Procurement Clerk (onsite)
Pacific Medical Inc. job in Tracy, CA
Job DescriptionEstablished in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.
We have an immediate opportunity to join our company. We are currently seeking a full-time (M-F 8:00AM-5:00PM)
Procurement Clerk
in our Tracy office. This individual will be responsible for performing medical billing and purchasing duties which includes but is not limited to completing all related transactions accurately and within the allowable time frame as well as provide additional support.
Job Responsibilities:
Review incoming paperwork for accuracy and department compliance.
Process purchasing paperwork daily product replacement for items being billed back to the facility with 24 hours of receipt.
Update monthly bill back spreadsheets using contracted pricing.
Perform other duties as needed.
Requirements:
High School Diploma or Equivalent
Typing 25-40 words per minute (typing test conducted on onsite interview)
Hourly Rate Pay Range: $16.50 - $19.50
· Annual Range ($34,320.00 - $40,560.00)
O/T Rate Pay Range: $24.75 to $29.25
· Example of Annual O/T Range (up to 5 hours per week @ 50 weeks range $6k - $7,600.00)
Bonus Opportunity:
Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year)
Total Compensation Opportunity Examples:
Annual Base Pay: $40,508.00 (Estimate incl. 5 hrs O/T per week, Profit Bonus)
Annual Mid-Range Pay: $47,190.00 (Estimate incl. 5 hrs O/T per week, Profit Bonus)
Annual Top-Range Pay : $53,872.50 (Estimate incl. 5 hrs O/T per week, Profit bonus)
Additional Benefits for Full-Time Employees (3 to 4 weeks of Paid Time Off)
Holidays: 10 paid holidays per year
Vacation Benefit: At completion of 3-month introductory period, vacation accrual up to a max of 40 hours in the first 23 months, at 24 months, accrual up to a max of 80 hours with a rollover balance.
Sick Benefit: Sick accrual begins upon date of hire up to a max accrual of 80 hours annually with a max usage of 48 hours annually with a rollover balance.
Candidates that apply must be hard working, self-motivated, possess strong attention to detail skills, strong work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply. The final candidate will submit to a detailed background check.
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Medical Billing Specialist (on-site)
Pacific Medical Inc. job in Tracy, CA
Job DescriptionEstablished in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.
We have an immediate onsite opportunity to join our growing company. We are currently seeking 4 full-time (M-F 8:00 am-5:00 pm)
Medical Billing Specialists
for our Tracy office.
Job Responsibilities:
• Verify medical eligibility; benefit coverage and authorization requirements online or phone.
• Obtain authorization if required by plan via fax, email, or online.
• Process files within predesignated deadlines.
• Contact patients to obtain information to process insurance claims or bill patients accordingly.
• Contact Work Comp carriers to obtain information for authorizations and process accordingly.
• Preform other duties as needed.
Job Requirements:
• High School Diploma or Equivalent
• Typing minimum of 45 words per minute
• 1-2 Years of Medical Billing Experience Preferred
Hourly Rate Pay Range: $17.00 to $25.00
· Annual Range ($35,360 to $52,000)
O/T Rate Pay Range: $25.50 to $37.50
· Example of Annual O/T Range (5 to 10 hours per week @ 50 weeks range $6,375 - $18,750+)
· Note: Abundance of O/T Available
Bonus Opportunity
Production Bonus: $0 to $1,000 per month (increases hourly rate up to $5.77 or up to $12k per year)
Profit Bonus: $0 to $1000 per month (increases hourly rate up to $5.77 per hour or up $12k per year)
Total Compensation Opportunity Examples:
Annual Base Pay: $41,735.00 (Estimate incl. 5 hrs O/T per week, Low-range Production and Profit Bonus after 3 months)
Annual Mid-Range Pay: $60,555.00 (Estimate incl. 5 hrs O/T per week, Mid-range Production and Profit Bonus)
Annual Top Pay: $82,375.00 (Estimate incl. 5 hrs O/T per week, Max Production and Profit bonus)
All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k, and Financial Wellness planning.
Additional Benefits for Full-Time Employees (3 to 4 weeks of Paid Time Off)
Holidays: 10 paid holidays per year
Vacation Benefit: At completion of 3-month introductory period, vacation accrual up to a max of 40 hours in the first 23 months, at 24 months, accrual up to a max of 80 hours with a rollover balance.
Sick Benefit: Sick accrual begins upon date of hire up to a max accrual of 80 hours annually with a max usage of 48 hours annually with a rollover balance.
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Dental Van Driver
Berkeley, CA job
The Dental Van Driver operates the Dental Van that supports LifeLong's dental providers and staff in providing dental care for our School-Based Health Programs within Alameda and Contra Costa Counties, as well as our Street Dentistry program in collaboration with our Street Medicine team. In coordination with the School-Based Health Services Manager and under the direction of the Chief Dental Officer, a successful candidate will ensure efficient, continuous operation of the Dental Van to meet service-level goals.
This is a full time, benefit eligible position.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $23 - $24/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
* Works with dental clinic managers, community organizations, and schools to use the Dental Van effectively. Assists Dental Van site visits and oral health awareness events.
* Oversees the planned arrival and use of the Dental Van and collaborates with host organizations to ensure successful site visits.
* Drives the Dental Van to designated sites where services will be provided.
* Breaks down the Dental Van at the end of the site visit and drives it back to the designated van storage facility.
* Monitors the capacity of the Dental Van to provide needed services. Addresses needs and issues with Chief Dental Officer
* Distributes health education materials and information about LifeLong Medical Care's oral health programs to community members visiting the Dental Van.
* Uses appropriate incident reporting procedures when documenting unsafe or otherwise problematic incidents involving patients or staff.
* Performs routine vehicle maintenance functions to keep the Dental Van in good working condition. Maintenance includes but is not limited to: refilling diesel fuel, diesel exhaust fluid, and potable water; dumping garbage and wastewater; arranging for weekly interior cleaning weekly and washing/detailing as needed.
* Performs all necessary vehicle safety and operational checks and maintains a vehicle maintenance log (including financial records for refueling, etc.) according to established schedules.
* Diagnoses and resolves basic mechanical issues with the Dental Van; identifies complex issues and submits requests to Facilities Department and external vendors as needed.
* Assist in re-stocking non-dental supply inventory and ensure the van is stocked and prepared for site visits in collaboration with Dental Operations Manager.
* Manages Dental Van parking schedule to ensure that vehicle is stored safely.
* Ensures that van meets all fire and safety standards, including but not limited to maintenance of emergency kit, fire extinguisher, and oxygen tanks.
* Posts state mobile clinic certification documents on the Dental Van and maintains its emergency protocols for fire, medical and public safety emergencies in collaboration with LifeLong Medical Care's compliance department.
* Assist in the disposal of sharps containers and other regulated waste with Facilities Department and waste pickup vendors.
Qualifications
* Ability to drive a 40-foot RV.
* Ability to conduct self in a professional manner (i.e., presenting to work punctually with neat and clean appearance, refraining from using inappropriate language or topics, etc.).
* Strong organizational, and time management skills to identify and resolve issues in a timely manner. Ability to adapt flexibly to change.
