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Technical Support Engineer Jobs At Packsize

- 750 Jobs
  • Technical Support Engineer (m/f/d)

    Packsize International 3.9company rating

    Technical Support Engineer Job At Packsize

    RETHINK YOUR CAREER FOR ALL THOSE WHO ARE PASSIONATE ABOUT SUSTAINABILITY AND WANT TO INCORPORATE IT INTO THEIR EVERYDAY LIFE. **Smart Packaging for a Healthy Planet** - this is our mission. We want no less than to revolutionize the views, workflows and processes in our customers' shipping departments. If you too have the desire to work at improving not only the cost structure of our customers but also the environmental footprint of our planet, then submit your application right now! For our European headquarters in Herford or our Competence Center Packaging in the area of Gütersloh / Lippstadt we are looking for a full-time position as soon as possible: Technical Support Engineer (m/f/d) **We offer you...** * A strong team with which you develop innovative solutions for our customers * Extensive onboarding incl. mentorship program as well as individual development opportunities within the scope of your career planning * Market-driven compensation including participation in the company's success, company pension and individual target agreements * High-quality and modern office equipment, in particular the latest IT technology and the option of working from home * A family-like corporate culture and regular team events * An extensive health offer with e.g. bicycle leasing, health days, Gympass, massage and fruit & drinks. * And much more! You can find more benefits on our career page. **Your tasks** * You ensure our European technical customer support via telephone and remote maintenance (level 1 to 2) (if necessary with the involvement of other departments/external partners) * You document and maintain relevant documents, customer-, project- and assignment-related information in our CRM (Salesforce) and other systems * You are responsible for the scheduling of our Field Service Engineers * You carry out root cause analysis by replicating problems on our machines and documenting your findings * You expand our database with your findings in order to share the knowledge with the team **Your strengths** * You have an apprenticeship in the electrotechnical or mechatronic field or a comparable qualification * You have several years of professional experience in the relevant field and technical knowledge of hardware and software (e.g. knowledge of machine control systems) * You have experience in network technology and administration of Microsoft operating systems (Windows XP/Win7/W10/Server) and are proficient in MS Office and CRM systems * You communicate confidently in English and enjoy intercultural interaction * You are characterised by customer- and service-oriented thinking and acting * You have a strong motivation for proactive personal development and a high willingness to learn * You also have excellent teamwork skills and a pronounced "hands-on" mentality **The following points are important to you:** **New ways of thinking** You are open to change and would like to play a role in shaping our shared, strongly growth-oriented future. **Team player** You would like to work for a company distinguished by open communication and characterized by trust, team spirit as well as mutual respect and understanding. **Individual responsibility** You are committed and would like to work autonomously and goal-oriented with short decision-making processes. **Self-development** You would like to be care-fully and systematically promoted and develop according to your abilities and strengths within the framework of the company's needs. **Perspectives** You are seeking exciting challenges within the innovative environment of an internationally operating technology leader for customized packaging solutions with locations in Europe and the USA. **Sustainability** You would like to promote the sustainable management of global resources. **We hire talents, not CVs!** We look forward to receiving your online application, stating your earliest possible starting date, salary expectations and motivation for wanting to work for Packsize. Packsize GmbH | Recruiting Team | ************************** Herringhauser Straße 35 | D-32051 Herford | Tel: 05221 27602-254 | The protection of your personal data is very important to us. We would therefore like to inform you below about our data protection principles, which we undertake to comply with in the application process. During the application process, you will be required to submit certain personal data and information to us. When you register in the applicant portal, we first store your first and last name, date of birth, address and e-mail address. You will then receive a registration confirmation by e-mail. By sending us your CV, you provide us with further personal data (professional and academic background information, job and salary expectations). We will treat your personal user data as strictly confidential and will not pass it on to third parties. When you send us your application documents by e-mail, they are automatically read out and recorded in our applicant management system. All documents sent (cover letter, CV, certificates and other evidence) and the information contained therein will be saved. If you still send us your application documents in person or by post, we reserve the right to digitise them and then enter them in our applicant management system. **Inadmissible contents** You are solely responsible for the content of the posted texts. Please ensure that you do not send us any file attachments containing viruses or worms. Personal data that you submit to us should not contain the following: * Information about illnesses, * information about pregnancy, * information about ethnic origin, * political, religious or philosophical beliefs, * trade union membership and sexual orientation, * defamatory or degrading information, * information that has no specific connection with your application. The information you send us must be truthful, must not violate the rights of third parties, public law regulations or morality ("Unacceptable content"). Please also note that you will indemnify us against any claims we may have as a result of information containing Prohibited Content that you submit to us. The applicant portal is operated by KCP Personaldienstleistungsgesellschaft mbH Frankfurterstrasse 561, 51145 Cologne. The website is hosted on a dedicated server of Hetzner Online AG, Stuttgarter Str. 1 in 91710 Gunzenhausen. The processing of the data sent by you therefore also takes place through these companies. Your application data will only be used in our company for application purposes. The data will not be passed on to third parties. When you submit your application, we check whether there are alternative vacancies in our company and also approach you about these vacancies. Your personal data will only be stored as long as necessary, taking into account all applicable legal requirements. If you have applied to us and we would like to keep your personal data for future job advertisements, we will ask for your consent beforehand. If we do not have your consent to keep your application for a longer period, your profile and personal data will be automatically deleted 180 days after your (last) application. We are entitled at any time to discontinue this service or to delete your data in whole or in part without giving reasons. **Data security** **Disruption of the Service, discontinuation or modification of the Service or deletion of data** We do not guarantee that the service will be available at any particular time. We do not exclude the possibility of malfunctions, interruptions or a possible failure of the online offer. The servers are carefully backed up on a regular basis. However, if data is transmitted to us - in whatever form - we recommend that you make backup copies. We reserve the right to change, extend, limit or completely discontinue this service at any time. Any liability on our part
    $68k-102k yearly est. Easy Apply 32d ago
  • Technical Support

