Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
What You'll Do
Implementation Task Execution
Support the onboarding of HME (Home Medical Equipment) Providers to the Parachute Platform. Complete critical implementation tasks such as catalog setups, system configurations, and integrations to enable seamless adoption. Partner with Implementation Managers (IM) to drive rapid growth of Digital Ordering across the marketplace.
End-to-End Supplier Support
Provide ongoing support to suppliers after they go live, working closely with Implementation Managers and Account Managers to resolve issues, optimize system performance, and address supplier needs to ensure sustained success on the platform.
End User Training & Enablement
Lead tailored demos and training sessions for customers, equipping end-users with the knowledge and resources to maximize platform functionality. Ensure users have the support they need to confidently use the platform post-implementation.
Process Improvement & Feedback
Proactively identify and share feedback on process improvements that can streamline the onboarding and transformation journey. Collaborate with the implementation team to enhance overall efficiency and effectiveness.
Support internal teams through documentation of our tools, workflows, and integrations.
Technical Integrations & Interoperability
Develop expertise in Parachute Platform interoperability with systems like Brightree & NikoHealth. Support integration tasks to help customers embed seamlessly within our platform, improving workflow connectivity and functionality.
Requirements
Experience and Skills
Experience with set-up, configuration, or administration of a SAAS product (healthcare or healthcare adjacent)
1-3 years in a customer-facing role preferred
Proficiency in using standard office software, email and collaboration tools
Experience using Excel (advanced), analytics platform, CRM, and JIRA
Strong verbal and written communication skills, with experience interfacing with external customers to provide support, gather requirements, and deliver project updates.
Task and Time Management
Demonstrated ability to manage and prioritize multiple implementation tasks (e.g., catalog setups, system configurations, integrations) to ensure timely project delivery.
Proficient in task management tools and techniques to monitor progress, meet deadlines, and communicate timelines effectively with team members and customers.
Attention to Detail
High attention to detail, with the ability to ensure accuracy across various implementation tasks while understanding the broader project context.
Quick learner with a strong capacity to recognize both minor details and the larger implications for successful onboarding and platform adoption.
Adaptability and Problem-Solving
Ability to quickly grasp new technical concepts and troubleshoot issues as they arise during implementation.
Proactive and resourceful in identifying and addressing challenges to maintain smooth and efficient implementations.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Base Salary Band (based on level and experience)
$58,500 - $80,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$58.5k-80k yearly Auto-Apply 23d ago
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Facility Activation Operations Associate
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
As a key member of the Customer Success team, you will help grow and improve best practices for building and maintaining relationships with our facility partners.
What You'll Do:
Place outbound phone calls to new clinical facility partners to educate them on the Parachute Platform and help them with platform adoption/usage.
Conduct end-user training - roll up your sleeves to lead demos & trainings tailored for each facility partner to ensure end users have appropriate support
Continuously support our Facility Partners as needed
Participate in digital transformations as you onboard facilities, partnering with their leaders to drive rapid growth of digital ordering across the organization
Suggest process improvements to make our facility onboarding more effective
Listen to management/user's product feedback to highlight the pros/cons of the product and flag feedback internally for continual improvement.
Work to build & refine internal facility growth operational processes, including building processes by working in HubSpot and using data to make us more efficient and effective, and the process of working with Marketing to develop materials that effectively show our facility partners the value of the Parachute Platform.
Provide excellent ongoing service through empathy, active listening skills, resourcefulness, and a desire to ensure the best possible outcomes for our Facility partners.
Preferred Requirements
1-2 Years of work experience in Sales, Customer Success, Account Management, or similar roles.
Bachelor's Degree or equivalent
Desire to work in a startup environment with a proactive and hungry mindset and ability to pivot quickly based on company needs
Critical thinking skills with attention to detail
Passionate about improving patient outcomes in an inefficient industry
Process-oriented; develop roadmaps to operationalize account strategy
Customer-centric with expertise in account or client management
Demonstrated self-starter within a cross-functional team
Problem solver; adaptable with a relentless solutions mindset
Strong communicator with and extract and synthesize info from experts
An intellectual curiosity to explore the various areas of a tech startup changing the healthcare landscape.
Enthusiastic about using technology to better patient outcomes
Fast learner who can come up to speed on detailed topics quickly
About You
Excellent communication skills and ability to understand our facility partners' unique businesses through listening and tailoring a solution that fits their needs.
Coachable. You actively improve from feedback and have a strong urge to get better.
Relentless and curious, taking initiative to go the extra mile for our facility partners and our internal teams, always asking questions with a mindset of constant improvement.
Trustworthy and reliable; demonstrated ability to build relationships with facility partners and prioritize their needs in order to follow through with helping improve their business of helping patients.
