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Team Service Leader jobs at Panda Express - 8659 jobs

  • Service Team (P1-1377304-0)

    Panda Express 4.3company rating

    Team service leader job at Panda Express

    Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: * Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register * Maintains the cleanliness and appearance of the store * Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: * Friendly and helpful team members * Operations experience is a plus * Some high school * Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************. Pay Range: $15 per hour - $21 per hour * Within the range, individual pay is determined using various factors, including work location and experience.
    $15-21 hourly 60d+ ago
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  • Private Aviation Catering - Customer Service Supervisor

    Abby's Catering 3.3company rating

    Houston, TX jobs

    ABOUT US Abby's Catering has delivered exceptional aviation and corporate hospitality services since 1980. We proudly support private jet clients, flight departments, and high-profile corporate accounts with unmatched service, premium culinary offerings, and a dedication to professionalism, accuracy, and elevated client experiences. Our mission is built on quality, integrity, teamwork, accountability, and service excellence - and our leaders uphold these values every single day. POSITION SUMMARY The CSR Assistant Manager plays a key role in supporting daily operations for our private aviation and corporate catering services. This role ensures that clients receive seamless, accurate, and high-quality service from order placement through final delivery. The ideal candidate is bilingual (English/Spanish), highly detail-oriented, collaborative, and capable of thriving in a fast-paced, service-driven environment. Strong understanding of luxury service or private aviation operations is a major plus. KEY RESPONSIBILITIES Support the customer service team to ensure timely, accurate, high-quality service for private jet clients and corporate accounts Coordinate catering orders, special requests, and service logistics with precision and consistency Maintain and strengthen client relationships; address inquiries and resolve issues with professionalis Collaborate across departments on client initiatives, customer outreach, and brand-enhancing activities Utilize Microsoft Office and QuickBooks to manage reports, track client accounts, process invoices, and maintain accurate records Monitor team performance metrics and propose improvements to enhance service delivery Ensure accurate documentation of client interactions, service activities, and follow-up action Assist with onboarding, training, and supporting Customer Service Representatives Promote a positive, team-oriented culture focused on continuous improvement and service excellence Requirements JOB REQUIREMENTS Bilingual preferred: English & Spanish Experience in private aviation, luxury service, hospitality, or high-touch customer service strongly preferred Familiarity with marketing initiatives or supporting marketing activities Excellent verbal and written communication skills High attention to detail, accuracy, and organization Strong problem-solving skills and a customer-focused mindset Ability to handle multiple priorities in a fast-paced environment Proficiency in Microsoft Office and QuickBooks
    $23k-29k yearly est. 8d ago
  • Ecommerce Optimization & Analytics Lead

    Chico's 3.7company rating

    Hingham, MA jobs

    A prominent retail company is seeking a skilled eCommerce Testing Manager to oversee testing and web analytics operations. This role demands expertise in various web analytics tools and substantial experience in data-driven marketing strategies. Candidates should possess a bachelor's degree and have over 6 years of relevant professional experience. The position offers a salary range of $88,500 to $120,000 based on qualifications. #J-18808-Ljbffr
    $88.5k-120k yearly 4d ago
  • Capital Formation Lead - Emerging Markets

    Hampton Strategies 3.9company rating

    Palo Alto, CA jobs

    A dynamic investment firm in Palo Alto is seeking a Capital Formation Lead to spearhead capital-raising efforts with family offices and RIAs. The ideal candidate will have experience in fundraising and a strong network, ensuring successful outreach and relationship management. This role offers the opportunity to build a fundraising structure that supports future funds and provides meaningful long-term upside for the right individual who enjoys an entrepreneurial environment. #J-18808-Ljbffr
    $26k-41k yearly est. 3d ago
  • Guest Safety & Security Lead

    Highgate 4.5company rating

    San Francisco, CA jobs

    A prominent hospitality management firm in San Francisco is seeking a Safety and Security Officer. This role involves ensuring the safety of both guests and employees, patrolling hotel premises, and responding to emergencies. Candidates must have a high school diploma, excellent communication skills, and the ability to handle physical challenges. The position requires a balance of attentiveness and service orientation to create a welcoming environment while effectively managing security aspects. #J-18808-Ljbffr
    $35k-43k yearly est. 6d ago
  • Lead EVS Attendant