    Belcan 4.6company rating

    New Carlisle, IN Jobs

    Job Title: Technical Support Tech I Contract: 3+ Months (Potential To Extend) is offering a hourly rate range from $23 - $25 an hour without benefits Zip Code: 46552 Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India. A Technical Support Tech I Job in New Carlisle, IN is currently available through Belcan. In this role will provide support to end users on a variety of issues. If you are interested in this role, Apply Today! Job Description: Primary responsibilities include: - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support. - Documents, tracks and monitors the problem to ensure a timely resolution. - Physical Position - Will be on their feet, moving items, lifting up to 40 lbs and fixing issues as needed. Qualifications: * May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. * Has knowledge of commonly-used concepts, practices, and procedures within a particular field. * Relies on instructions and pre-established guidelines to perform the functions of the job. * Works under immediate supervision. * Primary job functions do not typically require exercising independent judgment. * Typically reports to a supervisor or manager.
    $23-25 hourly 2d ago
  • IT Support Specialist

    Interroll Corporation 4.6company rating

    Hiram, GA Jobs

    PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION: This position supports overseeing computer systems for businesses and offers support to the system's users. This may be internal assistance, working directly with staff who use the computer systems or it may be assisting external customers who access the systems via the Internet. ESSENTIAL TASKS AND RESPONSIBILITIES: The following job functions are not all-inclusive. The employee must perform other job-related tasks/responsibilities the supervisor requests. Job duties may change as required by the needs of the company. 1. Effectively and efficiently respond to help desk tickets, user requests, emails, and all other forms of communication for IT support issues from end users, if applicable customers and visitors. 2. Possess the ability to evaluate vendor-supplied software by observing user objectives, testing software compatibility with existing hardware, etc. 3. Train users on new or existing software as designated by management. 4. Install, troubleshoot, and maintain computer systems, including software deployments, OS Deployments, and other applicable applications. 5. Contribute to team efforts, including support of other locations and remote-based users as needed. 6. Detailed documentation of steps taken to resolve, troubleshoot, and root cause analysis on all IT support operations. Including Help desk tickets and help desk articles. 7. All other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS: 1. Possess and display Interroll's Values at all times: a. Long-Term Thinking b. Committed to Excellence c. Always Respectful d. Passionate about Customers 2. Possess an Associate's Degree in Information Technology, Computer Sciences, or higher or an equivalent of documented work experience and educational training. 3. Inform end-user confidence, keeping and projecting operations, data, and privacy information standards following Company Policies and Procedures. 4. Strong confidence in all Microsoft Operating Systems, Microsoft Office Core applications, and Network Knowledge. 5. Ability to work with minimal supervision and proficiency in multi-tasking abilities. 6. Possess advanced proficiency in one or more software programs including Microsoft Office products, plus knowledge of manufacturing software. PHYSICAL DEMANDS: While performing the functions of this job, the employee is regularly required to use hands to finger, feel, or handle; the employee must regularly reach with hands and arms. The employee is frequently required to stand and sit. The employee is occasionally required to walk, stoop, kneel, crouch, crawl, talk and hear. The employee must regularly lift and/or move up to ten pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and/or vibration. The noise level in this environment is usually quiet.
    $37k-68k yearly est. 12d ago
  • PC Support Technician

    Boscov's Department Store, LLC 4.0company rating

    Reading, PA Jobs

    This position reports to the Manager of PC Support and is responsible for building, imaging and helping with second level technical support for installed company computer systems. Job Responsibilities: Build Windows desktop and laptop PCs using the Microsoft SCCM imaging process. (PXE. Standalone, etc.). Once the image has been completed the technician then completes the build process following a build sheet for the Department requesting the PC. Will have the opportunity to participate in troubleshooting problems with PCs and printers in the lab or via telephone. Assist in recovery and processing of PCs upon lease terminations. This position does require some moderate lifting up to 35 lbs. Experience/Skills/Education: Solid knowledge of PC operation in a Windows Microsoft Environment. Technical school experience or on the job experience very desirable. Knowledge of SCCM or some other automated imaging software. Good communication Skills verbal and written. Able to work with little supervision and follow written instructions. Willing to take ownership of the work that he/she has done. Detailed oriented making sure that all steps in the provided documentation has been address while imaging or completing the build. Benefits At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our IT team, you will be eligible to receive: Comprehensive benefits package, including medical/dental/vision Short term disability/ Long term disability- voluntary Life Insurance (company paid) 401(k) w/ company match Weekly Pay Paid vacation Liberal employee discount Work where people love to shop! Equal Opportunity Employer
    $43k-80k yearly est. 7d ago
  • Technical Specialist

    Agility Recovery 4.6company rating

    Duluth, GA Jobs

    Agility Recovery is a rapidly growing business to business company focused on business continuity and disaster recovery. We are a company with an innovative culture and a fast-paced environment, backed by the solid foundation of a 30-year history serving thousands of customers across the United States and Canada. When a customer experiences a disruption to their business (whether it is a hurricane, malware attack, or burst pipe in the building), we offer flexible solutions that cover everything from business continuity planning and alerting/messaging software, to physical workspace and data recovery. Agility is the only integrated business continuity solution that helps companies plan, train, test, alert, and recover - all in one. We spend our days working to “do good” and our services bring hope to organizations during a crisis. Agility Recovery is seeking a Technical Specialist to join our team in Duluth, GA. Reporting directly to the Manager of Technical Services, the Technical Specialist will be responsible for the baseline configuration deployment, and maintenance of various technologies for Agility Recovery's customers across a variety of industries. You will use a high level of strategic and analytical thinking as you navigate the unique challenges of planning, testing, and deploying IT assets for internal and external customers. In the role, you will: Support customer events by performing hardware installation, setup, and support for the servers, laptops, desktops, multi-function printers, and tape drives. Facilitate delivery and return of all technology and communication equipment in response to ad hoc member requests for testing as well as unplanned emergency responses. Manage equipment maintenance and keep up to date with software patches, firmware, and device drivers. Interface with customers to provide on-time delivery of our IT solutions. Effectively document infrastructure, procedures, and events. Perform cross-functional duties such as inventory management, physical, and basic systems administration. Leverage opportunities for cross-functional training and responsibilities with peers, including System Administrators and Network Engineers. Internal monitoring of corporate systems, taking internal support calls, escalating to 3rd Party Managed Service provider as needed Onboarding of new hires - preparing requiring technology and verification of licensing of internal required software Perform other duties as assigned by management Participate in 24/7 on-call rotation to support customer emergencies. Job Requirements: 3-5 years of experience in technical support, hardware management, and IT maintenance. IT Help Desk experience is preferred, but not required Military IT MOS, Bachelor's Degree in IT field, or equivalent experience. Ability to configure and manage Intel based hardware to include RAID, bare-metal restoration, and server OS installation. Must be able to handle multiple tasks, work well under pressure, be attentive to detail, and possess excellent problem-solving skills. 20% travel to client sites within North America to support customer testing and recoveries. Must have strong verbal and written communication skills. Ability to lift 50+ lbs. Full time office role. Preferred: A+ Certification Microsoft Certifications Net+ and/or CCNA Certifications CEH, CompTIA PenTest+, or GPEN Why Agility Recovery? As leaders in the market in business continuity innovation, Agility helps businesses protect their people and assets from disruptions such as workplace violence, natural disasters, and cyber-security threats. Due to our unique position within the market, our company is growing, and we are looking for qualified candidates to help us take the company to the next level! With Agility, you can work for a fun, fast growing, and well-capitalized organization with a startup feel. We are a company of people who want to make a difference in the world, with each of us contributing to making sure clients come first while maintaining a strong company culture. Annual Compensation: $65,000-$70,000 In addition, we offer some great benefits: Internal growth opportunities 3-weeks of vacation + 9 observed holidays + 3 floating holidays. Competitive medical, dental, and vision benefits. Employees are eligible for benefits on 1st day of employment. 401(k) plan with company variable contribution Annual fitness reimbursement Location: Duluth GA Department: Technical Services Employment Type: Full-Time Compensation: $65,000 - $70,000 yearly
    $65k-70k yearly 2d ago
  • IT Quantum Support Analyst

