
* Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
* Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
* Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
* Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
* Demonstrates a strong ability to identify, analyze, and solve problems
* Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
* Ability to create presentations and use outstanding presentation skills
Work Environment
* The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
* This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
* The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
* While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
* The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
* Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Upon completion of the Operations Manager training program, this role will be a salaried position.
Compensation Information
$27.75-$38.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
#LI-PDS
$27.8-38.8 hourly Auto-Apply 9d ago
Dental Biller
Smile Brands 4.6
San Diego, CA job
As a Dental Biller, your primary responsibility is to manage the financial aspects of a dental office or practice. You will work closely with patients, insurance companies, and other administrative staff to ensure accurate and timely billing and payment processing. Your role involves understanding dental insurance policies, coding procedures, and billing regulations to facilitate smooth financial operations within the practice. Attention to detail, strong organizational skills, and excellent communication abilities are essential for success in this role.
Schedule (days/hours)
M,Th,Fri 8-5, Tu,Wed 8:30-5:30pm
Responsibilities
* Insurance Verification: Verify patients' insurance coverage and eligibility prior to appointments. Ensure accurate information is obtained and recorded in the billing system.
* Billing and Coding: Assign appropriate billing codes to dental procedures performed using the standardized coding system (e.g., CDT codes). Ensure adherence to coding guidelines to prevent errors and maximize reimbursement.
* Claims Submission: Prepare and submit insurance claims electronically or through paper submission. Monitor claim status and follow up on any rejections or denials. Make necessary corrections and resubmit claims promptly.
* Payment Processing: Receive and process payments from patients and insurance companies. Post payments accurately to patient accounts and reconcile any discrepancies.
* Patient Billing: Generate and send out patient statements for outstanding balances. Assist patients with understanding their bills, explaining insurance coverage, and setting up payment plans if necessary.
* Appeals and Denials Management: Handle insurance claim denials and appeals. Investigate reasons for denials, gather supporting documentation, and resubmit claims with additional information as needed.
* Record Maintenance: Maintain organized and up-to-date billing records, including patient demographics, insurance information, and billing history. Ensure confidentiality and compliance with HIPAA regulations.
* Communication: Liaise with patients, insurance companies, and other healthcare providers to resolve billing inquiries and disputes promptly. Provide excellent customer service and address concerns professionally.
* Revenue Cycle Management: Assist in optimizing the revenue cycle by identifying opportunities for process improvements, reducing claim rejections, and accelerating payment collection.
Qualifications
* Previous experience in dental billing, medical billing, or healthcare administration strongly preferred.
* Proficiency in dental coding systems (e.g., CDT codes) and billing software applications.
* Strong understanding of insurance policies, reimbursement processes, and claim submission procedures.
* Excellent communication skills, both verbal and written, with the ability to interact effectively with patients, insurance companies, and colleagues.
* Detail-oriented with strong analytical and problem-solving abilities.
* Ability to prioritize tasks, manage time efficiently, and work independently or as part of a team.
* Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality and data security.
* DENTAL ONLY
* NOT REMOTE
Compensation
$20-$25 / HR
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$20-25 hourly Auto-Apply 8d ago
Patient Care Coordinator
Smile Brands 4.6
Oceanside, CA job
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
2- 3 days a week. Either 8-5 or 9-6
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-21 hourly Auto-Apply 32d ago
Healthcare Coordinator
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join Kensington Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$18.00-$25.50 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$18-25.5 hourly Auto-Apply 9d ago
Registered Dental Assistant
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join Tierrasanta Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $22.25 - $30.75 / Hourly
Registered Dental Assistants perform a variety of patient care, office, and laboratory duties. The primary role of the Registered Dental Assistant (RDA) is to assist the dentist in gaining the patient's commitment to the best possible treatment, with urgency. Key duties associated with assisting the dentist in starting treatment include: utilizing x-ray time to promote the good qualities of the dentist, learning the patient's expectations while educating them with intra-oral pictures, using effective and anticipatory chair-side skills, and effectively supporting the dentist's diagnosis after the examination when the patient asks questions. The RDA should abide by procedures needed for compliance with state and federal safety regulation, infection control, and permitted duties.
