Service Representative Jobs At Panasonic

About Us Universal Business Team (UBT) is a dynamic, fast-paced global consulting organization dedicated to empowering family-owned businesses worldwide. With a presence in multiple countries, we provide our clients with an unparalleled range of business advisory services, coaching, consulting, and training programs designed to drive growth and success. Our mission is to deliver innovative solutions that enable businesses and families to thrive. The Opportunity: Are you passionate about delivering exceptional service and ready to bring your health insurance expertise to a dynamic team? We're looking for a Customer Support Specialist with 2-5 years of experience in health insurance policy management, including quoting, onboarding, servicing, and renewals. In this role, you'll support our valued UBT Protect customers, ensuring they receive comprehensive, high-quality assistance every step of the way. What We're Looking For: Experience: 2-5 years in customer support within health insurance, including hands-on experience with quoting, onboarding, servicing, and renewals. Skillset: Strong attention to detail, proactive problem-solving, and a customer-focused mindset. Growth-Oriented: A desire to develop and thrive in a supportive, growth-focused environment. If you're ready to join a team that values your skills and offers a pathway to growth, apply today! Key Responsibilities Outreach Contacting customers regarding their upcoming renewals and setting up meetings for the Account Managers Follow up with customers for needed information to quote and send it on to vendors Set up proposal meetings and take notes/actions Customer Onboarding Take the lead in managing the customer onboarding process, from the time they confirm the quote to when they go live. Which includes Employee Navigator setup, Smartsheet setup, creating benefits booklet, running the open enrollment, sending providers the final census and keep the group updated with the process Servicing Manage all Halo inquiries and respond to each customer within 4 business hours of their request. Escalate any tickets that cannot be resolved to Account Manager Reach and coordinate with providers on any questions that the group has throughout the year - billing, coverage limits, etc. Processing employee enrollments, terminations, and qualifying events Handle any compliance reporting with the group Answer all incoming calls to Onemedifund phone line Maintain all needed insurance licenses for UBT Renewals Work with providers on negotiating renewal Prepare renewal presentation for group Take the lead in managing the customer renewal process, from the time they confirm the quote to when they renew. Which includes Employee Navigator setup, Smartsheet setup, creating benefits booklet, running the open enrollment, sending providers the final census and keep the group updated with the process Quarterly Reporting Create presentations and set up meetings for all Onemedifund customers on a quarterly basis using the PowerPoint template Sending out surveys to groups to get their feedback on their Onemedifund plan Work with providers to get reports on savings opportunities, PBM rebates, etc. Take meeting notes and actions Take the lead in the follow up actions Skills & Qualifications Displays Integrity: Demonstrates confidence and courage in achieving UBT's mission, philosophy and value. Delivers Excellence: Takes personal accountability for achieving high quality outcomes. Demonstrates Interpersonal Understanding: Actively Listens, understands, accepts & respects the opinions, feelings, perspectives and motivations of others. Influences Effectively: Gains the support of others for courses of action that benefit UBT. Works in Teams: Sees the benefit of collaboration and works cooperatively across UBT to deliver shared goals. Extensive work experience preferably from a Professional Services / Corporate environment Manage projects Manage facilities and IT environments Records and document management Proofreading Office management Advanced skills in MS Office (Word, Excel, PowerPoint, Outlook) - expert level Strong IT skills High school degree (Bachelors is preferred) Previous Experience with servicing health insurance policies is required

