Medical Receptionist (Orchards)
Vancouver, WA jobs
**WE DO URGENT CARE DIFFERENTLY - Come See How!**
At AFC Urgent Care - Orchards, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it!
As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.
WHY YOU'LL LOVE IT HERE
A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: want to expand your skills? We offer a
Medical Assistant Apprenticeship Program
- paid for by us if you're ready to grow!
WHAT YOU'LL DO
As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on:
Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
SCHEDULES THAT WORK FOR LIFE
Full-Time ~36-40 hours/week.
Set shifts = no guessing game
Monday - Friday 9:00AM - 5:30PM
Plus just one on-call shift per month (and you get to choose the day!)
LOCATION
AFC Urgent Care - Orchards
7500 NE 117th AveVancouver, WA, 98662
WHAT WE'RE LOOKING FOR
We want
driven, friendly, and detail-oriented
Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.
You'll Need:
At least 1 year of people-facing customer service experience, required
At least 1 year of experience with medical administrative duties, preferred
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology is a big plus
PAY & PERKS
$20-24/hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!
OUR CORE VALUES
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
READY TO APPLY?
If you want to grow your medical career while being part of something real, apply now and let's chat!
SAFETY & WELLBEING
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Medical Records Specialist - Carol Milgard Breast Center
Tacoma, WA jobs
The Medical Records Specialist is responsible for providing support to the Health Information Management department and outpatient sites by organizing, evaluating and processing medical records requests. Must be able to compile, process, and maintain medical records of patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system. Responsible for processing both phone and faxed requests for medical records, to include printing images from PACS, gathering reports, completing documentation for all incoming and outgoing films/CDs. Position assists in answering incoming calls for a high volume phone queue. Responsible for working with patients and provider offices to complete necessary release for information documentation in accordance to department protocols and HIPAA standards. Works with patients to ensure records are prepared in a timely manner for pick up and release. This position must be able to meet and support the workflow demands of a fast paced, customer focused service environment in a clinic setting.
Location: Tacoma, WA - Learn more about us at the Carol Milgard Breast Center by touring our website - *****************************************
Schedule: This will be a 1.0 FTE 40 hour per week role. Monday - Friday, 8AM - 4:30PM.
Pay and Benefits:
New employees to this role can expect to be offered $18.31 - $21.78 per hour based on relevant experience, skills, and abilities.
TRA additionally offers eligible employees full medical, dental and vision benefits, a robust 401K package (with an automatic employer contribution), 17 days of PTO for all eligible new employees, 9 paid holidays, as well as a consistent compensation growth path, profit sharing, continuing education reimbursement by position, and more!
Our Mission
To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual.
In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances.
To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances.
Our Vision
Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as:
* The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients
* The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff
* A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment
* A community resource for education and outreach
* A model for effective and efficient use of philanthropic resources
Essential Job Functions:
* Retrieve patient medical records for physicians, technologists, other medical personnel, and patients.
* Utilize electronic systems in order to obtain prior images and reports for a patients upcoming visit. (PACS, EMS, EPIC, Emix)
* Protect the security and confidentiality of medical records to ensure that HIPAA compliance is maintained.
* Answers high volume phone calls in a timely manner to meet department call expectations.
* Handles Release of Information (ROI) according to state and HIPAA guidelines.
* Maintain- continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
* Prepares paperwork for image interpretation with a high degree of accuracy, to include locating previous examinations and reports, locating outside priors for scheduled appointments when necessary.
* Prepare and update EMR/film jackets, day sheets, and other documents, when needed, to appropriate departments timely.
* Review records for completeness and accuracy according to company policy and state and HIPAA guidelines.
* Utilizes appropriate systems for the tracking of medical record discs, reports, films, and all other medical records.
* Push digital images electronically via PACS systems.
* When appropriate, maintain e-mix system by pushing and purging studies per expected process.
* Keep physicians, technologists, or other medical personnel informed by communicating availability or unavailability of records.
* Resolves medical record discrepancies by collecting and analyzing information.
* Deliver emergent cases to nearby offices, when required (see courier job description).*
* Set up attorney requests. Coordinate cases with HIM/Legal teams.
* Where appropriate, receive, sort, and deliver all incoming mail. Include courier and interoffice deliveries as needed.
* Where appropriate, manage the postage machine ensuring adequate funds are available.
* Coordinate supply needs with management and Purchasing department.
* Check work e-mail daily.
* Follow the HIPAA privacy and security policies and procedures.
* Perform all other related duties as assigned.
Qualifications:
Education/Work Experience
* High school diploma or GED required, Associates degree preferred.
* Previous imaging medical records experience preferred.
* Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
* Familiar with medical terminology, and able to understand it.
* Current BLS certification required.
Job Knowledge/Skills
* Ability to demonstrate effective customer service skills.
* Ability to carry out ongoing office administration tasks.
* Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper medical conduct.
* Knowledge of processes and procedures for documenting patient information from intake to archiving.
* Knowledge of medical records systems.
* Must exhibit high level of accuracy and have strong attention to detail.
* High level of data processing skills and numerical ability.
* Great awareness of time management and must be deadline-oriented.
* Ability to work effectively in teamwork environment and have respectful behavior while working as a team with co-workers.
* Must possess strong computer skills.
* Communicate professionally with other medical facilities, patients, and customers.
* Must possess excellent verbal communication skills; good organization skills.
* Ability to multitask and provide accurate, complete documentation.
* High level of interpersonal skills to handle sensitive and confidential information, situations, and documentation.
* Have a general knowledge of radiology procedures including Mammography, Bone Densitometry, Ultrasound, CT, MRI, Nuclear Medicine, Fluoroscopy, PET, and Interventional Radiology.
* Ability to manage multiple tasks and carry out instructions effectively.
Physical Requirements
Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
PROVIDER SCHEDULING SPECIALIST
Seattle, WA jobs
Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization. * Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
* Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
* Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
* Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
* Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.
Position Summary: The Provider Scheduler, working under the functional guidance of the Director of Clinic Operations carries out daily schedule templating, Epic scheduling decision tree and manages the master provider schedules in collaboration with the clinical team.
Organizational Structure/Reporting Relationships: This position reports directly to the Director of Clinic Operations and is a member of the Operations team. This position has no direct reports.
Organizational Responsibilities
* Hold Indigenous values and practices with respect and integrity.
* Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions oriented.
* Actively participate in organizational activities with the understanding that success is achieved through teamwork.
* Recognize that communication is central to the organization's success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others' best intentions in mind.
* At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.
Job Responsibilities
* Provides support for a template, decision tree, and room assignment management:
* Fulfills schedule change requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques:
* Identifies and completes necessary modifications to master and daily templates, and decision tree build to meet client requests.
* Collaborates with clinical staff to ensure appropriate daily staffing levels required to meet the needs of our relatives.
* Consistently meets or exceeds Service Level standards when resolving requests.
* Independently carries out project work and meets all project deadlines.
* Participates in the development and implementation of the design of daily schedules, templates and Epic decision trees that enhance patient access and scheduling workflows.
* Documents and revises technical and operational standards, functionality, workflow, and other system requirements.
* Analyzes available reports and data to proactively identify areas for improvement on measures of access and capacity and makes recommendations to the department leadership.
* Performs that role of a business analyst working with enterprise technical teams to determine the appropriateness of change requests in the system including Visit Types, Referrals, and other changes to the system as requested.
* Completes all required training as needed to maintain the appropriate template builder access in Epic and to meet requirements of the work as dictated by department leadership.
* Participates in other responsibilities, projects, committees and meetings as assigned.
Background Qualifications
Required:
* High school diploma or equivalent and 2 years experience in healthcare scheduling or other high volume scheduling environment.
* Familiarity working with diverse communities including American Indian/Alaska Native (AI/AN) population and a desire to serve our population.
* Must have 2-5 years related health care experience, including experience with health care clinical and/or revenue cycle systems.
* Epic Certification desired, but not necessary
* Experience in a FQHC setting preferred.
* Experience managing provider schedules a plus.
* Willingness to complete Epic training and certification.
* Understands and applies knowledge of medical practice operations, scheduling and the specifics of Epic and Cadence functionality.
* Ability to manage multiple tasks simultaneously, set priorities, and understand the enterprise environment and competing priorities in conjunction with developing/meeting project goals.
* Can work independently as well as collaboratively with team members, building strong working relationships.
* Ability to cooperatively and effectively work with people from all organizational levels and build consensus through negotiation and diplomacy.
* Effectively communicates with colleagues at all levels of the organization, including clinic staff, leadership, and providers.
* Commitment to high-quality customer service.
* Proven organization and analytical skills.
* Demonstrated ability to identify problems and follow through until resolution.
* Exhibit sound and accurate decision-making and serve as an expert resource for problem-solving.
* Independently motivated and a self-starter.
* Remain flexible and adaptable within a fast-paced environment and with rapidly changing requirements, working well in ambiguity.
* Able to quickly learn new processes and procedures.
* Excellent written and verbal communication and presentation skills. Able to communicate technical information in lay terms.
* Experience with Epic, computer software including MS Excel, MS PowerPoint, MS Outlook, MS Word required. Experience with MS Visio, SharePoint, and other healthcare information systems a plus.
