Payroll Clerk II
Pacifica Host Hotels Job In San Diego, CA
Pacifica Companies is looking for a self-motivated, detail oriented, high energy individual to join our payroll team in an entry level position processing multi-state payrolls.
This person is required to be accountable for ensuring that deliverables are met and apply leadership skills to improve efficiency and accomplish operational and workflow objectives. This includes contributing, planning, organizing and processing with 100% accuracy to ensure all support functions are processed timely and accurately while all audit requirements are met. Working cross functionally within the department and within the company to drive process improvements and automation while staying up to date on all work groups and payroll guidelines. Must have the ability to work with minimal supervision, hold self-accountable for work, assist with work flow and prioritization to accomplish deadline and support a payroll staff responsible for high volume.
Responsibilities
Audits web based time and attendance systems for compliancy to CA meal time laws; missed punches and general accuracy.
Assists in processing semimonthly web based payrolls for multi companies and multi-state entities.
Interface with employees and managers on payroll related questions in a timely and professional manner.
Requirements
High School Diploma/GED required
College education/degree preferred
Some payroll experience preferred
Payroll knowledge of multi-state taxes
Experience preferred in a web based payroll software
Adaptability and Flexibility- being open to change and accepting of workloads.
Strong verbal and written communication skills needed to interface and establish rapport with all levels of the organization including executive team members and accepts full responsibility for self and contribution to the team.
Reliable, punctual attendance is an essential function of the position
This position requires overtime hours based on operational needs and at times when advance notice is not foreseeable
Why Join Us?
You can make a difference!
Grow your career and do the job you love with people you enjoy working with! We offer competitive benefits and salaries. We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision
Paid vacation, holidays, and sick leave
401K
A positive working environment
Opportunity for career advancement
***We are a Drug Free Employer***
The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.
Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Physical setting:
Office
Schedule:
8 hour shift
Monday to Friday
Overtime
Work Location: In person
Package Details
Treasury Manager
Pacifica Hotels Job In Aliso Viejo, CA
Pacifica Hotels is looking for a Treasury Manager to join our home office accounting team! The Treasury Manager will be responsible for executing the firm's cash management objectives, implementing proper controls to safeguard cash and ensuring an efficient and accurate disbursement of payments.
Essential Functions and Responsibilities of the job include but are not limited to:
Oversee the company's cash balances on a daily basis to assess liquidity and ensure sufficient available funds for operations.
Manage the daily cash movement process, via wires and intercompany transfers.
Develop positive relationships with banking, lending and merchant banking contacts.
Maintain access and controls over all banking web portals.
Initiate the setup of all new commercial and merchant bank accounts.
Execute agreed upon investment strategies aligned for maximizing return on excess cash balances.
Respond to all internal and external inquiries regarding cash.
Obtain a working knowledge of all payment methods utilized for lenders and regulatory agencies.
Provide cash centered reporting to management on a weekly and quarterly basis.
Network internally with other departments to ensure cash management concerns are addressed.
Serve as subject matter expert for all expenses related to treasury activities.
Responsible for accounts payable personnel development including coaching, counseling, and disciplining employees.
Oversee the recruitment, selection, orientation, and training of new accounts payable employees.
Direct Accounts Payable Manager in achieving department goals and directives.
Assist the VP of Finance & Accounting with specific projects and responsibilities as needed.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Salary Range: $125,000-$150,000/annually
Hotel Housekeeper / Room Attendant
California Job
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - HOUSEKEEPER/ROOM ATTENDANT
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay.
A TYPICAL DAY:
Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards.
Change linens, make beds and restock all guest room supplies.
Clean bathrooms, remove trash and carry out green practices as trained by the hotel.
Greet and assist guests that you encounter during your shift with a friendly smile.
Clean multiple rooms each day.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.
POTENTIAL CAREER PATH:
Meeting Room Attendant or Housekeeping Inspector - Housekeeping Supervisor
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Laundry Attendant
Napa, CA Job
Why us?
Sage Hospitality Group is set to hire a full time Laundry Attendant to join us at the Napa Valley Marriott Hotel & Spa.
Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management.
