Panopto jobs - 170 jobs

About This Opportunity:We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. If you're passionate about driving new business across education and/or corporate enterprise accounts, we'd love to hear from you. Unlock Your Potential as an Account Executive at Panopto! Are you a driven sales professional looking to make an impact while fueling your journey to success? At Panopto, our Account Executives play a distinct role in driving growth, while building customer relationships. If you thrive in a consultative sales environment and have a track record of success, this is your opportunity to take ownership of your success. In this role, you'll have the autonomy to grow your portfolio, acquire new customers, and expand existing accounts, all while delivering an exceptional customer centric experience. With a dynamic team, innovative technology, and endless opportunities for professional growth, Panopto is the perfect place to elevate your career. In this role, you will... Work You'll Do: Sales Driven: Exceed monthly, quarterly sales targets by driving new opportunities and expansion opportunities into existing accounts. Exercise sound business judgment, creativity, and resourcefulness in the pursuit of strategic accounts. Write a territory plan and engage with all levels of the executive team to ensure you have the resources you need to accomplish your goals. Technology: Develop a thorough knowledge of a complex technology platform and the ability to launch into a demo with the end user's desired outcomes in mind. Align the Panopto solution with problems you uncover in your customers' organizations. Customer Focus: Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations. Collaboration: Partner with the Account Management team to ensure high satisfaction and adoption within your accounts as you continuously upsell and expand into new departments. $70,000 - $80,000 a year Total Rewards:The salary range for Account Executives varies based on level. Anticipated base salary can range from $70,000 - $80,000 USD. This position is also eligible for commission earnings per the Sales Commissions Plan with an on-target-earnings as part of the compensation package. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies. The Team:You will be joining an established team of Account Executives at Panopto, possessing up to 13 years of experience. We are dedicated to addressing the distinctive challenges prevalent in higher education and corporate domains. As the landscape of education and corporate needs evolve, our team is fervently committed to supporting these communities. We operate as a cohesive and collaborative unit, driven by a genuine passion for our product and a profound dedication to our customers. Mutual respect and recognition for each other's unwavering dedication to the company are values deeply ingrained within our team culture. Company Overview:Panopto is a fast-growing, innovative company backed by a leading private equity firm and we are on a mission to revolutionize learning and knowledge sharing. With a dedicated team of 200+ professionals, we're empowering institutions and organizations globally through our cutting-edge on-demand video platforms, enabling companies to share knowledge and inspire growth. Consider joining us and becoming part of a team that's shaping the future of interactive video! Our People and Culture:Panopto's mission is to help anyone share knowledge using video. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a diverse, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit not only drives us towards effective solutions but also fuels our drive to continually improve and innovate, ultimately enhancing the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our Purpose:We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,500 companies and universities worldwide with over ten million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer.We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department. Hybrid, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they must make regular trips to the Pittsburgh office, located on the north side of Pittsburgh along the Three Rivers Heritage Trail with quick access to downtown. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Identity and Access Management (IAM) Program Manager is responsible for the strategic roadmap for Identity at Pluralsight. Identity at Pluralsight includes managing Plurlasight's Identity provider(s), identity governance and privileged management access. They provide Pluralsight team members with secure processes and systems that accelerate our ability to serve and therefore grow revenue. They partner with leaders in the business to understand the need, demand, and risk in order to respond to those needs quickly. Who you're committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you'll do: Managing Pluralsight's identity program including privileged access management and identity governance Partner and build trust within organizations across Pluralsight to further strengthen the identity program Ownership over the technical and strategic pieces of Pluralsight's identity provider (Okta) including automation workflows Assist in technical and strategic direction of Pluralsight's identity framework Experience you'll bring: Experience supporting large scale deployments of Okta and / or an asset management program, including the automation of roles and permissions Technical experience with commonly used identity technologies (SAML, SCIM, LDAP, etc) Experience leading an implementation of a role based access project Experience with Jira and Jira Service Management is a plus Requirements: Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree Okta Certified Administrator required This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you'll love working here: We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We're mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We're lifelong learners and champion team member growth and advancement We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $117,100 - $153,700 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. For regular reqs- Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We'll only contact you from ******************* email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DB1 #LI-Remote