Working Environment:
* Highly collaborative and dynamic work environment with cubicle-type workspace.
* May be required to travel off-site to other Partners facilities to attend meetings and trainings.
* SIHB staff work four (4) ten (10) hour shifts per week. Standard hours are 7 am to 6 pm, 4 days a week, with occasional extra hours for events or to meet deadlines.
* As projects and priorities dictate, non-standard work hours might be needed.
Medical Receptionist HHH Pierce
Tacoma, WA jobs
Front Desk Receptionist
Join Our Team at Puget Sound Home Health & Hospice!
We are seeking an experienced full-time Front Desk Receptionist to join our dedicated team!
Location: Full-time, in-office (No hybrid or remote) Schedule: Monday through Friday, 8:00 AM - 5:00 PM
Wage: $20-24 an hour, DOE
Experience: Minimum of 2 years in a medical office required, preferably in a home health/hospice agency. Typing 50 words per minute.
Compensation & Benefits:
$20-$24/hr, DOE
Medical, dental, vision, FSA/HSA
Paid life, AD&D, STD, LTD + voluntary plans
PTO, sick time, holidays
401(k) with match
Tuition reimbursement
Free health concierge services
EAP (Employee Assistance Program) and Emergency Employee Funds
Growth opportunities & professional development
Supportive, inclusive team culture
Company celebrations & recognition
About Us:
At Puget Sound Home Health & Hospice, we pride ourselves on providing exceptional care and ethical business practices. Our core values, CAPLICO, guide us:
Customer Second (Employee First!)
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebration
Ownership
Key Responsibilities
Administrative Duties:
Maintain a professional and welcoming office environment for all external guests and internal staff
Manage multi-line phone systems with professionalism and warmth while taking and relaying accurate messages
Serve as the first point of contact for visitors including vendors, referral partners, and job candidates
Process incoming and outgoing mail, packages, and courier deliveries
Maintain organized filing systems for administrative, HR, and compliance-related documents
Support leadership and clinical teams with clerical needs such as document preparation, data entry, and scheduling
Handle office equipment such as fax machines, copiers, and computers.
Maintain organized files, office supplies, and a tidy work environment.
Track and reorder office and medical supplies in coordination with procurement or leadership
Required Qualifications:
High school diploma or equivalent (GED), (associates degree or MA preferred)
1-2 years of administrative or front desk experience in a healthcare setting
Proficiency with Microsoft Office Suite (Word, Outlook, Excel)
Strong verbal and written communication skills
Excellent organizational and time management abilities
Professional demeanor and appearance, with a customer-service mindset
Ability to handle sensitive information with discretion (HIPAA compliance awareness)
Comfortable working independently and managing multiple priorities
Preferred Qualifications:
Experience in home health, hospice, or palliative care administration
Familiarity with EMR systems or healthcare databases
Basic knowledge of medical terminology
Experience coordinating interviews, onboarding, or supporting HR tasks
Learn More About Us:
Visit our website: pugetsoundhh.com
Follow us on Facebook: facebook.com/pugetsoundhh
Connect with us on LinkedIn: linkedin.com/company/puget-sound-home-health
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
Auto-ApplyPatient Processing Pre Cert Scheduling Specialist - Oifed
Auburn, WA jobs
EAMC MISSION
At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
POSITION SUMMARY
The Patient Processing Pre-certification Scheduling Specialist functions in a high volume, fast-paced environment. The Specialist provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Specialist should be a driven, self-motivated individual who is able to move between tasks quickly, making the most of their time.
POSITION QUALIFICATIONS
Minimum Education
High School Diploma or equivalent
Minimum Experience
1-2 years customer service experience, including working on a computer.
Required Registration/License/Certification
N/A
Preferred Education
Associate Degree in Business or Health related field, Knowledge of Medical Terminology Preferred, Knowledge of ICD-10 and CPT coding preferred
Preferred Experience
1-2 years healthcare/hospital experience and/or customer service experience.
1-year computer experience and the ability to type and spell accurately.
Preferred Registration/License/Certification
Certification of Patient Accounts preferred.
Other Requirements
N/A
Registration Specialist - Carol Milgard Breast Center
Tacoma, WA jobs
This position is the first impression of our site. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks.
Location: Tacoma, WA - Learn more about us at the Carol Milgard Breast Center by touring our website - *****************************************
Schedule: This will be a 0.8 FTE - 32 hour per week role
* Monday: 4:30PM - 8:30PM
* Tuesday: 4:30PM - 8:30PM
* Wednesday: 4:30PM - 8:30PM
* Saturday: 6:45AM - 5:30PM
* Sunday: 6:45AM - 5:30PM
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits Highlights:
* Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
* 401(k): 3% automatic employer contribution + 3% match
* Annual pay increases
* Full benefits: Medical, dental, vision, life, disability, mental wellness
For more detailed benefits synopsis visit tranow.com/about/careers
Our Mission
To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual.