    Ameristar Casino Resort Spa St. Charles 4.6company rating

    Saint Charles, MO jobs

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The EVS Attendant will maintain the cleanliness and safety of an assigned area throughout a shift. The EVS Attendant will implement the highest degree of professionalism in EVS and adhere to policies, procedures, and guidelines set by the EVS Manager. (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) The EVS Attendant will insure that every guest is offered a warm personalized guest experience. Sweep all paper and other trash in an assigned area and dump trash in proper location. The EVS Attendant will clean, dust and wipe down all surfaces in assigned area. Empty and clean all ashtrays in assigned area. The EVS Attendant will use proper safety and care with equipment and tasks for your own safety as well as the guests and fellow team members. Sweep and or mop floors in designated or assigned areas. The EVS Attendant will clean and restock restrooms as volume dictates. Detail cleaning of restrooms or other assigned areas. Chemical use is a necessity. Chemicals include: citrus cleaner, glass cleaner, wood polish, wax, etc. Communication skills are required due to direct guest contact. Other projects or duties as assigned by the supervisor or manager. The EVS Attendant will attend shift and departmental meetings. Follow Company and departmental policies and procedures. The EVS Attendant will follow established key, radio, and chemical procedures. Cross-train in areas as assigned or scheduled. Qualifications (Related education and experience may be interchangeable on a year for year basis) Six (6) months prior experience preferred. Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions Must successfully pass background check Must successfully pass an alcohol and drug screening Must be 21 years of age Delivers superior internal and external guest service in Boyd Style. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $22k-30k yearly est. 5d ago
  • Service Team (P1-1350482-0)

    Panda Express 4.3company rating

    Team service leader job at Panda Express

    Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: * Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register * Maintains the cleanliness and appearance of the store * Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: * Friendly and helpful team members * Operations experience is a plus * Some high school * Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************. Pay Range: $16 per hour - $19 per hour * Within the range, individual pay is determined using various factors, including work location and experience.
    $16-19 hourly 60d+ ago
  • Member Services Supervisor

    Larchmont Yacht Club 3.0company rating

    Larchmont, NY jobs

    Schedule: Full-time (flexible hours including mornings, evenings, weekends, and holidays) Compensation: $28.00-$31.00 per hour Benefits: Employee benefits, paid time off (PTO), and 401(k) participation About Larchmont Yacht Club Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 11-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience including sailing, tennis, paddle, swimming, and diving. The club hosts elite-level junior sailing programs, maintains a rich tradition of hospitality, and upholds an unwavering commitment to excellence. Position Overview The Member Services Lead serves as a key point of contact for members, their families, and guests, ensuring every interaction reflects the elegance, tradition, and service standards of Larchmont Yacht Club. In addition to overseeing front-desk operations, this position manages the club's retail shops, supporting both daily operations and the overall member experience. This role requires a hospitality mindset, leadership ability, and a genuine passion for creating exceptional member experiences. The ideal candidate is polished, personable, organized, and comfortable working in a fast-paced environment. Key Responsibilities Member & Guest Services Greet members and guests warmly, providing a personalized and professional experience. Manage guest check-ins, check-outs, and reservations with accuracy and care. Handle special requests, room assignments (where applicable), and coordinate with housekeeping for timely service. Provide concierge-level support, including restaurant recommendations, transportation arrangements, and event coordination. Address and resolve member concerns promptly and with discretion, ensuring satisfaction. Front Desk & Operations Supervise and schedule the front desk and support team to ensure consistent coverage and exceptional service. Manage same-day and future reservations, cancellations, and updates. Maintain current knowledge of club events and activities to assist members effectively. Operate the club's property management system (PMS) accurately and efficiently. Handle cash and credit transactions in compliance with club policy. Maintain a polished, organized, and welcoming front desk and lobby environment. Prepare and distribute daily event and function sheets to ensure all departments are informed. Promote a culture of professionalism, accountability, and hospitality within the member services team. Retail Management Oversee daily operations of the club's retail shops, ensuring an inviting and well-organized shopping experience for members and guests. Manage inventory by tracking merchandise levels, monitoring sales, and conducting regular stock counts. Place orders and coordinate with vendors to maintain appropriate inventory levels and product variety that reflects member preferences. Design and maintain merchandise displays that align with the club's brand and highlight seasonal or event-specific items. Supervise retail transactions and ensure accuracy in pricing, POS systems, and cash handling. Train and oversee retail staff or seasonal associates to uphold the club's service standards. Monitor sales performance, manage inventory control, and provide updates or recommendations to improve results. Ensure all retail spaces are clean, organized, and presented in a way that reinforces the club's commitment to quality and hospitality. Communication & Coordination Answer and direct phone calls professionally, providing accurate information. Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth operations. Attend meetings and training sessions to stay informed of club policies, events, and best practices. Support administrative needs across departments, fostering teamwork and consistency in service. Qualifications Qualifications & Experience High school diploma or GED required; some college coursework preferred. At least one year of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end setting preferred. Experience in retail management, including inventory control, ordering, and visual merchandising, preferred. Supervisory experience in scheduling and managing service or support teams strongly preferred. Proficiency with PMS, Microsoft Office, Google Suite, and POS systems. Strong multitasking skills and the ability to remain calm and professional under pressure. Excellent verbal and written communication skills. A polished, professional appearance and demeanor consistent with the club's culture. Ability to take initiative while working collaboratively within a team. Familiarity with basic accounting and cash handling preferred. Work Environment & Physical Requirements Must be able to stand, walk, and sit for extended periods. Occasional bending, lifting (up to 20 lbs), and reaching may be required. Comfortable working in a dynamic, high-touch hospitality setting. Schedule & Availability Flexibility required: shifts may include mornings, evenings, weekends, and holidays. Limited time off during peak seasons to maintain the club's exceptional service standards. Why Join Larchmont Yacht Club? Work at one of the most prestigious private yacht clubs in the country. Join a professional, close-knit, service-driven team. Enjoy a scenic waterfront workplace with engaged and appreciative members. Opportunities for career growth and professional development within the hospitality and private-club industry. Play a vital role in delivering exceptional service and creating memorable experiences for our members and their guests.
    $28-31 hourly 17d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Pearland, TX jobs

