Panopto jobs

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. To enhance our team we are seeking an experienced Campaign Manager to own our demand generation strategy and campaign execution for one of our key markets. Position Summary: As Panopto's Campaign Manager, you'll play a key role in driving awareness, engagement, and pipeline growth within either the corporate or the higher education market across the U.S. and EMEA. You'll be responsible for the strategy, execution, and optimization of marketing campaigns designed to attract, nurture, and convert institutional prospects. In this highly hands-on role, you'll plan and manage integrated campaigns - including email programs, webinar promotions, paid media and SEO, and digital engagement - from concept through reporting. You'll write compelling email copy, build campaigns in our marketing automation platform, and collaborate with cross-functional partners in business development, product marketing, and sales to ensure alignment and measurable results. This is an excellent opportunity for a data-driven, creative marketer who's eager to own campaigns end-to-end and contribute directly to Panopto's growth in the education market. You'll also have opportunities to contribute to other initiatives that directly advance our core values and help you elevate your craft.How You'll Contribute: In this role, you will: Plan and execute integrated campaigns to drive awareness, engagement, and pipeline growth within your assigned market (Corporate or Higher Education). Develop campaign strategies and messaging in partnership with Product Marketing, aligning with market needs, buyer personas, and the customer journey. Manage campaign execution end-to-end across email, webinars, and paid media, ensuring all activities are delivered on time and meet performance goals. Support paid media campaigns by partnering with our agency to support paid media programs, including campaign themes and measurement Write and edit marketing copy for email programs, landing pages, and webinar promotions that effectively convert leads and support Panopto's brand voice. Build, launch, and optimize campaigns in our marketing automation platform (HubSpot experience a plus), including audience segmentation, workflows, and reporting setup. Collaborate with Sales Development and Account Executives to ensure campaigns are aligned with outreach strategies and drive qualified leads to sales. Report on campaign performance, analyzing conversion rates, funnel impact, and ROI to continuously improve future programs. Test, learn, and iterate to improve engagement rates, pipeline contribution, and campaign efficiency over time. Required Qualifications: Bachelor's degree in Marketing, Communications, Business, or a related field. 3-5 years of experience in campaign or demand generation roles at a B2B software or SaaS company. Proven experience developing and executing multi-channel marketing campaigns that drive qualified pipeline. Hands-on experience with marketing automation platforms (HubSpot, Marketo, or similar) and CRM tools such as Salesforce. Strong writing and editing skills, with the ability to create clear, compelling copy for email and digital campaigns. Analytical mindset with experience tracking campaign performance, interpreting metrics, and presenting insights to stakeholders. Exceptional project management skills and attention to detail; comfortable managing multiple campaigns simultaneously. Collaborative and proactive communicator who thrives in a cross-functional, fast-paced environment. Experience marketing to higher education or corporate audiences across U.S. and EMEA is a plus. The Team: You'll join Panopto's Demand Generation team, a group of results-driven marketers focused on creating measurable impact through smart, creative, and data-informed programs. The team partners closely with Product Marketing, Sales, and Marketing Operations to design campaigns that connect Panopto's unique value with the needs of our audiences in the corporate and higher education markets. We value curiosity, accountability, and collaboration - and we believe in challenging ideas, not people. You'll have the autonomy to own your campaigns from strategy to reporting, while being supported by a team that shares ideas freely and celebrates collective success. Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

Enterprise Account Executive - Ohio Sumo Logic addresses both security and observability use cases all while riding on a world class logging, SIEM, and security analytics cloud native platform. Combined with a newly installed executive sales and operations team, the time is now for overachievement and we're looking for the next thinkers, doers and challengers to join us. This position calls for a seasoned, strategic Account Executive in our enterprise sales segment which is responsible for driving growth within a subset of some existing accounts and hunting for net new logo accounts. Once you land accounts you will focus on expansion. You are the tip of the spear, face of the company, owning the relationship and responsibility of our customers' success. Responsibilities Land and expand new logo accounts. Treat existing customer base like new logos to drive incremental ARR growth within the account. Expand existing use cases and introduce new use cases to current buying centers. Measure and quantify the business value of our existing use cases and evangelize aggressively to new buying centers within each customer. Responsible for the full sales cycle of new, incremental and renewal business within the territory. Exude operational efficiency and forecast accuracy to run a best-in-class business. Up to 50% in-market travel to establish relationships. Be able to cultivate and grow relationships into referenceable champions. Provide timely and insightful input back to other corporate functions, particularly engineering, product management and marketing. Required Qualifications and Skills Minimum 7+ years of total IT sales experience and 5+ years consistent quota over achievement selling software to enterprise-level customers. Ideally, you will have sold an on-demand/SaaS Security or IT Infrastructure Management solution to a technical and business audience (IT Heads / DevOps / Security Operations, etc) Excellent verbal and written communication skills. We need storytellers and those that can simplify the complex for economic buyers and executives. Good Sales DNA and methodology such as MEDDPICC is highly desired. High activity with a fast motor to thrive in a fast-paced, high-growth, rapidly evolving technical environment. Must be a team player and a life-long learner. You must be curious to know the ‘why'. About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $121,000 - $143,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