Willingness to roll your sleeves up.
Experienced in sales is a plus, but not required.
GSuite experience preferred.
Experience using Excel, Tableau, HubSpot, and JIRA, a strong plus
Experienced with SaaS products (healthcare a plus!) and a fast learner.
Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations.
Strong business acumen with ability to translate strategy to prioritized tactics
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with the option to work at our office located in New York City
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary:
Base: 70K + Commission
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$44k-84k yearly est. Auto-Apply 11d ago
Taxonomist / Content Strategist (Contract)
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.About the Role
Parachute Health is seeking a motivated and collaborative Taxonomist/Content Strategist (Consultant) for a 3-month engagement to develop training materials and documentation for our new product relationship, attribution, and quantity calculation capabilities. You'll work directly with the Merchandising Operations team to capture healthcare industry and company context, create learning resources, and enhance our style guide to support in-flight and upcoming category rollouts. Our catalog currently manages tens of thousands of medical products across complex healthcare categories, and we need help making our new capabilities accessible to the entire team.
You will report to the VP of Merchandising Operations and work closely with our Merch Ops team, collaborating with R&D partners as needed. This role will bridge expertise gaps between operational needs and technical implementation, helping our team become more self-sufficient with complex catalog capabilities.
What You'll Do
Training Development for Category Managers (Primary):
Create and facilitate comprehensive, reusable training on product relationships, attribute capabilities, and quantity features
Develop practical exercises and examples that demonstrate real-world catalog applications
Deliver training to the Merch team with materials designed for future onboarding
Document and prioritize feedback for future feature enhancements
Catalog Style Guide Enhancement:
Upgrade our current catalog documentation into a user-friendly, comprehensive, and structured resource
Incorporate sections on new functionality, and create a template for future additions
Pairing your taxonomy expertise with our business context, provide examples demonstrating best practices for consistent application
Taxonomy Guidance:
Provide hands-on guidance and assist with taxonomy decisions for priority categories currently in rollout
Document classification patterns that can be replicated across categories
Develop a decision framework for attribute and taxonomy decisions
QA Process Documentation:
Document basic quality assurance processes for catalog data, such as templates and checklists that Merch team members can follow
Establish governance recommendations that balance quality with efficiency
About You
5+ years experience in taxonomy, product information management, or information architecture
Deep understanding of taxonomy principles with proven ability to explain complex systems clearly through documentation and training
Experience creating educational materials and delivering training workshops
Proficiency with Notion required; must either have prior experience or demonstrate exceptional ability to quickly master new documentation tools
Ability to quickly understand existing systems by asking insightful questions and identifying key learning needs
Experience with catalog data quality and governance practices
Self-directed and able to deliver high-quality results within tight timeframes
Contract Details:
Anticipated contract length: 3 Months
40/hrs per week
Pay rate determined by experience and leveling
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$78k-116k yearly est. Auto-Apply 60d+ ago
Lead Brand Designer
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.About the Role
As the Lead Brand Designer will own the visual expression of Parachute Health's brand across product storytelling, campaigns, and customer communications.This is a hands-on creative role that bridges marketing, product, and design, combining design execution with strategic thinking to make our solutions easy to understand, inspiring to use, and memorable in-market.This role owns the external/marketing brand expression and collaborates closely with Product Design to ensure cohesion with our in-product design system.
Core Scopes of Work
1. Brand Refresh Execution & Rollout
Translate our brand strategy and guidelines into a full rollout across the organization.
Partner with a web agency to deliver the new parachutehealth.com site experience.
Develop core templates, decks, one-pagers, and campaign assets to drive consistent brand application internally and externally.
2. Product Storytelling & UX-to-Marketing Integration
Partner with Product Design and Product Marketing to improve the handoff from product design to customer and user storytelling.
Translate product workflows and features into visual narratives-mockups, diagrams, animations, and video-for use in launches, the Knowledge Base, and release communications.
Bring clarity and polish to visual documentation, ensuring every feature story connects to Parachute's broader platform narrative.
3. Growth Marketing & Campaign Design
Collaborate with Growth Marketing and external agencies to develop campaign visuals and creative content across web, social, and digital ads.
Design materials that showcase Parachute's impact for HME providers, clinicians, health systems, and payors, driving new acquisition and expansion.
Support webinar, field, and sales enablement programs through clear, on-brand visuals.
Key Responsibilities
Maintain and evolve Parachute's brand guidelines, templates, and creative libraries.
Create campaign and product visuals across print, digital, and video formats.
Ensure design consistency across Parachute's marketing, product, and partner experiences.
Build lightweight creative operations for asset management, review, and iteration.
Work closely with leadership to continuously improve how we communicate our story visually.
