Sr.Staff Engineer, Hardware Repair & Service Engineering
Palo Alto Networks Inc. job in Austin, TX
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
We are seeking a highly experienced and technically proficient Sr.Staff Engineer, Hardware Repair & Service Engineering to serve as the technical authority for all post-sale support, repair, and refurbishment activities for our hardware products. This role is crucial for maximizing product uptime, minimizing the total cost of service, and driving continuous product quality improvements based on real-world field failure data. The Sr. Staff Engineer will lead the development of global repair strategies and act as the primary liaison between the Service organization and the R&D/Quality teams.
Key Responsibilities
Repair Process Development & Optimization (Primary Focus)
* Global Repair Strategy: Define, document, and validate the multi-tiered global repair and refurbishment processes (e.g., component-level repair, sub-assembly replacement, full unit refurbishment) to ensure high quality, rapid throughput, and optimal cost-efficiency at both internal and third-party repair depots.
* Diagnostic Tooling: Validation of all specialized diagnostic software, test fixtures, and repair tools required by service technicians to accurately troubleshoot and repair product failures.
* Service BOM & Parts Planning: Work directly with Supply Chain and Service Planning teams to define the correct Service Bill of Materials (SBOM), identify field-replaceable units (FRUs), and provide technical input for initial spares and critical part stocking levels.
* Technical Documentation: Create, review, and maintain all technical repair instructions, troubleshooting guides, fault isolation procedures, and training content used by global service technicians.
Reliability & Failure Analysis
* Closed-Loop Feedback: Establish and manage a robust closed-loop system for collecting, analyzing, and reporting field failure data (RMA data). Use statistical analysis to identify systemic failure modes and track Mean Time Between Failures (MTBF).
* Root Cause Analysis (RCA): Lead complex, high-priority failure analysis investigations on returned units to determine the true root cause of failure (e.g., manufacturing defect, design flaw, field usage).
* Design for Serviceability (DFS): Act as the principal technical advocate for the service organization, collaborating closely with R&D to implement design changes that reduce the complexity of repair, lower parts consumption, and minimize the total service cost of future products.
* Engineering Change Order (ECO) management. Represent repair and service for all things related to change orders.
Core Component Responsibility
This role requires specific hands-on expertise in the failure analysis and repair of the following types of hardware components and sub-assemblies:
* Printed Circuit Board Assemblies (PCBA): Diagnosing failures on multilayer boards, including component-level failure identification (ICs, FPGAs, passive components), solder joint integrity inspection, and rework procedures.
* Power Management Systems: Analyzing failures in AC/DC power supplies, battery management systems (BMS), and voltage regulators. This includes understanding thermal characteristics and power-related failure modes.
* Opto-Mechanical Assemblies: Troubleshooting issues related to complex imaging systems, laser modules, or display units where precise alignment, calibration, and sensor integrity are critical.
* Electromechanical Systems: Analyzing wear-and-tear and failure modes in actuators, motors, fans, heatsinks, and complex connector systems that involve both electrical and mechanical components.
* Chassis Management: Assessing failure related to structural integrity, enclosure rigidity, and the performance of thermal solutions like fans, liquid cooling systems, and thermal interface materials.
Qualifications
Your Experience:
* Education: Bachelor's or Master's degree in Electrical, Mechanical, or Industrial Engineering.
* Experience: Minimum of 8+ years of experience in a hardware environment, with at least 6 years dedicated to Post-Sale Service, Failure Analysis, and Repair Engineering for high-reliability or high-volume products.
* Technical Skills:
* Expertise in failure analysis methodologies (RCA)
* Proven ability to define, scope, and deliver automated test and repair solutions.
* Strong statistical analysis skills used to analyze field data, yield rates, and MTBF.
* System Knowledge: Proficiency with RMA systems, inventory management, and utilizing data from ERP (e.g., SAP) and PLM systems.
Preferred Qualifications
* Experience developing and implementing global service strategies across multiple continents or outsourced partners.
Additional Information
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $109000 - $177000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Research Associate II
Austin, TX job
General Notes
The Department of Psychiatry and Behavioral Sciences at the Dell Medical School is seeking a Research Associate II.
This is a temporary position with an end date of August 31, 2026, renewable based on funding availability, work performance, and progress toward research goals. The role may require work during weekends and/or outside of normal business hours.
Purpose
Assist an interdisciplinary research team in the Bipolar Disorder Center / Almeida lab at Dell Medical School, Department of Psychiatry and Behavior Sciences at The University of Texas at Austin with collecting and analyzing psychological and neuroimaging measures for the bipolar and major depressive disorder population.
Responsibilities
Develop, collect, conduct, and analyze research projects including psychological measures using standard interviews (self-report and/or clinician based) and neuroimaging measures as part of a team of faculty, graduate students, and undergraduate assistants.
Assist with data entry and database management.
Assist with IRB submission & management
Review medical records and conduct screenings for study recruitment. Execute data collection procedure and assessment and assist with subject recruitment, including obtaining consent of research subjects.
Help with subject management, scheduling and reimbursement. Provide exceptional support to research subjects via phone, email, etc.
Assist with manuscripts and publications (authorship will depend on candidate's initiative).
Other related duties as assigned.
Required Qualifications
Bachelor's degree and two years of research experience in psychiatry, psychology, public health, social work, counseling, or related discipline. Compassionate with a professional demeanor, showing tact and respect at all times. Ability to address individuals and information with a high degree of sensitivity and confidentiality in various delicate, formal, or urgent situations.
Strong written, verbal, and interpersonal communication skills. Outstanding organizational and time management skills.
Demonstrated critical thinking skills and excellent attention to detail.
Demonstrated ability to work well with a culturally diverse group of faculty, staff, and students, including the willingness and ability to train and oversee undergraduate and graduate students.
Must be comfortable interacting in an interdisciplinary setting and interacting with people living serious mental illness. Experience with data entry and/or data management, ideally in REDCap.
Strong computer skills with a variety of programs.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Master's degree with relevant laboratory experience in clinical research and/or mental/behavioral health field.
Experience with obtaining neuroimaging measures (MRI, EEG, etc) and/or administering neuromodulatory interventions (TMS, etc.).
Experience designing and managing REDCap database.
Experience with quantitative and/or qualitative data collection and analysis.
Experience with analyzing psychological and neuroimaging measures for the bipolar and major depressive disorder population.
Prior experience with peer-review manuscript preparation and/or presenting at research conferences.
Experience communicating with/submitting to/preparing documents for institutional review boards (IRBs).
Phlebotomy experience & certification, biospecimen processing/shipping. Experience collecting vitals and ECG data from humans.
