Pacs administrator job description

University of Louisville Medical Center PACS Administrator is responsible for managing the operations, system maintenance and quality control activities of the medical imaging and cardiology Picture Archiving Communication System (PACS) as well as the supporting applications such as Powerscribe 360, Powershare, TeraRecon, Magview, etc. PACS administrators support the mission of the organization which is “We are an academic medical center, dedicated to improving the health and well-being of people through research, education, clinical care, and community service. We embrace the opportunity to teach others, to learn from our partners, and to care for patients in our community with skill and dignity. We build upon our rich history of medical innovation and community service to improve the lives of those in our care. Our mission is exemplified in our exceptional, compassionate, and high quality medical care.
Responsibilities
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Adheres to and exhibits our core values:
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
• Maintains, monitors and troubleshoots systems to ensure uninterrupted operation.
• Collaborates with all departments to assist with patient flow and process improvement. Participates with the development of operating standards, protocols, and administrative policies and procedures in accordance with compliance and governing bodies.
• Works closely with vendors, corporate management, and medical imaging to oversee and coordinate strategic planning for medical imaging initiatives.
• Acts as liaison between clinical departments, biomed, and other internal departments, vendors, and outside agencies to ensure the delivery of timely and efficient services and problem resolution.
• Serves as a resource for the PACS applications and acts as a consultant for advanced troubleshooting needs.
• Responsible for recommending and presenting budget requests for medical equipment and applications.
• Provides leadership to achieve optimal operational, financial, and satisfaction outcomes.
• Supports change and is responsible for the development, interpretation, implementation and evaluation of the goals/objectives and process improvement activities during project implementation.
Qualifications
Education / Accreditation / Licensure (required & preferred):
• Required: Two to five years of PACS/RIS or other imaging and integration support experience.
• Required: Bachelor's degree in related healthcare discipline or information systems discipline.
• Preferred: Radiology and/or Cardiology Experience

Experience (required and preferred):
• Required: Professionally appropriate verbal and written presentation skills.
• Required: Ability to work effectively both independently and as part of a team.
• Required: Experience using computers for a variety of tasks.
• Required: Ability to work on tight deadlines.

The PACS Analyst serves as a key onsite and/or healthcare system resource for implementation and support of Radiology/PACS.

The Analyst will deliver high quality support services to achieve high levels of customer satisfaction and demonstrate knowledge and understanding of Windows workstations and servers.
Essential Functions:
Supervise all systems daily activity related to PACS, PS360, Conserus, including but not limited to image workflow, archiving, auto-routing, prefetching and other related activities.
Monitor support tickets for issues related to supported systems.
Escalate to senior technical personal or vender as appropriate.
Monitors timeliness of support resolution and communication - raises concerns to management when appropriate.
Familiarity with specific radiology equipment across multiple modalities, DICOM communications, HL-7 interfaces and WAN networks.
Works closely with physicians, clinical staff, management and vendors over the phone and in person to ensure timely and complete capture of DICOM digital image data into the PACS system as well as results.
Performs as a project lead.
Also responsible for system administration for various other Enterprise Information Systems.
EIS applications include but not limited to Radiology / TeraRecon, DynaCad, PowerScribe360, Segami, GE ViewPoint, DoseMonitoring, PeerView, Virtual Desktop Integration, PenRad, SPLUNK, Siemens RIS, IDX RIS, RIS, Vendor Neutral Archive and others.
Ability to be part of an on-call rotation is a requirement of this position.
Job Requirements:
Bachelor's degree in a related area preferred.
5 - 10 years of experience in the field or in a related area.
Experience working with PACS.
Experience working with Powerscribe.
Ability to travel to other sites as needed across the healthcare system.
Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Working in conjunction with radiology leadership (Radiology Chief and Director) and under guidance of a PACS Administrator III, provides operations management of imaging of informatics platforms to meet local facility operational objectives. Responsible for systems data management and integrity of Radiology PACS systems including worklist management, data reconciliation, monitoring performance of PACS components to support 24/7 Radiology operations. Responsible for systems support, training and integration of PACS related initiatives across the service area.
Essential Responsibilities:

+ Responsible for the planning, installation, testing and operational support of digital imaging (PACS) and ancillary systems, including operating systems, networking, software, and system administration to support the radiology department.

+ Coordinates and participates in after hour call to provide technical support.

+ Provides guidance and support for subordinate staff as needed.

+ Supports the Digital Imaging and Communications in Medicine (DICOM) standard relating to systems operations.

+ Knowledge of HL7 standard in exchange, integration sharing, and retrieval of electronic health information especially as it relates to patient registration and reporting in a PACS environment.

+ Must possess ability to analyze and monitor system performance and make proactive recommendations for improving systems performance and stability.

+ Provides guidance and direction in supporting other PACS administrators as needed.

+ Participates in incident and problem management processes. Coordinates prevention plans and addresses escalations as appropriate.

+ Acts as a liaison between radiology departments and outside customers relating to medical imaging initiatives.

+ Responsible for providing technology planning and implementation assistance for related projects.

Basic Qualifications:

Experience

+ Minimum three (3) years of working with healthcare and related platforms

Education

+ Associates degree.

License, Certification, Registration

+ Imaging Informatics Professionals Certificate within 12 months of hire

Additional Requirements:

+ Experience in conducting training, implementation and troubleshooting of imaging informatics products (software and hardware).

+ Knowledge of federal state and local regulations that pertain to records retention, confidentiality and the release of medical records. (i.e. HIPAA)

+ Must be able to work in a Labor/Management Partnership environment.

+ Strong verbal and written communicaitons skills.

Preferred Qualifications:

+ Voice Recognition software and hardware experience preferred.

+ Preferred experience in administrative operations within a healthcare environment.

+ Bachelors degree in healthcare related discipline or technical specialty (i.e. informatics, information technology)

+ Additional Imaging certificates preferred such as (PACS Administrators Registry and Certification (PARCA), Clinical Research Associate (CRA)

+ Specific clinical imaging license\certifications (e.g. ASRT, ARDMS, ARRT)

COMPANY: KAISER

TITLE: PACS Administrator II

LOCATION: Vallejo, California

REQNUMBER: 1102527

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.