Systems Service Engineer jobs at Palo Alto Networks

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As an Executive Support Administrator, you will be a vital member of our Executive Support Team, providing top-tier technical troubleshooting and resolution for all computer, hardware, and software issues for our executive staff, both local and remote. Your exceptional multitasking abilities and expert communication skills will be critical in managing and resolving all tickets and projects, all while maintaining the positive, professional, and customer-centric mindset you're known for. Your Impact Deliver "white glove" technical support across a wide range of areas, including user account setup and maintenance, system patching, antivirus, system imaging, break/fix for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. Adhere to Standard Operating Procedure (SOP) documentation and expertly escalate issues to higher-level staff when appropriate. Efficiently manage your individual workflow and maintain a current ticket queue using our IT ticketing system. Provide comprehensive mobile support for both iOS and Android devices. Cultivate and maintain productive, professional relationships with our user base, especially our VIPs. Offer critical IT support for large company meetings, including full audio-visual operational functions and support. Participate in an on-call rotation to address escalated requests outside of standard business hours. Lead impactful projects that enhance the technical capabilities of our executives and their support staff. Qualifications Your Experience 5+ years of experience providing executive support in large companies with a Bachelor's degree in relevant fields. A strong service-oriented mentality is essential, coupled with excellent communication and interpersonal skills. Ability and willingness to learn and cross-train with other IT staff members are required. Recent hands-on technical experience with: Windows and mac OS operating systems. Microsoft Office Suite (including Office 365/Exchange) and Google Workspace (G-Suite). Microsoft Active Directory for user and group management. System imaging, VPN, and fundamental networking concepts, including 802.11x Wi-Fi. PC and Apple hardware troubleshooting. Mobile device support (iOS and Android). Demonstrated proficiency with real-time collaboration tools such as Zoom, Google Meet, Microsoft Teams, Slack, and similar chat platforms. Solid understanding of networking technologies and the OSI model. Current experience with remote access and remote-control tools (e.g., MS Remote Desktop) to effectively support remote employees. Proven experience supporting large company meetings and working with AV equipment. Familiarity with IT service management platforms like ServiceNow, and deployment/management tools such as Microsoft Deployment Toolkit, JAMF, SCCM, AirWatch, and identity management solutions like Okta. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $91000 - $146500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

The Data & Systems Specialist supports the Tennessee Bar Association's daily operations by managing and optimizing the organization's core platforms, including the Association Management System, Learning Management System, bulk email platform, and the TBA website (managed through the AMS). This role ensures data accuracy, maintains functional system workflows, builds and updates website pages, and provides consistent support to staff who rely on these systems for member services, Continuing Legal Education (CLE) programming, communications, and engagement. Working collaboratively with the Membership, Education & Professional Development, Communications, Young Lawyers Division (YLD), and Access to Justice (ATJ) staff, the Data & Systems Specialist focuses on practical, hands-on system administration, data manipulation, reporting, and campaign execution. While not a programming or deep analytics role, it requires strong technical aptitude, comfort with data tools, and the ability to learn and navigate complex systems with ease. II. Essential Job Duties System Administration & Data Integrity · Manage daily operations of the organizations AMS (MemberCentral), LMS (PathLMS), Bulk Email Platform (Emma), and the TBA website. · Maintain accurate member records, rosters, profiles, and related data sets. · Troubleshoot system issues and coordinate with vendors when needed. · Maintain internal documentation, SOPs, and data standards for consistency and reliability. · Provide onboarding and ongoing training to staff on AMS, LMS, and related systems. Website Management & Content Updates · Build, edit, and maintain web pages within the AMS framework, including program pages, event listings, committee/section pages, and membership resources. · Ensure website content is current, accurate, accessible, and aligned with TBA branding standards. · Collaborate with staff to publish announcements, updates, and departmental resources. · Maintain digital content supporting Membership, CLE, Communications, YLD, and ATJ initiatives. Reporting & Data Analysis Support · Create and maintain recurring and ad hoc reports for Membership, Education, Communications, . YLD, ATJ, and general operations. · Provide clear, practical data summaries to support daily decision-making and program evaluation. · Conduct data imports, exports, normalization, cleanup, and segmentation. · Reviews data to identify trends, gaps, and accuracy issues and applies best practices to support consistent data maintenance and improvement. · Uses data insights to identify workflow efficiencies and recommend process improvements that support effective day-to-day operations. Membership & CLE Engagement and Outreach Support · Assist with developing and executing membership and CLE recruitment, promotion, renewal, and engagement campaigns. · Build segmented lists for membership drives, CLE marketing, event promotions, targeted outreach, and automated workflows. · Track outcomes of membership and CLE campaigns and provide data insights to refine strategies and improve engagement. · Maintain membership-related and CLE-related landing pages, automated emails, and digital assets that support participation and retention. · Provide data and operational support for day-to-day departmental outreach efforts requiring accurate targeting and consistent communication. Internal & External Customer Service Support · Serve as a responsive resource for staff, members, section/committee leaders, YLD, and ATJ partners needing system or data assistance. · Provide timely support and troubleshooting for staff using AMS, LMS, email tools, and website modules. · Assist members and external users with account, login, profile, CLE tracking, or other system navigation issues when escalated. · Communicate clearly with staff to ensure data needs are met and workflows operate smoothly. · Maintain a service-oriented approach, ensuring accuracy, clarity, and responsiveness in all interactions. III. Critical Competencies Proficiency in the following competencies is required for distinguished performance in this position: · Demonstrates strong technical aptitude with the ability to quickly learn and effectively adopt new systems and technologies. · Proficiency in Excel and common data manipulation tools (sorting, formulas, lookups, cleaning). · Experience with AMS and LMS platforms (preferred: MemberCentral and PathLMS). · Stays current on technology trends and identifies opportunities to improve workflows and operations. · Ability to build reliable reports and present findings clearly to non-technical stakeholders. · High attention to detail and dedication to maintaining accurate data. · Strong communication skills and a service-oriented mindset. · Effective problem-solving abilities and logical troubleshooting. · Demonstrated commitment to providing excellent customer and member service, especially when assisting users with account, login, CLE, or navigation issues. · Strong teamwork and collaboration skills, including the ability to work productively with cross- departmental staff and contribute to shared goals. IV. Other Job Duties Performs other job duties as assigned, including: · Completes other projects as assigned by TBA's Assistant Executive Director and Executive Director. · Performs other related duties as required. V. Equipment Operated · Telephone, computer, printer, photocopier and postage meter. VI. Physical Requirements and Work Environment · Hybrid work environment with some limited in-office presence required · Occasional off-hours communication with volunteers, members and stakeholders · Must be able to lift and transport materials and equipment (up to 25 lbs.) · Reliable transportation and valid driver's license required VII. Qualifications The required knowledge, skills, and abilities to satisfactorily perform the duties of this position are typically acquired through attainment of a bachelor's degree and a minimum of 2-4 years of progressively responsible experience working with association management systems (AMS), learning management systems (LMS), CRM or database platforms, or related technical and administrative roles. The preferred candidate will have experience in member-based or volunteer-led organizations, demonstrated proficiency in the daily operation, configuration, and data management of AMS and LMS platforms, a working knowledge of reporting tools, email marketing systems, and membership or CLE program workflows, as well as basic website design and coding capabilities sufficient to support updates within an AMS-managed environment. Please submit a cover letter and resume outlining your qualifications and interest in the position. Email your application to Tanja Trezise, HR & Administrative Coordinator, at ****************** and use the subject line: Data & Systems Specialist Application - [Your Name].

