Pain Treatment Center jobs - 40 jobs

Full-time Description DESCRIPTION SUMMARY OF RESPONSIBILITIES The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling. ESSENTIAL FUNCTIONS Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments. Overseeing department budget and materials management. Reporting policy updates and changes to high-level staff members. Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care. Managing patients' data and medical records. Acting as a liaison for patients, families, providers and staff with direction or assistance as needed. Maintains a safe environment for patients and staff. Oversees all aspects of perioperative patient experience. Using problem solving and conflict resolution skills to foster effective work relationships with team members. Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates. Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program. People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions. Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic. Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies. Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic. Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location. Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues. Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence. Performs other related duties as assigned. CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. Requirements REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Full-time Description SUMMARY OF RESPONSIBILITIES The RCM Specialist at AAIT Health is responsible for supporting all aspects of the revenue cycle, including billing, collections, claims management, and patient account resolution. This position ensures accuracy and compliance in processing medical claims, works closely with insurance carriers, and provides guidance to clinic staff on revenue cycle processes to maximize reimbursements and reduce denials. ESSENTIAL FUNCTIONS (1) Perform accurate and timely charge entry, claim submission, and payment posting. (2) Manage insurance eligibility verification, authorizations, and patient cost estimates. (3) Review and resolve claim rejections, denials, and underpayments. (4) Handle patient billing inquiries and provide professional support regarding account balances, statements, and payment plans. (5) Maintain compliance with payer guidelines, state and federal regulations, and company policies. (6) Monitor and reconcile accounts receivable, identify trends, and escalate unresolved issues to management. (7) Generate and analyze reports on collections, denial rates, and reimbursement patterns. (8) Collaborate with internal departments and external vendors to resolve complex billing issues. (9) Support continuous process improvement initiatives to streamline revenue cycle operations. (10) Participate in training, cross-coverage, and departmental meetings to enhance performance and knowledge. Requirements CORE COMPETENCIES · Strong knowledge of medical billing, insurance claims, and reimbursement methodologies. · Excellent oral and written communication skills. · High attention to detail with the ability to identify and resolve discrepancies. · Ability to work independently, manage multiple tasks, and meet deadlines. · Strong problem-solving and analytical skills. · Professionalism, integrity, and dependability in all work-related activities. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS · High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business, or related field preferred. · Minimum of 3 years of experience in medical billing, collections, or revenue cycle operations within the healthcare industry. · Knowledge of CPT, ICD-10, and HCPCS coding strongly preferred. · Familiarity with electronic health record (EHR) and practice management systems. · Certification such as Certified Revenue Cycle Specialist (CRCS) or Certified Professional Coder (CPC) preferred but not required. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Standard hours are 7:00 a.m. to 5:00 p.m., Monday through Thursday. Overtime may occasionally be required. The position operates in a professional office or remote environment and involves sitting, typing, using standard office equipment, speaking, listening, and frequent communication via phone and email. OTHER Performance is evaluated by the Revenue Cycle Manager or Director of Operations. AAIT Health reserves the right to modify this job description at any time according to business needs. This document does not constitute a contract of employment, and employment with AAIT Health is at-will.

SUMMARY OF RESPONSIBILITIES Surgical Technicians assist physicians during surgical procedures by anticipating the physician's needs to ensure the procedure is executed as smoothly and efficiently as possible, under conditions that maximize patient safety. Surgical Technicians also prepare and organize the operating room, clean and sterilize equipment, and maintain a sterile environment. ESSENTIAL FUNCTIONS (1) Transports patients safely to and from the surgical areas, monitors patients during transport for changes and reports any patient or transport events after patient is moved to an area. Assists in transfer of patient from stretcher to operating table and vice versa. (2) Prepares patient care areas and gurneys for safe and sanitary patient use. This involves wiping down all surfaces and stretchers between each patient. (3) Assists in assigning patients to their respective areas to ensure efficient and safe patient flow. (4) Prepares and maintains sterile field during surgical procedures. (5) Washes and sterilizes all equipment by using germicides and sterilizers. Checks sterile packaging for expiration, package integrity and signs of contamination (6) Performs needle counts, sponge counts and instrument counts with the supervising RN in the operating room. (7) Scrubs arms and hands before procedures and assists the physician with scrubbing, donning protective surgical attire, etc. (8) Hands instruments and supplies to the physician and surgical assistants. (9) Holds retractors and cuts sutures as needed. (10) Prepares bandages and dressings for the patient and assists with application. (11) Operates surgical lights, suction machine, and other surgical equipment. (12) Utilizes correct body mechanics in moving, transporting, and positioning patients, stretchers, and/or tables in order to prevent injury to patient and personnel. (13) Follows all federal, state, and departmental safety and sanitation guidelines. (14) Restocks the procedure room. (15) Attends all infection control and safety programs or in-services to maintain a working knowledge of appropriate precautions and actions to be initiated during the execution of duties. (16) Performs other related duties as assigned. Requirements CORE COMPETENCIES Excellent oral and written communication skills Strong telephone communication skills Knowledge of current medical terminology to communicate with physician, staff, and patients High level of attention to detail Strong organization, filing, and time management skills Basic computer literacy and typing Commitment to respecting privacy of patient information and to ethical conduct Patient focused REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent, a Surgical Technician certification from an accredited school or training program, and Basic Life Support certification. The preferred candidate will have 2+ years of Surgical Technician experience in a hospital or outpatient operating room. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a part-time position. Days and hours of work are expected to fluctuate but at a minimum this position will be required to work from 7:00 a.m. to 5:00 p.m., and occasionally outside of regular business hours. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, pushing, pulling, lifting and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

SUMMARY OF RESPONSIBILITIES The position of phlebotomist is responsible for efficiently and accurately preforming blood draws on patients. ESSENTIAL FUNCTIONS Preparing patients before drawing blood. Take vitals Update medications Conduct pill counts Following all health and safety protocols and procedures to maintain sanitary work areas. Print PMPs (prescription monitoring) Ensure refill dates are correct for patients Ensuring imaging is transferred into new system before the patient's appointment Accurately updating patient information in the database. Working with supervising physicians and following their directions. Pre-work for next days appointments Preforms other duties as assigned. Requirements SUMMARY OF RESPONSIBILITIES The position of phlebotomist is responsible for efficiently and accurately preforming blood draws on patients. ESSENTIAL FUNCTIONS Preparing patients before drawing blood. Take vitals Update medications Conduct pill counts Following all health and safety protocols and procedures to maintain sanitary work areas. Print PMPs (prescription monitoring) Ensure refill dates are correct for patients Ensuring imaging is transferred into new system before the patient's appointment Accurately updating patient information in the database. Working with supervising physicians and following their directions. Pre-work for next days appointments Preforms other duties as assigned. CORE COMPETENCIES Excellent oral and written communication skills High level of attention to detail Strong organization and time management skills Basic computer literacy and typing Patient Focused Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Maintains an obligation to report any errors or breaches and work collaboratively with other stakeholders to minimize and correct issues. Ability to prioritize and manage multiple tasks without direct supervision. Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines. Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills. Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to user questions or computer/network issues. Consistently evaluate work completed and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent and two (1) year of experience in phlebotomy in a medical practice preferred. Phlebotomy Certification preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Full-time Description SUMMARY OF RESPONSIBILITIES The Biomedical Engineer/Regional Sales team member is responsible for providing support and services to PTCOA locations as well as external clients. ESSENTIAL FUNCTIONS Ensure the safety, efficiency and effectiveness of biomedical equipment. Provide technical support, repair, and assistance to internal and external clients for biomedical equipment. Delegate project tasks to applicable internal resources and continually monitor and track progress of assigned tasks. Develop and maintain comprehensive project plans to be shared with management and impacted staff members. Track overall project performance, specifically to ensure the successful and timely completion of short-term and long-term tasks. Meet budgetary objectives of project. Report and escalate issues to Administration as needed. Perform risk management analyses to minimize project risks. Ensure that all projects are delivered on-time, within scope and within budget. Receive and respond to requests from team members regarding issues and needs at the Company's leased and owned facilities. This includes the responsibility to monitor the Service Desk requests related to facilities/building issues at all leased and owned facilities. Coordinate service calls, repairs, and other maintenance as needed for PTCOA's leased and owned facilities, while providing excellent customer service. Act as liaison between team members and external parties regarding the Company's leased facilities and serve as point of contact for these facilities. Serves as OSHA safety coordinator for all locations. Performs other related duties as assigned. Requirements REQUIRED EDUCATION, EXPERIENCE AND/OR CERTIFICATIONS The position requires a high school diploma or GED equivalent. Preferred qualifications include an associate or bachelor's degree in a related field and two (2) years of experience in project coordination and/or facilities support. CORE COMPETENCIES Excellent oral and written communication skills. Strong telephone communication skills. Knowledge of current medical terminology to communicate with physician, staff, and patients. High level of attention to detail, ability to problem solve, analyze, and repair equipment. Strong organization, filing, and time management skills. Basic computer literacy and typing. Patient focused. Ability to prioritize and manage multiple tasks without direct supervision. Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines. Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills. Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to inquiries for help or assistance from internal and external clients. Consistently evaluate work completed and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to fluctuate but at a minimum this position will be required to work from 8:00 a.m. to 5:00 p.m. (Monday through Thursday) and 8:00 a.m. to 12:00 p.m. (Friday), and occasionally after regular business hours. Frequent travel will be required. When not traveling, the position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. OTHER The Biomedical Engineer's performance is evaluated by the CFO. PTCOA reserves the right to change this job description at any time according to business needs and/or assign tasks that it may deem appropriate. This document does not represent a contract of employment, and employment with PTCOA may be terminated by the employee or employer at any time, for any reason.