The Red Hat Services team is looking for a Services Account Specialist to join us in the southeastern U.S. In this role, you will work in a designated sales territory and collaborate with the area sales manager and Red Hat sales associates to execute sales activities inclusive of Consulting, Training and Technical Account Management for the East Services team. You'll be responsible for managing the services business lifecycle from pre-sales through program delivery, including leading sales cycles and preparing project approach documents and proposals that include business and technical requirements as well as the appropriate solutions, schedules, delivery times, and cost. You will work with Red Hat's sales associates to guide consulting sales opportunities from qualification to closing, while managing all assigned projects and resources. The main objectives for this role are meeting bookings and revenue goals. As a Services Account Specialist, you'll need to be able to articulate the value of Red Hat Services can deliver for customers. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. What you will do: Grow your territory and diversify your business Accurately and consistently provide bookings and revenue forecasts for your territory Manage bookings and revenue goals across all practices; meet margin and use targets Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers Value sell solutions focused on delivering customer value Ensure successful delivery of programs Grow territory revenue base on a quarterly basis Manage escalations without supervision Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team What you bring: Experience with internal or external sales Knowledge of technical or business consulting practices Experience in project delivery Solid people management skills Experience adhering to agile methodologies within project teams Knowledge of application development and cloud solutions creation and delivery Experience and ability to speak at public conferences and meetups Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $216,990.00 - $358,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Our IT organization is currently looking for Software Engineering interns to join us in Raleigh, NC, Boston, MA, or Lowell, MA. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You'll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. **Job Responsibilities:** + Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language + Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other) + Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle + Network with other talented interns in an inclusive workplace where you can be yourself and thrive **Required Skills:** + Working knowledge of written and spoken English + Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language + Passion, curiosity, and desire to create new things and examine how things work internally + Willingness to learn and proactively work as a part of a wider team **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies. About The Job This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. Job Location We are looking for candidates that are located in the Central or Eastern timezone within the United States. Successful applicants must reside in a state where Red Hat is registered to do business. What You Will Do Support enterprise customers that are implementing or using Red Hat Openshift solutions Manage and grow customer relationships through attentive, relationship-based support Visit customer sites as needed and ensure exceptional service experience Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting Oversee and report on customer cases, maintaining clear and concise documentation Collaborate with engineering, R&D, product management, and technical support teams Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments Acquire and maintain Red Hat certifications on technologies relevant to your customers Create and maintain technical documentation for issue resolution and knowledge sharing What You Will Bring Experience in a technical support, software development or engineering, or quality assurance organization Extensive technical knowledge of Red Hat Openshift or similar container technologies Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support Outstanding verbal and written communication skills Ability to convey complex information to customers clearly and concisely Ability to manage multiple issues and projects Bachelor's degree in a technology-related discipline is preferred Residence within the U.S. Central or Eastern Time Zone Software engineering background; experience with RPM-based Linux technologies Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative Experience working in DevOps environments preferred Experience with container technologies such as Docker, Podman, and Kubernetes preferred Experience deploying applications in cloud environments and developing containerized applications a plus Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Sumo Logic, Inc. empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. Our platform observes, monitors, and secures modern digital business solutions. As a true cloud-native SaaS solution, you will be working on the cutting edge of cloud technology to deliver a world-class technical experience to our customers, thus enabling them to meet their business outcomes. We are seeking a highly skilled Technical Customer Success Manager. As a trusted customer advisor, Technical Customer Success Manager (CSM) not only help our customers understand best practices to maximize Sumo Logic's value, drive customer ROI and also delve deep into the technical nuances of our platform. You'll be hands-on, assisting customers in navigating the complexities of Sumo Logic and leading strategic growth through robust relationships with users and executives in partnership with the Sumo Logic account team. Your expertise in advanced training, complex problem-solving, and enabling technology adoption will be crucial. We support customers across various verticals with specialized needs in information security, DevSecOps, and observability and monitoring. This role offers the excitement of joining Sumo's team, which is renowned for tackling our customers' most intricate security and operational challenges. As a CSM, you'll have visibility up to the CEO level and engage with our executive team on strategic initiatives. Travel Requirements Flexible, but generally once or twice a quarter (10-25%) Customer Visits Corporate Visits for Training, mandatory meetings, etc. Responsibilities Advanced Technical Expertise: Hands-on keyboard experience and consultative skills. Strategic Adoption Drive: Facilitate training on advanced features and practices, aligning with the customer's specific usage of Sumo Logic. Customized Success Planning: Work closely with customers to understand their unique requirements and challenges, ensuring alignment with their expected business outcomes through a hands-on, consultative approach to build their adoption plan, then help them to achieve it and track progress. You'll keep an eye out for additional opportunities and work to expand the plan as they progress to maximize the value they get from SUMO Logic. Risk Mitigation and Planning: Ability to identify financial and adoption risks