Ideal Background
8-12+ years of experience in brand or marketing design, ideally within B2B SaaS or healthcare technology.
Demonstrated strength in visual storytelling for complex, technical products.
Expert in Figma, Adobe Creative Suite, and presentation design (Google Slides / Canva); motion or video experience a strong plus.
Experience collaborating with Product Design and Product teams to translate technical designs into customer-facing materials.
Portfolio showcasing brand systems, product storytelling, and creative execution.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Bands (based on level and experience)
$105,000 - $170,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$105k-170k yearly Auto-Apply 11d ago
Health Systems Implementation Associate
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
What You'll Do
Digital Transformations - Work closely with our Customer Success team to coordinate partner launches post-sale. Onboard mid-market customers to the Parachute Platform utilizing strong project management principles. Partner with customer leaders to drive rapid growth of Digital Ordering across their network.
Activations - Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions.
End User Training - Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support
Integrations - Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners' workflows
Data Reporting - Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally
Process Improvement - Identify and execute on process improvements to make our onboarding and transformation process more effective
New Product Launches - Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams
About You
Process-oriented; develop roadmaps to operationalize account strategy
Problem solver; adaptable with a relentless solutions mindset
Demonstrated leader and self-starter within a cross-functional team
Strong communicator who can extract and synthesize info from experts
Customer-centric with expertise in account or client management
Fast learner who can come up to speed on detailed topics quickly
Requirements
Passionate about improving patient outcomes in the healthcare space
1-2 years of experience in project-based work in healthcare
Customer-facing experience within healthcare
Prior software or SaaS experience highly preferred
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary (based on level and experience)
$58,500 - $80,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$58.5k-80k yearly Auto-Apply 23d ago
Product Design Manager
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care. About the Role
Join Parachute Health as a Product Design Manager leading our Payor and Platform design strategies during a pivotal launch year for new 0→1 product offerings in a complex, regulated, B2B environment. This role balances strategic leadership and team management while enabling high-impact design across both 0→1 payor workflows and core platform capabilities. You will ensure consistency across teams, coach ICs, partner with PM and Engineering leadership, and provide the guidance, structure, and systems thinking designers need to drive scalable impact. Responsibilities
Strategic Design Leadership
Shape overarching UX strategy and inform prioritization for high-impact, cross-cutting design initiatives
Drive MVPs from concept through successful launch, ensuring design quality, cross-functional alignment, and readiness for validation and iteration to MLP
Ensure modular design solutions and workflows connect across customer segments and internal teams
Advocate for coherent, high-quality user experiences across distributed design efforts
Partner closely with PM, Engineering, and Ops leadership to align design strategy and external partner requirements with roadmap and sequencing decisions
Guide teams through early-stage, high-ambiguity initiatives, turning uncertainty into clear design strategy
Coach and unblock design ICs, enabling them to audit workflows, anticipate systemic design challenges, and proactively align complex stakeholder groups
Occasionally travel for in-person planning, research, validation, and business partner collaboration with Payors and benefits managers (~2x per quarter)
Mentorship and Management
Manage up to five direct reports, supporting growth goal definition, skill development, and performance management
Foster a collaborative, growth-oriented design culture by mentoring designers, providing clarity on decisions, and encouraging autonomy while maintaining alignment
Support learning and skill development through intentional work assignments and regular 1:1s, ensuring every designer has visibility into their growth and impact
Ensure designers' work aligns with broader strategic goals and maintains consistency across projects, teams, and systems
Qualifications
Leadership & Strategic Expertise: Proven experience leading design teams, shaping strategy, and coordinating cross-functional design work
Full Lifecycle Experience: Demonstrated contributions across the product lifecycle, with ability to balance strategy and execution at a high level
Complex B2B Experience: Experience designing for complex B2B, regulated, or operationally dense industries (eg. healthcare, fintech, government, enterprise SaaS), with comfort navigating related ambiguity, constraints, and multi-actor workflows
Collaboration Skills: Track record of working effectively with PMs, Engineers, Operations, and leadership stakeholders to align design decisions with business goals
Adaptability: Comfortable operating in high-ambiguity, fast-moving environments, particularly in 0→1 or complex cross-cutting initiatives
Systems Thinking: Experience tackling cross-functional design problems, auditing workflows, and aligning multiple stakeholder groups around complex problems
Human-Centered Design: Portfolio demonstrating strong critical thinking, problem-solving in complex domains, and user-centered design principles
Technical Proficiency: Proficient in design and collaboration tools (Figma, Notion, Miro) with an understanding of technical constraints and possibilities
Who you are
You lead with optimism and balance, turning ambiguity into solution-oriented design strategy while listening empathetically, communicating clearly, and building trust across teams
You excel in cross-cutting design challenges, guiding 0→1 initiatives and foundational capabilities with a systems-level perspective
You are data-informed, leveraging both qualitative and quantitative insights alongside user empathy to guide decisions
You prioritize simplicity in structures, communications, and processes, keeping focus and alignment at the core of your leadership approach, even when project conditions are ambiguous
You value distributed leadership, empowering ICs and peers to own outcomes while defining escalation paths and alignment points
You are comfortable designing within an established, robust design system, leveraging shared components and patterns to move quickly while partnering with our design systems team to thoughtfully evolve the system over time.