Job Title: Senior Systems Engineer - Middle Office Systems Employment Type: Full-Time, Direct Hire About the Role We are seeking a highly skilled Senior Systems Engineer to join our Middle Office Technology team, focused on building and enhancing post-trade platforms that support trade capture, operations, and reconciliation. This is a hands-on engineering role with architectural responsibilities, ideal for someone with deep experience in financial systems and a passion for scalable, multi-tiered application design. Key Responsibilities Design, develop, and maintain robust software solutions for middle and back office operations Architect multi-tiered applications that support trade lifecycle management and post-trade workflows Collaborate with cross-functional teams including front office, compliance, and operations Implement containerized solutions using Docker and Kubernetes for scalable deployment Optimize performance and reliability of systems built on .NET, .NET Core, C#, and SQL Server Ensure alignment with regulatory requirements and operational best practices Contribute to system modernization and cloud migration initiatives Required Skills & Experience 10+ years of software engineering experience, with a focus on financial systems Strong expertise in .NET, .NET Core, C#, and SQL Server Proven experience developing multi-tiered enterprise applications Hands-on experience with Docker and Kubernetes in production environments Deep understanding of trade capture, middle office workflows, and post-trade operations Excellent problem-solving and communication skills Preferred Qualifications Experience with cloud platforms (Azure, AWS, or GCP) Familiarity with FIX protocol and financial messaging standards Exposure to reconciliation tools, settlement systems, or trade matching engines Agile development experience and CI/CD pipeline familiarity

