Pallet Services Inc. jobs - 8 jobs

WHO WE ARE Pallet is building AI Agents to transform logistics, a $12T global industry. Backed by General Catalyst, Bessemer, and Bain Capital, we've raised $50M and achieved 700% revenue growth in under two years. Our mission is to automate the manual workflows that slow logistics teams down - from scheduling to data entry and load management. Our flagship platform powers end-to-end operations, and our newest product, CoPallet, introduces AI Agents that execute real workflows in real time. As logistics providers adopt generative AI, Pallet is leading the next wave of automation, with the vision to build the next $10B company in logistics. Join leaders from Google, DoorDash, and YC to shape the future of logistics tech. ABOUT THE ROLE As Product Marketing Lead at Pallet, you'll define how AI agents reshape the future of logistics. You'll master the nuances of different segments (eg carriers, 3PLs, shippers) and craft the story that connects Pallet's technology to their most pressing challenges. You'll own the full lifecycle of go-to-market execution: messaging, launches, enablement, case studies, and campaigns that move the market. You'll operate with full autonomy in a fast-moving, high-trust environment, driving impact from strategy to execution. This is a senior individual contributor role with the potential to build and lead a team as the function scales. SOME THINGS YOU MAY BE WORKING ON Develop a coherent narrative for how Pallet impacts logistics and supply chain teams, in partnership with EPD, sales, and executive team. Produce marketing assets including website, events, content, case studies, etc that highlight our product messaging, in partnership with designers and writers Run the product update calendar and launch updates that are valuable and relevant for buyers Develop and run sales enablement for product launches and industry education Develop pitches for speaking engagements and PR in partnership with field marketing and PR agencies YOU HAVE A track record of developing positioning for a product in a complex B2B category Strong research and learning skills, capable of learning the nuances of the industry through sales calls, internet research, and expert analysis Clear thinking and pattern recognition. Identify and classify information to develop consistent thesis about industry pain points Writing and articulation skills. We need you to build content that communicates the positioning effectively 3-8 years experience in product marketing, product management, management consulting or journalism / communications. WHAT THIS ROLE IS NOT Slide deck agency: While you will build custom sales collateral, it's more important you give sales guidelines and content to build it themselves. Alignment coordinator: Ensuring cross-functional alignment is required, but it's not the primary output of this role. Consensus follower: Success means having an opinionated point of view backed by evidence, experience, or instinct about Pallet's narrative OUR CULTURE ⚡Pallet, nestled in the vibrant heart of San Francisco. We are more than just a workplace; we're a community where transparency thrives, and we embrace a collective spirit when it comes to problem-solving. 🚀 Our team is a diverse tapestry of top talent, with experience from companies like Ramp, Scale AI, Watershed, Rippling and a multitude of FAANG ex-employees. Their passion fuels our collaborative and industrious culture. But hey, we're not all about work-monthly happy hours, weekly paid dinners, and leisurely coffee strolls through bustling streets of the city are just a taste of the fun we add to the mix. OUR BENEFITS 🩺 Health, Vision and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits if you live in SF 🚘 Fully covered uber ride home if you ever have to work late in the office 🏡 Remote office home stipend 🥤 Monthly happy hours; our last one was a Golden Gate Park BBQ 🍲 Company paid dinners on Tuesdays and Thursdays in the office 🎉 Annual Company Offsites; our last one was in Palm Springs 🌴 OUR INTERVIEW PROCESS🍹 This is our process for most of our roles, but sometimes stages are subject to change from time to time, we will definitely notify you of the change ahead of time. Step 1: ✋ Chat with our recruiter - Grace - 30 mins Step 2: 💬 Chat with Hiring Manager - 30 mins Step 3: 🚀 Final Interview - 3 hours at our office ✅ Brief Background Check and Reference Check POSITION'S COMPENSATION RANGE The estimated salary range for this role is $165,000-$200,000 depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location. Our company Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About Pallet Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. About the role: We're always excited to meet curious, driven people who are passionate about transforming the logistics industry through smart, modern sales. Even if we don't have a role that perfectly matches your background today, we'd love to hear how you think you could make an impact at Pallet. This is your opportunity to pitch us: What would you build, sell, or improve if you joined our team? Whether you're an experienced closer, a strategic partnerships pro, or a builder who wants to architect sales systems from scratch - we're open to creating the right role for the right person. What we're looking for: This will depend on your experience, but we're especially excited to meet folks who: Are entrepreneurial and action-oriented - not afraid to try new things and move quickly Have experience in early-stage or high-growth sales environments Obsess over customer outcomes and solving real operational problems Can clearly articulate where and how they'd plug into our mission Are energized by ambiguity and thrive when wearing multiple hats What you might be working on: Depending on your background, you could help drive impact across: Strategic sales initiatives that target new segments or verticals Building and refining outbound or inbound GTM playbooks Structuring partner or channel relationships Improving sales operations, tooling, and automation New revenue bets - from account expansion to pricing