Responsibilities
* The primary role of the Registered Dental Assistant (RDA) is to assist the dentist as necessary to gain the patient's commitment for the best possible treatment with urgency
* Actively participate in the Perfect Patient ExperienceÔ by striving to keep your patients focused on optimal treatment while attending to their individual needs and concerns
* Maintain a clean, sterile, and cheerful environment where your patients feel comfortable; prepare patients for treatment, and assist the doctors - thereby enabling them to provide efficient, quality dental treatment
* At the direction of the dentist, complete x-rays and intra-oral pictures of patients as appropriate
* At the direction of the dentist, instruct patients on postoperative and general oral health care.
* Sterilize and disinfect instruments, equipment, and operatories in accordance with the American Dental Association guidelines
* Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, HR policies and practices)
Qualifications
* Equivalent to high school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration
* Certifications/licenses/registrations as mandated by applicable state (e.g. coronal polish, radiograph exposure, ultrasonic scaling for orthodontic procedures, pit and fissure sealant application, etc)
* Associate degree or one-year certificate from an accredited college or technical school; or equivalent combination of education and experience preferred
Benefits
* Medical, dental and vision insurance
* Paid time off
* Tuition Reimbursement
* Child care assistance
* 401K
* Paid time to volunteer in your local community
* Shift premium pay for eligible roles who work weekends
Compensation Information
$22.00-$30.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$22.3-30.8 hourly Auto-Apply 9d ago
Receptionist
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join Mira Mesa Smiles Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
* Schedule appointments that result in each healthcare provider having a smooth, productive day
* Interact and communicate with patients and guests in the reception area during their wait time
* Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
* Ensure that all tasks on the front office checklist are completed daily
* Post payments to patient accounts in accordance with Company policies
* Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
* Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
* Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
* Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to manage tasks and time effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially with patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$17-24 hourly Auto-Apply 9d ago
Treatment Coordinator
Smile Brands 4.6
El Cajon, CA job
Bright Now! Dental in El Cajon is seeking a motivated and compassionate Patient Care Coordinator to join our growing team. This role is ideal for a dental professional who enjoys patient education, treatment presentation, and helping patients move forward with confidence in their care.
Schedule (days/hours)
5 days- 2 or 3 Saturdays per month
Responsibilities
* Welcome patients and create a positive, caring first impression
* Coordinate patient appointments and support efficient scheduling
* Communicate treatment recommendations and next steps in partnership with the clinical team
* Review insurance benefits and assist patients with financial questions
* Follow up with patients regarding outstanding or recommended care
* Ensure accurate patient records and documentation
* Support a smooth, high-quality patient experience throughout the visit
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-21 hourly Auto-Apply 8d ago
Specialty Dental Assistant Orthodontics
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join Stonecrest Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Dental Assistant is to support the success of the clinicians through effective delivery of the Perfect Patient Experience (PPE), thus creating a Patient for Life (PFL). Dental assistants perform a variety of patient care, office, and laboratory duties. Dental assistants prepare patients for oral examination and assist other dental professionals in providing treatment to the teeth, mouth, and gums. Dental assistants must work effectively with co-workers including Specialty dental assistants, patients, and the front office by sharing ideas in a constructive and positive manner. A successful dental assistant will execute active listening to objectively consider ideas and suggestions from others, keep commitments; keep others informed of work progress, and address problems constructively to identify practical business solutions.
Specialty Dental Assistants If dental assistant is assigned within specialty areas including: Endodontics, Oral Surgery, Orthodontics, Periodontics or Pediatric, they will primarily be supporting clinicians within that specialty and may be required to have additional training.
Responsibilities
* Perform functions in accordance with the applicable state's Dental Auxiliaries Table of Permitted Duties.
* Actively participate in the PPE by striving to keep your patients focused on optimal treatment while attending to their individual needs and concerns.
* Escort patients to/from the front desk and introduce them to other team members as appropriate.
* Communicate with the front and back office teams to ensure the Orthodontists schedule runs smoothly and efficiently.
* Maintain a clean, sterile, and cheerful environment.
* Sterilize and disinfect instruments and equipment; clean each operatory in accordance with the state applicable infection control guidelines.