    Job Description NorthStar is seeking a dynamic Family Service Supervisor (Sales) at SouthPark Funeral Home, Cemetery and Crematory in Pearland, TX. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $34k-56k yearly est. 5d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Pearland, TX jobs

    NorthStar is seeking a dynamic Family Service Supervisor (Sales) at SouthPark Funeral Home, Cemetery and Crematory in Pearland, TX. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $34k-56k yearly est. 4d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Pearland, TX jobs

    NorthStar is seeking a dynamic Family Service Supervisor (Sales) at SouthPark Funeral Home, Cemetery and Crematory in Pearland, TX. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * Va driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $34k-56k yearly est. 4d ago
  • Member Services Supervisor PTS

    Associated Students Inc. 3.8company rating

    Pomona, CA jobs

    Work Schedule: 16-20 hours per week; shifts based on operational need of the organization. This position will be working in person and on campus. This position is expected to work during academic breaks, such as winter and summer break. Associated Students, Inc. employs student-focused professionals with equity-mindsets. Established in 1963, ASI is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is considered a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 27,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI is engaged in the work of being a learning organization. Currently, the guiding ideas of the organization are “under construction” as the team re-imagines its vision, mission, and core values. ASI is looking for dynamic team members who value team learning, co-creation, and adaptability to best serve the needs of our students. The Bronco Recreation & Intramural Complex (BRIC) Member Services is the central location for information exchange of all programs, events, and general member questions. From memberships to registrations, BRIC Member Services utilizes a specialized software to track and maintain accurate member information. In addition, Member Services manages a fully stocked Pro Shop to provide members with a great selection of items for purchase. POSITION DEFINITION Under minimal supervision from the Customer Service Manager, the Member Services Supervisor provides programmatic oversight and supervision and directly supports the Customer Service Manager in overall program development and implementation. The Member Services Supervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision-making. Must be available to attend mandatory in person meetings and training courses and be available for work during academic breaks. ESSENTIAL DUTIES Assist with the overall management of the Member Services program Maintains a high standard of customer service and leads the team to deliver this as well. Provide assistance and guidance to Member Services team members encountering challenges or seeking supervisory support during conflict resolution. Assist in the recruitment, selection, training, and performance management of Member Services staff, including handling logistics and participating in reviewing and screening applicants. Actively participate in the selection process. Assist with planning, implementation, execution, and assessment of training of procedures Proactively drives the development and implementation of Member Services programs and initiatives. Draft and continually assess standard operating procedures to ensure operational efficiency and follows policy requirements Prepare and maintain activity reports using the Customer Management System (Fusion), including administrative tasks such as cleaning up duplicate information, auditing member account notes, and manage related administrative projects surrounding memberships Facilitate refund setups for approved transactions from other BRIC units Attends develops, and executes team, ASI or BRIC All-Staff orientations and trainings Support overall cash handling management by conducting daily reconciliations, investigating discrepancies, and providing guidance to staff on correct processing procedures. Assist with deposit pickups/deliveries and ensure timely posting of deposit summaries to Financial Services. Maintain Pro Shop inventory by monitoring levels, requesting orders as needed, updating Fusion with accurate stock information, and researching and recommending new products for sale. Checking BRIC membership and Campus Rec emails daily and responding to inquiries and/or getting people