In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances.
To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances.
Our Vision
Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as:
* The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients
* The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff
* A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment
* A community resource for education and outreach
* A model for effective and efficient use of philanthropic resources
Essential Job Functions:
* Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
* Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
* Collect account payments.
* Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
* Responsible for document scanning and navigating the RIS system.
* Check work email daily.
* Follow the HIPAA privacy and security policies and procedures.
* Perform other related work as required.
Qualifications:
Education/Work Experience
* High School Diploma or GED equivalency required.
* Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
* Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
* Working knowledge of CPT codes and the RIS system.
* Use proper phone etiquette and correct grammar.
* Ability to demonstrate effective customer service skills.
* Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
* Communicate professionally with other medical facilities, patients, and customers.
* Ability to provide geographical directions to all outpatient locations.
* Must possess excellent verbal communication skills; good organization skills.
* Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
* Ability to manage multiple tasks and carry out instructions effectively.
Licensure/Certifications
Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility.
Physical Requirements
Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Registration Specialist Per Diem - Tacoma, Puyallup, Olympia Areas
Tacoma, WA jobs
This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks.
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. TRA additionally offers a +15% "in lieu" pay differential for all Per Diem employees.
Location: This position is Per Diem and may be required to travel to all TRA locations. (Shift differential available for evening and weekend schedules)
Schedule: Per Diem Employees are expected to work a minimum of 2 shifts or 16 hours per month.
About TRA Medical Imaging
TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.
We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.
Why Choose TRA Medical Imaging
TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.
Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement:
Trust our family to care for yours
. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.
Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today!
Essential Job Functions:
Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
Collect account payments.
Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
Responsible for document scanning and navigating the RIS system.
Check work email daily.
Follow the HIPAA privacy and security policies and procedures.
Perform other related work as required.
Qualifications:
Education/Work Experience
High School Diploma or GED equivalency required.
Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
Working knowledge of CPT codes and the RIS system.
Use proper phone etiquette and correct grammar.
Ability to demonstrate effective customer service skills.
Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
Communicate professionally with other medical facilities, patients, and customers.
Ability to provide geographical directions to all outpatient locations.
Must possess excellent verbal communication skills; good organization skills.
Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
Ability to manage multiple tasks and carry out instructions effectively.
Licensure/Certifications
Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility.
Physical Requirements
Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Auto-ApplyRegistration Specialist - Carol Milgard Breast Center
Tacoma, WA jobs
This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks.
Location: Tacoma, WA
Schedule: This will be a 1.0 FTE 40 hour per week role.
* Monday: 10AM - 6:30PM
* Tuesday: 10AM - 6:30PM
* Wednesday: 10AM - 6:30PM
* Thursday: 10AM - 6:30PM
* Friday: 10AM - 6:30PM
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits Highlights:
* Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
* 401(k): 3% automatic employer contribution + 3% match
* Annual pay increases
* Full benefits: Medical, dental, vision, life, disability, mental wellness
* For more detailed benefits synopsis visit tranow.com/about/careers
Our Mission
To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual.
In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances.
To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances.
Our Vision
Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as:
* The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients
* The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff
* A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment
* A community resource for education and outreach
* A model for effective and efficient use of philanthropic resources
Learn more about us at the Carol Milgard Breast Center by touring our website - *****************************************
Essential Job Functions:
* Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
* Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
* Collect account payments.
* Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
* Responsible for document scanning and navigating the RIS system.
* Check work email daily.
* Follow the HIPAA privacy and security policies and procedures.
* Perform other related work as required.
Qualifications:
Education/Work Experience
* High School Diploma or GED equivalency required.
* Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
* Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
* Working knowledge of CPT codes and the RIS system.
* Use proper phone etiquette and correct grammar.
* Ability to demonstrate effective customer service skills.
* Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
* Communicate professionally with other medical facilities, patients, and customers.
* Ability to provide geographical directions to all outpatient locations.
* Must possess excellent verbal communication skills; good organization skills.
* Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
* Ability to manage multiple tasks and carry out instructions effectively.
Licensure/Certifications
Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility.
Physical Requirements
Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Medical Receptionist
Seattle, WA jobs
Job Description
Join the ICHS Team!
Discover how you can make a difference in people's lives and help strengthen communities.