* Excellent interpersonal skills and ability to communicate effectively verbally and in writing.
* Ability to seek direction/approval from Chief Dental Officer or Dental Operations Manager regarding essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
* Ability to work collaboratively with all assigned employees, providers, and administrative staff.
* Ability to effectively work with people from diverse backgrounds in a culturally sensitive manner.
* Ability to work with multiple reporting relationships and plan and coordinate multiple sites.
* Conducts self in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
* Knowledge of applicable procedures and state and federal laws regarding commercial vehicle care and transportation services.
* Knowledge of basic vehicle mechanical issues and their solutions. Ability to identify issues requiring resolution by another department or an external vendor.
* Knowledge of the occupational hazards of working with vehicles and the precautions necessary for the safe performance of assigned duties.
* Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy.
* Willingness to undergo a background check.
* Ability to pass random drug screenings.
* Ability to complete regular required policy and procedure trainings.
Education & Experience
* High school diploma or GED; AA or AS degree preferred.
* Minimum 21 years of age with a current California driver's license, clean driving record, and proof of current driver's insurance.
* Experience in transportation services, preferably in the operation of a 40-foot RV.
* Basic Life Support (BLS) and First Aid certifications (may be completed upon hiring).
* Preferred: Experience in healthcare settings.
* Preferred: Bilingual in English/Spanish.
Auto-ApplyCase Manager II
Oakland, CA job
The Case Manager II (CM II), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The Case Manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM II provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters.
This is a full time, benefit eligible position at our East Oakland Health Center.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $26.60 - $29.07/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care
Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
Assist with patient crisis intervention and de-escalation
Provide and document billable services to eligible populations that result in revenue generation for LifeLong
Keep current on community resources and social service supports to effectively serve the target population
Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
Specific activities may vary depending on the requirements of the program and funder.
Promote diversity, equity, inclusion, and belonging in support of patients and staff
Represent LifeLong positively in the community and advocate on behalf of underserved populations
Qualifications
Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Excellent interpersonal, verbal, and written skills
Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
Works well in a team-oriented environment
Conducts oneself in external settings in a way that reflects positively on your employer
Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
Job Requirements
High School diploma or GED
At least two (2) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager I or equivalent position
Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
Access to reliable transportation with current license and insurance
Job Preferences
Bachelor's Degree in Social Work, Health or Human Services field
Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
Auto-ApplyDesktop Support Analyst
Berkeley, CA job
Job Details LifeLong Herrick - Berkeley, CA Full Time 2 Year Degree $24.00 - $28.00 Hourly DayDescription
Responsibilities include but not limited to provide Desktop, Software and Network Support services remotely and on-site. The role requires strong technical skills with an emphasis on delivering superior customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh, and other projects based on business needs.
This position reports to the Help Desk Manager.
JOB DUTIES:
Provides excellent customer service at all times to internal customers in a business, medical and dental environment
Provides remote and on-site technical support
Create incident/request tickets, prioritize, update and close tickets per SLAs
Setup and configuration of new computers, software installation, updates and upgrades
Setup and configuration of mobile devices
Troubleshoot network issues
Setup and troubleshoot printer, copier, scanner and fax issues
Able to resolve technical issues independently and work with minimal supervision
Interfaces with multiple departments to solve problems and improve process quality.
Follows internal documentation and updates documentation as necessary.
Updates software inventory as needed.
Participates in a rotational after-hours on-call support
Will be required to travel to different locations to support end-users if issue(s) cannot be resolved remotely
Work with other IT departments and third-party vendors to resolve technical issues, and may serve as the primary liaison between internal IT teams and vendors
Participates in special projects as assigned
Qualifications
JOB QUALIFICATIONS:
3 plus years of relevant desktop support experience or equivalent combination of education and work experience
Strong problem and troubleshooting skills, excellent customer service skills, including professional phone and email interactions
Able to work under pressure in a positive, friendly and professional manner
Very good understanding of desktop and network administration fundamentals, Windows installations/upgrades, and problem solving analytical skills
Vehicle transportation and able to lift 25 lbs. is required
Regional Medical Director - Contra Costa
Berkeley, CA job
Looking to lead and make a difference in the vibrant communities of Contra Costa County? LifeLong Medical Care is seeking a Regional Medical Director - Contra Costa who will provide clinical oversight and leadership for one or more of our health centers.
The Regional Medical Director provides leadership and clinical oversight for one or more health centers for LifeLong Medical Care. Clinical oversight includes service planning, objective setting, system development, staffing, quality assurance activity, budget, and personnel issues in close collaboration with the Vice President(s) of Clinical Operations and Center Director(s). LifeLong uses team-based care to provide the most efficient and effective care to our patients. This position functions as a critical member of the care team, ensuring team communication, quality care, and patient satisfaction. Responsible for providing high developing quality primary care, building collaborative teams, and working with underserved populations. Primary Care Physician, Nurse Practitioner or Physician Assistant with management experience and a passion for and participating in a team model of care for a complex population.
We seek a Primary Care Physician, Nurse Practitioner, or Physician Assistant with administrative experience, a passion for developing and participating in a team model of care for underserved populations, and a commitment to providing high-quality primary care. With a focus on building collaborative teams, this role requires a strong commitment to patient-centered care and improving the health and well-being of our patients.
As the Regional Medical Director for our Pinole/Jenkins/Rodeo/BSP/(2) SNF Health Centers you will be joining a community that is diverse, dynamic, and rich in culture and history. This is an opportunity to lead and make a significant impact on the health and well-being of our patients while immersing yourself in the unique culture of Contra Costa County.
If you are a highly motivated individual who desires to serve the community and lead a team in providing exceptional care, we encourage you to apply for this position.
About us:
As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospitals to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.
Benefits:
Compensation: $127,500 -$151,000 for NP/PA, depending on years since licensed, $203,000-$225,000 for MD/DO depending on when finished with residency, annual $15,000 stipend, a sign-on bonus, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, loan repayment programs, and commuter benefits. LifeLong qualifies for federal and state loan repayment programs (HPSA score is 20). Acceptance rates may vary year to year based on funding levels and the number of applicants.
Responsibilities
The position's duties will include a mix of clinical and supervisory leadership related responsibilities, including:
Supervise (recruit, hire, train, and evaluate) all physicians and advanced practice providers (NPs, PAs, CNMs) on sites.
Maintain ongoing involvement in provider recruitment, retention, onboarding, and mentorship.
Provide direct patient care in a diverse, fast-moving health center, which may include teaching students, residents, and/or fellows.
Collaborate with Medical Leadership on clinical and operational initiatives.
Serve as authorizing clinician for organizational licenses, contracts, grants, and other agreements requiring clinician sign-off.
Participate actively in collaborative care, team building, and staff training.
Provide medical practice updates and may contribute to guideline revisions.
Serve as Supervising Physician (if MD or DO) for NP, PA and CNM staff and remain available for consultation on complex medical cases.
Respond to clinically related grievances or complaints from provider staff.
Support the ongoing process of peer and chart review.