within an account and pull the team together to create a thorough plan to turn risky situations into an advocacy scenario Growth Strategy Development: Collaborate with the account team to formulate and implement strategies that balance customer needs with Sumo Logic's business growth. Proactive Monitoring and Support: Vigilantly monitor customer KPIs, proactively address deployment issues, and drive product roadmap suggestions from customer feedback. Executive Engagement: Conduct Quarterly Business Reviews and monthly health check calls, maintaining a proactive, strategic presence in the account team. Monitor and report on the overall well-being of customers, tracking essential health and usage indicators to reduce or eliminate churn risk Data Analysis: Ability to look at data and infer usage patterns Required Qualifications and Skills Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. Customer-Centric Approach: Passionate about customer satisfaction and problem-solving. Relationship Management: Demonstrated ability in managing relationships across various levels, from technical practitioners to executives. Communication Excellence: Professional and clear communication skills, adept in both executive meetings and technical workshops. Ambiguity Navigation: Ability to work with uncertainty and proactively seek necessary support. Account Management Prowess: Demonstrable skills in managing multiple Accounts with a keen eye for detail. Familiar with Cyber Security frameworks and their applications in the secure DevOps Lifecycle Curiosity to learn about the customer base and curiosity to continue learning Desired Qualifications and Skills Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu). Cloud Services Knowledge: Hands-on experience with AWS, GCP, Azure, or other cloud services. Query Language Proficiency: SQL or similar query language skills. Security and Operations Background: Experience in monitoring and alerting in security, operations, or SecDevOps settings. Advanced Technologies: Kubernetes expertise (including HELM) and data analytics knowledge are highly advantageous. OSS skills in Otel, Prometheus, and Falco are a plus Sumo Logic experience is a big plus but not required About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $119,000 - $140,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. Panopto is a leading video management platform that empowers organizations to capture, share, and search their video content. We are passionate about innovation and creating solutions that make video a seamless part of communication and learning. At Panopto, we foster a collaborative and inclusive environment where your contributions are valued and your growth is encouraged. About This Opportunity:At Panopto, we're not just a remote-first company; we're pioneers in embracing diverse experiences to revolutionize how knowledge is shared. If you are a talented and driven individual looking to make a significant impact in a dynamic technology company we'd love to hear from you. While we may not have a specific role that perfectly matches your skills and experience at this moment, we are always seeking exceptional individuals to join our growing team.We are continuously expanding across various departments, including: Engineering: Software Development, DevOps, QA, and more. Product: Product Management and UX/UI Design Sales & Marketing: Sales, Marketing, Business Development, and Customer Success. Operations: Finance, Employee Experience, and IT What We're Looking For: Passion for technology and innovation. Excellent problem-solving and analytical skills. A collaborative spirit and the ability to work effectively in a remote team environment. A commitment to continuous learning and professional development. Diligent communication and interpersonal skills. A proactive and results-oriented mindset. What We Offer: Panopto offers a competitive compensation and benefits package, including: Rocket-fuelled career trajectory with growth opportunities. A collaborative and inclusive work environment. The chance to work on cutting-edge technology. Comprehensive benefits package. The Team:You'll join a team that thrives on collaboration and mutual support. We're a group of action-oriented individuals, passionate about pushing the boundaries of video technology. We work alongside colleagues who are not only talented but also genuinely invested in each other's success. Our team dynamic fosters a positive and inclusive environment where your contributions are valued, and your growth is encouraged. We believe in working together to achieve extraordinary results, making Panopto a place where you'll look forward to coming to work each day. We look forward to connecting with you and exploring potential opportunities at Panopto! Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, Sensitivity: Public and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Red Hat Consulting Services team is looking for a Cloud Services Intern with experience in Infrastructure to join us in Bogota D.C, Colombia. You will participate in customer enterprise development by helping make our solutions both practical and workable for customer businesses. You'll support the on-site or remote implementation of Red Hat's technologies. As a Cloud Services Intern, you will work to gain an understanding of the infrastructure and business needs of our customers, and make recommendations that will support the resolution of their problems. You will regularly collaborate with the customer's support teams to troubleshoot and join troubleshooting and technical discussions sessions to address technical topics. In this role you'll work closely with application teams to address multi-product issues and must have an acute understanding. Work location is flexible What You Will Do * Help with the implementation of different projects on the scope. * Address the infrastructure and Cloud platforms according to customer needs. * Support effective and efficient solutions that provide desired performance. * Interact the workflow among Cloud teams, users, and yourself. * Analyze and fix existing code bases to address new requirements. * In this role, you will participate in customer enterprise development by helping. make our solutions both practical and workable for customer businesses. * You'll support the on-site implementation of Red Hat's technologies. * You'll work to gain an understanding of the infrastructure and business needs of our customers, support the resolution of their problems, and help them. * Deliver customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a variety of issues. * Collaborate with other support engineers and other internal teams and external parties during the problem resolution process. * Outstanding troubleshooting skills and passion for problem solving and investigation What You Will Bring * Experience as a Cloud or Infrastructure * Experience working with Linux or Unix operating systems * Experience with Red Hat OpenShift configuration, implementation, and support. (Optional) * Experience in Red Hat Enterprise