Salary Range
$45,000+ depending on qualifications
Working Conditions
May work around chemical fumes
May work around standard office conditions
May work around biohazards
May work around chemicals
May work around electrical and mechanical hazards
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Climbing of stairs
Climbing of ladders
Lifting and moving
Occasional weekend, overtime and evening work to meet deadlines
This position is based on-campus and requires regular on-site attendance during the scheduled work week.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Bipolar Disorder Center Research Associate II
Austin, TX job
General Notes
This is a temporary position with a scheduled end date of August 15, 2026. Continuation beyond this date is contingent upon the availability of funding, demonstrated work performance, and satisfactory progress toward established goals.
This role requires flexibility to work evenings and/or weekends as needed to support departmental needs.
Purpose
Assist an interdisciplinary research team in the Bipolar Disorder Center / Almeida lab at Dell Medical School, Department of Psychiatry and Behavior Sciences at The University of Texas at Austin with collecting and analyzing psychological and neuroimaging measures for the bipolar and major depressive disorder population.
Responsibilities
Develop, collect, conduct, and analyze research projects including psychological measures using standard interviews (self-report and/or clinician based) and neuroimaging measures as part of a team of faculty, graduate students, and undergraduate assistants.
Assist with data entry and database management.
Assist with IRB submission & management
Review medical records and conduct screenings for study recruitment. Execute data collection procedure and assessment and assist with subject recruitment, including obtaining consent of research subjects.
Help with subject management, scheduling and reimbursement. Provide exceptional and tactful support to research subjects via phone, email, etc.
Assist with manuscripts and publications (authorship will depend on candidate's initiative).
Other related duties as assigned.
Required Qualifications
Bachelor's degree and two years of research experience in psychiatry, psychology, public health, social work, counseling, or related discipline.
Compassionate with a professional demeanor, showing tact and respect at all times.
Ability to address individuals and information with a high degree of sensitivity and confidentiality in various delicate, formal, or urgent situations.
Strong written, verbal, and interpersonal communication skills. Outstanding organizational and time management skills.
Demonstrated critical thinking skills and excellent attention to detail.
Demonstrated ability to work well with a broad group of individuals including faculty, staff, and students, including the willingness and ability to train and oversee undergraduate and graduate students.
Must be comfortable interacting in an interdisciplinary setting and interacting with people living serious mental illness.
Experience with obtaining and/or analyzing neuroimaging measures (MRI, EEG, etc.) and/or administering neuromodulatory interventions (TMS, etc.).
Experience with data entry, ideally in REDCap.
Strong computer skills with a variety of programs.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Master's degree with relevant laboratory experience in clinical research and/or mental/behavioral health field.
Experience designing and managing REDCap database.
Experience with quantitative and/or qualitative data collection and analysis.
Experience with analyzing psychological and neuroimaging measures for the bipolar and major depressive disorder population.
Prior experience with peer-review manuscript preparation and/or presenting at research conferences.
Experience communicating with/submitting to/preparing documents for institutional review boards (IRBs).
Phlebotomy experience & certification, biospecimen processing/shipping. Experience collecting vitals and ECG data from humans.
Salary Range
$45,000 + depending on qualifications
Working Conditions
May work around chemical fumes
May work around standard office conditions
May work around biohazards
May work around chemicals
May work around electrical and mechanical hazards
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Climbing of stairs
Climbing of ladders
Lifting and moving
Occasional weekend, overtime and evening work to meet deadlines
This position will require working on weekends and/or after normal business hours.
This position will be assigned on-campus with an expectation to report to work on-site during the scheduled work week. As a reminder, COVID-19 social distancing and safety guidelines are in place, and employees will be expected to comply with the safety protocol as outlined.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
AMPLIFY Mental Health Therapist Associate Fellowship
Austin, TX job
General Notes
This position is grant-funded with an expected end date of August 31, 2026. It is designated as a fellowship opportunity for recent graduates of the Steve Hicks School of Social Work Master of Social Work (MSW) program. Eligible candidates must have graduated in either the December 2024 or May 2025 cohorts.
Purpose
This position aims to professionally develop a recent MSW SHSSW graduate in integrated healthcare service provision through therapeutic evidence-based practice models and measurement-based care approaches to full clinical licensure. Over the two-year period, the position will meet the required supervision hours for a fully licensed clinical social worker. The position will provide therapeutic support to young adults between the ages of 18 and 29 who seek the Amplify Center for mental healthcare, which is part of UT Health Austin.
Responsibilities
Under the supervision of an LCSW-S, the mental health therapist completes a biopsychosocial assessment of patients. The applied biopsychosocial model and approach will include cognitive behavioral therapy, motivational interviewing, supportive therapy, and/or other techniques and modalities as clinically indicated. Completes relative evaluations and treatment plans and provides individual, family, and group psychotherapy. Participates in screening, tracking, and reporting of patient outcomes and social work interventions. Completes documentation in the clinical record related to interaction with individuals served, families, and other service providers in an accurate and timely manner, in accordance with professional ethics and with both Federal and State regulations.
Provides discipline-specific knowledge to interdisciplinary team around mental health, cultural competency, social determinants of health, and innovative ways to approach chronic illness in patients. Participates in value-based research initiatives and research for operational improvements in patient care.
Provides care management to include connecting patients to needed resources such as community mental health services, and other resources in the community.
Maintains clear, timely, adequate, and professional documentation of patient progress, in assessment, goal planning, and discharge processes.
Work collaboratively with an integrated team and provide discipline-specific knowledge about mental health and successful ways to approach young adults' social and emotional needs at work and school.
Other Duties as Assigned.
Required Qualifications
Must be a recent graduate of the UT Austin Steve Hicks School of Social Work with a master's in social work no earlier than December 2024.
Licensure in the state of Texas (LMSW) or be certified as an LPC Associate (LPC-A) in the state of Texas with 1,000 hours towards full clinical licensure.
Demonstrate the ability to communicate and collaborate effectively with other health care professionals (i.e., physicians, psychologists, social workers, school counselors, care coordinators).
Maintain a positive, compassionate, and professional attitude when engaging with patients and their family members.
Possess excellent interpersonal skills, written and oral communication skills, organizational, planning, follow-up/follow-through, and time management skills.
Possess strong analytical and problem-solving skills.
Ability to work in a fast-paced, multi-provider practice environment.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Have experience delivering care as a member of an interdisciplinary team and/or working with young adults.
Have a working knowledge of and/or experience with Brief Intervention, and Motivational Interviewing, and value-based healthcare delivery.
Bilingual in English and Spanish strongly preferred.
Ability to exercise resourcefulness and good judgment.
Ability to manage multiple streams of work.
Exceptional interpersonal communication skills; written and communication skills; organizational, planning, follow-up/follow-through, and time management skills.