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career Our Data & Analytics group is responsible for working with various business owners/stakeholders from Sales, Marketing, People, GCS, Infosec, Operations, and Finance to solve complex business problems which will have a direct impact on the metrics defined to showcase the progress of Palo Alto Networks. We leverage the latest technologies from the Cloud & Big Data ecosystem to improve business outcomes and create through prototyping, Proof-of-Concept projects and application development. We are looking for a Senior Staff IT Data Engineer with extensive experience in Data engineering, SQL, Cloud engineering and business intelligence (BI) tools. The ideal candidate will be responsible for designing, implementing, and maintaining scalable data transformations and analytical solutions that support our business objectives. This role requires a strong understanding of data engineering principles, as well as the ability to collaborate with cross-functional teams to deliver high-quality data solutions. This is an in office role in our HQ (Santa Clara, CA) Your Impact Design, develop, and maintain data pipelines to extract, transform, and load (ETL) data from various sources into our data warehouse or data lake environment Aptitude for proactively identifying and implementing GenAI-driven solutions to achieve measurable improvements in the reliability and performance of data pipelines or to optimize key processes like data quality validation and root cause analysis for data issues, is a nice-to-have Collaborate with stakeholders to gather requirements and translate business needs into technical solutions Optimize and tune existing data pipelines for performance, reliability, and scalability Implement data quality and governance processes to ensure data accuracy, consistency, and compliance with regulatory standards Work closely with the BI team to design and develop dashboards, reports, and analytical tools that provide actionable insights to stakeholders Mentor junior members of the team and provide guidance on best practices for data engineering and BI development Qualifications Your Experience Bachelor's degree in Computer Science, Engineering, or a related field 5+ years of experience in data engineering, with a focus on building and maintaining data pipelines and analytical solutions Demonstrated readiness to leverage GenAI tools to enhance efficiency within the typical stages of the data engineering lifecycle, for example by generating complex SQL queries, creating initial Python/Spark script structures, or auto-generating pipeline documentation, is a nice-to-have Expertise in SQL programming and database management systems Hands-on experience with ETL tools and technologies (e.g. Apache Spark, Apache Airflow) Familiarity with cloud platforms such as Google Cloud Platform (GCP), and experience with relevant services (e.g. GCP Dataflow, GCP DataProc, Biq Query, Procedures, Cloud Composer etc). Experience with Big data tools like Spark, Kafka, etc Experience with object-oriented/object function scripting languages: Python/Scala, etc Experience working SFDC Data Objects (Opportunity, Quote, Accounts, Subscriptions, Entitlements) would be highly desired Experience with BI tools and visualization platforms (e.g. Tableau) is a plus Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $145000/YR - $235500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Iris Technology Group is seeking a client-facing VoIP Support Engineer (3CX) to join our high-performance managed services team. You'll be the go-to expert for day-to-day 3CX administration, troubleshooting, and deployments-owning call quality, user/extension changes, SIP trunk health, and VoIP change requests-while coordinating with our Service Desk for adjacent desktop/network items. The role is based in Lancaster, PA with occasional travel to nearby client sites. 🛠️ Core Responsibilities 3CX Phone System Support (Primary) Administer and support 3CX across multiple clients: users, extensions, queues, IVRs, ring groups, auto attendants, time rules, and voicemail policies. Provision and manage IP phones/softphones (Yealink, Fanvil, Poly/Grandstream), including templates, firmware, and remote provisioning. Own call quality: analyze jitter/packet loss/MOS, trace SIP signaling, review CDRs, and resolve one-way audio/codec or NAT issues. Manage SIP trunks/SBCs, DID routing, outbound rules, caller ID, and emergency calling policies; coordinate changes with carriers. Plan and execute 3CX upgrades/migrations (on-prem ↔ cloud, Windows ↔ Linux, FQDN/SSL, backups/restore). Create call flows that map to business needs (reception/AA, overflow, after-hours, holidays); document acceptance criteria and test plans. Train end users and client admins on 3CX features (web client, mobile apps, presence, call recordings, wallboards). Ticket Management & Client Support Serve as primary technical liaison on assigned VoIP accounts; triage and resolve VoIP tickets within SLA. Escalate complex networking or carrier issues to internal engineering and drive them to closure. Maintain clear, proactive communication with customers; set expectations and provide root-cause notes. Document all work in the PSA (e.g., Halo) and update associated assets/configuration items. Network/Voice Readiness (VoIP-adjacent) Validate LAN/WAN readiness for voice (VLANs, QoS/DSCP, PoE budgets, DHCP options, firewall/NAT rules, port allowances). Collaborate with networking engineers on SBC/ALG settings, site-to-site VPN voice paths, and survivability plans. Client Success & Standards Identify recurring VoIP issues and propose standardizations or playbooks (phone templates, QoS baselines, alert thresholds). Support onboarding of new VoIP clients into our tool stack (RMM monitoring, documentation, backup/retention for configs). Contribute to IT Glue/Hudu documentation and internal KB articles for faster first-touch resolution. 🎯 Required Skills & Experience 2-4 years in MSP, telecom, or client-facing IT support with hands-on 3CX administration. Strong VoIP fundamentals: SIP/RTP/SDP, codecs (G.711/G.729/Opus), NAT, STUN/TURN/ICE, SBC concepts. Networking basics for voice: DHCP options, VLANs, QoS (DSCP/802.1p), firewall rules/port-forwarding, DNS. Proficiency with PSA/ticketing (Halo, ConnectWise, or Autotask) and solid client communication skills. Calm under pressure, highly organized, able to juggle multiple client environments. On-Call rotation required for priority incidents/after-hours changes. ⭐ Preferred Qualifications 3CX Basic or Advanced Certification. VoIP QoS/call-quality troubleshooting with tools like Wireshark and 3CX Call Log/Activity Logs. Experience with Datto RMM or similar, and MSP standards (AV/EDR, patching, backups). Scripting/automation for routine tasks (PowerShell, bash), phone template tweaks, or API usage. Familiarity with common carriers/SIP providers and DID/E911 configuration. 🎁 What We Offer Competitive compensation with performance-based bonuses. Career paths into Senior VoIP Engineer, Project Delivery, or vCIO. Paid technical training and 3CX certifications. Flexible hybrid schedule (Lancaster-based) and a close-knit, client-first culture. 📌 About Iris Technology Group Iris Technology Group, LLC is a family-owned Managed Services Provider supporting small and mid-sized businesses across Pennsylvania and Ohio. We specialize in managed IT, cybersecurity, cloud, and VoIP (3CX)-delivering integrity, expertise, and true peace of mind.

