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Title: Senior Customer Success Manager (Sr. CSM) Employment Type: Full-Time (FTE) Compensation: $80,000 - $110,000 OTE based on experience and qualifications Company PointCare is a B2B Healthcare SaaS company that provides U.S. health coverage management services aimed at streamlining healthcare accessibility for publicly covered patients nationwide. PointCare's mission is to make public health coverage work for the 90M+ Americans who can't afford healthcare and don't know how to access it properly. We do this by transforming how providers manage millions of patients annually, and we believe that fixing problems in coverage management will increase the quality, and reduce the cost, of healthcare for everyone. Our vision is to enable health systems to discover, secure, and manage public coverage for their members. This allows all care to be compensated for health systems while providing financial security for members. Role Reporting to the Head of Customer Engagement, you will play a crucial role as the voice of the customer (VOC) growing our business through management of customer relationships, value narratives, and stakeholder collaboration. As a Senior Customer Success Manager, you will ultimately be expected to own and develop your book of business independently, leveraging the resources at your disposal. Your primary responsibilities will be the following: Business Acumen: operate in a way that serves both the customer and company Subject Matter Expertise: become a trusted advisor with a consultant mindset that understands the industry and product at an advanced level Relationship Management: keep stakeholder sentiment as high as possible, while maintaining internal alignment towards execution Project Management: manage expectations, timelines, and deliverables in a responsible and timely manner Operational Excellence: ensure calls, data, and notes are organized in a visible and actionable manner for efficient collaboration and execution To be successful in this role, you will need the following core skills: Strong communication required to manage internal and external stakeholder expectations, while coordinating collaboration toward strategic execution Strong critical thinking required to correctly gather, break down, and solve various internal and external problems Strong attention to detail required to stay on top of proactive administrative work Strong presentations required to strategically guide and execute on calls You will be expected to collaborate with the following stakeholders: External: Executives, Technical, Marketing, Providers, Billing, Project Managers Internal: Marketing, Sales, Product, and Operations Your overall performance will be measured by: Net Revenue Retention (NRR): book-of-business growth and churn mitigation Time-to-value (TTV): efficient customer onboardings Customer Satisfaction (CSAT): positive customer experience, including with you Net Promoter Score (NPS): customer willingness to refer others Quarterly Performance Reviews: core skills, strengths, weaknesses, goals Quarterly Milestone Projects: TBD each quarter, project plan creation expected Ideal Qualifications 3+ years in Customer Success, Account Management or related role Own and grown a multi-million dollar book-of-business Startup or small company experience, bonus if in health-tech U.S. health insurance experience is a bonus Proficient with G-suite, Salesforce, and Canva Benefits 100% remote 10% travel expected including 3-day quarterly company onsite's Flexible PTO, paid sick leave, and company holidays 100% company paid medical, dental, and vision coverage Option between work phone or personal phone stipend (BYOD) Matching 401(k) policy Expected Timeline Recruiting and interviews: 1/10 - 2/15 Tentative offer extended: 1/15 - 2/15 Tentative start date: 2/15 - 3/1

Life Science Washington is seeking a Senior-level Executive Assistant that will provide day-to-day support to the Life Science Washington (LSW) President & CEO; provide administration for the Board of Directors and Board committees; and manage executive communications. Key Responsibilities include, but are not limited to: KEY RESPONSIBILITIES: Manage executive communications including drafting executive correspondence, preparing or proof-reading emails and other correspondence Maintaining CEO's calendar, scheduling meetings, assisting with committees and board logistics and administration including agendas and minutes. Make CEO travel arrangements and create itineraries; prepare, review, and submit expense reports With CEO, identify, review and track key internal/external deadlines to facilitate a timely response Coordinate logistics and prep materials for the CEO with respect to speaking engagements or representative engagements (handling hotel, airline, car rental, expense reports, etc.). Develop strong, trusted relationships with peer EAs and staff at members and partner companies and organizations to aid in the successful planning and execution of internal and external CEO commitments. Support the CEO in managing all aspects of Board relations. Act as administrative liaison to the LSW Board and committees; help prepare and distribute related communications including meeting materials and logistics information, and timely fielding of inquiries. Work with partner trade associations to coordinate CEOs involvement in committees, working groups, and meetings. Serve as trusted partner to internal staff members and gatekeeper/project manager to CEO to help manage timely delivery of materials and projects that involve the CEO This position reports directly to the CEO but will work closely with the senior leadership team and all staff. Other duties as assigned QUALIFICATIONS/QUALITIES: Strong interpersonal skills with the ability to build relationships with stakeholders, including staff, association members, and external partners Strong executive writing skills and ability to draft concise, action oriented executive emails directed at busy CEOs, association leaders, and political officials Organized, agile, detail-oriented and have strong time-management and problem-solving skills Ability to utilize tact, diplomacy, discretion and good judgement at all times, but especially when exposed to sensitive or confidential material Desire and ability to act as a team player with a positive, constructive approach to addressing challenges and opportunities as they arise Appropriately represent the Association and CEO to members and the public at large. EDUCATION/EXPERIENCE: At least five years' professional experience working with C-suite management Bachelor's degree preferred in a business-related field of study Proficiency in Microsoft Word, Excel, PowerPoint, and be technology oriented Working conditions: This is a hybrid position, dividing time between remote work, and onsite, at our Eastlake Seattle location, currently at a minimum of at least 2 days per week. Salary: The salary range for the Senior-level Executive Assistant is $80,000 to $91,000, commensurate with experience. LSW offers a competitive compensation package including an excellent employee benefits package. To Apply: Provide your Resume, COVER LETTER and Writing Samples with Executive Assistant, and your Last Name in the subject line. To learn more about Life Science Washington - **********************