Who you aren't
You aren't seeking a highly structured work environment. Comfort with ambiguity is essential as Parachute scales and design work spans multiple initiatives
You are not looking for a management-only role focused solely on administrative duties. This role combines management, strategic design leadership, and hands-on craft coaching to enable designer success
You aren't seeking a purely individual contributor role. You may still roll up your sleeves to drive high-quality execution, but this position requires balancing hands-on design guidance with team leadership and coaching
You aren't looking to focus exclusively on small, isolated feature work. This role requires a systems-level perspective across multiple initiatives
This role may not be a fit for designers whose experience has been primarily in consumer-facing products with limited exposure to complex B2B solutions or regulated environments.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary (based on level and experience)
$170,000 - $210,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$170k-210k yearly Auto-Apply 14d ago
Lead Analytics Engineer
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
About the Role
The Lead Analytics Engineer drives scalable data solutions, enabling actionable insights and strategic business decisions across the company. This role combines deep technical expertise with leadership responsibilities by leading high-impact initiatives, mentoring the analytics team, and shaping data strategy.
Responsibilities
Technical Leadership
Design, optimize, and scale end-to-end data pipelines and cloud-based infrastructure for analytics, reporting, and machine learning.
Own data integration, transformation, and modeling processes, ensuring accuracy, accessibility, and analytical readiness.
Lead implementation of dbt, Looker, and other modern analytics tools to deliver scalable, maintainable solutions.
Define and enforce standards for data modeling, data governance, lineage, monitoring, and compliance.
Evaluate emerging technologies and drive architecture decisions to future-proof the platform.
Project & Team Leadership
Lead complex initiatives spanning multiple teams and business domains.
Set project direction, ensure timely delivery, and maintain high-quality standards.
Translate business requirements into robust technical solutions.
Mentor data analysts and analytics engineers on technical challenges, best practices, and career growth.
Strategic Contribution
Collaborate with leadership to ensure the data platform aligns with business objectives.
Identify opportunities to improve efficiency, scalability, and business impact through data.
Facilitate alignment across technical and non-technical stakeholders, promoting a culture of data-driven decision-making.
Foster knowledge sharing, continuous feedback, and cross-team collaboration.
Qualifications
Experience & Education
Bachelor's degree in Computer Science, Data Science, related field, or equivalent experience.
7+ years in data engineering or analytics engineering delivering scalable, high-impact solutions.
1+ years in senior-level roles with leadership and cross-team responsibilities.
Experience in cloud-native environments (BigQuery, Snowflake, Redshift, or similar).
Technical Skills
Expert in SQL, Python, and modern analytics tools (dbt, Fivetran, Airflow, or equivalents).
Strong experience in data modeling, ELT/ETL pipelines, and cloud data warehouses.
Advanced proficiency with Looker or similar BI tools (LookML, dashboards, visualization).
Knowledge of data governance, quality frameworks, and testing methodologies.
Familiarity with machine learning pipelines, predictive modeling, or AutoML is a plus.
Leadership & Soft Skills
Proven ability to lead technical initiatives and mentor team members.
Strong problem-solving skills, designing scalable, maintainable architectures.
Excellent communication with technical and non-technical audiences.
Comfortable navigating ambiguity and driving decisions in fast-paced environments.
Experience in influencing senior stakeholders without direct authority.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Bands (based on experience and level)
Analytics Engineer III: $130,000 - $180,000
Analytics Engineer IV: $170,000 - $210,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$170k-210k yearly Auto-Apply 23d ago
Lead Data Analyst
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
About the Role
The Lead Data Analyst drives data-driven decision-making across the organization by delivering actionable insights that shape business strategy. This role combines deep analytical expertise with leadership responsibilities by leading high-impact analyses, mentoring the analytics team, and partnering with stakeholders to solve complex business problems.
Responsibilities
Analytical Leadership
Lead complex, cross-functional analyses that directly inform strategic business decisions and product direction.
Own end-to-end analytical projects from problem definition through insight delivery and impact measurement.
Design and implement analytical frameworks, metrics, and dashboards that enable self-service insights across the organization.
Define and enforce standards for analytical rigor, documentation, and best practices.
