Post job

Remote Palermo, ME jobs - 111 jobs

  • Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands

    OCPA 3.7company rating

    Remote job in Augusta, ME

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Representative II, Customer Care Order Placement

    Cardinal Health 4.4company rating

    Remote job in Augusta, ME

    **SHIFT:** Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers + Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed + Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards + Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way + Explain our products and offerings to our customers to ensure compatible with customer conditions + Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:** You will work from home, full-time. _As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._ **Internet requirements include the following:** Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are **_NOT_** acceptable. + _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._ Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming. Upload speed of (10Mbps - Recommended) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment **WHO WE ARE:** Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future. **Anticipated hourly range:** $15.75/hr. - $18.50/hr. **Bonus eligible:** NO **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/19/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 3d ago
  • Manager, LMS Administration and Operations (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Remote job in Augusta, ME

    The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $104.6k yearly 38d ago
  • Remote Sales

    Spieldenner Financial Group

    Remote job in Augusta, ME

    Spieldenner Financial Group is looking for our next business partner to help us revolutionize the Mortgage Protection Industry! The Day-To-Day: Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage. Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability. Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage. Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting Requirements: Skill set isn't everything: We are looking for coachable, challenge-seeking, self-disciplined individuals with a growth mindset Passion for people is a MUST. What We Do: We serve people: Every week, we sit with our clients (in person or virtually) and take a deep dive into their financial situation. We protect our clients: We partner with top-rated insurance companies to customize a plan that provides a personalized solution that will protect their largest asset: the ability to make an income. We grow: We are a personal development company that just happens to sell insurance. We strive to make a generational impact in the lives of our clients, our agents, and our community! If you feel this might be the home you have been looking for. Click APPLY! *Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
    $33k-49k yearly est. Auto-Apply 3d ago
  • CDQI Nurse Specialist - Part Time - Remote

    Datavant

    Remote job in Augusta, ME

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For:** As a Clinical Documentation Quality Improvement (CDQI) Specialist, you will play a pivotal role in elevating the impact of our medical record documentation. You will conduct daily evaluations and engage in direct communication with providers to enhance documentation clarity, completeness, and overall medical record quality. By ensuring accurate and comprehensive physician documentation, you will be at the forefront of influencing the precision of code assignment, making a tangible difference in the accuracy of healthcare data. Join us in this critical role where your efforts will have a direct and meaningful impact on the quality and effectiveness of patient care. **What You Will Do:** + Conduct timely, accurate, and complete documentation reviews for selected inpatient records, addressing inadequate or conflicting documentation. + Collaborate with physicians and caregivers to ensure appropriate reimbursement and clinical severity for DRG-based payer patients. + Demonstrate understanding of complications, co-morbidities, severity of illness, risk of mortality, case mix index, secondary diagnoses, and procedure impact on DRG. + Improve coding specificity by educating physicians and caregivers on the importance of clear documentation throughout a patient's stay. + Follow AHA guidelines and coding clinics for accurate coding and required documentation to ensure compliance. + Query physicians regarding missing, unclear, or conflicting health record documentation to obtain necessary details. + Maintain daily production logs for evaluation, tracking cases reviewed, queries placed/responded, etc. + Perform follow-up reviews to confirm recorded points of clarification in the patient's medical record. + Ensure confidentiality of all files, documents, and records. + Meet or exceed production and quality metrics. **What You Need to Succeed:** + 3+ years of CDI experience + 3+ years of clinical experience in an academic medical center + Registered Nurse license, Bachelor's degree in Nursing + CCDS or CDIP certification required + Must pass a CDI skills competency assessment + Must be able to accommodate a min of 15 hours per week Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $40-$47 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $28k-42k yearly est. 60d+ ago
  • Work-at-Home Data Analyst

    Focusgrouppanel

    Remote job in Augusta, ME

    Seeking Motivated Individuals For Data Entry Type Work From Home Our company is seeking applicants who are motivated to work from home and participate in paid research studies, product testing, opinion polls, online surveys and other remote research gigs which are taking place across the country and locally. You have two options when it comes to paid research positions: you can either work in person locally, online or choose to do both. This is a great way for you to work from home and earn extra income. We would love to see you apply for a spot while we still have posititions. Compensation: Up to $350/hr (for single session studies) Up to $3,000 (for multi-session studies) There are many payment options available including PayPal, direct checks, and online virtual gift cards codes. Opportunities to earn bonuses & rewards. Responsibilities: Take part in focus groups, clinical trials, online surveys/studies at home by following written and oral instructions. Participate in research focus groups. Each panel receives a complete written study. If products or services are provided, you must actually use them and give honest feedback. Requirements: Recommended to have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection from home is highly recommended. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Must be 16 years of age or older. Basic English written language. Basic English spoken language. A computer, phone or tablet with internet access is required for some tasks. Quiet working area away from distractions. Must be able to work independently and get the job done. Desire to learn skills to work from home successfully. Requirements: Recommended to have a working camera on your smart phone or a webcam on your desktop/laptop. Access to reliable internet connection from home is highly recommended. You would like to be fully involved in one or more of these topics. Capacity to understand and follow written and oral instructions. Must be 16 years of age or older. Basic English written language. Basic English spoken language. A computer, phone or tablet with internet access is required for some tasks. Quiet working area away from distractions. Must be able to work independently and get the job done. Desire to learn skills to work from home successfully. Job Benefits: Participation in online and in-person discussions. If you work remotely, there is no commute. No minimum hrs. This is a part time job. Get free samples from our partners and sponsors for your feedback on their products. Participate in product testing and see products before the public. Work at Home - Part Time Anyone looking for part-time, short-term work from home work is welcome to apply. No previous experience is necessary. *Look out for correspondence from us in your email once you apply here.
    $52k-73k yearly est. Auto-Apply 23d ago
  • Office Associate II in the Behavioral Health Program