ACS Professional Staffing is looking for an employee to work remote with our client. This Azure Windows System Administrator 3 position plays a key role in delivering applications and services within a primarily Windows Server environment. The position focuses on Azure/Cloud-based configuration and configuration management of the operating system and applications that rely on enterprise distributions of Windows Servers. The work performed in this position must adhere to Cyber Security policies and comply with audit requirements. This full-time position is located in Portland, OR. Responsibilities: Provide technical support and governance for Azure Platform Services, and systems and services provisioned within the Azure/Cloud, Virtual Datacenter, and Active Directory Domains. Perform the installation, testing, maintenance, and upgrading of services and software supporting the Platform Services within the Azure/Cloud, Virtual Datacenter and Active Directory Domains. Perform incident, problem management, and audit support associated with the Platform Services within the Azure/Cloud, Virtual Datacenter, and Active Directory Domains. This includes monitoring performance/availability, evaluating incidents/problems, and providing corrective action recommendations to Enterprise Windows Server technology to resolve any issues. Install and decommission the necessary Windows and Red Hat Enterprise Linux Server hardware/software and configure the hardware/software to ensure security, interoperability, and interconnectivity to and from each component. Provide technical support pertaining to providing the Enterprise Windows Hosting service. This includes providing technical expertise, training, consultation, and additional support to other Enterprise Windows Server support staff, other Platform as a Service (PaaS) technology support staff, and PaaS customers on subjects such as Enterprise Windows Server architecture and capabilities, platform alternatives, configuration alternatives, standards and procedures, and performance management. Participate in a regular rotation providing “On-Call” support for the organization. Requirements: An associate or bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. 8 years of experience is required with an associate or bachelor's degree in applicable fields. 10 years of experience is required with an associate or bachelor's degree not in applicable fields or without a degree. Experience must include direct work experience in information technology performing system administration. Advanced computer skills and knowledge of automated data systems. Knowledge of the Windows server operating system and basic network architecture. Knowledge of and experience with the following: Managing Microsoft Azure identities and governance. Deploying and managing Azure computer resources. Monitoring and maintaining Azure resources. Microsoft System Center Configuration Manager. Microsoft IIS. Ivanti Patch. Microsoft Defender for Endpoint. Virtual Server technology using Hypervisor and Microsoft Virtual Server, or VMWare. Microsoft Windows Clustering technology. Working knowledge of software development life cycle processes including QA. Knowledge of software build and deployment methods and practices. Knowledge of principles governing network and firewalls deployments. Microsoft Certified: Azure Administrator Associate preferred Work sponsorship is not available at this time. Third-party candidates will not be considered for this position. Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship. ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested. If you have any questions about the job posting, please contact recruiting@acsprostaffing.com If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

We are seeking highly skilled Senior and Associate Attorneys to join our team. This position is focused on civil litigation and insurance defense, providing a unique opportunity for an attorney with a strong background in trial work and a commitment to delivering exceptional client service. With major nationwide clients, 500+ employees, 40+ national offices, we offer fully REMOTE, UNLIMITED PTO, and up to an additional $45k/yr in potential production bonus opportunity! Timelines: were typically 1 interview and same day offer! Key Responsibilities Manage a caseload of insurance defense litigation matters Draft and review legal documents including pleadings, motions, and discovery requests Represent clients in court proceedings, mediations, negotiations and trial Qualifications JD Passed CA bar 8+ years of experience in Civil Litigation for Insurance Defense Proven track record of experience in Depositions, Motions, and preferably Trial Strong defense side experience specializing in any of the following: General Liability, Medical Malpractice, Personal Injury, Slip Fall, Dog Bite, Premises Liability, Product Liability, Professional Liability, Business Litigation, Commercial Litigation, Auto on Auto, Labor Employment, OR Construction Defect Benefits UNLIMITED PTO John Hancock 401(k) 10+ PAID vacation days per year FULL BENEFITS: Medical, Dental, Vision Flexible Work schedule: REMOTE, Hybrid, OR In-Office (depends on candidate) Base Salary is flexible, general range is $150-190k base Depending on Experience + additional production bonus opportunity up to $45,000 per year (paid quarterly) Possible Total Compensation Opportunity is generally approx ~$150-235k annually Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: chad.vasquez@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CV6-1823257 -- in the email subject line for your application to be considered.*** Chad Vasquez - Lead Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. This job was first posted by CyberCoders on 10/09/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

If you are a Fire Sprinkler Sales Exec with 3+ years of experience, please read on! Based near Denver, CO we're a full service fire sprinkler and alarm contractor with a long history of success and currently we are looking for a Fire Sprinkler Sales Exec to join our team. This serivce sales exec will target contracts anywhere between Southern Denver and Northern Colorado. This person can work hybrid-remote and will travel throughout the region for business. Key Responsibilities Prospect and qualify potential clients via sales calls Determine customer needs and develop sales and service strategies Target and hit sales quotas Develop business relationships with new clients, GCs and end users Manage fire sprinkler service projects, as needed Qualifications High School Diploma or GED 3+ years of Fire Sprinkler service sales & estimating Outside sales experience Strong customer service, organizational, and communication skills NFPA Code Knowledge OSHA 10/30 Certification Experience working with Microsoft Word, Outlook Benefits Hybrid-remote work schedule Competitive quarterly commission plan Company vehicle Health, Dental, Vision Insurance Life insurance Disability Insurance Flexible Spending Account Health Savings Account 401 (k) matching Cell phone & laptop Travel reimbursement and more Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: daniel.chavez@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DC6-1827144 -- in the email subject line for your application to be considered.*** Daniel Chavez - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 10/29/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

