PANTHERx Specialty Pharmacy jobs - 38 jobs

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-Time Reports to: Manager, IT Quality Assurance (QA) Purpose The Data Quality Assurance Engineer must possess strong technical knowledge and experience in data quality assurance. This role requires excellent communication and problem-solving skills and must be able to think critically to evaluate and analyze reports, dashboards and exports. This position will be responsible for advancing and executing data QA policies and procedures, adhering to company standards, and monitoring the process to ensure a high quality of deliverables. Responsibilities Collaborates with teams across the organization to understand the business requirements and creates testing documentation. Develops test strategies, test approaches and test documentation to support the business needs. Creates data profiling and data mapping documents to support testing requirements. Contributes to testing frameworks using PySpark and validates data, reports, and dashboards with various checks. Monitors and reports defects and contributes to the defect triage calls. Designs test data to validate the accuracy of transformation and logic between layers. Spearheads dashboard and ETL Result testing and verification. Establishes data quality rules & checks based on data completeness & data transformation logic. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Knowledge of data testing processes and methodology. Minimum of two (2) years experience in data quality testing, design and implementation of mixed Cloud/on-prem solution. Minimum of two (2) years experience in creating data profiling, data mapping & SQL. Minimum of two (2) years experience using management systems (Azure DevOps, ADF Orchestration, etc.), Azure Cloud Data Services (ADLS Gen 2, ADF) and Microsoft Azure DataBricks. Experience in Test Automation using Python (Pandas, Pyspark, Pytest,), Github API testing, and Jenkins. Strong experience in ETL (cleansing and normalizing source data, transformation, and loading) reports and dashboard testing. Excellent experience in executing data pipeline and testing. Understanding of DWH concepts, Dimensional modeling. Experience in business requirements participation and documentation of data quality requirements, data analysis and validation. Preferred Qualifications Minimum of two (2) years experience in a data QA role Experience in BI Tools like MS Power BI and Tableau. Excellent problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Work Environment This position operates in a home and professional office environment. When in-office this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and communications via MS Teams. Physical Demands While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, and working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-Time Reports to: Director, Patient Engagement and Clinical Innovation Purpose The Clinical Professional Development Manager will play a critical role in advancing the professional growth of RxARECARE pharmacist team members and ensuring readiness to deliver rare expertise in patient interactions. This role will oversee the overarching success of the clinical training structure, which is largely driven by the clinical team members assigned to those RxARECARE programs. The RPDM will establish expectations and standards to institutionalize rare expertise, trend clinical call quality and program competency assessments, and ensure training methods positively impact the delivery of clinical information, care, and patient engagement. Responsibilities Oversees the professional development of recent hires, ensuring readiness to serve as rare experts in patient-facing calls. Manages and refines the clinical training structure in collaboration with the Patient Engagement, Operations, and Training departments. Establishes expectations, standards, and best practices to institutionalize rare expertise across clinical teams. Develops and maintains clinical call quality scorecard. Trends and analyzes clinical call quality assessments to evaluate training effectiveness and identify opportunities for improvement. Ensures clinical call review feedback is consistently provided and incorporated into performance evaluations. Delivers 2-3 live CE sessions annually focused on clinician professional development. Prepares materials and presentations to update, educate, and influence stakeholders regarding training program outcomes and clinician readiness at least quarterly. Independently manages multiple work streams and deliverables to support organizational goals. Contributes to a collaborative, positive team environment. Adheres to current accreditation standards and workplace policies. Required Qualifications Doctor of Pharmacy or Bachelor of Pharmacy from an ACPE-accredited institution. Minimum of three (3) years as a practicing, licensed pharmacist or completion of a pharmacy postgraduate residency, PGY-1, or fellowship. Holds an active, unrestricted pharmacist license in the United States or U.S. territories. Demonstrated expertise in clinical training, professional development, or quality improvement initiatives. High level of independent judgment, initiative, and time management skills. Ability to design case-based, competency-driven learning. Experience with virtual and hybrid learning delivery methods. Ability to translate stakeholder needs into learning solutions. Strong communication skills with the ability to deliver clear, logical, and consistent messaging. Ability to analyze and extrapolate information from primary literature and quality assessments. Exceptional attention to detail and ability to manage multiple projects simultaneously. Preferred Qualifications Advanced certification (e.g., BCPS, CSP, etc.) or completion of a pharmacy postgraduate residency, PGY-1, or fellowship. Experience developing, managing, and executing clinical training programs. Experience with adult learning principles in clinical settings. Familiarity with specialty pharmacy workflow and rare disease care. Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams) Work Environment This position works in a professional office environment or home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; reaches with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid or Remote) Classification: Exempt Status: Full-Time Reports to : Director, Information Security Purpose The Third-Party Risk Analyst is responsible for assessing, monitoring, and mitigating risks associated with third-party vendors and service providers. This role ensures that external partners comply with organizational security standards, regulatory requirements, and contractual obligations to protect sensitive data and maintain operational resilience. Responsibilities Vendor Risk Assessment: Conducts initial and ongoing risk assessments of third-party vendors, including security posture, compliance certifications, and contractual obligations. Reviews vendor responses to security questionnaires and identify risks. Due Diligence & Onboarding: Collaborates with legal, compliance, and business owners to evaluate vendors during onboarding. Ensures vendors meet minimum security and compliance requirements before engagement. Monitoring & Reporting: Maintains a centralized inventory of third-party relationships and associated risk ratings. Monitors vendor performance and compliance through periodic assessments. Prepares reports and dashboards for leadership on third-party risk metrics and trends. Policy & Compliance: Ensures adherence to internal policies, regulatory frameworks (e.g., GDPR, HIPAA, SOC 2), and industry standards (e.g., ISO 27001, NIST). Assists in developing and updating third-party risk management policies and procedures. Incident Response: Supports investigations of security incidents involving third-party vendors. Coordinates remediation efforts and ensure timely resolution of identified issues. Required Qualifications Bachelor's degree in Information Security, Risk Management, or related field. Minimum of three (3) years of experience in vendor risk management, information security, or compliance. Familiarity with risk assessment methodologies and frameworks (e.g., SIG, CSA CAIQ). Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Proficiency with risk management tools and platforms (e.g., Archer, OneTrust, ServiceNow VRM). Preferred Qualifications CTPRP (Certified Third Party Risk Professional), CRISC, or similar. Work Environment This job operates in a home office and professional office environment. When in-office this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and communications via MS Teams. Physical Demands While performing the duties of this job, the employee is regularly required to sit, see, talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, and working with various forms of data on a screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid, on-site as needed) Classification: Exempt Status: Full-Time Reports to: Program Management Purpose The Bilingual Specialty Manufacturer Liaison serves in a client facing role responsible for various functions, including accurate and timely response to manufacturer inquiries from manufacturing partners requiring support in Spanish. This role acts as the primary point of contact for professional, concise internal and external communication regarding referral status updates, next steps in prescription processing, communication, and investigation of reimbursement issues, etc. in both English and Spanish. Responsibilities Serves as primary point of contact for client inquiries and escalations. Coordinates services with specialty pharmacy operations and Program Manager. Maintains frequent phone contact with pharmacy staff and external clients. Provides exceptional, white glove, customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates appropriately. Provides support to ensure efficient referral processing. Resolves complex issues with creativity and innovation independently and effectively. Other duties as assigned. Required Qualifications High school diploma or equivalent. Bilingual - fluent in English and Spanish, especially in medical terms. Previous 2+ years of experience in a physician's office, healthcare setting, and/or insurance background preferred. Ability to communicate effectively both orally and in writing. Ability to build productive internal/external working relationships. Strong interpersonal skills. Strong analytical skills. Strong organizational skills; attention to detail. Strong Understanding of prescription workflow. Strong knowledge of pharmacy/medical insurance processing. Ability to proficiently use Microsoft Excel, Outlook and Word. Ability and initiative to work independently or as a team member. Ability to problem solve. Strong time management skills. Customer satisfaction focus. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Work Location: Pittsburgh, PA/Onsite Job Classification: Non-Exempt Status: Full Time Reports To: Pharmacy Supervisor of Fulfillment Operations Purpose: The Clinical Pharmacist, Fulfillment manages drug distribution and related activities for a variety of patients enrolled at PANTHERx™ Rare Pharmacy. The role safely and efficiently dispenses and ships medications, packages cold chain shipments, and follows all fulfillment processes in the pharmacy setting. The Fulfillment Pharmacist assists with mentoring newly hired staff, trains existing staff, and addresses escalated patient, prescriber, or PANTHERx leadership concerns. In addition, this role oversees pharmacy technicians and supports other roles daily. Responsibilities: Completes verification of prescription orders during prescription fulfillment process. Supervises pharmacy technicians and other support staff during course of daily activities. Assists in the development and execution of quality and production standards in the fulfillment area. Creates and conducts staff training for new processes/process changes. Participates in regular meetings with leadership to discuss staff needs and accomplishments. Performs fulfillment pharmacist duties during on-call hours on a rotating basis; on-call duties may involve transporting products to and from Panther facilities. Handles additional projects and activities as assigned. Required Qualifications: Doctor of Pharmacy or Registered Pharmacist degree from an ACPE accredited institution. Active and unrestricted Pharmacist Licensure for the Commonwealth of Pennsylvania. Active and valid driver's license. Preferred Qualifications: 5 years as a practicing, licensed pharmacist. 