    Department of Health and Human Services 3.7company rating

    Remote job in Augusta, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Health and Human Services (DHHS) Office Associate II Opening Date: January 8, 2026 Closing Date: January 22, 2026 Job Class Code: 6542 Grade: 13 (80) Salary: $17.73 - $25.53 per hour* *This is inclusive of a 2.50% recruitment and retention stipend Position Number: 02031-2280 Location: Augusta Core Responsibilities: You will be responsible for providing administrative support to the Behavioral Health Program of the Division of Licensing and Certification. You will be responsible for processing license applications, maintaining records and documentation, updating the federally mandated database, responding to inquiries from providers, and supporting division staff for all licensing surveys and complaint investigations. This position is eligible for partial remote work with supervisor approval. In This Role You Will: • Be the primary administrative support for the surveyors, supervisors, and the program manager associated with the Behavioral Health Program. • Complete data entry and data management involving multiple databases. • Review applications for accuracy and follow up with providers when appropriate. • Assist Behavioral Health providers with questions related to the licensing application and processes. • Prioritize tasks and complete work accurately and on time. • Prepare routine correspondence, forms, notices, and letters related to licensing activities. • Ensure licensing documents are accurate and up to date. • Maintain confidentiality and handle sensitive information. • Work with the Office Associate II Supervisor to ensure that licensing and certification activities are covered during staff leave. • Assist with other administrative duties as requested, including but not limited to mail processing and distribution, copying, scanning, and gathering data for licensing reports. Minimum Qualifications: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I. Preferred Skills and Qualifications: • Experience working in a regulatory, licensing, or government office environment. • Strong organizational skills, and attention to detail and accuracy. • Effective written and verbal communication skills. • Able to work effectively within a team and contribute to a respectful and productive workplace. • Can adjust quickly to new processes and program changes. • Able to provide professional, appropriate and courteous customer service to licensees and the public. • Able to consistently follow detailed instructions, policies, and procedures. • Able to manage workload and complete tasks with minimal supervision. • Proficiency with Microsoft Word (Outlook, Word, Excel). Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The mission of the Division of Licensing and Certification (“the Division”) is to ensure Maine's most vulnerable citizens are protected from abuse and neglect and receive high-quality care within the state's healthcare and social services systems by ensuring that Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes. Application Information: For additional information about this position please contact Delaney Brewer at ************************ To apply, please upload a current resume and a cover letter. Please submit all documents or files in a PDF or Word format. In your cover letter, address the competencies listed below, as well as confirmation that you meet all the minimum qualifications. Please submit a cover letter rating your skills as expert, skilled or novice for the following: • Outlook or comparable email applications. • Excel or comparable spreadsheet applications. • MS Word or comparable word processing applications. • Keyboarding (words per minute). • Other computer skills. ** Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy. Please submit all documents or files in PDF or Word format. To request a paper application, please contact ************************* Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $17.7-25.5 hourly Auto-Apply 15d ago
  • Senior Substation Designer

    Atkinsrealis

    Remote job in Augusta, ME

    Why join us? It's an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose every day. AtkinsRéalis is proud of our company culture that promotes, diversity, equity and inclusion. Our company ethos include collaboration through the connection of people, data and technology. We are a global firm, who leverages having employees located throughout the world, creating valuable partnerships and doing our part to make this planet and its people, thrive. We need energetic, passionate and eager professionals like you to join our team. There has never been a better time to be a part of AtkinsRéalis! We are hiring! AtkinsRéalis seeks an energetic and highly motivated self-starter to join our team as a Senior Substation Designer. This opportunity can be fully remote within the United States or working hybrid out of one of our hub offices. About Us AtkinsRéalis is one of the world's most respected design, engineering and project management consultancies. AtkinsRéalis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRéalis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy. How will you contribute to the team? * Work with engineers and designers to create detailed physical designs for substation projects, including electrical plans, elevations, grounding plans & details, conduit & trench plans & details, plan & profiles, and control building plans & sections. * Manage and execute multiple projects simultaneously, ensuring timely and successful completion. * Mentor and develop less experienced design team members and provide quality control review of design drawings. * Ensure compliance with industry and utility standards to produce new drawings and update existing drawings utilizing AutoCAD or MicroStation. * Support a variety of substation projects ranging from 4kV to 500kV for clients throughout the country. What will you contribute? * At least 10 years' experience in Design and/or Drafting disciplines with a background in Electrical substation design. * Associate or Bachelor's degree in Drafting/Design preferred; minimum GED Diploma with drafting or electrical design training. * Physical substation design experience. * Experience working with AutoCAD and/or MicroStation. * Ability to work independently with limited direction and oversight. * Legally able to work within the United States for any length of time. * Strong written and verbal communication skills, fluent in English language. * Regular, reliable availability in remote role. * Work productively and meet deadlines timely. * Work during normal operating hours to organize and complete work within given deadlines. * Willing to work overtime and weekends depending on project needs. What we offer at AtkinsRéalis: AtkinsRéalis realizes that health, mental and financial wellbeing, are all equally needed to achieve balance in life. We are pleased to offer a robust rewards package that help our employees have peace of mind in and outside of work. Our benefit offerings address all of the areas that are part of living a healthy life. We recognize that what is important to people, continues to change. Some of our other benefits to ensure our employees feel supported, include continuing to offer health and dental coverage for domestic partners and a full list below. Our culture is one of providing support and training for our employees to thrive. We offer learning and development programs, training, career pathing opportunities, and a tuition reimbursement plan. At AtkinsRéalis, you will enjoy a robust rewards package which includes: * Competitive salary * Flexible work schedules * Group Insurance * Paid Family Leave * Two Floating Holidays * Paid Parental Leave (including maternity and paternity) * Pet Insurance * Retirement Savings Plan with employer match * Employee Assistance Program (EAP) * Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program * An inclusive culture of Employee Resources Groups centered around women, African-Americans, Hispanics, LGBTQ+, Neurodiversity and Emerging Professionals. * A Foundation that is employee-funded with a 2-to-1 match from the company providing STEAM education for minorities from K-12 to college If this sounds like you and you would like to expand your career with us, apply today! AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Veteran/Disability. Please review AtkinsRéalis Equal Opportunity Statement here: ************************************************************** AtkinsRéalis cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Expected compensation range is between $80,000 - $120,000 USD Annually depending on skills, experience, and geographical location. Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** #LI-Remote Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
    $80k-120k yearly Auto-Apply 26d ago
  • Laminator