We are an ambitious, fast-growing consumer products company with a dynamic culture, and we are looking for a passionate, experienced, and hands-on Director of Human Resources / People and Culture to take charge of all HR functions and help us grow. This is a unique opportunity for someone to lead a comprehensive HR strategy from the ground up, and eventually expand the team and HR department as we continue to scale. If you're a seasoned HR professional who thrives in a startup-like environment, enjoys building processes, and is ready to make a direct impact on a fast-paced business, we want to hear from you! This standalone role will allow you to take the reins of all human resource functions while directly supporting our leadership team. As the culture carrier and first line of employee relations, you'll shape and drive HR initiatives that attract top talent, foster an inclusive culture, and help our people and the company thrive. Key Responsibilities: Lead and Shape HR Strategy: Own and design comprehensive HR frameworks and processes to support our rapid growth and evolving business needs. Talent Acquisition & Retention: Be the driving force behind recruiting, developing, and retaining the best talent in the industry, ensuring we position ourselves as a top employer. Culture Leadership: Serve as the primary culture ambassador and oversee the creation of an engaging, inclusive, and positive employee experience that aligns with our values. Total Rewards & Compensation Strategy: Lead the development and execution of competitive compensation, benefits, and recognition programs that are aligned with industry standards and our company's goals. HR Operations Management: Oversee all payroll and benefits administration, and ensure compliance with all regulatory requirements. Performance Management: Develop and manage performance management systems that align with our business objectives and provide clear development pathways for employees. Compliance & Regulatory Expertise: Stay ahead of changes in labor laws and HR trends, ensuring the company is always in compliance and best practices are followed. Metrics & Reporting: Track key HR metrics to assess the effectiveness of people-related programs and provide data-driven insights to the leadership team for continuous improvement. Employee Development: Create opportunities for professional growth, training, and career advancement that help our team members reach their full potential. What We're Looking For: A hands-on HR leader with deep experience in all aspects of HR, including talent acquisition, total rewards, employee relations, and performance management. A strategic thinker who can build and implement scalable processes, yet is comfortable wearing many hats in a lean environment. A passionate culture carrier who can inspire teams and drive employee engagement and retention. A proven track record of leading HR initiatives that support growth, build strong teams, and create a thriving company culture. Ability to manage multiple priorities and be a proactive problem-solver. This is an exciting opportunity for someone who wants to be at the heart of our company's growth and transformation. As we scale, you'll play an instrumental role in shaping the future of our workplace and ensuring that our people are set up for success. Benefits: Competitive Compensation Package and Benefits Starting base salary range $130,000-160,000 plus Bonus Exceptional Benefits with 401K *Please note we are seeking someone who enjoys working onsite with the team and can commute to our Headquarters in West Hollywood, 4x a week. Friday we work from home.

Important Note: This is a hybrid role but the individual is expected to reside in the Los Angeles / Orange County area in California to serve those regions. Seeking a highly motivated sales professional to join our team, focusing on the Los Angeles and Orange County metros. This role is ideal for self-driven individuals who thrive in both independent and collaborative settings. Our customer segment is largely US-based Chinese investors, so we're seeking candidates that are bilingual in English and Chinese. Key Responsibilities: Proactively identify and pursue sales opportunities in the private-market investment sector. Educate and inform accredited US-based Chinese investors about compelling alternative investment opportunities. Achieve sales targets through effective marketing strategies and client engagement. Work autonomously to meet sales goals while collaborating seamlessly with the team Minimum Qualifications: FINRA Registration: Possession of a FINRA Registered Series 82, or a combination of Series 7 and 63 or 66. Exceptional candidates who are not yet licensed may be considered for exam sponsorship, with expectation to obtain the necessary licenses within 90 days of start date. Language Proficiency: 會中文溝通 Must be proficient in both English and Chinese/ to effectively cater to our primary customer segment. Pay: Base Pay and Performance Bonus. Depends on track record. Pay range $49,400 - $248,000 Ideal Candidate Profile: Self-Driven and Ambitious: Eager to succeed and achieve remarkable results in a commission-only role with significant income potential. Results-Oriented: Sets and diligently pursues aggressive sales targets, demonstrating a strong commitment to achieving success. Positive and Constructive Attitude: Brings a positive outlook to the sales process, contributing to a constructive work environment. Coachability and Adaptability: Open to learning and applying new sales methods and concepts, showing a willingness to grow and adapt. Proactive Approach: Driven to actively seek sales opportunities daily through various methods and approaches. Networking Skills: Skilled in building and leveraging personal contacts, forming strategic partnerships, and generating referrals for sustained sales growth. Communication Excellence: Exhibits highly professional verbal, written, and interpersonal communication skills, ensuring clear and effective client interactions. Strong Presentation and Negotiation Skills: Capable of delivering compelling presentations, skillful negotiation, and closing deals confidently. Initiative and Networking: Demonstrates a proactive approach in creating and nurturing a network of contacts, contributing to long-term business development. Relevant Experience: Prior experience in private market investments, private equity,or family office environments is highly preferred. Investment Consultant, Financial Services Representative, Investment Advisor, Financial Advisor, Insurance Broker, Insurance Agent. Featured benefits： Work from home, remote work, flexible schedule. Collaborative and Supportive Culture Healthcare (Medical, Dental, Vision) Coverage H1-B sponsorship. OPT is also welcomed. Job Type: Full Time Schedule: Monday to Friday. Flexible schedule. sometimes weekends due to events Travel requirement: Remote, Hybrid, meet with clients as needed How to Apply: Interested candidates are invited to submit their resume for consideration. While a cover letter is not mandatory, we encourage you to include a brief statement (1-4 sentences) highlighting your interest in this position and why you believe you are an ideal fit for this role. Additionally, if you possess an existing network within our target markets, kindly provide a concise overview of your connections or network in those areas. This information will be valuable in understanding your potential impact and reach in the role. Contact: ******************* | *************************