International Community Health Services (ICHS) is a nationally recognized community health center. For over 50 years, we have provided medical, dental, and wellness care to individuals and families from all regions and all walks of life many of whom face significant barriers to receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just society.
At ICHS, we are proud of our team-based approach and the shared commitment that drives our work. We value respect, collaboration, and compassion in everything we do. When you join ICHS, you become part of a mission-driven team that believes everyone deserves the opportunity to thrive.
Benefits We Offer
Competitive salary for the Seattle/Puget Sound region
“Share the success” bonuses
Insurance premiums 100% paid by ICHS
Paid time off accrual up to 200 hours annually with up to 264 hours rollover year to year
Automatic 4% retirement contribution
9 paid holidays a year, including 2 personal holidays
Reimbursement for professional licensure
Job Summary
The Medical Receptionist provides a variety of office and administrative support services including reception, scheduling, reminder calls for the next day appointment, check-in and checkout appointments, interpreter arrangements, and other general office duties.
Education - High school graduate or equivalent
Experience - One (1) year experience in a health care setting preferred.
Other Requirement(s) - Fluent in English: additional fluency in other languages is valued. Knowledge of medical terminology preferred.
Medical Receptionist Lead
Shoreline, WA jobs
Join the ICHS Team! Discover how you can make a difference in people's lives and help strengthen communities. International Community Health Services (ICHS) is a nationally recognized community health center. For over 50 years, we have provided medical, dental, and wellness care to individuals and families from all regions and all walks of life many of whom face significant barriers to receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just society.
At ICHS, we are proud of our team-based approach and the shared commitment that drives our work. We value respect, collaboration, and compassion in everything we do. When you join ICHS, you become part of a mission-driven team that believes everyone deserves the opportunity to thrive.
We offer
* Competitive salary for the Seattle/Puget Sound region
* "Share the success" bonuses
* Insurance premiums 100% paid by ICHS
* Paid time off accrual up to 200 hours annually with up to 264 hours rollover year to year
* Automatic 4% retirement contribution
* 9 paid holidays a year, including 2 personal holidays
* Reimbursement for professional licensure
Job Summary
The Lead Medical Receptionist provides a variety of receptionist and office support services including scheduling, reminding next day appointment, checking in/out patients for medical appointment arranging interpreter and transportation and other general office duties. This position assists the Patient Services Supervisor in hiring, coaching, training and problem solving.
Education - High school diploma or equivalent.
Experience - Two years of experience in a health care and/or insurance setting preferred.
Other Requirement(s) - Fluent in English: additional fluency in other languages is valid. Knowledge of medical terminology is preferred.
Registration Specialist - Olympia
Olympia, WA jobs
This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead.
Location: Olympia, WA - Learn more about our Olympia location:
******************************************************
Schedule: 0.75 FTE - 30 hours
Thursday, Friday, Saturday - 6:15AM - 4:45PM
Pay and Benefits:
New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities.
Benefits + Perks:
* Prioritize your work / life balance - No on-call or overnight shifts!
* Shift differentials for any hours worked after 6PM or on the weekends
* Medical, dental and vision benefits
* Available HSA and FSA options
* Mental health and wellness benefits through our Employee Assistance Program (EAP)
* Basic life insurance, and long term disability coverage
* Robust 401K package - automatic 3% employer contribution + up to 3% employer match
* 17 days of PTO for all eligible new employees
* 9 paid holidays
* Annual, automatic compensation growth path
* Profit sharing
* Options for Pet Insurance, Legal / ID Protection, and more
About TRA Medical Imaging
TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.
We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.
Why Choose TRA Medical Imaging
TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.
Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.
Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today!
Essential Job Functions:
* Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
* Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
* Collect account payments.
* Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
* Responsible for document scanning and navigating the RIS system.
* Check work email daily.
* Follow the HIPAA privacy and security policies and procedures.
* Perform other related work as required.
Qualifications:
Education/Work Experience
* High School Diploma or GED equivalency required.
* Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
Job Knowledge/Skills
* Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
* Working knowledge of CPT codes and the RIS system.
* Use proper phone etiquette and correct grammar.
* Ability to demonstrate effective customer service skills.
* Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
* Communicate professionally with other medical facilities, patients, and customers.
* Ability to provide geographical directions to all outpatient locations.
* Must possess excellent verbal communication skills; good organization skills.
* Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
* Ability to manage multiple tasks and carry out instructions effectively.
Front Desk Coordinator - Woodinville, WA
Woodinville, WA jobs
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. This opportunity includes a monthly wellness plan.
Compensation: $18-$20/hr Depending on Experience + BONUS Potential
Schedule: 15 hours approximately per week
Potential to grow into other roles.
Free chiropractic care included!
