PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **VP, Global Field Operations** to join our diverse, customer-focused team! You will report to our Chief Revenue Officer and serve as a strategic and transformational partner to sales and customer success leadership, finance, and cross-functional teams, leading our Global Field Operations organization. You will oversee a high-performing team spanning global and regional sales operations, as well as our global sales enablement function, driving strategic planning and operational excellence across our sales, customer success, and partner teams. In this role, you will architect and execute revenue growth initiatives that support PagerDuty's ambitious journey to $1B in revenue and beyond, ensuring our go-to-market teams have the systems, insights, and enablement they need to succeed at scale.
**KEY RESPONSIBILITIES**
+ Lead a global team across regional operations, centralized global operations, sales strategy and planning, and sales enablement
+ Establish scalable Revenue Operations, including pricing and deal support, quote-to-cash optimization, and technology deployment to enhance productivity
+ Lead sales, partner, and customer success strategy development and annual planning cycles, prioritizing strategic initiatives and ensuring alignment with company financial plans and objectives
+ Design and implement territory planning, capacity modeling, and target assignment using market insights, propensity models, and industry benchmarks to optimize field organization performance
+ Partner with sales and customer success leadership and finance to design, implement, and monitor compensation plans that drive organizational priorities and healthy attainment levels
+ Develop reporting and analytics that provide actionable insights for management decision-making and measurable impact on field effectiveness
+ Support sales and customer success operating rhythm and management discipline, including forecasting, pipeline management, QBRs, and quarterly board reporting
+ Deliver enablement programs in partnership with sales and customer success leadership, to ensure our customer-facing teams are equipped to sell and support our diversifying product portfolio
+ Build and scale high-engagement global teams while maintaining effective field communication programs and vendor/contract management
**BASIC QUALIFICATIONS**
+ 15+ years of experience in sales, revenue, or GTM operations with senior leadership experience (3rd line+) in growth companies
+ Mix of public/private SaaS industry experience with company revenues of $500M+, ideally in a Rule of 40 environment
+ Demonstrated experience as a strategic thought leader, driving transformative global strategies and optimization initiatives to align sales and customer success motions and processes with revenue goals.
+ Demonstrated experience leading and scaling global teams with proven ability to attract, develop, and retain top talent
+ Strong financial acumen and expertise in sales planning, processes, and management methodologies across different segments and geographies
+ Very confident with Salesforce.com CRM and data-driven approach to business analysis, visualization, decision-making, highly effective communication and cross-functional collaboration skills with the ability to influence executives and gain consensus across stakeholders
**PREFERRED QUALIFICATIONS**
+ Consulting experience or an MBA degree
+ Executive presence with the ability to influence at all levels and an innovative mindset around cutting-edge technologies
+ Experience with both product-led and sales-led growth motions across enterprise segments and channels
+ Willingness to travel occasionally and collaborate in-office with the leadership team
The base salary range for this position is $275,000 - $345,000. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$275k-345k yearly 60d+ ago
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Vice President, Chief Architect
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you.
**PagerDuty's Vision for Architecture**
We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability.
**How You Impact Our Vision:**
+ Lead technology strategy that influences across multiple products, teams, and geographies
+ Driving and promoting reliability engineering strategy and best practices
+ Lead design reviews to ensure scalable and reliable systems
+ Stay close to technology with a hands on approach
+ Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together
+ Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence
+ Act as coach and mentor to our Staff+ engineers
+ Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes
+ Bring a pragmatic approach to technology driven decisions and investments
+ Ability to participate quickly in teams at both architecture design and implementation
**Requirements:**
+ Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments
+ Strong leadership skills that showcases by leading through influence across functional and organization boundaries
+ Experience in driving architecture throughout a product portfolio across a diverse technology organization
+ Experience in establishing, driving, standardizing reliability engineering practices
+ Excellent communications skills to engage with both business and technical audiences
+ Proven track record of innovative, creative, and results driven outcomes
+ Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps
+ Experience with cloud platforms (e.g., AWS, Azure, or GCP)
+ Experience working with team members across various geographies
+ Experience in evaluating talent and products in mergers and acquisitions
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$135k-192k yearly est. 60d+ ago
Business Development Representative (BDR)
Informatica LLC 4.9
Austin, TX job
Build Your Career at Informatica
We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to handle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.
Technology You'll Use
Salesforce, SalesLoft, ZoomInfo, LI Sales Navigator, Nooks, BuzzAI, 6Sense
Your Role Responsibilities? Here's What You'll Do
Generate prospective customers through outbound prospecting and progression through inbound leads that will be transitioned to the field sales team to progress towards close
Market Informatica's products and services by using a multi-channel approach to engage new prospects and existing customers
Work towards well-defined sales support goals based on results stemming from established processes for supporting the discovery and qualification of our solution opportunities
Experience researching and generating leads to make recommendations in situations not covered by defined work parameters
Collaborate well with others, in person and remotely, to achieve team or individual sales goals
Aspiring for growth distinguished by levels of sales proficiency and technical certification What We'd Like to See
Experience working as field overlay
Sales & software certifications
BA/BS degree
Role Essentials
1+ year relevant sales experience
Familiarity with Salesforce, & LinkedIn Navigator
Experience establishing communication and engagement with prospects
Perks & Benefits
Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
Flexible time-off policy and hybrid working practices
Equity opportunities and an employee stock purchase program (ESPP)
Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.