Responsibilities
Receive and sort soiled linen into appropriate containers following all safety practices.
Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished product is inspected and meets quality standards.
Follow all hazardous chemical procedures and ensure bloodied linen does not return to supplies.
Inspect linen on a regular basis for tears, holes or sub-standard conditions and remove from guest inventory.
Maintain assigned work area in a clean and safe condition.
Empty lint traps after each load to ensure safety of equipment and building.
Notify supervisor of malfunctioning equipment, supplies needed, damaged linens, to ensure laundry operation is running at maximum efficiency level.
Ensure linen carts are stocked and prepared to be delivered to guest room floors.
Qualifications
Education/Formal Training
No formal education needed.
Experience
Prior laundry experience desirable
Knowledge/Skills
Minimal hearing necessary for one-one-one communication, accommodations may be provided.
Excellent vision necessary; emphasis on cleanliness standards and quality control.
Minimal speech communication skills required for one-on-one communication, accommodations may be provided.
Minimal literacy is required.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting up to 75 lbs. of linen; pushing up to 75 lbs. of linen; pulling up to 75 lbs. of linen; carrying up to 50 lbs. of linen.
Bending -frequent bending while loading/unloading washers/dryers, sorting linen and folding. No kneeling.
Mobility -continuous movement throughout department. Continuous standing -100% of shift.
Environment
Excessive heat and humidity in laundry. Inside 95% of shift.
Benefits
Medical, Dental, and Vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Flexible Scheduling
Salary USD $20.00 - USD $20.00 /Hr.
Hotel Maintenance Worker
San Diego, CA Job
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - HOTEL MAINTENANCE WORKER
When our guests arrive, we want everything to be in excellent condition. The goal of our Maintenance team is to help our guests feel safe and cared for! As a Maintenance Assistant, your attention to detail and hands on work ensures that our guests have a comfortable and problem-free stay.
A TYPICAL DAY:
Perform basic repairs and preventative maintenance on PTAC/HVAC equipment, furniture/cabinetry, appliances, light fixtures and plumbing.
Perform interior and exterior painting, landscaping and parking lot repairs.
Troubleshoot various technical devices such as key card systems, internet equipment, television equipment, etc.
Execute routine safety inspections and report/repair issues with equipment or systems.
Respond to all guest requests with a sense of urgency and service frame of mind.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous maintenance experience in a hotel or property management setting is preferred. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, carrying, and moving up to 50 pounds. You must also be able to stand and walk for an entire shift. Previous technical training or job experience is a plus. Applicants must be available to work weekends and holidays.
POTENTIAL CAREER PATH:
Maintenance Supervisor - Assistant Chief of Maintenance - Chief of Maintenance
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Dock Master
Sacramento, CA Job
Opportunity:Dock Master Manage all aspects of dock operations and staff in accordance with established guest service and sustainability standards. Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
* Direct, move, assist, and securely moor vessels to dock.
* Facilitate and assist in coordinating the arrival and departure of vessels.
* Monitor and coordinate docking.
* Control traffic along waterway.
* Watch for and alert people of dangerous situations (i.e. wakes, commercial traffic, etc.).
* Meet daily with staff to facilitate the day's activities.
* Maintain updated knowledge of nautical products, industry trends, and methods.
* Work with both offshore and backcountry charter boat captains in addressing any issues related to slip rental, billing, or maintenance.
* Maintain accurate records, both paper and electronic, related to billing, inventory, work orders and hours worked.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Position Requirements
* 1 to 3 years of related experience.
* Boat handling experience and knowledge of nautical terminology referred.
* CPR and or lifeguard training a plus.
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Area Sales Coordinator (6 Month Temporary Assignment)
San Francisco, CA Job
Why us?
Sage Hospitality Group is seeking an Area Sales Coordinator for a six month temporary assignment! This role will provide support to Hotel Zeppelin, Hotel Zelos and Hotel Zetta Sales team in beautiful San Francisco, CA!
ABOUT OUR HOTELS
Hotel Zeppelin, retreat to a bold, bohemian salute to the rebels, revolutionaries, and rock ‘n rollers who shaped the San Francisco we know and love.