Salary Range
$60,000 + depending on qualifications
Working Conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Occasional weekend, overtime and evening work to meet deadlines
Field work as necessary
This position is a grant-funded fellowship role with an expected end date of August 31, 2026
This position is located at the Amplify Center on the ACC campus, where a split amount of office and virtual time is required for the position based on provider schedule
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above
Research Engineering/ Scientist Assistant
Austin, TX job
General Notes
This is a grant-funded position with an end date of December 31, 2025. Renewal is contingent upon continued availability of funding, satisfactory work performance, and progress toward stated research goals.
Purpose
The Dunsmoor lab for Learning, Memory, and Emotion at the University of Texas at Austin is recruiting a candidate to assist with human neuroimaging research investigating how emotion shapes learning and memory. The candidate will primarily be involved in day-to-day management tasks of lab activities including scheduling and recruiting participants and assisting with data collection on the lab's grant funded projects. This position is ideal for postgraduates who are seeking research experience before applying to graduate programs. Research topics relate to cognitive neuroscience of emotion and memory.
Responsibilities
Provide research assistance/support for research projects and be responsible for day-to-day operations of research activities as part of a team of faculty, graduate students, and undergraduate assistants.
Help with recruitment, participant phone screens, consenting research subjects, and data (MRI and behavioral) collection, entry, and analysis.
Oversee implementation of new functional neuroimaging protocols, including technical aspects of using 3D visual display and precise collection of psychophysiological measures during MRI scanning.
Conduct diagnostic interviews and clinical assessments of patients with posttraumatic stress disorder, anxiety disorders, and normative control participants.
Required Qualifications
Bachelor's degree in a scientific, engineering or technical field.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Some background in basic programming preferred.
Professional demeanor with tact and respect at all times.
Ability to address individuals and information with a high degree of sensitivity and confidentiality in various delicate, formal or urgent situations.
Strong written, verbal, and interpersonal communication skills.
Outstanding organizational and time-management skills.
Demonstrated critical thinking skills and excellent attention to detail.
Demonstrated ability to work well with a culturally diverse group of faculty, staff, and students, including the willingness and ability to train and oversee undergraduate graduate students.
Salary Range
$32,500 + depending on qualifications
Working Conditions
May work around standard office conditions
May work around electrical and mechanical hazards
Repetitive use of a keyboard at a workstation
Other working conditions: Will work around magnetic resonance imaging (MRI) and therefore must be eligible to enter an MRI facility (e.g., no metal implants in the body)
This position is 100% on-campus with an expectation to report to work on-site during the scheduled work week.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Data Center Cost Control Program Manager
Austin, TX job
_corporate_fare_ Google _place_ Reston, VA, USA; Austin, TX, USA; +9 more; +8 more _laptop_windows_ Remote eligible **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
**In-office locations: Reston, VA, USA; Austin, TX, USA; Papillion, NE, USA; Moncks Corner, SC 29461, USA; New York, NY, USA; San Francisco, CA, USA; Sunnyvale, CA, USA.**
**Remote location(s): California, USA; Illinois, USA; New York, USA.**
**Minimum qualifications:**
+ Bachelor's degree in Construction Management, Engineering, Finance, Business Administration, or a related technical field.
+ 5 years of experience in program or project management.
+ 5 years of experience as a quantity surveyor, project controls manager, financial analyst, or construction estimator managing capital projects for data centers or mission critical .
+ 5 years of experience in budgeting, forecasting, and cost control for multi-year construction projects using data visualization tools for financial modeling and reporting.
+ 5 years of experience managing and negotiating with general contractors, subcontractors regarding agreements, pay applications, and change orders.
**Preferred qualifications:**
+ Experience leading cross-functional process improvements and holding project leads accountable to the project goals.
+ Experience with Earned Value Management (EVM), scheduling software (e.g., Primavera P6), and formal change order review processes.
+ Experience in a role focused on capital expenditure programs, construction cost management, or project controls for infrastructure or mission critical facilities like data centers.
+ Knowledge of general construction market conditions and staying current with industry trends and cost benchmarks for mechanical, electrical, and structural systems.
+ Ability to set strategy, collaborate, and influence across multiple levels of an organization and with external vendors and contractors.
**About the job**
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
As a Data Center Cost Control Program Manager, you will be responsible for leading and executing complex cost programs across major technical initiatives. You will serve as the controls process and tooling owner and the key resource for regional cost reporting and cost management support for the program's projects. In this role, you will develop and support the capital plan and the generation of essential commercial and financial reports, ensuring outcomes align with strategic organizational objectives. You will leverage deep technical knowledge to make critical business tradeoffs and build trusted relationships with cross-functional stakeholders to drive continuous performance improvement.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Initiate, lead, and manage complex cost programs with long-term implications, defining and monitoring project metrics and criteria to ensure strategic alignment.
+ Develop, review, and maintain the capital plan for the program, including the production of the monthly commercial report and quarterly submission of the accrual position for all capital Projects.
+ Apply deep technical knowledge and insightful understanding of engineering/construction problems to make sound technical and business tradeoffs and decisions.
+ Establish and lead cross-functional cost management programs to drive performance improvement, ensuring controls processes and tooling are optimized and consistently applied across the technical organization.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Graphics & NPU Technologist (Client Solutions - Desktop & PC Product Portfolio | AI PC)
Austin, TX job
Graphics & NPU Technologist (Client Solutions - PC product portfolio | AI PC)
Dell's CTO team hires some of the brightest and most talented engineers and technologists in the industry. We are seeking a visionary and hands-on Technologist with deep technical expertise, strategic vision and the unwavering drive to deliver ground-breaking products. The technologist will define the strategy, influence the industry ecosystem to support the strategy and lead R&D investigations that deliver industry leading experiences in Dell's client products.
Join us to do the best work of your career and make a profound social impact as a Graphics and NPU Technologist on our Chief Technology Office (CTO) Team in Austin, Texas or Santa Clara, California.
What you will achieve
As a Graphics and NPU Technologist, you'll be responsible for defining and driving the execution for Dell's graphics and NPU strategy for all client products. Your strategy will be driven by customer needs, competitive insights and technical innovations that enable Dell leadership in displays across the entire PC product portfolio. You'll work with CTO peers, architects, business strategists and marketing, shaping the future of graphics and NPU technology in the modern AI PC era.
You will:
Define and execute the graphics and dNPU strategy across hardware, software, and architecture to enable industry-leading AI experiences
Lead R&D efforts in graphics and dNPU technologies to deliver cutting-edge desktop and notebook solutions
Drive and influence industry standards that support and advance the strategic vision
Leverage AI/ML for innovation, enabling breakthrough technologies and product capabilities
Collaborate and mentor across teams, including marketing, engineering, and suppliers, while contributing through technical innovation and IP generation aligned with long-term business goals
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
Minimum of 15 years of experience in graphics and NPU technologies and architecture preferably in PC products
Demonstrated track record of impactful innovation and industry thought leadership
Proven ability to influence internal stakeholders and technology partners to drive strategic outcomes
Strong understanding of PC graphics and NPU hardware and software system design
Strong verbal and written communication skills with a collaborative mindset
Desirable Requirements:
Typically requires 15+ years of related experience in a professional role with a Bachelor's degree; or 12+ years and a Master's degree (EE or ME); or 8+ years and a PhD; or equivalent experience
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $229,500 - $342,650.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com.