2-4 years of specialty pharmacy experience. Work Environment: This position operates in a well-lit, mail order distribution pharmacy environment and is 100% on-site. Role routinely uses pharmaceutical equipment and safety supplies. Physical Demands: Individual must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodations will be made to individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid or Remote) Classification: Full-time Status: Exempt Reports to: Director, Data Engineering and Analytics Purpose The Enterprise Data Warehouse (EDW) Technical Designer, working closely and collaboratively with the EDW Principal Architect, is responsible for designing and implementing modern, scalable data solutions that enable efficient data integration, transformation, and reporting across the organization. This role combines expertise in data modeling and SQL development with hands-on experience in cloud-native technologies, including Microsoft Azure, Databricks, and Medallion Architecture. In addition to ensuring EDW tables, processes, and transformations meet business requirements and support advanced analytics, the position provides integrated process consulting to align business architecture needs with emerging technologies. By influencing decisions and priorities regarding the enterprise's overall business system architecture, the EDW Technical Designer enhances current business processes and supports corporate goals through AI-driven optimizations, structured data lakehouse principles, and actionable insights delivered via reports and dashboards. Responsibilities EDW Design & Development Designs and implements EDW tables, schemas, and data models using dimensional modeling (star/snowflake) based on the defined EDW architectural philosophy and standards. Writes and tests complex SQL queries, stored procedures, and scripts for large-scale data processing and reporting. Works with the EDW Principal Architect and other developers to optimize complex SQL queries, stored procedures, and scripts. Creates source-to-target mapping documents and ensure accurate data lineage. Optimizes SQL queries, stored procedures, and database objects for performance and scalability. Ensures data quality, consistency, and governance across multiple sources and layers of the Medallion Architecture. Conducts data profiling and quality checks across source systems and EDW layers. Collaboration & Documentation Partners with data scientists, data engineers, analysts, BI developers, and business stakeholders to deliver integrated solutions and AI-enhanced insights. Consults with business units to understand existing business processes to increase efficiency and business functions. Acts in a consultative role during plan, build, and implementation of solutions to the enterprise and ensures goals are achieved. Provides technical guidance and mentorship to junior team members. Participates in project planning, resource allocation, and solution implementation. Manages multiple projects and/or programs for the health net enterprise. Maintains comprehensive documentation for data models, pipelines, and AI integration strategies. Continuous Improvement Stays current with emerging technologies and best practices in EDW, SQL development, and BI reporting. Participates in research, evaluation, and assessment of proposed new technologies. Recommends improvements to data processes, performance tuning, and reporting capabilities. Reporting & Dashboard Development Designs and develops interactive dashboards and reports using BI tools (e.g., Power BI, Tableau). Collaborates with business stakeholders to gather reporting requirements and translate them into technical solutions. Ensures reports and dashboards are accurate, user-friendly, and aligned with KPIs. Required Qualifications Bachelor's degree in computer science, Business Administration, or related field. Minimum of 5 years of System/Solutions integration experience, EDW development, SQL programming, and data integration. Strong proficiency in SQL and relational database design. Experience with BI/reporting tools (Power BI, Tableau, SSRS). Solid understanding of dimensional modeling and data warehousing principles. Experience in designing and implementing technology solutions in a large, complex environment. Preferred Qualifications Healthcare business process and technology experience. Master's degree in computer science, Business Administration, or related field. Familiarity with iterative development methodologies (Agile). Experience with cloud data platforms (Databricks, Snowflake, Azure Synapse/Data Factory/SQL Databases, AWS Redshift). Experience with AI/ML frameworks (e.g., Azure Machine Learning, Spark MLlib). Knowledge of data governance and compliance best practices. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading and working with various forms of data on a screen for extended periods of time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-time Reports to: CHRO Purpose Reporting to the Chief Human Resources Officer, the Human Resources Business Partner is an experienced, hands-on business advisor, responsible for the oversight and administration of HR processes and functions including talent management, position design, employee relations, performance management, policy design and training needs and design. Guided by best practices and legal compliance, this role guides management or employees in diverse HR areas, in support of the company's mission and values, directly or through direct reports. The Human Resources Business Partner also collaborates closely with other HR team members and internal stakeholders as needed to action solutions and enhancements to processes, communications and documentation. Responsibilities Partner with leaders to understand business objectives and design HR strategies that enable growth efficiency and culture alignment Provide thought leadership on organization design, change management and workforce planning Influence and coach leaders on leadership effectiveness, team dynamics and talent development Partner with L & D team to strengthen leadership pipelines and enhance employee development programs Drive performance management processes to ensure clear expectations, accountability and continuous feedback Guide manager stakeholders on the development and planning of talent needs, and the design of meaningful jobs descriptions and reporting lines to support effective talent acquisition and operational needs Ensure policy design and review occurs regularly and as needed in response to operational changes or legal and regulatory developments Afford proactive and hands-on employee relations support, effectively addressing concerns and promoting a positive and inclusive work environment Use HR analytics to provide insights, guide decisions and measure impact of HR initiatives Ensure compliance with all employment laws and regulations in a multi-state environment Respond to escalated employee