Sales Engineer Jobs At Pacific Office Automation

Our client is a World Leading Corporation with an Excellent Training Program and also provides Opportunities for Promotion and increased income. • Prospect new business through cold calls, warm leads, and collaboration with sales office team to exceed monthly, quarterly, and yearly sales quotas. • Work directly with customers to understand their business operations and provide face-to-face consultations to add value to their organization through implementation of products. • Demonstrate a high degree of flexibility in adapting to Company expectations and the challenges customers present you. • Travel to customer locations three days a week and work successfully in a wide variety of manufacturing and laboratory environments. Requirements and Qualifications • Bachelor's degree. Any major is fine, Business, Engineering, etc. • Goal-oriented and extremely hard working with a desire to make a measurable contribution to Company success. • Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach. • Willingness to travel 3 days each week, including the some overnight travel each month

Our client is a World Leading Corporation with an Excellent Training Program and also provides Opportunities for Promotion and increased income. • Prospect new business through cold calls, warm leads, and collaboration with sales office team to exceed monthly, quarterly, and yearly sales quotas. • Work directly with customers to understand their business operations and provide face-to-face consultations to add value to their organization through implementation of products. • Demonstrate a high degree of flexibility in adapting to Company expectations and the challenges customers present you. • Travel to customer locations three days a week and work successfully in a wide variety of manufacturing and laboratory environments. Requirements and Qualifications • Bachelor's degree. Any major is fine, Business, Engineering, etc. • Goal-oriented and extremely hard working with a desire to make a measurable contribution to Company success. • Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach. • Willingness to travel 3 days each week, including the some overnight travel each month

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Outside Sales Representative will sell products and services offered by the company to current and new clientele. The Outside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers. Outside Sales Representatives may also recommend marketing strategies designed for a target market. Compensation: $45,000 annually Essential Duties & Responsibilities: Builds and maintains a network of sources from which to identify new sales leads. Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. Demonstrates the functions and utility of products or services to customers based on their needs. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Provides periodic territory sales forecasts. Perform other duties assigned by management. Education/Qualification: At least three years of related experience required. Excellent interpersonal and customer service skills. Excellent sales and negotiation skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Other Duties: Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. Performs other duties as assigned. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to travel. #Indeed Anticipated Close Date: 03/02/2025 Benefits and Perks: Excellent pay Medical, dental, vision Company paid life insurance Company paid short term disability 401K with employer match Paid vacation and company holidays Company vehicle (if job applicable) Pye Barker Fire and Safety is an Equal Opportunity Employer

Job Title: Applications Engineer Direct Hire The Applications Engineer serves as the technical point of contact for customers, engaging with new and existing customers to provide pre-sale consultation and post-sale technical support for the products. Responsibilities: * Define solutions from application requirements gathered through consultation with customers * Develop and present technical proposals to customers * Work with the engineering team to fulfill customer requirements for new & custom products and features * Capturing & communicating customer requests for new features and products * Facilitate customers with the adoption of technology through product training and technical support in remote and onsite settings. * Contribute to creating and managing support resources, including product manuals, application notes, training materials, software examples, etc. * Supporting participation at trade shows, conferences, and seminars Requirements * BS or MS engineering degree in engineering with 5 years of Industrial Automation experience involving I/O controllers, motion control, and functional safety standards (e.g. IEC 61508, EN ISO 13849-1) in technical, customer-facing roles * Experience with electrical schematic & PCB design documents, PCB design process, commissioning & troubleshooting electrical systems * Knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint), CAD environments, Windows & Linux operating systems * Software programming languages such as C/C++, C#, Python * Excellent communication and interpersonal abilities, including technical writing and presentation skills * Strong analytical and problem-solving skills * Strong organizational skills and time management with a team approach * Self-starter with an aptitude for continuous learning and a results-driven personality Desired Skills and Experience Job Title: Applications Engineer Location: Scotts Valley, CA Direct Hire The Applications Engineer serves as the technical point of contact for customers, engaging with new and existing customers to provide pre-sale consultation and post-sale technical support for the products. Responsibilities: * Define solutions from application requirements gathered through consultation with customers * Develop and present technical proposals to customers * Work with the engineering team to fulfill customer requirements for new & custom products and features * Capturing & communicating customer requests for new features and products * Facilitate customers with the adoption of technology through product training and technical support in remote and onsite settings. * Contribute to creating and managing support resources, including product manuals, application notes, training materials, software examples, etc. * Supporting participation at trade shows, conferences, and seminars Requirements * BS or MS engineering degree in engineering with 5 years of Industrial Automation experience involving I/O controllers, motion control, and functional safety standards (e.g. IEC 61508, EN ISO 13849-1) in technical, customer-facing roles * Experience with electrical schematic & PCB design documents, PCB design process, commissioning & troubleshooting electrical systems * Knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint), CAD environments, Windows & Linux operating systems * Software programming languages such as C/C++, C#, Python * Excellent communication and interpersonal abilities, including technical writing and presentation skills * Strong analytical and problem-solving skills * Strong organizational skills and time management with a team approach * Self-starter with an aptitude for continuous learning and a results-driven personality All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client is a World Leading Corporation with an Excellent Training Program and also provides Opportunities for Promotion and increased income. • Prospect new business through cold calls, warm leads, and collaboration with sales office team to exceed monthly, quarterly, and yearly sales quotas. • Work directly with customers to understand their business operations and provide face-to-face consultations to add value to their organization through implementation of products. • Demonstrate a high degree of flexibility in adapting to Company expectations and the challenges customers present you. • Travel to customer locations three days a week and work successfully in a wide variety of manufacturing and laboratory environments. Requirements and Qualifications • Bachelor's degree. Any major is fine, Business, Engineering, etc. • Goal-oriented and extremely hard working with a desire to make a measurable contribution to Company success. • Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach. • Willingness to travel 3 days each week, including the some overnight travel each month