$46k-62k yearly est. 5d ago
Product Support Specialist
Box 4.6
Austin, TX job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts.
WHAT YOU'LL DO
Become a technical expert on a product domain of the Box product suite and rapidly grow technical and product knowledge overtime.
Engage on customer-facing activities, such as product troubleshooting and providing support to enhance their use of the Box product.
Gain insights into how our largest customers utilize Box on a daily basis, becoming the voice of the customer for Product and Engineering Teams.
Learn how our largest customers use Box on a day-to-day basis and become the voice of the customer to our Product and Engineering Teams.
Collaborate directly with internal teams such as Customer Success Managers, Software Engineers, Implementation Consultants, Solutions Engineers, Security Operations, Release Management, and Product Managers to optimize our service.
Develop both technically and professionally through these internal connections.
Benefit from ongoing training and continued education on topics and opportunities such as tooling, web development, project management, and personal development.
WHO YOU ARE
You have a BA/BS degree.
1+ years experience in Product Support, Admin Experience Support, or a similar role a plus.
You are technically savvy with a curiosity for how software works and passion for innovation.
You're a team player that collaborates well with other support tiers and cross-functional colleagues of varying experience.
You are comfortable interacting with a high volume of customers over a variety of channels (phone, email, web-based screen-sharing).
You are able to devise creative solutions/workarounds when the product may not align with customer expectations.
You possess a strong desire to learn and grow with the ability to apply those learnings on customer cases.
You have experience providing customers with exceptional enablement & correspondence.
Your north star is a focus on always aiming to solve the problem at hand and preventing the next, with a high attention to detail.
You have excellent written and verbal communication skills.
You have high attention to detail, ability to troubleshoot, and utilize resources.
You are a self-starter, motivated to work independently and make decisions when given a project or task.
Demonstrated ability managing priorities and adapting in a fast-paced environment.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range$50,000-$55,000 USD
$50k-55k yearly Auto-Apply 4d ago
Strategic Account Executive - NY, NJ
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
**Overview of the Role:**
PagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new business and support our key strategic accounts by embracing PagerDuty's commitment to "Champion the Customer," and you will be responsible for delivering exceptional sales experiences by identifying challenges in customers' environments, and transforming those challenges into business-driven perspectives, while communicating the positive impact of resolving them. This role encompasses the overall success and sales performance of a defined account territory.
**How You Impact Our Vision**
You will be engaging, influencing, and fostering relationships with individuals at various levels within organizations, including individual contributors, mid-level management, and C-suite executives, to drive their digital transformation strategy with leading enterprise customers. Your role will involve:
+ Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers. This involves collaborating with teams such as Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams.
+ Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action in addressing those challenges.
+ Generating revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts.
+ Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership.
+ Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion, depending on the situation.
+ Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction.
+ Exceeding monthly, quarterly, and annual quotas.
+ Utilizing our sales methodology and processes effectively for lead management and sales forecasting.
+ Committing to pipeline generation and conducting thorough account research.
**Basic Qualifications:**
+ At least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)
+ Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets
+ Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers' needs and translate them into tailored solutions
+ Strong presentation, verbal, and written communication skills
**Preferred Qualifications:**
+ Advanced knowledge around DevOps, IT Ops and Platform Engineering
+ Familiarity with MEDDICC and Command of the Message
+ Strong technical expertise, understanding of engineering culture, and the ability to connect with customers
+ Bachelor's Degree or higher is preferable
The base salary range for this position is 160,000 - 185,000 USD (50/50 split). This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$108k-143k yearly est. 60d+ ago
Sr Director, Product Management - AI & Automation
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth.
**Key Responsibilities**
+ Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings.
+ Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes.
+ Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows.
+ Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms.
+ Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A.
+ Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models.
+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR.
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability.
+ Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact.
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.
**Basic Qualifications**
+ Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation.
+ Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities.
+ Experience with and deep interest in building experiences powered by generative and agentic AI.
+ Strong technical acumen and experience leading and developing high-performing product management teams.
+ Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset.
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount.
**Preferred Qualifications**
+ Experience building and delivering business results from AI/ML, observability, or incident management products.
+ Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs.
+ MBA degree is beneficial, but not required.
+ Exceptional analytical, strategic thinking, and problem-solving abilities.
+ Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts.
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$142k-183k yearly est. 60d+ ago
Senior Software Engineer I - Cloud SIEM
Sumo Logic 4.4
Austin, TX job
Sumo Logic's Cloud SIEM (Security Information and Event Management) platform provides comprehensive security visibility and analytics for modern cloud and hybrid environments. Leveraging advanced analytics and machine learning, our Cloud SIEM delivers real-time threat detection, incident response, and compliance management. Designed for scalability and efficiency, it seamlessly integrates with a wide range of security tools and data sources, enabling organizations to effectively manage and mitigate security risks while optimizing their security operations. Sumo Logic's Cloud SIEM empowers security teams to stay ahead of evolving threats and maintain robust security postures.
SumoLogic is seeking a strong Software Engineer, backend, to join our Cloud SIEM team. As a Software Engineer, you will play a critical role in designing, developing, and maintaining our cutting-edge cloud-based SIEM solutions.