SUMMARY OF RESPONSIBILITIES The Tier II Software Engineer is responsible for reviewing current software, developing and writing new software using AI integrations and machine learning, analyzing and presenting ideas for improvement for software applications under development as needed. ESSENTIAL FUNCTIONS The Software Engineer is responsible for reviewing current software, processing, analyzing and presenting ideas for improvement as needed. Develops, revises, and/or implements new applications in order to continually improve production. Develops and improves new software ideas and programs in order to improve efficiency and performance. Responsible for troubleshooting, supporting, and maintaining backend systems currently in production, and improving and maintaining existing backend infrastructure. Develops and improves new software ideas and programs in order to improve efficiency and performance. Ability to work with the customers/employees in difficult situations by balancing technical knowledge and people skills. Prepares, revises, and/or implements documentation and usage guides for software development. Collaborating with the Director of IT in order to maintain computer hardware/software inventory. Generates solutions using robotic process automation tools. Develops and assists management in implementing automation tools and processes to improve efficiency across multiple parts of the company. Collaborates with the Director of IT and the Compliance Officer to review, revise, and implement policies and procedures within the department to ensure that best practices are followed while remaining in compliance with federal/state laws, rules, and regulations. Ability to work with the customers/employees in difficult situations by balancing technical knowledge and people skills. Possesses intermediate to advanced knowledge of one or more programming languages and development environments. Prepares, revises, and/or implements documentation and usage guides for software development. Guides and supervises technical aspects of projects in development. Performs other related duties as assigned. Requirements CORE COMPETENCIES 3+ years of experience developing/writing software with AI integration applications. Proven track record of deploying AI models in production environments. Hands-on experience with machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn). Experience in UI Path, Angular, Django, Tensorflow, Python, Github, and JIRA. Take directions and initiate actions (cross/ additional training) that will allow the assumption of cross-functional duties to ensure a seamless workflow. Create and maintain technical/process documentation related to user or system design specifications. Self-starter and comfortable with working independently while providing timely and accurate status reports. Maintains an obligation to report any errors or breaches and work collaboratively with other stakeholders to minimize and correct issues. Ability to prioritize and manage multiple tasks without direct supervision. Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines. Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills. Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to user questions or computer/network issues. Consistently evaluate work completed and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS This is a full-time position. Days and hours of work are expected to fluctuate but at a minimum this position will be required to work from 8:00 a.m. to 5:00 p.m. (Monday through Thursday) and 8:00 a.m. to 12:00 p.m. (Friday), and occasionally after regular business hours. Travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those the incumbent can expect to encounter while performing the essential functions of this job. WORKING ENVIRONMENT AND PHYSICAL DEMAND This is a full-time position that may work standard business hours four to five days per week. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Presence in the office is required. The position operates in a professional office environment and will require significant time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. Operation of all standard office equipment, non-CDL motor vehicles, and mobile phones and related technology, is expected. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Full-time Description AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement. ESSENTIAL FUNCTIONS 1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations. 2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses. 3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements. 4) Review and verify accuracy of billing data prior to claim submission. 5) Research and resolve billing discrepancies or claim denials. 6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines. 7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage. 8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.). 9) Collaborate with clinical staff and providers to ensure accurate coding and documentation. 10) Track accounts receivable and follow up on outstanding claims to maximize revenue. Requirements CORE COMPETENCIES · Experience with Medicare/Medicaid billing and commercial insurance. · Knowledge of coding and appeals processes. · Ability to work independently and manage multiple tasks in a fast-paced environment. · Customer service experience in a healthcare setting. · Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.

Part-time Description SUMMARY OF RESPONSIBILITIES The position of Radiology Technologist (For ASC) is responsible for preparing patients and supplies for procedures, assisting the physician obtain images, and maintaining a clean, organized operating room. ESSENTIAL FUNCTIONS (1) Arrives at least 30 minutes prior to scheduled start times dependably and punctually. (2) Check C-arm and other equipment for use before procedures. (3) Prepares and opens supplies for procedures. (4) Assists patients with transfer from stretcher to OR table. (5) Performs patient skin preparation. (6) Positions the C-arm for the physician to obtain adequate images. (7) Cleans and organizes the room before and after procedures. (8) Purchases supplies and maintains accurate inventory to forecast needs and prevent any supply-chain lapse, with ongoing monitoring of costs, availability of new or improved supply options, and awareness of current vendor arrangements. (9) Performs other related duties as assigned. Requirements CORE COMPETENCIES Knowledge of current medical terminology to communicate with physician, staff, and patients High level of attention to detail Strong organization and time management skills Basic computer literacy and typing Patient focused REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires an Associate Degree in Radiology, valid and current Arkansas licensure, and two (2) years of prior Radiology Technologist experience. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a Part-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, lifting (up to 50 pounds) and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The incumbent may operate medical equipment. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. OTHER Employee performance, in part, is evaluated based upon completion of the tasks listed herein. The Company reserves the right to change this job description at any time according to business needs and/or assign tasks that it may deem appropriate. This document does not represent a contract of employment, and employment with the Company may be terminated by the employee or employer at any time, for any reason.