Translate ambiguous business questions into structured analytical approaches with clear methodologies.
Project & Team Leadership
Lead high-complexity initiatives spanning multiple teams and business domains.
Set project direction, ensure timely delivery, and maintain high-quality analytical standards.
Translate complex analytical findings into clear, actionable recommendations for technical and non-technical audiences.
Mentor data analysts on analytical techniques, business acumen, and career growth.
Strategic Contribution
Partner with leadership to identify opportunities where data can drive efficiency, growth, and business impact.
Facilitate alignment across stakeholders by integrating analytical insights with business context.
Champion a culture of experimentation, measurement, and data-driven decision-making.
Foster knowledge sharing, continuous feedback, and cross-team collaboration.
Qualifications
Experience & Education
Bachelor's degree in Computer Science, Data Science, related field, or equivalent experience.
7+ years in data analysis, business intelligence, or related analytical roles delivering high-impact insights.
1+ years in senior-level roles with leadership and cross-functional responsibilities.
Experience working with modern data stacks and cloud data warehouses (BigQuery, Snowflake, Redshift, or similar).
Technical Skills
Expert in SQL and data analysis with strong proficiency in Python for statistical analysis.
Advanced experience with Looker or similar BI tools (LookML, dashboard development, visualization best practices).
Knowledge of statistical methods, A/B testing, experimentation design, and causal inference.
Experience with data modeling concepts and collaborating with analytics engineers on data infrastructure.
Familiarity with predictive modeling, machine learning concepts, or advanced analytics is a plus.
Leadership & Soft Skills
Proven ability to lead analytical initiatives and mentor team members.
Strong problem-solving skills with ability to structure ambiguous problems and design analytical approaches.
Exceptional communication skills translating complex analyses into compelling narratives for diverse audiences.
Comfortable navigating ambiguity and driving decisions in fast-paced environments.
Experience influencing senior stakeholders and driving business strategy through data insights.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Bands (based on level and experience)
Data Analyst III: $120,000 - $170,000
Data Analyst IV: $160,000 - $200,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$160k-200k yearly Auto-Apply 23d ago
Director of Engineering
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
Responsibilities
Influence company goal setting by representing engineering's current and future capacity & capabilities.
Strategically align division teams with the company direction, then communicate the vision and plan to the rest of the engineering team and other stakeholders.
Understand how to navigate a complex domain area and reconcile market, budget, and competing priorities as constraints.
Department budget ownership not limited to but including current headcount, team development, education, tooling, hiring and retention.
Track and evaluate key performance metrics, objectives, dependencies, status, and results of a growing product portfolio
Shape technical processes with the assistance of engineering leadership.
Lead engineering managers, mentor next level down leaders, and build engineering teams in a high-growth environment
Empower developer productivity and set the tone for the culture of the department
Evaluate technology partners, where appropriate
Collaborate with other departmental leaders (Product, Design, Technical Program Management, Data) to organize initiatives and organizational growth plans
Manage, track and promote employee engagement by building a mission-driven culture of improving patient's lives built on teamwork, autonomy, interdependence and creative problem-solving
Direct key technical decisions related to application and data model design.
Understanding of data structures, TDD, and software engineering design patterns and principles.
Requirements
3+ years of managing and leading high growth engineering organizations
5+ years experience in a scaling SaaS organization with opinions on how to grow engineering specifically
3+ years leading 2+ engineering teams
7+ years prior programming experience
Experience in healthcare: HL7, FHIR, HIPAA and other healthcare compliance constraints.
Experience building and supporting multi-tenant solutions in a SaaS model
Experience delivering in agile and other modern development methodologies
Experience with cloud infrastructure services such as AWS, Azure, and Google Cloud
Excellent collaboration and communication skills with other departments and leadership
Bachelor's Degree in Computer Science from an accredited college or university or equivalent experience
Must be legally authorized to work in the United States and must be located in the continental US for the duration of the employment
Nice to have
Familiarity with our technology: ruby on rails, react, mirth
Knowledge in container technology, infrastructure as code, and cloud-based engineering practices.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Bands (based on level and experience)
Senior Engineering Manager: $225,000 - $260,000
Director: $240,000 - $300,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$240k-300k yearly Auto-Apply 15d ago
Account Executive, HME Provider Sales
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
About the Role
We seek a driven and results-oriented HME Provider Account Executive to join our dynamic sales team. As an Account Executive, you will be critical in acquiring new customers and growing revenue by selling our cutting-edge solutions. You will manage the complete sales cycle, from prospecting to closing, and work closely with cross-functional teams to ensure customer success.
Key Responsibilities
Identify and qualify potential customers through research, networking, and inbound leads.
Develop and execute strategies to generate and nurture sales opportunities.