Join Bryant Christie Inc. (BCI) as a Trade Policy Analyst Bryant Christie Inc. (BCI) is looking for a motivated and detail-oriented Trade Policy Analyst to join our team in Seattle. If you have a passion for international trade, research, and solving real-world challenges, we want to hear from you! About the Role In this position, you'll primarily analyze differences in pesticide regulatory policies between the United States and global trading partners and assess how these differences impact agricultural exports. You'll also work on broader international trade policy issues, including tariffs and market access. Key responsibilities include: Conducting research and analysis on agricultural regulations and trade policies across multiple export markets. Engaging with U.S. and foreign government officials. Preparing clear and accurate reports for clients. Attending domestic and international meetings (some travel required). While a scientific background and knowledge of agricultural trade policy are not required, they're a definite plus! What We're Looking For: We're seeking someone who is: Organized and detail-oriented: You can manage multiple projects with precision. A strong communicator: You have excellent research and writing skills. Self-motivated and strategic: You're a self-starter who can think critically and work with minimal supervision. Collaborative: You enjoy working with teams and interacting with a variety of stakeholders. Qualifications Bachelor's degree in international affairs, political science, public policy, agricultural sciences, or a related field. Strong research, writing, and project management skills. Proficiency in Microsoft Excel and experience managing databases (intermediate level). Excellent organizational and interpersonal skills. Why Join BCI? Competitive salary: $65,000-$75,000 DOE. Comprehensive benefits package including: · Ten holidays annually · Accrued vacation and sick time with rollover · Generous medical/dental/vision insurance coverage · Robust 401K plan with employer matching · Flexible work hours and hybrid in-office/remote working environment · Two paid days off for charitable/volunteer work Regular team events, annual overnight staff retreat, agriculture/food/beverage field trips, and more Opportunity to make an impact on international agricultural trade. Collaborative and supportive team environment. If you're excited about tackling global trade challenges and making a difference for agricultural exporters, we encourage you to apply! About Us Bryant Christie Inc. helps exporters open, access, and develop international markets with a focus on the agricultural, food, and beverage sectors. Our team is passionate about solving complex challenges in agricultural trade policy. To apply, please submit a cover letter, resume, and no more than a three-page writing sample to **********************, by January 21, 2025. We look forward to hearing from you!

Fully Remote Tax Senior/Supervisor Role (95k -120K) Join Our Dynamic Team as a Tax Senior - Where Great Work, Great Culture, and Great Balance Come Together! Are you a tax professional looking for a role where you can thrive in a collaborative, supportive environment while enjoying a healthy work-life balance? Look no further! Our firm is seeking a Tax Senior to join our growing team, where you'll play a key role in providing expert tax planning and advisory services to a wide range of clients, including high-net-worth individuals and partnerships. At our firm, we believe in investing in our people, creating an outstanding company culture, and fostering an environment where everyone can do their best work-without sacrificing their personal life. Whether you're working with clients or collaborating with teammates, you'll find a culture built on trust, respect, and mutual support. Why Work With Us? Culture of Excellence: Join a team that truly values collaboration, growth, and professional development. Our leadership is committed to helping you succeed, and we actively encourage new ideas and innovation. Work-Life Balance: Enjoy flexibility with a manageable workload that allows you to balance your career with your personal life. We understand that a healthy work-life balance is key to long-term success and job satisfaction. Career Growth: We offer mentorship, on-the-job training, and ongoing learning opportunities to help you grow your career and take on new challenges. Plus, you'll have the opportunity to work with some of the most prestigious clients in the industry. Competitive Compensation & Benefits: Enjoy competitive pay, comprehensive benefits, and a strong bonus structure. Your well-being is important to us. Key Responsibilities Prepare and review complex tax returns for individuals, corporations, partnerships, and S corporations, ensuring accuracy and compliance. Provide proactive tax planning strategies that minimize liabilities and maximize returns for clients. Stay on top of federal, state, and local tax regulations to provide the most current and relevant advice. Research tax issues and offer expert guidance to clients to help them navigate complex financial situations. Work closely with a talented, collaborative team to manage multiple client engagements and meet deadlines. Mentor junior staff, helping them grow their skills while fostering a culture of teamwork and professional development. Stay informed on changes in tax laws and regulations, ensuring your advice remains relevant and precise. Qualifications Bachelor's degree in Accounting, Finance, or a related field. 3-5 years of experience in tax preparation and compliance, with a strong understanding of accounting principles and tax regulations. Experience with Ultra Tax software is a plus. Enrolled Agent (EA) or Certified Public Accountant (CPA) designation is preferred. Previous experience working with high-net-worth individuals and partnerships is a bonus. Ability to manage multiple priorities with ease and meet deadlines in a fast-paced environment. Ready to take your career to the next level while enjoying a great work culture and flexibility? Apply today and join our thriving team of professionals! I've aimed to highlight the company's culture and the work-life balance you're offering, while also making the job sound more exciting. Would you like to adjust or add anything else? Benefits Medical, Dental, Vision 401k Match - (3%) 15 days PTO Continuing Education Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: delano.williams@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DW9-1829253L732 -- in the email subject line for your application to be considered.