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

Our client is a World Leading Corporation with an Excellent Training Program and also provides Opportunities for Promotion and increased income. • Prospect new business through cold calls, warm leads, and collaboration with sales office team to exceed monthly, quarterly, and yearly sales quotas. • Work directly with customers to understand their business operations and provide face-to-face consultations to add value to their organization through implementation of products. • Demonstrate a high degree of flexibility in adapting to Company expectations and the challenges customers present you. • Travel to customer locations three days a week and work successfully in a wide variety of manufacturing and laboratory environments. Requirements and Qualifications • Bachelor's degree. Any major is fine, Business, Engineering, etc. • Goal-oriented and extremely hard working with a desire to make a measurable contribution to Company success. • Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach. • Willingness to travel 3 days each week, including the some overnight travel each month

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

The Senior Sales Associate for Construction is responsible for driving sales growth within the construction industry by building and maintaining strong client relationships, identifying new business opportunities, and offering construction products and services tailored to client needs. This role requires a deep understanding of the construction industry, excellent communication skills, and a proven track record in sales, with an emphasis on client-focused solutions and sales strategies. Key Responsibilities: Sales Development and Client Relationship Management Identify, target, and acquire new business opportunities within the construction sector, including contractors, developers, architects, and other key stakeholders. Maintain and nurture relationships with existing clients to ensure customer satisfaction and repeat business. Conduct regular meetings with clients to assess needs, provide updates, and ensure products and services align with their expectations. Act as the primary point of contact for high-value accounts and strategic partnerships. Product Knowledge and Solution Selling Stay current on industry trends, construction technologies, and the company's product offerings. Provide tailored recommendations to clients based on their specific needs, project requirements, and budget. Work closely with internal teams (e.g., project managers, product specialists) to ensure accurate product specifications and delivery schedules. Sales Targets and Performance Management Achieve sales targets, quotas, and KPIs set by the company, consistently driving revenue growth in the construction market. Create and present sales proposals, negotiate contracts, and close deals. Prepare and present regular sales reports, forecasts, and market analysis to senior leadership. Collaboration and Team Support Collaborate with marketing and product teams to develop sales collateral, marketing materials, and campaigns that resonate with the construction market. Mentor and provide guidance to junior sales associates and other team members, fostering a collaborative and results-driven team environment. Market Research and Competitor Analysis Conduct market research to identify trends, competitor activity, and new potential opportunities. Provide insights to the leadership team about emerging market demands and product development needs. Customer Support and Post-Sale Follow-up Ensure the smooth handover of projects to the operations or project management team post-sale, ensuring customer satisfaction throughout the project lifecycle. Follow up on completed projects to assess client satisfaction and identify opportunities for future business or referrals. Qualifications: Experience: 5+ years of experience in sales within the construction, building materials, or related industries. Proven track record of achieving sales targets and driving revenue growth. Education: Bachelor's degree in Business, Construction Management, Civil Engineering, or a related field (preferred). Skills: Strong understanding of construction products, services, and processes. Excellent communication, negotiation, and presentation skills. Ability to work independently and manage a sales pipeline effectively. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Knowledge of industry regulations, standards, and safety practices is a plus. Personal Attributes: Goal-oriented with a strong drive to succeed. Ability to build rapport and trust with diverse clients and stakeholders. Problem-solving mindset with a customer-first approach. Highly organized, with strong attention to detail and time management skills. Certifications: Certifications in construction sales or related areas (e.g., LEED, PMP) are a plus, but not required. Working Conditions: Work Environment: Office-based with regular travel to construction sites and client meetings. Schedule: Standard business hours, with occasional evening or weekend work for client meetings or industry events. Physical Requirements: Ability to visit construction sites, including walking on uneven ground and working in outdoor conditions. Compensation and Benefits: Competitive base salary, with performance-based incentives/commissions. Health, dental, and vision insurance. Paid time off (PTO) and company holidays. Retirement savings plan (e.g., 401(k). Professional development opportunities and training. ESOP Plan

