GTM Recruiter (Founding role)
Pallet Services Inc. job in San Francisco, CA
About Pallet
Pallet is building AI Agents to transform logistics, a $12T global industry. Backed by General Catalyst, Bessemer, and Bain Capital, we've raised $50M and achieved 700% revenue growth in under two years.
Our mission is to automate the manual workflows that slow logistics teams down - from scheduling to data entry and load management. Our flagship platform powers end-to-end operations, and our newest product, CoPallet, introduces AI Agents that execute real workflows in real time.
As logistics providers adopt generative AI, Pallet is leading the next wave of automation, with the vision to build the next $10B company in logistics. Join leaders from Google, DoorDash, and YC to shape the future of logistics tech.
You could be a GTM Recruiter anywhere - why choose us?
Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
Help transform a massive industry and scale us toward a $10 B+ business
About the opportunity:
Pallet is hiring our first Go-To-Market Recruiter, a rare role with true 0β1 ownership. As we scale rapidly and prepare for our next stage of growth, this role will build the entire GTM recruiting function from the ground up. You'll partner directly with our Head of Talent, VP of Revenue, and Founder to shape our hiring strategy, define processes, and bring in the exceptional talent that will fuel our next phase.
This is not a βsupportβ function... recruiting at Pallet is a strategic partner. You'll be deeply embedded in leadership conversations, understand the business drivers behind each role, and hire the people who will move the company forward. With aggressive revenue targets, a fast-growing market, and a massive opportunity ahead, the impact you'll have on the business will be immediate and long-lasting.
Why this role is different:
You'd be the first GTM Recruiter at a fast-growing AI company, owning everything from 0 to 1 - sourcing strategy, interview design, tooling, enablement, and overall process.
You'll work directly with the founders and have exposure to exec hiring from day one.
As we scale, this role has a clear path to leading additional GTM recruiters or eventually running the entire business recruiting function.
You'll shape our GTM talent brand, help drive events, and build content that attracts world-class revenue talent.
You'll also have real budget and leadership backing to execute, with a team that treats hiring as a core advantage.
How you will make an impact:
Hire 30+ GTM roles across Sales, Marketing, and BizOps in 2026
Build a repeatable multi-channel sourcing engine for high-quality pipeline generation
Close top-tier talent in a highly competitive AI market through creative strategies and strong candidate relationships
Create Sales Interview Playbooks and scale them into a consistent, high-signal process
Understand how hiring ties directly to business goals and maintain a strong grasp of the sales and marketing landscapes Pallet operates in
Partner closely with hiring managers to align recruiting priorities with company objectives
Develop and amplify Pallet's sales talent brand - from events to community engagement, in line with our culture
Preferred experience:
4-10 years full-cycle recruiting, including 2+ yrs hiring GTM roles (sales, marketing, ops)
Proven success managing large requisition loads (10+ at a time) in a startup environment
Deep understanding of sales and marketing orgs: quotas, deal cycles, comp, and ICPs
Builds scalable, data-driven sourcing engines across channels (LinkedIn, Gem, Juicebox, referrals)
Skilled at engaging and closing top GTM talent in competitive SaaS or AI markets
Highly organized, metrics-driven, and able to prioritize with urgency and focus
Strong communicator with a bias for action, low ego, and genuine excitement for building from zero to one
Our Recruiting Stack:
Greenhouse for ATS
Juicebox, Covey, LinkedIn Recuiter, LinkedIn InMails (400 a month), Clay
Grammarly Pro, for polished writing
Brighthire for call recordings and note-taking
Calendly, Notion, GSuite, Slack, etc
Benefits:
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits for Bay Area employees
π Uber ride stipend if you ever have to work late in the office
π‘ Remote office home stipend to get you comfy in your space
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
π₯€ Monthly happy hours
π Annual company offsites, our last one was in Palm Springs π΄πΉ
Interview Process:
Chat with Grace, Head of Talent - 30 mins
Deep Dive with Director of Marketing/Head of Talent - 45 mins
Strategic Recruiting Assignment - 3-5 days to complete
Final Interviews - 2.5 hours at our office
We move fast, and we'll keep you informed at every stage of the process.
Compensation:
The estimated salary range for this role is $165,000 to $195,000, with a bonus structure starting at $10,000+ depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
P.s. if you are excited about the role but the compensation looks off OR title please apply and have a conversation with us, the equity up-side and opportunity for growth plus compensation can be moulded, we are a start up after all and are open to hearing more perspectives.