*** Delano Williams - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 11/12/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Do you have experience as a building engineer in the Commercial Real Estate Industry? BGSF is seeking experienced individuals for building engineer positions in the Commercial Real Estate industry! BGSF provides talent to commercial properties across the nation! We now offer phone and/or virtual interviews; apply and interview from the comfort of your own home! If this position sounds like a fit, apply today! We also reward referrals! Job title: Lead Building Engineer Hours: Monday - Friday 8a-5p, may change depending on property needs. Overtime as needed. Pay Range: $35+/hour Job Description: The Lead Building Engineer is responsible for completing work orders, monitoring the building operations and performance. The Lead Building Engineer will perform general preventative maintenance and corrective repair as needed. The Lead Building Engineer supports the Chief Engineer or Director of Engineering in the day-to-day implementation of policies and procedures that will ensure a well-maintained property, placing emphasis on environmental and fire life safety issues in concurrence with the owner's goals and objectives. Qualifications Five or more years of commercial HVAC or related experience Interact with employees, visitors, and contractors with poise and diplomacy Display proficiency in two (2) or more categories of the Engineering Assessment Guidelines and possesses ability to provide training in these areas Proficient in computer skills to effectively administer and implement changing requirements within the engineering programs Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices Knowledge and proper use of basic hand tools (i.e., socket sets, wrenches, pliers, screwdrivers, saws, and hammers, etc.) Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc. Understand correct usage of all personal safety equipment Able to perform mathematical computations related to building operations for problem solving building comfort and operation issues Communicate effectively, both verbally and written Maintain calm demeanor in emergency situations When applicable*, obtain city and/or government licenses or permits, i.e.: The EPA CFC Universal Certification Technician certificate State of Texas Maintenance Electricians License If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit *“When applicable” refers to meeting any minimum eligibility standards required by City or State authorities, (i.e., the State of Texas requires that an employee has 8,000 hours of experience before being eligible to sit for the State issued Maintenance Electricians License) Ability to lift 25 lbs. Climb up and down stairs and ladders Access remote work areas and confined spaces (i.e., crawl spaces, roofs) Responsibilities As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems Perform preventative maintenance work on mechanical, electrical, plumbing and HVAC related equipment Troubleshoot operations failures and re-establish building services under minimal supervision Supervise maintenance work as needed Understand policies and procedures of the company and of the assigned property Successful completion of the Hines “Engineering Training” program phase for the Building Engineer position Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays Work overtime as business needs deem appropriate BGSF is an equal opportunity employment provider.

Tax Director The Tax Director will lead the tax department in providing comprehensive tax planning and compliance services. This role is responsible for developing tax strategies that align with the company's financial goals while ensuring compliance with federal, state, and local tax regulations. The ideal candidate will leverage their expertise to manage high net worth individual clients and support the overall financial objectives of the organization. Key Responsibilities Oversee and manage all aspects of tax planning, compliance, and reporting for the organization. Develop and implement effective tax strategies to minimize tax liabilities and optimize tax positions for clients. Manage relationships with high net worth individuals and provide personalized tax advisory services. Ensure compliance with all applicable tax laws and regulations, and maintain up-to-date knowledge of changes in tax legislation. Coordinate and collaborate with external auditors and tax authorities during audits and inquiries. Train and mentor tax staff, fostering a collaborative and high-performance work environment. Qualifications Bachelor's degree in Accounting or Finance; Master's degree preferred. Certified Public Accountant (CPA) license required. Minimum of 7 years of experience in public accounting or tax advisory roles, with a focus on high net worth clients. Proven experience in tax planning and compliance, particularly for individuals and families with significant assets. Strong analytical skills and attention to detail, with the ability to communicate complex tax issues clearly to clients and stakeholders. Experience in managing a team and leading projects effectively. Benefits Full Benefits Reduced Summer Hours 401K matching PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: sean.westhorpe@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SW5-1831545L927 -- in the email subject line for your application to be considered.*** Sean Westhorpe - Sr. Executive Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 11/28/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Adams & Martin Group has partnered with an esteemed AMLaw 100 firm in downtown Denver, seeking a dedicated Legal Practice Assistant. This role is ideal for someone with a passion for the legal field and the flexibility to work in a hybrid environment. This is an exciting opportunity to support commercial litigation teams and make a significant impact. Responsibilities Providing essential support to commercial litigation teams. Managing legal documents and maintaining accurate records. Handling administrative tasks such as scheduling and correspondence. Assisting with case preparation and court filings. Supporting attorneys with research and documentation needs. Ensuring compliance with firm policies and procedures. Maintaining confidentiality and professionalism in all interactions. Requirements 2+ years of experience as a legal assistant or legal secretary. High School Diploma or Equivalent required. Notary preferred but not mandatory. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Work Hours Monday through Friday normal business hours Benefits Competitive salary with a range of $60,000 to $80,000, based on experience and qualifications. The position offers a hybrid work schedule with three days in the office and two days working from home, providing flexibility and work-life balance. Additional Details This position is located in Colorado, and it offers a unique opportunity to grow and develop within a prestigious national law firm environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

