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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $43,858 | $21.09 |
| 2 | Rancho Cordova, CA | $41,730 | $20.06 |
| 3 | Portland, OR | $41,025 | $19.72 |
| 4 | Denver, CO | $40,166 | $19.31 |
| 5 | Reno, NV | $38,268 | $18.40 |
| 6 | West Valley City, UT | $36,971 | $17.77 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $80,461 | $39 | - |
| 2 | Customer Care Consultant | $77,667 | $37 | - |
| 3 | Senior Representative | $75,222 | $36 | - |
| 4 | Customer Service Expert | $74,267 | $36 | - |
| 5 | Telesales Representative | $73,288 | $35 | - |
| 6 | Customs Consultant | $72,880 | $35 | - |
| 7 | Customer Service Professional | $72,101 | $35 | - |
| 8 | Customer Care Executive | $68,977 | $33 | - |
| 9 | Wireless Care Representative | $62,403 | $30 | - |
| 10 | Phone Representative | $58,831 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Dell | $42,881 | $21 | - |
| 2 | HP | $40,298 | $19 | 1 |
| 3 | Extreme Networks | $38,631 | $19 | - |
| 4 | Citrix | $37,265 | $18 | - |
| 5 | Lucent | $36,616 | $18 | - |
| 6 | F5 | $35,401 | $17 | - |
| 7 | Tektronix | $35,353 | $17 | - |
| 8 | Modern Business Associates | $34,090 | $16 | - |
| 9 | Business World | $34,085 | $16 | - |
| 10 | Zoom Imaging Solutions, Inc., A Xerox Company | $33,863 | $16 | - |
| 11 | Berney Office Solutions | $33,755 | $16 | - |
| 12 | ComDoc | $33,695 | $16 | - |
| 13 | Copiers Northwest | $33,349 | $16 | - |
| 14 | Gordon Flesch | $33,094 | $16 | - |
| 15 | Edge Pest Control and Mosquito Services | $33,058 | $16 | - |
| 16 | Rentokil Steritech North America | $32,682 | $16 | 2 |
| 17 | Pitney Bowes | $32,398 | $16 | - |
| 18 | coast.com | $31,989 | $15 | 1 |
| 19 | Digital Financial Group | $31,832 | $15 | - |
| 20 | Cpp, Inc. | $31,595 | $15 | - |