* Prepare patients for treatment and assist the dentist- thereby enabling them to provide efficient, quality dental treatment.
* At the direction of the clinician, complete radiographs and intra-oral pictures of patients in an efficient and timely manner.
* Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed to provide efficient patient care.
* Keep the patients' mouths dry and clear by using suction or other devices.
* Instruct patients on postoperative and general oral health care as directed by the clinician.
* Record patient charting and all the clinician's notes in the digital patient chart as directed by the clinician.
* Support patient care by presenting treatment record, consents and health history to clinician prior to patient treatment.
* Ensure equipment is maintained according to manufacturer's guidelines.
* Work closely with Lead Dental Assistant to ensure adequate clinical supplies are on hand.
* Utilize technology by learning how to operate and give explanation/demonstration of how to operate to others.
* Participate in daily morning huddles, monthly team meetings and any other meetings as required.
* Models company culture, values, standards and best operational practices based on the "We Believes."
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
* Implements the Perfect Patient Experience process in efforts to gain Patients for Life.
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully.
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
* Other duties and responsibilities as assigned.
Qualifications
* Equivalent to high school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration.
* Certificates/Licenses/Registrations: As mandated by applicable state.
* Specialty Dental Assistants must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a background check and motor vehicle record check at the time of hire.
* Specialty Dental Assistants are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices.
* In lieu of a valid driver's license and automobile insurance, Specialty Dental Assistant must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day.
* Travel may be planned or unplanned and is subject to change without notice.
Preferred
* One-year certificate from an accredited college or technical school; or equivalent combination of education and experience.
Knowledge/Skills/Abilities
* Ability to respond to common inquiries from patients, staff, vendors, or other members of the business community.
* Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.
* Ability to interact with other Clinicians and Owner Doctors effectively
* Ability to interpret and apply policies and procedures.
* Ability to read, analyze, and interpret documents such as business periodicals, professional journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations.
* Ability to communicate effectively and present information, both verbally and in writing, to patients and co-workers.
* Ability to interpret a variety of instructions furnished in written, verbal, or diagram form.
* Ability to maneuver through basic computer software.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$21.75-$30.50 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$21.8-30.5 hourly Auto-Apply 1d ago
Endodontist
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! You've invested the time to become a great endodontist, now let us help you take your career further with more opportunity, excellent leadership and one of the best practice models in modern dentistry. As an endodontist working in an office supported by PDS Health, you can rely on a great number of referrals as you will be providing PDS-supported owner dentists the ability to provide excellent and comprehensive care under one roof. You will have the autonomy to provide your patients the care they deserve and provide you with the opportunity to earn excellent income and have a balanced lifestyle without the worries of running a practice.
The Opportunity
You became a dentist to provide excellent patient care and an endodontist to have a career that will serve you for a lifetime. As a PDS-supported endodontist, you have the opportunity to work full-time or part-time, fantastic income opportunities and you'll work with an organization that cares about their people, their patients and their community. You won't have to spend your time navigating practice administration, scheduling, or any other administrative tasks. Instead you'll, set your hours and focus on your patients and your well-being.
The Future
As an endodontist you will receive ongoing training to keep you informed and utilizing the latest technologies and dentistry practices. PDS is one of the fastest growing companies in the US which means we will need excellent specialists like you to continue our clinical excellence in the future.
Compensation
PDS Health supported Endodontists make between $430,000 - $650,000 annually, with the potential to earn up to $810,000 a year.
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
#LI-PDS
#indeed-sp
$202k-342k yearly est. Auto-Apply 9d ago
Receptionist
Pacific Dental Services 4.6
Pacific Dental Services job in San Marcos, CA
Now is the time to join San Marcos Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $17.00 - $24.00/ Hourly
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
* Schedule appointments that result in each healthcare provider having a smooth, productive day
* Interact and communicate with patients and guests in the reception area during their wait time
* Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
* Ensure that all tasks on the front office checklist are completed daily
* Post payments to patient accounts in accordance with Company policies
* Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
* Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
* Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
* Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to manage tasks and time effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially with patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$17-24 hourly Auto-Apply 9d ago
Healthcare Coordinator
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join La Jolla Village Smiles Dentistry and Implants. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$35k-44k yearly est. Auto-Apply 1d ago
Dental Assistant
Pacific Dental Services 4.6
Pacific Dental Services job in San Diego, CA
Now is the time to join Mission Gorge Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Are you ready to create a healthier, happier life?