This position is also available for employment in these areas:Hybrid - Texas (Westlake), Remote - USAJob Description: The Revenue Operations Analyst role is one which helps to craft insights, improve processes and measure the impact of various performance initiatives. This role will serve as a thought-partner to the North America Commercial and SMB business. Who you're committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you'll do: Run and improve the forecasting cadence for the North America Commercial and SMB business. Design, development, testing and deployment of Tableau Dashboards and Salesforce reports and dashboards Leverage existing datasets and dashboards to perform ad-hoc data analysis Recommend business process improvement through data analysis and testing Present findings and analysis to department leadership Support the annual planning process with input across territory, segmentation and coverage design Experience you'll bring: Experience working in business intelligence, analytics, data engineering, or similar Ability to identify and communicate business insights with confidence Advanced Excel skills Strong Salesforce and Tableau skills Requirements: Proficient using SQL to query large data sets Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree. Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Westlake/Dallas, TX office Tuesday through Thursday and remote flexibility on Mondays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility. Why you'll love working here: We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We're mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We're lifelong learners and champion team member growth and advancement We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $81,000 - $101,200 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. #LI-RG #LI-Hybrid #LI-Remote

Pluralsight is the technology workforce development company that helps teams build better products by knowing more and working better together. Using our Skills product, teams can develop critical skills, improve processes and gain insights through data. As a Staff Experience Designer at Pluralsight, you will have the opportunity to define and shape our product strategy across our entire platform. You'll use your deep expertise and knowledge to deliver key business results and mentor other designers to help them grow and develop. Who you're committed to being: You care deeply about your field, practicing with excellence, moving your craft forward, and creating solutions in the most effective way possible You have a vision and know how to support and empower individuals and teams to do their best work so they can build products that will change the world Your diplomatic leadership style lends itself to working closely with key stakeholders to co-create solutions that deliver real results You take accountability for efficiently scaling efforts and working to support initiatives that have the greatest impact What you'll do: Coach and work alongside teams aligned with critical initiatives, and facilitating cross-team collaboration Defining, guiding, and conducting design research activities together with product teams to address key product questions Applying research findings and insights to generate hypotheses and concepts that drive strategic progress Using strategic and architectural methods, such as IA and OOUX techniques, to develop strong platform-level experience patterns and standards Partnering closely with our design systems and operations team to integrate experience architecture with our interface patterns and design methods Inspiring your teammates to adopt new methods and tools, by anticipating new platforms, media, and techniques and partnering to test and deploy them Showing leadership by example and through the practice of design, and guiding others to deliver a delightful experience across our platform Celebrating team successes and crafting a team culture that is supportive, engaging, empowering, and fun! Experience you'll bring: You understand and have practiced the breadth and depth of product design skills and can guide others You are a strong systems thinker who can define and solve complex problems elegantly, while maintaining an adaptable and pragmatic approach You regularly employ IA and OOUX principles and techniques (ideally with a certification in OOUX) to define the right system of relationships and activities You have shown a diplomatic and collaborative leadership style, with an approach based on understanding context and building credibility You are a trusted authority who knows how to harness the power of data, insights, and storytelling to create a compelling case for a specific vision and path forward Requirements: 8+ years experience in UX Design or 6+ years with and advanced degree Experience leading out on Design Principals to junior to senior staff. This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you'll love working here: We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We're mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We're lifelong learners and champion team member growth and advancement We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. The annual US base salary range for this role is $147,400 - $204,700 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We'll only contact you from ******************* email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-JM2

A leading enterprise open-source technology provider is seeking a Principal Consultant to deliver and implement Red Hat solutions in North America. The role encompasses both on-site and remote project delivery, focusing on technologies such as OpenShift and Ansible. The successful candidate will have at least 7 years of experience in enterprise customer engagements, strong analytical skills, and expertise in UNIX or Linux administration. Key responsibilities include managing project implementations, troubleshooting customer issues, and guiding technical teams. #J-18808-Ljbffr