ABX Channel Campaign Manager - Fully Remote! As the ABX Manager, you will lead the design and implementation of strategic marketing programs aimed at engaging target accounts and advisor market segments. Your efforts will drive personalized, impactful experiences that foster revenue growth through engaging prospect journeys. Collaborating with cross-functional teams, you'll create campaigns that connect with high-value accounts, ensuring alignment with business objectives. Key Responsibilities: Define the total addressable market (TAM) and ideal customer profile (ICP) to guide ABX strategies and key performance indicators (KPIs) that align with organizational goals. Conduct in-depth research on target accounts and market segments to understand their challenges, preferences, and needs, crafting value propositions that resonate. Partner with content creators and designers to develop tailored messaging and content that aligns with target segments and value propositions. Produce compelling marketing assets such as emails, presentations, case studies, and other materials to support campaigns. Plan and execute multi-channel marketing campaigns that reach target accounts through various touchpoints, including email, social media, OTT, and direct mail. Oversee campaign execution and logistics to ensure seamless delivery and effectiveness. Leverage marketing automation and CRM tools to track campaign performance, making data-driven adjustments to improve results. Gather insights and feedback from sales teams to refine future ABX strategies and optimize collaboration. Qualifications and Skills: Required Skills: Proven experience in B2B marketing, with a minimum of 5 years focused on account-based marketing or ABX. Proficiency in marketing automation tools (e.g., Marketo), ABM platforms (e.g., 6Sense), CRM systems (e.g., Salesforce), and Microsoft Office Suite. Strong analytical abilities to interpret data and generate actionable insights. Excellent communication and collaboration skills to influence stakeholders and work effectively across departments. Strategic thinker with creativity and a passion for delivering personalized customer experiences. Preferred Skills: Experience in the wealth management industry or with a broker-dealer. Familiarity with sales enablement tools like Salesloft or Outreach. Education and Experience: Bachelor's degree in Marketing, Communications, or a related field. At least 5 years of professional experience in B2B marketing, specializing in account-based marketing or ABX.

Ultimate Staffing Services is actively seeking a Vendor/Customer Compliance Manager to join an innovative and motivated team in Aurora, CO. This permanent opportunity offers a dynamic work environment where operational excellence and customer service are key. The position involves overseeing operations to ensure compliance with external customer requirements across multiple brands. The role is primarily based in-office from Monday to Thursday, with the flexibility to work from home on Fridays. Responsibilities Analyze vendor guides and develop processes for compliance. Collaborate with teams on customer fulfillment requirements. Lead onboarding for new wholesale accounts. Audit and manage service modifications for current accounts. Ensure EDI transactions meet customer standards. Build and maintain relationships with vendors. Manage vendor compliance violations and chargeback disputes. Represent regional perspectives in global sustainability and operations discussions. Qualifications Experience with retail compliance and vendor violation processes. Basic understanding of EDI transactions. Strong analytical, organizational, and communication skills. Proficient in Microsoft Office, especially Excel. Knowledge of logistics and transportation. Preferred 2+ years in vendor compliance. Bachelor's degree in Business Administration or related field. Advanced Excel skills. ERP and WMS experience. Required Work Hours Monday to Thursday in-office, 8:00 AM - 5:00 PM; Friday WFH Benefits A collaborative work environment with passionate teammates. Opportunities for personal and professional growth. A focus on sustainability and environmental stewardship. Medical, Dental, Vision, and other benefits. 401k with company match. Financial wellness programs. Paid holidays and product discounts. Additional Details The role offers a compensation range of 60k-65k (hourly role). All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Offices in Los Angeles, Costa Mesa, San Diego, and San Francisco. Remote Work Flexibility Experience the freedom of working remotely for a portion of your workweek. Our infrastructure enables seamless communication, collaboration, and access to resources from anywhere. About the Company Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices, including major economic hubs like New York and Los Angeles. About the Role Manning Kass is currently seeking associates with at least two to five years of civil litigation experience for its expanding California offices. This is an excellent opportunity for associates to work closely with lead attorneys daily - engaging in all phases of litigation - from case evaluation and discovery through trial - focusing on strategic thinking to achieve client goals. Associates benefit from collaborative, team-based support while gaining hands-on experience. Our expanding Practice Areas include Trucking and Transportation, Employment Law, Landlord Tenant/Habitability, Premises Liability, Products Liability, Professional Liability and Religious Institution Defense. The ideal candidate must be eager to learn, self-motivated, and interested in long-term professional growth. Professional Development Opportunities We are committed to investing in our team's professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys. Responsibilities Must be comfortable managing discovery, including propounding and responding to discovery, drafting and arguing motions, as well as taking and defending depositions. Experience with insurance defense litigation and reporting guidelines is preferred. The candidate must have strong analytical skills and the ability to manage a caseload with partner oversight. A self-starter with the ability to work independently and as part of a team. Proactively manage communications with clients throughout the course of litigation. Requirements Juris Doctor (J.D.) degree. Active membership in the California State Bar and in good standing. Strong legal research and writing skills, with attention to detail. Exceptional communication, advocacy, and analytical skills. Company Offers Competitive salary range of $130,000 - $180,000, plus bonus. Compensation will be set based on experience and qualifications of the candidate. We offer a lucrative and generous bonus structure, allowing our associates to earn bonuses on a weekly, monthly, and quarterly basis. Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K. Pet insurance coverage. Referral program. A company culture that fosters career growth and opportunity. All applications will be treated with the utmost confidentiality.