Full-time Description SUMMARY OF RESPONSIBILITIES The Nurse Practitioner, or Advanced Registered Nurse Practitioner, is responsible for handling patient appointments, performing routine examinations, and performing in office pain management procedures. Duties include speaking with patients, completing diagnostic tests to help diagnose and treat patients for chronic injuries or illnesses and coordinating with other healthcare professionals to maintain updated medical records. ESSENTIAL FUNCTIONS The Advanced Practice Registered Nurse (APRN) or Physician's Assistant (PA) works as part of the clinic provider team performing a variety of direct patient services including assessment, diagnosis, implementation of treatment, evaluation, and monitoring the general patient management plan for clinic patients. The APRN/ PA performs these functions in collaboration and supervision of a licensed physician in a primary health care setting. Obtaining complete medical, social and family history from patient, and/or family, and/or previous medical record, etc. Prescribing medications, therapy, and treatments according to therapeutic goals, and counseling patients, and families as to expected goals and outcomes. Educating and counseling patients and families. Helps to implement goals, objectives, policies, procedures, and systems such as Patient-Centered Medical Home (PCMH), Meaningful Use (MU), and other programs or objectives for PTCOA. Supports and helps to achieve HCI's clinical and business work plan in accordance with standards required to meet Patient-Centered Medical Home recognition and other programs or objectives for PTCOA. Develops collaborative relationships with other departments, services, and community health care agencies to facilitate and support quality care. Performs other necessary duties as required by the Medical Director, Assigned Physician or APRN, Director of Quality, or Quality Assurance Reviewer to meet the goal of providing primary healthcare services. Assesses, diagnoses, implements, treats, evaluates, and monitors patients' health status. Performs complete physical examinations on patients within their scope of practice. Orders routine and diagnostic lab and x-ray studies as indicated by protocol. Diagnoses acute and chronic illness on the basis of clinical findings, laboratory and x-ray reports, and/or the results of other diagnostic procedures according to approved protocols. Formulates, initiates, and monitors patient management plans for patients assigned to the APRN/ PA, using protocols and/or consultation with a collaborative physician. Refers patients requiring hospitalization or assessment and management of conditions to supervising physicians or appropriate specialists. Follows patients' progress with the physician. Travels to surrounding clinics as needed. When training new team members, you will represent PTCOA in a respectful, responsible manner and uphold all standards of patient care. This includes but is not limited to training on PTCOA policies and procedures for evaluating and treating patients, following safe prescribing practices, following patient protocol, and accurate and complete documentation of all encounters. Performs other related duties as assigned. Requirements CORE COMPETENCIES Excellent oral, written, interpersonal, communication and presentation skills. Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels. Ability to effectively supervise employees. Highly organized with the desire and ability to effectively track projects from start to finish. Must be able to manage multiple projects simultaneously. Ability to work in a team environment as well as independently and with little to no supervision. Demonstrate consistent reliability, integrity, and dependability. Setting and achieving high goals and standards of performance. Ability to meet strict deadlines and keep others on the schedule. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form. Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires graduation from an accredited school of nursing, a Nurse Practitioner program recognized by the Board of Nursing, or from a program otherwise designated for APN which has been approved by the State Board of Nursing, a current APRN or PA license in the state of AR, current DEA license, and current ACLS and BLS certifications. One (1) year of prior experience in the clinical practice setting is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time exempt position. Days and hours of work are expected to include 7:00a.m. to 5:00p.m. (Monday - Thursday). Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, and computer/printer. The incumbent may operate medical equipment. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

SUMMARY OF RESPONSIBILITIES of Medical Assistant is responsible for assisting the Provider with patient visits. ESSENTIAL FUNCTIONS The essential functions of the Medical Assistant position can be divided into the categories of Scribe duties and Circulator duties. During any particular patient visit, the Medical Assistant may be responsible for performing some or all of these functions, depending on the nature of the visit, the wishes of the Provider and the presence or absence of a second assistant during the patient visit. The Scribe duties that may be assigned to the Medical Assistant include, but are not limited to, the following: (1) Accompanying Provider into the patient examination room and accurately documenting the Provider's encounter with the patient, including HIP, ROS, Physical Assessment, Education, Lab Orders, Radiology Orders, Assessment/Plan, Billing, and Meaningful Use. The position does not complete charting documentation for prescriptions. (2) Ensuring that the Provider reviews and signs off on the patient's chart. (3) Regularly monitoring voicemails and promptly returning phone calls from patients. (4) Regularly monitoring EMR messages and responding in a timely manner. (5) Performs other related duties as assigned. The Circulator duties that may be assigned to the Medical Assistant include, but are not limited to, the following: (1) After each patient visit, updating Face Sheet Plan with all pertinent information including