An Assessment Solution Strategist is responsible for the design, development, continuous health and management of all components of Pluralsight assessments. This role involves creation of assessment blueprints, prompt generation for item creation, data and item analysis, forms management, continuous quality improvement and some vendor relationship and project management. We are seeking a detail-oriented Assessment Solution Strategist to join our team in creating high-quality assessments that accurately measure skills, knowledge, and competencies. You will craft valid, reliable, and engaging assessments that drive learning and performance outcomes. Whether it's building learning checks, certification prep, or high-integrity, criterion-referenced assessments you'll play a key part in ensuring learners are accurately and fairly evaluated across a variety of technical and professional domains. A successful Assessment Solution Strategist will have knowledge of and experience in executing the full life cycle of psychometrically grounded design, development and quality assurance across the entire assessment lifecycle. Who you're committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you'll do: Design assessment blueprints and related assessment deliverables. Quality assessment performance management: item/test analysis, calibration, equating/scaling, reliability/validity checks. Data analysis and ongoing assessment monitoring and continuous quality improvement Ensuring that assessment content aligns with curriculum standards, learning objectives, and educational goals. Leverage AI to optimize processes and deliverables. Establish guidelines and standards for creating assessment content to maintain consistency and reliability. Staying updated on best practices in assessment design and research to inform assessment development. Documentation of processes, procedures, and decisions related to assessment design, development and continuous quality monitoring and improvement Design and develop valid and reliable assessments that align with learning objectives and competency frameworks. Monitors assessment portfolio across the assessment lifecycle Manage SOWs for vendor relations Collaborates with internal and external partners throughout the design, development, and deployment of assessments. Workload management, ability to handle multiple tasks and pay attention to detail Individual workload project management Staying current with assessment trends, learning science, and industry standards (e.g., AERA, APA, NCME). Support the development of digital assets or other collateral as related to assessment. As required, provides training, consultation, or guidance to team members and partners on assessment models, assessment design and development practices, and data-driven, evidence-based practices in assessment. Performs other related duties as assigned. An appetite for curiosity and rapid innovation. Experience you'll bring: Bachelor's degree in academic, psychological or educational measurement, instructional design, psychometrics, or a related field. 3+ years of relevant professional designing and developing high integrity assessments or background in educational measurement. Strong command of assessment types, taxonomy, and principles of validity and reliability. Excellent writing, editing, and quality assurance skills. Experience working with vendors, SMEs and cross-functional teams. Experience learning management systems (LMSs), authoring tools, and item banks. Innovation driven, growth mindset. Candidates should have strong organizational and project management skills to effectively manage multiple assessment development projects simultaneously, meet deadlines, and coordinate with team members. Strong analytical skills are important for analyzing assessment data, identifying trends, and making data-driven decisions to improve assessment content and processes. Attention to detail is crucial for ensuring the accuracy, clarity, and consistency of assessment content. Previous experience in assessment development, instructional design, curriculum development measurement, or a related field is required. Experience with technical/IT content or certifications (e.g., AWS, Azure, Python, security). Background in psychometrics or data analysis using tools like Excel, R, or SPSS. Knowledge of accessibility and universal design for learning (UDL) standards. Experience with adaptive testing or automated assessment tools. Familiarity with Pluralsight platform and value proposition Experience with SaaS software (eg. ZenDesk, Asana, Confluence, and Smartsheet) Requirements: Masters Degree or 3-5 years experience in assessment design, development or measurement. This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you'll love working here: We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We're mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We're lifelong learners and champion team member growth and advancement We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. The annual US base salary range for this role is $67,200 - $93,300 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We'll only contact you from ******************* email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DB1 #LI-Remote

About the role: Job Description SummaryThe Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure our NAPS customers are successful in realizing value from Red Hat products and platforms. You will work with select NAPS customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT Management and Developers. You will collaborate with a variety of internal and external teams to develop proof of concepts and programs and oversee implementation projects to ensure technical, process and program blockers are removed and customers realize the value of their investment.What you will do: ● Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures. ● Create and execute customer success plans with discrete projects, milestones, and actions to achieve customers' business objectives by tasking technical execution teams. ● Identify opportunities for increased consumption, track monthly consumption against targets and plan key deployment timelines and milestones. ● In collaboration with