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Coordinator - Woodinville, WA
Woodinville, WA jobs
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. This opportunity includes a monthly wellness plan.
Compensation: $18-$20/hr Depending on Experience + BONUS Potential
Schedule: 15 hours approximately per week
Potential to grow into other roles.
Free chiropractic care included!
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Medical Eyecare Receptionist
Bellevue, WA jobs
Job Description
We are a family owned specialty optometry clinic that focuses on myopia management, binocular vision, dry eye and custom contact lenses. Our patients come to us because they're looking for answers and long term support, not quick fixes. The care we deliver is thoughtful and thorough, and the way we treat people reflects that. As the medical receptionist, you're the one who sets the tone for each visit. You welcome patients, keep the day on track and make sure the front desk runs smoothly so the clinical team can focus on providing exceptional care.
We believe that the work we do matters, but we also believe in having a life outside of work. We protect our weekends for family time and personal time, which means we operate Monday through Friday only. Our typical schedule is 8:40 to 5:15. This role is a good match for someone who wants meaningful work in a setting that values balance and consistency.
Because we're family owned, you'll see the difference in how we support our team. We offer paid time off that accrues at .05 hours for every hour worked, which is equal to two hours of PTO for every 40 hours. After the probationary period, you also receive paid holidays. Team members enjoy generous in-house perks on services and products, which is especially helpful in a clinic that focuses on specialty care.
This position is ideal for someone who enjoys helping people, communicates with confidence and likes being the steady, organized presence at the front of a clinic. You'll be part of a team committed to enriching people's lives so they can reach their full potential.
Responsibilities
Patient Experience and Front Desk Operations
• Warmly greet every patient and set a professional, friendly tone
• Manage check in and check out, ensuring accurate collection of demographics, insurance and payments
• Explain visit expectations in a way that helps patients feel informed
• Keep the reception area tidy, organized and ready for each appointment
• Maintain patient confidentiality and follow HIPAA standards
Scheduling and Communication
• Schedule new and returning patients while noting the correct appointment type for their needs
• Answer phone calls and messages with clarity and good judgment
• Assist patients with questions about their appointment, insurance or paperwork
• Monitor voicemail, email and text platforms to ensure timely responses
• Coordinate appointment changes or cancellations in a way that supports clinic flow
Insurance and Payment Support
• Gather insurance information accurately at every visit
• Understand basic differences between medical and vision insurance
• Verify benefits and communicate coverage to patients when needed
• Collect payments and process transactions with accuracy
• Identify when additional documentation or authorization is required
Administrative Support
• File, scan and upload documents into the EHR
• Manage faxes and route information to the right team members
• Assist with daily tasks such as confirmations, reminders and patient follow up
• Support front office projects during slower moments
• Collaborate with team members to keep operations smooth throughout the day
Required Skills
Required
• Strong communication skills with a calm, patient and professional style
• Ability to multitask while keeping a close eye on accuracy
• Basic comfort with computers, scheduling systems and electronic records
• Reliable attendance and the ability to manage a steady workflow
• Comfortable engaging with patients of all ages and backgrounds
• Ability to maintain confidentiality and follow privacy rules
• A mindset that focuses on solutions rather than blame
Preferred
• Experience in optometry, ophthalmology or a medical office
• Familiarity with collecting insurance information and discussing benefits
• Understanding of medical and vision terminology or willingness to learn
• Prior experience in customer service where empathy and clarity were important
Personal Qualities That Help You Succeed
• You stay composed when the day gets busy
• You take ownership of your work and follow through without needing reminders
• You enjoy learning new skills, especially in a specialty environment
• You treat patients the way you would want your own family treated
• You bring a positive, steady presence that supports the team
Pay Scale ***Starting at $20.00 and up--DOE***
This is an in person role, and candidates must be eligible to work in the United States.
Medical Receptionist
Shelton, WA jobs
Job DescriptionDescription:
Department: Health Services
Reports To: Rachel Armas
FLSA Status: Non-Exempt
TS Range: 5/6 ($19.16)
Time Status: Full time
SUMMARY: Under the supervision of the Health Services Assistant Director, the medical receptionist performs the duties of the front desk including patient flow, doctor scheduling and operation of switchboard for entire Health Clinic staff
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Greeting patients.
Scheduling appointments electronically.
Explaining clinic policy to patients.
Receiving and delivering messages.
Processing incoming and outgoing mail.
Receiving calls from doctor offices, hospital labs and x-ray.
Taking prescription refill messages.
Filing medical reports and insurance forms.
Verifying and updating patient data.
Ensuring accuracy of patient charts; pulling patient charts.
Completing insurance and other forms.
Coding of diagnoses and procedures.