Conduct annual reviews to ensure clinicians meet the cultural, clinical, and performance expectations of the organization through peer review, observation, and evaluation.
Lead or contribute to coaching, performance improvement plans (PIPs), and corrective action processes.
Monitor medical practice standards through Epic dashboard metrics, including quality measures, open charts, and panel management.
Ensure workflows, protocols, and guidelines remain current and aligned with evidence-based clinical, quality, and safety standards.
Engage in quality and safety efforts such as patient care navigation risk reviews, near-miss prevention, sentinel event responses, and incident report follow-up.
Participate in interdisciplinary training and meetings with providers, registered nurses (RNs), and medical assistants (MAs).
Support achievement of safety, quality, and productivity benchmarks.
Qualifications
Ability to effectively coordinate care with staff, encourage and nurture their development and growth, and to build a strong and productive team.
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
Ability to provide leadership in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written communication skills.
Ability to effectively supervise staff and encourage professional development to build a strong and productive team.
Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change.
Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
Individual must be a board eligible or board-certified physician, nurse practitioner or physician assistant possessing a current CA Medical Licensure and BLS certification.
Demonstrated ability and sensitivity to providing health services to vulnerable persons in outpatient primary care.
Familiarity with electronic health records, Epic preferred.
Proficient in Microsoft Office Suites
Prior management experience preferred.
Auto-ApplyPharmacy Technician
Oakland, CA job
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Pharmacy Technician to work at our TRUST Health Center in Oakland. The Pharmacy Technician works with licensed clinicians and clinic support staff to direct patients to appropriate resources for medications. Assists providers to expedite prescription refills, assists with pharmacy information requests, manages in-clinic dispensing, and is responsible for ordering, receiving, and managing medications for the clinic dispensary.
Must be able to obtain valid CA pharmacy technician/pharmacist intern license within 6 months of hiring.
This is a full time, 40 hrs/wk, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $21/hour for non-licensed & $23 - $24.96/hour for licensed. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Essential Functions - """"" (Highest time requirements)
General
* Provides LifeLong patients with medication resource support, information, and management.
* Helps patients determine the most appropriate sources for their prescription medications and referring patients to appropriate programs and resources- discount pharmacies, Patient Assistance Programs, Dispensary, or Lifelong contract pharmacies.
* Assist providers with prescribing, including formulary expertise and Prior Authorization technical assistance.
* Acts as internal technical expert regarding medication management and purchasing.
* Provides clinic-level 340B compliance and expertise.
* Maintains clinic drug management processes and records in accordance with CA Board of Pharmacy regulations, DEA, and FDA requirements.
* Helps manage clinic medication expenditures.
* Assists with regulatory audits
Manages Refill requests """""
* Reviews incoming patient meds refill requests and makes recommendations regarding required patient care and refills based on written protocols.
* Refers refill requests to providers or RNs according to protocols.
Medication Access Support: """"
* Assists Health PAC/FSFS/Medicare and uninsured patients including donut hole and patients whose meds are not covered despite other coverage to access Medication Programs:.
* Works with uninsured patients to determine the most appropriate sources for their prescription medications and referring patients to appropriate programs and resources-Patient Assistance Programs, discount pharmacies, Dispensary, or Lifelong contract pharmacy. This activity is for all patients, insured or uninsured.
* Determines Lifelong Health PAC formulary medications to be dispensed directly to patient from clinic by analyzing provider prescribing patterns
* Verifies eligibility for medication programs and updates/maintaining pharmacy data base with Lifelong contract pharmacies
* Works with providers to ensure adherence to Lifelong Health PAC formulary
Resolves pharmacy eligibility and medication issues: """
* Assists patients, providers, and nursing staff in researching and resolving non-refill related -pharmacy issues, such as insurance issues, claims processing, adjudication, and formulary coverage.
* Interfaces with community pharmacies
Dispensary Management """
* Assists Providers with dispensing and RNs with refills
* Keeps appropriate on hand supplies of all medications
* Ordering and receiving dispensary medications from multiple sources
* Managing samples
* Ordering and maintaining Direct Relief and other donated meds
* Tracking all categories of medications-purchased 340B meds, DAP, Samples, Direct Relief and other donated meds
* Reports monthly of utilization, inventory, and expenditures
* Completes monthly dispensary inventories and annual end of fiscal year drug inventories
* Disposes of expired/outdated medications according to state and federal requirements
* Environmental maintenance- refrigerator, room, software
Prior Authorizations (Provides technical expertise for Pas)"""
* Researches patient prescription plan and demographic information
* Researches prescription plan formulary alternatives (formulary lookups and alternative resources)
* Initiates paperwork and forwarding to prescriber for consideration
* Documents and tracks completed Prior Authorization request forms, approvals or denials of requests via EHR
* Contacts insurance/pharmacy and/or patient for any necessary follow-up
* Transfers Medicare Part D prior authorizations each insurance plan year
Drug Assistance Programs: ""
* Assists patients with DAP program applications and meds
* Initiating DAP applications
* Receiving medications
* Tracking patient eligibility
* Ordering refills for existing DAP patients
* Serve as patient advocate to Patient Assistance Program
* Maintains records in accordance with CA Board of Pharmacy regulations and other regulatory entities
* Monthly reporting of financial savings to clinic
Drug recalls:
* Monitors dispensary and clinic stock meds inventory for drug recalls, completing required activities and paperwork
* Serve as patient advocate to Patient Assistance Programs
* Maintains records in accordance with CA Board of Pharmacy regulations and other regulatory entities
* Monthly reporting of financial savings to clinic
Drug Rep liaison:
* Point of contact for pharmaceutical sales reps
* Schedules presentations, events, and distributes information and pertinent communications to providers
* Receives, stores, and helps dispense medication samples
Manage Secure Rx paper/pads/labels: (varies by clinic)
* Orders, receives and stores secure Rx paper/pads
* Distributes secure Rx pads to providers and tracks provider usage
* Maintains documentation including signature log books and documents use or destruction of secure Rx paper/pads
Coordinates Medicare Part D program outreach and assistance (all clinics)
* Assist patients in comparing Medicare Part D prescription plans and assisting patients in enrollment process.
* Coordinate with University of Pacific, University of California San Francisco, and Touro University College of Pharmacy preceptors and student coordinators dates, times, and location of Open Enrollment outreach events.
* Manages Lifelong staff and volunteer availability
* Reserve facilities, maintenance, and set-up and cleaning
* Initiate outreach calls, mailings, flyers, and other documentation, marketing, and promotional activities
* Assist patients in comparing and enrolling in Medicare Part D plans
* Check-in patients attending outreach events and assigning either Pharmacy student group or Lifelong staff volunteer to patient during event
* Follow up on any issues that were not able to be resolved during outreach visit
Qualifications
* Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
* Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills.
* Ability to work successfully in a LifeLong team-oriented environment with a number of professionals with different work styles and support needs.
* Excellent interpersonal, verbal, and written skills both within and outside of LifeLong Medical Care.
Job Requirements
* High school diploma or GED.
* Minimum of six months experience in a fast-paced pharmacy setting.
* Must be able to obtain valid CA pharmacy technician/pharmacist intern license within 6 months of hiring.