    Creative Pultrusions, Inc. 3.1company rating

    Remote job in Augusta, ME

    Composites are the advanced material of the future! Kenway is seeking skilled craftspeople who want to be part of building exciting products for industry, for our roads, highway, and waterfront infrastructure, and for a variety of other emerging markets from utilities, to submarines, to aerospace. Composites are so much more than just boatbuilding. Experience with composites is NOT required… we will train you. Successful candidates will be committed to safety, demonstrate high attention to detail, and will be excited about learning new skills. Opportunities for company-paid travel, too. You may think of yourself as a carpenter, mechanic, steelworker, or another expert in other construction trades, but you can quickly become a Certified Composites Technician. The Composites Lamination Technician is our primary production position for Kenway Composites, which includes both factory manufacturing as well as offsite work at customer locations. The Laminator will be responsible for laying up fiberglass and resin for the manufacturing of FRP components. Must use hand and power tools, measuring devices, read and understand technical drawings and instructions, safely handle vinyl ester and epoxy resins, communicate effectively, work with others, lift and carry up to 100lbs.
    $43k-54k yearly est. 60d+ ago
  • Claims Process Executive (remote)

    Cognizant 4.6company rating

    Remote job in Augusta, ME

    **Claims Processing - Hybrid** *HYBRID- Training in office- Des Moines, Iowa- REQUIRED* Join our team as a Claims Processing Executive in the healthcare sector where you will utilize your expertise in MS Excel to efficiently manage and process commercial claims. This remote position offers the flexibility of working from home during day shifts allowing you to balance work and personal commitments effectively. Your contributions will directly impact the accuracy and efficiency of our claims processing enhancing customer satisfaction and operational excellence. _You will report to our office in Des Moines, Iowa for part of our training regimen._ **Key Responsibilities-** + _Claims Processing:_ Review, validate, and process healthcare claims submitted by providers in accordance with US insurance policies. + _Eligibility Verification:_ Confirm patient coverage, benefits, and pre-authorization requirements under Medicare, Medicaid, and private insurance plans. + _Adjudication:_ Approve, deny, or adjust claims based on payer guidelines and policy terms. + _Compliance:_ Maintain adherence to HIPAA regulations, CMS guidelines, and other US healthcare compliance standards. + _Documentation:_ Record claim activity, maintain audit trails, and prepare reports for management. **Required Skills & Qualifications-** + High school diploma or equivalent REQUIRED + Strong knowledge of US healthcare insurance systems (Medicare, Medicaid, commercial payers). + 2-4 years of experience in US healthcare claims processing + Familiarity with claims management software and EDI transactions. + Excellent analytical, organizational, and communication skills. + Ability to interpret insurance policies and payer guidelines. + Detail-oriented with strong problem-solving abilities. _Competencies-_ + Regulatory Knowledge - Deep understanding of US healthcare laws and payer requirements. + Accuracy & Detail Orientation - Ensures claims are processed correctly and efficiently. + Problem-Solving - Resolves claim disputes and denials effectively. **Salary and Other Compensation:** Applications will be accepted until January 23, 2025.The hourly rate for this position is between $16.00 - 17.00 per hour, depending on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:- Medical/Dental/Vision/Life Insurance- Paid holidays plus Paid Time Off- 401(k) plan and contributions- Long-term/Short-term Disability- Paid Parental Leave- Employee Stock Purchase Plan _Disclaimer:_ The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $16-17 hourly 9d ago
  • Behavioral Health Home Coor II

    Northern Light Health 3.7company rating

    Remote job in Rockland, ME

    Northern Light Acadia Hospital Department: Behav Hlth Case Mgmt Program 91 Camden Street Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00 AM to 4:30 PM is eligible for a $2,500 (minus tax) sign on bonus with work commitment Summary: Working within a multi-disciplinary team, provides comprehensive case management services to improve mental health, and in conjunction with the primary care provider, improve medical health to adults with serious and persistent mental illness and children with serious emotional disturbance. The Behavioral Health Home Coordinator will work with students from RSU 13, MSAD 58, and adults and children in Knox County. Responsiblities will involve both in-person and remote work. Responsibilities: * Coordinates and facilitates access to preventative and health promotion services, mental health and substance abuse disorder treatment, and care coordination services * Meet with clients via zoom/face to face in their home or community * Able to build therapeutic rapport and relationships with a variety of clients and adapts communication styles to fit individual client needs * Coordinate and facilitate team meetings with client care team * Engages in ongoing collateral contact with natural supports and other providers in support of client's treatment plan, including, but not limited to BHH Nurse Care Managers and Peer Support staff, in a regular and professional manner * Is proficient in identifying client safety risks, including risk factors related to suicidal behavior, aggressive behavior, substance abuse and other mental health symptoms and is able to communicate risks to BHH Leadership in a timely and efficient manner * Performs complete and accurate documentation within the electronic medical record according to system policies, including psychosocial assessments, identification of needs and resources, and development and ongoing review of individual treatment and crisis plans * Participate in monthly group and individual supervision with a focus on education and case consultation * Complies with standards set forth by the Department of Health and Human Services regarding BHH required Quality Measures * Maintains a safe environment complying with Northern Light Health policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed * Other duties as assigned Other Information: * The applicant needs a valid vehicle operator's license in good standing. With access to a vehicle insured with at least the minimum insurance covered by state law. * Fingerprinting is a requirement for the position and that it will be the responsibility of the employee to pay up front for this and get reimbursed if they pass the screening. Competencies and Skills * Adobe Acrobat * Basic Life Support * Electronic medical record software. * Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. * Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. * Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. * Human Capital, Supply Chain and Financial Software. * Word processing, spreadsheets, data entry, database experience and other computer related skills. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * MS Teams * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * No previous experience required. * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. * Zoom * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Credentials * Required Driver's License * Certified as a Mental Health Rehabilitation Technician(MHRT/C provisional or full certification), or certification eligible in a reasonable amount of time Education * Required Bachelor's Degree. Minimum of a bachelor's degree in a closely related field or has a bachelor's degree in an unrelated field and at least one year of full time equivalent relevant human services experience. Northern Light Acadia Hospital is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Acadia Hospital embraces service excellence and high quality care as evidenced by its commitment to achieve Center of Excellence status in the delivery of behavioral health services. Northern Light Acadia Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Northern Light Health offers a broad range of providers and services, including ten hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport. Bangor, Maine is a vibrant small city with easy access to Maine's spectacular coast, mountains, and lakes. Schools rank among New England's best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to many major destinations. Bangor, Maine, Behavioral Health, Mental Health, Addiction, Adult and Ped
    $30k-45k yearly est. 13d ago
  • Part-Time Virtual Administrative Support Specialist