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCommercial Account Executive
Pallet Services Inc. job in San Francisco, CA or remote
About Pallet:
Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
You could be an AE anywhere - why us?
Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
Work directly with our Head of Revenue Andrew Geisse (ex-Docusign, previously scaled revenue at Reputation)
Help transform a massive industry and scale us toward a $10B+ business
Build your career in a high-performance, feedback-driven environment that invests in your growth
About the Opportunity:
We're looking for a highly motivated and curious Commercial Account Executives excited about the opportunity to define the GTM function from the ground up; account strategies, GTM tactics, market opportunities, etc. This is a unique chance to join an early team, shape our go-to-market engine, and get visibility into every part of the business.
Why this role is different:
Be one of the first AEs at Pallet - help shape the playbook from scratch
Manage and expand a portfolio of commercial client accounts and maintain strong relationships
Work directly with sales leadership and founder to develop strategic GTM strategies
Learn fast in a high-caliber, tight-knit team
How you will make an impact:
Acquire new customers; we need to be agressively outbounding at all levels
Launch outbound campaigns using tools like Apollo, LinkedIn Sales Navigator, and email automation
Develop and execute account strategies to achieve and exceed revenue targets
Help develop scalable processes and playbooks for the current and future sales team
Preferred Experience:
4+ years of sales or customer-facing experience at a startup or in SaaS
Strong written and verbal communication skills
Grit, resilience, and a passion for learning - you're not afraid of βnoβ
Expertise with Sales Navigator, CRMs (like HubSpot or Salesforce), and sales automation tools
A self-starter who thrives in fast-moving, ambiguous environments
Benefits:
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits for Bay Area employees
π Uber ride stipend if you ever have to work late in the office
π‘ Remote office home stipend to get you comfy in your space
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
βοΈ Onboarding trip to San Francisco HQ if you work remotely
π₯€ Monthly happy hours
π Annual Company Offsites; our last one was in Napa Wine Country π·
Location:
This is an onsite role in our San Francisco Office (5 minutes walk from Montgomery BART Station)
Compensation:
The estimated salary range for this role is $175,000-$200,000 OTE and competitive equity. Final compensation will be determined based on a combination of experience, qualifications, and location.
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyProduct Marketing Lead
Pallet Services Inc. job in San Francisco, CA
WHO WE ARE
Pallet is building AI Agents to transform logistics, a $12T global industry. Backed by General Catalyst, Bessemer, and Bain Capital, we've raised $50M and achieved 700% revenue growth in under two years.
Our mission is to automate the manual workflows that slow logistics teams down - from scheduling to data entry and load management. Our flagship platform powers end-to-end operations, and our newest product, CoPallet, introduces AI Agents that execute real workflows in real time.
As logistics providers adopt generative AI, Pallet is leading the next wave of automation, with the vision to build the next $10B company in logistics. Join leaders from Google, DoorDash, and YC to shape the future of logistics tech.
ABOUT THE ROLE
As Product Marketing Lead at Pallet, you'll define how AI agents reshape the future of logistics. You'll master the nuances of different segments (eg carriers, 3PLs, shippers) and craft the story that connects Pallet's technology to their most pressing challenges.
You'll own the full lifecycle of go-to-market execution: messaging, launches, enablement, case studies, and campaigns that move the market. You'll operate with full autonomy in a fast-moving, high-trust environment, driving impact from strategy to execution.
This is a senior individual contributor role with the potential to build and lead a team as the function scales.
SOME THINGS YOU MAY BE WORKING ON
Develop a coherent narrative for how Pallet impacts logistics and supply chain teams, in partnership with EPD, sales, and executive team.
Produce marketing assets including website, events, content, case studies, etc that highlight our product messaging, in partnership with designers and writers
Run the product update calendar and launch updates that are valuable and relevant for buyers
Develop and run sales enablement for product launches and industry education
Develop pitches for speaking engagements and PR in partnership with field marketing and PR agencies
YOU HAVE
A track record of developing positioning for a product in a complex B2B category
Strong research and learning skills, capable of learning the nuances of the industry through sales calls, internet research, and expert analysis
Clear thinking and pattern recognition. Identify and classify information to develop consistent thesis about industry pain points
Writing and articulation skills. We need you to build content that communicates the positioning effectively
3-8 years experience in product marketing, product management, management consulting or journalism / communications.
WHAT THIS ROLE IS
NOT
Slide deck agency: While you will build custom sales collateral, it's more important you give sales guidelines and content to build it themselves.
Alignment coordinator: Ensuring cross-functional alignment is required, but it's not the primary output of this role.