* Knowledgeable in pharmacy terminology, protocols and procedures.
* Knowledge of program eligibility and insurance coverage issues.
* Proficient in Microsoft office Word, Excel, Outlook.
Job Preferences
* Bachelor's degree in related field preferred.
* Electronic Medical Records (EHR) or pharmacy software experience.
Auto-ApplySupportive Housing Program Director
Oakland, CA job
The Supportive Housing Program (SHP) Director provides strategic leadership and oversight for LifeLong's supportive housing program, supervising Program Managers and ensuring high-quality housing retention services across multiple permanent supportive housing (PSH) sites spread across Alameda and Contra Costa counties. The Director is responsible for staff supervision and development, program performance, fiscal management, compliance with funder requirements, and the integration of services between LifeLong, property management, resident services, and community partners.
The Director ensures all supportive housing programs are delivered in alignment with Housing First principles, emphasizing patient centered, low-barrier access, harm reduction, trauma-informed care, and resident choice. This role plays a key part in advancing organizational priorities, shaping housing retention best practices, and strengthening partnerships to promote long-term stability for residents. The position collaborates closely with other Homeless Services Department programs to support a collaborative and responsive system of care.
This is a full time, benefit eligible position. Compensation: approximately $105,000-120,000K Salary
Benefits
We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Leadership & Supervision
Supervise, coach, and support Program Managers overseeing housing retention case management teams.
Lead recruitment, onboarding, training, and professional development efforts for supportive housing leadership staff.
Conduct regular supervision, performance evaluations, and corrective action processes with and for Program Managers.
Foster a positive, inclusive, and collaborative team culture that reflects organizational values and client-centered care.
Program Oversight & Service Delivery
Ensure supportive housing programs consistently implement Housing First practices, trauma-informed care, and culturally responsive services.
Provide leadership for program-wide case conference structures, housing stability meetings, and multidisciplinary collaborations.
Oversee coordination between case management teams, property management, and resident services to resolve lease compliance issues, behavioral challenges, and building-level concerns.
Develop and monitor program policies, procedures, and service models to ensure alignment across supportive housing sites.
Respond to escalated client or program crises, providing guidance to Program Managers and staff on risk management and de-escalation.
Data, Evaluation, & Compliance
Oversee program data collection, quality assurance, and reporting for multiple housing program funding streams.
Monitor outcomes and performance indicators, ensuring accuracy and timeliness of documentation, and compliance with contracts and funder requirements.
Lead program evaluation efforts, identify trends, and implement improvements that strengthen housing stability outcomes, staff retention, and staff satisfaction.
Partner with the finance and contracts teams to ensure program budgets, expenditures, and deliverables are met.
Strategic Leadership & Partnerships
Serve as the organizational lead for supportive housing partnerships, including collaborations with property management, funders, resident services providers, and community-based organizations.
Represent supportive housing at internal leadership meetings, external coalitions, and with local government and funder partners.
Identify and pursue opportunities for program development, funding, and innovation to expand supportive housing capacity.
Work closely with agency leadership to integrate supportive housing services within the broader continuum of homeless services.
Champion equity, inclusion, and anti-racist practices in all aspects of supportive housing operations.
Qualifications
Qualifications
Bachelor's degree, preferably in Psychology, Social Services, Human Services, Public Health or another related field.
Minimum of 5 years of progressively responsible leadership experience in supportive housing, homeless services, or related social services.
At least 3 years of supervisory experience managing Case Managers and Team Leads.
Deep knowledge of Housing First, harm reduction, trauma-informed care, and best practices in housing retention.
Proven experience with program development, contract management, and budget oversight.
Strong skills in staff supervision, coaching, team-building, and performance management.
Excellent ability to collaborate across multidisciplinary teams and external partners, including property management.
Strong organizational, analytical, and communication skills; ability to use data to drive decision-making.
Commitment to social justice, equity, anti-racism, and serving individuals with complex barriers to housing stability.
Auto-ApplyMedical Assistant/Front Office Coordinator
Oakland, CA job
Job Details Howard Daniel Health Center - Oakland, CA Full Time $21.00 - $22.00 HourlyDescription
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Medical Assistant/Front Office Coordinator to work at our Howard Daniel Clinic in Oakland. The Medical Assistant/Front Office Coordinator is part of a patient-centered care team composed of a clinical provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a community health center setting. The Medical Assistant/Front Office Coordinator is responsible for assisting medical providers by completing basic clerical and clinical tasks utilizing Electronic Health Record systems. Responsible for the coordination of operations in the areas of medical reception, scheduling, front desk and general clinic services. The Medical Assistant will collaborate with the Center Supervisor and Director in the implementation of protocols for the front office and patient scheduling. The ideal candidate has excellent customer service skills working with diverse populations and previous medical office work experience. Completion of an accredited Medical Assistant program and current CPR are required.
This is a full time, 40 hours/week, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Administrative
Utilize an Electronic Health Record system to document patient registration, vital signs, review of systems, medication and health history, community health measures, including tobacco use and patient tracking.
Assist in patient flow by timely rooming of patients and maintaining an awareness of exam room availability and timing.
Provide back-up for the front desk with answering telephones, medical reception, financial eligibility, cashiering and medical records.
Perform patient discharge activities, including but not limited to completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms and other activities as needed.
Perform other duties as assigned by supervisor.
Clinical
Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
Perform injection of vaccines and basic in-clinic lab tests including but not limited to urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test and glucose level tests as ordered by provider.
Perform phlebotomy when Lab Technician is not available.
Perform EKG, ear lavage, audiometry testing and other tests as necessary.
Assist practitioners during examinations as needed.
Provide patient education and information as instructed by clinic practitioners and clinic protocols.
Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
Medical Office Maintenance
Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly.
Clean, sterilize and stock reusable instruments, as needed.
Test medical and laboratory equipment in accordance with regulatory guidelines.
Keep all clinic areas neat and clean at all times.
Qualifications
Ability to prioritize competing work demands and tasks from clients or staff
Ability to work effectively and calmly under pressure in a positive, friendly manner
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change
Ability to seek direction/approval from on essential matters, yet work independently, using professional judgment and diplomacy
Work in a team-oriented environment with a number of professionals with different work styles and support needs
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff
Make appropriate use of knowledge/ expertise/ connections of other staff
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement
Job Requirements
High school diploma/equivalent and completion of an accredited Medical Assistant Program
Minimum of one year of experience in a community clinic or medical office setting
Proficient in Microsoft Office and the internet
Current CPR from AHA approved organization
Ability to life 20 pounds
Job Preferences
Bachelor's Degree in health care or related field
Prefer one of the following three certifications (1) American Association of Medical Assistants (AAMA), or (2) American Medical Technologists (AMT) or (3) California Certifying Board of Medical Assistants (CCMA)
Electronic Health Records (EPIC) and Electronic Practice Management systems experience
Experience working with the homeless, substance users, HIV (AIDS) infected or psychological impaired persons
Working knowledge of community health problems including social and economic factors relating to health
Center Supervisor
Oakland, CA job
LifeLong Medical Care has an exciting new opportunity for a Center Supervisor at our Eastmont Town Center, and Eden PATH sites. The Center Supervisor provides operational supervision and ongoing support to the clinical and operational staff in an individual health center. Will coordinate medical care teams and supervise various center-based support staff. Provides day-to-day oversight and management of systems, workflows and operations including front and back office.