but not limited to UDS/PMP/Pill Count Consistent/Inconsistent, Repeat UDS, Procedures/Imaging/PT, and Medication Refills/Changes/Weaning Plan. (2) Documenting Warnings/Violations/Inappropriate Behavior in “Alerts” or in the personal notes section of the Face Sheet. (3) Updating Past Medical History ICD codes, reconciling current medication list, performing pill counts, and entering PQRS codes. (4) Obtaining and recording patients' vital signs in the medical health records software. (5) Completing letter out referrals for orders. (6) Sending messages for prior authorizations for back braces. (7) Scheduling patients' next appointments. (8) Regularly monitoring voicemails and promptly returning phone calls to patients. (9) Regularly monitors EMR messages and responds in a timely manner. (10) Performs other related duties as assigned. Requirements CORE COMPETENCIES Excellent oral and written communication skills Strong telephone communication skills Knowledge of current medical terminology to communicate with physician, staff, and patients High level of attention to detail Strong organization, filing, and time management skills Basic computer literacy and typing Patient focused REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a BLS certification and current influenza vaccination. Two (2) years of prior clinic experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The incumbent may operate medical equipment. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Job DescriptionDescription: SUMMARY OF RESPONSIBILITIES The Nurse Practitioner, or Advanced Registered Nurse Practitioner, is responsible for handling patient appointments, performing routine examinations, and performing in office pain management procedures. Duties include speaking with patients, completing diagnostic tests to help diagnose and treat patients for chronic injuries or illnesses and coordinating with other healthcare professionals to maintain updated medical records. ESSENTIAL FUNCTIONS The Advanced Practice Registered Nurse (APRN) works as part of the clinic provider team performing a variety of direct patient services including assessment, diagnosis, implementation of treatment, evaluation, and monitoring the general patient management plan for clinic patients. The APRN/ PA performs these functions in collaboration and supervision of a licensed physician in a primary health care setting. Obtaining complete medical, social and family history from patient, and/or family, and/or previous medical record, etc. Prescribing medications, therapy, and treatments according to therapeutic goals, and counseling patients, and families as to expected goals and outcomes. Educating and counseling patients and families. Helps to implement goals, objectives, policies, procedures, and systems such as Patient-Centered Medical Home (PCMH), Meaningful Use (MU), and other programs or objectives for PTCOA. Supports and helps to achieve HCI's clinical and business work plan in accordance with standards required to meet Patient-Centered Medical Home recognition and other programs or objectives for PTCOA. Develops collaborative relationships with other departments, services, and community health care agencies to facilitate and support quality care. Performs other necessary duties as required by the Medical Director, Assigned Physician or APRN, Director of Quality, or Quality Assurance Reviewer to meet the goal of providing primary healthcare services. Assesses, diagnoses, implements, treats, evaluates, and monitors patients' health status. Performs complete physical examinations on patients within their scope of practice. Orders routine and diagnostic lab and x-ray studies as indicated by protocol. Diagnoses acute and chronic illness on the basis of clinical findings, laboratory and x-ray reports, and/or the results of other diagnostic procedures according to approved protocols. Formulates, initiates, and monitors patient management plans for patients assigned to the APRN/ PA, using protocols and/or consultation with a collaborative physician. Refers patients requiring hospitalization or assessment and management of conditions to supervising physicians or appropriate specialists. Follows patients' progress with the physician. Travels to surrounding clinics as need. When training new team members, you will represent PTCOA in a respectful, responsible manner and uphold all standards of patient care. This includes but is not limited to training on PTCOA policies and procedures for evaluating and treating patients, following safe prescribing practices, following patient protocol, and accurate and complete documentation of all encounters. Performs other related duties as assigned. Requirements: REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires graduation from an accredited school of nursing, a Nurse Practitioner program recognized by the Board of Nursing, or from a program otherwise designated for APN which has been approved by the State Board of Nursing, a current APRN or PA license in the state of AR, current DEA license, and current ACLS and BLS certifications. One (1) year of prior experience in the clinical practice setting is preferred. CORE COMPETENCIES Excellent oral, written, interpersonal, communication and presentation skills. Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels. Ability to effectively supervise employees. Highly organized with the desire and ability to effectively track projects from start to finish. Must be able to manage multiple projects simultaneously. Ability to work in a team environment as well as independently and with little to no supervision. Demonstrate consistent reliability, integrity, and dependability. Setting and achieving high goals and standards of performance. Ability to meet strict deadlines and keep others on the schedule. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form. Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00a.m. to 5:00p.m. (Monday - Thursday). Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The incumbent may operate medical equipment. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. TRAVEL Will require covering in Little Rock, North Little Rock, and White Hall.