Linux. (Optional) * Experience with software containers and with implementing software containers (Optional) * English proficiency; upper intermediate-advanced verbal, written, and reading * Knowledge in Automation tools as Ansible Automation Platform. (Optional) About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About the role: The Red Hat Consulting team is looking for an OpenShift Virtualization and Infrastructure Architect to join us. In this role, you will design and guide implementations of Red Hat OpenShift infrastructure projects to include container and virtualization technologies. You won't be expected to know everything on day one, but your ability to learn new technology quickly will be essential. This is a remote based job that can be located anywhere in the United States, within close proximity to an airport. Successful applicants must reside in a state where Red Hat is registered to do business with the United States. At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies. Specialize in the design and development of automated container platforms, deployment pipelines, and cloud-ready application architectures. What you will do: Deliver successful discovery, analysis and design workshops for small to medium teams of both technical and non-technical backgrounds that shape and influence the customer's use cases and architecture design decisions. Scope delivery projects and guiding customers through successful pilot and production deployments. Design, create and delivery of content that enables the broader Red Hat organization to sell (pre-sales), service (consulting) and support (GSS) our cloud solutions at scale. Implement automated, containerized cloud application platform solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk. Learn new technologies quickly, including container orchestration, container registries, container build strategies, cloud storage, and software-defined networks Travel frequently (30-40 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers. What you will bring: Experience in architecting and designing complex customer solutions in a rapidly evolving technology domain Experience leading successful modern cloud platform consulting engagements 4+ years of experience in a Solution Architect, Enterprise Architect or Architect consulting delivery role 2+ years focused on cloud environments and their supporting infrastructures. Broad and deep experience across the following technologies: Red Hat Openshift, Red Hat Virtualization, RHEL, Ansible and Artificial Intelligence. Background in customer engagement with either a major consulting services organization, or within a services division of a major software company Experience across one or more vertical industry areas Demonstrated track record of working in a strategic advisory role to senior IT and business executives, including extensive experience presenting to higher level executives at large firms Applied knowledge and experience working in agile, scrum, and DevOps teams Excellent written, verbal communication and presentation skills Willingness to travel to customer locations up to 30-40 weeks per year as needed Desired Skills: Experience implementing a CI/CD pipeline Deep technical experience with one or more virtualization and cloud technologies (e.g. OpenStack, RHEV, VMWare vSphere, Microsoft Hyper-V, Amazon AWS, Microsoft Azure) Comfortable working with highly distributed teams, including interaction with the Open Source communities via Email and IRC Experience working in a QA role or working with ticketing systems or bug tracking tools is preferred Familiarity with security fundamentals at the infrastructure (including cloud/hypervisor) and operating system level. After joining Red Hat, you will go through an intensive training program on Kubernetes, and OpenShift technologies and related DevOps and GitOps topics. Here's how your skill set will evolve and what you'll learn during your first year in the role: At 2 months, be prepared to join a project team by acquiring the following: Understanding of how to build production-ready container and virtualization platforms, integrated with existing enterprise systems Knowledge of how to deploy source code into running, scalable containers and virtual machines in automated fashion at enterprise scale Practical experience with our offerings Within 6 months, be ready to implement a routine container platform project by attaining the following: Successful, collaborative delivery of customer requirements using Red Hat OpenShift Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat's technologies Understanding of how Red Hat's technologies can transform software delivery (DevOps/GitOps) practices at large organizations Within 12 months, begin to demonstrate technical leadership in container platforms by accomplishing the following: Successfully implementing complex, large-scale container platform solutions in challenging customer environments Helping other consultants learn DevOps/GitOps paired with container technologies Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice Applying new technologies, frameworks, or methodologies to container platforms The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About the Job: The Red Hat Consulting team is looking for a OpenShift Consultant to join us in Rome, Italy. In this role, you will help our customers create possibilities, solve problems, and build strong working relationships. You'll explain the benefits of Red Hat's cloud solutions and gain a deep understanding of our customers' infrastructure and business needs. As a consultant, you'll work closely with customers on specific initiatives, including the architecture, deployment, troubleshooting, and performance tuning of Red Hat's cloud and container solutions, such as Red Hat OpenShift Container Platform, Kubernetes-based technologies, or OpenStack. You'll need excellent technical skills and solid communication and customer service skills. We don't expect you to know everything on day one, but your ability to learn new technologies quickly is essential. What you will do: * Assess, design, and implement key Red Hat offerings, including Red Hat OpenShift Container Platform, Ansible Tower, Red Hat Enterprise Linux (RHEL), Red Hat OpenShift Container Storage, OpenStack, and Kubernetes-based technologies. * Implement automated and containerized cloud application platform solutions, with a focus on infrastructure issues like networking, storage, virtualization, security, logging, monitoring, high availability, and system resiliency. * Learn new technologies quickly, including container orchestration, registries, build strategies, cloud storage, and software-defined networks. * Serve as a subject matter expert on-site, addressing technical, development, or IT strategic needs. * Manage problem identification, system architecture definition, software specification and design, testing, and deployment of complex open-source solutions. * Adapt to changing customer demands and professionally respond to incidents, escalations, and exceptions. * Deliver quality