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Restaurant Manager jobs at Panera Bread - 1008 jobs

  • Catering Sales Manager

    Panera Bread Co 4.3company rating

    Restaurant manager job at Panera Bread

    Job Purpose: This position is based from home and assigned to a dedicated geographic territory, responsible for exceeding sales activity and revenue objectives through new business acquisition and an existing client base. You will act as liaison between clients, retain and catering operations teams, and other internal departments, with the ultimate goal to grow catering revenue within your geographic territory. Location: Remote/Field-based Duties & Responsibilities The primary responsibilities of this job include, but are not limited to: * Achieve required KPIs: High number of dials and conversations per day, growth in Target Accounts, acquisition of new clients and organizations, and dollar value of regional book of business * Prospecting and use of account-based selling techniques and strategies to grow sales within given Target Account * High volume of outbound calling to leads, new, active and at risk clients to build relationships and generate incremental and ongoing revenue * Demonstrate knowledge of geographic territory, including top employers, key economic drivers, etc. * Leverages internet to research prospective clients and industries in order to grow customer base. * Encouraged to use outside selling resources (i.e. business journals, Google, LinkedIn) to build sales. * Develop, maintain and execute Territory Account Plans to drive incremental sales growth * Qualify clients and their respective organizations, in order to understand client buying patterns, future needs, and forecast large transactions in our CRM * Achieve assigned period, quarterly and annual target revenue goals through selling activities * Create proposals, assist with online and offline ordering, and support client purchases * Actively drive online ordering and loyalty program sign-ups * Build and maintain positive client relationships, uncovering referral and growth opportunities * Mastery and knowledge of Panera's catering offer * Support clients and operating partners around providing the highest level of customer experience * Build relationships with local catering teams and partner to successfully execute catering orders * Work in a virtual team environment and function as an extension of regional sales team, to include, regional sales efforts with other sales roles to prospect and reactivate clients, growing share of wallet at Target Accounts, and in the regional geography * Demonstrates excellence in time management through use of Outlook Calendar and SalesForce.com, as well as, other online resources to maximize organization, strategic planning and follow-up * Perform other job functions as directed by Leadership Leadership Skills: * Actively participates in group discussions * Provides insights to team on ways to improve business * Collaborates with team members and management on sales and business initiatives * Volunteers for projects or focus groups to help further the success of the sales team * Positive feedback from management, co-workers and functional staff on work ethic and service levels * Acts as a mentor to other team members * Works well cross functionally (cafes, sales operations, marketing etc) * Positive attitude * Constructive problem solver * Follows the Panera Values * Willingness to change markets * Ability to successfully complete required certifications Qualifications (Education & Experience) Qualifications include: * Minimum 1-3 years of current sales experience with proven ability to achieve sales goal attainment. * Associate's Degree or higher preferred, BA/BS strongly desirable * High-energy individual with a passion for sales and growing their business * Experience executing defined sales plays and a high volume of calls to leads, new and active clients * Successful in building sales and managing a book of clients * Experience and proficiency with CRM tools (Salesforce.com) and MS Office suite (Outlook, Word, Excel and PowerPoint) * Results-oriented individual that can work effectively with limited supervision * Sense of urgency, attention to detail with strong organizational and follow-up skills * Ability to effectively prioritize and multitask * Strong relationship building skills, especially via remote channels * Experience working in an extended sales team model preferred * Excellent written and verbal communication skills * Must be able to effectively work in a home or virtual based environment as outlined in the work from home guidelines. * Strong time management skills and follows through on commitments * Holds self and others accountable to goals and expectations * Ability to thrive in a fast paced, evolving growth environment. * Represents themselves with the highest level of integrity and professionalism Working Conditions * Attend and actively participate sessions by video conference to include but not limited to; team meetings, one-on-ones, monthly all sales meetings, required and optional trainings and quarterly business reviews. * Available to work a flexible work schedule that could include weekends and evenings * Able to travel 10% of the time Physical Requirements: While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards Salary: $48,563 - $70,707 Equal Opportunity Employer: Disabled/Veterans Direct Reports: N/A Additional Description :
    $48.6k-70.7k yearly 14d ago
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  • Closing Shift Manager : 2PM-10PM