Operating office machinery such as fax and copy machine.
Entering data into the Indian Health Services RPMS/Electronic Health Records system.
Maintaining the receptionist area.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Have good communication skills and ability to work well with people.
Have good typing skills.
Ability to work in a professional manner and treat patients with respect and consideration.
Be consistently at work and on time.
Maintain confidentiality of all medical information.
Knowledge of Microsoft Word and Excel is preferred.
Please note that a skills test will be administered as part of the interview process.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, use whole numbers, common fraction and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: Must pass a criminal history background check.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required sit, talk and hear; frequently required to use hands to finger, handle or feel; and occasionally required to walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee may frequently be required to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds.
This position also requires close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships) and the ability to focus (ability to adjust the eye to bring an object into sharp focus).
The specific job duties that require the physical demands listed above are, producing and reading documents and monitoring the environment for safety including patient behavior.
The noise level in the work environment is usually moderate.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CONFIDENTIALITY: Must maintain the utmost confidentiality in all work, cases and files pertaining to projects and activities of this position. Any violation in this matter will result in termination of employment.
DRUG FREE WORKPLACE: The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe's Drug Free Workplace Policy.
INDIAN PREFERENCE: Indian Preference will be exercised in the hiring of this position in accordance with the Tribe's Personnel Policies.
TO APPLY: Submit application packets including a resume and cover letter to **************** Contact Human Resources for more information: ************.
Requirements:
EDUCATION and/or EXPERIENCE: Associate of Arts Degree and one year of related experience, OR High School Diploma/GED and three years experience of office administration or clerical experience OR five years of office administration or clerical experience. This position also requires typing ability of 40 words per minute.
Easy ApplyPatient Experience Coordinator (Vancouver Orchards)
Vancouver, WA jobs
COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full time work across a 4-day work week with long lunches: Monday-Thursday 8am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional.
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
OB Patient Coordinator
Moses Lake, WA jobs
The OB Patient Coordinator is a part of a multi-disciplinary team providing specialized care for our OB clinic patients. As the central point-of-contact for OB patient calls and scheduling, the OB Patient Coordinator provides exceptional customer service helping to create a warm, empathetic experience for our patients. Their role includes patient care coordination, supporting the patient by connecting them to resources and education and supporting the team with tracking and patient follow-up. The OBPC is also accountable for important administrative functions, including maintaining accurate patient records and supporting the billing process for our First Steps patients.
Responsibilities
* Provides excellent service, information, and support to patients and colleagues on the phone and in person.
* Responsible for OB Clinic/2nd Floor welcome center reception, OB dedicated phone line, and OB appointment scheduling.
* Responsible for patient support, care coordination, and support of the OB team.
* Ensures the accuracy of general patient information in the practice management system when making appointments and at check-in.
* Supports the First Steps appointment tracking and billing processes, including documentation and accuracy of information, according to established procedures.
Requirements
* Possesses a basic level of written and verbal communication skills, computational and computer skills and mathematical knowledge typically acquired though completion of a high school program.
* High school diploma or equivalent is required.
* Minimum of one year of healthcare or social services experience is required.
* Ability to read and speak Spanish is required.
* Travel between work sites is required. Must have reliable transportation and provide documentation of auto insurance and valid driver's license as required.
We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.
If you are searching for an opportunity to work in a collegial environment, serve others and learn new then skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, and professional behaviors are the norm, not the exception.
Benefits
* 401(k) retirement program with employer contribution
* Dental
* Medical/Vision
* Flexible Spending/Health Reimbursement
* Life Insurance
* Disability Insurance
* 8.5 Paid holidays per year
* Accrual based (PTO) paid time off per MLCHC policy
EEOC
For additional information contact:
Human Resources
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Easy ApplyPhysical Therapy Clinic Office Secretary
Auburn, WA jobs
Are you looking for an opportunity to grow in a fast paced family business that will reward your contributions?
If you have an interest working as a Clinic Office Secretary in a great Physical Therapy Clinic making a positive difference in the lives of patients every day, then keep reading!
The Clinic Office Secretary position is full time with hours, Monday - Friday, 8:30-5:30. This position is offered with a full benefit package and is available immediately!
Medical Office experience is preferred, and EXCELLENT customer service skills are required!
The Clinic Office Secretary in Auburn is responsible for implementing the scheduling of patients and ensuring all appropriate paperwork related to patient care is completed and routed correctly. The Secretary will be cross trained as an Aide working with the California licensed Physical Therapists, but the primary position will be front office.
Burger Rehabilitation seeks an employee with good front-office appearance, one comfortable in a medical environment and someone willing to be devoted to the clinic, the staff and the patients we serve.