    Mindful Admins

    Remote job in Augusta, ME

    Mindful Admins is a virtual administrative, marketing support and recruiting agency dedicated to empowering mental-health private practices across the country. We believe exceptional care starts with exceptional support-through thoughtful communication, proactive problem-solving, and creating seamless experiences for both clinicians and their clients. Our team thrives on flexibility, collaboration, empathy, and excellence. We're looking for detail-oriented professionals who love remote work and find meaning in supporting clinicians who are changing lives every day. The Role As an Administrative Support Specialist, you'll provide high-level virtual support to mental-health providers nationwide. You'll be the behind-the-scenes partner who keeps practices running smoothly, from coordinating intake, managing schedules, organizing systems, and ensuring every client interaction feels warm, professional, and responsive. For many practices, you'll be the first voice they hear or the first message they receive. Your work directly shapes their experience and helps clinicians focus on what they do best: providing care. This role is perfect for someone who is proactive, tech-savvy, naturally organized, and energized by helping others succeed. What You'll DoClient Intake & Referral Management Respond promptly and warmly to phone, email, and website inquiries Screen and prepare potential clients using practice-specific intake procedures Schedule new and returning clients while managing cancellations and rescheduling requests Enter and maintain accurate, up-to-date client information in EHR systems Communicate clearly with clients about policies, billing, availability, and next steps Inbox, Phone & Calendar Management Manage client and practice communications with professionalism and care Prioritize messages, flag urgent matters, and respond according to established protocols Maintain organized calendars, coordinate recurring appointments, and track clinician availability Confirm appointments and follow up as needed to reduce no-shows Operations & Administrative Support Learn and maintain each practice's unique workflows, preferences, and communication style Assist clinicians with documentation tracking, forms, system updates, and practice management tasks Research and update referral lists and community resources Support marketing efforts through research, outreach, and identifying strategic contacts Ensure HIPAA compliance at all times (comprehensive training provided during onboarding) Handle ad hoc administrative projects with flexibility and initiative What You BringRequired Qualifications High school diploma or equivalent Minimum 6 months of administrative experience Proven ability to self-manage, prioritize tasks, and meet deadlines consistently Excellent customer service skills with a friendly, compassionate communication style Strong proficiency with Google Workspace (Docs, Sheets, Slides, Drive) Outstanding written and verbal communication abilities High attention to detail and exceptional organizational skills Ability to multitask effectively in a dynamic, fast-paced environment Reliable high-speed internet connection and comfort with virtual collaboration tools Genuine empathy and strong active listening skills in all client interactions Be available to perform three daily client check-ins each week Preferred Experience Background in mental health, medical, or healthcare administration Experience supporting multiple clients or juggling competing priorities Familiarity with EHR systems such as SimplePractice, TherapyNotes, IntakeQ, TheraNest, or Jane App Sales, inquiry conversion, or customer relationship management experience Quick learner who adapts easily to new tools, systems, and processes Who Thrives Here We're looking for someone who: Works independently but communicates proactively with their team Finds satisfaction in creating order, clarity, and efficiency Is dependable, punctual, and consistently reliable Brings a positive, solution-oriented mindset to challenges Has genuine respect and appreciation for the mental-health field Values clear communication, healthy boundaries, and mutual respect Is excited to be a trusted support partner to dedicated clinicians Responsibilities In this role, you will support mental-health practices with tasks including, but not limited to: Client Intake & Referral Management Respond promptly to phone, email, and website inquiries Screen and prepare potential clients using practice-specific intake procedures Schedule new and existing clients, manage cancellations, and coordinate rescheduling Enter and maintain accurate client information in EHR systems Provide clear communication to clients regarding policies, billing, availability, and next steps Inbox, Phone & Calendar Management Manage client and practice inboxes with professionalism and accuracy Prioritize messages, flag urgent concerns, and respond according to practice protocols Maintain organized calendars, recurring appointments, and clinician availability Set up, track, and confirm appointments as needed Operations & Administrative Support Maintain up-to-date knowledge of each practice's workflows, preferences, and communication style Support clinicians with practice management tasks such as forms, documentation tracking, or system updates Create and update referral lists through research or outreach Support marketing activities such as basic research or identifying community contacts Comply with HIPAA standards at all times (training provided during onboarding) Assist with ad hoc administrative tasks as needed What We're Looking For We're seeking someone who: Works well independently but communicates proactively Loves creating order out of chaos Is dependable, timely, and consistent Brings a positive, solution-oriented attitude Has genuine respect and appreciation for mental-health work Values clear communication and strong boundaries Is excited about being a dedicated support partner to clinicians Why Join Mindful Admins? Flexible part-time schedule designed for work-life balance Supportive, collaborative team environment Paid new-hire training Opportunities to grow into account management, billing, or marketing roles Meaningful work supporting mental-health practices nationwide Compensation: $23 / hour (approximately 15 hours per week) Fully Remote: Applicants must currently reside in Texas to be considered
    $23 hourly Auto-Apply 14d ago
  • Insurance Advisor Trainee- InsuraMatch