    Unical Aviation Inc. 4.3company rating

    Phoenix, AZ Jobs

    Unical Aviation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. To view our policy, please click here: AAP Policy. Unical Aviation participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information regarding E-Verify, please click here: E-Verify. Position Summary: The primary role of the IT Quantum Support Analyst is to provide end-user/IT customer support for the company's ERP system, Quantum Control by Component Control. The position requires a person with excellent intra-personal and customer service skills, with a spirit to help identify and provide solutions to customer issues. This position actively participates in the delivery, and support, of IT ERP-related projects and enhancements in support of the Enterprise. The IT Quantum Support Analyst will maintain relationships with the business and IT across the Enterprise. This individual must remain flexible, manage multiple priorities, and effectively collaborate across technology teams and global business units. Duties & Responsibilities: Supports the company's ERP system, Quantum Control by Component Control and its modules across multiple departments and/or business units. Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure. Prepares and updates technical and user documentation for software programs or modules. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Maintains knowledge of existing Quantum Control application, software and systems and is certified in the various applications, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools and can validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements. Research requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements. Functions as a liaison between business and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. Responsible for managing all support issues between internal users/customers and helpdesk and third-party vendors. Responsible for creating and maintaining test scripts for Quantum Control ERP and all applications. Will conduct initial testing for new functionality and upgrades for Quantum Control ERP, modules and all applications. Manage multiple, simultaneous projects, often with competing priorities. Communicate and collaborate with team members, customers and vendors. Assist team members as needed. May be required to handle confidential tasks and/or projects. Must work closely with and communicate frequently with the Director, Systems and Development as well as Director, Implementation Services to ensure that project and departmental goals are being supported and met. Position may require travel as needed and may be required to travel internationally. Available to work after hours and weekends as required. Other duties and projects as assigned by supervisor. Required Qualifications: Experience supporting and troubleshooting users and transactions in Quantum Control by Component Control (ERP). Minimum 7 years of experience in business. Minimum 7 years of experience of direct client interaction and customer-service. Professional appearance and behavior required including, but not limited to, punctuality, positive attitude, and reliability. Excellent communication and written skills are vital, should be comfortable with people as well as technology. Must be able to work well with others in a team as well as independently, collaboration skills are vital. Able to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact. High level of accountability and can instill a sense of credibility when speaking with customers and/or vendors. Advanced problem solver with the ability to sort through complex issues and conduct comparative analysis of multiple solutions. Excellent organizational and multi-tasking skills - prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction. Ability to follow written and verbal instructions. Must be detail oriented. Must be a quick learner and adaptable to change in process or required activities. Must demonstrate integrity, business ethics, and ability to be trusted with confidential information. Demonstrated successes managing multiple, concurrent projects. Preferred Qualifications: Bachelor's degree in business or in a computer related field. Travel: None Language: Ability to read, write, speak, and understand English. Physical Demands: Work Environment: 100% office. Must be able to lift up to 30 lbs. on occasions. Carrying, Walking, Pushing, Climbing, Reaching. Working Conditions: This position works in an office environment.
    $37k-67k yearly est. 11d ago
  • IT and Salesforce Administrator