Hotel Zelos, a sleek, stylish hub in the heart of San Francisco's vibrant shopping, dining, and entertainment district, Hotel Zelos is a fashion-forward oasis where business and pleasure meet, and where inspiration and passion await.
Hotel Zetta, for the bold and the brave, this creative haven is steeped in a playful, adventurous spirit. One-of-a-kind touches, distinctive design, and dynamic art fill every stay with surprise and delight.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do - it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Our Area Sales Coordinator assists the sales team by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.
Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.
Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer.
Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations.
Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
Work with sales personnel to achieve required sales team goals.
Have current knowledge of hotel rates, strategies, discounts and promotions.
Assist with completing any required sales reports.
Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area.
Assist hotel with implementing hotel specific selling strategies.
Promptly, the same day or by 10am the next business day, follows-up on all customers' needs and inquires in an efficient and expedient manner.
Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel.
Display a neat, clean and business-like appearance at all times.
Creates monthly social hour calendar with the Director of Sales.
Assists the Sales department with monthly luncheons, client events, etc.
Conduct walk-in tours
Create gift bags for guest traces, VIP's, Hug's, etc. Keep supplies stocked and on hand.
Work with EBC on all group turnover and proper execution of the groups.
Qualifications
Education/Formal Training
High school diploma or vocational secretarial.
Experience
Previous sales, hospitality, and secretarial experience preferred.
Knowledge/Skills
Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
Alphabetizing, grammar and punctuation skills.
Standard business letter formats.
Strong editing skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.
Able to read contracts and letters.
Able to use computers.
Excellent attention to detail and multi-tasking skills.
Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
General office and hotel environment
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the local ordinance.
EOE
Benefits
Paid time off sick time
Eligible to participate in the Company's 401(k) program with employer matching
Salary USD $32.14 - USD $32.14 /Hr.
Bell Person
San Diego, CA Job
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Your Growth Path
Bell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General Manager
Your Focus
Load and unload luggage carts.
Tag and store luggage.
Escort guest to hotel rooms.
Provide an overview of guest room, hotel services and amenities.
Make deliveries to guest rooms.
Assist guest with room changes.
Stock pantry when necessary.
Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
Perform house attendant functions when staff shortages occur.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma preferred.
Previous customer experience required or equivalent training.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Event Planning Manager
Pacifica Hotels Job In Redondo Beach, CA
The Redondo Beach Hotel, a Tapestry Collection by Hilton, is looking for an Event Planning Manager to join the Team and work closely with the Director of Sales. The primary focus is on executing all aspects of event planning including meetings, reunions, social functions, and catering.
Essential Functions and Responsibilities of the job include but are not limited to:
Coordination of all group and banquet business as developed by the Sales Manager(s) or Director of Sales. Contact and appropriately follow-up on all signed/contracted business. Determination and coordination of all event planning needs.
Review and update banquet menus/packages/upgrades regularly to maximize revenue and ensure customer needs are
Detailing (BEO Creation) of all groups with meeting or events with client specifications including space requirements, times, equipment, menus, theme, décor, staffing etc.
Communicate upcoming deadlines to clients i.e., cutoff date, room list due, final guarantee due etc. Receive and post deposits and final payments, ensure direct billing is established as applicable.
Prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, resolve any issues, complaints, and problems to ensure a quality product delivery and customer satisfaction.
Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to the client's expectation or better. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.
Is responsible for rebooking groups and event business through building strong, professional customer relationships and providing consistent outstanding customer service.
Focuses on revenue-producing activity and maximizes selling time through retaining accounts/customers, maximizing upsell opportunities and direct sales effectiveness.
Solicit new and existing accounts to meet and exceed revenue goals through proactive sales efforts via telephone, outside sales calls, site inspections and written
Provide overall direction and coordination for events to restaurant/banquet
Attend and assist with menu tastings and pre/post con meetings with clients.
Communicate all relevant information to the chef/banquet staff and other appropriate departments in a detailed and timely
Greet host (on-site contact) for assigned events and provide formal introduction and handoff to Banquet Captain.