    Panera Bread Co 4.3company rating

    Restaurant manager job at Panera Bread

    Panera Bread is now hiring Shift Managers! At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café's growing business, and serve your community daily by donating unsold products to local community organizations. Panera Perks: - Competitive wages & team tipping. (Bi-weekly pay) - Free meal on shift! - Flexible scheduling, with full or part-time positions available. - 6 week paid on the job training. - PTO after 6 months for Full Time employees! - Career Growth Opportunities - Medical benefits & 401K w company matching offered to Full Time employees. Requirements for the Shift Manager Position include: * Must be at least 18 years old. * Must pass a background check. * Ability to work & learn in a fast-paced environment. * Ability to work 15-40 hours a week. * Some holidays & weekends are required. As a Shift Manager at Panera, your job is to: * Meet & greet our guests, delivering excellent customer service in every circumstance. * Help build our culture of Warmth, Belonging, Growth, & Trust. * Serve as a role model & lead the team. * Enforce policies & procedures, lead by example & communicate expectations to associates. * Run quality opening, mid, and closing shifts ensuring a consistent positive customer experience. * Participate in the training of associates. * Be committed to health & food safety. Growth opportunities at Panera: * A Path to Success - Most of our retail managers started as hourly associates. Our career path program helps you get there. * Skills & Training - Every day at Panera we help build your skills & prepare you for a strong career - whatever your goals may be. Company is an Equal Opportunity Employer. #NEOhioMS1
    $29k-34k yearly est. 22d ago
  • Assistant General Manager

    Taco Bell 4.2company rating

    Dublin, OH jobs

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $38k-48k yearly est. 1h ago
  • Food Champion

    Taco Bell 4.2company rating

    Cincinnati, OH jobs

    As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
    $25k-30k yearly est. 1h ago
  • Manager - Culinary Innovation

    The Wendy's Company 4.3company rating

    Dublin, OH jobs

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Lead culinary innovation by creating trend-forward menu items aligned with brand strategy. Manage formulation, testing, and optimization of new products and processes to drive profitable growth. Serve as a leader within the Culinary Innovation team, fostering creativity and best in class consumer experiences. Responsibilities Manage Culinary Strategy for Multiple Category Platforms Develop and maintain a robust innovation pipeline across assigned menu categories. Ensure alignment with brand strategy, R&D Food Vision, food safety standards, and cost targets. Conduct regular category reviews, identify gaps, and propose solutions to meet consumer expectations. Act as subject matter expert, providing insights and recommendations to cross-functional teams Monitor performance metrics and make product recommendations based on consumer trends and competitive analysis. Manage Product Development Lead creation of gold-standard prototypes and new product formulations that can be scaled for commercialization. Conduct rigorous testing: portion studies, temperature/yield analysis, and competitive benchmarking. Validate equipment compatibility and operational feasibility in restaurant environments. Document findings and present actionable recommendations to leadership and cross-functional partners. Supplier Relationship Management Build strategic partnerships with suppliers to ensure high quality partnerships and best ways of working Be knowledgeable on timelines, quality standards, and cost parameters to meet business objectives. Organize supplier demos, tastings, and innovation sessions to align with brand vision. Provide structured and timely feedback to suppliers following product reviews and provide supplier performance feedback to culinary leadership for quarterly business meetings. Stay informed on supplier capabilities and emerging technologies to leverage for future projects. Provide Culinary Vision & Trend Leadership (15%) Serve as a thought leader in culinary innovation, influencing the brand's food culture. Research and interpret culinary trends, competitive offerings, and consumer insights. Ensure compliance with Brand ingredient regulations, nutritional standards and ESG goals. Be agile and willing to adapt strategy in a fast-paced environment. Grow and Develop Direct Reports Mentor team members through structured development plans and performance feedback. Identify stretch assignments and cross-functional opportunities to build leadership skills. Foster a collaborative and innovative work environment that encourages creativity and accountability. Provide coaching on project prioritization, stakeholder management, and technical skills. Support succession planning by preparing high-potential talent for future leadership roles. Minimum Wage USD $99,000.00/Yr. Maximum Wage USD $173,000.00/Yr. Qualifications Education: Bachelors Degree Additional education information (major, etc.): Food Science, Culinary or related field. 10 years' combined experience in product development, restaurants and education Proficient computer skills including outlook, word, excel and power point Strong organizational, communication, delegation and presentation skills Creative thinker with ability to achieve results in a dynamic environment Passion for food Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
    $25k-32k yearly est. Auto-Apply 20d ago
  • Manager - Culinary Innovation