Responsibilities
Design, develop, and maintain high-performance, scalable cloud services
Collaborate with cross-functional teams to define, design, and ship new features
Ensure the best possible performance, quality, and responsiveness of services
Identify and correct bottlenecks and fix bugs
Experience with CI and on-call production support
Help maintain code quality, organization, and automation
Participate in code reviews and provide constructive feedback to team members
Mentor junior engineers and help them grow their technical skills
Stay up-to-date with the latest industry trends and technologies to ensure our products remain cutting-edge
Requirements
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
5-8 years of industry experience with a proven track record of ownership
Experience with Scala (or another JVM language) and Kafka in production environments
Experience in multi-threaded programming and globally distributed systems (preferably in AWS)
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders
Demonstrated ability to learn quickly, solve problems and adapt to new technologies
Familiarity with Agile development methodologies and practices
Occasional on-call availability.
Nice to Haves
Experience building/maintaining production services built in Python
Familiarity with Docker, Kubernetes, Helm, Terraform, etc.
Knowledge and understanding around operating Kafka at scale
Experience running Apache Spark & Iceberg in production environments
Familiarity with the security space
Working experience with GitHub Actions or other CI pipelines
A GitHub account with recent activity and contributions to open source projects
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ******************
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
The expected annual base salary range for this position is $141,000 - $165,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards.
Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.
$141k-165k yearly Auto-Apply 60d+ ago
Sales Engineer
Sumo Logic 4.4
Austin, TX job
As a Sales Engineer, you will be the primary technical resource for our Mid-Market Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic's ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers' success.
We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve.
Responsibilities
Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic's value proposition, vision, and strategy to customers
Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
Deliver product and technical demonstrations of the Sumo Logic service
Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers
Requirements
B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred)
2+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers
Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred)
Experience with leading and running technical validations like Proof of Value (preferred)
Experience selling and working with pure SaaS solutions in multi-tenant architectures
Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.)
Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred)
Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred)
Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred)
Strong written and verbal communication skills, as well as business and technical acumen
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ******************
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
The expected annual base salary range for this position is $114,000 - $133,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards.
Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.
#LI-REMOTE
$114k-133k yearly Auto-Apply 29d ago
Principal Compensation Partner
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Principal Compensation Partner** to join our diverse, customer-focused team! As Principal Compensation Partner, you will report to and partner closely with the Director of Global Compensation to build and refine PagerDuty's global broad-based compensation programs to better attract and retain key talent, as well as align with the business's strategic and financial goals. You will be empowered to identify opportunities and execute efforts to improve our service delivery model and content, and to scale and automate our processes. The ideal candidate will have proven experience in successfully collaborating cross-functionally with HR Business Partners and business leaders to lead the design and implementation of broad-based compensation programs globally.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**KEY RESPONSIBILITIES:**
+ Partner with the Director of Compensation to design, implement, and regularly evaluate PagerDuty's global compensation programs and processes, including base pay and incentive programs, salary range and job title frameworks, career architectures and merit/promotion guidelines
+ Collaborate and consult with senior leadership and HR Business Partners to create solutions and ensure that compensation programs meet the demands of the ever changing talent and economic market and are competitive.
+ Provide day-to-day guidance to HRBPs, Recruiters, and people leaders on exception requests and pay decisions.
+ Act as the project manager and key contributor to the compensation review/merit process.
+ Network with industry peers to evaluate trends to ensure market competitiveness of all programs and offerings
+ Partner with our Executive Compensation Partner on long-term incentive/stock compensation market evaluation and administration and other executive compensation matters as needed.
+ Ensure accuracy and integrity of HR data by partnering with the People Operations and HRIS teams to conduct regular audits and quality control measures, implementing automation of audits to reduce manual work.
+ Provide occasional mentoring to other members of the Compensation and broader Total Rewards team.
**BASIC QUALIFICATIONS:**
+ **Minimum 8 years** experience as a compensation professional, with a mix of experience as a direct partner to the business and as a program manager and/or analyst, primarily for a global organization; or transferable relevant experience.
+ Ability to successfully lead by influence, work independently with high-level guidance, and meet deadlines in a fast-paced, dynamic environment.
+ Proven experience successfully managing large, cross-functional projects
+ Excellent communication skills, both verbal and written, with the ability to present and translate complex data and insights in consultation to diverse stakeholders.
+ Critical and curious thinker with a focus on data-driven recommendations, automation attention to detail, accuracy, and confidentiality.
+ Proven ability to effectively collaborate and influence outcomes while not being directly responsible for final decisions
+ Familiarity with HRIS systems,reporting tools and/or using AI or automation tools
+ Strong global knowledge of labor laws, regulations, and industry standards related to compensation and HR analytics
**PREFERRED QUALIFICATIONS:**
+ Experience in a high tech public B2B SaaS organization.
+ Hands-on experience with Workday HCM and Advanced Compensation, particularly as it relates to administering a compensation review process Previous experience successfully managing companywide compensation review and planning cycles
+ Experience designing and implementing a new or redesigned job architecture and related compensation framework
+ Knowledge of global statutory compensation requirements..Expertise in statistical analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as we use Jira for intake of most requests.
The base salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$108k-138k yearly est. 34d ago
Director, Business Insights
Informatica 4.9
Austin, TX job
We are looking for a strategic Director, Business Insights to join the core Strategy, Planning, and Data Insights organization at Informatica. This is an important leadership role responsible for transforming our data assets into actionable intelligence that drives strategic and operational decisions, with a critical focus on the Customer Experience (CX) domain. You will define the analytical agenda, ensure the quality and delivery of all executive-level reporting, and the use of analytical techniques across the business.