Complete quarterly sales objectives and ongoing action plan, as directed by the Director of
Conduct hotel site inspection and customer presentations.
Meet and exceed individual productivity goals.
Respond promptly to all sales related inquires and correspondence from customers, prospects, and lead
Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.
Utilize the hotels sales system in accordance with Pacifica standards.
Knowledge/Education/Experience: Two years hotel catering sales experience.
Skills/Abilities/Other Requirements: Must have strong English skills, both oral and written. Strong presentation, communication and organizational skills required. Ability to make timely, effective decisions. Ability to prioritize, organize and make good judgments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to work long hours, 5 to 6 days a week. Basic accounting procedures. Computer skills; Word, Excel and PowerPoint. Valid driver's license with proof of auto liability insurance. Dependable.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Range: $25.00-$27.00 per hour
Dishwasher
Pacifica Hotel Company Job In Aptos, CA
Seacliff Inn, a Tapestry Collection by Hilton, is actively searching for a dishwasher/utility to join the team. The dishwasher/utility will primarily be responsible for cleanliness of the kitchen. The dishwasher utility will also be responsible for washing, cutting and preparing food for serving and/or cooking. Must be available to work weekends.
Core functions of the position, but are not limited to the following;
* Maintain the cleanliness and assure the sanitation of all plates, cups, glasses and kitchen utensils as necessary for daily service
* Maintain cleanliness of all floor areas including the kitchen, lounge, employee break room and restrooms; and empty trashcans in restaurant, lounge, kitchen area and restrooms
* Maintain supplies of paper towels, toilet paper and soap
* Assist in cleaning and maintaining all kitchen surfaces including counters, shelves, walls and refrigerators to Pacifica Hotel Company standards and all health codes
* Maintain cleanliness of back loading dock and dumpster area
* Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel
* Perform other duties as assigned, requested or deemed necessary by management
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Scale: $17.00 - $17.50/hour
Hotel Housekeeping Supervisor
Carlsbad, CA Job
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - HOUSEKEEPING SUPERVISOR:
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeping Supervisor your ability to thrive in a fast paced environment and lead by example will help the department run smoothly to ensure that our guests have a comfortable and memorable stay.
A TYPICAL DAY:
Open and/or close the department each day, reporting room status to the front desk.
Train, supervise, motivate and recognize the housekeeping staff.
Assist with laundry operations, inventory, ordering, lost & found and scheduling.
Inspect and/or clean multiple rooms each day.
Greet and assist guests with a friendly smile.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous housekeeping experience in hospitality, property management or healthcare is preferred. To be successful in this role, you need strong verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.
POTENTIAL CAREER PATH:
Director of Housekeeping - Operations Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Front Office Manager
Pacifica Hotels Job In San Diego, CA
La Jolla Cove Hotel is looking for a talented Front Office Manager to join the team! The Front Office Manager is responsible for the smooth and efficient day-to-day guest service operations of the hotel.
Located just steps from the beach, La Jolla Cove Hotel invites guests to experience the charm of La Jolla and the tranquil beauty of the Pacific Ocean. We're centrally located just steps from La Jolla Cove and a short walk to boutique shops, restaurants, and art galleries.
Essential Functions and Responsibilities of the job include but are not limited to:
• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
• Communicate effectively with guests and fellow team members.
• Proficient at all Guest Service systems and processes.
• Supervise, train, coach and retrain Guest Service Team on systems, processes, procedures and guest interaction.
• Oversee and ensure accountability in all aspects of Guest Service Team's performance.
• Responsible for all front office activity during scheduled shifts.
• Monitor and adjust room availability status. Monitor and complete filing of registration cards, reservations, correspondence and no-shows and signatures on file.
• Complete the following individual duties:
1. Daily Cash Report (DCR)
2. No-Shows
3. Billing disputes
4. Accounts receivable
5. Banking
6. Bad checks, credit card debts
7. Open, stamp, sort, distribute mail
8. Accounts payable preparation
9. Security reports
10. Check and audit banks
• Check travel agent commissions, franchise frequent stay program activity and central reservations.
• Check Maid's List and ensure room availability status is accurate.
• Check timecards to posted schedule.