    Travelers Insurance Company 4.4company rating

    Remote job in Augusta, ME

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Sales **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $41,200.00 - $67,900.00 **Target Openings** 20 **What Is the Opportunity?** As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others. Candidates located within a commutable distance to: Knoxville, TN; Richardson, TX or Spokane, WA will work a hybrid work schedule. The Schedule: -Start Date: March 23rd, 2026 -Hybrid Work Arrangement: three days in office and two days remote -Training: 9:00am-5:30pm local time - Monday- Friday for the first 4-6 weeks -Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm local time Work Arrangement (Remote Schedule) - Start Date: March 23rd, 2026 - Remote Work Arrangement - Training: 9:00am - 5:30pm local time - Monday - Friday for the first 4 - 6 weeks - Post Training: 12:30pm - 9:00pm local time - Monday - Friday plus 1 Saturday shift per month from 9:00am - 5:30pm local time. **What Will You Do?** + Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers. + Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales. + Communicate effectively & professionally with customers verbally and via email + Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics. + Receive and implement constructive feedback in the form of professional coaching. + Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer. + This role is not responsible for cold calls or lead generation. + Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire. + Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and written communication skills + Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly. + Able to demonstrate a positive and professional demeanor. + Adaptable to change. **What is a Must Have?** + High school diploma or GED. + Licensing Requirements: + InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state. + Each state will evaluate any/all criminal and financial background incidents to determine license eligibility. + Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications. + Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $41.2k-67.9k yearly 2d ago
  • Workday HRMS Analyst

    Govserviceshub

    Remote job in Augusta, ME

    Workday HRMS Analyst(10+ Profile needed) Location: within 3 hours of Augusta, ME (Mostly Remote)(Local Maine or Nearby Profiles) Top 3 Skills: · Experience with HRMS, Workday · Customer Service and responsiveness to specialized needs · Collaboration with cross -functional teams Requirements The Project Management Office (PMO) for the State of Maine is seeking up to 4 detail -oriented and people -focused Business SMEs to join a resource pool for assignment across various departments within the State of Maine, based on emerging needs. One such immediate assignment involves supporting the rollout and stabilization of the soon -to -be -launched State of Maine Human Resources Management System using the Workday platform. The platform, branded as PRISM after its functions to Pay, Recruit, Inform, and Support Maine employees, will launch in early September. This position involves hands -on assistance delivered both virtually and in person (primarily in Augusta), helping staff navigate system functionality and resolve real -time issues effectively. Key Responsibilities: · Provide direct, real -time support to state employees using the Workday -based PRISM system, both virtually and in person. · Schedule and coordinate virtual and onsite support sessions with agency staff. · Lead guided walkthroughs of key PRISM processes, offering step -by -step assistance, and clarification. · Assist users with data entry, system navigation, and reconciliation tasks during support sessions. · Troubleshoot issues encountered during PRISM use and escalate unresolved or systemic concerns appropriately. · Document support sessions, track outstanding issues, and follow up to ensure resolution. · Qualifications · Prior experience as a Business Analyst, Help Desk Analyst, or in a user support role involving enterprise systems. · Strong analytical, organizational, and communication skills. · Ability to clearly explain technical workflows and processes to end users. · Experience with virtual collaboration tools such as Microsoft Teams. · Familiarity with state government systems, HR, or payroll processes is a plus. Required Skills: · Familiarity with data entry, validation, and reconciliation best practices. · Comfortable navigating enterprise systems (experience with HR or payroll systems preferred). · Highly Organized and detail -oriented; able to manage and track multiple support issues. · Capacity to listen, understand business requirements, and respond with a proactive and good -humoured approach to problem -solving with a diverse set of stakeholders. · Proficient with Microsoft Office tools, especially Excel, Word, and Outlook. · Ability to work independently and collaborate with cross -functional teams. · Previous experience with Workday, especially time tracking and work schedule, is strongly preferred. · Willingness and flexibility to travel to Augusta, as required. Preferred Skills: · Understanding of the complexity in unique and non -standard work schedules, particularly in public sector environments. · Experience supporting users during large -scale system implementations or transitions. · Familiarity with the rollout of State Government HR Systems or similar government systems. · Experience updating or contributing to user support materials such as FAQs, guides, or training content
    $54k-74k yearly est. 60d+ ago
  • IT SME Asset Specialist