You will report to the Senior Director, Strategy, Planning, and Data Insights and acts as the partner for the CX leadership team. We ask that you have a blend of analytical acumen and focused on ensuring that the entire CX ecosystem is optimized through data-driven strategies, from improving retention models to standardizing global performance reporting. Success hinges on your ability to translate complex data findings into clear, recommendations that influence senior leadership.
Your Role Responsibilities? Here's What You'll Do
The Director, Business Insights is accountable for the governance, quality, and strategic application of all analytical output focused on customer health and business efficiency. Your responsibilities and goals include:
* Executive Insights & Delivery: Oversee the end-to-end process for generating and presenting high-quality, strategic reports, including all executive-level deliverables (e.g., Board Decks, Investor Reviews, Quarterly Business Reviews). Achieve 100% on-time delivery of compelling insights for senior leadership.
* Customer Value & Behavior Frameworks: Oversee the strategic design and integration of frameworks that provide deep insights into customer behavior, retention, and value optimization across departments.
* Strategic Data Enrichment: Lead the initiative to systematically incorporate external market, economic, and industry variables into core reporting, enhancing strategic forecasting, trend analysis, and competitive positioning.
* Analytical Transformation & Process: Organizational efficiency by establishing and socializing standardized reporting processes and reusable insight templates.
* Advanced Analytics Adoption: Provide strategic direction and governance for the use of AI and advanced analytics techniques to automate complex, multi-variable trend analysis, ensuring high use and trust across leadership.
* Trusted Partnership: Serve as the primary strategic insights partner to across the EX organization and departments.
What We'd Like to See
* Advanced degree (e.g., MBA, MS) in a quantitative discipline, Finance, or Strategy.
* Experience operating within a Customer Success, Renewals, or Global Support organization in a large enterprise.
* Experience building or refining an integrated reporting structure that consolidates metrics from multiple service functions (e.g., Support, Professional Services, Education)
Role Essentials
* 10+ years of professional experience in Business Insights, Analytics Strategy, or a related role within the technology sector.
* 5+ years of experience influencing and partnering with Senior leaders and C-suite executives.
* Experience with enterprise software business models, key customer metrics (e.g., retention, churn, adoption rates, service efficiency), and the ability to link analytical insights directly to financial and strategic outcomes.
* Executive Storytelling: Proven ability to synthesize vast amounts of complex data into simple, strategic, and narratives suitable for an executive audience.
* Analytical Governance: knowledge of analytical methodologies, predictive modeling, and data visualization best practices, sufficient to critique and guide technical analytics teams.
* Stakeholder Management: Demonstrated experience managing complex, relationships efforts across competing business demands.
* Data Proficiency: Experience navigating data environments, understanding SQL concepts, and operating with a major BI visualization platform (e.g., Tableau, Power BI, Looker).
* GenAI Skills: Experience with GenAI Technologies to enhance analytics, automate insights and improve data storytelling is a huge plus
We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.
$117k-153k yearly est. 2d ago
Sales Development Representative (Austin, TX)
Box 4.6
Austin, TX job
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Sales Development Representative, you'll work closely with our Account Executives and Marketing department to ensure leads are effectively managed across teams in order to attract great clients. Our SDRs play a crucial role in the company, and we'll provide you with the necessary tools, training, mentorship, and leadership as you collaborate with companies to identify their challenges and how Box can help solve them.
WHAT YOU'LL DO
* Act as the initial point of contact for new customers via our sales channels and respond promptly to their inquiries
* Engage with potential clients through various communication channels such as calls, emails, and marketing efforts aimed at creating business opportunities
* Successfully negotiate and close contracts for deals valued at less than $5,000 in Annual Recurring Revenue (ARR)
* Foster connections with a wide range of clientele and encourage discussions about Box solutions
* Demonstrate attentive listening skills when understanding customer requirements and articulating how Box can meet those needs effectively
* Meet established quota targets for territorial revenue growth consistently
* Adhere to Box's standards when using the Salesforce system while also providing lead metrics
* Occasionally close deals yourself with smaller organizations
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
* Strong interest in transitioning to a role in outbound sales
* Team-centric mindset - demonstrated ability working well in a collaborative environment
* Experience in engaging with customers and adept at resolving challenges effectively
* Excellent time management skills
* Strong relationship-building abilities
* Strong communication skills and proven ability to identify potential customer opportunities
Preferred Experience:
* Previous experience in a lead generation role or sales
* Track record of success in a performance-driven role focused on meeting specific metrics
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$61,000 - $76,500 USD
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$61k-76.5k yearly 58d ago
Head of Data & AI Transformation Programs
EDB 4.2
Austin, TX job
**A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ********************
**Job Description:**
The Head of Data & AI Transformation Programs will lead the orchestration of EDB's enterprise-wide AI initiatives. This leader will connect strategy with execution, driving adoption, governance, and delivery of AI and data initiatives across the organization.
You will collaborate with Engineering, Product, GTM, and Operations leaders to design and scale an AI operating model that moves beyond proofs of concept toward measurable production outcomes. The ideal candidate combines strong program management skills with technical fluency in data systems, automation, and AI technologies.
**What your impact will be:**
**Program Leadership and Technical Delivery**
+ Lead and manage the execution of EDB's strategic Data, Automation, and AI roadmap from concept through production deployment.
+ Translate high-level AI strategy into actionable, measurable programs with clear technical milestones and KPIs.