DITA Eyewear, an independent eyewear manufacturer based in Aliso Viejo, California, is seeking to hire an energetic and highly motivated Customer Service Specialist. Essential Duties and Responsibilities The successful candidate will report directly to DITA's Customer Service Manager at our corporate office at Aliso Viejo. The representative will be responsible for supporting DITA's rapidly growing wholesale and e-commerce business by responding to inquiries from customers and sales representatives by phone, chat, and email. The position will also involve calling our existing customers and walking them through creating an account in our online Customer Portal. You will also be involved in assisting DITA's sales and marketing teams with various sales initiatives and performing some data entry tasks. This Customer Service Training Program will give you the opportunity to grow within the company. ABOUT THE JOB: As a Customer Service Specialist, you will: Promptly respond to inquiries from DITA's wholesale and e-commerce customers and outside sales representatives Assist outside sales representatives in the field with all sales-related needs Ensure that orders and returns are processed accurately and in a timely manner Manage order discrepancies, facilitate changes and perform any needed follow-up Escalate high-priority issues to management when necessary Increase sales while speaking to customers on the phone Enter customer orders from wholesale customers Help guide and educate customers on all products Produce and analyze weekly sales reports Review applications from new customers and facilitate the new account set-up process Create, enhance, and maintain internal procedures JOB REQUIREMENTS: A minimum of two years of sales support experience with a proven track record of success Proficiency in Microsoft Office (Word, Excel, Outlook) Extreme attention to detail and extraordinary organizational skills Ability to multitask and work independently to accomplish goals Excellent written and verbal communication skills Ability to handle multiple projects at once and work in an autonomous environment with minimal direction or supervision Ability to prioritize projects on a daily, weekly, and monthly basis Ability to solve customer related problems in various situations Ability to collaborate professionally with fellow team members NICE TO HAVE: Experience working in NetSuite Experience with Zendesk Experience in the eyewear industry (or apparel and accessories industry) ABOUT DITA: DITA is the fastest growing independent eyewear company and one of the largest independent eyewear companies in the world. Founded in 1996, the brand has a cult-like following and is a must-have accessory for many celebrities, professional athletes, and fashion bloggers. The company has experienced explosive growth in recent years and is now sold by over 5,000 retail partners worldwide which include some of the world's most exclusive optical shops, fashion boutiques and department stores. We also currently have ten flagship stores in some of the most desirable shopping destinations and we currently have stores in over 70 countries. DITA is a global company with Headquarters in Aliso Viejo, Dublin, and Japan with satellite offices in Korea and Australia. DITA has also grown its portfolio to include Thom Browne, Christian Roth, Lancier and our most recent line Epiluxury. WHY WORK FOR DITA? DITA is an innovative and fast-paced company with a unique, close-knit culture. We value and promote teamwork and cross-functional collaboration. Creativity is highly encouraged and team members are given freedom to experiment within their roles. DITA offers competitive compensation and benefits. There are opportunities for rapid career advancement for talented and highly motivated individuals. DITA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical condition, physical or mental disability, gender identity or Veteran status, or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let a management representative know. Job Type: Full-time Pay Range: $24-$28 per hour with 5% Commission

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: Live Our Vision, Values, and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to travel to the nearest gallery as needed About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Manage order entry and maintenance of specialty store and department store orders. Provide exceptional customer service by managing inquiries and resolving issues promptly. Collaborate closely with warehouse teams to ensure seamless operations and order fulfillment. Coordinate EDI transactions and maintain communication with vendors. Handle factoring and credit approval processes. Utilize ERP system to maintain accurate inventory records and track shipments. Monitor and analyze order statuses, ensuring timely deliveries. Assist with administrative tasks as needed. Qualifications 1-3 years of experience in the wholesale apparel or footwear industry. Strong knowledge of EDI transactions and logistics management preferred. Familiarity with invoicing, factoring, and credit approval processes. Excellent communication and organizational skills. Fluency in Spanish is a plus. Ability to thrive in a fast-paced environment and work effectively within a team. Benefits 401k plan with partial company match. Comprehensive healthcare, dental, and vision plan. Clothing discount. Voluntary life insurance, as well as short-term and long-term disability policies. Voluntary free annual biometric health test. Early access to company sample sales. Company-sponsored Wellness program. Access to free monthly health & mindfulness webinars. Seasonal monetary awards for participation in company Fitness Challenges. Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country. Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others.