to the correct departments for information being requested. Enforce rules and regulations regarding use of the Bronco Recreation and Intramural Complex (BRIC) and teaching the Member Services Attendants the best practices on how to respond to violations of the Bric Facilities Use Manual and the Student Code of Conduct. Provide emergency care and treatment that aligns with CPRO certification until the arrival of emergency medical services Assist with planning events and activities related to member appreciation Perform other related duties as assigned QUALIFICATIONS Basic Life Support and Administering Emergency Oxygen certification (Employment contingent on obtaining certification within 30 days of hire, training provided by ASI) One year of outstanding customer-oriented service skills and related work experience, preferred Six months to one year of cash handling experience Advanced proficiency using membership management software, preferred Six months to one year of supervisory or lead experience, preferred Demonstrated ability to lead student staff Strong conflict resolution skills Ability to react calmly and effectively in emergency situations and tense conflicts Ability to follow routine verbal and written instructions Ability to effectively communicate clearly and concisely, both verbally and in writing Ability to maintain professional work conduct Ability to make independent decisions and make recommendations Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision Demonstrated ability to work with a diverse student population and campus community Ability to operate a computer workstation using word processing, spreadsheet, and other computer applications Ability to satisfactorily complete a background check (including a criminal records check) POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. *************************************** COVID-19 VACCINATION CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at ******************************************************
    $46k-71k yearly est. Auto-Apply 36d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Waipahu, HI jobs

    NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * Va driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 29d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Waipahu, HI jobs

    Job Description NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 29d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Waipahu, HI jobs

    NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 29d ago
  • Supervisor - Conference Services

    Ocean Reef Club 4.1company rating

    Key Largo, FL jobs

    SummaryTo oversee the setup and breakdown all meeting and banquet functions. Essential Duties and Responsibilities: Communicate with manager through out shift to be prepared and aware of the workload for a day. Setup meetings rooms and banquet functions to the specifications of the BEO's, member, or guest. This includes restaurants, member's homes, and outdoors. Lifting and transporting of heavy materials over 100 lbs. at times. Shipping, receiving and transportation of group boxes and crates. Clean and breakdown meetings and banquet functions. Supply and replenish all meetings with pads, pencils, candy, water glasses, and water pitchers. Replenish and up keep of supply closets and storage rooms. Cleanliness of equipment, i. e. meeting chairs, streetlamps, golf carts and white folding chairs. Good communications skills between other departments and your supervisor. Maintain a neat, clean, and well-groomed appearance. Assist with setup and maintenance of audio visual equipment and cables. Must have some computer skills. Supervisory Responsibilities:Oversee the setup of all meetings and banquet functions. Delegate responsibilities. Supervise approximately a 3 to 6 member team. Communication directly with members and guest. Open and/or secure all meeting rooms. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. English speaking Valid drivers licenses Ability to work very flexible hours based on business levels Positive attitude1 year of supervisory skills Education and/or Experience:High School Diploma Required. LanguageMust Be Able To Comprehend The English Language In Order To Communicate With Co-Workers And Fully Understand Job Assignments. Mathematical Skills: Reasoning Ability: Certificates, Licenses, Registrations: Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to stand for long periods of time. Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.
    $33k-47k yearly est. 56d ago
  • Night Outside Services Supervisor