    Wendy's 4.3company rating

    Dublin, OH jobs

    Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Lead culinary innovation by creating trend-forward menu items aligned with brand strategy. Manage formulation, testing, and optimization of new products and processes to drive profitable growth. Serve as a leader within the Culinary Innovation team, fostering creativity and best in class consumer experiences. Responsibilities Manage Culinary Strategy for Multiple Category Platforms * Develop and maintain a robust innovation pipeline across assigned menu categories. * Ensure alignment with brand strategy, R&D Food Vision, food safety standards, and cost targets. * Conduct regular category reviews, identify gaps, and propose solutions to meet consumer expectations. * Act as subject matter expert, providing insights and recommendations to cross-functional teams * Monitor performance metrics and make product recommendations based on consumer trends and competitive analysis. Manage Product Development * Lead creation of gold-standard prototypes and new product formulations that can be scaled for commercialization. * Conduct rigorous testing: portion studies, temperature/yield analysis, and competitive benchmarking. * Validate equipment compatibility and operational feasibility in restaurant environments. * Document findings and present actionable recommendations to leadership and cross-functional partners. Supplier Relationship Management * Build strategic partnerships with suppliers to ensure high quality partnerships and best ways of working * Be knowledgeable on timelines, quality standards, and cost parameters to meet business objectives. * Organize supplier demos, tastings, and innovation sessions to align with brand vision. * Provide structured and timely feedback to suppliers following product reviews and provide supplier performance feedback to culinary leadership for quarterly business meetings. * Stay informed on supplier capabilities and emerging technologies to leverage for future projects. Provide Culinary Vision & Trend Leadership (15%) * Serve as a thought leader in culinary innovation, influencing the brand's food culture. * Research and interpret culinary trends, competitive offerings, and consumer insights. * Ensure compliance with Brand ingredient regulations, nutritional standards and ESG goals. * Be agile and willing to adapt strategy in a fast-paced environment. Grow and Develop Direct Reports * Mentor team members through structured development plans and performance feedback. * Identify stretch assignments and cross-functional opportunities to build leadership skills. * Foster a collaborative and innovative work environment that encourages creativity and accountability. * Provide coaching on project prioritization, stakeholder management, and technical skills. * Support succession planning by preparing high-potential talent for future leadership roles. What we expect from you * Education: Bachelors Degree Additional education information (major, etc.): Food Science, Culinary or related field. * 10 years' combined experience in product development, restaurants and education * Proficient computer skills including outlook, word, excel and power point * Strong organizational, communication, delegation and presentation skills * Creative thinker with ability to achieve results in a dynamic environment * Passion for food Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Education: Bachelor's Degree Travel: 25% Pay Range: $99,000.00 - $173,000.00 Annually Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
    $25k-32k yearly est. 20d ago
  • Restaurant Manager

    BJ's Restaurants, Inc. 4.4company rating

    Columbus, OH jobs

    Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust NOW HIRING $65,000 - $75,000 / year plus quarterly bonus potential Commensurate with experience Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! * Lucrative compensation package * Growing company with 200+ restaurants and several new restaurant openings yearly across the country * Career advancement and leadership conferences and development programs * Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K * Paid vacation time * Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups * Community involvement and philanthropy - We love giving back to our communities * Quarterly bonus potential * Daily Pay- On demand access to earned pay * Fun environment * Relocation opportunities throughout the country * And more! Apply now so we can tell you about it! Responsibilities The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a Gold Standard guest experience. All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution * Perform Open / Mid-Day / Closing duties * Conduct daily briefings on matters of importance to the team * Manage all necessary repair and maintenance issues * Manage the Restaurant Risk Review audit process and implement necessary changes * Manage local restaurant marketing, sales building, and community involvement * Facilitate and participate in Continued Education Program * Exercise discretion and independent judgment * Ensure 100% compliance with all Company policies and laws * Make recommendations concerning development, promotion, and disciplinary action affecting team members * Make hiring and termination recommendations to General Manager * Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution * Ensure safety & sanitation * Monitor food and beverage quality and execution * Conduct Quarterly Food Reviews * Prepare and receive orders of food and beverages * Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes * Monitor and validate daily prep production Team Member Relations * Coach, mentor, and discipline hourly team members * Monitor facilitate team member recognition Service Execution and Guest Relations * Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests * Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High personal integrity, professionalism and maturity * Ability to work in a fast-paced environment * Solid relationship management and performance management skills * Ability to motivate and direct team members and work effectively in management team * Exceptional interpersonal skills, with a focus on listening and questioning skills * Strong writing and documentation skills * Ability to absorb and retain information quickly * Keen attention to detail * Proven problem-solving abilities * Exceptional guest service orientation * Ability to stand and walk around a restaurant to supervise operations for 8-10 hours * Ability to lift 50 pounds * Ability to bend, stoop, and raise arms above head on occasion Salary: Commensurate with experience Pay Range USD $65,000.00 - USD $75,000.00 /Yr.
    $65k-75k yearly 46d ago
  • Restaurant Manager

    Wendy's 4.3company rating

    Columbus, OH jobs

    Why Wendy's Restaurant Managers are an integral part of the restaurant leadership and management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee achieves its business goals.Restaurant Managers: * Help run a million-dollar business through high energy and high standards * Understand the right way to do business and helps the team act accordingly * Assist with building bench strength by developing successful Crew and Shift Supervisors * Maintain a Team atmosphere What you can expect * Salary starting at $35,000 * Monthly Bonus potential * up to 4 weeks paid vacation * 5 days paid time off * Medical/Dental insurance This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Call ************** to apply Email [email protected] to apply Visit ************************************** to apply
    $35k yearly 7d ago
  • Restaurant Manager