Ready Credit Corporation Client Services Specialist Eden Prairie, MN Salary: $50,000 annually Ready Credit For over 16 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers. ******************************** We are seeking a Client Services Specialist to join our team. As a Client Service Specialist you will be responsible for serving customers and partners by resolving customer issues, assisting customers in using our products, responding to requests, following compliance guidelines, and maintaining quality service. Key Experience Needed: College degree or equivalent of Call Center experience 3-5 years of Customer Service Experience. Excellent communication (both verbal and written) skills, a solid foundation in business application development, and a “can do” attitude. Must be able to develop formal business documents following established documentation/presentation software packages (or similar products from other vendors): Google Suites, Ticketing Systems, Salesforce experience helpful. Strong attention to detail Bilingual in English and Spanish preferred. Position Responsibilities: Promptly answer customer support emails within required SLA timeframes. Follow up with customers to ensure card issues are resolved in a timely manner. Provide light phone support. Provide application support to our partners that service our clients. Introduce and train call center partners with enhanced features and functionalities. Properly assign tickets for supply requests. Assist with preparing statistical reports and providing reports within established timeframes. Monitor and track customer complaints and provide monthly reports. Prepares work by gathering sorting, organizing, and recording data, information, and documents. Attend partner calibration calls and process improvement meetings. Work with finance and compliance regarding cards and incidents related to fraud. Resolving service issues and preventing additional issues by improving processes. Ability to work with minimal supervision and independently once trained. Acting as a client advocate with a focus on improving the customer experience. Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: Live Our Vision, Values, and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to travel to the nearest gallery as needed About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: Live Our Vision, Values, and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to travel to the nearest gallery as needed About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES: Live Our Vision, Values, and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to travel to the nearest gallery as needed About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Are you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! Red Label Enterprises, a leading marketing firm for the past 21 years , is seeking vibrant and energetic individuals to join our team. If you are passionate about engaging with people and are ready to make a positive impact, this is the opportunity for you! What We Offer: Competitive hourly wage Comprehensive W-2 benefits package, including health insurance and 401k Job security and stability in a growing industry A positive and energetic work environment Growth potential Emphasis on teamwork and collaboration Regular team-building activities and fun events Weekly paycheck Ongoing training and development Responsibilities: Be the voice of our clients, sharing their incredible products and services with genuine enthusiasm Create unforgettable experiences by delivering exceptional service with a smile Show off your problem-solving skills by addressing customer inquiries and concerns with professionalism and grace Take center stage as you interact face-to-face with customers and serve the community Be a superstar collaborator, working closely with your teammates to exceed performance targets Join in on team activities that will make your work feel like play and contribute to the infectious positive energy Embody the spirit of Red Label Enterprises and our clients through your professionalism and passion for helping others Requirements: Passion for serving and helping people Exceptional communication skills A genuine people person who thrives on building connections and creating memorable experiences Embrace a student mentality, always eager to learn and grow Ability to master the art of independent work while shining as a star team player Positive attitude and strong work ethic Ability to learn software and applications quickly Must be able to strand and walk for long periods of time Join our team and embark on an exciting journey with Red Label Enterprises! We offer competitive compensation, comprehensive benefits, and a supportive work environment that values growth, company culture, and leadership. Take the next step in your career by applying today. At Red Label Enterprises, we celebrate the diversity that makes us unique individuals. We are proud to be an equal opportunity employer and strive to create an inclusive environment where everyone can unleash their true potential.

Do you have a passion for service, a curiosity for technology, and love to solve problems? If so, WELCOME HOME to a career with Jordan's Furniture! We are looking for motivated, problem solvers to work in our fast paced, technical call center. In this customer service job, you will be responsible for responding to a high volume of inbound and outbound calls. You will assist customers with a variety of challenges like troubleshooting furniture issues and scheduling both in home service appointments and customer deliveries. This position has a pay range of $22 -$24 per hour based on experience. The hours of this position are Tuesday - Saturday; 8:30 am - 5:00 pm, a hybrid schedule is available upon completion of training. Why you will love this job. Team atmosphere - We're all family here! Fast paced environment - Your days will fly by. Career growth - The possibilities are endless. Problem solving - Like Puzzles? Put the pieces together to WOW our customers. Why you will love Jordan's Furniture. Great Benefits - medical, dental, vision and more! Weekly Pay Unique Culture Employee Discount On site gym & cafeteria Responsibilities we trust you to perform. Answers a high volume of inbound & outbound calls from customers to schedule, coordinate and confirm delivery of merchandise and schedule service/repair calls and any other customer concerns with the intent of providing customer satisfaction and retention. Enters customer information into customer service software to document each call. Investigates and resolves issues, including but not limited to; service, delivery, bedding, Piece Of Mind warranty, protection that require further research and follows up with customers. Approves and/or processes special customer concessions including returns, credits, adjustments and exchanges. Makes system changes on delivery orders that are in the routing and/or truck-loading process; notifies appropriate personnel. Reviews and acts upon manufacturer's warrantied issues, processes service appointments, customer returns and exchanges. Researches and troubleshoots product issues/questions in order to clarify/avoid potential service issues. What you will bring to the table: Must have at least 2+ years of customer service experience. Strong oral/written communication skills and ability to professionally interact with internal and external customers Strong analytical, critical thinking and problem solving skills Ability to multi-task and work in a fast-paced environment with strong attention to detail Ability to handle difficult customers with ease Strong organizational/ time management skills Ability to type accurately and efficiently, minimum of 35 wpm Proficiency in MS Office, Outlook and Internet Ability to work in a team environment Reliability Jordan's prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal' working together to continue to strengthen Jordan's place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you! If this speaks to you, then it's time to talk. Jordan's Furniture is an Equal Opportunity Employer.