others, apply technical knowledge and customer insights to create a migration and modernization roadmap for applicable workloads and applications. ● Orchestrate Design and Discovery Sessions to build plans for implementing solutions - governing design in line with customer business goals. ● Be the Voice of the Customer. Share insights and best practices, and connect with Engineering and Product teams to remove blockers. ● Target and resolve issues to remove impediments in order to prove the value of implementing Red Hat technologies. ● Assess the customer's knowledge of Red Hat's products and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners. About the role: ● 8+ years working in enterprise software from a customer success management, technical consulting, technical project management, technical sales, support or Quality Assurance (QA) perspective. ● Experience with technical project planning and execution management. ● Ability to independently deliver consultative type customer facing engagements. ● Practical knowledge of DevOps and agile concepts, application development and deployment tools. ● Practical experience with one or more Public Cloud providers (AWS, Azure, GCP, IBM Cloud) and their integration with enterprise customers is a plus, with recent Public Cloud certification a distinct ● Experience with and/or understanding of NAPS Customer base ● Active DoD Secret clearance required (Top Secret) preferred The salary range for this position is $185,590.00 - $296,870.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. Panopto is a leading video management platform that empowers organizations to capture, share, and search their video content. We are passionate about innovation and creating solutions that make video a seamless part of communication and learning. At Panopto, we foster a collaborative and inclusive environment where your contributions are valued and your growth is encouraged. About This Opportunity:At Panopto, we're not just a remote-first company; we're pioneers in embracing diverse experiences to revolutionize how knowledge is shared. If you are a talented and driven individual looking to make a significant impact in a dynamic technology company we'd love to hear from you. While we may not have a specific role that perfectly matches your skills and experience at this moment, we are always seeking exceptional individuals to join our growing team.We are continuously expanding across various departments, including: Engineering: Software Development, DevOps, QA, and more. Product: Product Management and UX/UI Design Sales & Marketing: Sales, Marketing, Business Development, and Customer Success. Operations: Finance, Employee Experience, and IT What We're Looking For: Passion for technology and innovation. Excellent problem-solving and analytical skills. A collaborative spirit and the ability to work effectively in a remote team environment. A commitment to continuous learning and professional development. Diligent communication and interpersonal skills. A proactive and results-oriented mindset. What We Offer: Panopto offers a competitive compensation and benefits package, including: Rocket-fuelled career trajectory with growth opportunities. A collaborative and inclusive work environment. The chance to work on cutting-edge technology. Comprehensive benefits package. The Team:You'll join a team that thrives on collaboration and mutual support. We're a group of action-oriented individuals, passionate about pushing the boundaries of video technology. We work alongside colleagues who are not only talented but also genuinely invested in each other's success. Our team dynamic fosters a positive and inclusive environment where your contributions are valued, and your growth is encouraged. We believe in working together to achieve extraordinary results, making Panopto a place where you'll look forward to coming to work each day. We look forward to connecting with you and exploring potential opportunities at Panopto! Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

At Red Hat, our interns are an integral part of the team. They don't get relegated to busywork or unimportant tasks, but participate in the day-to-day work and are active contributors to their team. We are currently looking for Software Engineering interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You'll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other) Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Working knowledge of written and spoken English Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. What You Will Do Support enterprise customers that are implementing or using Red Hat Openshift solutions Manage and grow customer relationships through attentive, relationship-based support Visit customer sites as needed and ensure exceptional service experience Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting Oversee and report on customer cases, maintaining clear and concise documentation Collaborate with engineering, R&D, product management, and technical support teams Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments Acquire and maintain Red Hat certifications on technologies relevant to your customers Create and maintain technical documentation for issue resolution and knowledge sharing What You Will Bring Experience in a technical support, software development or engineering, or quality assurance organization Extensive technical knowledge of Red Hat Openshift or similar container technologies Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support Outstanding verbal and written communication skills Ability to convey complex information to customers clearly and concisely Ability to manage multiple issues and projects Bachelor's degree in a technology-related discipline is preferred Residence within the U.S. Central or Eastern Time Zone Software engineering background; experience with RPM-based Linux technologies Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative Experience working in DevOps environments preferred Experience with container technologies such as Docker, Podman, and Kubernetes preferred Experience deploying applications in cloud environments and developing containerized applications a plus Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