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
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Auto-ApplySales Engineer SLED
Austin, TX job
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic SLED, Sales Engineer to be a part of enabling the success of our rapidly growing business.
As an SLED Sales Engineer, you will:
* Pre-sales: Assist in qualifying sales leads from a technical standpoint, understanding customer requirements, and providing relevant technical information
* Sales calls: Serve as the primary technical resource during sales calls, addressing customer inquiries, educating them about features, specifications, and functionality, as well as integration possibilities
* Demonstrate proficiency in networking applications and solutions, highlighting the value proposition of Fortinet products and services
* Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
* Provide post-sales training and ongoing assistance to customers, ensuring they can effectively utilize Fortinet solutions
* Travel throughout the territory to support the needs of the business.
Who We Are Looking for:
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
* 5 - 8 year's experience in technical/pre-sales support as a sales or systems engineer
* 5 - 7 year's experience in LAN/WAN/Internet services administration, showcasing a comprehensive understanding of networking technologies
* Strong knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES technologies and protocols
* Experienced sales professional with a deep understanding of the technology business sector
* Familiarity with encryption and authentication technologies
* Strong presentation skills, enabling effective communication with diverse audiences
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
Auto-ApplyPersonal Systems Business Internship
Austin, TX job
The following posting is a pipeline requisition, meant to accumulate candidates for 2025 Summer Internships. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP, Inc. This opportunity is intended for conversion to a full-time role that will not offer work authorization sponsorship in the future (full-time conversion pending performance evaluation post internship and available headcount). Interested candidates must be currently eligible to work in the US AND must not require work authorization sponsorship in the future. HP, Inc. will not provide any assistance or sign documentation in support of immigration sponsorship including Curricular Practical Training (CPT) or Optional Practical Training (OPT).
Candidates who identify with a group that is historically underrepresented in the technology sector including by not limited to, African American, Latino, Native American, individuals with disabilities and Veterans are encouraged to apply.
**About Us**
Innovation is in HP's DNA. From our origins in a Palo Alto garage in 1939, to our current position as one of the world's leading technology companies, HP has grown to become a leader in technology and corporate culture, inspiring innovators, and entrepreneurs around the globe.
HP brings together a portfolio that spans printing, personal computing, software, and services to serve more than 1 billion customers in over 170 countries. We are committed to fostering a diverse and inclusive workplace that attracts exceptional talent and to supporting our employees to succeed at all levels. We dream in over 35 languages and share one mission: to engineer experiences that amaze.
**The Program:**
Our future success depends on the innovation and fresh ideas students bring to HP, Inc. We are hiring students with a diverse set of skills and experiences to join us, across the different organizations that make us HP, inc. Our intern program is intended to enhance your overall learning experience, give you an opportunity to make an impact, have some fun, and meet great people along the way.
Join us for a 12-week paid summer internship designed to let you apply your classroom learnings to real world challenges. Our internships have a thoughtful balance of networking, executive speakers, community involvement, big meaty projects (no paper filing here!) and fun!
**The Team:**
Today, what we build in Personal Systems is across three main pillars:
Advancing leadership in Computing is our first pillar
*The Pandemic made PC's essential.
*We create: laptops, desktops, business PCs, Gaming PCs, Chromebooks, Education-specific PCs, Creator-specific PCs, and Workstations...
Our second pillar is Creating leadership in Peripherals
*Peripherals are your monitors, docks, webcams, keyboards, and mice... .
*Let's face it, the most immersive experiences come through things we see, hear, touch.
*AND People refresh THEIR peripherals 5x faster AND MORE OFTEN than their notebooks.
*You may have heard we acquired HyperX, WHERE WE DEVELOP HIGH QUALITY GAMING GEAR FOR ALL TYPES OF GAMERS ... and WE HAVE ALSO ACQUIRED Poly, WHICH ALLOWS US TO PROVIDE RAZOR-SHARP 4K VIDEO FOR THE ULTIMATE MEETING EXPERIENCES
AND OUR 3RD PILLAR IS Expanding Digital Services
*More hybrid workforce and more time spent on digital platforms gaming, shopping, connecting = more need for services.
*We are uniquely placed to help IT with combo across HP (PC & Print)
*Can help them tackle the pain points of a remote workforce - onboarding, productivity, remote computing - we acquired Teradici.
*All OF THIS IS Supported by Security and Sustainability
Mission = delivering new digital EXPERIENCES. PC + Peripherals + Services = Full Ecosystem Experiences.
Big goal = Lead in Hybrid Work and Gaming.
**Education and Experience Required:**
+ 3rd Year of Bachelor's degree completed or 1st year of Master's/MBA program completed.--typically a non- technical degree specialization.
+ Must be enrolled full time at an accredited university.
+ Able to obtain work authorization in the United States in 2026, and not require sponsorship in the future.
**Preferred Majors/Programs:**
+ Business Administration or Business Strategy
+ Marketing
+ Product Management
**Preferred Knowledge and Skills:**
+ Project experience demonstrating strong analytical, modeling and research skills
+ Demonstrated coursework in business, economics, finance, or marketing
+ Strong executive-level presentation skills (storyboarding, development, and delivery)
+ Demonstrable success in delivering results in a cross-functional team setting
+ Ability to handle ambiguity and unstructured work situations
+ Team player who supports others and leads executives and peers through logical reasoning and relationship development
+ Strong public speaking and workshop/conversation-facilitation skills
+ Demonstrated ability to shape and influence ideas and actions of others
+ Working knowledge of MS PowerPoint and MS Excel
We are looking for visionaries who are ready to make an impact on the way the world works. At HP, the future is yours to create. Thanks for taking the time to review our job, if you think it is a match to your knowledge and interests please apply today- we are eager to learn more about you.
HP is an equal opportunity employer: ****************************************************************
The pay range for this position is $23 to $32 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
**Benefits:**
Review HP US benefits: ****************************************************************
HP offers a comprehensive benefits package for US Interns working at least 20 hours weekly, including:
+ Health insurance
+ Dental insurance
+ Vision insurance
+ Long term/short term disability insurance
+ Employee assistance program
+ Flexible spending account
+ Life insurance
+ Generous time off policies, including;
+ 4-12 weeks fully paid parental leave based on tenure
+ 13 paid holidays
+ 15 days paid time off (US benefits overview (********************************** )
+ _Available hours are pro-rated based on hire date and scheduled hours_
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Explore HP
\#LI-POST
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Global Badge Administrative Program Lead
Round Rock, TX job
The Dell Security & Resiliency organization (SRO) manages cybersecurity, physical, product security, and resiliency risk across all aspects of Dell's business. We are expanding our team to meet the evolving security needs of the world's largest technology company. With team members in over 15 countries, this is a great opportunity to contribute to Dell's security culture and grow your career.