This is a full time, benefit eligible position in Oakland, CA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $68,640 - $70,300/year. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
* Supports the development and implementation of Primary Care Teams and supports all Center staff.
* Facilitates smooth operations and communications between all Center departments and staff.
* Recruits, hires, orients, develops, supervises, evaluates and terminates staff.
* Develops appropriate organizational structure(s) and weekly staffing schedules and clinical templates for Center and maintains associated master calendars.
* Oversees daily Center operations, including patient and workflow, resolves problems, seeking support from Center Director as needed.
* Addresses patient grievances.
* Develops procedures in conjunction with staff and Center Director
* Builds and maintains relationships with community partners, other LifeLong facilities and staff.
* Organizes and facilitates staff meetings and educational events
* Participates in Center's Leadership meetings.
* Additional duties, as assigned by Center Director.
Administration, Compliance & Budget
* Ensures compliance with Lifelong policies and all relevant regulations, including Title 22, MediCal, the local health department, etc.
* Maintains records for and completes all necessary reporting to outside agencies and LifeLong administration.
* Informs direct reports about policy changes.
* Participates in long-term program planning; recommends timelines and resources needed to achieve strategic goals.
Community Relations and Coordination, Outreach and Marketing
* Functions as a liaison to other community organizations. Actively engages program volunteers, committee members, board members, partnering organizations, and funders to build community support.
* Assists with marketing and outreach efforts, including community presentations and educational events.
* Other duties as assigned.
Qualifications
* Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
* Ability to effectively supervise staff, encourage and nurture development and growth, to build a strong and productive team.
* Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
* Ability to effectively present information to others, including other employees, community partners and vendors.
* Ability to work with individuals and organizations at the local level to build support.
* Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
* Work in a team-oriented environment with a number of professionals with different work styles and support needs.
* Excellent interpersonal, verbal, and written skills.
* Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
* Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
* Make appropriate use of knowledge/ expertise/ connections of other staff.
* Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
* Associates degree or equivalent combination of education and/or experience.
* Three years of health center management experience.
* At least one year of supervisory experience.
* Proficient in Microsoft office Word, Excel, Outlook.
* Ability to work evening and possibly weekend hours.
Job Preferences
* College degree in related field.
* Community or Public Health experience.
Auto-ApplyQuality Improvement Coordinator
Berkeley, CA job
Come join a dynamic care team at LifeLong Medical Care. We are looking for a Quality Improvement Coordinator in Berkeley. Responsible for coordinating activities to substantially improve the quality of care provided to LifeLong patients and to achieve quality improvement goals.
This is a full time, 40 hrs/wk, benefit eligible position.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $34 - $36/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
In collaboration with Administrative and health center partners, identifies opportunities for clinical care improvements; through frequent review of analytic reporting, takes initiative to improve clinical care through methodical, process-intensive work
Coordinates staffing, scheduling, and medical equipment involved in clinical quality improvement through ongoing internal and external collaboration
May function as project lead or project support to ensure effective implementation and management, including carrying out activities as needed on one or more projects concurrently
Using established protocols and systems, outreaches to patients via phone, text and face-to-face interaction for scheduling timely appointments and new test scheduling. Maintains documentation of contact with patients.
Communicate with providers and other staff members by regularly monitoring EPIC (electronic health record [EHR]) messages, including new abnormal test results following standardized charting workflow.
Actively participate in meetings for reporting, performance coaching, networking, and take part in ongoing trainings.
Perform other job duties as assigned.
Qualifications
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins.
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Demonstrated ability to administer projects and facilitate teams.
Clear and concise communication skills, written and oral as well as demonstrated leadership and interpersonal skills.
Ability to take initiative, be proactive in identifying problems and working towards solutions with strong analytical and problem-solving ability.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, or other web-based applications and health information technology.
Ability to effectively present information to others, including other employees, community partners, and vendors.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
Make appropriate use of knowledge/expertise/connections of other staff.
Be creative and mature with a “can do,” proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
Bachelor's degree and/or minimum 5 years experience in ambulatory health care services or non-profit social services.
At least 3 years of EHR experience (EPIC platform preferred)
Demonstrated experience in project management.
Comfort with quantitative data application - ability to “translate” to laymen peers.
Passion for quality improvement.
Job Preferences
Degree in social sciences or health field.
Community Healthcare experience.
Bilingual in Spanish/English.
Auto-ApplyCommunity Health Worker - Perinatal & Pediatric (P&PCHW)
Berkeley, CA job
LifeLong Medical Care is looking for a Perinatal and Pediatric Community Health Worker (CHW) for our West Berkeley Family Practice. The CHW will work with a multi-disciplinary provider team in the delivery of comprehensive perinatal and pediatric services in a community health setting. Under general supervision of the Perinatal and Pediatric Coordinator, the Perinatal and Pediatric Community Health Worker is responsible for providing to perinatal clients and their infants, individually and in group settings: case management, outreach services; health education, psychosocial and basic nutritional support; medical and social services coordination; and health education classes within the guidelines of the CPSP programs.
This is a full time, benefit eligible position, working 40 hours per week. Must be bilingual English/Spanish.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $22 - $23/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Manages caseload of perinatal clients and their infants, including scheduling appointments and registering newborns.
Provides case management services including Lactation and Gestational Diabetes support and care coordination for specialty services as needed.
Coordinates cases with social service agencies and medical providers.
Refers client to appropriate support services as needed within the organization and in the community.
Provides CPSP services thru individual appointments to assess psychosocial, nutritional and health education risk factors and makes referrals.
Provides thorough documentation of CPSP visits and patient interactions in Electronic Health Record system.
Does outreach calls and tracking for Well Child Checks and Immunizations.
Supports and co-facilitates health education classes.
Attends team and staff meetings as required.
May participate in community outreach and marketing activities to promote the organization's services.
Complies with data collection and entry for Quality Improvement measures and annual reports.
Performs other duties as assigned by the Perinatal and Pediatric CHW Supervisor.
Qualifications
Demonstrated communication skills, both oral and written.
Able to prioritize often competing work demands and tasks from both clients and staff.
Able to work effectively and calmly under pressure in a positive, friendly manner.
Demonstrated ability and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, sexual orientation, ethnic and cultural origins and beliefs.
Demonstrated ability and sensitivity in providing services to persons who are disabled, homeless, substance users, HIV (AIDS) infected, and/or psychologically impaired.
Working knowledge of community health problems including social and economic factors relating to health.
Education and Experience
Bachelor's Degree and at least one year paid full-time experience in a perinatal or maternal and child health with a concentration on health education or... a high school diploma with at least two years experience in perinatal or maternal and child health with a concentration on health education or... a high school diploma with one year experience in perinatal or maternal and child health with a concentration on health education and completion of a perinatal CHW training program or equivalent training.