    American Short Line and Regional Railroad Association 3.3company rating

    Washington, DC Jobs

    The IT and Database Administrator manages ASLRRA technology systems as well as initiatives designed to improve ASLRRA business processes and services and deliver value to association staff and members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Technology System Administration: Serves as the internal lead on administering the core technology systems utilized in the day-to-day operation of the association, which includes: Serving as primary internal Salesforce and Microsoft 365 system administrator, including connected systems, as well as coordinating with established managed service provider partners for maintenance and development. Overseeing and maintaining existing software system integrations, and assisting with development of new ones, particularly those implemented via Mulesoft. Overseeing management of other association technology platforms including communications (iContact), accounting (Sage Intacct), surveying (Jotform) and other functions. Educating internal stake holders on technology systems and functionalities relevant to performing their day-to-day job responsibilities. Leading new technology platform implementation projects with the support of other ASLRRA staff and external technical resources. Coordinating with other ASLRRA staff and service providers on the maintenance and acquisition of physical computer and network hardware, and in-office technology services such as internet service and printing. Assist with industry data collection, hygiene, and retention, including assistance in maintaining an accurate database of members and their status. Business Process Management: Serves as the internal project manager for the implementation, development and maintenance of technology systems, with a focus on improving business processes utilized in ASLRRA operations. Responsibilities include: Development of new business processes to support ASLRRA membership, events, accounting, communications, policy initiatives, and other areas. Maintenance and evaluation of existing business processes. Internal stakeholder engagement related to business process development and maintenance. Coordination with senior ASLRRA leadership on prioritization of business process improvements, and any associated potential technology platform acquisitions. Provide technical support to members on public-facing ASLRRA platforms in coordination with other staff. QUALIFICATIONS AND EXPERIENCE Minimum two years, but preferably five years, of experience directly related to the duties and responsibilities outlined above, preferably in a membership association setting Bachelor's degree from an accredited college or university in a relevant field such as computer science, systems administration, etc, or an additional two years of directly relevant experience Administrative experience with Salesforce, Mulesoft, Sage Intacct, Microsoft 365, Zoom, and cloud-based integrations is preferred Experience with database, analysis, or scripting languages such as SQL, R, or Python is preferred Project management experience strongly preferred Experience with email distribution platforms, accounting systems, communications systems, and others utilized for the operation of a membership-based organization will be considered The association is comprised of small business short line freight railroads - no railroad experience is required, but an interest in freight railroads and transportation infrastructure more broadly would be beneficial and welcomed. POSITION REQUIREMENTS To achieve our mission, ASLRRA seeks to hire an energetic and enthusiastic individual who possesses the following: Professional demeanor and presentation Ability to organize and manage several priorities simultaneously while working under pressure and within tight deadlines Ability to take ownership of a process and use problem-solving skills to resolve issues Self-motivated team player who handles matters with tact and diplomacy High level of personal, moral and ethical standards Completion of a background screening Position is based in Washington, DC and will require work in the office (1-2 days per week), though most work can be performed remotely on other days Some overnight travel required throughout the year in support of major ASLRRA events Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. EMPLOYER INFORMATION Founded in 1913, the ASLRRA is a national trade association representing the entrepreneurial owners and operators of short line and regional railroads throughout North America. Learn more about the association and our members at *************** Salary is expected to be in the range of $80-$100k/year, commensurate with an applicant's experience and qualifications, plus potential bonus. ASLRRA also offers a benefits package that includes group health/dental/vision insurance, term life insurance, paid vacations and personal leave days, and a robust 401(k) program, in addition to participation in the Railroad Retirement Act program, a significant benefit compared to the Social Security system.
    $80k-100k yearly 12d ago
  • Systems Engineer Support SME/Lifecycle Acquisitions

    RTI Consulting, LLC 4.4company rating

    Springfield, VA Jobs

    RTI Consulting, LLC is seeking a Systems Support Engineer/SME for a contract located in Springfield, VA. This individual will be a member of a team that functions as a technical advisor for the Government Technical POC and the PMO. Provide technical support and assistance to the GPOC on programmatic matters related to the TIAM life cycle engineering and transition from development to operations. Required Skills and Experience: Active TS/SCI or above clearance, must be wiling to take a poly after starting on program. 20 total years of work experience with 15 of the 20 years Specialized Bachelor's Degree in GIS, Engineering, Computer Science, or Information Systems, or equivalent work experience. (4 additional years of work experience can be substituted for a degree) Demonstrated specialized project management experience in terms of cost, schedule, performance, and risk. Demonstrated specialized experience with IC or DoD systems architecture and engineering Desired: Master's Degree in Engineering, Computer Science, or Information Systems. Demonstrated specialized experience with the NGA Mission, acquisition processes, and the Enterprise Operations (NGA) processes. Demonstrated specialized experience with the NGA requirements and engineering process. Demonstrated knowledge of TIAM systems. Demonstrated understanding of the NGA transition process from development to operations. Duties include: Coordinates with various groups across NGA, and inside and outside NGA, to track system requirements, architecture, and integration with the National System for Geospatial Intelligence (NSG). Participation in TIAM technical reviews, program reviews, and milestone reviews Review TIAM products and artifacts and provide feedback to the Program Office and contractor. Attend and participate in TIAM ERBs and IPTs. Support system transitions from development to operations. Work in partnership with NGA Government personnel, contractors, Systems Integrators, and various mission partners to synchronize schedules and tasks to achieve successful system transitions to operations. Maintain transition schedules for program office and senior management reference. Provide support to readiness assessments and other transition activities for TIAM systems. Support transition IPTs and provide progress status regularly. Identify technical issues and communicate impacts. All employment decisions at RTI are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. RTI will not tolerate discrimination or harassment based on any of these characteristics.
    $65k-87k yearly est. 7d ago
  • Computer Vision / Deep Learning Engineer

    Waymo 3.3company rating

    Mountain View, CA Jobs

    About the Company - Waymo is an autonomous driving technology company with the mission to be the most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo One, a fully autonomous ride-hailing service, and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over one million rider-only trips, enabled by its experience autonomously driving tens of millions of miles on public roads and tens of billions in simulation across 13+ U.S. states. About the Role - Our Perception team builds the system that "sees" the world around the self-driving car. We conduct research to address real-world problems and collaborate with research teams at Alphabet. We have access to millions of miles of driving data from a diverse set of sensors, enabling researchers like you to develop complex models and techniques at scale. In this hybrid role, you will report into an Engineering Director. Responsibilities - Experience applying machine learning techniques to build multi-modal sensor fusion architectures including object detection and tracking, segmentation, road understanding, flow estimation and future prediction. Design large-scale foundation models trained on our vast data Develop data mining, labeling, training and evaluation pipelines to help the Waymo Driver Qualifications - Bachelors in Computer Science or a similar discipline, or an equivalent amount of deep learning experience Required Skills - 3+ years experience in Computer Vision and Machine Learning Experience with Python/C++ Preferred Skills - PhD degree in Computer Science or a similar discipline Publications at top-tier conferences like CVPR, ICCV, ECCV, ICLR, ICML, ICRA, RSS, NeurIPS, AAAI, IJCV, PAMI Pay range and compensation package - The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $158,000-$200,000 USD Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity.
    $158k-200k yearly 2d ago
  • IT Systems Engineer - M365