What you'll achieve
We are seeking a motivated individual to join our Corporate Security Services team as a Global Badge Administrative Program Lead. This role is critical to ensure smooth operations of our physical access control systems and compliance with security protocols.
You will:
Administer badge issuance, retrieval, and access level management for team members, contingent workers, contractors, and visitors.
Maintain accurate records and perform data pulls for audits and compliance reporting.
Troubleshoot and resolve system-level issues within the access control platform.
Support global badging personnel and provide training for contingent workers (CW).
Collaborate with security teams to ensure adherence to company policies and deliver excellent customer service.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
2 years of experience in security administration, or customer service.
Strong communication skills and ability to prioritize in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to maintain confidentiality and handle sensitive information responsibly.
Desirable Requirements
High school diploma or equivalent (Associate's or Bachelor's degree preferred).
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $46,495. - $60,170.
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Auto-ApplyPediatric Cardiac Critical Care Unit and Congenital Heart Disease Advanced Practice Provider
Austin, TX job
General Notes
Dell Medical School in conjunction with Dell Children's Medical Center of Central Texas (DCMCCT), is seeking Physician Assistants with cardiac critical care credentials to be part of the Texas Center for Pediatric and Congenital Heart Disease, working collaboratively with a multidisciplinary team to serve the growing need of the regional pediatric population, delivering world class pediatric cardiac critical care.
Purpose
In collaboration with supervising physicians, this position provides for the expansion of individualized healthcare services by diagnosing and treating pediatric and congenital heart conditions in the Cardiac Critical Care Unit.
Responsibilities
Counsels and educates cardiac critical care patients and their families/ caregivers concerning health conditions, treatment options and community resources.
Documents delivery of cardiac critical health care and nursing processes in accordance with care standards and network nursing policy.
Participants in orientation and education of staff and students.
Obtains cardiac critical care patient history and performs assessment via observation, interview and examination.
Orders, performs and interprets diagnostic studies for cardiac critical care patients. Performs health assessments, screening, and patient care.
Provides direct treatment and management of cardiac critical care conditions via prescriptive authority or referral to other healthcare providers or community resources. Engages in discharge planning.
Other related duties as assigned.
Required Qualifications
Physician's Assistant or Licensed Registered Nurse credentialed from the Texas Board of Nursing. Licensed Advanced Practice Nurse Practitioner with Prescriptive Authority specializing in Cardiac Critical Care. Credentialed from the Texas Board of Nursing in Acute Care nursing. Experience in caring for children with complex congenital and acquired heart disease in a Pediatric and Congenital Cardiac Critical Care Unit. Highly proficient in Microsoft Office applications. Ability to work efficiently and flexibly in a fast-paced environment with minimal guidance. Ability to address individuals and information with a high degree of sensitivity and confidentiality in various situations. Capacity to work well with physicians and other care providers as part of a multi-disciplinary healthcare delivery team.
Relevant education and experience may be substituted as appropriate.
Salary Range
$125,000+ depending on qualifications
Working Conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Lifting and moving
Uniforms and/or personal protection equipment (furnished)
May work around standard office conditions
May work around biohazards
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile. This information will be pulled in to your application. The application is one page and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above.
Senior Principal Firmware Engineer (BIOS Embedded Controller)
Austin, TX job
The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.
Join us to do the best work of your career and make a profound social impact as a **Firmware Engineer (BIOS/Embedded Controller)** on our **Software Engineering Team** in our **Client Solutions Group** in Austin, Texas.
**What You'll Achieve:**
As a Firmware (BIOS/EC) engineer you will be responsible for developing sophisticated systems and software based on the customer's business goals, needs and general business environment.
**You will:**
+ Take part in the full software development life cycle including architecture, design, development, test, continuous delivery and support of UEFI BIOS and Embedded Controller
+ Lead next generation firmware architecture design, ensuring it is modular, portable, resilient, and secure on ARM based embedded controller
+ Lead firmware development as an active member of an agile team, collaboratively realizing features through development, test and delivery
+ Mentor team members in design collaboration, code reviews, development tools and processes
+ Collaborate with global internal functional teams and partners
**Essential Requirements**
+ 12 + years of relevant experience in architecture, **design and development of x86, x64 and ARM UEFI BIOS/PC Firmware** with a master's or bachelor's degree in computer engineering, electrical engineering, or related discipline
+ Knowledge or relevant deployment experience of **PC ecosystem with a focus on silicon initialization, memory initialization, storage, PCIe, NVMe USB, security, in-band/out-of-band manageability in BIOS**
+ Experience with multiple programming languages (C/C++/Rust); operating systems; **RTOS operating system such as Zephyr, OS device drivers** ; system, network; embedded software/firmware; tools and utilities
+ Strong experience with scripting languages such as **Python skills (pytest/Robot, async I/O, logging, packaging);** solid shell scripting (PowerShell/Bash)
+ ML skills: model development with **PyTorch/TensorFlow/scikit-learn** , feature engineering for time-series/logs, evaluation and calibration.
+ Ability to code/debug and guide others to code/debug flexible, scalable and complex programs, using either written or verbal design specifications
+ Experience with the security development life cycle, including technical understanding of common security vulnerabilities and risks, and countermeasures
+ Fluent in utilization of source code analysis tools such as Fortify, Coverity, Clang, and AI assistant tools for development
**Compensation**
Dell is committed to fair and equitable compensation practices. The salary range for this position is $145k - $300k.
**Benefits and Perks of working at Dell Technologies**
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (******************************************************************** .
\#LI-Onsite
**Job ID:** R276261
Head of Texas, US Programs - Austin, TX
Austin, TX job
The Michael & Susan Dell Foundation The Michael & Susan Dell Foundation (************* builds pathways that change lives for families around the world. With offices in Austin, Texas; New Delhi, India; Cape Town, South Africa; Nairobi, Kenya; and Tel Aviv, Israel, the foundation supports programs that advance quality public education, promote children's health, and strengthen family economic stability. Since its inception, the foundation has committed more than $2.8 billion to initiatives that expand opportunities and improve outcomes for families globally.
Current Opportunity: Head of Texas, US Programs - Austin, TX
Are you a purpose-driven leader ready to shape systems, build partnerships, and deliver outsized impact for communities across Texas?