Experience working in a perinatal program as a Perinatal Community Health Worker or working for a non-profit community clinic and/or other non-profit social service organization.
Auto-ApplyFamily Medicine Physician
Berkeley, CA job
Taking part in community health is rewarding and meaningful. LifeLong Medical Care is looking for a Family Medicine Physician or DO committed to providing high-quality outpatient primary care at our Over 60 Health Center in Berkeley, CA. The ideal candidate must be dedicated to building a collaborative team model of care experience working with the under-served. Case management and behavioral health services are fully integrated into our care to address various medical and psychosocial factors impacting the patient's overall health. The Health Center utilizes a multidisciplinary team approach with primary care providers, RNs, Social Workers, Psychiatry, Podiatry, etc.
As a Physician/DO at our Health Center, you'll have the opportunity to work alongside a multidisciplinary team of healthcare professionals to provide comprehensive care to our patients. Our Health Center utilizes a collaborative team model of care, integrating case management and behavioral health services to address the various medical and psychosocial factors impacting our patients' overall health.
At LifeLong Medical Care, we're dedicated to providing high-quality, compassionate care to underserved populations. If you're looking for a fulfilling career where you can make a real impact in people's lives, we encourage you to apply to be a part of our dynamic and compassionate team.
Join us in our mission to provide comprehensive healthcare to underserved populations. Apply now to be a part of our team at LifeLong Medical Care.
This position is represented by UAPD. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of UAPD, as defined in the CBA.
About us:
As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at over 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.
Benefits:
Compensation: $203,000-$225,000/year for MD/DO and pro-rated to FTE and depending on years since licensed, sign-on bonus, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, and loan repayment programs. LifeLong is a qualified site for federal and state loan repayment programs (HPSA score is 20). Acceptance rates may vary year to year based on funding levels and the number of applicants.
Responsibilities
Provides preventive and primary health services in a Community Health Clinic setting.
Acts as advocate for clients.
Consults with other health team members including case managers.
Maintains client records necessary for clinic reporting and billing.
Performs history and physical examinations of patients, assess clinical status of patients, and establishes and maintains medical records.
Orders and/or performs laboratory and screening tests; request outside consultations and evaluations as needed.
Plans a program of care and formulates problem lists based on clinical findings; recommend treatment and medication; provide follow-up care.
Provides education, verbal and written, as well as counseling to patients, families, and caregivers.
Recognizes and evaluates situations which call for immediate attention of a physician and institute, when necessary, treatment procedures essential for the life of the patient.
Supports and or participates in triage functions both by phone and walk-in.
Other duties as assigned.
Qualifications
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins.
Ability to take the initiative, work independently and make sound judgments within established guidelines; understand and apply oral and written instructions; establish and maintain effective working relations with staff, clinical providers, managers, and external agencies or organizations.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Be creative and mature with a “can do,” proactive attitude.
Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills.
Ability to work effectively under pressure in a positive, friendly manner and to be flexible and adaptive to change.
Work in a team-oriented environment with several professionals with different work styles and support needs.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
Ability to continuously scan the environment, identifying opportunities for improvement and intersections with other departments of LifeLong Medical Care and partner organizations.
Job Requirements
Current California MD, DO or NP/PA license.
Training and experience in geriatrics, internal medicine, and/or family practice with board eligibility or certification required.
Interest in working with a diverse patient population in a community-based organization and sensitivity to their needs and health problems; commitment to a community health philosophy of prevention and primary care.
Experience with electronic health records.
Job Preferences
Community Health Center experience.
Experience as part of a team-based care model.
EMR Epic experience.
DEA
CAQH PAVE/ORP
Bilingual - Spanish
Auto-ApplyCase Manager III- Medical Respite
Oakland, CA job
The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients.
This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine)
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care
Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care
Co-facilitate patient groups
Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients
Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System
Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care
Provide and document billable services to eligible populations that result in revenue generation for LifeLong
Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
Keep current on community resources and social service supports to effectively serve the target population
Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
Specific activities may vary depending on the requirements of the program and funder.
Promote diversity, equity, inclusion, and belonging in support of patients and staff
Represent LifeLong positively in the community and advocate on behalf of underserved populations
Qualifications
Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Excellent interpersonal, verbal, and written skills
Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
Works well in a team-oriented environment
Conducts oneself in external settings in a way that reflects positively on your employer
Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
Job Requirements
High School diploma or GED
At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California
Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
Access to reliable transportation with current license and insurance
Bilingual English/Spanish
Job Preferences
Bachelor's Degree in Social Work, Health or Human Services field
Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
Auto-ApplyFront Office & Eligibility Coordinator
Oakland, CA job
Job Details Downtown Oakland Health Center - Oakland, CA Full Time $20.00 - $21.00 HourlyDescription
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Downtown Oakland Health Center. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office & Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management.
This is a full time, benefit eligible position, working 40 hours per week.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions
Responsible for patient reception and intake including registration, check-in and scheduling future appointments
Performs computer data entry, document and card scanning and validation
Manages patient flow from front to back office
Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time
Answers clinic phones and directs calls appropriately. Makes follow-up calls
Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)
Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs.
Maintains appearance of waiting areas and reception desk
Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages
Maintains inventory of front desk supplies and forms
Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed
Generates correspondence as requested
Keeps statistical records as requested by Center Supervisor or Manager
Performs other duties as assigned
Qualifications
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Ability to prioritize competing work demands and tasks from clients or staff
Ability to work effectively and calmly under pressure in a positive, friendly manner
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED
One year experience in the medical field
Excellent customer service and ability to maintain confidentiality
Proficient in standard office software (Microsoft)
Bilingual English/Spanish
Job Preferences
Bachelor's degree in health science or a related field
Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)
Experience with insurance eligibility
Experience in working in a community health center
Family Nurse Practitioner
Oakland, CA job
Job Details East Oakland Health Center - Oakland, CA Part Time $127504.00 - $151154.00 Salary/year Description
Committed to providing high-quality outpatient primary care at our East Oakland Health Center. The ideal candidate must be dedicated to building a collaborative team model of care experience working with the under-served. Case management and behavioral health services are fully integrated into our care to address various medical and psychosocial factors impacting the patient's overall health. The Health Center utilizes a multidisciplinary team approach with primary care providers, RNs, Social Workers, Psychiatry, Podiatry, etc.
As an FNP or PA at our Health Center, you'll have the opportunity to work alongside a multidisciplinary team of healthcare professionals to provide comprehensive care to our patients. Our Health Center utilizes a collaborative team model of care, integrating case management and behavioral health services to address the various medical and psychosocial factors impacting our patients' overall health.
This position is represented by UAPD. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of UAPD, as defined in the CBA.
BENEFITS:
Compensation: $127,504-$151,154/year and pro-rated depending on years since licensed, sign-on bonus, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, and loan repayment programs. LifeLong is a qualified site for federal and state loan repayment programs (HPSA score is 21). Acceptance rates may vary year to year based on funding levels and the number of applicants.
JOB DUTIES:
Provides preventive and primary health services in a Family Practice Community Health Clinic setting.
Acts as advocate for clients.