Title: Network Manager Employment Mode: Full-time Work Mode: On-site (5 days a week) What You Will Do Provide senior-level technical leadership and strategic direction for the Network and Voice teams, setting priorities and aligning resources to meet organizational, security, and business continuity objectives. Develop and execute the long-term roadmap for network and voice infrastructure modernization, ensuring alignment with evolving business needs, emerging technologies, and industry security standards. Partner closely with executive leadership and cross-functional teams-including Network Engineering, Desktop Engineering, Cloud Services, Applications, and key business units-to shape technology strategy, architecture decisions, and enterprise initiatives. Oversee the creation and maintenance of process documentation, workflows, and operational best practices; champion knowledge management and continuous process excellence across all teams. Serve as the Senior Operational Lead for all network and voice managed services, ensuring rapid incident response, proactive service management, and adherence to established SLAs. Manage departmental financial operations, including annual budget planning, capital and operational expense tracking, and forecasting for major infrastructure investments. Direct performance monitoring, analytics, and reporting for all network and voice environments; provide executive-ready insights and recommendations to IT leadership. Act as the highest point of escalation for complex technical and operational issues, ensuring timely resolution and effective root-cause analysis. Lead critical problem investigations and cross-departmental initiatives to improve operational efficiency, resiliency, and disaster recovery readiness. Represent the company in strategic vendor management efforts, including contract negotiation, performance reviews, escalation management, and oversight of a multi-vendor ecosystem. Oversee project management and execution for major upgrades, deployments, and network/voice transformation initiatives. Mentor, coach, and develop high-performing network and voice engineering teams; create succession plans and promote continuous professional growth. Requirements Technical: 10+ years of relevant work experience in network and voice solutions Technical experience in network, VoIP, data center, and wireless in an enterprise environment Experience working with, designing, and supporting IP Telephony, Linux, Microsoft Server, VMware virtual environments, specifically datacenter networking Experience with Cloud Services, including AWS, OCI and Azure including VPC's, Transit Gateway, virtual firewall & network appliances, security groups, and connectivity with cloud-based workloads. Experience leading projects developing and/or deploying network infrastructure Experience managing telecom, hardware, and service vendors to meet business objectives and SLAs Experience with routing protocols (BGP, EIGRP) Experience with SD-WAN solutions Experience with migration of on-prem Voice to UCaaS Experience with Layer 7 / Application layer firewalls including Rulesets, ACL's & troubleshooting application workloads on the network. Experience with iSCSI & SAN / Storage. Experience migration from On-Prem Solutions to Cloud platforms Experience with Telecom & Circuit management Excellent troubleshooting skills & problem resolution ITIL certification preferred Ability to work on-call, nights, and weekends as needed for operations & projects. Ability to travel up to 25% as needed for project delivery. Ability to lift up to 50 pounds. Leadership & Administrative Experience negotiating & reviewing SOW's with vendors Experience managing Lev 1 incidents Experience negotiating renewals with vendors. Experience building cost model justification for new technologies & initiatives. Experience running RFP's & overseeing the selection process for new technologies & partners. Experience managing KPI's, Metrics, & SLA's for the team's performance. Education: Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience. An advanced degree is preferred. Industry certifications (Cisco, AWS, Fortinet, ITIL) strongly preferred Skills Exceptional executive communication and leadership skills, with the ability to influence at all levels, including C-suite. Superior documentation, process improvement, and analytics skills. Visionary, resourceful, and strategic thinker able to lead through ambiguity; inspires teams to achieve high performance and innovation.