We are happy to share an exciting opportunity for a Dental Assistant! We are looking for a dedicated Dental Assistant with a can-do attitude, a proactive nature, a strong sense of ownership and integrity, interest in building their skills, and a desire to grow long-term with us at this PDS Health supported practice.
In this position, you'll be part of a team striving to provide the Perfect Patient Experience, while assisting the dentist as they provide quality care using proven modern technology.
The ideal candidate will have:
* Necessary industry certifications and education
* Possess outstanding time management, communication, and enjoys working in a team environment.
* Demonstrate knowledge of dental terminology, instruments, technical skills and equipment
If you enjoy excelling as a Dental Assistant and creating healthier, happier smiles, we'd like to talk to you about joining our team.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition reimbursement
* Child care assistance
* 401K
* Paid time to volunteer in your local community
* Shift premium pay for eligible roles who work weekends
APPLY TODAY!
Compensation Information
$19.00-$26.50 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$19-26.5 hourly Auto-Apply 9d ago
Receptionist
Pacific Dental Services 4.6
Pacific Dental Services job in Vista, CA
Now is the time to join Vista Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
* Schedule appointments that result in each healthcare provider having a smooth, productive day
* Interact and communicate with patients and guests in the reception area during their wait time
* Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
* Ensure that all tasks on the front office checklist are completed daily
* Post payments to patient accounts in accordance with Company policies
* Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
* Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
* Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
* Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to manage tasks and time effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially with patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$17-24 hourly Auto-Apply 9d ago
Dental Treatment Coordinator
Smile Essentials Dental Care 4.2
Vista, CA job
Job Description
Our friendly, single-doctor dental practice is looking for a smiling, pleasant, and dependable preferably bilingual Treatment Coordinator/Front Desk professional to join our team.
This is a key role in our office. You will be the primary front-facing team member, so reliability and availability are critical.
Responsibilities include:
Welcoming patients with a warm, positive attitude
Presenting treatment plans clearly and confidently
Discussing fees, insurance, and financial arrangements comfortably and professionally
Scheduling appointments and managing the front desk workflow
Answering phones and supporting excellent patient communication
What we're looking for:
A friendly, upbeat personality with strong people skills
Comfort talking about money and helping patients understand their treatment options
Ability to multitask and stay organized in a busy environment
1-3 years of experience in a dental office preferred
Dependable, punctual, and committed to consistent availability
Why join us?
Work closely with one doctor in a supportive, team-focused environment
Make a real impact on patient experience and office success
Stable position with room to grow
If you are professional, confident, and love helping patients feel comfortable and informed, we'd love to hear from you.
Skills:
General Practice
Bilingual
Dentrix
Spanish
Compensation:
$24-$30/hour
$24-30 hourly 4d ago
Registered Dental Assistant
Pacific Dental Services 4.6
Pacific Dental Services job in Carlsbad, CA
Now is the time to join Gateway Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Registered Dental Assistants perform a variety of patient care, office, and laboratory duties. The primary role of the Registered Dental Assistant (RDA) is to assist the dentist in gaining the patient's commitment to the best possible treatment, with urgency. Key duties associated with assisting the dentist in starting treatment include: utilizing x-ray time to promote the good qualities of the dentist, learning the patient's expectations while educating them with intra-oral pictures, using effective and anticipatory chair-side skills, and effectively supporting the dentist's diagnosis after the examination when the patient asks questions. The RDA should abide by procedures needed for compliance with state and federal safety regulation, infection control, and permitted duties.
Responsibilities
* The primary role of the Registered Dental Assistant (RDA) is to assist the dentist as necessary to gain the patient's commitment for the best possible treatment with urgency
* Actively participate in the Perfect Patient ExperienceÔ by striving to keep your patients focused on optimal treatment while attending to their individual needs and concerns
* Maintain a clean, sterile, and cheerful environment where your patients feel comfortable; prepare patients for treatment, and assist the doctors - thereby enabling them to provide efficient, quality dental treatment
* At the direction of the dentist, complete x-rays and intra-oral pictures of patients as appropriate
* At the direction of the dentist, instruct patients on postoperative and general oral health care.