Full-time Description SUMMARY OF RESPONSIBILITIES The position of Licensed Practical Nurse (LPN) is responsible for assisting the Provider with patient visits. ESSENTIAL FUNCTIONS The essential functions of the Licensed Practical Nurse position can be divided into the categories of Scribe duties and Circulator duties. During any particular patient visit, the LPN may be responsible for performing some or all of these functions, depending on the nature of the visit, the wishes of the Provider and the presence or absence of a second assistant during the patient visit. The Scribe duties that may be assigned to the LPN include, but are not limited to, the following: Accompanying Provider into the patient examination room and accurately documenting the Provider's encounter with the patient, including HIP, ROS, Physical Assessment, Education, Lab Orders, Radiology Orders, Assessment/Plan, Billing, and Meaningful Use. The position does not complete charting documentation for prescriptions. Ensuring that the Provider reviews and signs off on the patient's chart. Regularly monitoring voicemails and promptly returning phone calls from patients. Regularly monitoring EMR messages and responding in a timely manner. Performs other related duties as assigned. The Circulator duties that may be assigned to the LPN include, but are not limited to, the following: After each patient visit, updating Face Sheet Plan with all pertinent information including but not limited to UDS/PMP/Pill Count Consistent/Inconsistent, Repeat UDS, Procedures/Imaging/PT, and Medication Refills/Changes/Weaning Plan. Documenting Warnings/Violations/Inappropriate Behavior in “Alerts” or in the personal notes section of the Face Sheet. Updating Past Medical History ICD codes, reconciling current medication list, performing pill counts, and entering PQRS codes. Obtaining and recording patients' vital signs in the medical health records software. Completing letter out referrals for orders. Sending messages for prior authorizations for back braces. Scheduling patients' next appointments. Regularly monitoring voicemails and promptly returning phone calls to patients. Regularly monitors EMR messages and responds in a timely manner. Performs other related duties as assigned. Requirements REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a valid, unrestricted Arkansas Licensed Practical Nurse license, BLS certification, current influenza vaccination. One (1) year of prior clinic experience is preferred. CORE COMPETENCIES Excellent oral and written communication skills Strong telephone communication skills Knowledge of current medical terminology to communicate with physician, staff, and patients High level of attention to detail Strong organization, filing, and time management skills Basic computer literacy and typing Patient focused WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The incumbent may operate medical equipment. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. OTHER Employee performance, in part, is evaluated based upon completion of the tasks listed herein. The Company reserves the right to change this job description at any time according to business needs and/or assign tasks that it may deem appropriate. This document does not represent a contract of employment, and employment with the Company may be terminated by the employee or employer at any time, for any reason.

Job DescriptionDescription: DESCRIPTION SUMMARY OF RESPONSIBILITIES The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling. ESSENTIAL FUNCTIONS Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments. Overseeing department budget and materials management. Reporting policy updates and changes to high-level staff members. Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care. Managing patients' data and medical records. Acting as a liaison for patients, families, providers and staff with direction or assistance as needed. Maintains a safe environment for patients and staff. Oversees all aspects of perioperative patient experience. Using problem solving and conflict resolution skills to foster effective work relationships with team members. Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates. Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program. People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions. Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic. Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies. Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic. Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location. Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues. Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence. Performs other related duties as assigned. CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. Requirements: REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Description:SUMMARY OF RESPONSIBILITIES The RCM Specialist at AAIT Health is responsible for supporting all aspects of the revenue cycle, including billing, collections, claims management, and patient account resolution. This position ensures accuracy and compliance in processing medical claims, works closely with insurance carriers, and provides guidance to clinic staff on revenue cycle processes to maximize reimbursements and reduce denials. ESSENTIAL FUNCTIONS (1) Perform accurate and timely charge entry, claim submission, and payment posting. (2) Manage insurance eligibility verification, authorizations, and patient cost estimates. (3) Review and resolve claim rejections, denials, and underpayments. (4) Handle patient billing inquiries and provide professional support regarding account balances, statements, and payment plans. (5) Maintain compliance with payer guidelines, state and federal regulations, and company policies. (6) Monitor and reconcile accounts receivable, identify trends, and escalate unresolved issues to management. (7) Generate and analyze reports on collections, denial rates, and reimbursement patterns. (8) Collaborate with internal departments and external vendors to resolve complex billing issues. (9) Support continuous process improvement initiatives to streamline revenue cycle operations. (10) Participate in training, cross-coverage, and departmental meetings to enhance performance and knowledge. Requirements:CORE COMPETENCIES · Strong knowledge of medical billing, insurance claims, and reimbursement methodologies. · Excellent oral and written communication skills. · High attention to detail with the ability to identify and resolve discrepancies. · Ability to work independently, manage multiple tasks, and meet deadlines. · Strong problem-solving and analytical skills. · Professionalism, integrity, and dependability in all work-related activities. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS · High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business, or related field preferred. · Minimum of 3 years of experience in medical billing, collections, or revenue cycle operations within the healthcare industry. · Knowledge of CPT, ICD-10, and HCPCS coding strongly preferred. · Familiarity with electronic health record (EHR) and practice management systems. · Certification such as Certified Revenue Cycle Specialist (CRCS) or Certified Professional Coder (CPC) preferred but not required. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Standard hours are 7:00 a.m. to 5:00 p.m., Monday through Thursday. Overtime may occasionally be required. The position operates in a professional office or remote environment and involves sitting, typing, using standard office equipment, speaking, listening, and frequent communication via phone and email. OTHER Performance is evaluated by the Revenue Cycle Manager or Director of Operations. AAIT Health reserves the right to modify this job description at any time according to business needs. This document does not constitute a contract of employment, and employment with AAIT Health is at-will.