At Red Hat, we are open and eager to get to know you and how you can add to our culture of innovation. Learn more about how our commitment to open source principles drives us to create better technology in community with others. You may be thinking --- what is Sales and Services at Red Hat? The Sales and Services organization supports Red Hat's vision of being the defining technology company of the 21st century. Our Sales team takes a customer-centric approach to all stages of the sales lifecycle, which include building an account strategy, developing and implementing solutions that prove our technical value, and driving adoption and consumption of our technologies through professional services. Now, it's time for the exciting part. We are looking for a Services Portfolio Intern to join us in May 2026. This internship offers a unique opportunity to contribute to high-impact projects focused on improving our services portfolio, enhancing seller tools, and exploring innovative applications of technology, particularly in the realm of Artificial Intelligence. As part of the Red Hat Intern Program, you will benefit from professional development, social engagement, networking, and meaningful work under the mentorship of experienced Red Hatters. What you will do The specific projects and initiatives will be determined based on evolving business needs at the time of the internship, but they will align with the following types of work: Content Governance & AI Enablement: You may work on designing/refining and piloting content governance frameworks to prepare sales enablement materials for use with AI tools. This could involve analyzing existing content, proposing improvements, and testing new systems to ensure content is optimized for AI-driven assistance. Tool Enhancement & Optimization: You might contribute to improving the accuracy or utility of existing seller tools, which involves analyzing historical data, identifying areas for enhancement, and developing new logic or prototypes to improve tool performance and business outcomes. New AI Tool Prototyping: You could be involved in building a proof-of-concept for a new AI-based tool designed to solve specific problems for our sellers. This would include researching potential solutions, developing a basic prototype, and gathering user feedback from pilot groups. Market & User Analysis: Your work might include conducting studies on how our services sellers feel about and use our Services Portfolio, or assessing the viability and impact of new roles or approaches within the team. This involves gathering feedback, analyzing data, and providing actionable recommendations. Go-to-market processes: You may work on refining our go-to-market processes including streamlining the build of new offerings leveraging AI and assessing current go-to-market processes for efficiencies, and proposing Throughout your internship, you will work closely with product and program management teams, assist with project management tasks like tracking progress and preparing documentation, and engage with stakeholders to gather requirements and drive projects forward. What you will bring We are looking for a passionate, curious, and proactive individual eager to learn and contribute to a dynamic team. The ideal candidate will have: A keen interest in emerging technologies, especially Artificial Intelligence, and how they can enhance productivity, communication, and engagement. A creative mindset with an eagerness to explore innovative ways to reach and influence audiences through various digital content formats (e.g., short-form video, digital campaigns, podcasts). An interest in open source technology and a desire to build a career within the tech industry. A strong eagerness to learn and proactively work as a part of a wider team. Excellent written and verbal communication skills. A detail-oriented approach with the ability to manage multiple tasks and meet deadlines. Currently pursuing a Bachelor's degree in a technical field (e.g., computer science, data science, information technology, or a related discipline). Proficiency with any of the following tooling is a plus: Google-Docs, Tableau, Lookerstudio, SmartSheet A curious and innovative mindset that challenges the norm Experience using ChatGPT or Gemini in either school or personal life; comfortable with prompt engineering Willingness to work both in-person from a Red Hat office location and remotely. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

We are currently looking for UX Research interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field. You'll contribute to an international team by conducting research to better understand user needs and behaviors, helping to inform and shape the design of our products. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Assist in preparing research plans, interview guides, and participant recruitment materials. Support the execution of user research studies, including interviews, surveys, and usability tests. Help conduct standard research activities such as usability testing, card sorting, and concept evaluations. Summarize and synthesize research findings for review by senior researchers and cross-functional teams. Organize and maintain research data, documentation, and insights for easy access and reference. Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Familiarity with qualitative and quantitative research techniques such as interviews, surveys, and usability testing. Ability to analyze and synthesize data to uncover insights and user behavior patterns. Strong written and verbal communication skills with a collaborative approach to working with cross-functional teams and presenting research findings. Basic knowledge and willingness to use AI tools to aid research processes About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. We strive to make software freely accessible to everyone around the world. Software developed at Red Hat runs in vehicles that landed on the moon, airlines, banks, trains, social media, health care, academic institutions, robots, and in many other places. If you're interested, keep reading! The Red Hat Technical Account Management team is looking for a highly motivated individual who wants to gain hands-on experience with open source and Red Hat products during a summer internship to join us as a TAM Intern. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you'll need to be comfortable taking risks and exploring the unknown. But being a Red Hatter isn't just about being brave, it's also about demonstrating commitment and sticking to it. The key focus for Red Hat's Intern Program is a dual partnership between the early talent team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your summer at Red Hat. What you will do: As a TAM Intern, you will assist the current TAM team by Creating and updating Knowledge Articles based on support cases worked by the TAMs Research bugs and technical issues alongside the TAM team to help resolve customer issues Attend TAM customer facing calls or meetings to support the TAM team as well as the customer Provide other support as needed for the TAM and TAM manager What you will bring: Ability to work full-time May-August Currently pursuing a degree in engineering, computer science, or a related field Knowledge of the UNIX or Linux operating system (any distribution) Technical troubleshooting skills Good written and verbal communication skills The following are considered a plus: Previous code contributions to or participation in open source projects or code samples on GitHub Knowledge of Red Hat Ansible Automation Platform, Kubernetes, JavaScript, or Bash scripting You're willing to wear a lot of red -OR- You look good in a red t-shirt About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job Summary: We are currently looking for Technical Writing interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases. Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience. Effectively manage documentation projects and deliver customer-focused documentation Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes Ability to effectively establish and maintain communication with subject matter experts and other project team members. Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactivity work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Red Hat Services team is looking for a Services Account Specialist 2 to join our East Services Team. The Services Account Specialist 2 exercises judgment when following general instructions and works with limited supervision to position standard consulting, training and TAM offerings to customers. The role is responsible for coordinating across teams, updating sales pipelines, contributing to sales planning discussions, and working with project delivery teams to support project success. This position resolves routine and semi-routine issues of limited complexity in support of sales execution. The main objectives for this role are achieving bookings and revenue goals. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. What you will do: Grow your territory and diversify your business Accurately and consistently provide bookings and revenue forecasts for your territory Manage bookings and revenue goals across all practices; meet margin and use targets Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers Value sell solutions focused on delivering customer value Ensure successful delivery of programs Grow territory revenue base on a quarterly basis Manage escalations without supervision Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team What you will bring: Experience with internal or external sales Knowledge of technical or business consulting practices Experience in project delivery Solid people management skills Experience adhering to agile methodologies within project teams Knowledge of application development and cloud solutions creation and delivery Experience and ability to speak at public conferences and meetups Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $116,170.00 - $179,980.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. About This Opportunity:We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. We're excited to connect with passionate, results-driven individuals for Sales Development Representative future opportunities. If this sounds like you, we'd love to hear from you! Grow Your Career as a Sales Development Representative at Panopto! Are you a driven self-starter looking to make a meaningful impact on our customers? As a Sales Development professional you'll support our dynamic, high-growth company, while driving tangible improvements that will make a positive change in our business trajectory. If you thrive in a fast-paced environment, while creating tangible value for customers, and excel at building relationships, this role may be your opportunity to grow your career in sales. You'll collaborate with a dynamic team, evolve your skills, and contribute to a company that values innovation while delivering solutions that matter. In this role, you will As a Sales Development Representative, you own specific activity targets for qualifying potential customers from both inbound (they contact us) and outbound (we contact them) initiatives. In addition to these and other activity targets, you explore and recommend new creative outbound sales initiatives to drive qualified sales leads. Our sales development team is accountable for meeting monthly and quarterly targets. In addition, SDRs are responsible for speaking with and qualifying inbound sales leads and developing new sales opportunities through outbound prospecting. Other responsibilities may be assigned to help drive our vision and mission to alignment with our organization's values.Work you'll do: Outreach: Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails. Prospecting: Perform effective discovery calls with prospects and attend in-person trade shows and exhibitions to meet prospects. Understand how the Panopto platform is used by our customers to effectively qualify prospects based on their needs and requirements. Qualifying Leads: Research accounts, identify key players and generate interest to maintain and expand your database of prospects within your assigned territory. Team Collaboration: Collaborate on and develop your own demand generation through the creation