We are always looking for an employee as follows:
· Loyal, dedicated, self-motivated team worker
· Excellent work ethics and attitude
· Extremely dependable and committed
· Report to work on time
· Excellent spelling and grammar skills
· Strong multi-tasking skills
· Utilize excellent customer service and employee communication skills
Are you looking for an opportunity to grow in a fast paced family business that will reward your contributions?
If you have an interest working as a Clinic Office Secretary in a great Physical Therapy Clinic making a positive difference in the lives of patients every day, then keep reading!
The Clinic Office Secretary position is full time with hours, Monday - Friday, 8:30-5:30. This position is offered with a full benefit package and is available immediately!
Medical Office experience is preferred, and EXCELLENT customer service skills are required!
The Clinic Office Secretary in Auburn is responsible for implementing the scheduling of patients and ensuring all appropriate paperwork related to patient care is completed and routed correctly. The Secretary will be cross trained as an Aide working with the California licensed Physical Therapists, but the primary position will be front office.
Burger Rehabilitation seeks an employee with good front-office appearance, one comfortable in a medical environment and someone willing to be devoted to the clinic, the staff and the patients we serve.
We are always looking for an employee as follows:
· Loyal, dedicated, self-motivated team worker
· Excellent work ethics and attitude
· Extremely dependable and committed
· Report to work on time
· Excellent spelling and grammar skills
· Strong multi-tasking skills
· Utilize excellent customer service and employee communication skills
Requirements Include:
· High School Diploma or equivalent.
Benefits include competitive compensation and may include:
Medical, Dental and Vision
401(k)
Paid Time Off (PTO)
Worker's Compensation Insurance
Direct Deposit
Employee Assistance Program
Life Insurance and Disability Plans
Voluntary Insurances
Interested in hearing about other Job Opportunities?
Contact a member of the Burger Recruiting Team today!
P.**************
F. ************
********************
Our Mission Statement:
We proudly acknowledge we are in business to provide rehabilitation services that make a POSITIVE difference in the lives of our patients, their families, our staff and the community at large.
If you know without a doubt that you are the right fit for this position, then please apply online. All qualified applicants will be contacted.
Rate of pay $18/hour
Skills & Requirements
Requirements Include:
· High School Diploma or equivalent.
Benefits include competitive compensation and may include:
Medical, Dental and Vision
401(k)
Paid Time Off (PTO)
Worker's Compensation Insurance
Direct Deposit
Employee Assistance Program
Life Insurance and Disability Plans
Voluntary Insurances
Interested in hearing about other Job Opportunities?
Contact a member of the Burger Recruiting Team today!
P.**************
F. ************
********************
Our Mission Statement:
We proudly acknowledge we are in business to provide rehabilitation services that make a POSITIVE difference in the lives of our patients, their families, our staff and the community at large.
If you know without a doubt that you are the right fit for this position, then please apply online. All qualified applicants will be contacted.
Rate of pay $18/hour
Easy ApplyPart-Time Front Desk Coordinator- Spokane, WA
Spokane, WA jobs
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires 15 hours per week of availability, and a willingness to travel is required for this position.
Compensation and Benefits
Starting pay: $17.11 per hour
Medical
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyRegistration Clerk - Per Diem
Clarkston, WA jobs
The Tri-State Health Registration Clerk is responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to pre-register and admit inpatients and/or outpatients. The position compiles and inputs statistical information into appropriate hospital systems, screens and routes hospital phone calls, verifies insurance and identity of patients. Excellent customer service skills a must. May work under stressful circumstances at times. Must meet established attendance standards and adhere to hospital/department dress code, including wearing ID badge. May be required to work weekdays and/or weekends, evenings and/or night shifts and may be required to work on religious and/or legal holiday.
Education and Training:
Medical terminology and previous healthcare experience preferred but not required; High school diploma or equivalency (GED) required.
Experience:
1 to 2 years customer service experience preferred; Experience with general office equipment; fax, telephone, copy machine, computer required.
Skills and Abilities:
Strong organizational skills and ability to prioritize tasks.
Ability to assess and observe patients.
Ability to communicate face to face and via telephone with patients, families, physicians and co-workers.
Ability to type and use telephone.
Working knowledge of medical terminology.
Ability to identify and solve problems independently.
Excellent computer skills and the ability to adapt to various programs/systems.
Benefits Overview:
Paid Time Off
Medical, Dental, and Vision
Flexible Health Spending Account and Dependent Care Spending Account
Retirement - 403(b) with matching contributions
Employee Assistance Program
Tuition Reimbursement
Life Insurance
Employee Wellness Program