Conduct discovery calls and product demonstrations to understand customer needs and showcase solutions.
Manage the sales pipeline using CRM tools, maintaining accurate records of interactions and progress.
Prepare and present proposals, pricing, and contracts to prospective clients.
Build and maintain strong relationships with decision-makers and stakeholders.
Serve as a trusted advisor to clients, providing insights and recommendations tailored to their business challenges.
Work closely with marketing, customer success, and product teams to align efforts and deliver exceptional customer experiences.
Provide feedback to internal teams regarding customer needs and market trends.
Meet and exceed monthly, quarterly, and annual sales targets.
Analyze sales metrics and performance data to improve strategies and outcomes continuously.
Qualifications
Proven experience as an Account Executive, Sales Representative, or similar role in the SaaS industry.
Demonstrated ability to meet or exceed sales quotas.
Excellent communication, presentation, and negotiation skills.
Proficiency with CRM software (e.g., Salesforce, HubSpot) and sales tools.
Ability to work independently and as part of a collaborative team.
Bachelor's degree in business, Marketing, or a related field (preferred).
Results-driven and highly motivated to achieve goals.
Strong problem-solving and critical-thinking skills.
Adaptability in a fast-paced, evolving environment.
Excellent time management and organizational skills.
Willing to travel 30% at a minimum
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Base Salary (based on level and experience)
$70,000 - $90,000 + Commission
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$70k-90k yearly Auto-Apply 11d ago
Senior Accountant
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
About the Role
The Senior Accountant will assist with the monthly financial close process and oversight of the company's financial processes. They will prepare journal entries, reconcile account balances, maintain the general ledger and prepare ad-hoc reports. This candidate will play an important role in an exciting and growing company.
What You'll Do
Assist with the monthly financial close process - ensuring all costs incurred are properly recorded, preparing journal entries and maintaining the general ledger
Conduct account balance reconciliations and prepare ad-hoc reports for other members of the organization
Manage cash, credit card spend, and AP/AR
Assist with payroll and other general administration, as needed
Analyze and synthesize financial data, working collaboratively with business stakeholders
Assist with compilation of information for preparation of tax returns, financial statement audits, and sales tax returns
Organize contracts, tracking compliance with various vendor & customer agreements
Contribute to improving expense approval processes and other company-wide policies
Document / maintain accounting policies and procedures to ensure regulatory compliance and integrity of financials
Assist in development/implementation of new procedures to enhance the workflow of the department
Support the team with special projects analyzing our financials, detailed costs, and other analyses
About You
Proactive: act with independence and bring new ideas to Parachute Health
Desire to join a team of proactive colleagues focused on positive outcomes
Data-driven: measure and improve the impact of your outreach efforts
Attention to detail: you are organized and savor getting the details right
Critical lens: an eye on constant improvement of processes
Multi-tasker: ability to manage various processes and reporting in tandem
Requirements
Bachelor's degree in finance or accounting
3-5 years of experience in internal accounting or finance, public accounting a plus
Excellent time management/communication skills and attention to detail
Proficiency in Microsoft office suite
Knowledge of GAAP Accounting Standards and degree of familiarity with SaaS industry a plus
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Flexible Vacation Policy
Annual Company-Wide Bonus (up to 15%)
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office and Wellness Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Band (based on level and experience)
$85,000 - $110,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$85k-110k yearly Auto-Apply 23d ago
Global Sourcing Manager (Textile/Fabric)
Parachute Health 4.5
Parachute Health job in Los Angeles, CA
SUMMARY: We are looking for a detail-oriented and strategic Sourcing Manager to join our team. This role will be responsible for managing Parachute's global sourcing across multiple categories, ensuring high-quality, cost-effective supply chain operations. The Sourcing Manager will collaborate cross-functionally with vendors, designers, merchants, and planners to bring beautiful, functional, and quality made products to market while strengthening vendor partnerships and operational excellence.
Reports to: Director, Sourcing
Location: Culver City, CA - in office M-TH
What You'll Do:
Vendor Management
Identify, evaluate, and onboard new suppliers and manufacturing partners that align with Parachute's quality, design, and sustainability standards.
Build and maintain strong relationships with global vendors to optimize capacity, lead times, and production flexibility.
Negotiate pricing, terms, and contracts to balance cost efficiency with product integrity.