    Apex Logistics International 3.9company rating

    Los Angeles, CA Jobs

    Delivering Passion with Every Shipment! Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become the Number 1 Global Air Freight Forwarder. We are seeking a mid-level O365 an experienced Office 365 Engineer with extensive hands-on experience in managing and supporting Microsoft Office 365 environments. The ideal candidate is proactive, willing to learn, and capable of acting as Level Tier 2 support for daily O365-related issues. You should be eager to share knowledge with team members, engage in self-study, and work effectively with different vendors. Responsibilities: Manage and administer the Office 365 environment using both GUI and PowerShell., such as automating license allocation or upgrade user profiles. Run reports, update licenses, and automate daily tasks within the Office 365 environment to improve efficiency and accuracy. Manage Teams, includes policy, phone system and conference solutions, for example, creating meeting policies or troubleshooting Teams calls. Run reports, update licenses, and automate daily tasks within the O365 environment. Understand and manage license structures and features. Provide Level 2 support for Exchange Online, including mailbox management and troubleshooting, including addressing delivery failures or managing retention policies. Customize and troubleshoot SharePoint Online sites and OneDrive related issues, such as sync errors. Manage Azure Active Directory (AAD), Intune, and Single Sign-On (SSO) implementations to ensure seamless and secure access across systems. Implementations Customize and support SharePoint Online sites. Troubleshoot OneDrive issues and provide user support. Utilize Power Automate and Flow to streamline and automate business processes. Manage Microsoft Teams policies, including phone system configurations. Work with Azure Active Directory (AAD) and Single Sign-On (SSO) implementations. Collaborate with IT team members to resolve complex technical issues and provide effective solutions. Share knowledge with the team and mentor junior team members to foster professional growth and enhance team capabilities. Collaborate with IT team members to resolve complex issues. Share knowledge and mentor junior team members. Coordinate with vendors for support and implementation of new features or services. Document procedures, configurations, and knowledge base articles to maintain accurate and accessible records for the team.. Teams phone system provision. OD/SP Identify control management, template Qualifications: Bachelor's degree in Computer Science, IT, or related field, or equivalent experience. 5+ years of experience managing Office 365 environments. Proficient in PowerShell for automation and management. Strong understanding of O365 licensing and features. Experience with Exchange Online, SharePoint, OneDrive, and Microsoft Teams. Familiarity with Azure Active Directory, SSO, and Power Automate. Excellent problem-solving and communication skills. Self-motivated and eager to learn. 3+ years of hands-on experience with Office 365 administration. Proficient in using PowerShell for O365 management and automation. Strong understanding of O365 license structures and available features. Experience with Exchange Online, SharePoint customization, and OneDrive troubleshooting. Familiarity with Power Automate and Flow. Hands-on experience managing Microsoft Teams policies and phone systems. Knowledge of Azure Active Directory and Single Sign-On configurations. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to share knowledge effectively. Self-motivated with a willingness to engage in continuous learning. Ability to work collaboratively with team members and vendors. Experience acting as Level 2 support for O365-related issues.
    $113k-151k yearly est. 7d ago
  • IT Systems Administrator

    National Airlines 4.7company rating

    Orlando, FL Jobs

    National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions. Job Title: IT Systems Administrator Location: Orlando, FL Department: IT Reports To: Global Infrastructure Manager FLSA Status: Exempt Summary: The OT/IT Systems Administrator manages and maintains our operational technology (OT) and information technology (IT) systems. The ideal candidate will ensure the stability, integrity, and efficient operation of the OT/IT systems that support core organizational functions. Essential Functions: System Management: Installs, configures, and maintains OT/IT systems, including servers, networks, and software applications in the cloud and Physical IT/OT infrastructure. Security: Implements and manages security measures to protect OT/IT systems from cyber threats and ensures compliance with industry standards. Troubleshooting: Diagnoses and resolves hardware, software, and network issues promptly to minimize downtime. User Support: Provides technical support and training to users, ensuring they can effectively utilize OT/IT systems. Monitoring: Continuously monitors system performance and implements improvements to enhance efficiency and reliability. Backup and Recovery: Manages data backup and recovery processes to ensure data integrity and availability. Documentation: Maintains detailed documentation of system configurations, procedures, and troubleshooting steps. Collaborates with other IT team members to support various projects and initiatives. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field preferred. Must be a U.S. Citizen due to export control requirements 3 or more years of experience as an IT/OT Systems Administrator or similar role. Strong knowledge of Windows and Linux operating systems. Experience with Azure Cloud technologies. Familiarity with network switches, firewalls, and security best practices. Proficiency in scripting languages (e.g., PowerShell, Bash) is a plus. Working with OT/IT integrations a plus PKI experience is a plus Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus. Supervisory Responsibilities: No Physical Demands: Ability to sit for extended periods of time Work Environment: Office environment The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities. National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal. National Airlines requires all team members to complete a record in National's Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.
    $50k-63k yearly est. 2d ago
  • System Engineer

    Belcan 4.6company rating

    Mooresville, NC Jobs

    Job Title: Systems Engineer L ocation: Mooresville, NCZ ip Code: 28117S ay Rate: $100k - $120k/salary DoE K eywords: #systemsengineer #AerospaceIndustry J OB RESPONSIBILITIES:* Lead the design and development of defense systems, ensuring they meet stringent specifications and performance requirements. * Support the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule and cost constraints. Work closely with stakeholders to gather and analyze system requirements. * Perform functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. * Troubleshoot and resolve system issues, collaborating with cross-functional teams to identify root causes and implement solutions. * Deliver technical guidance and recommendations to engineering team, helping them understand and drive innovation and advanced protype concepts into automation, modeling and simulation, software architectures, and integration outcomes.* Stay current with industry trends, emerging technologies, and best practices, incorporating new ideas and innovations into the company. * Collaborate with and lead project teams to ensure warfighter requirements are met and integrated seamlessly into the overall system defense design planning and training architectures. * Deliver technical acquisition advice to the government program management, DoD/Commercial contractual statement of work (SOW) development, technical contract evaluation, and contract negotiation technical expertise. * Have willingness to work as part of a government integrated product team environment partnering technical outcomes across multiple stakeholders and organizations.* Conduct system integration and testing to verify and validate the functionality, performance, and security of defense systems. * Participate/lead and coordinate preparation, conduct and closeout of internal and external customers reviews: SRR, PDR, CDR, TRR and Stage Gate reviews. * Identify potential risks and cost associated with system development and implementation. * Ensure compliance with defense industry standards and regulations. R E QUIRED QUALIFICATIONS:* Bachelor's degree in systems engineering, Electrical Engineering or related field preferred. * Proven experience in systems engineering within the Defense Industry, 6-10 yrs of experience.* Aerospace and defense industry experience * E xperience with Microsoft Office tools and Cameo * C radle to grave systems experience * E xperience working in a design and manufacturing environment with a continuous improvement focus. * A bility to read and interpret technical drawings and documents, including: Interface Control. Documents, System/Subsystem Specifications, Verification Cross Reference Matrices (VCRM), etc. * S trong understanding of DoD Defense Planning design, training systems design, advanced technologies and capabilities, including automation, virtualization, modeling and simulation. * M ust be comfortable reporting program opportunities, plans, progress and initiatives to executive-level management, customers, and suppliers. * D emonstrated modern program management and agile (SCRUM) management techniques. * H ighly motivated and dedicated individual capable of functioning in a very fast-paced environment, with the ability to champion change and lead continuous improvement in the processes and performance of their programs. * E xcellent oral and written communication and interpersonal skills. * M ust be U.S. Citizen* A bility to obtain security clearance if deemed necessary for position. I f you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com EOE /F/M/Disability/Veterans#CJ
    $100k-120k yearly 8d ago
  • System Specialist