Consults with other health team members including case managers.
Maintains client records necessary for clinic reporting and billing.
Performs history and physical examinations of patients, assess clinical status of patients, and establishes and maintains medical records.
Orders and/or performs laboratory and screening tests; request outside consultations and evaluations as needed.
Plans a program of care and formulates problem lists based on clinical findings; recommend treatment and medication; provide follow-up care.
Provides education, verbal and written, as well as counseling to patients, families, and caregivers.
Recognizes and evaluates situations which call for immediate attention of a physician and institute, when necessary, treatment procedures essential for the life of the patient.
Supports and or participates in triage functions both by phone and walk-in.
Other duties as assigned.
Qualifications
JOB QUALIFICATIONS:
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic, and cultural origins.
Ability to take the initiative, work independently and make sound judgments within established guidelines; understand and apply oral and written instructions; establish and maintain effective working relations with staff, clinical providers, managers, and external agencies or organizations.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Be creative and mature with a “can do,” proactive attitude.
Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills.
Ability to work effectively under pressure in a positive, friendly manner and to be flexible and adaptive to change.
Work in a team-oriented environment with several professionals with different work styles and support needs.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
Ability to continuously scan the environment, identifying opportunities for improvement and intersections with other departments of LifeLong Medical Care and partner organizations.
Job Requirements:
Current California NP or PA license.
Training and experience in geriatrics, internal medicine, and/or family practice with board eligibility or certification required.
Interest in working with a diverse patient population in a community-based organization and sensitivity to their needs and health problems; commitment to a community health philosophy of prevention and primary care.
Experience with electronic health records.
Job Preferences:
Community Health Center experience.
Experience as part of a team-based care model.
EMR Epic experience.
DEA
CAQH PAVE/ORP
Eligibility Specialist
Berkeley, CA job
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for an Eligibility Specialist at our Admin site in Berkeley.
As part of the health center front office team, prepares and submits required eligibility screening and information for all patient visits at the health center. Also responsible for providing enrollment, assistance, information and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Also serve as patient registrar and navigator for new patients to their health center. Provide screening and enrollment at community outreach events.
This is a full time, 40 hours/week, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time. Works collaboratively with front desk staff to ensure that all scheduled and non-scheduled patients are checked for eligibility and that all information is entered accurately and thoroughly.
Enters pertinent patient messages and eligibility alerts in patient's chart where needed to communicate with front office and billing department regarding patient eligibility
Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPAC and Contra Costa CARES.
Assists patients and community members with completing and submitting applications for county and state benefit programs including Covered California.
Registers new patients, schedules appointments and provides information on LifeLong Medical Care's locations, services and available programs.
As part of health center front office team, assists with front office operations at the health center as needed.
Responsible for tracking and reporting all required data for enrollment and outreach efforts.
Keeps appropriate statistical records.
Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
Follows up on incomplete applications in OEA and CalHEERS within 30 days.
Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers.
Takes all classes and test to become a Certified Enrollment Counselor
Performs other duties and projects as assigned.
Qualifications
Strong organizational skills and ability to work effectively under pressure in a positive, friendly manner.
Excellent verbal and written communication skills. Must be able to communicate at all levels.
Patient and compassionate when interacting with patients and staff.
Ability to work independently and as a team player with staff and volunteers.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED.
Two years' experience in a community health care environment or primary care setting.
Experience with One e-App and Cal-Win
Knowledge of Medicare, Medi-Cal, HMO and PPO health insurance policies and procedures.
Proficient in Microsoft office suite, able to type 35 wpm and produce spreadsheets, tables, and flyers.
Job Preferences
Some college preferred.
Bilingual English/Spanish preferred.
Auto-ApplyProgram Manager - Supportive Housing Program
Oakland, CA job
The SHP Manager provides leadership and oversight for case management staff delivering housing retention and supportive services to residents living in permanent supportive housing (PSH). This position ensures that services align with principles of Housing First, emphasizing client choice, harm reduction, and low-barrier access to housing and supportive services. The SHP Manager will supervise, train, and support a team of case managers; develop workflows, policies, and procedures; coordinate purchasing of equipment and supplies; lead case conferences; coordinate data entry, collection, and reporting; and collaborate closely with property management, resident services, and community partners to promote housing stability and overall well-being for clients. This is a grant funded, full time, 40 hours/week, benefit eligible position at our Oakland site in-person.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $80,000 - $90,000/annunally. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Staff Supervision & Development
* Recruit, hire, onboard, train, and supervise case managers and support staff
* Provide regular individual and group supervision, performance feedback, annual evaluations, and corrective or disciplinary action as necessary
* Foster professional growth through coaching, mentoring, and ongoing professional development opportunities
* Model trauma-informed, culturally responsive, and client-centered approaches in supervision and service delivery
* Identify training needs and collaborate with leadership to develop professional development or training opportunities for staff
Program Oversight & Service Coordination
* Oversee the client-case manager lifecycle at all assigned sites that includes outreach, intake, enrollment, ongoing engagement, transitions, and program exit
* Ensure case management services reflect Housing First principles and support long-term housing stability
* Lead regular case conferences and multidisciplinary team meetings to review client progress and care plans
* Collaborate with behavioral health professionals assigned to the program to provide timely follow up to case managers regarding client behavioral concerns
* Attend and participate in housing stability meetings with funders, developers, property managers, service coordinators, and other partner agencies
* Coordinate and manage purchasing and equipment to support case management teams at assigned sites
* Collaborate with property management and resident services staff to address lease compliance issues, behavioral concerns, and community-building activities, balancing client rights with building safety
* Develop and implement program workflows, policies, and procedures that align with contractual, regulatory, and best practice standards
* Ensure effective communication and collaboration across internal teams and external partners
Data, Reporting, & Compliance
* Oversee program data entry, documentation, and support reporting in compliance with funding and organizational requirements
* Monitor data quality, client outcomes, and program/staff performance metrics
* Prepare and submit reports for internal leadership, funders, and community stakeholders as needed
* Support staff with accurate and timely entry of service notes, assessments, and care plans
Leadership & Continuous Improvement
* Develop and maintain relationships with outside agencies and community resources to promote program referrals and housing retention outcomes
* Serve as key liaison between supportive housing staff, property management, residents services, and other community partners
* Represent program in community meetings, coalitions, and trainings
* Identify opportunities for program improvement and innovation; lead implementation of new initiatives to strengthen the quality of case management services
* Respond to crises as needed, supporting staff with de-escalation, safety planning, and coordination of emergency services
* Support staff wellness by connecting them to internal resources such as Employee Assistance, benefits assistance, and/or other community resources as appropriate
* Uphold agency policies, ethical standards, and a commitment to equity, inclusion, and anti-racist practices in all aspects of the work
* Perform other duties as assigned by leadership
Qualifications
Job Requirements
* High school diploma or GED
* Minimum of 3 years of experience providing community-based support services for people experiencing homelessness or other special needs populations, especially those with mental health and substance use issues
* At least 1 year of team supervision and management experience
* Knowledge of Housing First, harm reduction, trauma-informed care, and evidence-based housing retention practices
* Strong supervisory skills, including recruitment, training, coaching, evaluation, and performance management
* Experience collaborating with property management, service providers, and multidisciplinary teams
* Proficiency with data systems (HMIS, EHR, or similar) and Microsoft Office Suite
* Excellent organizational, communication, and problem-solving skills
* Access to reliable transportation with current license and insurance
Job Preferences
* Bachelor's degree in a related field (Psychology, Public Health, Social Work, Human Services, etc.)
* Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
Auto-ApplyCentral Templating Specialist
Berkeley, CA job
LifeLong Medical Care is looking for a Central Templating Specialist at our 7th Street Site in Berkeley. The Central Templating Specialist plays a critical role in maintaining and optimizing provider scheduling templates to support access, patient flow, and productivity across the health center. This position works cross-functionally with clinical operations, IT/EHR teams, scheduling staff, and provider leadership to ensure that appointment templates are accurate, standardized, and aligned with organizational goals and provider availability.
This is a full time, benefit eligible position.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $22 - $24/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Template Design & Configuration
* Build, edit, and maintain provider scheduling templates in the electronic health record (EHR) system.
* Apply organizational rules for visit types, durations, time-of-day restrictions, and clinical guidelines.
Standardization & Governance
* Ensure consistency across templates according to enterprise scheduling standards and access policies.
* Maintain documentation of template builds and change requests for auditing and compliance.
Template Maintenance & Change Management
* Process ongoing update requests related to provider changes, service line expansions, time-off, or clinical shifts.
* Coordinate with clinic managers and provider leadership to validate accuracy before go-live.
Data Reconciliation & Audits
* Conduct regular audits to identify and correct discrepancies between published schedules and actual template configurations.
* Reconcile manual audits against EHR panel reports and scheduling tools (e.g., Tableau dashboards, OCHIN reports).
Collaboration & Stakeholder Support
* Serve as the primary liaison between scheduling teams, provider leadership, and IT on templating matters.
* Provide support during provider onboarding or service transitions to ensure timely schedule implementation.
Operational Support
* Align templates with operational goals such as open access, continuity of care, extended hours, and visit mix targets.
* Assist in initiatives to improve provider productivity, reduce no-show impact, and optimize patient access.
Training & Technical Assistance
* Offer training and guidance to front-line staff and managers on template logic and scheduling best practices.
* Support quality assurance efforts related to appointment slot usage and template adherence.
Reporting & Analysis
* Partner with analytics teams to review utilization metrics and scheduling efficiency.
* Assist in evaluating how template changes impact access performance (e.g., third next available appointment, missed appointment rates).
Essential Functions
* Build, maintain, and update provider templates within the EHR (e.g., OCHIN Epic) in alignment with organizational scheduling standards and clinical guidelines.
* Collaborate with clinical leadership to implement new schedule templates during provider onboarding, role transitions, or service expansions.
* Audit and reconcile discrepancies between published provider availability and actual template settings to ensure accuracy and transparency.
* Maintain an inventory of all current provider templates and support centralized oversight of visit type configuration, durations, and time-of-day placement.
* Partner with triage and scheduling teams to ensure template design supports appropriate patient routing, access targets, and panel management.
* Support strategic initiatives such as extended hours, group visits, same-day access, or telehealth integration by customizing template structures.
* Respond to template update requests, ensuring timely implementation while maintaining governance standards and documentation.
* Provide training or guidance to front-line staff and supervisors on templating principles, tools, and change protocols.
* Assist in data validation and reporting efforts tied to provider utilization, access metrics, and template adherence.
* Participate in continuous improvement initiatives, access optimization projects, and operational workgroups as assigned.
* Other duties as assigned by Leadership
Qualifications
Job Requirements
* High school diploma or equivalent.
* Minimum 2 years of experience in healthcare operations, provider scheduling, or EHR system support (preferably in an FQHC or ambulatory setting).
* Demonstrated experience with electronic health records (e.g., OCHIN Epic, eClinicalWorks, or similar systems).
* Strong analytical and organizational skills with keen attention to detail.
* Ability to communicate and collaborate effectively with cross-functional teams and clinical staff.
* Proficiency in Microsoft Excel, data entry, and documentation.
Job Preferences
* Associate's or Bachelor's degree in healthcare administration, informatics, or related field.
* Prior experience managing provider templates in a centralized scheduling or operations role.
* Familiarity with patient access principles, appointment guidelines, or NCQA PCMH standards.
* Understanding of visit types (new patient, return visit, procedure, urgent care, etc.) and time-based scheduling strategies.
Auto-ApplyCertified Prosthetist Orthotist/Certified Orthotist (CRO Specialist)
Pacific Medical Inc. job in Walnut Creek, CA
Job DescriptionEstablished in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.
We have an immediate opportunity to join our growing Ortho Life Orthopedic platform. We are currently seeking a full-time
Certified Prosthetist Orthotist
specializing in Cranial Remolding Orthosis
for our Walnut Creek, CA Patient Care Facility. This individual will be responsible for the evaluation, fabrication, and custom fitting of artificial limbs and orthopedic braces, specialize in designing and making artificial limbs, designing and fitting orthopedic braces such as surgical supports and corrective shoes, and a willingness to supervise and work with a dynamic team.
Job Responsibilities:
• Examine, interview, and measure patients in order to determine their appliance needs, and to identify factors that could affect appliance fit.
• Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort.
• Instruct patients in the use and care of orthoses and prostheses.
• Design orthopedic and prosthetic devices, based on physicians' prescriptions, and examination and measurement of patients.
• Maintain patients' records in accordance with ABC and CMS standards
• Make and modify plaster casts of areas that will be fitted with prostheses or orthoses, for use in the device construction process.
• Select materials and components to be used, based on device design.
• Confer with physicians in order to formulate specifications and prescriptions for orthopedic and/or prosthetic devices.
• Repair, rebuild and modify prosthetic and orthopedic appliances.
• Construct and fabricate appliances or supervise others who are constructing the appliances.
• Train and supervise orthopedic and prosthetic assistants and technicians, including COF.
• Update skills and knowledge by attending conferences and seminars.
• Show and explain orthopedic and prosthetic appliances to healthcare workers.
• Maintenance of inventory of material in main and any satellite locations.
Requirements:
• Must be currently licensed and/or certified and in good standing by governing agency in your field of study either ABC or BOC.
• Must have Cranial Remolding experience.
• Must maintain CME's annually in accordance with ABC and BOC guidelines.
• Must practice within your scope of work unless privileged by a supervisor or practitioner of another specialty.
• Must adhere to the guidelines as set forth in the employee handbook of Pacific Medical Inc. upon hire.
• Must attend and show competency in HIPAA compliance, sexual harassment training, and universal precautions training.
• If required by state law must have additional licensing to perform duties in said state/ region.
• Maintain compliance with ABC facility accreditation and be a leader in its implementation.
• Lead and/or participate as necessary with facility support staff in the annual performance reviews.
• Mandatory attendance and participation in Pacific Medical hosted training and meetings.
Salary Range: $70,000 - $100,000
All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k, and Financial Wellness planning.
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