+ Partner with Engineering and IT to ensure the scalable, secure, and compliant delivery of AI initiatives across EDB.
+ Drive productionization of AI workflows, shifting from business-led proofs of concept to centrally supported, operationalized systems.
+ Define and evolve the operating model for AI deployment, integrating data engineering, MLOps, and governance frameworks.
**Enablement and Adoption**
+ Act as an AI enablement leader by embedding AI capabilities into core workflows across business functions.
+ Partner with HR and Communications to scale digital fluency and AI literacy initiatives company-wide.
+ Build repeatable enablement frameworks for internal and customer-facing AI applications within the Customer Zero model.
+ Lead continuous feedback loops between internal users, product, and data teams to inform future enhancements.
**Cross-Functional Coordination and Governance**
+ Collaborate with Product, Engineering, Legal, and Security teams to implement AI governance and data management standards.
+ Partner with Trust, Risk, and Compliance to ensure all AI workloads adhere to security and regulatory policies.
+ Drive alignment with the Central AI Committee and Communities of Practice on tooling, data access, and AI deployment patterns.
+ Support EDB's Postgres AI and Sovereign AI roadmaps, ensuring integration across analytical, transactional, and ML systems.
**Measurement and Impact**
+ Define, track, and report on KPIs tied to AI-driven business value such as automation efficiency, customer engagement, and retention uplift.
+ Partner with BI teams to operationalize these metrics within tools like Tableau or other observability platforms.
+ Build and maintain visibility into AI workloads, resource utilization, and infrastructure cost forecasting.
+ Lead the measurement and reporting of impact across all AI initiatives, from internal productivity gains to customer outcomes.
**What you will bring:**
+ 10+ years leading Data, AI, or Digital Transformation initiatives, ideally in enterprise environments.
+ Proven experience building and managing data-centric or AI programs that bridge business, technical, and governance domains.
+ Strong understanding of AI systems and architecture, including embedded AI, generative AI, BYOAI, and model deployment frameworks.
+ Experience with data governance, MLOps, and automation tools, along with familiarity with cloud environments such as AWS, GCP, or Azure.
+ Strong program management skills, comfortable driving complex, multi-stakeholder initiatives from inception to delivery.
+ Ability to translate complex technical concepts into actionable strategies and execution plans.
+ Strong collaboration and communication skills, with experience engaging senior leadership and cross-functional teams.
**What will give you an edge:**
+ Experience working in a "Customer Zero" or similar internal piloting and development capacity.Familiarity with challenges related to data fragmentation and the need for centralized, structured data.
+ Experience in change management for new technology adoption, including addressing adoption concerns across teams.
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
\#LI-Remote #BI-Remote
$134k-178k yearly est. 2d ago
Product Manager - App Platform
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Product Manager - App Platform** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
Our App Experience Platform team enables a scalable, and consistent front-end web and mobile experience across PagerDuty's Operations Cloud by leveraging consistent technology standards, UI principles and best practices to deliver exceptional user experience. The platform will be used to create experiences for PagerDuty admins, incident responders and stakeholders alike.
In this role, you'll work with UX design, engineering and program management to accelerate product development in delivering a consistently outstanding user experience and make our product more broadly available.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**Key Responsibilities**
+ Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
+ Partner with our apps and platform product teams to understand, consolidate, and prioritize their UX needs
+ Deliver a powerful web and mobile user experience platform that empowers our app teams to deliver market-leading usability
+ Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs to make our products available to more customers
+ Develop and deliver on an integrated roadmap serving our business priorities and product team needs
**Basic Qualifications**
+ 2+ years of product management experience in SaaS, enterprise software, or developer tools
+ Familiarity with web and mobile application design and technical implementation
+ Technical depth and communication skills to collaborate effectively with senior engineers
+ Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
+ Proficiency with analytics tools and a track record of data-driven decision-making
+ Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
+ Strong customer empathy and a curiosity-driven approach to learning their needs
+ Ability to lead through influence and drive outcomes across teams
+ Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand
**Preferred Qualifications**
+ Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering)
+ Strong understanding of incident response and DevOps workflows
+ Ideally located near a PagerDuty office: Toronto (Canada), Lisbon (Portugal), Atlanta, GA (USA), or San Francisco, CA (USA)
The base salary range for this position is 140,000 - 235,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$108k-138k yearly est. 60d+ ago
Mid-Market Account Executive
Box 4.6
Austin, TX job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Mid-Market Account Executive, you will be responsible for seeking out new customers and communicating how Box can help meet their content management and collaboration needs. You will have experience prospecting, running discovery calls/demos, negotiating, and a track record of closing new business. You should also understand use cases and how to sell across multiple departments and industries. To be successful in this role you will understand how to go after new business and build relationships with potential customers. Intrigued? We want to speak to you!
WHAT YOU'LL DO
Source and close net new logos within a given territory, across all verticals, in the Mid-Market segment (500-2000 employees)
Develop and implement a comprehensive territory plan
Conduct research to understand your customers and prospects, gaining insight into their business challenges and the value proposition of Box
Influence and drive the sales process while managing stakeholders effectively.