    Govcio

    Remote job in Augusta, ME

    GovCIO is currently hiring a **SME** **IT Asset Specialist** (ServiceNow) to support our U.S. Coast Guard program. This position will be located within United States and will be a fully remote position. **Responsibilities** The SME IT Asset Specialist will be responsible for maintaining asset records, supporting discovery and reconciliation activities, and ensuring asset data integrity across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk, and other cross functional teams to support day-to-day asset management operations. Key responsibilities include: + **Asset Lifecycle Support** + Maintain accurate hardware and software asset records throughout the asset lifecycle + Support asset intake activities including receiving, assignment, and deployment updates + Update asset status, ownership, and location changes in ServiceNow + **ServiceNow ITAM Operations** + Perform daily asset updates in ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) modules + Ensure asset records are complete, consistent, and aligned with defined data standards + Assist with workflow execution related to asset requests, moves, and returns + **Discovery & Reconciliation Support** + Assist with asset discovery validation and reconciliation + Identify and flag discrepancies such as missing, duplicate, or improperly assigned assets + Support cleanup of inaccurate or incomplete asset records + **Inventory & Audit Support** + Support physical and virtual inventory efforts, including wall-to-wall or targeted inventories + Assist with audit preparation by validating asset records and providing documentation + Follow established ITAM controls, SOPs, and governance processes + **Reporting & Data Quality** + Run standard reports related to asset inventory, lifecycle status, and compliance + Track and report on assigned asset management tasks and exceptions + Support data quality initiatives to improve accuracy and completeness of asset records + **Collaboration & Customer Support** + Work with service desk and IT support teams to resolve asset-related issues + Coordinate with logistics teams on asset receipt, shipping, and disposition activities + Provide basic guidance to end users on asset assignment and return processes **Qualifications** Bachelor's degree in computer science, information technology, or a related field with 10+ years (or commensurate experience). Required Skills and Experience + Current Clearance Required:Active Secret clearance + 10+ years of experience in IT Asset Management, IT Operations, or IT Service Management + Hands-on experience working in ServiceNow, preferably within ITAM modules + Understanding of IT asset lifecycle concepts and data management + Strong attention to detail and data accuracy + Ability to follow defined processes and documentation + Effective written and verbal communication skills Preferred Skills and Experience + Experience working with the United States Coast Guard and/or past DOD experience + Experience with ServiceNow Hardware Asset Management (HAM) + Exposure to asset discovery or inventory tools + Familiarity with ITIL concepts or ITSM processes + Experience supporting enterprise or regulated environments + ServiceNow or ITIL certification(s) a plus + Experience working directly with government leadership or senior military officials **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $85,000.00 - USD $117,000.00 /Yr. Submit a referral to this job (**************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7317_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $85k-117k yearly 16d ago
  • Manager, Hydrographics - Remote, US

    Bowman 3.5company rating

    Remote job in Augusta, ME

    **Short Description** Bowman has an opportunity for a Manager, Hydrographics to join our team remotely. Candidates in EST preferred. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Leads complex hydrographic survey teams in support of navigation, coastal, riverine, and infrastructure initiatives. This role serves as a senior technical resource in hydrographic data acquisition, processing, and quality control, ensuring surveys meet or exceed client, regulatory, and industry standards. Leads a team of junior staff, supports project planning and execution, and contributes to continuous improvement of survey methodologies, safety, and data quality. **Responsibilities** **Leadership and Direction** + Independently plan and execute hydrographic survey operations for moderate to highly complex projects. + Serve as a technical resource and mentor to Hydrographers and Survey Technicians. + Support Project Managers with technical input, scope development, schedules, and cost estimates. + Promote adherence to safety, quality, and regulatory requirements across field and office activities. **At the Operational and Company Level** + Plan and oversee hydrographic survey operations including vessel selection, equipment configuration, and survey line planning. + Represent and market Bowman's capabilities to establish new clients and enhance relationships. + Operate and supervise the use of hydrographic survey equipment such as: + Multibeam and single beam echosounders + GNSS/INS positioning systems + Sound velocity profilers and tide gauges + Ensure surveys comply with applicable standards (e.g., NOAA, USACE, IHO S-44, state and local requirements). + Provide advanced data processing, analysis, and quality control using industry-standard software. + Troubleshoot equipment, survey methods, and data quality issues in the field and office. + Coordinate with clients, regulatory agencies, and internal teams to resolve technical questions and survey constraints. **Do the Work** + Conduct hydrographic data acquisition in marine, coastal, riverine, and inland environments. + Process, analyze, and validate bathymetric and positioning data to produce final deliverables. + Prepare technical reports, survey metadata, and documentation supporting project deliverables. + Review and certify survey data accuracy, completeness, and compliance with specifications. + Support proposal development with technical narratives and input on survey approaches. + Contribute to development and refinement of standard operating procedures and best practices. + Develop promotional concepts and new client business opportunities in all areas of service and all geographic locations. **Success Metrics and Competencies** + Ability to work both independently and within a team environment. + High degree of discretion and ability to manage highly confidential information. + Highly motivated and problem-solving attitude. + Strong marketing/business development skills and mindset. + Strong sense of urgency in responding to constituents. + Effective verbal and written communication skills. + Strong work ethic and commitment to quality. + Self-reliance and ability to operate independently with limited direction. + Commitment to promoting the reputation of the company through quality of work. + Aspirations to grow professionally and advance within the company. + Effective working relationship with internal leaders and peers, as well as external clients. + Commitment to becoming a "citizen" of the broader organization, breaking down barriers and silos. + Commitment to working in partnership with others inside and outside the organization. + Ability to effectively manage multiple time-sensitive tasks. + Delivery of accurate, compliant hydrographic survey data on schedule and within budget. **Qualifications** + Bachelor's degree in Hydrography, Geomatics, Surveying, Oceanography, Civil Engineering, or a related field required. + Eight or more (8+) years of progressively responsible hydrographic survey experience. + Professional hydrographic certification required (e.g., Certified Hydrographer (CH), IHO Category A or B, or equivalent). + Experience leading field crews and overseeing complex survey projects preferred. + Valid driver's license required; boating certifications/DOT license preferred. **About Bowman** Are you ready to build a career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow. A career at Bowman means being part of a collaborative, forward-thinking organization where innovation, inclusion, and growth are encouraged at every level. We offer competitive compensation, a supportive work environment, and benefits designed to help our employees succeed. Salary and eligible variable compensation (if any) commensurate with experience. Range is $96,000 - $150,000 and includes a comprehensive benefits package. **Our comprehensive benefits package includes:** + Medical, dental, vision, life, and disability insurance + 401(k) retirement savings plan with company match + Paid time off, sick leave, and paid holidays + Tuition reimbursement and professional development support + Discretionary bonuses and other performance-based incentives + Employee Assistance Program (EAP), wellness initiatives, and employee discounts Eligibility for certain benefits may vary based on position, location, and employment status. **Physical Demands and Working Environment** + Outdoor work environment which may include adverse weather conditions, varying temperatures, excessive noise, and/or potential hazards. + Mobility around a job/construction site to include walking, bending, crawling, climbing, squatting, or kneeling and wearing of required Personal Protective Equipment (PPE).Lifting or carrying 20 pounds or greater. + Pushing or pulling 20 pounds or greater. \#LI-RL1 ** Disclaimer** Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice. Bowman is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (*************************************************************** . If you'd like more information on your EEO rights under the law, please click here (************************************************* . Bowman has an obligation to provide and maintain a safe, healthy, and productive environment for its employees and clients. We are committed to maintaining a drug and alcohol-free workplace. If you have any questions about the application process, please email ********************* . Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please go here: *************************************************************** If you'd like more information on your EEO rights under the law, please go here: *************************************************
    $45k-62k yearly est. Easy Apply 17d ago
  • Operations Manager (Fully Remote)