We're a fast-moving Series A startup on a mission and we're looking for a Compiler Engineer who can turn cutting-edge ideas into blazing-fast reality. If you live and breathe compilers, know your way around low-level codegen, and love squeezing every last drop of performance from hardware, this is your moment. What You'll Bring 4+ years crafting compilers, with deep mastery of algorithms and data structures Hands-on expertise in low-level code generation, object file manipulation, and target-specific optimizations Serious C/C++ chops Clear communicator, strong doc writer, detail-driven, and always team-first Bonus Points MS/PhD in CS/CE/EE Familiarity with instruction selection, register allocation, dominance, def-use, calling conventions, linking & relocations LLVM experience Loop optimization wizardry (vectorization, unrolling, fusion, parallelization) Why Us? You won't be a cog. You'll be a cornerstone. Own major pieces of the toolchain, shape architecture decisions, and ship tech that pushes the boundaries of what's possible. If you want to build boldly, optimize ruthlessly, and leave your fingerprints on the future, we want to meet you.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As our IT Systems Engineer, you will be a critical part of our Information Technology team. This is more than just a support role; you are the backbone of our corporate systems. You will have ownership over key platforms that our entire organization relies on daily. You'll be challenged to not only maintain but also to enhance our systems, automate processes, and strengthen our security posture. This role provides a unique opportunity to work cross-functionally, particularly with our Information Security team, placing you at the center of critical IT operations and strategy. Your Impact Master of Google Workspace: You will have administrative management of our Google Workspace environment, managing everything from user lifecycle and group policies to application settings for Gmail, Drive, Calendar, and Gemini. Guardian of Email Integrity: You will manage and secure all company email channels. This includes administering our primary Google Workspace email, our security gateway, and our transactional email service. Your expertise will ensure our communications are secure, reliable, and protected from threats. Frontline Problem-Solver: You will be a key responder to IT issues, managing and resolving tickets through ServiceNow. You will be responsible for providing timely and effective solutions to your colleagues, ensuring minimal disruption to their work. Security Collaborator: You will act as a crucial liaison to the Information Security team. This involves proactively implementing security configurations, responding to InfoSec requests, and integrating security best practices into all our systems. Champion the strategic use of AI to enhance outcome: identify opportunities to introduce AI and self-service solutions that enhance infrastructure efficiency and empower users. prioritizing activities where these technologies can drive efficiencies and cost savings. Seek advanced solutions in this space and implement predictive analytics. Qualifications Your Experience BS/MS degree in Computer Science, Engineering, or a related subject, or equivalent experience. Proven experience in a Systems Engineer or similar role, with a strong background in IT infrastructure and support. Google Workspace Expertise: Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level. Managed or led and executed the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support Email Systems Proficiency: Solid experience with email security gateways (Proofpoint is a strong plus) and familiarity with mail routing, SPF, DKIM, and DMARC. Experience with transactional email platforms like SendGrid is highly desirable. ITSM Knowledge: Demonstrable experience using ITSM tools, with a strong preference for ServiceNow. Security Mindset: A fundamental understanding of information security principles and experience working collaboratively with security teams. Scripting & Automation: Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency. Communication & Collaboration: Excellent communication skills, with the ability to articulate technical issues to both technical and non-technical audiences and to work effectively across teams. Personal Attributes: Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude, geared towards data-driven decisions and focusing on high-impact outcomes. Change/Incident Management - This position plays a key role in maintaining our service level agreements. The successful applicant will have a track record of applying formal change management procedures to minimize risk and disruption. They will also lead incident response efforts, coordinating with cross-functional teams to quickly diagnose and resolve service outages and major incidents Autonomous - The successful candidate will be a true owner, capable of single-handedly driving initiatives forward. This includes defining requirements, building out the project plan, and independently managing all necessary resources and tasks to deliver a successful outcome. Your success will be measured by your ability to deliver results with minimal direction Innovation Readiness Continuously embrace emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape Additional Information The Team Being in End User Engineering at Palo Alto Networks means that you will be in the midst of the changes impacting our cybersecurity industry, helping our internal teams, customers, and partners address the ever-changing threats we all face daily. Making, doing, building, and rebuilding, leading initiatives that have never been done before. We solve real problems with new ideas, striving tirelessly for simplicity. We are disruptors; we challenge entrenched beliefs and look to the future of what's possible. We like our work to answer big questions and drive the business ahead. How do we enable more productivity and strengthen our ability to scale? How do we fuel our culture of learning, experimentation, trust, and continuous improvement? And how do we show up and collaborate with one another every day in ways that invite us to do our best work? Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $131000 - $213500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career Palo Alto Networks is looking for a talented Senior IT Systems Engineer, Identity & Access Management who will be responsible for maintainability, build and configuration of user identity & authentication services, single sign on (SSO) and access automation. User Identity and SSO platform provides critical services to customers, partners and enterprise users. It also enhances user experience with automation and faster response. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role strengthening our identity services. Your Impact Implement and support the SSO. MFA and user access provisioning services Develop and maintain IAM policies, procedures, and standards Partner with IT and product teams for SSO and user registration integration Maintain and support API based micro services for customizing customer and partner registration Manage scalability, capacity planning, redundancy, and resiliency Maintain service availability and performance SLAs based on business and product requirements Work with other Identity Platform engineers to deploy and maintain services, capacity planning, create and review operational runbooks Contribute to future roadmap, design, deployment, validation, operations and DR/BCP Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing Participate in on-call support rotation and handle IAM-related incidents as needed Qualifications Your Experience 3+ years of hands-on experience in managing and supporting identity & access technologies, like Okta, Azure AD, Ping Identity, CyberArk Very strong knowledge of SSO, MFA and user identity management domain Advanced understanding of SAML, OAuth, and SCIM standards and protocols and practical knowledge of their implementation Knowledge of directory services, preferably active directory Familiarity with privileged access management platforms Ability to work cross-functionally across multiple business units, such as IT application, infrastructure, and product development teams, primarily integrating applications and users with identity services Strong technical writing skills to support required documentation Passion, drive, energy, a sense of humor, and a great attitude! Hands on experience with cloud provides (GCP/ AWS) Strong scripting / automation skills in Python / Bash /Go Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience or equivalent military experience required Due to the nature of the work environment (Fed/IL5), US Citizenship is required for this position. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $93000 - $150500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

What You Will Do Write and maintain JavaScript / Node.js code for automated trading systems, background jobs, and market data ingestion Contribute to Go services where concurrency and predictable behavior matter Rewrite outdated or messy JavaScript services in Go Work across multiple repositories communicating via WebSockets, Redis, and HTTP Debug real production issues in live systems Move fast: build, break, fix, and ship Gradually take ownership of small but critical parts of the system What We're Looking For Comfortable with JavaScript / Node.js Some exposure to Go, or interest in learning it Understanding of async code, OOP, and event-driven systems Not afraid of messy codebases or unfamiliar repos Able to move quickly, ask questions, and take feedback well Strong debugging instincts Startup, side-project, or self-taught engineering background Flexible availability, including occasional nights or weekends Nice To Have Betting, trading, or market-related experience Experience with real-time systems (WebSockets, Redis, pub/sub) Some infrastructure or Linux experience Bonus: scraping or automation experience (Playwright, Puppeteer, Selenium) What This Role Is A high learning-curve role with an emphasis on getting systems into production Direct visibility into how real-world trading systems are built Working closely with a small, highly involved team Shipping code that runs live with real money What This Role Isn't No formal onboarding or extensive documentation Not a heavy-process environment (minimal tickets, meetings, or planning cycles) Base salary: $100,000+ annually, depending on experience and role fit Structure: Role begins with a 1-2 month paid contract engagement, followed by full-time conversion upon mutual fit Equity: Available for the right candidate About 4C Software 4C Software builds the technology powering one of the largest sports prediction markets in the world, with $750M+ traded on the platform this year. We also develop automated trading and market infrastructure software that operates on multiple platforms at a significant scale. We're a small team working in a fast-paced environment, building systems that run live with real money in production. Our team is based in Chicago, but this role is fully remote.