I'm seeking a Field Application Engineer to join a fast-growing Series B startup in the Bay Area, my client is experiencing rapid expansion after a successful 2024. The company specializes in solutions for AI and large SoC designs, with a unique focus on IP Power and Clocking, giving you a strong value proposition to bring to the market. As a Field Application Engineer, you will work directly with clients, focusing on pre-sales activities to facilitate the smooth introduction, assessment, and deployment of IP solutions. Offering a competitive base salary, bonus, and equity package. Requirement: • 5+ years of Semiconductor IP or Chip experience • A background in owning and managing customer engagements - “true” FAE experience isn't required, although beneficial • Knowledge of Verilog/System Verilog • Ability to travel domestically up to 20% of the time • BSEE or equivalent Apply now for this Field Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We have a number of other roles within the Semiconductor IC space available too.

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Outside Sales Representative will sell products and services offered by the company to current and new clientele. The Outside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers, following up on potential sales leads and maintaining relationships with existing customers. Outside Sales Representatives may also recommend marketing strategies designed for a target market. Essential Duties & Responsibilities: Builds and maintains a network of sources from which to identify new sales leads Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs Demonstrates the functions and utility of products or services to customers based on their needs Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems Provides periodic territory sales forecasts Perform other duties assigned by management Education/Qualification: Bachelor's degree in Marketing, Sales, Business, or related field OR At least five years of related experience required Excellent interpersonal and customer service skills Excellent sales and negotiation skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office Suite or related software Other Duties: Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy Performs other duties as assigned Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to travel #Indeed #copperstatefire Benefits and Perks: Excellent pay Medical, dental, vision Company paid life insurance Company paid short term disability 401K with employer match Paid vacation and company holidays Company vehicle (if job applicable) Pye Barker Fire and Safety is an Equal Opportunity Employer

I'm representing a company specializing in innovative RF front-end solutions, particularly for applications in Wi-Fi and 5G (UHB) networks, they are looking for a Principal Application Engineer to join their team. Based in San Diego (relocation packages available for U.S. based candidates), offering a competitive base salary ($$$) along with additional compensation components to further elevate your earnings. Their key products include power amplifiers, low-noise amplifiers, and on-chip filters designed to enhance connectivity by improving power efficiency and reducing interference. What sets my client apart is their patented technology, which delivers superior performance in terms of area, power, and cost, bringing a unique advantage to the market. They have received substantial investment to expand and further develop their technologies. As a Principal Application Engineer, you will come in at a senior level and play a critical role in the advancement and evolution of RF and wireless technology. Requirement: • Proven experience working in a technical and customer facing role • In depth understanding of RFIC engineering • Previous background working with Wi-Fi (similar may be considered) • A BSc / MSc degree in Electronics, Electrical Engineering or similar Apply now for this Principal Application Engineer role or contact Paula Kastrouni @ IC Resources for more details. We work with a number of industry leaders and startups across the US, with various other roles available.