results on-site and post-engagement within the assigned project timeline and scope. * Participate in sales and proposal presentations as needed. What You will bring: * 3+ years of experience in Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative. * 2+ years of experience with Kubernetes, Cloud Foundry, Docker, or other container-related technologies and PaaS. * 2+ years of scripting or programming experience. * Knowledge of systems management, including installation, custom channels, virtualized system deployment, basic client-based security, and repositories. Bonus Points for: * Proven experience with Red Hat OpenShift Container Platform, Ansible Tower, OpenStack, and other Red Hat products. * Knowledge of software development lifecycle practices (Agile, Waterfall, Incremental). * An Agile and DevOps mindset and a willingness to learn agile practices. * Red Hat certifications. * Fluency in Italian and the ability to communicate and write in English in an international environment. The role is remote but requires occasional travel to customer sites. #LI-MR3 About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. We strive to make software freely accessible to everyone around the world. Software developed at Red Hat runs in vehicles that landed on the moon, airlines, banks, trains, social media, health care, academic institutions, robots, and in many other places. If you're interested, keep reading! The Red Hat Technical Account Management team is looking for a highly motivated individual who wants to gain hands-on experience with open source and Red Hat products during a summer internship to join us as a TAM Intern. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you'll need to be comfortable taking risks and exploring the unknown. But being a Red Hatter isn't just about being brave, it's also about demonstrating commitment and sticking to it. The key focus for Red Hat's Intern Program is a dual partnership between the early talent team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your summer at Red Hat. **What you will do:** As a TAM Intern, you will assist the current TAM team by + Creating and updating Knowledge Articles based on support cases worked by the TAMs + Research bugs and technical issues alongside the TAM team to help resolve customer issues + Attend TAM customer facing calls or meetings to support the TAM team as well as the customer + Provide other support as needed for the TAM and TAM manager **What you will bring:** + Ability to work full-time May-August + Currently pursuing a degree in engineering, computer science, or a related field + Knowledge of the UNIX or Linux operating system (any distribution) + Technical troubleshooting skills + Good written and verbal communication skills **The following are considered a plus:** + Previous code contributions to or participation in open source projects or code samples on GitHub + Knowledge of Red Hat Ansible Automation Platform, Kubernetes, JavaScript, or Bash scripting + You're willing to wear a lot of red -OR- You look good in a red t-shirt **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. About This Opportunity:We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. If you're passionate about driving new business for our recently-acquired AI text-to-video platform, Elai. Unlock Your Potential as an Account Executive, Inside Sales at Panopto! Are you a driven sales professional looking to make an impact while fueling your journey to success? At Panopto, our Account Executives, Inside Sales play a critical role in identifying, qualifying, and converting leads into revenue-generating opportunities. This role is ideal for a highly motivated professional with prior experience as a Sales Development Representative (SDR) who understands the inside sales motion and is eager to advance in their sales career. In this role, You will work closely with Account Executives, marketing teams, and customer success to ensure a strong sales pipeline and seamless prospect engagement. With a dynamic team, innovative technology, and endless opportunities for professional growth, Panopto is the perfect place to elevate your career. In this role, you will: Work You'll Do: Pipeline Generation & Management - Prospect, qualify, and nurture leads to build a robust sales pipeline. Outbound & Inbound Sales - Drive outreach efforts through calls, emails, and social selling while responding to inbound inquiries. Lead Qualification - Use consultative selling to uncover pain points, assess needs, and transition high-quality leads to Account Executives. Technology & CRM Proficiency - Utilize Salesforce, Outreach, ZoomInfo, and other tools to track engagement and optimize outreach. Collaboration - Partner with marketing and sales teams to refine messaging, improve conversion rates, and drive pipeline efficiency. Quota Achievement - Consistently meet or exceed activity and revenue targets, contributing to the overall success of the sales team. Required Qualifications: 3-4 years of sales experience, preferably in B2B SaaS, with a background as an SDR or inside sales representative a plus. Proven success in generating and qualifying leads in a fast-paced, high-volume sales environment. Strong ability to engage senior decision-makers through compelling communication. Experience using Salesforce, Outreach, and other sales tools to manage prospecting and pipeline. Self-motivated, results-driven, and eager to grow within a high-performance sales team. Why Join Panopto? Growth Opportunity - Advance your career in a company that values learning and development. Competitive Compensation - Base salary + commission structure aligned with performance. Remote-First Culture - Enjoy flexibility while collaborating with a high-energy sales team. Innovative Product - Sell a market-leading video platform with a strong customer base and proven impact. The Team:You will be joining a new team of Inside Sales Account Executives at Panopto. Our team is new and focused on building the Elai inside sales motion from the ground up. We're looking for someone who can think strategically, adapt quickly, and help shape our approach as we scale. As organizations look for faster, more cost-effective ways to produce video content - particularly for training and internal communication - Elai is positioned to meet that need with an AI-driven solution that's easy to adopt and delivers real impact. We operate as a cohesive and collaborative unit, driven by a genuine passion for our product and a profound dedication to our customers. Mutual respect and recognition for each other's unwavering dedication to the company are values deeply ingrained within our team culture. If this opportunity sounds interesting, submit your resume and a brief cover letter expressing your interest in this role. We'll reach out if a suitable opportunity becomes available! Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