of campaigns, sales leads and initiation of prospect calls. Assist and partner with sales people to help them bring new customers on board. Route qualified opportunities to the appropriate sales executives for further development and closure. Required Qualifications: Experience working with Salesforce.com or similar CRM, Outreach, or ZoomInfo. Proven inside sales or sales development experience converting prospects. Solid experience in opportunity qualification, pre-call planning and call control. Track record of over-achieving quotas, targets or goals. Strong phone presence and experience dialing dozens of calls per day. Proficiency with corporate productivity and web presentation tools. Ability to stay organized, multi-task, prioritize, and manage time effectively. Experience with technology and/or B2B sales. Previous success qualifying opportunities involving multiple key decision makers. An interest in continuous learning and love trying new things. Preferred Qualifications: EMEA: Fluency in English + German, French, Italian and/or Spanish is desired, any other European language is a plus APAC: Fluency in English AND Japanese preferred. Languages such as Mandarin & Korean are a plus. The Team:The Sales Development Team at Panopto is a globally diverse team which focuses on building the New Business Pipeline at Panopto. This is primarily done through qualifying leads (both inbound and outbound), setting up meetings and demos for our Account Executives who work to then close the new business deals. You will play a key role in making sure that Panopto is able to achieve its vision of helping democratize video learning for educational institutions and corporations, while building core sales leadership skills in the process. The EMEA team is composed of about 8 Account Executives and 2 Sales Engineers covering a variety of regions including UK, DACH, Benelux, Nordics, Middle East and Africa, and more. The team has a tight knit culture of Account Executives (AEs), Sales Development Representatives (SDRs), and Sales Engineers, working collaboratively to ensure an exceptional journey for leads from initial prospects to becoming our customers and beyond. The SDR team is composed of 2 team members in the UK, 4 team members in America, and a group of contractors that primarily focus on outbound outreach and lead enrichment based in Serbia. We are also hiring for an SDR in APAC based in Singapore. Join Panopto and be part of an exciting journey where your passion for working in a collaborative environment will make a significant impact on our growth trajectory. We're looking for people with excellent communication and listening skills, a genuine interest in what we do, and a fantastic attitude when faced with business challenges. Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

We are currently looking for Business Analyst interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses. Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. Translate key findings into visualized presentations Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions Ability to effectively establish and maintain communication with both internal and external stakeholders Strong organizational and logistical skills Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About The Job Red Hat FSI Service is adding a Consulting Services Account Specialist to be part of the services selling team covering the largest financial services institutions across North America. As an Account Specialist, you will help oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You'll also help identify and qualify new business opportunities and work with Red Hat's Sales team to formulate account strategies that promote product adoption and revenue growth. You will partner with Red Hat's sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources, focusing on meeting revenue, margin, and booking goals across our Services Portfolio. You'll also be responsible to provide support for escalations, manage customer governance conversations, and coordinate with the general team of architects and project managers within your region. You'll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team. What You Will Do • Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers • Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings • Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs • Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform • Accurately and consistently provide revenue and booking forecasts for your territory • Manage revenue and booking goals across all practices; meet margin and use targets • Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer • Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team Working closely with Red Hat sellers and delivery, you will be expected to do the following: • Independently handle assigned accounts to identify service opportunities • Support the preparation and delivery of proposals, ensuring alignment with customer needs • Respond to inquiries related to consulting, training, and technical services • Track sales activities and maintain accurate records in CRM systems • Report revenue forecasts and opportunity pipeline to leadership • Collaborate with cross-functional teams to ensure successful service engagements • Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks • Grow your revenue base on a quarterly basis • Manage escalations without supervision • Assist with negotiating Red Hat's master services agreements and statements of work with the customers and the legal team What You Will Bring • Knowledge of technical or business consulting practices • Experience in banking or financial services is a plus • Experience in project delivery • Experience with internal or external sales • Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value • Experience adhering to agile methodologies within project teams • Knowledge of application development or cloud solutions creation and delivery • Experience in and willingness to speak at public conferences and meetups Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. The salary range for this position is $260,330.00 - $429,590.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.