Collaborate with internal partners to advance deals and ensure customer success
Visit territories to meet customers in person
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4+ years sales experience with a proven track record of success
Proven ability to learn new technology and products
Have clear examples of closing deals using a proven sales process
Effectively uses a repeatable method for uncovering greenfield opportunities and building out a new territory
Previous experience building relationships and selling to C level executives
Prior success in technology sales
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range$198,500-$248,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range$198,500-$248,000 USD
$76k-110k yearly est. Auto-Apply 4d ago
Sr. Security Program Manager
EDB 4.2
Austin, TX job
**A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ********************
As a **Sr. Security Program Manager** on the Information Security team, you will contribute significantly to the scaling and optimization of our security program, helping proactively mitigate information risks. You will support the implementation of a comprehensive, "security-by-design" operational model across the organization.
This role requires a blend of strategic planning, hands-on project execution, and strong security expertise. You will be an important link across business units, ensuring security standards are met and assisting in customer diligence activities to reinforce EDB's security and compliance posture.
**What your impact will be:**
+ Contribute to the scaling and refinement of EDB's control framework and associated policies and procedures to support business growth and reduce inherent information risks.
+ Support the integration of new security frameworks, including ISO 27001 and ISO 42001.
+ Assist in the annual planning process for Information Security initiatives, ensuring alignment with business objectives and demonstrating the program's value-add.
+ Help develop and implement a metrics-based program to measure the performance, efficiency, and effectiveness of EDB's information security initiatives.
+ Collaborate with Product Management and Engineering teams to embed security-by-design principles into the development lifecycle and delivery process.
+ Establish essential working relationships with engineering leadership, product management, and executive management.
+ Educate and consult with control owners on effective control environments and appropriate audit evidence.
+ Translate complex security frameworks into actionable control designs and support implementation.
+ Coordinate and support internal teams during third-party auditor engagements.
+ Manage the process for security control exception lifecycle, managing the request, approval, and time bound remediation of approved control deviations.
+ Assist in the overall optimization of the sales process from contract review to security diligence.
+ Contribute to customer security diligence efforts, managing questionnaires and requests while continuously improving the efficiency and effectiveness of the response process.
+ Guide team members on priority tasks and project execution, as needed.
**What You Will Bring:**
+ Proven experience in information security and compliance, including project management.
+ Strong experience with auditing security objectives of SOC2, HIPAA, FedRAMP (800-53), NIST, and ISO 27001.
+ Ability to navigate compliance controls and cloud security best practices.
+ Proven project management skills, with the ability to manage multiple projects simultaneously.
+ Excellent communication skills to keep internal and external stakeholders aligned.
+ Drive, a proactive attitude, and thorough attention to detail.
**What Will Give You an Edge:**
+ Certifications: Certified Information Security Auditor (CISA), Certified Information Systems Security Professional (CISSP), or other technical certifications.
+ Project Management certification (e.g., PMP).
+ Experience with Hyperproof GRC Platform and Atlassian Suite.
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
\#LI-Remote #BI-Remote
$101k-129k yearly est. 60d+ ago
Senior Sales Engineer
EDB 4.2
Austin, TX job
**A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit ********************
EDB is looking for a **Senior Sales Engineer** to join our team of Sales Engineering professionals. As a Senior Sales Engineer at EDB, you will be responsible for supporting the sales team in all technical aspects of the sales process including presentations, demos, proof of value, pilots, technical workshops, technical account management, etc. You will work closely with Field & Insides Sales, Partners, Product Management & Engineering to be a conduit of technical requirements to & from EDB to our clients.
**Qualifications:**
+ Relational database experience (PostgreSQL or Oracle and MySQL or SQL Server or Sybase or DB2). Active use or, administration of such database(s)
+ Customer-facing experience either in a pre-sales, sales engineering, consulting, or support capacity
+ Collaborative with internal teams and external stakeholders, with a solutions focus
+ 4 Year college degree in Computer science or equivalent work experience
**Requirements:**
+ Experience with High Availability, Scalability, Performance trade-offs, Security & related concepts
+ Cloud experience with one of these cloud providers: AWS, Azure, Google Cloud, VMWare Cloud, and OpenStack, Virtualisation
**Preferred:**
+ Ability to conduct product proof-of-value from initial requirements gathering to successfully achieving objectives and success criteria through clear planning and methodical execution
+ Experience with Containers (Docker), Kubernetes, Microservices, PaaS (OpenShift, CloudFoundry)
+ Knowledge with one of these programming languages: Java, Python, node js, ruby, C/C++ using database connectors (JDBC, python, node js, ODBC)
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
\#LI-Remote #BI-Remote
$86k-111k yearly est. 7d ago
Principal Product Manager, Growth
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
**Principal Product Manager, Growth**
PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization throughout different verticals of our product. In this pivotal role, you'll own the end-to-end user journey from trial acquisition through paid conversion and platform adoption for existing customers across our Operations Cloud. You will build experimentation capabilities organization-wide while leading the vision, strategy, and execution of conversion optimization initiatives.
You will collaborate closely with product, engineering, design, pricing, and go-to-market teams to transform PagerDuty's value realization and product adoption. Your analytical mindset and ability to synthesize user behavior data with experimentation results will be crucial as you optimize conversion funnels, onboarding experiences, and feature adoption workflows. The ideal candidate excels at building experimentation cultures, demonstrates strong business acumen in hybrid SLG/PLG environments, and thrives in fast-paced settings while managing multiple priorities and training other PMs on growth practices.
**Key Responsibilities:**
**Growth Strategy & Experimentation**
+ Lead the vision, strategy, and execution for AI growth products and services.