This position supports Asset Strategies' Financial Advisors. This person will work directly with both Advisors and other support staff associates ensuring our clients receive top-notch customer service in a timely manner. This position provides potential to grow with the company. Qualifications 3 years (minimum) financial industry experience. Preferred experience working with a Registered Investment Advisory Firm Extremely detailed oriented Desire to work outside of the proverbial box, going above and beyond Excellent verbal and written communication Ability to multi-task with precision (able to start, stop and go back to tasks) Ability to prioritize continually Genuinely enjoys communication with clients (via the phone, email & face-to-face) Customer service driven Proactive Highly organized Leader mindset Self-starter Problem solver Our desire is to bring on board the next team member that will compliment our committed team and be a part of our continued growth. Following is a list of activities this position handles on a regular basis, but is not limited to: Manage high volume incoming client requests Assist in opening new client accounts Prepare client meeting/review materials Facilitate rollover calls Take client phone calls Travel to our Lincoln office (on occasion) Handle existing account maintenance which typically includes things such as, but not limited to: Link bank accounts to investment accounts Establish automatic investment plans/contributions Update account information such as beneficiary information Process distribution/contribution requests

About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , and Di Bruno Brothers banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailers compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. About You Your contribution The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSA represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSA serves as a first-contact associate for store logistical needs. What you will do The core functions of this position include, but are not limited to, the following: Answer and respond to inbound calls and emails from retail locations Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required Complete order poll monitoring from start to finish Create a report card; explain how to create a report card Create, adjust, cancel and understand a store order Create, update, cancel and understand a store return Understand basic information on an invoice, delivery receipt, loading diagram Understand, create and update an ordering schedule Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces What we're looking for High school graduate or equivalent Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume Strong problem solving and critical thinking skills Ability to work in a fast-paced environment without constant direct supervision Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS) Work schedule flexibility; Split Work Week (any 4 out of 7 days) - Saturday and Sunday weekend coverage required 1st shift; 8am-4pm or 9am-5pm Retail experience preferred Multiple language experience preferred How you will succeed Core Competencies: Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two way communication. Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth. Drive for Results: Supports divisional and strategic objectives through achievement of work goals. How you will work Ability to sit and work at a desk for long periods of time Ability to view screens for long periods of time

As a Wholesale Women's Apparel Customer Service Representative, you will be the primary point of contact for our retail clients, providing outstanding support and assisting with order inquiries, product information, and more. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers succeed. Key Responsibilities: Process and manage customer orders, ensuring accuracy and timely fulfillment. Manage return approvals and processing. Manage major department store orders; shave inventory, edit & revise orders as needed. Handle inbound customer inquiries via phone, email, and live chat in a timely and professional manner. Assist clients with product inquiries, including availability, sizing, and style details. Troubleshoot and resolve customer complaints or concerns, aiming for quick and effective solutions. Provide product recommendations and advice based on customer needs and trends. Coordinate with warehouse and shipping teams to ensure on-time delivery and handle shipping-related issues. Maintain accurate records of customer interactions, orders, and feedback in our CRM system. Follow up with customers to ensure satisfaction and encourage repeat business. Collaborate with the sales team to identify and capitalize on upselling or cross-selling opportunities. Stay up-to-date on our product offerings, industry trends, and competitors to best assist customers. Qualifications: Previous experience in customer service, preferably in the wholesale or retail apparel industry. Strong verbal and written communication skills, with a professional and friendly demeanor. Excellent problem-solving abilities and attention to detail. Ability to multi-task and manage multiple customer accounts simultaneously. Proficiency with Microsoft Office Suite and CRM software (experience with [CRM name, e.g., Salesforce, HubSpot] is a plus). Ability to thrive in a fast-paced environment while maintaining a positive attitude. Knowledge of fashion trends and apparel-related terminology is a plus. High school diploma or equivalent; college degree preferred.