The Michael & Susan Dell Foundation is seeking a Head of Texas, US Programs to join our Management Committee and lead our Texas portfolio from Austin. Reporting to the Head of US Programs, this individual will design and execute strategies that accelerate opportunities for disadvantaged children, youth, and families.
We are looking for a business-minded, results-oriented leader who thrives at the intersection of strategy and execution. The ideal candidate will be deeply connected within Texas, with a proven ability to influence across nonprofit, business, philanthropic, and government sectors. This person will not only design bold strategies but also roll up their sleeves to implement them-driving measurable outcomes in collaboration with grantees, social entrepreneurs, and cross-sector partners.
About the Role
This is not a back-office role-you will operate as both strategist and implementer, leading with rigor and vision while partnering directly with stakeholders to deliver on ambitious goals. You'll act as a key decision-maker on the U.S. Management Committee, shaping funding strategies, setting impact targets, and ensuring the portfolio is primed for board review and approval.
You will be expected to:
Drive Portfolio Development & Strategy
* Define and evolve portfolio investment and giving strategy to maximize impact in Texas.
* Lead projects with existing and new grantees, mission-aligned entities, and stakeholders to ensure success of MSDF grants and investments.
* Recommend, design, and scale new models and practices that deepen impact and enable more effective allocation of public and private resources.
Lead Programs and Deliver Outcomes
* Manage end-to-end execution of projects that deliver measurable, sustainable results for children, youth, and families.
* Partner closely with investees and grantees to strengthen operational capacity and unlock growth.
* Translate vision into execution with precision and a relentless focus on detail.
Build and Manage Strategic Partnerships
* Collaborate with partners to co-create innovations that further the Foundation's strategies.
* Maintain high-trust, outcome-oriented relationships with grantees and stakeholders through regular engagement, clear agendas, and rigorous analysis.
* Surface opportunities for adaptive management and course correction.
Evaluate and Optimize the Portfolio
* Lead rigorous appraisals of foundation-supported projects, making tough calls to sunset underperforming initiatives.
* Leverage data, third-party evaluations, and funded project results to inform decision-making.
* Capture and share insights to influence internal learning and external systems change.
Who You Are
* Experienced Strategist & Operator: 10+ years leading complex, integrated projects with clear, measurable outcomes; management experience required. Background in strategy, management consulting, investment management, operations, or project management. Master's degree preferred.
* Analytical Problem Solver: Strong conceptual thinker with the ability to synthesize strategy, objectives, and timelines into actionable plans. Skilled in data-driven decision-making and use of technology tools.
* Mission-Driven Leader: Deep curiosity and commitment to creating pathways out of poverty for underserved communities; resilient, humble, and impact-focused.
* Collaborative Influencer: Adept at building partnerships across nonprofit, business, and government sectors; can influence outcomes without direct authority.
* Builder's Mindset: Thrives in ambiguity, demonstrates agility, and consistently drives toward innovation and results.
Key Skills and Traits
* Exceptional leadership and people management skills.
* Strong "end-product" orientation and mastery of detail.
* Ability to connect frontline execution to systems-level strategy.
* Skilled at project managing external partners and fostering stakeholder relationships.
* Outstanding communication-able to distill complexity for senior leaders and diverse audiences.
* Highest standards of stewardship, ethics, and accountability.
* Proficiency in Microsoft Office Suite, with advanced analytics in Excel and strong presentation skills in PowerPoint.
Travel Requirement
Up to 30% domestic travel, focused within Texas.
Why This Role?
This is a rare opportunity to lead a high-impact, high-visibility portfolio at the heart of the Foundation's U.S. work. As the Head of Texas, you'll join a passionate team that values urgency, collaboration, and optimism-working together to expand opportunities and improve outcomes for families. If you're ready to bring strategic rigor, operational excellence, and a deep commitment to equity into a role that shapes the future of Texas communities, we'd love to meet you.
Advisor, Data Science (I7)
Round Rock, TX job
Data Science Advisor Data Science is all about breaking new ground to enable businesses to answer their most urgent questions. Pioneering massively parallel data-intensive analytic processing, our mission is to develop a whole new approach to generating meaning and value from petabyte-scale data sets and shape brand new methodologies, tools, statistical methods and models. What's more, we are in collaboration with leading academics, industry experts and highly skilled engineers to equip our customers to generate sophisticated new insights from the biggest of big data.
Join us to do the best work of your career and make a profound social impact as a Data Science Advisor on our Data Science Team in Round Rock, Texas.
What you'll achieve
As a Data Science Advisor, you will be responsible for contributing to business strategy and influence decision making based on information gained from deep dive analysis. You will produce actionable and compelling recommendations by interpreting insights from complex data sets. You will design processes to consolidate and examine unstructured data to generate actionable insights. You will also partner with business leaders, engineers and industry experts to construct predictive models, algorithms and probability engines.
You will:
* Partner with internal and external teams to understand customer requirements and develop proposals
* Conduct interactions with external customers to gather project requirements, provide status updates and share analytical insights
Implement preliminary data exploration and data preparation steps for model development/validation
* Apply a broad range of techniques and theories from statistics, machine learning, and business intelligence to deliver actionable business insights
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
* 5 to 8 years of related experience in advanced analytics, data science, applied Machine Learning and ML frameworks (PyTorch, TensorFlow, CNN, LSTM, YOLO) and data processing libraries
* Strong proficiency in Python and SQL
* Strong statistical skills
* Solid experience with large language models and frameworks (Langr
Good understanding of business environment and industry trends
Good communication and problem-solving skills
Desirable Requirements
* Master's degree
* Optimization/Operations Research Knowledge
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Product Manager Intern 2026
Austin, TX job
**Introduction** Product Managers play a pivotal role in shaping offerings that leverage artificial intelligence, machine learning, and data analytics to solve complex business challenges. IBM follows a structured product lifecycle management process, integrating agile methodologies, data-informed decision-making, and cross-functional collaboration. Product Managers work across engineering, design, data science, and go-to-market teams to deliver innovative, secure, and scalable AI-powered solutions.
**Your role and responsibilities**
The responsibilities of a Product Manager include:
-Define and drive product strategy for AI and data-centric offerings, aligning with business goals and user needs.
-Collaborate with cross-functional teams including data scientists, engineers, designers, and stakeholders to deliver high-quality features and models.
-Translate complex technical capabilities (e.g., ML models, data pipelines, APIs) into clear product requirements and user stories.
-Prioritize product backlog using data-driven frameworks and ensure alignment with roadmap and KPIs.
-Facilitate ethical AI practices by integrating fairness, transparency, and compliance into product development.
-Monitor product performance using analytics tools and user feedback to iterate and improve continuously.
-Communicate product vision, strategy, and progress to internal and external stakeholders, including executives and customers.
-Champion user experience and usability in AI interfaces, ensuring intuitive and trustworthy interactions.