+ Lead vision, strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform
+ Build and scale experimentation infrastructure and culture across product teams
+ Guide products through optimization cycles, setting clear success criteria and stage-gates for conversion improvements
+ Make data-driven decisions to optimize user onboarding, activation, and expansion metrics
**Cross-Functional Leadership & Enablement**
+ Matrix manage 8 engineers and dedicated UX designer focused on growth initiatives
+ Train and enable existing PMs to integrate growth mindset and experimentation practices
+ Collaborate with pricing team on packaging strategies that drive user adoption during consumption model transition
+ Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies
**User Experience & Conversion Optimization**
+ Transform fragmented trial experiences into cohesive user journeys that drive activation
+ Build in-product growth levers (upgrade prompts, usage dashboards, feature discovery workflows)
+ Optimize product navigation and information architecture for self-service adoption
+ Leverage AI capabilities where appropriate to enhance personalization and user guidance
**Analytics & Performance**
+ Establish growth analytics capabilities to understand user behavior and conversion drivers
+ Design and execute A/B and multivariate testing programs to optimize key growth metrics
+ Synthesize qualitative customer feedback with quantitative experimentation results to ruthlessly prioritize based on impact
+ Drive rapid iteration cycles with comfort for frequent testing and learning
**Basic Qualifications:**
+ Deep understanding of a developer and reliability engineer as an end user and how they relate with the rest of their organization
+ Understanding of the relationship between the core end user and the buyer and how that correlates with growth and retention
+ Understanding of how modern organizations experience and desire to experience incident management products
+ 7+ years of product management experience, with at least 3 years focusing on growth products at PLG SaaS organizations
+ Proven track record optimizing conversion funnels and driving measurable growth metrics in enterprise SaaS environments
+ Experience with A/B testing platforms, growth analytics tools, and experimentation frameworks
+ Strong analytical and problem-solving skills with ability to translate data insights into user experience improvements
+ Matrix management experience leading engineering and design teams
+ Proven ability to train and enable other PMs on growth practices and experimentation methodologies
**Preferred Qualifications:**
+ Experience building growth capabilities in organizations that balance between sales-led and product-led motions
+ Background in consumption-based or usage-based pricing model transitions
+ Experience with AI/ML applications in growth optimization and user personalization
+ Familiarity with developer tools, infrastructure, or enterprise operations platforms
+ Track record building experimentation cultures across multiple product teams
+ Strong business acumen with understanding of enterprise customer adoption patterns and expansion motions
This role offers the opportunity to re-build PagerDuty's growth capabilities from the ground up while driving significant business impact through improved user experiences, conversion optimization, and organizational experimentation maturity.
The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$125k-158k yearly est. 57d ago
Senior Director, Product Marketing Operations and Competitive Intelligence
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are seeking a seasoned and insightful people leader to establish and spearhead our Product Marketing Operations and Competitive Intelligence function, reporting directly to the VP, Product Marketing. In this pivotal role, you will lead a dedicated team, driving both major and minor product launches, cultivating robust competitive intelligence, and consistently reporting on progress across all initiatives.
Specifically, evolve, establish and execute product marketing programs and operations related to GTM readiness, to include:
+ **Product Launch process** - Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field.
+ **Product Launch management** - organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams.
+ **Competitive Intelligence** - manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win.
+ **Repeatable sales plays** - partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos).
+ **PMM Planning and Coordination** - organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations.
+ **Standards, Best Practices and Consistency** - drives the establishment of consistent templates, frameworks, and constructs for use across the team.
+ **Portfolio-level content and enablement** - drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement.
**Basic Qualifications:**
+ 10+ years of experience in B2B marketing, market research, or a related field.
+ 5+ years' experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines.
+ Proficient in planning and project management skills.
+ Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team.
+ Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights.
+ Delivers results efficiently with a high sense of urgency when applicable.
+ Excellent communication and presentation skills, both written and verbal.
+ Ability to build strong partnerships at all levels of leadership and manage by influence.
+ Seamlessly negotiates and manages conflict.
**Preferred Qualifications:**
+ Experience in high growth companies
+ Software/SaaS/B2B technology industry experience is preferred.
+ Experience in product marketing, specifically experience in managing launches at scale
The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box is the Content Cloud: the secure, intelligent platform that powers how the world's best companies work with content. Our customers in Financial Services run mission‑critical, regulated workflows on Box-from KYC/AML and lending ops. We're investing in a solutions portfolio that packages repeatable, industry‑grade workflows to accelerate adoption and deliver measurable outcomes.
We're looking for a Solutions Product Leader to define, build, and scale customer‑abstracted solutions for Financial Services (FS). You will translate real customer signals into repeatable designs, lead cross‑functional teams to bring them to market, and manage the portfolio with rigor so our customers adopt faster and realize more value.
WHAT YOU'LL DO
Intake and synthesize signals from customer conversations, field feedback, and SE demos to identify and size high‑impact solution opportunities.
Provide vertical expertise on FS best practices and design compliant, customer‑abstracted solution blueprints and Bills of Materials.
Lead cross‑functional, scrum‑like workstreams with Product, PMM, SEs, Services/Consulting, and Partners to build, package, and launch solutions.
Define and prioritize the solution backlog; make data‑driven decisions on tiering, scaling, maintenance, and pruning across the portfolio.
Partner with Services to create implementation packages that accelerate time‑to‑adoption and ensure consistency in delivery.