• Submit daily report to General Manager (written or verbal).
• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
• Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.
Knowledge/Education/Experience: Minimum of two (2) years hotel experience as Front Desk Manager or progressive front desk responsibility. Strong English skills, both oral and written.
Skills/Abilities/Other Requirements: Hotel front desk operations and procedures. Personnel supervision and training. Salesmanship and public relations. Ability to make timely, effective decisions. Ability to prioritize, organize and delegate work assignments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to manage multi-departmental operations. Ability to direct performance of team members and follow-up with corrective action where needed. Ability to work long hours, 5 to 6 days a week. Basic accounting procedures. Cash registers, computers and calculators required.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Salary Range: $70,000-$75,000 annually
Director of Sales & Marketing
San Francisco, CA Job
Why us?
Sage Hospitality Group is looking for a Director of Sales & Marketing to join us the Hyatt Centric Fisherman's Wharf San Francisco.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Leads direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities.
Direct Sales: Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and posses a valid state driver's license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Plan and implement ecommerce and internet marketing strategies.
Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property.
Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet or exceed the budgeted goals in sales, profit and occupancy for the total hotel operation.
Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs.
Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity, professionalism, a service-focused approach and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Display a neat, clean and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent.
Experience
4+ years of hotel sales management experience
Knowledge/Skills
3-5 years sales management experience
Requires knowledge of general sales techniques, yield management, and customer service skills.
Ability to Travel
Requires the ability to hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions.
Organized.
Be able to work on more than one task at a time.
Develop strong internal and customer relations.
Set and manage priorities and plan activities in advance.
Adhere to deadlines.
Solve Problems and make sound business decisions.
Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
Environment
Office environment, weather exposure when making sales calls
Benefits
Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary USD $185,000.00 - USD $195,000.00 /Yr.
Busser
Pacifica Hotel Company Job In Marina del Rey, CA
Jamaica Bay Inn is actively searching for a Busser to join the team! The Busser will be responsible for setting up, maintaining and breaking down equipment and materials for The Beachside Restaurant. This position is a seasonal opening. Essential Functions and Responsibilities of the job include but are not limited to:
* Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to restaurant and hotel guests.
* Communicate effectively with guests and fellow team members.
* Clear dishes, glasses and silverware from the table after guests leave. Wipe down and reset the table for the next guests.
* Scrape the dishes, separate the silver, stack the dishes and take them in a tub or cart to the kitchen/dishwashing area.
* Clean dining area: Wash tables and chairs, and dust. Vacuum or mop at end of day.
* Assist with maintaining cleanliness of restaurant/kitchen to Company standards and all health codes at all times.
* Adhere to food safety requirements.
* Report any missing/found articles or equipment/property damage to the Housekeeping Supervisor.
* Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
* Perform other duties as assigned, requested or deemed necessary by management.
* Management retains the discretion to add or change the duties of the position at any time. *
Skills/Abilities/Other Requirements: Ability to communicate with guests, management and fellow team members to their understanding. Ability to prioritize, organize and make good judgments. Dependable.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Pay Range: $17.28-$18.00 per hour
Regional Director of Operations
Pacifica Hotel Company Job In Aliso Viejo, CA
Pacifica Hotels is searching for a Regional Director of Operations to join our team. The Regional Director of Operations will be responsible for the daily operations of the hotels within their assigned regions. This position will work closely with General Manager's to set high expectations for guest services, financial results, and property conditions and provides verbal & written direction and benchmarks for achieving those results in support of the company's mission, goals, and objectives on a daily basis.
Core functions of the position include, but are not limited to the following;
* Responsible for the team leadership and results at each hotel property.
* Leads by example and with integrity.
* Provides communication synergy between the corporate office and the hotels.
* Ability to communicate effectively in ownership meetings with detailed financial, operational, revenue management, marketing, and competitive analysis expertise.
* Continual communication with the Hotel General Managers and corporate support personnel to ensure that priorities for revenue management, marketing, cost controls, team leadership, safety, policy compliance, team development, guest service quality, reservation efficiencies, and other operational facets are attended to daily.
* Ensure that all hotels in the region are in compliance with applicable Brand standards and foster positive Brand relations.