Reports to - Director, Program Partnerships and Operations Baby2Baby is a national non-profit organization that provides children living in poverty with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states every year. Over the past 13 years, Baby2Baby has distributed over 450 million items- more than any organization of its kind - to children in homeless shelters, domestic violence programs, foster care agencies, hospitals and school districts as well as children who have lost everything in the wake of disaster. Baby2Baby was recognized as the #1 non-profit on Fast Company's World's Most Innovative Companies List and named by TIME Magazine as one of 2023's most influential companies. Position Overview Reporting to the Director, Program Partnerships & Operations, with a dotted line to the Chief Marketing Officer, the Family Engagement Manager will be responsible for identifying and engaging families who have received support from Baby2Baby, collecting their stories, and sharing them in compelling ways to support our fundraising, outreach, and advocacy efforts. The ideal candidate will have experience in nonprofit marketing and a deep understanding of how personal stories can drive donor engagement and support and help ensure that our mission resonates with our community, donors, and supporters. The Family Engagement Manager will work Monday-Friday. This includes 3-5 days in office (5830 W. Jefferson Boulevard Los Angeles, CA 90016) and the other days working from home. May include weekend hours as well. There may be travel throughout the United States as needed. Duties and Responsibilities Identifies and builds relationships with Baby2Baby's partner organizations, as well as families who have received diapers and other essential items from Baby2Baby. Creates a safe, supportive environment where families feel comfortable sharing their stories of hardship and how the organization's support has improved their lives. Interviews families, capturing their experiences in a sensitive and respectful manner. Develops compelling narratives that illustrate the impact of our work on families in our program. Ensures stories highlight the connection between the services provided and the improvement in families' quality of life. Works in tandem with our Marketing team on shoot days, staying with families on set for the duration of the shoots. Organizes and maintains a library of family stories, contacts, and testimonials, for easy access and future use in reports and content moments. Travels nationally throughout the year to nurture relationships with partners and families. This includes traveling with our Disaster Relief team to meet with families affected by hurricanes, wildfires, and more. Ensures all stories and media content respect the privacy, dignity, and confidentiality of the families involved. Secures necessary permissions and follow organizational guidelines for sharing personal information. Required Qualifications Bachelor's degree required. Minimum 4-6 of experience in marketing, communications, development or a similar field, ideally within a nonprofit setting. Experience collecting and sharing personal stories for fundraising, advocacy, or awareness campaigns is a plus. Demonstrated experience working with vulnerable populations and an understanding of how to approach sensitive topics with care and empathy. Ability to establish trust and rapport with individuals and families from diverse backgrounds. Comfortable building long-term relationships and engaging with the community. Ability to travel nationally to member organizations, as needed. Proven abilities in multi-tasking and problem-solving. Organized with strong attention to follow up, and able to work in a team environment. Strong interpersonal skills and results oriented. Ability to work under pressure and meet deadlines. Excellent communication skills (both written and oral). Proficient in Microsoft Office, including Word, Excel, PowerPoint, etc. Dedication to Baby2Baby's mission. Spanish speaking. Salary This role's salary range is between 55-70k/yr. Actual salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Other Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences

We are seeking highly skilled Senior and Associate Attorneys to join our team. This position is focused on civil litigation and insurance defense, providing a unique opportunity for an attorney with a strong background in trial work and a commitment to delivering exceptional client service. With major nationwide clients, 500+ employees, 40+ national offices, we offer fully REMOTE, UNLIMITED PTO, and up to an additional $45k/yr in potential production bonus opportunity! Timelines: were typically 1 interview and same day offer! Key Responsibilities Manage a caseload of insurance defense litigation matters Draft and review legal documents including pleadings, motions, and discovery requests Represent clients in court proceedings, mediations, negotiations and trial Qualifications JD Passed CA bar 8+ years of experience in Civil Litigation for Insurance Defense Proven track record of experience in Depositions, Motions, and preferably Trial Strong defense side experience specializing in any of the following: General Liability, Medical Malpractice, Personal Injury, Slip Fall, Dog Bite, Premises Liability, Product Liability, Professional Liability, Business Litigation, Commercial Litigation, Auto on Auto, Labor Employment, OR Construction Defect Benefits UNLIMITED PTO John Hancock 401(k) 10+ PAID vacation days per year FULL BENEFITS: Medical, Dental, Vision Flexible Work schedule: REMOTE, Hybrid, OR In-Office (depends on candidate) Base Salary is flexible, general range is $150-190k base Depending on Experience + additional production bonus opportunity up to $45,000 per year (paid quarterly) Possible Total Compensation Opportunity is generally approx ~$150-235k annually Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: chad.vasquez@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CV6-1814190 -- in the email subject line for your application to be considered.