Monitor adoption, pipeline influence, win rate, cycle time, deal size, ARR/AI consumption, WAUs, and time‑to‑adoption; course‑correct based on insights.
Close the loop with Product by documenting functionality gaps, repeatable patterns, and proposed specs for productization.
Champion regulated workflow requirements and integration patterns across APIs, metadata models, and IDP/AI use cases.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
5 plus years hands‑on experience in Financial Services workflows.
FS examples: KYC/AML, client onboarding, lending operations, compliance, risk.
Deep understanding of core Banking workflows, best practices, and industry tech stack.
Background in implementation consulting, solutions architecture, product/program management, or industry operations with systems/process ownership.
Proven ability to translate complex workflows into scalable solution definitions, clear specs, and system requirements.
Track record leading multi‑disciplinary initiatives with technical and non‑technical stakeholders; comfortable running multiple concurrent tracks.
Strong written clarity for specifications, definitions, and portfolio documentation; skilled at simplifying complexity.
Data‑driven operator with experience managing KPIs such as pipeline influence, win rate, cycle time, deal size, ARR/AI consumption, WAUs, and time‑to‑adoption.
Familiarity with enterprise SaaS in regulated contexts, integration patterns/APIs, metadata models, and IDP/AI (classification, extraction, redaction).
Bonus: Experience with partner delivery models or professional services; exposure to FINRA/SEC, GxP, FDA, or similar regulatory frameworks.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range$163,000-$204,000 USD
$163k-204k yearly Auto-Apply 3d ago
Enterprise Account Executive - New York
Pagerduty 3.8
Pagerduty job in Austin, TX
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
**Overview of the Role**
PagerDuty seeks an Enterprise Account Executive with a proven track record of acquiring new business and driving growth within existing accounts. This dynamic role requires balancing hunting for new opportunities and nurturing relationships with current customers while selling our SaaS products to Enterprise-level organizations. Reporting to a Regional Sales Director, you will be pivotal in expanding our customer base and maximizing value within existing accounts.
In this role, you will manage a diverse pipeline of opportunities from new logos and within our existing customer base, ensuring a balanced focus on acquisition and retention. Your target accounts will align with our ideal customer profile, focusing on organizations with $500 million+ in revenue. You will be responsible for approximately 12-20 key accounts, emphasizing securing new business while expanding and deepening relationships in current accounts. Your ability to navigate multi-product solutions and engage with various stakeholders across new and existing accounts will be essential to success.
At PagerDuty, we value customer-centric sales strategies and highly emphasize delivering exceptional experiences. Your mission will be to drive new sales and ensure our existing customers continue to realize the full value of our products and services.
This is more than just a sales role-it's an exciting opportunity to showcase your skills in new business acquisition and account growth, leveraging your tech savvy to influence potential and current customers. Join us at PagerDuty and help us deliver robust solutions that make an impact across both new logos and existing partnerships!
**Key Responsibilities:**
Value Selling:
+ Highlight the unique value our products and services provide, addressing the challenges of new prospects and the evolving needs of existing customers.
+ Focus on building long-term relationships by solving customer pain points with tailored solutions.
+ Develop a deep understanding of customer needs to position PagerDuty as a strategic partner for new and current clients.
Sales Effectiveness:
+ Establish and maintain strong, consultative relationships with new prospects and existing clients.
+ Drive new business and expand existing accounts by identifying upsell and cross-sell opportunities.
+ Effectively manage complex, multi-product sales cycles across new and existing accounts, focusing on delivering strategic outcomes.
+ Lead high-level conversations with senior executives (VP+) to drive interest, align initiatives, and secure support for new projects.
+ Present tailored solutions, building credibility and trust, and demonstrating the value of PagerDuty's offerings.
Account Growth & Acquisition:
+ Focus on acquiring new logos while nurturing and expanding relationships within existing accounts.
+ Utilize a mix of inbound and outbound prospecting, including leveraging marketing, alliances, and BDR programs to identify and qualify new opportunities.
+ Develop tailored strategies to penetrate target accounts and identify decision-makers, influencers, and key stakeholders.
+ Collaborate with internal teams and resources to ensure effective territory and account management.
Sales Execution:
+ Drive sales cycles by ensuring accurate forecasting, managing pipelines effectively, and closing deals with new and existing customers.
+ Coordinate with internal teams to ensure customer needs are met and all commitments are fulfilled, contributing to long-term strategic growth.
+ Document key customer interactions, including qualification, next steps, and value propositions using frameworks like MEDDICC and COM.
Planning & Strategy:
+ Develop a strategic plan to map out target accounts, identify priorities, and collaborate with cross-functional teams to drive growth.
+ Use historical data, market insights, and competitive intelligence to inform sales strategies and forecasts accurately.
**Basic Qualifications:**
+ 8+ years of field sales experience, preferably in SaaS or software sales.
+ 4+ years of experience managing existing accounts and expanding into new areas within those accounts.
+ Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
+ Previous experience in a multi-product selling environment.
+ Ability to travel approximately 30%.
**Preferred Qualifications:**
+ Proven success in acquiring new business while growing existing accounts.
+ Strong time management, deal management, and analytical skills.
+ Consistent track record of exceeding sales targets in both acquisition and account expansion.
+ Experience with MEDDIC, SPIN, Challenger Sales, and similar sales methodologies.
The base salary range for this position is 130,000 - 160,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.