experiments Location: Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in a hybrid environment in our office in San Francisco. We typically come into the office 3-4 days a week, but accommodations can be made on a case-by-case basis. Relocation assistance can be provided for interested candidates. Top-Tier Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend if you ever have to work late in the office 🏡 Remote office home stipend to get you comfy in your space 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ✈️ Onboarding trip to San Francisco HQ if you work remotely 🥤 Monthly happy hours 🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷 Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Pallet Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. About the Opportunity: Pallet is hiring our first Lead Technical Recruiter, a high-impact IC role with true ownership over how we build our engineering organization. As we scale from ~50 to 100+ employees, engineering hiring is one of the most critical levers in the business. This role will own technical recruiting end-to-end - partnering closely with our Head of Talent, engineering leadership, and founders to hire across Product, Platform, FDE, and AI/ML roles. This is not a support function. Recruiting at Pallet is a strategic partner to the business. You'll be embedded with engineering leadership, deeply understand our product and technical roadmap, and play a direct role in shaping the team that builds our AI agents. The impact of this role will be immediate, visible, and long-lasting. Why this Role is Different: True 0→1 ownership at a company that takes hiring seriously. You'll be the first dedicated Senior Technical Recruiter at Pallet, with real influence and partnership - recruiting is treated as a core business function, not a support role. High-bar, white-glove technical hiring. Deep ownership, and strong trust with engineering leadership and senior candidates. This role is optimized for judgment and quality, not volume. Hands-on ownership, not resource constrained. You'll personally source and close top engineering talent, with budget for modern recruiting tools, selective agency support, and light shared sourcing resources available as needed. Career-defining impact at a Series B AI company. You'll help set the foundation for technical recruiting as Pallet scales, with meaningful equity upside, a strong engineering brand already in place, and the opportunity to shape what great looks like long-term. How You Will Make an Impact: Own and close senior, high-bar engineering roles across Product, Platform, FDE, and AI/ML in competitive SF / NYC markets. Make your first hire within ~45 days and sustain ~2 high-quality engineering hires per month thereafter. Run end-to-end searches: scoping ambiguous roles, sourcing, pipeline management, interview coordination, and closing. Protect and scale Pallet's technical hiring bar through high-signal screening, thoughtful debriefs, and pushback when quality is slipping. Build trust with senior engineering candidates through a white-glove candidate experience and calm, credible selling. Diagnose pipeline or close issues using data and candidate feedback, and adapt strategy in real time. Act as a true partner to engineering leadership - bringing structure, judgment, and clarity without needing hand-holding. Increase leverage across the technical recruiting system while remaining hands-on - personally sourcing for hard roles, partnering effectively with sourcers, and strengthening referral quality and conversion. Preferred Experience: 5-10+ years of recruiting experience, with 3+ years owning senior technical roles end-to-end. Proven experience hiring: Senior Software Engineers, Platform / Infra / SRE Engineers, ML- or data-adjacent roles bonus if you've also hired: Product Managers, Designers etc. Track record of closing senior engineers in competitive markets. Experience operating in high-bar, founder-led or early-stage environments. Strong technical recruiting judgment - able to spot misalignment early and maintain a low false-positive rate. Calm, credible communicator who can sell Pallet to engineers without hype. Comfortable with ambiguity, high ownership, and accountability for outcomes. Low ego, collaborative, and motivated by impact rather than process for process's sake. Our Recruiting Stack: Greenhouse for ATS Juicebox, Covey, LinkedIn Recruiter, LinkedIn InMails (400 a month), Clay Grammarly Pro, for polished writing Brighthire for call recordings and note-taking Calendly, Notion, GSuite, Slack, etc Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend if you ever have to work late in the office 🏡 Remote office home stipend to get you comfy in your space 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) 🥤 Monthly happy hours 🎉 Annual company offsites, our last one was in Palm Springs 🌴🍹 Interview Process: Chat with Head of Talent - 30 mins Short Take Home Assignment (paid $100) - 2-3 days to complete Final Interviews - ~ 3 hours of interviews at our office in SF We move fast, and we'll keep you informed at every stage of the process. Location: As a small, early-stage team building from 0→1, we value in-person collaboration. This role is based in our San Francisco office, and we typically work from the office five days a week. That said, we're pragmatic - flexibility is available on days with heavy calls or as needed over time. Relocation assistance can be provided for candidates interested in moving to San Francisco. Compensation: The estimated salary range for this role is $165,000-$220,000, depending on experience and skill set. In addition to cash compensation, we offer competitive equity, benefits, and meaningful opportunities for growth. Final compensation is determined based on experience, qualifications, and location. Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Pallet Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems. You could be a Deployment Strategist anywhere - why us? Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years) tackling a massive market. Work directly with Catherine Temkin, Head of Success (ex-operator who's scaled enterprise programs and customer success orgs). Help transform a $6T+ industry with AI agents that actually touch freight, not just slideware. About the opportunity: As a Deployment Strategist, you'll lead end-to-end onboarding for new CoPallet customers. You'll translate messy, real-world logistics workflows into production-ready agent configurations, orchestrate cross-functional execution with Product, Engineering, Biz Ops, Sales, and Success, and ensure customers realize measurable value quickly (speed, accuracy, and adoption). Why this role is different: Foundational seat: You'll be among the first Deployment Strategists, shaping our playbooks, metrics, and standards. Hands-on with AI agents: Not just project management-reason about agent behavior, edge cases, data flows, and integrations. True cross-functional ownership: Sit at the intersection of customer goals, technical realities, and product roadmaps-then drive outcomes. Talent density: Learn from senior operators and engineers; rapid growth means real scope and accelerated career trajectory. How you will make an impact: Own enterprise onboardings end-to-end: discovery → workflow mapping → agent configuration → pilot → scale. Design and document workflows (BOL ingestion, order entry, quoting, appointment setting) and translate them into agent prompts, rules, and schemas. Coordinate integrations and data flows with Product/Eng (APIs, EDI/JSON payloads, TMS/WMS/CRM touchpoints); identify and close gaps. Create repeatable playbooks (RACI, timelines, KPIs, risk logs, executive updates) that shorten time-to-value and increase adoption. Drive stakeholder alignment across operations leaders and execs; de-escalate issues and keep programs on track. Measure what matters (time-to-first-value, accuracy, throughput, agent containment); surface insights to inform roadmap. Travel for kickoffs and key milestones to ensure smooth execution and change management. Preferred experience: 3+ years leading program, project, implementation, or account management for enterprise SaaS products - ideally in complex, operations-heavy environments. Proven track record running large, multi-stakeholder deployments ($200-500K+ contracts) with executive visibility and measurable outcomes. Technically fluent: comfortable reasoning through APIs, EDI structures, JSON payloads, and system integrations; confident using tools like Excel and PowerPoint. AI-curious (or better): understands the basics of large language models and agent behavior, and can think through prompts, rules, and guardrails conceptually. Demonstrated ability to build repeatable processes, training materials, and documentation for enterprise rollouts - organized, calm under pressure, and skilled at prioritization. Bonus points for experience in logistics systems (TMS, WMS), PMP certification, or prior startup/zero-to-one environments. Our Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option 📚 Yearly learning & development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend when working late in the office 🏡 Remote office home stipend 🍔 Daily catered lunches via Sharebite (each meal donates a meal) ✈️ Onboarding trip to SF HQ if you work remotely 🥤 Monthly happy hours 🎉 Annual company offsites, our last one was in Palm Springs 🌴🍹 Location: San Francisco: Since we're a small team building 0→1 products, we prefer candidates comfortable working in an in-office environment in San Francisco. We typically come into the office 5 days a week. Relocation assistance can be provided for interested candidates. New York: Satellite office with Pallet employees across engineering, operations, and success-we're seeking to hire and grow out the team here. The team typically comes into the office 5 days a week. Relocation assistance is not provided for our New York office. Compensation: The estimated salary range for this role is $125,000-$195,000 base, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and significant growth opportunities. Final compensation will be determined based on experience, qualifications, and location. Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Pallet Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. Build Your Own Role - Customer Success at Pallet We're always excited to meet thoughtful, driven people who are passionate about helping customers succeed - especially in complex, operational industries like logistics. Even if we don't have a customer success role that's a perfect match right now, we'd love to hear how you think you could make an impact at Pallet. This is your opportunity to pitch us: What would you build, lead, or improve if you joined our team? Whether you're passionate about onboarding, retention, product enablement, or strategic account growth - we're open to crafting the right role for the right person. What We're Looking For While the specifics may vary, we're especially excited to meet folks who: Take ownership and love turning messy processes into well-oiled machines Have experience in startup or high-growth environments Are passionate about delivering real business impact for customers Communicate clearly and proactively - both internally and externally Can confidently articulate where they'd drive value within our mission What You Might Work On Depending on your background and interests, you could help lead or contribute to: Building and scaling our onboarding and implementation workflows Creating proactive playbooks to increase customer engagement and retention Working cross-functionally with Product and Engineering to translate feedback into action Driving upsell/expansion opportunities and managing strategic accounts Launching new CS tooling or automation that improves efficiency At Pallet, we move fast, care deeply about customer outcomes, and are building a team that thrives on trust, accountability, and creativity. If you're excited about our mission and want to help transform logistics through world-class customer success, we'd love to hear from you. Location: Open to remote or in person in San Francisco office 3-4x a week. Top-Tier Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend if you ever have to work late in the office 🏡 Remote office home stipend to get you comfy in your space 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ✈️ Onboarding trip to San Francisco HQ if you work remotely 🥤 Monthly happy hours 🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷 Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Pallet: Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. You could be an AE anywhere - why us? Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market) Work directly with our Head of Revenue Andrew Geisse (ex-Docusign, previously scaled revenue at Reputation) Help transform a massive industry and scale us toward a $10B+ business Build your career in a high-performance, feedback-driven environment that invests in your growth About the Opportunity: We're looking for a highly motivated and curious Commercial Account Executives excited about the opportunity to define the GTM function from the ground up; account strategies, GTM tactics, market opportunities, etc. This is a unique chance to join an early team, shape our go-to-market engine, and get visibility into every part of the business. Why this role is different: Be one of the first AEs at Pallet - help shape the playbook from scratch Manage and expand a portfolio of commercial client accounts and maintain strong relationships Work directly with sales leadership and founder to develop strategic GTM strategies Learn fast in a high-caliber, tight-knit team How you will make an impact: Acquire new customers; we need to be agressively outbounding at all levels Launch outbound campaigns using tools like Apollo, LinkedIn Sales Navigator, and email automation Develop and execute account strategies to achieve and exceed revenue targets Help develop scalable processes and playbooks for the current and future sales team Preferred Experience: 4+ years of sales or customer-facing experience at a startup or in SaaS Strong written and verbal communication skills Grit, resilience, and a passion for learning - you're not afraid of “no” Expertise with Sales Navigator, CRMs (like HubSpot or Salesforce), and sales automation tools A self-starter who thrives in fast-moving, ambiguous environments Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend if you ever have to work late in the office 🏡 Remote office home stipend to get you comfy in your space 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ✈️ Onboarding trip to San Francisco HQ if you work remotely 🥤 Monthly happy hours 🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷 Location: This is an onsite role in our San Francisco Office (5 minutes walk from Montgomery BART Station) Compensation: The estimated salary range for this role is $175,000-$200,000 OTE and competitive equity. Final compensation will be determined based on a combination of experience, qualifications, and location. Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Pallet: Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. You could be an Head of Sales Development anywhere - why us? Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market) Work directly with our Head of Revenue Andrew Geisse (ex-DocuSign, previously scaled revenue at Reputation) Help transform a massive industry and scale us toward a $10B+ business Build your career in a high-performance, feedback-driven environment that invests in your growth About the Opportunity: We're hiring our first Head of Sales Development to build, lead, and scale a world-class SDR organization. You'll inherit a growing team, diagnose and optimize current processes, and establish the playbook that defines how Pallet generates pipeline at scale. You'll balance strategy and execution; crafting vision and metrics while staying close to the work as a player-coach, setting the bar for prospecting quality, messaging, and discipline. Why this role is different: Be the first Head of Sales Development Manager at Pallet training and up-leveling a green team Build and communicate a clear vision for SDR excellence from the ground up to position the team as a growth engine Serve as a bridge between strategy and execution, ensuring SDRs contribute directly to company goals Step in as a player-coach, personally outbounding alongside the SDRs How you will make an impact: Diagnose and optimize the current SDR motion, defining strategy and goals to meet short- and long-term pipeline targets. Build the playbook for SDR excellence: from activity metrics and messaging to culture and accountability. Coach and develop the team through structured 1:1s, feedback loops, and skill-based training across cold outreach, objection handling, and qualification. Align with Marketing and Sales on ICPs, campaigns, and messaging to ensure every outbound motion ties to revenue goals. Lead from the front: personally prospecting, refining scripts, and modeling persistence and quality for the team. Preferred Experience: 5+ years in B2B SaaS or tech sales, including 2+ years managing SDR/BDR teams of 8-12+ reps. Demonstrated success building or scaling outbound programs that consistently exceed pipeline targets. Proficient with CRMs and sales automation tools (Salesforce, HubSpot, Outreach, Apollo, Sales Navigator). Analytical and systems-driven, using metrics and dashboards to improve conversion and performance. A hands-on player-coach who leads with energy, clarity, and accountability. Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️ 🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend if you ever have to work late in the office 🏡 Remote office home stipend to get you comfy in your space 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ✈️ Onboarding trip to San Francisco HQ if you work remotely 🥤 Monthly happy hours 🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷 Compensation: The estimated salary range for this role is $190,000 - $250,000 OTE, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location. Location: This is a fully onsite role in our San Francisco Office (5 minutes walk from Montgomery BART Station). Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.