Write code to add new software features to applications using Golang. Refactor application code to ensure future technical needs of the program. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Coordinate with team leads, architects and other engineers on product design and architecture. Write and maintain unit, integration, and end-to-end tests. Ensure the reliability, scalability, and performance of OpenShift components. Participate in code reviews and assist in maintaining high code quality. Work with Red Hat's global customer support teams to aid them in assisting customers. Work with continuous integration (CI) and delivery (CD) and respond to security threats. Analyze and improve database performance and ensure applications meet SLO targets for responsiveness. What You Will Bring: Bachelor's degree (U.S. or foreign equivalent) in Computer Science or related field and three (3) years of experience in the job offered or related role. Must have two (2) years of experience with at least one of the following programming languages: Golang, Python, Java, C#, or C or C++. Must have two (2) years of experience with: microservices architecture and concepts including APIs, versioning, and monitoring; and container-related technologies, virtualization, or distributed systems. Must have one (1) year of experience with AWS, GCP or Azure. #LI-DNI The salary range for this position is $113,547 - $169,470/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Contribute to the development and implementation of the product management strategy for internal IT products and services, aligning with Red Hat's overall business objectives and incorporating team charters. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Develop and maintain product vision, strategy, and roadmaps for internal IT products andservices by conducting market research, user analysis, and prioritizing features based on user needs, business value, and technical feasibility. Own the full product lifecycle for internal IT offerings, from ideation and requirements definition through development, launch, and continuous improvement, ensuring alignment with team charters. Collaborate closely with engineering, design, and other cross-functional teams to ensure the successful development, timely launch, and ongoing success of IT products and services. Develop, manage, and clearly communicate product requirements, ensuring they are concise, measurable, and directly address user needs and team charter objectives. Track key product performance metrics, analyze data to identify areas for improvement, and report on progress towards achieving team and business goals for IT products. Effectively communicate product vision, strategy, and updates to all stakeholders across Red Hat IT, including leadership and operational teams. Advocate for the user community by ensuring their needs and feedback are integral to the product development process for all internal IT products and services. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Business Administration, Computer Engineering or related field and ten (10) years of experience in the job offered or related role. Must have seven (7) years of experience with: contributing to product strategy, defining product vision, and developing/prioritizing product roadmaps for IT solutions; conducting user research, performing market analysis, and translating findings into clear, concise, and measurable product requirements and user stories; and working effectively with engineering, design, and other business stakeholders to deliver IT products and align on priorities. Must have five (5) years of experience with: working within Agile or Scrum development environments, including backlog grooming, sprint planning, and release management; defining, tracking, and analyzing key product performance metrics to identify improvement areas and inform product decisions; IT infrastructure, software development principles, or enterprise IT services relevant to the products being managed; and common product management software. #LI-DNI The salary range for this position is $209,206 - $326,280/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. About This Opportunity:We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. We're excited to connect with passionate, results-driven individuals for Sales Development Representative future opportunities. If this sounds like you, we'd love to hear from you! Grow Your Career as a Sales Development Representative at Panopto! Are you a driven self-starter looking to make a meaningful impact on our customers? As a Sales Development professional you'll support our dynamic, high-growth company, while driving tangible improvements that will make a positive change in our business trajectory. If you thrive in a fast-paced environment, while creating tangible value for customers, and excel at building relationships, this role may be your opportunity to grow your career in sales. You'll collaborate with a dynamic team, evolve your skills, and contribute to a company that values innovation while delivering solutions that matter. In this role, you will As a Sales Development Representative, you own specific activity targets for qualifying potential customers from both inbound (they contact us) and outbound (we contact them) initiatives. In addition to these and other activity targets, you explore and recommend new creative outbound sales initiatives to drive qualified sales leads. Our sales development team is accountable for meeting monthly and quarterly targets. In addition, SDRs are responsible for speaking with and qualifying inbound sales leads and developing new sales opportunities through outbound prospecting. Other responsibilities may be assigned to help drive our vision and mission to alignment with our organization's values.Work you'll do: Outreach: Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails. Prospecting: Perform effective discovery calls with prospects and attend in-person trade shows and exhibitions to meet prospects. Understand how the Panopto platform is used by our customers to effectively qualify prospects based on their needs and requirements. Qualifying Leads: Research accounts, identify key players and generate interest to maintain and expand your database of prospects within your assigned territory. Team Collaboration: Collaborate on and develop your own demand generation through the creation of campaigns, sales leads and initiation of prospect calls. Assist and partner with sales people to help them bring new customers on board. Route qualified opportunities to the appropriate sales executives for further development and closure. Required Qualifications: Experience working with Salesforce.com or similar CRM, Outreach, or ZoomInfo. Proven inside sales or sales development experience converting prospects. Solid experience in opportunity qualification, pre-call planning and call control. Track record of over-achieving quotas, targets or goals. Strong phone presence and experience dialing dozens of calls per day. Proficiency with corporate productivity and web presentation tools. Ability to stay organized, multi-task, prioritize, and manage time effectively. Experience with technology and/or B2B sales. Previous success qualifying