Cumulus is a Quality Management System (QMS) that ensures critical construction and maintenance activities are done right the first time, every time. By integrating AI-powered workflows and connected IoT devices, the Cumulus QMS improves the productivity and quality of critical work, such as bolt tightening, welding, and pressure testing. To date, Cumulus has been used to manage over 7,000,0000 work completions across industries such as energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables, and more. In addition to improving safety and sustainability, our technology also has been proven to reduce costs for quality control and data review by over 60%. Cumulus's transformative technology has been widely recognized in the industry, including the following awards and honors: 2023 BuiltWorlds Americas Summit Demo Day Winner for Cumulus AI 2022 BuiltWorlds Maverick Awards winner for Cumulus CEO Matthew Kleiman 2021 BuiltWorlds Smart Jobsites 50 Leader List 2020 IoT Breakthrough “IoT Startup of the Year” award 2019 CNBC Upstart 100 list Cumulus is headquartered in Waltham, Massachusetts, with additional offices in Houston, Texas, and Kuala Lumpur, Malaysia, and serves customers across the globe. As a Mid-Level Deployment Engineer, you will partner with key business users to implement Cumulus products and services at customer facilities. Reporting to the General Manager for the Americas, you will manage and assist with site installations, training, maintenance, and test tasks. Your objective is to ensure customer success, maximize sell-through, and deliver exceptional value. Responsibilities: Provide expert knowledge of the Cumulus Platform and offer best-practice recommendations to customers and implementation partners. Participate in site pilots and full-scale implementations, ensuring the successful realization of Cumulus capabilities and value for the customer. Take ownership of customer issues and see problems through to resolution. Lead end-user training sessions to ensure a comprehensive understanding of Cumulus products and services. Prepare equipment for timely shipment to customer sites, including configuration and testing. Provide customer support prior to, during, and after field deployments. Monitor project progress relative to assigned tasks and regularly communicate progress to external and internal teams. Collaborate with Cumulus Sales, Engineering, and Quality Assurance teams to meet solution needs. Gather customer feedback and analyze their needs to provide valuable insights to our Product, Sales, and Marketing teams. Liaise with the sales department to drive new business and increase sales. Prepare process, installation, operating procedure, and user/trainer training documentation. Update and maintain project and software documentation in a timely manner. Properly escalate unresolved issues to the appropriate internal teams, such as Engineering. Follow up with customers to ensure timely resolution of technical issues. Requirements: Engineering Degree or equivalent experience. 2-4 years of previous experience in implementation or deployment of software and end-user training. A flexible self-starter with the ability to work effectively at all organizational levels. Excellent written and verbal presentation skills. Proficiency in troubleshooting, testing, repairing, and servicing technical equipment. Ability to work flexible shifts and adapt to changing work schedules. Familiarity with mobile tools and applications. Strong analytical and problem-solving skills. Willingness to travel domestically and internationally, up to 50% of the time. Valid Passport. Benefits: Competitive salaries and sales commissions. Participation in our equity incentive plan. Unlimited paid time off. Commuter benefits for public transportation. Health and dental insurance. Flexible Spending Account. Retirement benefits account.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description We're looking for a skilled Workday Solutions Engineer, People Technology to join our growing team. In this hands-on role, you'll be instrumental in optimizing, configuring, and maintaining our People technology systems, with a primary focus on Workday. You'll play a key part in designing solutions that leverage AI and automation to simplify and streamline administrative processes across our global organization. This is an opportunity to directly impact the future of People technology by driving critical automation initiatives, enhancing core processes through expert Workday configuration, and providing technical guidance to support our People team and the wider organization. This is an in-office role based at our HQ in Santa Clara, CA. Your Impact Workday Configuration & Solution Design: Drive the hands-on configuration, enhancement, and optimization of our Workday ecosystem, with a strong emphasis on Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management. This includes gathering detailed requirements, designing technical solutions, configuring the system, supporting testing, and assisting with implementation Workday Technical Enablement: Utilize Workday Extend to enable AI-integrated solutions with custom external tools and agentic platforms. AI, Automation & Innovation: Champion an AI-first mindset to reimagine HR technology solutions, bringing transformative and disruptive innovation that challenges the status quo and deliver next-generation employee experiences Data & Analytics: Support the development and maintenance of key metrics and operational dashboards in Workday and Tableau to provide critical insights Customer-Centric Operations Support: Provide excellent, timely customer support to our broader People team, acting as a trusted consultant to solve complex business problems related to People technology. You'll proactively identify opportunities for automation and simplification within existing processes and propose innovative solutions People Operations Enablement: Partner closely with People Operations teams to design technology that supports their evolving delivery model and be responsive to changing technology to better deliver service. You'll also help drive AI and automation adoption, improve technical acumen, and enable these teams to significantly improve efficiency and effectiveness Qualifications Your Experience 5+ years of progressive experience in HR Operations, HRIS, or a related People Technology field, with extensive hands-on Workday configuration experience in a global environment Demonstrated expertise in Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management Expertise in JavaScript, HTML, and CSS core technologies for front-end Workday Extend user interface design and the client-side logic; XML, XSLT, and Workday Studio skill to build third-party system connections, SOAP APIs, or other scripted interactions. Strong technical acumen with the ability to build complex analyses, models, and automations using tools like Google Sheets or Excel Experience with AI and automation, including writing effective prompts for generative AI systems (e.g., Google GEM, ChatGPT, Glean). Experience with Robotic Process Automation (RPA) tools is a significant plus Excellent communication and collaboration skills, with the ability to partner effectively with diverse stakeholders A mindset of applied disruption, with the curiosity to challenge the status quo and a passion for improving and automating processes with modern technology Strong analytical and problem-solving abilities; adept at identifying root causes, critically reviewing data, and implementing practical, scalable solutions A results-oriented approach, with a history of pushing yourself and others to achieve challenging goals and deliver on commitments in a fast-paced environment Exceptional attention to detail with an unwavering commitment to data integrity and quality. Ability to produce clear, concise, and detailed technical requirements documentation Additional Information Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $106000/YR - $172500/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