Job Title: Procedure Nurse Supervisor: Clinical Director Employment Type: Full-Time FLSA Classification: Non-Exempt Requirements SUMMARY OF RESPONSIBILITIES The position of Procedure Nurse is responsible for assisting the physician and other staff with caring for the patient before, during and after procedures. ESSENTIAL FUNCTIONS During procedures, the essential functions of the Procedure Nurse position can be divided into the following three categories - (a) Circulating, (b) Moderate Sedation, and (c) Pre/Post-Operative. On any given day, the Procedure Nurse may be responsible for performing some or all of these functions, depending on the nature of the procedure, the direction of the Provider and the number and qualifications of other nurses present during the procedure. Circulating - In the procedure room, the Circulating Nurse manages all necessary care, assisting the team in maintaining and creating a comfortable, safe environment, for the patient and observing the team from a wide perspective. The Circulating Nurse uses critical thinking and assessment to direct care and activities for the team for the patient's best interest. The essential functions of this role include, but are not limited to, the following: (1) Understanding principles of asepsis and sterile technique. (2) Must be knowledgeable about how to separate specialized equipment used in the procedure room. (3) Inventories all items both pre-post procedure. (4) Prepares procedure room for patient/procedure. (5) Ensures that the correct procedure is performed on correct patient using at least two patient identifiers. (6) Response to life-saving situations based on nursing standard and protocol. (7) Must be knowledgeable about how to position a patient to prevent complications and injury. (8) Opening sterile supplies and overseeing/maintaining a sterile field. (9) Follows facility's OSHA safety rules and procedures. (10) Assisting patient in transferring patient from stretcher to procedure table and vice versa. (11) Assisting the sedation nurse with record, timekeeping and monitoring vital signs. (12) Applying appropriate monitors before each procedure. (13) Reporting any pertinent information to pre/post op nurse. (14) Other related duties as assigned. Moderate Sedation -- The Moderate Sedation Nurse is responsible for administering moderate sedation within the RN Scope of Practice in compliance with the Arkansas State Board of Nursing and the Arkansas Nurse Practice Act. The essential functions of this role include, but are not limited to, the following: (1) Demonstrating knowledge of anatomy, physiology, pharmacology, cardiac arrhythmia recognition and complications related to sedation/analgesia medications. (2) Observes and checks all monitors prior to procedure to ensure proper function and patient safety. (3) Assessing total patient care requirements before, during and after administration of sedation/analgesic medication. (4) Understanding principles of oxygen delivery, respiratory physiology, transport/uptake. And demonstrating the ability to use oxygen delivery devices. (5) Recognizing potential complications of sedation/analgesia for each type of agent being administered. (6) Possessing the required knowledge and skills to assess, diagnose and intervene in the event of complications or undesired outcomes to institute nursing interventions in compliance with orders (including standing orders) and institutional protocols. (7) Follows facility's OSHA safety rules and procedures. (8) Other related duties as assigned. Pre/Post-Operative -- The Pre/Post-Operative Nurse provides quality care to the perioperative patient. Responsible for clinical partnering with physicians and other staff so that patients achieve their desired outcome. The essential functions of this role include, but are not limited to, the following: (1) Assessing patients prior to and after procedures. (2) Ensuring operative consents are signed, dated and timed. (3) Obtaining and recording vital signs before and after procedure. (4) Initiating intravenous therapy when applicable. (5) Responsible for educating the perioperative patient about the risks and benefits associated with procedures as well as what to expect after procedures. (6) Assessing patients' post-operative condition to ensure that all discharge criteria have been met. (7) Recording findings in patient record. (8) Monitoring patient for condition changes and reporting any changes to physician. (9) Performing intervention duties in case of emergency. (10) Other related duties as assigned. CORE COMPETENCIES Excellent oral and written communication skills Strong telephone communication skills Knowledge of current medical terminology to communicate with physician, staff, and patients High level of attention to detail Strong organization, filing, and time management skills Basic computer literacy and typing Patient focused REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, proof of current TB skin test. One (1) year of prior relevant experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The incumbent may operate medical equipment. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. OTHER Employee performance, in part, is evaluated based upon completion of the tasks listed herein. PTCOA/ISI reserves the right to change this job description at any time according to business needs and/or assign tasks that it may deem appropriate. This document does not represent a contract of employment, and employment with PTCOA/ISI may be terminated by the employee or employer at any time, for any reason.