    Wendy's 4.3company rating

    Columbus, OH jobs

    Columbus, MS Statement of Purpose: In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES: Sales and Profits Responsible for managing labor costs by evaluating labor needs against projected sales during the shift. Responsible for monthly review of budget and P&L. Builds sales by promoting customer satisfaction. Manages costs by monitoring crew prep, production, and procedures execution. Tracks waste levels by using established procedures and monitoring crew position procedures. Communicates to General Manager or District Manager any problems in sales and profit related to shift management. Assists General Manager or District Manager in executing restaurant sales and profits plan as defined. Monitors food costs to eliminate waste and theft. Quality Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. Monitors product quality by managing crew performance and providing feedback. Service Takes service times and determines efficiency. Trains crew to respond promptly to customer needs. Trains crew in customer courtesy. Takes corrective action with crew to improve service times. Trains crew to solicit feedback to determine customer satisfaction. Establishes and communicates daily S.O.S. goals. Cleanliness Trains crew to maintain restaurant cleanliness during shift. Follows restaurant cleaning plan. Directs crew to correct cleaning deficiencies. Training Trains crew in new products. Assists General Manager in training new managers. Trains crew using the Crew Orientation and Training process. Trains new crew in initial position skills. Cross-trains crew as necessary for efficient coverage of positions during shifts. Recognizes high-performing crewmembers to General Manager or District Manager. Controls Follows flowcharts to ensure crew is meeting prep and production goals. Monitors inventory levels to ensure product availability. Completes physical inventory of product as defined by the General Manager. Intake weekly food deliveries. Maintains security of cash, product and equipment during shifts. Follows restaurant priorities and plan established by the General Manager. Ensures proper execution of standards and procedures when managing shifts. Manages shift to Q.S.C. level of 80% or better. Takes appropriate action when problems are anticipated or identified. Policies and Procedures Follows procedures outlined in the Operations manual. Maintains safe working conditions in restaurant as outlined in company policies and procedures. Follows company policy for cash control. Reports accidents promptly and accurately. Follows procedures for resolving operational procedures indicated by Health Department Inspectors. Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration Performs administrative duties as required by the General Manager or District Manager. Writes crew schedule to meet plans and objectives of General Manager or District Manager. Complies with company standards for crew benefits if applicable. Maintenance Follows Preventative Maintenance Program. Trains and monitors crew to maintain equipment.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    BJ's Restaurants, Inc. 4.4company rating

    Dublin, OH jobs

    Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust NOW HIRING $65,000 - $75,000 / year plus quarterly bonus potential Commensurate with experience Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! * Lucrative compensation package * Growing company with 200+ restaurants and several new restaurant openings yearly across the country * Career advancement and leadership conferences and development programs * Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K * Paid vacation time * Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups * Community involvement and philanthropy - We love giving back to our communities * Quarterly bonus potential * Daily Pay- On demand access to earned pay * Fun environment * Relocation opportunities throughout the country * And more! Apply now so we can tell you about it! Responsibilities The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a Gold Standard guest experience. All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution * Perform Open / Mid-Day / Closing duties * Conduct daily briefings on matters of importance to the team * Manage all necessary repair and maintenance issues * Manage the Restaurant Risk Review audit process and implement necessary changes * Manage local restaurant marketing, sales building, and community involvement * Facilitate and participate in Continued Education Program * Exercise discretion and independent judgment * Ensure 100% compliance with all Company policies and laws * Make recommendations concerning development, promotion, and disciplinary action affecting team members * Make hiring and termination recommendations to General Manager * Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution * Ensure safety & sanitation * Monitor food and beverage quality and execution * Conduct Quarterly Food Reviews * Prepare and receive orders of food and beverages * Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes * Monitor and validate daily prep production Team Member Relations * Coach, mentor, and discipline hourly team members * Monitor facilitate team member recognition Service Execution and Guest Relations * Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests * Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High personal integrity, professionalism and maturity * Ability to work in a fast-paced environment * Solid relationship management and performance management skills * Ability to motivate and direct team members and work effectively in management team * Exceptional interpersonal skills, with a focus on listening and questioning skills * Strong writing and documentation skills * Ability to absorb and retain information quickly * Keen attention to detail * Proven problem-solving abilities * Exceptional guest service orientation * Ability to stand and walk around a restaurant to supervise operations for 8-10 hours * Ability to lift 50 pounds * Ability to bend, stoop, and raise arms above head on occasion Salary: Commensurate with experience Pay Range USD $65,000.00 - USD $75,000.00 /Yr.
    $65k-75k yearly 50d ago
  • Restaurant Manager