Seasonal Development
Partner with Design / Product Development teams determine vendor allocation to ensure vendors can meet product specifications, compliance standards, and quality benchmarks
Drive on-time sample development and production readiness in alignment with seasonal calendars
Continually track sample status against milestone calendar
Own regulatory testing tracking and reporting for your specific developments
Costing
Manage product costing, margin analysis, and sourcing strategies to meet business targets
Provide visibility into sourcing trends, material costs, and risk factors that may impact profitability
Manage packaging requirements with domestic and overseas vendors; including hangtags, cards, ribbon, plastic wrapping/bags, boxes
Own label requirements tied to specific certifications
Review and approve TOPs
Sustainability Certification Management
Vendor Compliance and Performance
Track assigned vendor certifications (social compliance, quality, etc.,) requesting updated certifications 3+months prior to renewal dates
Ensure vendors have up to date Vendor Operations Guides
Consolidate feedback from cross-functional partners (Design, Production, Logistics, and Design) to quantify supplier scores; establishing quarterly presentation of all performance metrics
Who You Are:
Bachelor's degree in Supply Chain Management, Business, or related field.
5+ years of experience in sourcing, vendor management, or supply chain within home, apparel, or consumer goods industries.
Strong knowledge of global sourcing, textiles, manufacturing processes, and cost negotiation.
Proficiency with KPIs and Performance Analytics: Measuring on-time delivery, quality scores, response time, cost competitiveness; Excel / Google: PivotTables, VLOOKUP/XLOOK UP, Data Validation
Proven track record of managing international vendor relationships.
Excellent communication, negotiation, and organizational skills.
Passion for sustainability, product quality, and innovation.
Ability to thrive in a fast-paced, entrepreneurial environment.
You Own the Outcome and show up with rigor, accountability and a bias for action.
You Spring Forward and embrace everything with energy, adaptability, positivity and maturity.
You Build the Best and are committed to growth, dreaming big, and sharing and receiving feedback in the spirit of always improving.
What You'll Get:
Free bedding for a great night's sleep, an awesome discount and $300 worth of free product a year!
Health, dental and vision benefits with 100% employee coverage offering
Flexible vacation packages
401k
Competitive salary and stock options
Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $95,000 - $110,000.
About Us
Parachute is a modern lifestyle brand focused on creating premium, responsibly-made home essentials. At Parachute we exist to fill homes with soft landings. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That's why they say there's no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into a home.Parachute was certified as a great place to work! Check us out here.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from ********************* email address. For added security, where possible, apply through our company website at
*****************************
.
$95k-110k yearly Auto-Apply 4d ago
Part-Time Sales Associate West Hollywood
Parachute Health 4.5
Parachute Health job in West Hollywood, CA
Part Time Sales Associate West Hollywood
Parachute's mission is to help you feel at home. It's what inspires our retail store teams to come together every day to enhance the quality of our customers' lives at home. Because we believe that when we take care of our home, it takes care of us.
As a member of our retail team, you'll play an integral role in building a Parachute community within your local area. You'll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it. We put the customer at the center of everything we do, and we want you to be part of that at Parachute!
What this role entails:
Our Part Time Sales Associates bring energy to the Parachute customer experience, with their expert knowledge of Parachute products and by warmly welcoming everyone to our space. They are collaborative, action oriented, results driven, and flexible. They possess a strong sense of teamwork and openness that embodies Parachute's ethos, bringing the Parachute brand experience to customers at the highest standard.
What you'll do:
Sales + Service
Follows direction of Store Manager in upholding daily operations of the store and achievement of Quarterly store KPI's. Contributes to achievement of store KPI's and ensures performance standards are met. Develops a thorough understanding of products and services. Stays updated on new arrivals, features, benefits and pricing.
Ensures the best possible customer experience, in line with Parachute's Brand and CX strategy.
Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology, uses available resources and knowledge to bring the brand experience to life.
Participates in trade and community events and activations in local markets.
Resolves customer concerns or issues to a positive outcome by determining the problem, taking initiative to identify and resolve, and taking partnership with Store Manager or other leader when needed.
Builds loyalty through in-store experience using CRM data capture, endless aisle and other omni-channel solutions. Utilize the platform to create customer connections, follow up and manage customer relationships.
Utilizes design service tools as an extension of our customer experience;.
Operations
Responsible for ensuring accurate timekeeping. Ensures that meal and break procedure is consistently followed. Regularly review all communications/messages/tasks communicated to the store team as appropriate.
Knowledgeable POS (point of sale) and CRM (customer relationship management) systems used to drive the business.
Supports inventory operational excellence: accurate completion of returns, transfers, SFS, BOPIS and donations. Maintains accurate recordkeeping following established procedures. Adheres to established inventory operations requirements, including cycle counts, transfers, inventory prep and TO's.
Maintains high standards of maintenance and organization of the stock room / BOH area, including organization, safety, and inventory operations.
Ensures any maintenance needs are communicated in a timely manner. Utilizes Retail Support Ticket process for all business and operational needs. Submits tickets in a timely manner.