Consensus follower: Success means having an opinionated point of view backed by evidence, experience, or instinct about Pallet's narrative
OUR CULTURE
β‘Pallet, nestled in the vibrant heart of San Francisco. We are more than just a workplace; we're a community where transparency thrives, and we embrace a collective spirit when it comes to problem-solving.
π Our team is a diverse tapestry of top talent, with experience from companies like Ramp, Scale AI, Watershed, Rippling and a multitude of FAANG ex-employees. Their passion fuels our collaborative and industrious culture. But hey, we're not all about work-monthly happy hours, weekly paid dinners, and leisurely coffee strolls through bustling streets of the city are just a taste of the fun we add to the mix.
OUR BENEFITS
π©Ί Health, Vision and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits if you live in SF
π Fully covered uber ride home if you ever have to work late in the office
π‘ Remote office home stipend
π₯€ Monthly happy hours; our last one was a Golden Gate Park BBQ
π² Company paid dinners on Tuesdays and Thursdays in the office
π Annual Company Offsites; our last one was in Palm Springs π΄
OUR INTERVIEW PROCESSπΉ
This is our process for most of our roles, but sometimes stages are subject to change from time to time, we will definitely notify you of the change ahead of time.
Step 1: β Chat with our recruiter - Grace - 30 mins
Step 2: π¬ Chat with Hiring Manager - 30 mins
Step 3: π Final Interview - 3 hours at our office
β
Brief Background Check and Reference Check
POSITION'S COMPENSATION RANGE
The estimated salary range for this role is $165,000-$200,000 depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Our company Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Auto-ApplySales - Build Your Own Role
Pallet Services Inc. job in San Francisco, CA or remote
About Pallet
Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
About the role:
We're always excited to meet curious, driven people who are passionate about transforming the logistics industry through smart, modern sales. Even if we don't have a role that perfectly matches your background today, we'd love to hear how you think you could make an impact at Pallet.
This is your opportunity to pitch us: What would you build, sell, or improve if you joined our team?
Whether you're an experienced closer, a strategic partnerships pro, or a builder who wants to architect sales systems from scratch - we're open to creating the right role for the right person.
What we're looking for:
This will depend on your experience, but we're especially excited to meet folks who:
Are entrepreneurial and action-oriented - not afraid to try new things and move quickly
Have experience in early-stage or high-growth sales environments
Obsess over customer outcomes and solving real operational problems
Can clearly articulate where and how they'd plug into our mission
Are energized by ambiguity and thrive when wearing multiple hats
What you might be working on:
Depending on your background, you could help drive impact across:
Strategic sales initiatives that target new segments or verticals
Building and refining outbound or inbound GTM playbooks
Structuring partner or channel relationships
Improving sales operations, tooling, and automation
New revenue bets - from account expansion to pricing experiments
Location:
Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in a hybrid environment in our office in San Francisco. We typically come into the office 3-4 days a week, but accommodations can be made on a case-by-case basis. Relocation assistance can be provided for interested candidates.
Top-Tier Benefits:
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits for Bay Area employees
π Uber ride stipend if you ever have to work late in the office
π‘ Remote office home stipend to get you comfy in your space
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
βοΈ Onboarding trip to San Francisco HQ if you work remotely
π₯€ Monthly happy hours
π Annual Company Offsites; our last one was in Napa Wine Country π·
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplySoftware Engineer - Product
Pallet Services Inc. job in San Francisco, CA
You could be an engineer anywhere, why us?
Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)
Work directly with our Head of Product Engineering, ex-YC Founder, Doordash
Help transform a massive industry and scale us toward a $10 B+ business
About the opportunity:
Given recent economic shifts, logistics providers and shippers want to capitalize on generative AI to drive business efficiency. As a result, many of them are turning to CoPallet, the first end-to-end service of AI agents and logistics experts, to automate their back-office operations. If we can capture this momentum effectively, we're on track to build the next $10 billion tech company in logistics.
We're hiring Product Engineers to bridge the gap between customers and our AI platform, customize solutions for enterprise clients, and collaborate with cross-functional teams to build our AI product from the ground up. They'll work directly with Aren (ex-Google), Nilkanth (ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale) to shape the future of logistics AI - from how it's built to how it's deployed in the real world.