The Client Services Associate serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professionals, introducing them to service clients who may be interested in making an additional purchase while in the store. The Client Services Associate must actively listen with compassion and speak with authority to both understand client needs and convey expertise. This position may be required to work weekends, some holidays, and peak sales periods. Responsibilities Take in client repairs and enter into Hamilton's proprietary repair system. Communicate with clients to explain full range of options for service and repair, as well as process for repair and the type of work they can expect will be done. Utilize pre-set pricing guides to estimate repair costs at the point of take-in. Ensure proper processes are followed throughout the entire take-in interaction. Properly document client property, file appropriately, and update systems as needed. Utilize Hamilton Service Standards and communication skills when working with clients to ensure client satisfaction and exceeding of expectations. Ensure that any client service issues are handled utilizing all appropriate resources and in a timely fashion to guarantee complete client satisfaction. Satisfy customer requests for information or assistance in selection, service or concerns in a timely manner. Follow up with clients as-needed to inform them of repair status. Follow up with Hamilton team members as needed to check on status of repairs or provide updates so that everyone can remain informed of necessary information. Coordinate data entry, reports, appraisal information and follow-up to clients and vendors. Contact clients upon completion of their repair to inform them of status and schedule a pick-up or delivery. Work as a team with the sales professionals, service professionals, and management in the store to create the best possible experience for clients and coworkers. Skills Basic computer proficiency and ability to learn proprietary back-end systems. Commitment to company standards and values. Ability to multi-task and to work with a diverse client base. Ability to stay composed and collected under pressure, or in client-facing situations. Excellent product knowledge, client service and problem resolution skills. Excellent verbal and written communication skills. Exceptional interpersonal communication skills through telephone, digital, and face-to-face mediums. Strong organizational skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Ability to work collectively with team members. Ability to handle and work with high value merchandise. Education & Experience High school diploma or equivalent (GED) and 1 year of relevant experience. Equivalent combination of education and experience will be accepted. Experience in high-end jewelry or luxury environments. Experience in high-end client service roles. Education from the Gemological Institute of America (GIA) or other related degrees (e.g., AGS).

Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine. The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers. Responsibilities: Provide excellent customer service in an outgoing, courteous, friendly and professional manner Process product sales orders for customers via phone, fax or email Assist customers in locating items in the sales catalog and/or website Assist customers with product knowledge or technical assistance Assist customers in tracking sales order shipments Assist customers with account information and process credit card payments Requierments: Must be able to clearly speak and write in English Spanish speaking/writing skills are a plus* Must be polite, friendly and outgoing Must have excellent phone etiquette and people skills Must be able to work together, as a team, as well as independently Ability to follow through with questions from customers Ability to fax/email instructions and/or other document requests to customers Must possess strong computer and typing skills Education/Experience Required: Prior customer service experience is a must Prior sales experience is helpful Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful

About Us Mercury Medical Group is a medical technology distribution business that supports healthcare professionals throughout the midwest. Our organization distributes for Smith & Nephew in Kansas, Missouri and Illinois. We have sales positions in Orthopedic Reconstruction and Trauma: Orthopedics Reconstruction - joint replacement systems for knees, hips and shoulders Trauma & Extremities - products that help repair broken bones The Associate Sales Representative is responsible for supporting the sales team within an assigned territory with installations, trouble-shooting and maintenance, demo inventory setup and customer in-service. Other responsibilities will include transporting customer inventory between accounts and covering cases for sales reps within certain accounts. The position requires the ability to assimilate and learn a high level of technical information as it relates to surgery and procedures. Essential Functions Assists with inventory moves between accounts. Covers cases for reps at various selected accounts and provides moderate sales support. Provides technical information to surgeons consistent with product user manuals. Assists and trains hospital personnel in the proper use and care of product and equipment. Learns and maintains a high level of technical information as it relates to surgery and procedures. Completes structured product /sales training assessments. Gains and maintains an acceptable level of knowledge of the Recon and Trauma product line, business objectives, pricing strategies, and proven sales techniques for Recon and Trauma products. Supports the district sales targets by supporting existing accounts as well as developing and executing a plan to develop new business opportunities. Passes all classroom and on the job training assessments. Establishes regular performance evaluations to ensure targeted development of the essential quantitative and qualitative metrics for territory growth ( technical / clinical / procedural / relational / financial ). Domestic - up to 100%. Able to travel extensively to provide customer and rep support and be on call 24/7 to cover cases. Primary Qualifications For This Role Are As Follows Ability to work as a 1099 Independent Contractor (mandatory) Bachelor's degree preferred or Equivalent years experience. Sales experience preferred, or experience in an Operating Room as an Emergency Medical Technician or in a related field such as Physical Education or Therapy. Personal integrity and accountability. Drive to achieve; competitive but demonstrated success as a team player. Self-motivated, sense of urgency, hard worker with high energy level. Excellent communication, interpersonal and presentation skills.