opportunities involving multiple key decision makers. An interest in continuous learning and love trying new things. Preferred Qualifications: EMEA: Fluency in English + German, French, Italian and/or Spanish is desired, any other European language is a plus APAC: Fluency in English AND Japanese preferred. Languages such as Mandarin & Korean are a plus. The Team:The Sales Development Team at Panopto is a globally diverse team which focuses on building the New Business Pipeline at Panopto. This is primarily done through qualifying leads (both inbound and outbound), setting up meetings and demos for our Account Executives who work to then close the new business deals. You will play a key role in making sure that Panopto is able to achieve its vision of helping democratize video learning for educational institutions and corporations, while building core sales leadership skills in the process. The EMEA team is composed of about 8 Account Executives and 2 Sales Engineers covering a variety of regions including UK, DACH, Benelux, Nordics, Middle East and Africa, and more. The team has a tight knit culture of Account Executives (AEs), Sales Development Representatives (SDRs), and Sales Engineers, working collaboratively to ensure an exceptional journey for leads from initial prospects to becoming our customers and beyond. The SDR team is composed of 2 team members in the UK, 4 team members in America, and a group of contractors that primarily focus on outbound outreach and lead enrichment based in Serbia. We are also hiring for an SDR in APAC based in Singapore. Join Panopto and be part of an exciting journey where your passion for working in a collaborative environment will make a significant impact on our growth trajectory. We're looking for people with excellent communication and listening skills, a genuine interest in what we do, and a fantastic attitude when faced with business challenges. Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

Company Overview: At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. Position Summary: We are looking for a strategic, business-minded Business Systems Manager to lead our business systems function within the Information Technology team. This player-coach role will manage one Salesforce Systems Administrator and serve as a thought partner to leadership across Sales, Marketing, and Customer Experience. The ideal candidate is not just a technical doer-they are a systems thinker who understands how business systems support strategic outcomes. You'll be responsible for aligning Salesforce and integrated systems to company priorities, ensuring operational efficiency, data accuracy, and high-impact enablement across go-to-market teams. If you're someone with experience in SaaS, sales operations, revenue systems, or business analysis-and you're eager to lead while shaping long-term impact-this could be your next step.How You'll Contribute: In this role, you will: Lead, mentor, and develop a Salesforce Systems Administrator and other supporting team members, while also contributing hands-on to the administration of our tech stack. Manage Salesforce integrations with our GTM tech stack, including CPQ, Docusign, Outreach, Gong, and ChurnZero. Partner with Sales, Marketing, and Customer Experience leaders to assess, scope, and prioritize initiatives that drive revenue and operational efficiency. Triage incoming system requests, prioritize work based on business impact-not just ticket flow. Evaluate and optimize system architecture to reduce technical debt and enable future scale. Create and maintain dashboards, workflows, and automations that unlock actionable insights. Guide cross-functional project scoping, stakeholder communication, UAT testing, and adoption plans. Track and stay current with Salesforce releases, best practices, and ecosystem innovations. Define and document processes, data flows, and key business rules to ensure long-term system health. Act as a key contributor in our annual planning process, ensuring business systems align with evolving priorities. Advocate for continuous improvement and help shift the team mindset from reactive to proactive. Manage relevant controls and procedures supporting compliance frameworks, e.g., SOC 2, ISO 27001, ISO 9001. Required Qualifications: 5-7+ years of experience in Salesforce administration, business systems, sales operations, or business analysis. 1 or more relevant Salesforce certifications (e.g., Salesforce Certified Platform Administrator, Salesforce Certified Business Analyst, Salesforce Certified CPQ Administrator) Direct people leadership experience is a plus but not required-strong leadership potential and desire to grow as a manager are key. Strong knowledge of Salesforce Sales Cloud (Service Cloud, APEX, and CPQ experience is a must, Salesforce CPQ a bonus). Demonstrated ability to influence, prioritize, and make trade-offs based on business goals. Skilled at translating complex requirements into system and process improvements. Comfortable working in a fast-paced, high-change environment where adaptability and collaboration are critical. Excellent communication, project management, and cross-functional stakeholder engagement skills. Highly collaborative working style with strong attention to detail, problem solving abilities, and strong sense of ownership. Strategic mindset with hands-on willingness-a true player-coach. The Team:The Business Systems team at Panopto is a strategic force multiplier that enables our go-to-market teams to scale efficiently and effectively. Sitting at the intersection of Sales, Marketing, and Customer Experience, we provide the insights, systems, and processes that power performance across the full customer lifecycle. We're responsible for aligning data, technology, and strategy-ensuring every team has the tools and intelligence they need to drive growth. From CRM and system administration to pipeline analysis, performance metrics, and strategic planning, we focus on turning complexity into clarity and helping the business move faster with confidence. As a key member of this team, you'll be part of a collaborative, data-driven group that thrives on solving problems, uncovering opportunities, and making a meaningful impact on the company's success. Beyond the RequirementsAt this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips:From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self-assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer Our people and culture Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the People Experience department. Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI):Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy. By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above. We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities. To ensure fairness and transparency: We have human oversight in all hiring decisions. If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process. Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'. Panopto is dedicated to a fair and equitable hiring process for all candidates.