Why this role is different:
One of the first Product Engineers at Pallet
Building foundational systems and infrastructure to support AI model development
Combining hands-on engineering with customer interaction and product ownership
Surround yourself with top-tier talent and fast-track your career
How you will make an impact:
Build & maintain the core infrastructure platform from day one - built to support thousands of AI agents running in parallel to solve real-world logistics problems
Design and implement efficient, scalable data pipelines
Develop backend systems that can scale from hundreds to millions of users
Help shape foundational engineering practices and decisions as an early team member
Act as the bridge between AI and real business needs, working closely with both engineering and customer teams
See your work in action immediately as customers benefit from more reliable, observable AI agent deployments
Our tech stack:
Database: PostgreSQL
Backend: Node + TS. Encore for robust server-side dev and managed DevOps. Hosted on GCP
LLMs: Open AI, Anthropic, Google for foundation models, Playwright for browser automation
Frontend: React + TS. Hosted on Vercel
Preferred experience:
3+ years of full-stack experience building 0β1 products
Strong communicator comfortable working directly with clients
Experience shipping end-to-end features in a SaaS environment
Thrives in fast-paced startup settings
Excited to collaborate in person 5x/week in SF's Financial District
Bonus: experience with Node.js, TypeScript, and GraphQL (language-agnostic interviews)
Who you are:
You own the outcome: taking full responsibility to deliver impact end to end, no excuses.
You move fast but with quality: shipping quickly while maintaining sustainable craftsmanship.
You experiment relentlessly: embrace a growth mindset, learn from failures, and iterate faster.
You push beyond limits: no coasting; you raise the bar for yourself and the team.
You thrive in collaboration: value face-to-face teamwork and contribute actively in our in-office culture.
Interview Process
Intro Chat with Head of Talent (30 mins)
Technical Screen + Meet and Greet with Hiring Manager (60 mins)
Executive Chat - Sushanth, CEO and Founder (45 mins)
Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours)
We move fast, and we'll keep you informed at every stage of the process.
Location:
Since we're a small team building 0-1 products, we prefer for candidates to be comfortable working in an in office environment in San Francisco. We typically come into the office 5 days a week. Relocation assistance can be provided for interested candidates.
Compensation:
The estimated salary range for this role is $175,000 - $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Top-Tier Benefits
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits
π Uber ride stipend if you ever have to work late in the office
π‘ Office home stipend to get you comfy in your space
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
π₯€ Monthly happy hours
π Annual Company Offsites; this year we'll be headed to Palm Springs π΄
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyFounding Sales Engineering Lead
Pallet Services Inc. job in San Francisco, CA
About Pallet
Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
You could be a Sales Engineering Lead anywhere, why us?
Work directly with Andrew Geisse, VP of Revenue a sales leader with deep experience scaling enterprise GTM orgs
Help transform a massive industry and scale us toward a $10B+ business.
Build the Sales Engineering function from scratch; a founding role, huge ownership.
About the opportunity:
We're hiring our first GTM / Sales Engineering Lead - a hybrid technical and customer-facing role that connects our AI platform to the real workflows of the world's largest logistics companies.
You'll own technical validation and custom demos, work directly with Sales, Product, and Engineering, and drive proofs of concept that show customers what's possible when AI meets logistics. This is a founding role with the opportunity to build the playbook and eventually scale the Sales Engineering org.
Why this role is different:
Founding member of the GTM/Sales Engineering team - help shape process, tooling, and best practices.
Combines hands-on integration and workflow design with storytelling and customer credibility.
Work directly with executives and customers across the enterprise logistics ecosystem.
Learn deeply about AI agent architecture (browser automation, voice AI, RAG/memory systems).
Fast path to Head of GTM Engineering.
How you will make an impact:
Own and deliver technical demos that accelerate deals - translate real customer workflows into high-impact, tailored experiences.
Build quick integrations and prototypes using Zapier, Retool, or Make to demonstrate value fast.
Map and reason through data flows across TMS, WMS, and CRM systems - understanding APIs, schemas, and webhooks.
Partner with Sales on proofs of concept and technical validation throughout the deal cycle.
Communicate clearly across audiences - from operations leads to CTOs, adapting depth and framing as needed.
Enable the GTM team - build demo templates, run feature briefings, and improve internal technical fluency.
Feed insights back to Product - capture workflow pain points and feature requests from the field to shape roadmap direction.
Preferred experience:
5+ years in a Sales Engineer, Solutions Engineer, or Forward Deployed Engineer role, ideally at a high-growth B2B SaaS or AI company.
Strong technical fluency - able to reason about APIs, data schemas (JSON), and system integrations.
Experience with automation or AI-driven products (e.g., browser automation, RAG, voice AI, etc.).