**Required technical and professional expertise**
'-Strong product management fundamentals: roadmap planning, backlog grooming, stakeholder alignment, and go-to-market execution.
-Understanding of AI/ML concepts, data lifecycle, and model deployment practices.
-Experience with Agile methodologies, including sprint planning, retrospectives, and iterative delivery.
-Proficiency in product analytics tools and data visualization platforms
-Strong communication and storytelling skills to translate technical insights into business value.
-Ability to manage dependencies across teams and anticipate risks in product delivery.
**Preferred technical and professional experience**
'-Experience with enterprise AI products or platforms
-Exposure to AI ethics frameworks and responsible AI practices.
-Comfortable working with global teams across time zones and cultures.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Principal Mechanical Reliability Engineer
Austin, TX job
Mechanical Engineering leads and delivers the development of innovative and compliant mechanical design solutions, as well as cross-functional interfaces for desktop, portable and server computer systems and peripherals. Our team conducts the analysis, feasibility studies and testing of mechanical products, instruments, subassemblies and packaging for new and existing products - and then oversees the introduction of design changes to the manufacturing organizations.
Join us to do the best work of your career and make a profound social impact as a **Principal Mechanical Reliability Engineer** on our Mechanical **Engineering** Team in **Round Rock (Austin area), Texas** .
**What you'll achieve**
As a **Principal Mechanical Reliability Engineer** you will be a vital member of our cross-functional engineering team and will be instrumental in delivering advanced liquid cooling solutions for AI, HPC, and enterprise server markets. Your primary responsibility will be to ensure exceptional reliability by collaborating on design tradeoffs that also optimize time-to-market, cost, manufacturability and serviceability.
**You will:**
+ Develop innovative concepts and establish feasibility
+ Bring a "Design For" (DFx) mindset to identify and mitigate potential reliability issues
+ Conduct reliability analyses to identify potential failure modes and their impact
+ Develop and execute validation protocols including accelerated life, environmental and stress testing
+ Perform root cause analysis and work with engineering teams to implement corrective actions
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
+ 8+ years in related role or equivalent skill
+ **Expertise in electronics cooling** with experience developing direct contact liquid cooling solutions including cold plates, cooling loops, manifolds, coolant distribution units or similar Experience with internal fluid dynamics and heat transfer
+ Strong analytical, communication and collaboration skills
**Desirable Requirements**
+ Undergraduate or Graduate degree in Engineering (Mechanical, Computer or Reliability)
**Compensation**
Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role in is $148,000. - $165,000.
**Benefits and Perks of working at Dell Technologies**
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (******************************************************************** .
**Job ID:** R281455
User Experience Design Intern 2026
Austin, TX job
Introduction As designers, researchers and content developers, we focus on ensuring the experiences we create meet the needs of our customers and end users and strive for excellence in our work. You will apply a user-centered perspective to your work and advocate for the customer / end user in all interactions with your teammates and colleagues. At times you may also engage with customers or other users of the product in the design, research or content development process.
Your role and responsibilities
As an IBM Z Design, User Research or Technical Content Professional Intern, your focus will be on meeting individual and team objectives, learning your craft, and contributing to research, design and/or content support of a product. You will learn about IBM, IBM Design practices, and the impact of content in the user experience. Generally, your efforts will be concentrated around a single product in your business area, with guidance and feedback from a more senior team member. You will also contribute to the design community and our larger content ecosystem by supporting community activities, sharing, learning or maintaining a part of the community operation.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Actively enrolled in college/university
* Creativity and flexibility to adapt to new scenarios
* Strong communication and presentation skills
Preferred technical and professional experience
* Experience working on enterprise information technology (business to business), and enterprise technology personas or archetypes.
* Experience with Enterprise Design Thinking by IBM or other design thinking frameworks
* Excellent communicator with strong interpersonal skills, confident working within a cross-functional team and various levels
* Familiarity with IBM Z product stack
* User Experience/Research intern: Demonstrated knowledge of User Experience design
* User Experience/Research intern: Ability to perform UX research for software products or Web
* Content Development intern: Experience developing, editing, and producing accurate technical documentation using XML, DITA and shared source repositories such as GitHub
* Content Development intern: Knowledge of Native AI solutions for creating structured content
* Pursuing a bachelors degree in Technical Communications or Design, including Design & Technology, UX Design, Software Product & Interaction Design, Human Computer Interaction (HCI), UX Research, Information Experience Design, Game Design, Human Factors, Usability, or Ethnography, or a Software or Computer Systems Engineering degree with a minor in Communications, Design or completion of a certificate program in Design.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
IBM CSIRT Incident Responder
Austin, TX job
Introduction The Office of the Chief Information Security Officer (CISO) is entrusted with the critical mission of safeguarding IBM's global infrastructure-as well as the systems and data of the clients we support worldwide. This responsibility spans the full spectrum of cybersecurity, with specialized teams dedicated to:
* Vulnerability Management
* Threat Detection & Intelligence
* Security Operations
* Product & Application Security
* Mail Security
* System Inventory & Asset Management
* Endpoint Detection & Response (EDR)
* Computer Security Incident Response (CSIRT)
At the heart of this ecosystem, CSIRT plays a pivotal role in managing IBM's internal global incident response process. This team leads the investigation and resolution of cybersecurity and data privacy incidents across IBM, ensuring swift containment, thorough analysis, and resilient recovery. CSIRT operates in close coordination with other security functions to protect IBM's digital assets and uphold trust with our clients.
Your role and responsibilities
IBM's Computer Security Incident Response Team (CSIRT) is seeking a seasoned Incident Responder with a strong background in cybersecurity operations and end to end incident management. This role is pivotal in leading the tactical response to cyber and data incidents, working in close partnership with analysts and other cybersecurity professionals to protect IBM and its clients.
As an Incident Responder, you will be responsible for:
* Initiating and leading incident response efforts, including triage, containment, mitigation, and resolution.
* Coordinating across teams such as SOC, Threat Detection, and Forensics to ensure timely and effective incident handling.
* Making rapid decisions under pressure to minimize impact and restore operations.
* Documenting and communicating incident findings, actions taken, and recommendations for future prevention.
* Understanding attacker tactics, techniques, and procedures (TTPs) to anticipate and counter threats effectively.
The ideal candidate will bring:
* Proven experience in incident response and containment strategies.
* Familiarity with security technologies, hosting environments, and modern threat landscapes.
* Strong technical, organizational, and communication skills to lead cross-functional efforts.
* A proactive mindset and ability to operate in high-stakes environments.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
* Minimum of 3 years of experience in cybersecurity incident response within a global enterprise environment.
* Working knowledge of major operating systems (Windows, mac OS, Linux) to support incident investigation and containment activities.