    Workforce Solutions 3.8company rating

    McAllen, TX Jobs

    Responsible for the support of information system resources including but not limited to computers, telephones, cell phones, and peripherals. Install and maintain network applications continuity to support the interface with Texas Workforce Commission (TWC) applications. Tasks include end user support, documentation, Install and maintain Workforce Solutions (WFS) computer equipment and software for assigned WFS center(s), software/hardware upgrades and configurations. Create and maintain user accounts, monitor and resolve day to day operations issues via WFS work order system. ESSENTIAL FUNCTIONS AND BASIC DUTIES: Review and maintain work order system for assigned WFS Center(s). Review currently active work orders assigned, document the ones that are still pending and close the completed ones. Prepare hard drive images as requested by Information Technology Manager. Manage Windows Active Directory (AD) user accounts to maintain proper security access. Maintain regular contact with WFS Single Point of Contact (SPOC) concerning work orders (WOs) in process. Provide status updates to internal and external customers. Assist, monitor and report network connectivity between WFS center locations with TWC resources. Review and maintain LAN network connectivity component list status. Troubleshoot, maintain and report any component with connectivity issues. (i.e. Virtual Computers, Voice system, Windows AD and Exchange accounts) Confirms user access to respective applications and databases. Troubleshoot and maintain peripheral equipment (e.g. Faxes, printers, monitors and ADA specific equipment.) Maintain basic configuration of WFS land and mobile phones. Install and maintain hardware and software at end user level for assigned WFS center(s) infrastructure. Review current status of hardware/software, upgrade and/or maintain as necessary. Update software on staff and public computer systems at assigned WFS center(s) as necessary. Provide basic training to staff in the use of computer hardware and software utilization. Perform audits for missing or unauthorized utilization of hardware and software, as necessary. Assist, coordinate WFS Center modifications/renovations involving physical network layer infrastructure. Review, plan and coordinate needed equipment and resources according to desired outcome. Monitor and/or assist with tasks needed to achieve outcomes. Supervise temporary contracted help when project required. Coordinate with office leadership IT related needs for the continuity of services. Performance, monitoring and physical maintenance of WFS surveillance camera systems and server backups hardware. Provision of video documentations when requested. Coordinate and assist on user files restores as needs arise. Document and communicate equipment movements between locations to responsible parties. Set up of equipment for special projects. Relocation of failed equipment. Installation of new equipment.
    $73k-103k yearly est. 2d ago
  • Wireless System Engineer

    Belcan 4.6company rating

    Palo Alto, CA Jobs

    Job Title: Senior Wireless Systems Engineer Pay rate: $74.24 /hr. Zip Code: 94304 Job Description: Responsibilities Design and develop modern wireless (Cellular and/or Wi-Fi) software stack and algorithms for Client and Volkswagen Group Technologies cutting-edge connectivity system Design and Implement state machines for control, data and voice services for interfaces with 5G/Wi-Fi modules Develop object-oriented designs, abstraction layers, middleware and system services for embedded Linux systems Define and implement good power, connection and network policy management for various network scenarios Collaborate with other HW, BSP, wireless software developers, system architecture and test teams in architecting a scalable software platform Ensure good software architecture practices are followed across the team; actively contribute to code and design reviews; perform unit testing to deliver high quality software
    $74.2 hourly 12d ago
  • Systems Engineer III - Skyway

    Jacksonville Transportation Authority 4.3company rating

    Jacksonville, FL Jobs

    Brief Description: Under the direction of the Technology Manager (TM) with dotted line reporting to the Director of Skyway Operations, the IT Systems Engineer III - Skyway, will be responsible for providing primary and frontline support for the entire operational technology stack including SCADA system, Train control system and related applications and IT infrastructure needs of the JTA Skyway system aka automated elevated people mover. The primary functions would include on-call support for the operations technology stack including applications, equipment deployed in the various Skyway stations such as passenger information displays, Public Address systems, passenger emergency phones and IT infrastructure including servers and network. Additional duties include planning, implementing, coordinating upgrades and maintaining all the information systems that support the operations of the Skyway system. This role requires on-site presence, and remote work is allowed only on an exception basis by prior approval. Periodically, this role also requires work to be performed after hours i.e., after 9:00 PM and on weekends. Essential Function(s): STANDARD DUTIES: With minimal supervision, coordinate with vendors and other JTA IT teams, the support and maintenance of all IT & OT systems used by the Skyway including servers and Network. Support the Skyway operations team by acting as the primary IT support person responsible for all operational technology including SCADA, Train control system and related applications used at the Skyway. Primary support for and rider focused IT equipment deployed at the Skyway stations such as Public Address system, Emergency Phone system, Automated Passenger information display system. Primary support for operations focused IT equipment deployed at the Skyway stations such as people counters, Guideway Intrusion detection system, Early warning Alarm System, facilities surveillance camera system. Ensure all Skyway IT & OT system adhere to cybersecurity best practices. Conducting periodic visual inspections of the various operations focused IT equipment and systems deployed across all Skyway facilities and coordinate maintenance and defect resolution through the various vendors. Work with and supervise vendors to resolve escalated issues. Provide desktop support to users in the Skyway department. Diligently use the IT ticketing system to track issues to resolution keeping the Skyway Operations updated on progress. Provides status to management periodically or as requested and performs other related duties as assigned. Works with management to identify and specify complex business requirements and processes for diverse infrastructure platforms, computing environments, software, hardware, technologies and tools. Participates in infrastructure reviews, primarily to determine if the infrastructure complies with internal standards or generally follows best practices for large-scale server configuration management. Mentor and supports other IT staff in implementation of projects as needed. Keep all IT systems current by deploying the new versions and patches from each software vendor following standard Change Management procedures. Performs mandatory storm/disaster job related functions that are essential to the Continuity of Operations Plan (COOP) and/or the EOC. SKYWAY IT & OT Systems that must be maintained: Automatic Train System (ATS) including the modems and servers that support the Guideway communication system. SCADA. Early warning alarm system. Passenger Information Display System (PIDS). Radio System and conversation recording system. Facilities surveillance video camera System: Guideway intrusion detection system. Public address System. Other duties as assigned. Minimum Qualifications: Associates degree in Information Technology, Computer Science, Management Information Systems or other appropriate related field; and a minimum of 3 years working in a Systems Engineer, Systems Admin or equivalent role. -OR- HS Diploma or equivalent; a total of 6 Certifications or Accredited College Courses in relevant Information Technology, Computer Science, Management Information Systems or other related areas; and a minimum of 3 years working in a Systems Engineer, Systems Admin or equivalent role. -OR- HS Diploma or equivalent; and a minimum of 5 years working in a Systems Engineer, Systems Admin or equivalent role. Preferred Qualifications: Production support of critical Applications. Windows and Linux server management experience. Networking experience including managing Switches. Knowledge, Skills and Abilities: Ability to quickly learn Skyway operations specific applications. Strong analytical and problem-solving skills. Ability to work in a fast paced and highly demanding environment. Excellent organizational skills and ability to prioritize work assignments. Ability to effectively communicate orally and in writing. Be available to provide Support after hours i.e., be On-call. Skilled across multiple IT disciplines to include application support, field equipment support, and server & network support. Ability to multitask. Ability to be responsive to customer requests and coordinate across departments and vendors. Work Environment/Physical Demands: The Systems Engineer III works mainly in an office environment where the noise level is usually quiet. Position may include working nights, weekends, and/or holidays in specific circumstances. Physical demands may include: Sitting and/or standing for prolonged periods. Performing repetitive motion. Periodic lifting of equipment (less than 30 lbs.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
    $79k-105k yearly est. 11d ago
  • TS/SCI, Systems Engineer Support