Comfortable building quick prototypes with low-code tools (Zapier, Make, Retool, Postman).
Excellent storytelling and presentation skills - able to engage both technical and executive audiences.
High curiosity and adaptability - thrives in ambiguity and learns fast.
OUR BENEFITS
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits
π Uber ride stipend if you ever have to work late in the office
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
π₯€ Monthly happy hours
π Annual Company Offsites; our last one was in Palm Springs π΄πΉ
Compensation:
The estimated salary range for this role is $200,000 - $300,000 OTE depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Location:
This role is an in-person role in our office in Fidi, San Francisco, 5 days a week with daily catered lunches and dinners.
Travel:
Travel will be involved with this role, 20-30%
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyHead of Sales Development
Pallet Services Inc. job in San Francisco, CA or remote
About Pallet:
Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
You could be an Head of Sales Development anywhere - why us?
Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
Work directly with our Head of Revenue Andrew Geisse (ex-Docusign, previously scaled revenue at Reputation)
Help transform a massive industry and scale us toward a $10B+ business
Build your career in a high-performance, feedback-driven environment that invests in your growth
About the Opportunity:
We're hiring our first Head of Sales Development to build, lead, and scale a world-class SDR organization. You'll inherit a growing team, diagnose and optimize current processes, and establish the playbook that defines how Pallet generates pipeline at scale.
You'll balance strategy and execution; crafting vision and metrics while staying close to the work as a player-coach, setting the bar for prospecting quality, messaging, and discipline.
Why this role is different:
Be the first Head of Sales Development Manager at Pallet training and upleveling a green team
Build and communicate a clear vision for SDR excellence from the ground up to position the team as a growth engine
Serve as a bridge between strategy and execution, ensuring SDRs contribute directly to company goals
Step in as a player-coach, personally outbounding alongside the SDRs
How you will make an impact:
Diagnose and optimize the current SDR motion, defining strategy and goals to meet short- and long-term pipeline targets.
Build the playbook for SDR excellence: from activity metrics and messaging to culture and accountability.
Coach and develop the team through structured 1:1s, feedback loops, and skill-based training across cold outreach, objection handling, and qualification.
Align with Marketing and Sales on ICPs, campaigns, and messaging to ensure every outbound motion ties to revenue goals.
Lead from the front: personally prospecting, refining scripts, and modeling persistence and quality for the team.
Preferred Experience:
5+ years in B2B SaaS or tech sales, including 2+ years managing SDR/BDR teams of 8-12+ reps.
Demonstrated success building or scaling outbound programs that consistently exceed pipeline targets.
Proficient with CRMs and sales automation tools (Salesforce, HubSpot, Outreach, Apollo, Sales Navigator).
Analytical and systems-driven, using metrics and dashboards to improve conversion and performance.
A hands-on player-coach who leads with energy, clarity, and accountability.
Benefits:
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits for Bay Area employees
π Uber ride stipend if you ever have to work late in the office
π‘ Remote office home stipend to get you comfy in your space
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
βοΈ Onboarding trip to San Francisco HQ if you work remotely
π₯€ Monthly happy hours
π Annual Company Offsites; our last one was in Napa Wine Country π·
Compensation:
The estimated salary range for this role is $190,000 - $250,000 OTE, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Location:
This is a fully onsite role in our San Francisco Office (5 minutes walk from Montgomery BART Station)
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyForward Deployed Engineer (AI Team)
Pallet Services Inc. job in San Francisco, CA
About Pallet
Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
You could be a Forward Deployed Engineer anywhere, why us?
You'll report directly to Michael, our Forward Deployed Engineering Lead, and be part of the earliest technical deployments team at the company.
Work cross-functionally with BizOps (Jeff), Engineering (Nilkanth), and leadership (Andrew) to bring AI Agents into production environments.
Shape the foundations of how Pallet deploys and operationalizes AI for enterprise logistics customers.
Deeply technical, highly customer-facing: you'll validate workflows, build integrations, solve edge cases, and launch real automations.
Massive surface area for impact - this team is the engine that turns sales wins into production AI automation.
About the opportunity:
We're hiring one of our first Forward Deployed Engineers - a hybrid technical and customer-facing role responsible for implementing Pallet's AI Agent platform inside the world's largest logistics companies.
You'll own deployment from post-sale technical validation through production rollout: mapping workflows, integrating systems, resolving edge cases, testing AI behaviors, and partnering closely with both Engineering and BizOps to ensure customers realize measurable ROI.
This is a foundational role with significant ownership in shaping how Pallet delivers value after the deal is signed.