* Familiarity with cyber threat actor behaviors, including common tactics, techniques, and procedures (TTPs).
* Experience using endpoint and network security tools (e.g., CrowdStrike, Microsoft Defender for Endpoint) to support incident detection and response.
* Basic understanding of enterprise network infrastructure and security controls, such as firewalls, proxies, IDS/IPS, and endpoint protection platforms.
* Ability to assess and correlate security events to identify potential threats and guide response actions.
* Strong communication skills, with the ability to document incidents clearly and present findings to technical and business stakeholders.
* Proven ability to work independently and collaboratively, especially under pressure during active incidents.
* Organized and detail-oriented, with a focus on timely execution and follow-through during incident handling.
Preferred technical and professional experience
Demonstrated computer forensic investigations experience
Demonstrated knowledge of commercial and open-source forensic tools, such as X-Ways, Axiom, Autopsy, ELK, SIFT, Plaso, etc
Demonstrated knowledge of analysis with EDR tooling, such as Crowdstrike or Microsoft Defender for Endpoint (MDE)
Knowledge of incident response and analysis in cloud environments, such as IBM Cloud, AWS, or Azure
Ability to successfully lead and facilitate information gathering meetings
Experience managing small and large scale cyber security incidents
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
* Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
* Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
* Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
* Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
* Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Software Developer Intern: 2026
Austin, TX job
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your role and responsibilities
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
The Electronic Design Automation (EDA) organization within IBM develops software tools used in the logic design and functional verification of enterprise class microprocessors. EDA engineer's responsibilities include research, design, architect, develop and deploy solutions that are driven by technology, manufacturing or customer requirements that automate the implementation of advanced processor chips are responsible for improvements to the design automation process. They also implement solutions for the chip design process that respond to timing and manufacturing specifications due to advancement in technology. To be successful in this role, the candidate should be able to work well in a team, have an interest in learning, be able to work/investigate on their own and be aware of testing best practices.
EDA develops tools in the support of hardware and semiconductors development that make up our industry leading IBM products. We are an elite team of Software Engineering professionals that pioneer innovations for the cutting-edge design of microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers on our team will participate in various aspects of the development, test, and support process such as Electronic Design Automation Software. We are looking for strong algorithmic programmers who want a challenge and enjoy working with teams to solve engineering problems with software
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
* BS/MS majoring in Computer Science, Computer Engineering or Electrical Engineering
* Experience with an object-oriented programming language such as C/C++/Java/Rust
* Experience with a scripting language such as Python
* Knowledge of Digital Circuit/Logic design/Algorithms/Data Structures
* AI/ML skills
* Excellent verbal, written and interpersonal communication skills.
* Collaborative skills and ability to work in fast-paced agile environments.
* Quick learner with business acumen.
Preferred technical and professional experience
* Knowledge of computer architecture and micro-architecture
* Programming projects with complex requirements
* Understanding of Digital/VLSI Circuits
* Linux experience
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Sr.Staff Engineer, Hardware Repair & Service Engineering
Palo Alto Networks job in Austin, TX
Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
We are seeking a highly experienced and technically proficient Sr.Staff Engineer, Hardware Repair & Service Engineering to serve as the technical authority for all post-sale support, repair, and refurbishment activities for our hardware products. This role is crucial for maximizing product uptime, minimizing the total cost of service, and driving continuous product quality improvements based on real-world field failure data. The Sr. Staff Engineer will lead the development of global repair strategies and act as the primary liaison between the Service organization and the R&D/Quality teams.
Key Responsibilities
Repair Process Development & Optimization (Primary Focus)
Global Repair Strategy: Define, document, and validate the multi-tiered global repair and refurbishment processes (e.g., component-level repair, sub-assembly replacement, full unit refurbishment) to ensure high quality, rapid throughput, and optimal cost-efficiency at both internal and third-party repair depots.
Diagnostic Tooling: Validation of all specialized diagnostic software, test fixtures, and repair tools required by service technicians to accurately troubleshoot and repair product failures.
Service BOM & Parts Planning: Work directly with Supply Chain and Service Planning teams to define the correct Service Bill of Materials (SBOM), identify field-replaceable units (FRUs), and provide technical input for initial spares and critical part stocking levels.
Technical Documentation: Create, review, and maintain all technical repair instructions, troubleshooting guides, fault isolation procedures, and training content used by global service technicians.
Reliability & Failure Analysis
Closed-Loop Feedback: Establish and manage a robust closed-loop system for collecting, analyzing, and reporting field failure data (RMA data). Use statistical analysis to identify systemic failure modes and track Mean Time Between Failures (MTBF).
Root Cause Analysis (RCA): Lead complex, high-priority failure analysis investigations on returned units to determine the true root cause of failure (e.g., manufacturing defect, design flaw, field usage).
Design for Serviceability (DFS): Act as the principal technical advocate for the service organization, collaborating closely with R&D to implement design changes that reduce the complexity of repair, lower parts consumption, and minimize the total service cost of future products.
Engineering Change Order (ECO) management. Represent repair and service for all things related to change orders.
Core Component Responsibility
This role requires specific hands-on expertise in the failure analysis and repair of the following types of hardware components and sub-assemblies:
Printed Circuit Board Assemblies (PCBA): Diagnosing failures on multilayer boards, including component-level failure identification (ICs, FPGAs, passive components), solder joint integrity inspection, and rework procedures.
Power Management Systems: Analyzing failures in AC/DC power supplies, battery management systems (BMS), and voltage regulators. This includes understanding thermal characteristics and power-related failure modes.
Opto-Mechanical Assemblies: Troubleshooting issues related to complex imaging systems, laser modules, or display units where precise alignment, calibration, and sensor integrity are critical.
Electromechanical Systems: Analyzing wear-and-tear and failure modes in actuators, motors, fans, heatsinks, and complex connector systems that involve both electrical and mechanical components.
Chassis Management: Assessing failure related to structural integrity, enclosure rigidity, and the performance of thermal solutions like fans, liquid cooling systems, and thermal interface materials.
Qualifications
Your Experience:
Education: Bachelor's or Master's degree in Electrical, Mechanical, or Industrial Engineering.
Experience: Minimum of 8+ years of experience in a hardware environment, with at least 6 years dedicated to Post-Sale Service, Failure Analysis, and Repair Engineering for high-reliability or high-volume products.
Technical Skills:
Expertise in failure analysis methodologies (RCA)
Proven ability to define, scope, and deliver automated test and repair solutions.
Strong statistical analysis skills used to analyze field data, yield rates, and MTBF.
System Knowledge: Proficiency with RMA systems, inventory management, and utilizing data from ERP (e.g., SAP) and PLM systems.
Preferred Qualifications
Experience developing and implementing global service strategies across multiple continents or outsourced partners.
Additional Information
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $109000 - $177000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.