    Ventana Canyon Alliance 3.3company rating

    Tucson, AZ jobs

    Assists in the supervision of the activities of the outside service staff working in the staging area, golf car facilities, driving range facilities, as well as the Player Assistants and starters. Duties/Responsibilities: Trains outside service associates for opening/closing procedure and other Club standards Oversees all outside service personnel to ensure all policies and procedures are upheld. Works with the tournament coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events. Provides top quality customer service. Greet golfers at bag drop and unload their golf bags from their carts. Maintains cleanliness of golf carts and surrounding work area. Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return. Proper staging of golf carts during the day. Inventory and control all guest supplies. Assist in monitoring and policing all player service activity and etiquette. May direct start of play. May assist with food and beverage activities. When needed, shares responsibility for cleaning golf shop, restrooms, course restrooms and patio area. Qualifications Skills/Abilities Ability to apply basic mathematical skills. Must possess good verbal and written skills. Education/Experience: High School or equivalent education required. Valid driver's license. Physical Requirements: Must be able to physically reach, bend, stoop, kneel, and lift up to 50 pounds. Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors). Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time. PM Shift
    $26k-41k yearly est. 9d ago
  • Outside Service Supervisor

    Arcis Golf As 3.8company rating

    San Antonio, TX jobs

    Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Outside Service Supervisor Location: Canyon Springs Golf Club San Antonio, TX 78260 Canyon Springs Golf Club is seeking an organized and customer-focused Outside Service Supervisor to oversee the outside service operations, ensuring a seamless and positive experience for members and guests. The Outside Service Supervisor will play a key role in managing bag drop, golf cart fleet, and overall customer service on the course. Responsibilities: Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests. Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area. Oversee the overall cleanliness of the golf cart fleet. Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order. Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance. Supervise and train outside service staff on customer service best practices. Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter. Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed. Handle member and guest requests promptly and courteously. Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel. Collaborate with other departments to ensure a cohesive and enjoyable golf experience. Other Duties as assigned. Qualifications: Previous experience in a supervisory role, preferably in golf course operations. Strong organizational and leadership skills. Excellent customer service and communication abilities. Knowledge of golf course etiquette and pace of play standards. Ability to work flexible hours, including weekends and holidays. Team Member Lifestyle Perks! Medical, mental health, dental, and vision insurance Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid time off 401(k) plan and match Holiday pay Food & Beverage discounts throughout the portfolio Golf benefits Employee assistance program Career Growth Development Opportunities Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
    $39k-51k yearly est. Auto-Apply 60d+ ago
  • Outside Services Supervisor

    Arcis Golf As 3.8company rating

    The Woodlands, TX jobs

    Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Key Responsibilities: 1. Guest Services: - Welcome and assist golfers with their bags, equipment, and provide exceptional customer service. - Manage the golf bag drop area, ensuring a smooth and efficient check-in process. - Coordinate tee times, cart rentals, and other golf-related services for guests. - Address customer inquiries, concerns, and complaints in a professional and courteous manner. 2. Staff Supervision: - Train and schedule outside service staff. - Supervise and motivate staff to maintain high standards of service and professionalism. - Conduct performance evaluations and provide constructive feedback. 3. Equipment and Facilities Maintenance: - Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities. - Monitor and ensure the proper functioning of golf carts, range equipment, and practice areas. - Report any equipment or facility issues to Director of Golf or General Manager. 4. Inventory Management: - Maintain an inventory of range balls, tees, and other golf-related items. 5. Safety and Compliance: - Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests. - Ensure compliance with environmental and safety standards, such as chemical handling and disposal. - Address safety concerns promptly and take necessary corrective actions. Qualifications: Previous experience in golf course operations or a similar role. Strong interpersonal and communication skills. Leadership and team management abilities. Knowledge of golf equipment and terminology. Ability to work weekends, holidays, and irregular hours. Team Member Lifestyle Perks! Medical, mental health, dental, and vision insurance Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid time off 401(k) plan and match Holiday pay Food & Beverage discounts throughout portfolio LA Fitness Benefit for the entire family (No initiation fee) Free Golf at home club/ Discounted Golf throughout portfolio Free Tennis at home club/ Discounted Tennis throughout portfolio Employee assistance program Career Growth Flexible Schedules Development Opportunities Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
    $39k-50k yearly est. Auto-Apply 16d ago
  • Front Services Supervisor

    Island View Casino Resort 4.0company rating

    Gulfport, MS jobs

    The Front Services Supervisor is responsible for supervising, evaluating, training and counseling the Shuttle Drivers and Bell Persons by leading our team and developing staff as needed to ensure top-level service and hospitality. Key duties involve training staff, handling customer inquiries and complaints, managing schedules, and performing administrative tasks. They are also responsible for the cleanliness, safety, and maintenance of the parking area and equipment.
    $30k-41k yearly est. 20d ago

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