    BJ's Restaurants, Inc. 4.4company rating

    Boardman, OH jobs

    Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust NOW HIRING $65,000 - $75,000 / year plus quarterly bonus potential Commensurate with experience Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! * Lucrative compensation package * Growing company with 200+ restaurants and several new restaurant openings yearly across the country * Career advancement and leadership conferences and development programs * Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K * Paid vacation time * Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups * Community involvement and philanthropy - We love giving back to our communities * Quarterly bonus potential * Daily Pay- On demand access to earned pay * Fun environment * Relocation opportunities throughout the country * And more! Apply now so we can tell you about it! Responsibilities The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a Gold Standard guest experience. All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution * Perform Open / Mid-Day / Closing duties * Conduct daily briefings on matters of importance to the team * Manage all necessary repair and maintenance issues * Manage the Restaurant Risk Review audit process and implement necessary changes * Manage local restaurant marketing, sales building, and community involvement * Facilitate and participate in Continued Education Program * Exercise discretion and independent judgment * Ensure 100% compliance with all Company policies and laws * Make recommendations concerning development, promotion, and disciplinary action affecting team members * Make hiring and termination recommendations to General Manager * Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution * Ensure safety & sanitation * Monitor food and beverage quality and execution * Conduct Quarterly Food Reviews * Prepare and receive orders of food and beverages * Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes * Monitor and validate daily prep production Team Member Relations * Coach, mentor, and discipline hourly team members * Monitor facilitate team member recognition Service Execution and Guest Relations * Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests * Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High personal integrity, professionalism and maturity * Ability to work in a fast-paced environment * Solid relationship management and performance management skills * Ability to motivate and direct team members and work effectively in management team * Exceptional interpersonal skills, with a focus on listening and questioning skills * Strong writing and documentation skills * Ability to absorb and retain information quickly * Keen attention to detail * Proven problem-solving abilities * Exceptional guest service orientation * Ability to stand and walk around a restaurant to supervise operations for 8-10 hours * Ability to lift 50 pounds * Ability to bend, stoop, and raise arms above head on occasion Salary: Commensurate with experience Pay Range USD $65,000.00 - USD $75,000.00 /Yr.
    $65k-75k yearly 46d ago
  • Restaurant Manager OH

    Taco Bell 4.2company rating

    Stow, OH jobs

    Stow, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant. Duties and Responsibilities: * Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels. * Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality. * Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements. * Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals. * Performs the hiring process for a new crew members, shift leaders, and assistant general managers. * Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels. * Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations. * Ensures compliance with all local, state, and federal laws pertaining to employment. * Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed. * Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach. * Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business. * Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment. * Preparing food as needed for guests and training purposes as well as handling the cash register and money when required Your success will be measured based on the following: * Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses * 5 Bells, CORE, PRCs and Food Safety Audit results * Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average * Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA Qualifications Knowledge and Skill Requirements: * Must be at least 18 years old or older. * Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications. * High school diploma or GED is required, Undergraduate degree preferred * Possess a minimum of 6 months in a supervisory role, preferably in a service-related business. * Legal right to work in the United States. * Have open availability and the ability to work flexible hours and all shifts as needed. * Excellent oral and written communication skills. * Strong planning, organizing, and follow-up skills. * Excellent decision making and conflict resolution skills. * Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change. * Desire to develop their team and actively continue their own development. * Must be able to manage time effectively and efficiently and reach objectives within specified timeframes. The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
    $44k-57k yearly est. 1d ago
  • Restaurant Manager OH

    Taco Bell 4.2company rating

    Westlake, OH jobs

    Westlake, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant. Duties and Responsibilities: * Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels. * Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality. * Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements. * Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals. * Performs the hiring process for a new crew members, shift leaders, and assistant general managers. * Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels. * Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations. * Ensures compliance with all local, state, and federal laws pertaining to employment. * Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed. * Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach. * Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business. * Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment. * Preparing food as needed for guests and training purposes as well as handling the cash register and money when required Your success will be measured based on the following: * Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses * 5 Bells, CORE, PRCs and Food Safety Audit results * Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average * Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA Qualifications Knowledge and Skill Requirements: * Must be at least 18 years old or older. * Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications. * High school diploma or GED is required, Undergraduate degree preferred * Possess a minimum of 6 months in a supervisory role, preferably in a service-related business. * Legal right to work in the United States. * Have open availability and the ability to work flexible hours and all shifts as needed. * Excellent oral and written communication skills. * Strong planning, organizing, and follow-up skills. * Excellent decision making and conflict resolution skills. * Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change. * Desire to develop their team and actively continue their own development. * Must be able to manage time effectively and efficiently and reach objectives within specified timeframes. The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
    $45k-57k yearly est. 14d ago
  • Restaurant Manager OH

    Taco Bell 4.2company rating

    Akron, OH jobs

    Akron, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant. Duties and Responsibilities: * Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels. * Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality. * Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements. * Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals. * Performs the hiring process for a new crew members, shift leaders, and assistant general managers. * Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels. * Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations. * Ensures compliance with all local, state, and federal laws pertaining to employment. * Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed. * Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach. * Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business. * Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment. * Preparing food as needed for guests and training purposes as well as handling the cash register and money when required Your success will be measured based on the following: * Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses * 5 Bells, CORE, PRCs and Food Safety Audit results * Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average * Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA Qualifications Knowledge and Skill Requirements: * Must be at least 18 years old or older. * Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications. * High school diploma or GED is required, Undergraduate degree preferred * Possess a minimum of 6 months in a supervisory role, preferably in a service-related business. * Legal right to work in the United States. * Have open availability and the ability to work flexible hours and all shifts as needed. * Excellent oral and written communication skills. * Strong planning, organizing, and follow-up skills. * Excellent decision making and conflict resolution skills. * Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change. * Desire to develop their team and actively continue their own development. * Must be able to manage time effectively and efficiently and reach objectives within specified timeframes. The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
    $44k-57k yearly est. 14d ago
  • Restaurant Manager OH