Senior Infrastructure Systems Engineer - Hybrid Cloud (Azure / On-Prem / M365) We're seeking a Senior Infrastructure Systems Engineer for a leading investment management firm to take ownership of critical projects across a hybrid cloud environment. You'll design, deploy, and maintain secure, scalable infrastructure solutions spanning Azure and on-prem systems, while driving automation and modernization efforts. What You'll Do: Design, implement, and support hybrid infrastructure (Azure + on-prem). Administer and optimize M365 services (Exchange, Teams, SharePoint, Intune, Purview). Automate and manage infrastructure using PowerShell, Python, or Terraform. Strengthen security, compliance, and observability practices. Collaborate with cross-functional teams to deliver reliable, scalable solutions. What You Bring: 3+ years' experience in hybrid cloud environments (Azure / On-Prem / M365) Deep knowledge of M365, Active Directory, Entra ID Powershell or (Python or Terraform) Ability to manage complex projects independently. Ready to take on a hands-on role shaping hybrid cloud infrastructure? We invite you to apply and be part of a team driving innovation and excellence!

Network Engineer with Cisco Voice/Collaboration experience preferred - 100% onsite Duration: 6-12 months Work Arrangement: On-site (some remote flexibility) About the Role Support day-to-day operations and assist with networking projects. Strong Cisco networking expertise required; voice/collaboration experience is a plus. Responsibilities Provide Level 2-3 support for network infrastructure Perform run/operate support and maintenance tasks Assist with project work Ensure reliable network performance across sites Qualifications Cisco CCNA Routing & Switching and Collaboration Required Skills Strong networking and troubleshooting skills Experience with Cisco Wireless, Webex, Call Manager / Unity Familiarity with Cisco voice and collaboration technologies (preferred) Equal Opportunity Statement We are committed to diversity and inclusivity.

About the Team The Networking Team brings together innovative ideas and technologies from network architecture, software defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as Douyin and TikTok which serve hundreds of millions of users around the globe. The Networking team is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experiences in data center networking at massive scale. Responsibilities: * Design, implementation and deployment of high-speed network technologies to support AI/LLM applications. * Design and development of platforms/systems for monitoring, analysis and diagnosis of large scale AI/LLM network. * Research and development of high-performance AI communication framework, network protocol stacks, and codesign optimization of host-network-application to improve the scalability, reliability and performance of AI/LLM network. * Building next generation AI network infrastructure supporting large scale heterogeneous network hardware with innovative and deployable solutions.Minimum Qualifications * Bachelor or higher degree in computer science, electronic engineering, network engineering or related fields. * Proficiency in computer network and network programming. * Proficiency in one or several mainstream programming languages, including C/C++, Python, Go and so on. * Be familiar with the latest advances in the area of high-speed network systems, including RDMA, congestion control, AI network optimization and so on. Preferred Qualifications * Experience in developing high performance communication frameworks(including NCCL, MPI and RPC libraries) is a plus. * Experience in developing software systems for AI network diagnosis and performance optimization is a plus.

Staff Backend Engineer - Foundational Systems and Platforms (FSP) We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: This role is in Foundational Systems and Platforms (FSP) organization in Global Operations Technology. Our charter includes Inventory Platform that managed inventory for Coupang and Fulfillment Execution system that orchestrates the complete journey of delivering a customer's order to their doorstep. We are looking for a Staff engineer to help us build our next generation systems in FSP organization. The candidate should have strong backend engineering experience that includes building highly scalable systems, using workflow based orchestration solutions, actor-based and CQRS frameworks. Experience in AWS eco system and platform solutions like temporal and Akka will be preferred. Candidate should have proven track record in delivering mission critical systems that supports operations and customers. This requires maintaining a high bar in Operational Excellence (OE) and working closely with our operations and product stakeholders. Key Responsibilities: * Independently come up with quality architecture and design of systems for new microservices and machine learning pipelines. * Functionally decompose complex problems into simple, straightforward solutions. * Possess expert knowledge in performance, scalability, enterprise distributed architecture, and engineering best practices. * Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members. * Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. Qualifications: * Bachelor's degree and/or Master's degree in Computer Science or equivalent. * 7+ years of software engineering experience, including Java. * 7+ years of experience leading large-scale projects. * 7+ years of knowledge of emerging platforms, Java, C/C++, operating system principles, and programming best practices. * Strong understanding of backend scalable software architecture, distributed systems, and message-oriented architecture. * Experience with full-stack, high-scale production systems with fault-tolerance and monitoring. * Experience with building stream-processing systems, using solutions such as Kafka and Spark-Streaming. * Data caching and storage techniques and creating distributed software architectures with horizontal scale. * Operationalizing software in a large-scale environment with high availability requirements. Preferred: * Experience with scalable distributed systems and understanding of machine learning algorithms. * Experience in the eCommerce domain involved in supply chain systems around Inventory and Promise. * Software development experience with Java, Scala, Python, NoSQL and Distribute Compute * Experience with AWS; Java language would be a plus. Pay & Benefits: Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $159,000/year in our lowest geographic market to $324,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits: * Medical/Dental/Vision/Life, AD&D insurance * Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * Long-term/Short-term Disability * Employee Assistance Program (EAP) program * 401K Plan with Company Match * 18-21 days of the Paid Time Off (PTO) a year based on the tenure * 12 Public Holidays * Paid Parental leave * Pre-tax commuter benefits General Description of Other Compensation: "Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected]. Requisition: R0068651