* Manage priorities while multi-tasking and providing follow-up to the necessary details.
* Monitor changing competitive conditions and implement and communicate changes as needed in a timely manner.
* Budgeting, forecasting, planning, sales development, contract negotiating, vendor relations and pricing, capital improvement management, and other related business management skills are essential.
* Ability to maintain a motivating, positive work environment that holds team members accountable for the results.
* Identify and help develop future leadership.
* Develop and implement well defined strategies to improve profitability at each hotel that are in sync with the company's defined objectives.
* More than seventy percent of the work time is spent en-route or on-site at the hotels. Significant time is spent in auto travel (and air travel) and away from home and office.
Pay Range: $175,000-$200,000/year
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Night Audit
Pacifica Hotel Company Job In Marina del Rey, CA
Pacifica Hotels is searching for a Night Audit to join the team at Jamaica Bay Inn, a Tapestry Collection by Hilton. The Night Audit will be responsible for assisting guests in all guest services related functions. The Night Desk Clerk will also be responsible for closing hotel books at night by running night audit final after insuring all revenues are in balance nightly.
Essential Functions and Responsibilities of the job include but are not limited to:
* Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
* Communicate effectively with guests and fellow team members.
* Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
* Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
* Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
* Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
* Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
* Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
* Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy.
* Run night audit final after ensuring all revenues are in balance nightly.
* Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
* Contribute to and maintain established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.
* Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
* Perform other duties as assigned, requested or deemed necessary by management
Benefits & More
Medical and Dental benefits, 401k, Vacation and Sick Leave are offered with this position. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Pay Range: $20-$22/hour
Hotel House Person
Carlsbad, CA Job
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - HOUSEPERSON:
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a House Person, your contribution helps ensure our guests have a comfortable, productive and memorable stay.
A TYPICAL DAY:
Clean public bathrooms, meeting rooms and other common areas of the hotel including
removing trash, vacuuming, mopping and other necessary functions.
Greet and assist guests that you encounter during your shift with a friendly smile.
Receive and put away deliveries while maintaining organization and cleanliness of storage areas.
Accommodate special requests by guests and other employees quickly and professionally.
Assist with cleaning guest rooms, laundry, and kitchen duties as requested.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Housekeeping Inspector or Meeting Room Attendant - Housekeeping Supervisor
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Cook III - Breakfast
Pacifica Hotels Job In Cambria, CA
Oceanpoint Ranch is looking for a Cook lll to join the team! The Cook lll will act as the lead cook, ensuring a smooth and productive kitchen environment. Responsible for preparing and cooking foods items safely in accordance with menu specifications. Assists management with administrative duties, including orders, and inventories.
Prepare special meals or substitute items as requested.
Regulate temperature of ovens, broilers, grills, and roasters. Communicate maintenance needs.
Pull food from freezer storage to thaw in the refrigerator.
Ensure proper portion, arrangement, and food garnish.
Test foods to determine if they have been cooked according to food safety regulations. Update and maintain required food and temperature logs.
Monitor the quality and quantity of food that is prepared.
Communicate if assistance is needed during busy periods.
Inform F&B service staff of 86'ed items and available menu specials.
Ensure the quality and safety of all food items.
Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist with completion of monthly Food Inventory.
Maintain weekly inventories, ensuring the operation doesn't run out of ingredients or supplies- communicate needs to management.
Place local produce and bakery orders, receive orders, submit invoices to management.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a role model.
Health Benefits, Travel Perks & More:
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Range: $22 - $25/hr.
Director of Food & Beverage
Pacifica Hotels Job In Aptos, CA
Seacliff Inn, a Tapestry Collection by Hilton, is actively searching for a Director of Food & Beverage to join the team! The Director of Food & Beverage will be responsible for overseeing all food and beverage operations of the hotel including: preparation, service, administration and profitability.
Core functions of the position, but are not limited to the following;
Acts as an ambassador for the brand and provides leadership and planning to all F&B Outlet departments to support our service culture, maximize operations and guest satisfaction.
Manages the overall food and beverage operations, which includes all bars, lobby space and room service.
Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance
Direct and coordinate the Food & Beverage operations of the hotel to ensure maximum profits, at the highest standard of service and quality, including food production, equipment use and control, banquet service, room service, beverage service, restaurant service and food and beverage purchasing.
Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
Develops and manages all financial and Guest Satisfaction plans and actions for Beverage departments.
Monitors adherence to all liquor control policies and procedures (e.g., local, state, and country beverage and liquor laws).
Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
Providing services that are above and beyond for guest satisfaction and retention.
Utilizing interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encouraging and building mutual trust, respect and cooperation among team members.
Improving service by communicating and assisting individuals to understand guest needs, maintaining quality products in accordance with Company standards, providing guidance, feedback and individual coaching when needed.
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Supervising and managing team members. Managing all day-to-day food and beverage operations. Understanding team members' positions well enough to perform duties in their absence.
Providing guidance and direction to subordinates, including setting performance standards, monitoring performance and completing performance evaluations.
Analyzing information and evaluating results to choose the best solution and solve problems.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
Maintaining complete knowledge at all times of: All hotel features/services, hours of operation, daily house count, expected arrival/departures and all department policies and procedures.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Interviewing all food and beverage candidates making recommendations to General Manager on new hires, pay rates and terminations.
Responsible for purchasing all food and beverage items for restaurant and lounge with the approval from the General Manager following policies and procedures set forth by the Company.
Complete all required reports in a timely manner.
Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Range: $90,000 to $100,000/annually
Barista
Pacifica Hotels Job In Redondo Beach, CA
Responsible for courteously and efficiently serving guests while preparing coffee, tea and other non-alcoholic/alcoholic beverages along with a variety of food items.
Essential Functions and Responsibilities of the job include but are not limited to:
• Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to guests.
• Contributes to a positive team environment.
• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission.
• Communicates effectively and engages with guests and fellow team members.
• Accurately and courteously take guest orders, make recommendations, suggestions and leverage selling skills.
• Serves as coffee expert, providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)
• Responsibly serves alcoholic beverages by properly verifying identification and age requirements of all customers ordering and consuming alcoholic beverages.
• Completes and maintains any required training by law, such as Responsible Beverage Service Training (RBS Training) and Food Handler Cards.
• Prepare, stock, and serve food items. Follow all safety procedures when using the TurboChef oven and any other kitchen equipment.
• Maintain clean & sanitized bar tables, chairs, stools, and counter surface at all times.
• Routinely clean and upkeep espresso machines and brewing equipment.
• Adhere to food safety requirements and health department guidelines.
• Process all cash and charge transactions according to house procedures.
• Close checks and run reports at the end of shift.
• Stock side station with necessary coffee, tea, and beverage items.
• Assist Food and Beverage Manager with stocking beverages, mixes and food items.
• Stock beverages, mixes, and food items for the next shift.
• Attend all required brand training, coffee promotion, and implementation training.
• Follows operational policies and procedures, including those for cash handling, safety, and security.
• Report any missing/found articles or equipment/property damage to the Housekeeping Supervisor.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Maintains regular and consistent attendance and punctuality.
• Perform other duties as assigned, requested or deemed necessary by management.
Salary: $17.50-$18.50 per hour
***Management retains the discretion to add or change the duties of the position at any time. ***
Supervisory Responsibility: None.
Independent Judgment Used: Often within the guidelines established by management and to the extent of operating within Company policies and procedures.
Working Conditions/Environment: Restaurant Bar. Access to kitchen including commercial dishwashing equipment and cleaning agents. Access to entire exterior and interior of property.
Qualifications:
Knowledge/Education/Experience: Previous one (1) year related experience preferred. Experience working with specialized coffee bar equipment and recipes required. Prior experience as a server in a restaurant or hotel restaurant preferred. Basic federal, state, and local laws.
Skills/Abilities/Other Requirements: English speaking or bilingual. Operate cash register and process credit cards. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgment. Dependable.
Physical Requirements: Standing and walking for long periods of time. Repetitive bending, stooping, reaching, twisting, lifting, and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 35 lbs. of bulk goods. Exposure to cleaning agents.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.