relations matters to provide support for our employees and HRBP, including investigations, risk assessment and conflict resolution In partnership with HR leadership, works on HR-related projects to enhance HR functions and strengthen business partnerships, ensuring alignment with organizational goals Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field; advanced degree is a plus Minimum of seven (7) years of progressive HR experience with experience in strategic HRBP, experience with partnering with IT departments, a plus Demonstrated success in HR within a fast paced, high growth and evolving environment Strategic mindset with the ability to translate business goals into people strategies Demonstrated strengths in critical thinking, emotional intelligence, and the ability to communicate clearly and influence with attention to details Data-driven decision-making skills and proficiency in HRIS analytics tools Superior relationship management skills, including active listening, coaching, and counseling. Strong consultative skills, including relationship building, process mapping, facilitation, and advocacy Creative problem solver with a strong work ethic Current and comprehensive knowledge of employment law, compliance, and HR best practices Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification : Non-Exempt Status: Full-Time Reports to : Supervisor, Patient Access Purpose The Insurance Resolution Specialist verifies patient pharmacy and medical claims accurately and quickly. This role liaises between patients, insurance companies, and government agencies to ensure patient receives medication accurately and timely and the appropriate entity is being billed. Responsibilities Verifies all benefit information needed to process a claim under pharmacy or medical coverage. Processes pharmacy claims on the patient's behalf through a pharmacy benefit system. Verifies medical benefits accurately on patient's behalf. Obtains authorizations & overrides as needed in coordination with insurance providers. Processes patient information for copay cards and/or assistance programs. Discusses with patients a review of patient financial responsibility, and obtains patient consent and payment. Ensures proper shipment set up of prescriptions. Supports special projects Other tasks as assigned. Required Qualifications High school diploma or general education degree (GED). Minimum 2 years' experience processing pharmacy claims and benefit investigation. Strong written and verbal communication skills necessary to convey ideas professionally and effectively. Ability to multitask. Proficient with Cover My Meds (CMM), EDS billing systems, Excel, and Word. Preferred Qualifications Experience or knowledge within the healthcare industry, particularly a mail order or specialty pharmacy. Strong understanding of benefit verification/prior authorization process. Experience with CPR+ Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data for extended periods on a computer screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid or Remote) Classification: Exempt Status: Full-Time Reports To: Data Scientist Purpose The Data Scientist is responsible for data modeling, model deployment, and model training, focusing on leveraging data to improve patient outcomes, optimize pharmacy operations, and support strategic decision-making. The ideal candidate will have experience in healthcare analytics, a strong foundation in statistical modeling and machine learning, and a passion for using data to drive innovation in specialty pharmacy services. Responsibilities Develops predictive models to support business needs. Identify patient adherence risks, optimize medication therapy management, etc. Applies machine learning techniques to uncover patterns in patient behavior, treatment efficacy, and operational efficiency. Translates complex data into actionable insights for pharmacy leadership and clinical teams. Participates in the end-to-end lifecycle of AI projects, from ideation to model deployment and monitoring. Supports strategic initiatives such as value-based care programs, payer reporting, and clinical trial analytics. Works with data engineers to ensure data integrity, accessibility, and security across pharmacy systems. Cleans, transforms, and validates large datasets from EMRs, claims, dispensing systems, and patient engagement platforms. Works with Data Architect to evaluate and implement new tools, technologies, and methodologies to advance the organization's AI capabilities. Communicates complex technical concepts and project outcomes to non-technical stakeholders, including executive leadership. Champions data governance, quality, and security best practices across the organization. Required Qualifications Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. Minimum of one (1) year of professional experience in data science. Proficiency in Python, R, SQL, and data visualization tools (e.g., Tableau, Power BI). Strong understanding of data privacy, security, and compliance requirements (e.g., HIPAA, GDPR). Excellent communication and stakeholder management skills. Preferred Qualifications Master's in Computer Science, Data Science, Statistics, Mathematics, or a related field. Experience with healthcare data standards (HL7, FHIR, NCPDP) and familiarity with HIPAA compliance. Experience with NLP for clinical text analysis. Knowledge of payer-provider dynamics and specialty pharmacy reimbursement models. Familiarity with the Azure cloud platform and Azure Databricks. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data for extended periods on a computer screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (on-site) Job Classification: Exempt Job Status: Full time Reports to: Manager, Accounting Purpose: The Staff Accountant ensures accurate monthly/quarterly/year end reporting; enters monthly journal entries and assists in account reconciliation. This role requires on-site presence five days/week. Responsibilities: Accounts reconciliation for assigned accounts. Records daily sales for all lines of business in NetSuite. Compiles historical financial data for purposes of creating and adhering to yearly budget. Compiles monthly reports as requested for operational needs and growth purposes. Completes bank account and business credit reconciliations. Maintains Fixed Assets. Prepares audit relate schedules. Assists in A/R monitoring/collections/research. Monitors payables and follow up on discrepancies as they relate to key accounts. Manages and forecast monthly cash flow. Reports on monthly financial changes as they relate to operational variables. Prepares and enter upwards of 150 monthly journal entries per month. Assists in cash postings as needed. Assists with payroll processing. Assists with any other accounting projects assigned by the Manager, Accounting. Other responsibilities and special projects as assigned. Required Qualifications: Bachelor's degree in accounting. Minimum of four (4) years of experience in a business accounting or financial role. Preferred Qualifications: Experience or knowledge within a mail order or specialty pharmacy. Work Environment: This job requires on-site presence in our Pittsburgh-based headquarters five days per week. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: PANTHERx Rare Pharmacy affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA Classification: Non-Exempt Job Type: Full-Time Reports To: RxARECARE Supervisor Purpose: The Care Coordinator focuses on assisting patients and prescribers with coordination of necessary vaccines, as determined by the healthcare provider, in compliance with the associated REMS program if applicable. This position assumes the primary roles of patient care coordinator and order management technician for the RxARECARE program and possess a strong grasp of financial assistance programs that patients may qualify for and assist in enrolling patients in said programs. This role also processes pharmacy claims accurately and timely when necessary. On a daily basis, this role interacts with patients over the phone to coordinate prescription refill(s), update billing information, and address patient concerns. The Care Coordinator calls pharmacists as needed, communicates with healthcare providers in a confidential manner and adheres to applicable healthcare regulations. They will be responsible for all order management functions including data entry, prescription retrieval, adverse event/product complaint submission, patient profile updates, program consent tracking, and maintain frequent communication with the manufacturer and the manufacturer nurse care partner. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, introduce program offerings, customize welcome kit, ensure clinical compliance, authorize next shipment of medication, and coordinate any other patient engagement activities. Conducts physician office welcome call to provide overview of the program and complete enrollment in physician office communication preference plan. Tracks all interactions with patients and manufacturer representatives, utilizing mutually agreed upon platforms, to the extent permitted by law. Serves as the primary contact for the patient and physician to resolve inquiries. Ships patient travel kit by the manufacturer's vendor upon patient request or identified need. Ensures patients are enrolled and consented with the program and communicate with manufacturer representatives as needed. Performs all required order management activities such as order/data entry, patient onboarding, profile creation, prescription retrieval, adverse event and product compliant submission and reconciliation, and assigned follow-ups. Enrolls patients in financial assistance programs as appropriate including Quick Start, Bridge, Copayment Assistance, PAP and Product Replacement if applicable. The Care Coordinator will screen and exclude federal and state healthcare program beneficiaries, such as Medicare, Medicaid, the VA/DoD, TRICARE, or any other federal or state healthcare plans from participating in the manufacturer's commercial co-payment program. Communicates to patients that they are referring the patient to an independent organization independent from the manufacturer, upon a patient transfer to third-party PAPs for assistance. Triages patients to rotation of all available 501(c)3 foundations if appropriate. Conducts all patients and physicians facing interactions related to reimbursement support, including but not limited to processing pharmacy claims, obtaining authorizations and overrides as needed and discussing financial responsibility with patients. Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Communicates effectively with both the RPH Supervisor and Program Manager and performs other duties assigned. Required Qualifications: High school diploma or graduate education degree (GED) Excellent communication, organizational and interpersonal skills Preferred Qualifications: Bachelor's degree 1-3 years customer service experience 1-3 years' experience in a specialty pharmacy call center environment Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-Time Reports to: Senior Manager, Launch Operations and Program Design Purpose The Program Design Manager is responsible for creating and refining business rules and patient journey workflows for new product launches. This role ensures that workflows align with manufacturer expectations, operational capabilities, and patient-centric principles. The position requires strong collaboration across internal teams and external partners to deliver efficient, compliant, and high-quality program designs. Responsibilities Leads the development of business rules and patient journey workflows for each new launch. Translates clinical and operational requirements into clear, actionable workflows. Ensures workflow designs align with manufacturer expectations and operational capabilities. Facilitates cross-functional meetings with internal stakeholders needed for business rules development. Participates in external manufacturer meetings to review the business rules and workflows. Provides recommendations to internal and external stakeholders regarding the patient journey workflow. Collaborates with teams internally during mock launch exercises to provide workflow insights and create mock launch scenarios for each new launch. Coordinates post-launch debriefs with internal stakeholders to evaluate program design and identify areas of improvement. Supports continuous improvement of business rules templates and workflow standards. Required Qualifications Bachelor's degree. Minimum of three (3) years in system implementations, or related healthcare experience. Strong interpersonal skills with the ability to effectively collaborate with both management and staff at all levels. Proven experience managing client-facing projects. Preferred Qualifications Experience in specialty pharmacy or patient services. Familiarity with workflow design and process improvement methodologies. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA-Hybrid Classification: Exempt Status: Full-Time Reports To: Manager, Software Development Purpose: The Senior Software Engineer expands the suite of applications. The position manages systems analysis, development, testing, debugging, documenting, and installing portions of new systems and modifying existing systems. This role independently develops complete coding and develops projects and tasks by meeting established quality measures. Responsibilities: Integrates complex modules. Solves multiple issues concurrently. Coordinates, delegates, and mentors less experienced staff with issue resolution. Modifies and enhances existing web and Windows applications. Creates detail-oriented documentation that outlines new and moderately complex processes. Responsible for quality and validity of documentation. Validates and reviews secure processes and protocols. Ensures that processes/protocols are followed by junior level staff. Develops, validates and implements software solutions based on customer requirements, enterprise architecture standards and defined project designs. Able to conduct effective code review of others. Demonstrates the understanding of multiple SDLCs. Maintains a responsive awareness of user experience standards, and troubleshooting issues as they arise. Affords appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. Completes projects, tasks, and initiatives by embracing a collaborative team approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Required Qualifications: Minimum of five years of related work experience in SQL, TSQL, MS .NET, Azure. At least one of the following: ASP.NET MVC or Web API, WinForms. HTML 5.0, CSS, and a modern JavaScript Frameworks (e.g. Angular or React.) Data access technology such as: Microsoft Entity Framework, ADO.NET and/or other object-relational mapping (ORM) framework. Relational database (RDBMS) technology such as: Microsoft SQL Server, MySQL or PostgreSQL with a solid understanding of SQL. Experience with complex development environments, taking abstract concepts and ideas and formulating a detailed software deliverable. Experience in developing cross-functional systems. Mastery of the SDLC. Self-motivated to meet or exceed expectations, with the ability to both works independently and within cross-functional teams. Ability to design and develop complex solutions that meet requirements and timeline. Bachelor's degree in computer science or related field, or equivalent combination of education and experience. Work Environment: This job operates in a professional office or home office environment. This role routinely uses standard office equipment such as computers, phones, and copiers. Physical Demands: While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Onsite) Classification: Non Exempt Status: Full-Time Reports to: Supervisor, Fulfillment Pharmacist Purpose: The Fulfillment Pharmacy Technician position is responsible for preparing medications for patient consumption under the general supervision of a licensed pharmacist, and in accordance with federal and state laws, and PANTHERx Specialty Pharmacy policies. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Assist pharmacist(s) with fulfillment duties Communicate with staff about sufficient inventory quantities in regards to medication delivery Fulfillment of prescriptions including, but not limited to: product receipt, lot tracking, counting medications and shipper coordination Organization of medication product on designated shelves Gathering of supply items that are included on a delivery ticket Creation of supply kits for specified programs Communication with RxARECARE and Core Specialty team members Additional projects and activities as assigned Required Qualifications: High school diploma or general education degree (GED) 1 year experience as a Pharmacy Technician Preferred Qualifications: Active Certified Pharmacy Technician (CPhT) licensure 2-4 years' experience as pharmacy technician 1-3 years of specialty pharmacy experience Work Environment: This position operates in a well-lit, mail order distribution pharmacy environment. Role routinely uses pharmaceutical equipment and safety supplies. Physical Demands: Individual must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodations will be made to individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-time Reports to: Senior Manager, Clinical Patient Engagement Purpose The Clinical Patient Engagement Manager will have a critical role in the leadership, development, and management of clinical content and programs aimed at driving adherence and improving outcomes across targeted specialty disease states. This role will oversee the clinical training structure and ensure that pharmacists assigned to RxARECARE programs are prepared to serve as rare disease experts in patient interactions. Responsibilities Oversees existing clinical programs for assigned RxARECARE programs by supporting internal and external stakeholders to drive optimal patient outcomes. Leads the design and development of new clinical programs, including the execution of project plans, to deliver value for existing programs. Conducts monthly clinical call quality reviews for all pharmacists assigned to programs, scores calls, and provides structured feedback. Creates and maintains competency assessments for pharmacists and deliver targeted remedial training to ensure rare disease expertise. Performs 1-2 live CE sessions annually focused on clinical professional development. Leads internal journal clubs with clinicians assigned to their teams to foster continuous learning and clinical excellence. Maintains a robust clinical library for their assigned rare programs. Actively participates in Clinical Oversight to assess the impact of the clinical program design for assigned RxARECARE programs and contribute to the efforts of Clinical Oversight as directed by clinical management or leadership. Prepares materials and presentations that can be used to update, educate, and influence various stakeholders across the organization including clinical program status reports, programs dashboards, and clinical outcomes and insights. Independently manages multiple work streams and deliverables across RxARECARE programs to support project and organization goals. Serves as the clinical pharmacy subject matter expert for assigned RxARECARE teams, answering questions for team members, patients, physicians, and partners. Contributes to a collaborative, positive team environment. Adheres to current accreditation standards, workplace policies and procedures. Precepts students and interns. Required Qualifications Doctor of Pharmacy or Bachelor of Pharmacy from an ACPE accredited institution. Minimum of three (3) years as a practicing, licensed pharmacist or completion of a pharmacy post graduate residency, PGY-1, or fellowship. Holds an active, unrestricted pharmacist license in the United States or U.S. territories. High level of independent judgment, individual initiative, and time management skills. Ability to communicate effectively in a manner that is clear, logical, and consistent. Capable of understanding and extrapolating information from primary literature. Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines. Preferred Qualifications Deep clinical knowledge base and basic understanding specialty pharmacy workflow Advanced certification (e.g., BCPS, CSP, etc.) or completion of a pharmacy post graduate residency, PGY-1, or fellowship. Experience developing, managing, and executing clinical programs. Proficient in Microsoft Office (Word, Power Point, Excel, Teams). Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location : Pittsburgh, PA (Hybrid) Classification : Exempt Status: Full-Time Reports To: Director, Account Management Purpose The Account Manager is a proactive business partner who drives strategic outcomes for assigned pharmacy manufacturer programs through data-driven insights, collaboration, and operational excellence. This role is pivotal in driving business forward, relying on key metrics to maintain excellence in client relations and program execution. The Account Manager advances business objectives and partners cross-functionally to align and deliver on shared goals, drives program growth and efficiencies, and supports long-term success. This role requires occasional travel to PANTHER headquarters or manufacturer sites for in-person meetings and events. Responsibilities Serves as a proactive partner to assigned pharmaceutical manufacturers to advance business goals and long-term strategic outcomes. Utilizes comprehensive business metrics to understand and drive critical program insights and recommendations. Collaborates across internal departments and external stakeholders to ensure alignment on program objectives and deliverables Leads the preparation and delivery of quarterly business reviews (QBRs) using actionable analytics and strategic insights. Observes and reports on program KPIs, SLAs, and other contractual metrics Coordinates, troubleshoots, and helps resolve data discrepancies Monitors and analyzes trends in program performance (e.g., conversion, adherence, persistence) to identify opportunities for continuous improvement. Owns end-to-end program execution and business outcomes, including identifying and resolving issues, partner engagement, and performance tracking. Leads the development of launch plans and evolving variables based on business intelligence and partner feedback. Identifies and recommends operational or data process improvements to enhance outcomes. Responds to inquiries with promptness, professionalism, and a solutions-oriented mindset. Ensures adherence to contractual obligations and identifies opportunities for performance improvement through internal collaboration and business process improvements. Supports product launches, and critical business initiatives in partnership with manufacturer stakeholders. Coordinates the implementation and execution of manufacturer programs. Clearly conveys expectations, provides constructive feedback, and facilitates open, two-way communication within the teams to drive collaboration and performance. May have responsibilities in leading supporting staff. Attends in-person meetings and events at PANTHER headquarters or manufacturer locations as required. Additional responsibilities as required. Required Qualifications Bachelor's Degree in Health Science, Business, Marketing, or related discipline. Minimum of three (3) years' experience in healthcare, pharma, client services, or strategic program management. Demonstrated experience using data analytics and insights to drive business outcomes. Proven ability to collaborate across departments and influence stakeholders at all levels. Strong critical thinking, problem-solving, conflict resolution and independent decision-making skills. Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Proficient in analyzing operational data and translating insights into business strategy. Ability to travel as required to meet clients and attend industry events. Preferred Qualifications Master's Degree in Health Science, Business, Marketing, or similar major. Experience supporting pharmaceutical manufacturers or specialty pharmacy operations. Proficiency in advanced reporting/BI tools (Tableau, Power BI, etc.). Experience in process improvement (Lean Six Sigma, etc.). Exceptional verbal and written communication skills with executive-level presentation capabilities. PMP or equivalent certification. Work Environment This job works in a professional home or office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-time Reports to: Senior Director, Strategic Initiatives Purpose The Senior Manager, Strategic Initiatives drives end-to-end execution and scaling of innovation across Lines of Business (LOBs). This role ensures pilots mature into sustainable, enterprise-ready solutions; owns long-term internal implementation; optimizes workflow models to support new business processes; and manages strategic vendor relationships to enable delivery at scale. The leader partners cross-functionally with operations, product/technology, clinical or business SMEs, and LOB stakeholders to translate opportunities into measurable outcomes and lasting value. Responsibilities Scale & Sustain Strategic Pilots Leads the transition of pilots into full-scale implementations, establishing clear ownership, support models, SLAs, and change-management plans. Defines and maintains post-launch roadmaps and governance to ensure durability, performance, and continuous improvement of implemented solutions. Partner Intake & Opportunity Assessment (LOB Innovation) Serves as the primary intake point for LOB partners; triage and assess innovation opportunities against strategic priorities, operational feasibility, regulatory/compliance needs, and ROI. Facilitates discovery, requirements definition, and solution design in partnership with business and technical stakeholders. Workflow Model Design & Change Management Collaborates with LOBs to