Job DescriptionDescription: SUMMARY OF RESPONSIBILITIES The Tier II Software Engineer is responsible for reviewing current software, developing and writing new software using AI integrations and machine learning, analyzing and presenting ideas for improvement for software applications under development as needed. ESSENTIAL FUNCTIONS The Software Engineer is responsible for reviewing current software, processing, analyzing and presenting ideas for improvement as needed. Develops, revises, and/or implements new applications in order to continually improve production. Develops and improves new software ideas and programs in order to improve efficiency and performance. Responsible for troubleshooting, supporting, and maintaining backend systems currently in production, and improving and maintaining existing backend infrastructure. Develops and improves new software ideas and programs in order to improve efficiency and performance. Ability to work with the customers/employees in difficult situations by balancing technical knowledge and people skills. Prepares, revises, and/or implements documentation and usage guides for software development. Collaborating with the Director of IT in order to maintain computer hardware/software inventory. Generates solutions using robotic process automation tools. Develops and assists management in implementing automation tools and processes to improve efficiency across multiple parts of the company. Collaborates with the Director of IT and the Compliance Officer to review, revise, and implement policies and procedures within the department to ensure that best practices are followed while remaining in compliance with federal/state laws, rules, and regulations. Ability to work with the customers/employees in difficult situations by balancing technical knowledge and people skills. Possesses intermediate to advanced knowledge of one or more programming languages and development environments. Prepares, revises, and/or implements documentation and usage guides for software development. Guides and supervises technical aspects of projects in development. Performs other related duties as assigned. Requirements: CORE COMPETENCIES 3+ years of experience developing/writing software with AI integration applications. Proven track record of deploying AI models in production environments. Hands-on experience with machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn). Experience in UI Path, Angular, Django, Tensorflow, Python, Github, and JIRA. Take directions and initiate actions (cross/ additional training) that will allow the assumption of cross-functional duties to ensure a seamless workflow. Create and maintain technical/process documentation related to user or system design specifications. Self-starter and comfortable with working independently while providing timely and accurate status reports. Maintains an obligation to report any errors or breaches and work collaboratively with other stakeholders to minimize and correct issues. Ability to prioritize and manage multiple tasks without direct supervision. Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines. Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills. Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to user questions or computer/network issues. Consistently evaluate work completed and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS This is a full-time position. Days and hours of work are expected to fluctuate but at a minimum this position will be required to work from 8:00 a.m. to 5:00 p.m. (Monday through Thursday) and 8:00 a.m. to 12:00 p.m. (Friday), and occasionally after regular business hours. Travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those the incumbent can expect to encounter while performing the essential functions of this job. WORKING ENVIRONMENT AND PHYSICAL DEMAND This is a full-time position that may work standard business hours four to five days per week. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Presence in the office is required. The position operates in a professional office environment and will require significant time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. Operation of all standard office equipment, non-CDL motor vehicles, and mobile phones and related technology, is expected. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Job DescriptionDescription: SUMMARY OF RESPONSIBILITIES The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties. Essential Functions: Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers. Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner. Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments. Notifies UDT Collector of patients needing to provide samples. Assists with patient scheduling and rescheduling. Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality. Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly. Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled. Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation. Communicates with administrative and clinical staff to resolve issues and/or patient concerns. Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals. Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios. Assists patients and guarantors with coordination of benefits as required. Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments. Coordinates and Re-Schedules appointments as necessary Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA. Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members. Completes daily assignments/work lists. Updates insurance carriers for established patients. Facilitates and participates in gathering accurate patient billing information. Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records. Enters patient, referrals, and correspondence/communication actions and other data in an information system. Daily work is accomplished with minimal direct supervision. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. Other responsibilities and projects assigned by management as needed. Demonstrate impeccable integrity in a professional and courteous manner at all times. Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling. Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area. Receives and sign for packages and delivers to the appropriate person promptly. Requirements: CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Job DescriptionDescription: AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement. ESSENTIAL FUNCTIONS 1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations. 2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses. 3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements. 4) Review and verify accuracy of billing data prior to claim submission. 5) Research and resolve billing discrepancies or claim denials. 6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines. 7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage. 8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.). 9) Collaborate with clinical staff and providers to ensure accurate coding and documentation. 10) Track accounts receivable and follow up on outstanding claims to maximize revenue. Requirements: CORE COMPETENCIES · Experience with Medicare/Medicaid billing and commercial insurance. · Knowledge of coding and appeals processes. · Ability to work independently and manage multiple tasks in a fast-paced environment. · Customer service experience in a healthcare setting. · Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.

Job DescriptionDescription: SUMMARY OF RESPONSIBILITIES The position of phlebotomist is responsible for efficiently and accurately preforming blood draws on patients. ESSENTIAL FUNCTIONS Preparing patients before drawing blood. Take vitals Update medications Conduct pill counts Following all health and safety protocols and procedures to maintain sanitary work areas. Print PMPs (prescription monitoring) Ensure refill dates are correct for patients Ensuring imaging is transferred into new system before the patient's appointment Accurately updating patient information in the database. Working with supervising physicians and following their directions. Pre-work for next days appointments Preforms other duties as assigned. Requirements: SUMMARY OF RESPONSIBILITIES The position of phlebotomist is responsible for efficiently and accurately preforming blood draws on patients. ESSENTIAL FUNCTIONS Preparing patients before drawing blood. Take vitals Update medications Conduct pill counts Following all health and safety protocols and procedures to maintain sanitary work areas. Print PMPs (prescription monitoring) Ensure refill dates are correct for patients Ensuring imaging is transferred into new system before the patient's appointment Accurately updating patient information in the database. Working with supervising physicians and following their directions. Pre-work for next days appointments Preforms other duties as assigned. CORE COMPETENCIES Excellent oral and written communication skills High level of attention to detail Strong organization and time management skills Basic computer literacy and typing Patient Focused Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Maintains an obligation to report any errors or breaches and work collaboratively with other stakeholders to minimize and correct issues. Ability to prioritize and manage multiple tasks without direct supervision. Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines. Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills. Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to user questions or computer/network issues. Consistently evaluate work completed and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent and two (1) year of experience in phlebotomy in a medical practice preferred. Phlebotomy Certification preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.