Why this role is different:
Founding-caliber role on the FDE team, reporting to the FDE Lead.
Deeply technical: APIs, JSON schemas, TMS/WMS integrations, exception workflows, AI behavior tuning.
High customer impact: you'll ship automations that eliminate thousands of hours of manual work.
Work directly with BizOps, Engineering leadership, the CTO, and CEO on critical enterprise deployments.
Full lifecycle ownership of deployments - not βdemo work,β but real integrations and operational automations.
How you will make an impact:
Lead technical implementations for enterprise customers - from workflow mapping to AI Agent configuration to production launch.
Design and run proofs of concept that demonstrate measurable improvements (accuracy, throughput, cycle time, error reduction).
Build lightweight automations and prototypes using tools like Retool, Zapier, Make, or scripts to validate value quickly.
Integrate with customer systems (TMS, WMS, ERP, CRM, billing/settlements) using APIs, webhooks, and data schemas.
Debug and troubleshoot production issues, partnering with Engineering to address model behavior and system integration challenges.
Act as the technical voice of the customer - relaying workflow pain points, edge cases, and feature gaps to Product and Engineering.
Enable the GTM and CX teams by creating implementation templates, technical guides, and repeatable processes.
Preferred experience:
2+ years as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, or Technical Consultant - ideally in high-growth SaaS or AI.
Strong technical fluency around APIs, authentication, JSON schemas, logs, and integration patterns.
Experience with automation or AI systems (browser automation, RPA, RAG/memory, LLM agents, voice interfaces, etc.).
Comfort building prototypes using Retool, Zapier, Make, Postman, or lightweight scripting.
Excellent communication across technical and operational audiences - from dispatch teams to CTOs.
Thrives in fast-moving, ambiguous environments with incomplete information.
Our Benefits:
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits
π Uber ride stipend if you ever have to work late in the office
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
π₯€ Monthly happy hours
π Annual Company Offsites; our last one was in Palm Springs π΄πΉ
Compensation:
The estimated salary range for this role is $150,000 - $200,000 OTE depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Location:
This role is an in-person role in our office in Fidi, San Francisco, 5 days a week with daily catered lunches and dinners.
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCustomer Success - Build Your Own Role
Pallet Services Inc. job in San Francisco, CA or remote
About Pallet
Pallet is building AI Agents to transform logistics - a $12 trillion global industry. We've raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we're positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
Build Your Own Role - Customer Success at Pallet
We're always excited to meet thoughtful, driven people who are passionate about helping customers succeed - especially in complex, operational industries like logistics. Even if we don't have a customer success role that's a perfect match right now, we'd love to hear how you think you could make an impact at Pallet.
This is your opportunity to pitch us: What would you build, lead, or improve if you joined our team?
Whether you're passionate about onboarding, retention, product enablement, or strategic account growth - we're open to crafting the right role for the right person.
What We're Looking For
While the specifics may vary, we're especially excited to meet folks who:
Take ownership and love turning messy processes into well-oiled machines
Have experience in startup or high-growth environments
Are passionate about delivering real business impact for customers
Communicate clearly and proactively - both internally and externally
Can confidently articulate where they'd drive value within our mission
What You Might Work On
Depending on your background and interests, you could help lead or contribute to:
Building and scaling our onboarding and implementation workflows
Creating proactive playbooks to increase customer engagement and retention
Working cross-functionally with Product and Engineering to translate feedback into action
Driving upsell/expansion opportunities and managing strategic accounts
Launching new CS tooling or automation that improves efficiency
At Pallet, we move fast, care deeply about customer outcomes, and are building a team that thrives on trust, accountability, and creativity. If you're excited about our mission and want to help transform logistics through world-class customer success, we'd love to hear from you.
Location:
Open to remote or in person in San Francisco office 3-4x a week.
Top-Tier Benefits:
π©Ί Health, Vision, and Dental benefits
ποΈ Flexible PTO
β Life Insurance and Accidental Insurance
β€οΈ π©Ή Short-Term Disability Coverage
πΈ Generous salary and equity for all staff
πͺ 401k option; helping you save for the future
π Yearly learning and development stipend
π Commuter benefits for Bay Area employees
π Uber ride stipend if you ever have to work late in the office
π‘ Remote office home stipend to get you comfy in your space
π Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated)
βοΈ Onboarding trip to San Francisco HQ if you work remotely
π₯€ Monthly happy hours
π Annual Company Offsites; our last one was in Napa Wine Country π·
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-Apply