    Vaco 3.2company rating

    Remote job in Augusta, ME

    You will be responsible for day to day operations of the project which includes, but is not limited to, people leadership, new processes implementation, performance management, SLA development, training, critical issue resolution, ongoing workforce planning, business reviews and day-to-day vendor relationship management. **Responsibilities** + **Workflow and process management** - Develop and consistently meet and report on SLAs. Create SOPs and documentation as needed and ensure they're updated regularly. Continually optimize workflows for both client and team members. Review team member data, develop QA frameworks and report on team performance and metrics via MBRs/QBRs. Develop and manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. + **Process Improvement** - Review vendor data, identify workflow process improvement opportunities and drive improvement of vendor performance and SLA compliance. + **Project Management** - Manage cross-functional projects and teams by working with business stakeholders across the organization as well as manage multiple projects with competing priorities simultaneously. Develop/manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. Synthesize feedback and communicate progress regularly to stakeholders + **Stakeholder management** - Work with a global team of stakeholders to ensure client needs are being met. Synthesize feedback and communicate progress regularly to stakeholders. Intake new workflow requests from stakeholders and collaborate to implement them. + **Team management** - Create a clear and organized structure for a global team. Hold regular 1:1s with team members. Develop and implement feedback channels for team members and conduct performance reviews and improvement plans. Ensure the team is adequately staffed at all times, conduct interviews, make hiring decisions and work with recruiters to manage the hiring process. Develop, execute and oversee training programs. Identify, document and mitigate HR issues. Review timesheets and expense reports. **Requirements** + BA/BS degree + 3+ years of people and program management experience with a track record of increasing responsibility + Exceptional leadership, management, communication and collaboration skills + Experience in vendor management processes including managing multiple vendors in multi-year contracts and execution of outsourcing projects + Excellent verbal & written communication skills; ability to effectively communicate with and influence multiple partners and stakeholders + Outstanding problem-solving, critical thinking and analytical skills and experience in applying project management techniques + Experience streamlining complex processes and implementing workflows designed to increase efficiency + Ability to work independently and drive projects to completion with minimal guidance + Very strong organizational skills with a high attention to detail + Demonstrated ability to create, analyze and report metrics, including knowledge of intermediate Excel/Google Sheets functions (e.g. vlookups, pivot tables) + Ability to deal with multiple conflicting priorities and stakeholder issues and driving towards pragmatic decisions/actions + Experience creating and presenting business reviews + Prior experience of having supporting Global clients in a fast changing product environment **Preferred Qualifications** + Excellent problem-solving, critical thinking and analytical skills and experience in applying project management tools + Proven experience in risk and change management + Lean/Six Sigma Green/Black Belt with an experience of having a minimum of 2- 3 projects + Experience in managing Team Leads (or equivalent) and remote team members + Experience managing creative teams + Tech savvy and proficient with Google products + Experience in risk and change management **Work Environment & Schedule** + 40 hours per week. + Remote work environment. + Must be available to work one of the two shifts below: + Thursday - Monday shift from 1pm to 10pm PST (with an hour break) + Saturday - Wednesday shift from 5am to 2pm PST (with an hour break) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Salary Range for this role: $24-$26 USD Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ . California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** . Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
    $24-26 hourly 37d ago
  • NetworX Product Consultant

    Cognizant 4.6company rating

    Remote job in Augusta, ME

    **About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions. **In this role, you will:** + Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs. + Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions. + Update existing configuration business rules with new contractual requirements and identify automation opportunities. + Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff. + Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form. **Work model** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience. + Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements. + Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration. + Advanced analytical and problem-solving skills with experience in interpreting application configurations. + Excellent communication skills for articulating issues and providing alternative solutions. **These will help you stand out** + Proficiency in NetworX data structures and automation techniques for repetitive tasks. + Experience working with onshore/offshore resource models. + Ability to create clear documentation and knowledge transfer materials for client teams. + Strong consulting skills and ability to operate effectively in a team environment. + Familiarity with healthcare payer systems and related business processes. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. _*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_ \#LI-NC1 **Salary and Other Compensation:** Applicants will be accepted till 12/22/2025 The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. cog2025 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $113k-132k yearly 43d ago
  • Project Leadership - Biotech (Clinical Trials) - Obesity / Diabetes - Home Based (Future Needs)