    Taco Bell 4.2company rating

    North Royalton, OH jobs

    North Royalton, OH The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant. Duties and Responsibilities: * Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels. * Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality. * Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements. * Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals. * Performs the hiring process for a new crew members, shift leaders, and assistant general managers. * Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels. * Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations. * Ensures compliance with all local, state, and federal laws pertaining to employment. * Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed. * Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach. * Ensures excellent levels of guest service on all shifts and properly handles guests 'complaints to facilitate repeat business. * Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment. * Preparing food as needed for guests and training purposes as well as handling the cash register and money when required Your success will be measured based on the following: * Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses * 5 Bells, CORE, PRCs and Food Safety Audit results * Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average * Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA Qualifications Knowledge and Skill Requirements: * Must be at least 18 years old or older. * Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications. * High school diploma or GED is required, Undergraduate degree preferred * Possess a minimum of 6 months in a supervisory role, preferably in a service-related business. * Legal right to work in the United States. * Have open availability and the ability to work flexible hours and all shifts as needed. * Excellent oral and written communication skills. * Strong planning, organizing, and follow-up skills. * Excellent decision making and conflict resolution skills. * Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change. * Desire to develop their team and actively continue their own development. * Must be able to manage time effectively and efficiently and reach objectives within specified timeframes. The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
    $44k-57k yearly est. 14d ago
  • Restaurant Manager

    BJ's Restaurants, Inc. 4.4company rating

    Toledo, OH jobs

    Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust NOW HIRING $65,000 - $75,000 / year plus quarterly bonus potential Commensurate with experience Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! * Lucrative compensation package * Growing company with 200+ restaurants and several new restaurant openings yearly across the country * Career advancement and leadership conferences and development programs * Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K * Paid vacation time * Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups * Community involvement and philanthropy - We love giving back to our communities * Quarterly bonus potential * Daily Pay- On demand access to earned pay * Fun environment * Relocation opportunities throughout the country * And more! Apply now so we can tell you about it! Responsibilities The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a Gold Standard guest experience. All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution * Perform Open / Mid-Day / Closing duties * Conduct daily briefings on matters of importance to the team * Manage all necessary repair and maintenance issues * Manage the Restaurant Risk Review audit process and implement necessary changes * Manage local restaurant marketing, sales building, and community involvement * Facilitate and participate in Continued Education Program * Exercise discretion and independent judgment * Ensure 100% compliance with all Company policies and laws * Make recommendations concerning development, promotion, and disciplinary action affecting team members * Make hiring and termination recommendations to General Manager * Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution * Ensure safety & sanitation * Monitor food and beverage quality and execution * Conduct Quarterly Food Reviews * Prepare and receive orders of food and beverages * Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes * Monitor and validate daily prep production Team Member Relations * Coach, mentor, and discipline hourly team members * Monitor facilitate team member recognition Service Execution and Guest Relations * Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests * Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High personal integrity, professionalism and maturity * Ability to work in a fast-paced environment * Solid relationship management and performance management skills * Ability to motivate and direct team members and work effectively in management team * Exceptional interpersonal skills, with a focus on listening and questioning skills * Strong writing and documentation skills * Ability to absorb and retain information quickly * Keen attention to detail * Proven problem-solving abilities * Exceptional guest service orientation * Ability to stand and walk around a restaurant to supervise operations for 8-10 hours * Ability to lift 50 pounds * Ability to bend, stoop, and raise arms above head on occasion Salary: Commensurate with experience Pay Range USD $65,000.00 - USD $75,000.00 /Yr.
    $65k-75k yearly 60d+ ago
  • Restaurant Manager