• Title of the role: SAP SD/OTC Business Analyst • Contract/possibility for conversions: 12+ Months Contract • Onsite/Hybrid/Remote: (3 days mandatory) Hybrid • Only Locals submitted: Locals only • Mode of interview: Zoom • No of rounds of interview: Max 2 W2 Preferred (No Sponsorship Required) Position Overview: Person will be responsible for identifying, developing and implementing software solutions. Interacting with business team, Cross functional partners. This will include working with process owners to identify continuous improvement opportunities and develop software solutions to support process effectiveness and efficiencies. Individual will also be accountable for managing projects and software throughout their respective lifecycles. Skill/Job Requirements: • 4-5 years of SAP ERP Business Systems Analysis experience with focus on SAP SD • Strong cross module functional knowledge between SD-MM, SD-FICO • In depth knowledge of standard SAP STO's, Sales, Returns, Pricing, Accounting, Credit Management, Shipping, Foreign trade and Customs, Variant Configuration and Availability check • Working knowledge of Interfaces (IDOCS, EDI, XML etc.) with other SAP and non-SAP systems and middleware • Exposure to Revenue Recognition and external Tax systems like Vertex • Understanding of user exits and debugging skills preferred • Experience working with business end users, gathering requirements and building detailed functional design specifications • Ability to work on multiple projects concurrently • Ability to work with minimum supervision or guidance • Proficient in MS office tools and basic ABAP preferred • Familiarity with Software Development Lifecycle (SDLC) processes • Good verbal and written communication skills • Should contribute in team building measures like Knowledge Management & Mentoring • SAP CRM experience preferred • Integration with 3rd party logistics/trade solutions like Process weaver, Amber Road preferred, Roles and Responsibilities: • Directly participate in the analysis, configuration, modifying and implementation of IT Business Systems. • Lead the business discussions and collaborate the internal IT partners. • Demonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems • Analyze the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices • Conduct analysis of system specifications, configurations and develop appropriate documentation • Create detailed specifications and process flows to provide direction to application developers • Perform solution designing, requirements definition, functional design, testing and implementation of IT solutions • Support, assist and train the users on new modified system configurations highlighting the impact on business processes • Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates • Work closely with onsite team, off shore team, managers and executives to ensure the release of high quality solutions • Comply with regulatory and change control requirements and processes.

The Sr Manager of Sales Coordination and Care will establish excellent working relationships with customers, customer service, sales and OEM coordinators working in their team. They will serve as the customer advocate within SuzoHapp to drive continuous improvement of customer satisfaction. Essential Job Functions: Develop customer service standards, policies, and procedures for the organization and department. Improve customer service quality by studying, evaluation, and re-designing processes. Provide recommendations and implement changes to make the department more efficient.Maintain & establish KPI metrics to track progress. Coach Customer Service & OEM Sales Coordinators to achieve high performance. Train new employees on all roles and procedures. Serve as a path of escalation between team and Sr Leadership. Investigate and resolve customers' complex problems. Provide feedback to operations regarding service failures or customer concerns. Act as a resource in resolving customer issues brought to team departments. Assist customer service and OEM Coordinators in troubleshooting orders that require special handling. Respond to customer inquiries and problems in a professional and effective manner. Use proprietary customer information including ERP, EDI systems, e-mail, and fax where applicable, interpret this information for use on team order entry and planning systems. Approver of specialty quotes and custom pricing supporting OEM & Sales verticals within specified guidelines. Proactively manage order backlogs, collaborating with production, supply chain, engineering and logistics. Oversee planning functions with the OEM coordinators to deliver excellent service while reducing SHG inventory. (Where applicable) Prepare monthly, quarterly and yearly budget forecasts for assigned teams & departments. Ability to present this data effectively across all levels of the organization. Serve as a backup for Gaming Compliance approvals. Must always work ethically and maintain the confidentiality of all customer and company knowledge. Qualifications/Skills Required: To perform this job successfully the individual must be able to perform each essential duty satisfactorily. Bachelor's degree in Administration, Business, related field or a combination of education and/or equivalent work experience. 8-10 years' experience in distribution, business-to-business customer service and/or OEM Manufacturing. Experience managing a team of 6 -12, across multiple locations. Experience working in the gaming/amusement a plus. Knowledge of MS Office suite - Outlook, Word and Excel are a must. Understanding of supply chains and manufactured component lead times. Experience with logistics and freight forwarders. High energy level and strong at resolving customer issues both internally and externally. Strong written and verbal communication skills and interpersonal skills are essential. This job description is not intended to be all-inclusive. The employee will also perform other reasonable related duties as assigned by the supervisor or other management personnel.