We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever. Headquartered in Richmond, VA, we have 9 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. Our customers love that our garments are designed in 2 minutes and delivered in as little as 2 weeks. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts. A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you! Check out our Instagram and company websites to learn more about who we are. *************************************** ************************** About the Role This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Stylist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture. Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Drive results by consistently striving to meet and exceed sales goals through various sales channels. Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development. Provide the best customer experience tailored to the needs of our clients. Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach. Be a strong communicator internally and externally with a positive and solution-oriented point of view. Manage exceptional customer experience through overseeing front and back-end production processes. Have Fun and Make Money! Who you are: • Previous experience in sales, hospitality, and/or service • Genuine interest in fashion and styling • Professional verbal and written communication skills • Performs successfully in a team-based culture • Flexible work schedule, including nights, weekends, and holidays • Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required. • Have a business development mindset. • Is personable and an effective communicator with astute attention to detail. • A proactive self-starter, comfortable in a fast-paced environment. • Driven individual with a one-team mentality. • Nimble with technology. • Strong sense of self-awareness, humility, and personal responsibility. • Adaptable to change with an eagerness to try new things. • Passion for clothes, wardrobing, and styling. Why you will want to work here • High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales. • Opportunity for rapid career growth within an innovative and expanding company. • Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan. • Access to our luxury clothing and accessories through our generous employee discount program • Get in on the ground floor of the Made-To-Measure revolution. • You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry. You could be the next Alton Lane team member. Apply today to schedule your interview. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.

Title: Customer Experience Associate, CX2 Reports to: Customer Experience Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers' needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment. JOB TYPE This is a full-time, nonexempt position. TASKS & RESPONSIBILITIES Your responsibilities are inclusive of the following but are not limited to: Expertly address questions via phone, email and chat providing answers that are quick and easy to understand Assist Management in policy updates for the department based on current business needs Support the Customer Experience Associates during the department manager's absence Support management in process execution to monitor orders, inventory, return and exchanges Support department in addressing functionality issues and implementing process improvements Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality, and ensure a pleasant customer experience. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement. Communicate customer feedback and insights to Management, to better understand trends and customer preferences. SKILLS & EXPERIENCE Must be highly organized with strong attention to detail. Strong verbal and written communication skills. Ability to maintain a friendly and professional demeanor in a fast paced environment. Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude. REQUIREMENTS & QUALIFICATIONS Minimum of 3 years of direct customer experience work. Strong knowledge of Excel, Shopify, Zendesk Strong interpersonal and communications skills, and independent work ethic. Excellent time management skills and organizational abilities. A positive, outgoing, high energy and entrepreneurial personality. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off Sick pay Frequent free meals and snacks and company-sponsored gatherings Wolf & Shepherd shoes and more

We are hiring a Customer Service Specialist in Dallas, TX. The Customer Service Specialist is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism. Customer Service Specialist Qualifications: · Superior verbal & written communication skill-sets · Work with a sense of urgency; demonstrate timely and thoroughly execution · Upbeat & outgoing mindset with positive energy · Interacts successfully with individuals and also teams · Maintains fruitful customer connections · Prior customer service or sales experience · Interacts successfully along with all amounts of management as well as staff members · Ability to work effectively independently and within a team to perform all tasks as assigned · High school diploma or equivalent · 1 year prior sales coordination or customer support experience · Prior SAP experience is a plus · Flexible with an ability to handle multiple tasks when priorities shift · Must be available to work on-site in Dallas, TX Customer Service Specialist Tasks & Duties · Processes new orders based on customer requests. · Tracks open orders to ensure completeness in a prompt manner. Checks pricing and verifies availability. · Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. · Provide sales support · Demonstrate solid troubleshooting skills when issues arise · Respond to customer questions · Maintain a reliable working knowledge of customer information · Effectively handle a number of competing priorities. · Handle customer inquiries, complaints, and escalations in a professional manner · Maintain accurate and detailed records of customer interactions · Other duties as assigned to meet operational needs Benefits: · Standard starting compensation is commensurate with experience · Regular performance reviews · Training, networking and development opportunities · Flexible scheduling To begin the application process, please submit your resumé.