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. Ensure timely and accurate fulfillment of equipment requests to meet operational needs. Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. Maintain compliance with company policies, procedures, and security requirements. Qualifications: 2+ years of experience in logistics, warehouse operations, or a related field. Previous leadership experience (Team Lead, Supervisor, or equivalent). Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. Basic IT knowledge and ability to quickly learn standard configuration processes. Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment

Job Description Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn't come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you'll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future. As a Staff Thermal Systems Engineer, you'll improve existing products, innovate new features and systems, demonstrate reliability of thermal components and subsystems, and support deployment of products in the field. This role is required to be onsite in our San Francisco HQ 4-5 days per week. The estimated salary for this role is $175,000 to $200,000 USD per year + equity. An individual's compensation will vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable. Key Responsibilities Drive the design and optimization of Gradient products across current and future product generations, ensuring our products have world-class performance, reliability, and user experience Specify, develop, and qualify thermal components for HVAC systems Support analysis of anomalous product behavior in the field, and recommend improvements and fixes Develop thermal control algorithms to support improved user comfort and system efficiency Document test plans for development, qualification, and verification, and report on the results of the testing Lead cross-functional design discussions and collaborate across teams to develop product improvements and fixes Run experiments and create physics-based models to understand the performance of HVAC systems and components under laboratory and field conditions Required Qualifications 10 years experience in thermal engineering 5 years experience with thermal design, modeling, and/or analysis of HVAC systems Strong knowledge of thermal engineering and HVAC components, including heat exchangers, compressors, fan motors, and impellers Strong background in thermal system development and qualification, including hands-on use of environmental test chambers Technical leadership with a demonstrated record of leading cross-functional projects Bonus Qualifications Experience with product-life cycle process development Familiarity with failure analysis and issue resolution processes Knowledge of water management and treatment Experience with Design for Serviceability methods and best practices Familiarity with ASHRAE standards for building thermal management and human comfort Proficiency with thermal and fluid modeling tools Familiarity with DOE efficiency-related requirements and test methodologies for HVAC systems Experience with product certification to safety standards such as UL 60335 Experience modeling dynamics of heat pump systems and optimizing tubing designs to reduce vibration and stresses Benefits Equity Medical/vision/dental/life/disability insurance 401k Paid parental leave Professional Development Stipend Commuter benefits Flexible PTO We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.

Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn't come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you'll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future. As a Staff Thermal Systems Engineer, you'll improve existing products, innovate new features and systems, demonstrate reliability of thermal components and subsystems, and support deployment of products in the field. This role is required to be onsite in our San Francisco HQ 4-5 days per week. The estimated salary for this role is $175,000 to $200,000 USD per year + equity. An individual's compensation will vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable. Key Responsibilities Drive the design and optimization of Gradient products across current and future product generations, ensuring our products have world-class performance, reliability, and user experience Specify, develop, and qualify thermal components for HVAC systems Support analysis of anomalous product behavior in the field, and recommend improvements and fixes Develop thermal control algorithms to support improved user comfort and system efficiency Document test plans for development, qualification, and verification, and report on the results of the testing Lead cross-functional design discussions and collaborate across teams to develop product improvements and fixes Run experiments and create physics-based models to understand the performance of HVAC systems and components under laboratory and field conditions Required Qualifications 10 years experience in thermal engineering 5 years experience with thermal design, modeling, and/or analysis of HVAC systems Strong knowledge of thermal engineering and HVAC components, including heat exchangers, compressors, fan motors, and impellers Strong background in thermal system development and qualification, including hands-on use of environmental test chambers Technical leadership with a demonstrated record of leading cross-functional projects Bonus Qualifications Experience with product-life cycle process development Familiarity with failure analysis and issue resolution processes Knowledge of water management and treatment Experience with Design for Serviceability methods and best practices Familiarity with ASHRAE standards for building thermal management and human comfort Proficiency with thermal and fluid modeling tools Familiarity with DOE efficiency-related requirements and test methodologies for HVAC systems Experience with product certification to safety standards such as UL 60335 Experience modeling dynamics of heat pump systems and optimizing tubing designs to reduce vibration and stresses Benefits Equity Medical/vision/dental/life/disability insurance 401k Paid parental leave Professional Development Stipend Commuter benefits Flexible PTO We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.