    Parexel 4.5company rating

    Remote job in Augusta, ME

    The Project Leadership function at Parexel is a critical part of driving success for our clients and advancing clinical research projects. As a part of the Global Project Leadership organization, your work has a direct impact on the projects, teams, and clients you work with, while helping deliver projects to the benefit of the patients we serve. Parexel's defined Biotech Division offers opportunities for seasoned Project Management professionals with a strong background running global clinical trials in a variety of therapeutics. This group focuses specifically on Biotech clients and providing all areas of support to accommodate their unique needs. This is a great opportunity for those in the industry who prefer the flexibility, creatively and problem-solving mindset to successfully support this type of clients. **Parexel has upcoming future opportunities at the Project Leader (PM) and Senior Project Leader (SPM) level for candidates with experience leading obesity global studies.** Individuals selected for these roles will provide leadership to project teams and manage the day-to-day operations while striving to achieve operational excellence through on time delivery within budget and to the highest quality with the goal to exceed client expectations Successful candidates possess an undergraduate degree in a clinical or health related field: advanced degree preferred, along with at minimum, 2+ years' experience leading Global Clinal Trials in Project Management within a CRO (preferred), Biotech or Pharma company. These positions also require experience in project scheduling, managing resources and budgets and coordinating team activities, as well as experience with the full clinical development process through regulatory submissions. Additional years of experience will be required for the more senior role of Senior Project Leader. To excel in this role, flexibility, problem solving capabilities and strategic vision are qualities that propel our Project Leadership team member's growth. In addition, you need to be detailed-oriented, computer proficient and possess superior interpersonal and organizational skills. \#LI-REMOTE EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $93k-133k yearly est. 26d ago
  • Oncology Data Specialist (ODS) Subject Matter Expert (Education Focus)

    St. George Tanaq Corporation

    Remote job in Augusta, ME

    Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. **About the Role** We are seeking an **Oncology Data Specialist (ODS) Subject Matter Expert (SME)** to support an upcoming contract with our federal client. The work includes providing expert advice and recommendations related to accurate cancer surveillance in population-based cancer registry operations in the areas of registry operations, data flow, data collection, data editing, data quality control, and applicable standards for coding and classification. This is a fully remote role that can be based anywhere in the United States. Travel will be required less than 5% of the time. **Responsibilities** 1) Provide NPCR Cancer Surveillance Registry Support Services to funded registries. + Support the development of educational materials and resources addressing operations issues identified for dissemination to NPCR registries. Provide input and materials to client COR and SME assigned to this contract. This will include but is not limited to communication products (article summaries, text for websites, fact sheets) on cancer prevention and control topics. + Develop and provide training to ETCs at NCRA Annual Education Conference. + Create and deliver at least six training webinars for ETCs staffed at NPCR-funded cancer registries. + Conduct analyses and assessment of barriers in cancer surveillance and cancer registry operations in funded NPCR registries to identify needs and recommend modifications or improvements in NPCR standard-setting guidance related to registry operations. + Analyze programmatic issues and problems related to registry operations and identify alternative courses of action to ensure CDC staff are effectively promoting the most up-to-date cancer surveillance data collection techniques and cancer staging methodologies. + Provide summary of barriers and issues identified. 2) Provide technical input and assistance to cancer surveillance data collection standards workgroups and committees. Activities involve providing meeting minutes; conducting weekly follow-up of action items identified from meetings; drafting decision announcements related to data collection; and providing feedback reports on action items. This work results in the annual creation of the National Program of Cancer Registries (NPCR) Required Data items table. 3) Provide ODS-specific technical input on approximately five standard setter projects on population-based cancer registry operations in the areas of: registry operations, data flow, data collection and submission, data editing, data quality assurance applicable standards for coding and classification, registry software systems, and staging systems. Standard setter committee meetings typically occur weekly by phone as well as two in-person meetings in conjunction with national conferences for NAACCR and NCRA. 4) Provide technical support for evaluation and monitoring for central cancer registry organizations to improve organizational effectiveness. Requirements **Required Experience and Skills** + 3-5 years working as an Oncology Data Specialist in a state cancer registry + 6-10 years of public health experience in analyzing, summarizing, and publishing program, research, and surveillance results and technical documentation. + Must have state central registry experience and with cancer registry IRB requirements. + Knowledge of public health program concepts, practices, and procedures as they relate to cancer surveillance programs. + Experience using Summary Staging 2018 and AJCC TNM staging. + Extensive experience and knowledge with the NAACCR "Data Dictionary." + Comprehensive historical knowledge of special study requirements. + Ability to provide technical assistance and consultation related to processes and procedures of a central cancer registry. + Strong interpersonal skills with group facilitation leadership capabilities. + Well-developed analysis and writing skills, including ability to organize complex material, propose solutions, and craft appropriate documents in multiple styles to meet different requirements and audiences. + Experience with classification of diseases, cancer staging and treatment, and coding systems and standards. + Experience in the areas of cancer surveillance methods and standards for cancer registry software development and implementation including requirements development, testing, documentation, and training of users preferred. + Experience using cancer registry software tools (Registry Plus software suite). + Experienced user of Microsoft Office (including web-based applications) and SharePoint. + Ability to schedule, host, and facilitate meetings on web-based platforms, such as Microsoft Teams and Zoom. + Expertise in requirements management, business process, applications and systems, facilitation, and technical evaluation preferred. + Ability to evaluate and interpret end user information requirements preferred. + Strong analytical and problem-solving skills. + Strong organizational and critical thinking skills. + Ability to lead and facilitate meetings and groups. + Strong verbal and written communication skills. + Ability to develop and deliver presentations. + Teamwork and interpersonal skills. + Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions. + Ability to travel as needed, including two in-person meetings per year, National NAACCR & NCRA conferences, etc. + Experience working with/in the federal public health agency environment preferred. + Ability to obtain government clearance. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. **Education and Training** + Bachelor's degree in science, public health, or related field required. Master's degree preferred. + Oncology Data Specialist (ODS) credential through National Cancer Registrars Association (NCRA). **Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally. + Willing and able to travel as needed, including two in-person meetings per year, National NAACCR & NCRA conferences, etc. (~5%) **Who We Are** Tanaq Management Services (TMS) is a public health contractor, certified 8(a) business, owned by St. George Tanaq Corporation, an Alaska Native Corporation. (ANC). We listen to our stakeholders and leverage our science, technology, communication, and program expertise to understand and provide feedback as we develop solutions. **Our Commitment to Non-Discrimination** Tanaq Management Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. **Notice on Candidate AI Usage** Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. **To apply for this position, visit:** ****************************************************************
    $74k-111k yearly est. 2d ago

Learn more about jobs in Palermo, ME