The Red Hat Colombia Technology Sales team is looking for an Senior Ansible Specialist Solution Architect (SSA) to join our team. This position assumes a crucial role in providing expert deep technical sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat Ansible within North Region of LATAM. Your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts to become Ansible the preferred IT Automation platform and help our customers to implement a Mission Critical Automation approach. You will need to be able to confidently articulate our value proposition to leadership, Platform Engineers and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, and implementation of best practices of IT Automation. You will work closely with the Ansible business unit and engineering, helping to test, document, and demonstrate cutting-edge features. You will also work in close collaboration with Red Hat customer sales, Customer Success, Consulting Services, and partner teams to ensure a highly positive customer experience. What you will do: * Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat Ansible Automation Platform within new and existing customer accounts * Plan and design IT Automation Use Cases with customers while leveraging additional support and resources from Red Hat as required * Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, "bake-offs," internal sprints and hackathons, and the development of partner vertical-specific Automation solutions to drive adoption of Red Hat Ansible * Identify and partner with IT Automation customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams * Work closely with the Ansible business unit and engineering teams, providing a market feedback loop on the product and solutions * Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc What you will bring: * Strong technology foundation (business-focused SA, Tech Leader, Prod Manager, Consulting Architect, Specialist, App Dev delivery) with the ability to translate technical features into business value * Passion and curiosity about technology, the market, and its future are demonstrated by what you read, follow, subscribe to, listen to, etc. * Entrepreneurial and motivated to run your own business within the role. * Highly effective orchestrator and collaborator, able to lead a cross-functional team (internal and partner ecosystem) through a complex sales cycle. * Compelling presenter of technical topics, capable of delivering demos for your domain. * C-Suite presence: charismatic, outgoing, and able to "own the room" to connect individually. Preferred Qualifications: * Computer Science or similar degree * English language skills * Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator * Previous experience as an implementation consultant for IT Automation solutions * Previous experience in IT and Cloud Operations, Security and Compliance in IT, Networking, Configuration Management * Desirable experience with software development and understanding of the full software development life cycle including runtimes, APIs, integrations, and agile methodologies. * Community brand in volunteer tech communities like Ansible Users Group or open-source projects About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Technical Account Manager (TAM) role at Red Hat involves providing premium support and architectural guidance for the OpenShift Container Platform to enterprise customers. This position focuses on building long-lasting customer relationships and requires a strong technical background in cloud technologies, particularly in container orchestration and automation. The role is not sales-oriented but emphasizes customer engagement and collaboration with various teams within Red Hat. What you will do: Support enterprise customers in implementing automated and containerized cloud application platform solutions Learn new technologies quickly, including container orchestration and microservices Perform technical reviews and proactively identify and prevent issues Understand customer technical infrastructures and advocate on their behalf Collaborate with engineering, R&D, product management, and technical support teams Create documentation regarding customer issues and resolutions Manage and grow customer relationships through attentive support What You Will Bring Prior experience in technical support, engineering, operations, or quality assurance roles. Strong understanding of Linux, and supporting areas such as networking, storage, and security. Hands-on experience with virtualization technologies (e.g., VMware, KVM, Hyper-V) and specifically with OpenShift Virtualization. Deep familiarity with OpenShift architectures, APIs, operators, and cluster operations. Ability to juggle multiple issues, priorities, and projects with excellent attention to detail. Strong customer-facing skills: ability to grow relationships, foster trust, and communicate complex technical ideas to both technical and non-technical stakeholders. Excellent verbal and written communication skills in English. Commitment to pursue relevant Red Hat certifications (e.g., RHCE, OpenShift Administration, OpenShift Virtualization). Collaborative mindset, able to work across internal (Red Hat) and external (customer, integrators, partners) teams. Quick learner, self-starter, and ability to adapt to evolving technologies and environments. Strong time management and prioritization capabilities. Ability to articulate how Red Hat's virtualization and hybrid cloud product portfolio maps to the customer's strategic use cases. The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.