    BJ's Restaurants, Inc. 4.4company rating

    Mentor, OH jobs

    Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust NOW HIRING $65,000 - $75,000 / year plus quarterly bonus potential Commensurate with experience Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! * Lucrative compensation package * Growing company with 200+ restaurants and several new restaurant openings yearly across the country * Career advancement and leadership conferences and development programs * Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K * Paid vacation time * Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups * Community involvement and philanthropy - We love giving back to our communities * Quarterly bonus potential * Daily Pay- On demand access to earned pay * Fun environment * Relocation opportunities throughout the country * And more! Apply now so we can tell you about it! Responsibilities The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising, and training restaurant team members and ensuring a Gold Standard guest experience. All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution * Perform Open / Mid-Day / Closing duties * Conduct daily briefings on matters of importance to the team * Manage all necessary repair and maintenance issues * Manage the Restaurant Risk Review audit process and implement necessary changes * Manage local restaurant marketing, sales building, and community involvement * Facilitate and participate in Continued Education Program * Exercise discretion and independent judgment * Ensure 100% compliance with all Company policies and laws * Make recommendations concerning development, promotion, and disciplinary action affecting team members * Make hiring and termination recommendations to General Manager * Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution * Ensure safety & sanitation * Monitor food and beverage quality and execution * Conduct Quarterly Food Reviews * Prepare and receive orders of food and beverages * Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes * Monitor and validate daily prep production Team Member Relations * Coach, mentor, and discipline hourly team members * Monitor facilitate team member recognition Service Execution and Guest Relations * Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests * Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High personal integrity, professionalism and maturity * Ability to work in a fast-paced environment * Solid relationship management and performance management skills * Ability to motivate and direct team members and work effectively in management team * Exceptional interpersonal skills, with a focus on listening and questioning skills * Strong writing and documentation skills * Ability to absorb and retain information quickly * Keen attention to detail * Proven problem-solving abilities * Exceptional guest service orientation * Ability to stand and walk around a restaurant to supervise operations for 8-10 hours * Ability to lift 50 pounds * Ability to bend, stoop, and raise arms above head on occasion Salary: Commensurate with experience Pay Range USD $65,000.00 - USD $75,000.00 /Yr.
    $65k-75k yearly 46d ago
  • Restaurant Manager In Training- 1629

    Wendy's 4.3company rating

    Upper Sandusky, OH jobs

    Upper Sandusky, OH Statement of Purpose: In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES: Sales and Profits Responsible for managing labor costs by evaluating labor needs against projected sales during the shift. Responsible for monthly review of budget and P&L. Builds sales by promoting customer satisfaction. Manages costs by monitoring crew prep, production, and procedures execution. Tracks waste levels by using established procedures and monitoring crew position procedures. Communicates to General Manager or District Manager any problems in sales and profit related to shift management. Assists General Manager or District Manager in executing restaurant sales and profits plan as defined. Monitors food costs to eliminate waste and theft. Quality Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. Monitors product quality by managing crew performance and providing feedback. Service Takes service times and determines efficiency. Trains crew to respond promptly to customer needs. Trains crew in customer courtesy. Takes corrective action with crew to improve service times. Trains crew to solicit feedback to determine customer satisfaction. Establishes and communicates daily S.O.S. goals. Cleanliness Trains crew to maintain restaurant cleanliness during shift. Follows restaurant cleaning plan. Directs crew to correct cleaning deficiencies. Training Trains crew in new products. Assists General Manager in training new managers. Trains crew using the Crew Orientation and Training process. Trains new crew in initial position skills. Cross-trains crew as necessary for efficient coverage of positions during shifts. Recognizes high-performing crewmembers to General Manager or District Manager. Controls Follows flowcharts to ensure crew is meeting prep and production goals. Monitors inventory levels to ensure product availability. Completes physical inventory of product as defined by the General Manager. Intake weekly food deliveries. Maintains security of cash, product and equipment during shifts. Follows restaurant priorities and plan established by the General Manager. Ensures proper execution of standards and procedures when managing shifts. Manages shift to Q.S.C. level of 80% or better. Takes appropriate action when problems are anticipated or identified. Policies and Procedures Follows procedures outlined in the Operations manual. Maintains safe working conditions in restaurant as outlined in company policies and procedures. Follows company policy for cash control. Reports accidents promptly and accurately. Follows procedures for resolving operational procedures indicated by Health Department Inspectors. Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration Performs administrative duties as required by the General Manager or District Manager. Writes crew schedule to meet plans and objectives of General Manager or District Manager. Complies with company standards for crew benefits if applicable. Maintenance Follows Preventative Maintenance Program. Trains and monitors crew to maintain equipment.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Wendy's 4.3company rating