    RTI Consulting, LLC 4.4company rating

    Springfield, VA Jobs

    Active TS/SCI or above clearance required. RTI Consulting, LLC is seeking a: Systems Engineer Support (Lifecycle Acquisitions-Senior) with experience supporting the DoD or IC. Required: TS/SCI or above Clearance - 12 years of total work experience Bachelor's Degree in GIS, Engineering, Computer Science, or Information Systems, or equivalent work experience. Demonstrated specialized experience in information technology requirements development and Government acceptance testing. Demonstrated 8 years of specialized project management experience in terms of cost, schedule, performance, and risk. Desired: Demonstrated specialized experience with Intelligence Community or DoD systems architecture and engineering. Master's Degree in Engineering, Computer Science, or Information Systems. Demonstrated specialized experience with the Customers Mission and acquisition Process. Demonstrated knowledge of Customers legacy systems. Demonstrated specialized experience with Customers requirements and engineering process. Duties include: Provide internal Program Office support with assessing system, program, and product development across the OrcSrvcs various component programs lifecycle. Review all developer products and artifacts and provide feedback. Review all standards and policy changes and assess for impact. Attend and participate in ERBs and CCBs. Support requirements management and traceability activities, including allocation and coordination across dependent programs of record. Support requirements elicitation and negotiation efforts. Support requirements verification and validation activities. Support all ASP/ISP activity. Actively engage with the ISP PMOs (OnPrem and Cloud based) in terms of planning for anticipated technology improvements, upgrades, roadmaps, and schedules. Support PMO efforts to Identify, track, and monitor schedule and technical risks. Provide information for updates to the annual Intelligence Capability Baseline Description (ICBD), the Independent Lifecycle Cost Estimate (I-LCCE), and the OMB-300 Exhibits (or similar for MSA requirements) for IPA/Orchestration Services programs. Assist with the development of briefing documents for the CORE, ERBs, CCBs, IPTs, and Analysis Technology Lines of Business forums All employment decisions at RTI are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. RTI will not tolerate discrimination or harassment based on any of these characteristics.
    $65k-87k yearly est. 9d ago
  • Maritime IT Technician

    Marquette Transportation Company, LLC 3.7company rating

    Paducah, KY Jobs

    Title: Maritime IT Technician Position: Full-time Hourly/Non-Exempt Reports to: IT Services Manager Division: River About Marquette: Headquartered in Paducah, Kentucky and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. In addition, the Company controls over 1,000 dry cargo barges. The Company has additional offices in St Rose, LA, Lockport, LA and La Porte, TX. With over 1,500 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways. We are the only fully integrated fleet in the industry that can do what we do. Job Summary: This is an entry-level position in the maritime industry for a tech-savvy individual interested in a varied and challenging IT position. Here, you will support all the technology used in modern business including remote, enterprise, and vessel systems. You will get hands-on experience across the technology spectrum and work with leading technology vendors. This position will also support our cyber security posture, enterprise applications, and new technology projects across our company. Principal Responsibilities: Provide world-class customer service for our vessel and shore staff at Marquette. Provide remote and hands-on technical support onboard vessels and in shore offices. Diagnose computer and device problems to determine the root cause of malfunction. Maintain onboard navigational equipment (AIS, GPS Compass) and Rose Point systems on vessels. Maintain Printers, scanners, and multifunction devices onboard vessels and in offices Assist in providing network installation, maintenance, and administration on vessels and on shore Provide cellphone and cellular network device hardware and configuration support. Install, test, and configure operating systems and authorized software as required. Obtain training certifications for all Maritime and Enterprise technology used at Marquette. Support our strong cyber security focus and implement our cyber response plan if required. Document all support tasks performed in Helpdesk system (ConnectWise) and other internal tools. Follow company policy in copying software and documentation. Assist all IT teams in performing project specific and general duties as requested Receive, test, inventory and configure technology hardware for shore and vessels. Perform preventive maintenance and cleaning of shore and vessel equipment as directed. Liaise with vendors to manage equipment RMA/Warranties as needed. Work scheduled “On-Call” afterhours rotation as assigned Travel to and board vessels frequently, following company policies, and safety procedures Support and/or perform other IT related duties and/or project tasks as assigned. Qualifications: Associate degree from an accredited college or equivalent to 2 years' comparable work experience. Be available to travel locally up to 50%. Occasional overnight and overtime travel is required ( Self-motivated individual with strong customer service and communication skills Ability to learn and retain knowledge through mentor-based on-the-job training and earned certifications. Working knowledge of PC hardware, networking protocols, and mobile operating systems. Familiarization with MS Applications, Windows operating systems, and MS Office Suites. Experience with the troubleshooting and setting up of printers, cell phones, and network equipment. Familiarity with Coaxial Connections and Soldering is preferred but not required. Dexterous use of hand and power tools in close quarters and outdoors. Ability to lift 75 pounds and climb ladders. Good driving record with current, valid Driver's license, and ability to obtain a TWIC card. Marquette offers competitive pay, health, dental & vision insurance, 401K plan with company match, bonus plan, company paid life insurance, short- & long-term disability, flexible spending account, critical illness, accident insurance, and other incentives!
    $40k-55k yearly est. 15d ago
  • Network Engineer