design and implement changes to workflow models that improve efficiency, quality, and customer/patient outcomes. Standardizes processes and documentation (process maps, SOPs, decision rules) to align with business and system requirements. Platform / Systems Enablement Translates operational requirements into scalable system functionality and workflows; oversee end-to-end enhancements (requirements, documentation, testing, deployment). Leads user acceptance testing (UAT) and validation for tools and platforms supporting new programs and workflows. Acts as a liaison between implementation and project stakeholders to ensure timely completion of tasks and deliverables; track milestones, timelines, and KPIs using project management tools. Provides training, enablement, and mentorship to users and junior team members on new capabilities and enhancements. Vendor Relationship Management Builds and manages long-term, strategic vendor partnerships; define performance standards, governance cadence, and joint roadmaps. Negotiates scope, SLAs, and contracts in collaboration with Procurement/Legal; monitor vendor performance and remediate risk. Program / Portfolio Leadership Leads a portfolio of projects and enhancement requests from intake through delivery, ensuring alignment with organizational goals and LOB priorities. Establishes success metrics, dashboards, and feedback loops to drive accountability and continuous improvement. Required Qualifications RPh or PharmD. Active and unrestricted Pharmacist licensure for Commonwealth of Pennsylvania. Strong understanding of specialty pharmacy operations and patient support services. Minimum of five (5) years of experience in a specialty or rare disease pharmacy setting. Strong understanding of specialty pharmacy workflows, including prior authorizations, REMS, cold chain, and patient services. Demonstrated ability to manage multiple projects and timelines effectively. Excellent communication, organizational, and problem-solving skills. Demonstrated success scaling pilots to enterprise-level solutions and owning long-term internal implementation. Strong experience with workflow design, change management, stakeholder engagement, and cross-functional delivery. Proven vendor management and negotiation skills, including performance governance and risk management. Excellent communication, facilitation, and problem-solving skills; ability to context-switch and manage multiple priorities in fast-paced environments. Proficient with Microsoft Office (Word, PowerPoint, Excel). Preferred Qualifications Minimum of two (2) years of experience in implementation, project management, or clinical operations. Experience in highly regulated or complex service environments (e.g., healthcare, financial services, specialty operations). Exposure to enterprise platforms (e.g., ERP, CRM, workflow/fulfillment systems) and familiarity with SDLC practices, UAT, and release management. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-Time Reports to: Data Engineering Manager Purpose The Data Engineer creates, operates, and extends data pipelines and/or orchestration solutions built in SQL Server or Azure Databricks environments. This role develops solutions to support the business and operational needs of internal and external partners, commonly applying SQL and ETL tools to optimize outcomes. Responsibilities Design and Develop Data Pipelines: Creates and maintains robust data pipelines using Databricks, Spark, SQL, or SSIS. ETL/ELT Processes: Develops and manages efficient ETL/ELT processes for data extraction, transformation, and loading. Data Integration: Integrates data from various sources, ensuring data quality and consistency. Query Writing and Optimization: Writes, optimizes, and maintains complex SQL queries to enhance performance. Collaborate with Stakeholders: Works closely with analysts and stakeholders to understand data requirements and deliver solutions. Performance Tuning: Optimizes data pipelines, SQL queries, and Delta Tables to ensure high performance and scalability. Data Quality Assurance: Ensures the accuracy and reliability of data through rigorous testing and validation. Documentation: Maintains comprehensive documentation of data pipelines, processes, and query optimizations. Continuous Improvement: Identifies and implements opportunities for process improvements and automation. Required Qualifications Bachelor's degree in computer science, Mathematics, Statistics, or a related field. Minimum 4 years of experience in data engineering, including: Advanced SQL Azure Data Factory or other ETL tools Python or other programming languages Azure Databricks or Spark Azure DevOps or other CI/CD tools Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong attention to detail and ability to maintain data accuracy and integrity. Preferred Qualifications Experience in healthcare, particularly specialty pharmacy. Familiarity with healthcare data standards such as HIPAA and HITECH. Proficiency working with Azure Log Analytics. Knowledge of dimensional data modeling. Data Warehousing Experience Work Environment PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones. Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to sit, stand, and walk; use hands and fingers, handle or feel; reach with hands and arms and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA Classification: Non-Exempt Status: Full-Time, Hybrid Reports to: RxARECARE Supervisor Purpose: The Patient Care Coordinator interacts with patients over the phone and coordinates prescription refill(s). This role updates billing information, addresses patient concerns, and redirects calls to pharmacists as needed. This position communicates with healthcare providers in a confidential manner, while adhering to applicable healthcare regulations. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, ensure clinical compliance, and establish next shipment of medication. Communicates with order management and fulfillment team to engage compliance, and to address concerns as noted during patient communication. Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Additional projects and activities as assigned. Required Qualifications: High school diploma or graduate education degree (GED). 1-3 years customer service experience in a call center environment. Excellent communication, organizational and interpersonal skills. Preferred Qualifications: 1-3 years' experience in a specialty pharmacy call center environment. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.