*** Chad Vasquez - Lead Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. This job was first posted by CyberCoders on 06/28/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Fully Remote Tax Senior/Supervisor Role (95k -120K) Join Our Dynamic Team as a Tax Senior - Where Great Work, Great Culture, and Great Balance Come Together! Are you a tax professional looking for a role where you can thrive in a collaborative, supportive environment while enjoying a healthy work-life balance? Look no further! Our firm is seeking a Tax Senior to join our growing team, where you'll play a key role in providing expert tax planning and advisory services to a wide range of clients, including high-net-worth individuals and partnerships. At our firm, we believe in investing in our people, creating an outstanding company culture, and fostering an environment where everyone can do their best work-without sacrificing their personal life. Whether you're working with clients or collaborating with teammates, you'll find a culture built on trust, respect, and mutual support. Why Work With Us? Culture of Excellence: Join a team that truly values collaboration, growth, and professional development. Our leadership is committed to helping you succeed, and we actively encourage new ideas and innovation. Work-Life Balance: Enjoy flexibility with a manageable workload that allows you to balance your career with your personal life. We understand that a healthy work-life balance is key to long-term success and job satisfaction. Career Growth: We offer mentorship, on-the-job training, and ongoing learning opportunities to help you grow your career and take on new challenges. Plus, you'll have the opportunity to work with some of the most prestigious clients in the industry. Competitive Compensation & Benefits: Enjoy competitive pay, comprehensive benefits, and a strong bonus structure. Your well-being is important to us. Key Responsibilities Prepare and review complex tax returns for individuals, corporations, partnerships, and S corporations, ensuring accuracy and compliance. Provide proactive tax planning strategies that minimize liabilities and maximize returns for clients. Stay on top of federal, state, and local tax regulations to provide the most current and relevant advice. Research tax issues and offer expert guidance to clients to help them navigate complex financial situations. Work closely with a talented, collaborative team to manage multiple client engagements and meet deadlines. Mentor junior staff, helping them grow their skills while fostering a culture of teamwork and professional development. Stay informed on changes in tax laws and regulations, ensuring your advice remains relevant and precise. Qualifications Bachelor's degree in Accounting, Finance, or a related field. 3-5 years of experience in tax preparation and compliance, with a strong understanding of accounting principles and tax regulations. Experience with Ultra Tax software is a plus. Enrolled Agent (EA) or Certified Public Accountant (CPA) designation is preferred. Previous experience working with high-net-worth individuals and partnerships is a bonus. Ability to manage multiple priorities with ease and meet deadlines in a fast-paced environment. Ready to take your career to the next level while enjoying a great work culture and flexibility? Apply today and join our thriving team of professionals! I've aimed to highlight the company's culture and the work-life balance you're offering, while also making the job sound more exciting. Would you like to adjust or add anything else? Benefits Medical, Dental, Vision 401k Match - (3%) 15 days PTO Continuing Education Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: delano.williams@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DW9-1829253L732 -- in the email subject line for your application to be considered.*** Delano Williams - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 11/12/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Title: Senior Customer Success Manager (Sr. CSM) Employment Type: Full-Time (FTE) Compensation: $80,000 - $110,000 OTE based on experience and qualifications Company PointCare is a B2B Healthcare SaaS company that provides U.S. health coverage management services aimed at streamlining healthcare accessibility for publicly covered patients nationwide. PointCare's mission is to make public health coverage work for the 90M+ Americans who can't afford healthcare and don't know how to access it properly. We do this by transforming how providers manage millions of patients annually, and we believe that fixing problems in coverage management will increase the quality, and reduce the cost, of healthcare for everyone. Our vision is to enable health systems to discover, secure, and manage public coverage for their members. This allows all care to be compensated for health systems while providing financial security for members. Role Reporting to the Head of Customer Engagement, you will play a crucial role as the voice of the customer (VOC) growing our business through management of customer relationships, value narratives, and stakeholder collaboration. As a Senior Customer Success Manager, you will ultimately be expected to own and develop your book of business independently, leveraging the resources at your disposal. Your primary responsibilities will be the following: Business Acumen: operate in a way that serves both the customer and company Subject Matter Expertise: become a trusted advisor with a consultant mindset that understands the industry and product at an advanced level Relationship Management: keep stakeholder sentiment as high as possible, while maintaining internal alignment towards execution Project Management: manage expectations, timelines, and deliverables in a responsible and timely manner Operational Excellence: ensure calls, data, and notes are organized in a visible and actionable manner for efficient collaboration and execution To be successful in this role, you will need the following core skills: Strong communication required to manage internal and external stakeholder expectations, while coordinating collaboration toward strategic execution Strong critical thinking required to correctly gather, break down, and solve various internal and external problems Strong attention to detail required to stay on top of proactive administrative work Strong presentations required to strategically guide and execute on calls You will be expected to collaborate with the following stakeholders: External: Executives, Technical, Marketing, Providers, Billing, Project Managers Internal: Marketing, Sales, Product, and Operations Your overall performance will be measured by: Net Revenue Retention (NRR): book-of-business growth and churn mitigation Time-to-value (TTV): efficient customer onboardings Customer Satisfaction (CSAT): positive customer experience, including with you Net Promoter Score (NPS): customer willingness to refer others Quarterly Performance Reviews: core skills, strengths, weaknesses, goals Quarterly Milestone Projects: TBD each quarter, project plan creation expected Ideal Qualifications 3+ years in Customer Success, Account Management or related role Own and grown a multi-million dollar book-of-business Startup or small company experience, bonus if in health-tech U.S. health insurance experience is a bonus Proficient with G-suite, Salesforce, and Canva Benefits 100% remote 10% travel expected including 3-day quarterly company onsite's Flexible PTO, paid sick leave, and company holidays 100% company paid medical, dental, and vision coverage Option between work phone or personal phone stipend (BYOD) Matching 401(k) policy Expected Timeline Recruiting and interviews: 1/10 - 2/15 Tentative offer extended: 1/15 - 2/15 Tentative start date: 2/15 - 3/1