* Sterilize and disinfect instruments, equipment, and operatories in accordance with the American Dental Association guidelines
* Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, HR policies and practices)
Qualifications
* Equivalent to high school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration
* Certifications/licenses/registrations as mandated by applicable state (e.g. coronal polish, radiograph exposure, ultrasonic scaling for orthodontic procedures, pit and fissure sealant application, etc)
* Associate degree or one-year certificate from an accredited college or technical school; or equivalent combination of education and experience preferred
Benefits
* Medical, dental and vision insurance
* Paid time off
* Tuition Reimbursement
* Child care assistance
* 401K
* Paid time to volunteer in your local community
* Shift premium pay for eligible roles who work weekends
Compensation Information
$22.00-$30.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$22-30.8 hourly Auto-Apply 9d ago
Healthcare Coordinator
Pacific Dental Services 4.6
Pacific Dental Services job in Poway, CA
Now is the time to join Poway Family Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$18.00-$25.50 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$18-25.5 hourly Auto-Apply 7d ago
Receptionist
Pacific Dental Services 4.6
Pacific Dental Services job in Escondido, CA
Now is the time to join Escondido Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $17.00-$24.00/Hourly
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
* Schedule appointments that result in each healthcare provider having a smooth, productive day
* Interact and communicate with patients and guests in the reception area during their wait time
* Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
* Ensure that all tasks on the front office checklist are completed daily
* Post payments to patient accounts in accordance with Company policies
* Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
* Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
* Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
* Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to manage tasks and time effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially with patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$17-24 hourly Auto-Apply 9d ago
Registered Dental Assistant
Pacific Dental Services 4.6
Pacific Dental Services job in Escondido, CA
Now is the time to join Escondido Smiles Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Registered Dental Assistants perform a variety of patient care, office, and laboratory duties. The primary role of the Registered Dental Assistant (RDA) is to assist the dentist in gaining the patient's commitment to the best possible treatment, with urgency. Key duties associated with assisting the dentist in starting treatment include: utilizing x-ray time to promote the good qualities of the dentist, learning the patient's expectations while educating them with intra-oral pictures, using effective and anticipatory chair-side skills, and effectively supporting the dentist's diagnosis after the examination when the patient asks questions. The RDA should abide by procedures needed for compliance with state and federal safety regulation, infection control, and permitted duties.
Responsibilities
* The primary role of the Registered Dental Assistant (RDA) is to assist the dentist as necessary to gain the patient's commitment for the best possible treatment with urgency
* Actively participate in the Perfect Patient ExperienceÔ by striving to keep your patients focused on optimal treatment while attending to their individual needs and concerns
* Maintain a clean, sterile, and cheerful environment where your patients feel comfortable; prepare patients for treatment, and assist the doctors - thereby enabling them to provide efficient, quality dental treatment
* At the direction of the dentist, complete x-rays and intra-oral pictures of patients as appropriate
* At the direction of the dentist, instruct patients on postoperative and general oral health care.
* Sterilize and disinfect instruments, equipment, and operatories in accordance with the American Dental Association guidelines
* Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, HR policies and practices)
Qualifications
* Equivalent to high school diploma or general education degree (GED), and specified training courses as mandated by state for certification, licensure, or registration
* Certifications/licenses/registrations as mandated by applicable state (e.g. coronal polish, radiograph exposure, ultrasonic scaling for orthodontic procedures, pit and fissure sealant application, etc)
* Associate degree or one-year certificate from an accredited college or technical school; or equivalent combination of education and experience preferred
Benefits
* Medical, dental and vision insurance
* Paid time off
* Tuition Reimbursement
* Child care assistance
* 401K
* Paid time to volunteer in your local community
* Shift premium pay for eligible roles who work weekends
Compensation Information
$22.00-$30.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$22-30.8 hourly Auto-Apply 1d ago
Healthcare Coordinator
Pacific Dental Services 4.6
Pacific Dental Services job in Oceanside, CA
Now is the time to join Oceanside Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$18.00-$25.50 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.