    Franklin, OH jobs

    Why Wendy's We are looking for top notch restaurant professionals to join our growing team. If you like working with people in a fast-paced environment, possess strong leadership skills, and a drive for results, then Wendy's might be the career you have been waiting for. We are currently hiring candidates that have a strong work ethic, and the willingness to serve guests in a fast, friendly manner. If you're interested in a position that rewards your commitment, then Wendy's is right for you. We encourage you to complete our application process and look forward to discussing your place on the Wendy's team. What you can expect As an Restaurant Manager at Wendy's, you'll enjoy competitive pay and generous benefits, including: * Free meals and uniforms * Bonus Program * A raise opportunity after 12 months * Access to our health care, prescription drug and dental plans * A schedule that makes sense for you * One-on-one, self-paced paid training * Promotion from within with defined career paths for those who are interested in a career at Wendy's Sound good? Keep reading. What we expect from you RESPONSIBILITIES: * Assisting the General Manager in all aspects of operating the restaurant * Leading the restaurant in the General Manager's absence * Solving customer complaints quickly and with a smile. * Providing feedback to Team Members in a positive manner. * Communicating openly and honestly with the Restaurant Management team. * Maintaining and enforcing standard operating procedures of the company * Maintaining excellent customer satisfaction at all time * Ability to come to work promptly and as scheduled * Ability to take direction and work well with others * Must perform basic mathematics * Must be able to stand for at least an 8 hour shift and lift 50 lbs. * Repetitive standing, stooping, and bending as necessary. QUALIFICATIONS: * Minimum of 4 years experience in QSR or Fast-Casual environment * You've already led, managed and organized a team * Reliable Transportation * Willing to work normal schedule of 50 hours per week (10 hours overtime rate) including nights, weekends and some holidays * Strong communication skills; Must be able to multi-task * Must have a great personality, desire to serve guests, enjoy working as part of a team, and be upbeat and engaging Sound like you? We want to talk. Click Apply to get the conversation started. If our needs match yours, we'll be in touch ASAP! Wendmiddle is an equal opportunity employer. We look forward to reviewing your application! This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $24k-31k yearly est. 10d ago
  • Assistant General Manager

    BJ's Restaurants, Inc. 4.4company rating

    Fairlawn, OH jobs

    Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ's Restaurants! We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust NOW HIRING $70,000 - $80,000 / year plus quarterly bonus potential Commensurate with experience NOW HIRING hyper growth oriented Assistant General Manager looking to fast-track their career to General Manager! Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET'S TALK ABOUT CULTURE AND CAREER GROWTH! * A performance based benefits, promote from within culture, to grow to General Manager * Lucrative compensation package * Growing company with 200+ restaurants and several new restaurant openings yearly across the country * Career advancement and leadership conferences and development programs * Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K * Paid vacation time * Culture that celebrates diversity, equity, and inclusion with our WeCAN & IDEA groups * Community involvement and philanthropy - We love giving back to our communities * Quarterly bonus potential * Daily Pay - On Demand access to earned pay * Fun environment * Relocation opportunities throughout the country * And more! Apply now so we can tell you about it! Responsibilities The Assistant General Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising and training restaurant team members, ensuring a gold standard guest experience, ensuring the safety of our guests, team members and property, overseeing the quality of our food and beverage offerings, and preparing and modifying team member work schedules and food and beverage orders to ensure appropriate inventory. The General Manager is also responsible for assisting in achieving operational goals for the restaurant as set forth by the Restaurant Support Center. The position of General Manager is classified as exempt. As an exempt manager, the General Manager must spend more than 50% of his or her time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution * Conduct daily briefings on matters of importance to the team * Manage all necessary repair and maintenance issues * Manage the Restaurant Risk Review audit process and implement necessary changes in the discretion of the management team to ensure 100% compliance with audit standards * Manage local restaurant marketing, sales building, and community involvement * Update the daily communication board with key restaurant and promotion announcements * Facilitate and participate in Continued Education Program including creating training programs * Exercise discretion and independent judgment in facilitating zone management (Hospitality, Guest Relations, Quality Fast) * Perform Open/Mid-Day/Closing duties * Facilitate 10 Minute drills with team members focusing on cleaning and sanitation * Ensure 100% compliance with all Company policies and laws, including health and safety standards * Ensure compliance with BJ's Code of Ethics, Integrity and Conduct, BJ's Seven C's, and BJ's Principles of Professional Service Food & Beverage Execution * Ensure safety & sanitation * Monitor food and beverage quality and execution * Conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily on a specific food and drink item * Conduct Quarterly Food Reviews with DO or RKOM * Prepare and receive orders of food and beverages, utilizing judgment to increase and decrease orders depending on peaks in business, large parties and promotions * Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes * Monitor and validate daily prep production Team Member Relations * Monitor and facilitate team member recognition * Make recommendations concerning development, promotion, and disciplinary action affecting team members * Make hiring and termination decisions * Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Home Office inquiries relating to restaurant Service Execution and Guest Relations * Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ's guests * Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of 5 years full service, high volume, casual dining restaurant management experience * High personal integrity, professionalism and maturity * Ability to work in a fast paced environment * Solid relationship management and performance management skills * Ability to motivate and direct team members and work effectively in management team * Strong understanding of BJ's goals and objectives * Good communication skills * Exceptional interpersonal skills, with a focus on listening and questioning skills * Strong writing and documentation skills * Ability to absorb and retain information quickly * Keen attention to detail * Proven problem-solving abilities * Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast paced environment * Exceptional guest service orientation * Experience working in a team-oriented, collaborative environment * Ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift * Ability to lift 50 pounds * Ability to bend, stoop, and raise arms above head on occasion * Ability to speak, read, and write English Salary: Commensurate with experience Pay Range USD $70,000.00 - USD $80,000.00 /Yr.
    $70k-80k yearly 50d ago

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