    The Baytech Group 3.7company rating

    Baltimore, MD Jobs

    We're seeking a skilled and proactive Network Engineer to join our client's dynamic team and support a large national node network. This is a great role, team and org with exceptional benefits! Key Responsibilities: Manage and maintain core networking equipment (Switches, Routers, Firewalls, Wireless). Troubleshoot network and system issues escalated from the Service Desk. Support Cisco ISE, VoIP systems, and video conferencing networks. Collaborate on security operations, identifying network anomalies and reviewing IOCs. Mentor junior staff and contribute to system architecture and networking projects. What We're Looking For: 4+ years of network engineering experience preferred. Bachelor's degree or equivalent work experience. Technical skills: Cisco IOS, ASA Firewalls, VLANs, Subnets, BGP, DHCP, DNS, and network monitoring tools (e.g., SolarWinds, Wireshark). Strong problem-solving, communication, and organizational skills. We expect this person to be onsite in downtown Baltimore 2x/week.
    $70k-94k yearly est. 2d ago
  • Network Engineer

    C3 Innovations, Inc. 4.4company rating

    Lexington Park, MD Jobs

    Functional Description: Implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Assists Network Engineer with network modeling, analysis, and planning, including analysis of capacity needs for network infrastructures. May also implement network and computer security measures. May research and recommend network and data communications hardware and software. Required Education: BS or BA in a technical discipline. Required Experience: At least five (5) years of experience in network implementation.
    $70k-91k yearly est. 8d ago
  • Technical Support Engineer (Onsite - Louisville, KY)

    Packsize International 3.9company rating

    Technical Support Engineer Job At Packsize

    Technical Support Engineer (Onsite - Louisville, KY) Louisville KY Posted 2 months ago Share **Technical Support Engineer** **About Packsize** Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box-it's delivering what's right for our customers, their customers, our people, and the planet. **About the Role** A Technical Support Engineer (TSE) provides invaluable assistance for Packsize customers throughout North America. Only a phone call or email away, the TSE team engages our customers with a helpful balance of compassion and skill to help improve and nurture our existing customer relationships. A TSE finds themselves working daily in a diverse, multicultural team focused on bringing out the best in each person while working towards providing exceptional technical support for our customers. Looking for a motivated and driven individual with an interest in technology that learns quickly and enjoys working with customers and solving problems. Training on our equipment will be provided for all individuals and specific training in certain areas may be provided to the right individual. Maintaining an enjoyable working environment for all team members is critical so we're looking for individuals wanting to work with industry leading technology in a constructive atmosphere. **What You'll Do** * Answer inbound support calls and collaborate with customers to resolve issues. * Determines whether calls can be resolved over the phone or if they must be fixed on-site by a field service engineer. * Builds and maintains a solutions database. The solutions database works in line with the call center scripting and also functions as a resource for field service engineers to troubleshoot equipment issues. * Functions as a resource to field service engineers in their respective job functions. * Identify and diagnose problems with little information. Problem-solving tasks may include resolving mechanical/software issues, resolving operating system bugs, and reinstalling software or hardware. * Enhance the customer's positive experience with Packsize by recognizing their needs and providing solutions. * Motivate customers through training how to operate machinery and implement lean principles. * Communicate effectively, both internally and externally and utilize the CRM system to record and schedule engineering functions. * Update online database system in a timely manner to facilitate the flow of machine data and dashboard reporting. * Builds and maintains call center scripts in the CRM system to support Packsize customer growth. **What You'll Bring** * BS/BA in related discipline is strongly preferred. * Spanish speaking is a plus * Advanced degrees are a plus * Networking or IT support experience a plus * 3-5 years of hands-on experience * Experience in diagnosing, solving, and implementing solutions to technical issues * Experience in high-level remote troubleshooting * Completely dependable, excellent at problem-solving and troubleshooting * Proven track record of reliability during hotline shifts * Excellent de-escalation skills to reduce potential dispatches * Self-motivated with a proven track record in managing technical issues and projects * Highly proficient with Packsize technology with a strong attention to detail * Possess strong communication skills and the ability to communicate professionally in written responses to emails and phone communications to customers both internal and external * Must be organized and analytical, able to eliminate obstacles through creative approaches * Proven to possess great time management skills * Familiar and comfortable with high-paced, high-technology environments **Working Environment and Physical Demands** The following are representative of the typical working environment and physical demands of this position. To successfully perform the essential functions of this job, you will be required to: * Communicate with others to exchange information * Work within a production facility, warehouse, or manufacturing environment * Work in a noisy environment at various temperatures * Remain in a stationary position, often standing for prolonged periods * Move objects (equipment, machinery, and products) up to 50 lbs * Ascend and descend ladders, stairs, scaffolding, ramps, steps stools and the like * Perform tasks that require you to bend, stretch, push, pull, carry, and reach **What We Offer** *The range for this role is $28-$30/hr; however, Packsize considers several factors when determining compensation* *when extending* *a job* *offer, including but not limited to, the role* *being offered, the* *associated responsibilities,* *the* *candidate's* *prior* *work experience, education/training, and* *any* *special* *skills.* If this role excites you but you don't meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places. **Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.** For the USA, there is an adequacy decision of the European Union. This constitutes an appropriate guarantee for the protection of your personal data to the recipients participating in the adequacy decision. Transfers to the participating recipients in the USA are made on the basis of this appropriate guarantee. Transfers to recipients in the USA who do not participate in the adequacy decision are made on the basis of your consent pursuant to Art. 49 (1) lit. a GDPR. In the case of consent, there is a risk that your personal data will be processed without sufficient legal remedy or existing possibility of legal action for Europeans. You can find more information about the use of your data and the participation of recipients in the USA in the adequacy decision in our privacy policy. You can reach our legal notice under Legal Notice. Whenever you're ready to begin, just let me know!
    33d ago

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