Visual Merchandising
In partnership with the Store Manager, follows the Parachute Visual Merchandising strategy. Maintains floor presentation. Ensures brand integrity is reflected to the customer through enhancements in presentation, product & people.
Support store in the execution of store directives and day to day merchandising needs, as directed by store leadership.
People + Culture
Share observations with Store Manager as it relates to team, business and community during touchbases and through daily and weekly business recaps.
Holds self accountable to responsibilities as based on the role's job description and in compliance with all policies and procedures
Completes training within assigned timeframes, actively learns and follows through on completion and application of learning objectives.
Refer candidates for open positions and be engaged in growing and supporting the talent pipeline.
Other duties as assigned. Duties, tasks and responsibilities may change as directed or as needed by the business.
What you need to have:
Must be available to work a minimum of one weekend day per week, and work during the holiday season.
Retail sales, showroom or customer service experience is preferred.
Education - High School diploma or equivalent is required
Experience using point of sale systems, inventory management software, scanners, barcode labels and shipping programs is preferred
Self motivated, collaborative, positive team player with a can-do attitude and growth mindset required!
Ability to lift up to 10 pounds on a regular basis, and lift up to 40 pounds occasionally
Frequently physically active, including standing, walking, reaching and grasping for long periods of time. Ability to regularly bend or kneel
Ability to regularly climb ladders or step stools
Ability to go up and down stairs occasionally, carrying and moving boxes up and down stairs (depending on location)
Ability to frequently communicate face to face, on the phone or via electronic means
What will help you stand out?
Experience in, and a passion for, home interiors is preferred.
Experience with web-based POS and inventory systems is preferred, along with general technical knowledge and aptitude. Systems experience that will give you an edge: Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, Asana.
What You'll Get:
$100 new hire gift card and free product for a great night's sleep!
Generous 40% employee discount on most Parachute products
Flexible schedules
Quarterly bonus program + incentives
Up to 9 days of sick time per year
Holiday pay
Voluntary commuter benefit program through Optum
This is an hourly non-exempt role that has pay range of $20.25- $22.00 based on experience
Our Commitment to You
We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication with a monthly DE+I newsletter and building a DE+I enrichment and training program.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from ********************* email address. For added security, where possible, apply through our company website at ******************************
#LI-Onsite
$20.3-22 hourly Auto-Apply 22d ago
Senior Software Engineer
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.Responsibilities
Develop in an agile environment, including TDD and flexible pair programming.
Contribute to balanced teams, working with product and design to shape the application.
Direct key technical decisions related to application and data model design.
Maintain stable and performant application stacks.
Consistently deliver quality code that supports business goals.
Understanding of data structures, TDD, and software engineering design patterns and principles.
Participate in an on-call rotation, ensuring timely resolution of critical system issues, and contributing to the continuous improvement of our system reliability and availability
Requirements
Professional Ruby on Rails experience
Minimum of 3 years working in a web-based production environment
Must reside in the U.S.
Nice to have
Delight in learning.
Proficient in multiple other languages (javascript, python, SQL, etc).
Familiar with AWS services (EC2, ECS, S3, RDS, etc).
Exposure to healthcare technologies.
Experience as technical lead on projects working with UX/UI design and/or product management.
Front end expertise in a modern javascript framework (React, Angular, Ember, etc).
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Equity Incentive Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Annual Company Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Bands (based on level and experience)
Senior Software Engineer: $165,000 - $210,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$165k-210k yearly Auto-Apply 23d ago
Store Manager Silverlake
Parachute Health 4.5
Parachute Health job in Los Angeles, CA
Store Manager Los Angeles
Parachute's mission is to help you feel at home. It's what inspires our retail store teams to come together every day to enhance the quality of our customers' lives at home. Because we believe that when we take care of our home, it takes care of us.
As a member of our retail team, you'll play an integral role in building a Parachute community within your local area. You'll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it. We put the customer at the center of everything we do, and we want you to be part of that at Parachute!
What this role entails:
The Store Manager is responsible for leading all daily operations of the store to ensure achievement of business objectives, ensuring that all team members are engaged and successful in their roles and continuously motivating and supporting the team to drive store sales. Store Managers recruit and lead a diverse team, all while coaching in the moment and being an inspirational leader. They cultivate expert knowledge of Parachute products, branding and design. Store Managers are action oriented, results driven, and flexible. They possess a strong sense of teamwork and openness that embodies Parachute's ethos, bringing the Parachute brand experience to customers at the highest standard.
What you'll do:
People + Culture
Recruits and hires a high performing team. Determines needs of the team and makes hiring decisions to support team success and business needs. Responsible for end to end recruiting, including sourcing, reviewing, interviewing, hiring decisions and onboarding. Actively communicates with applicants in a way that respects the candidate experience.
Responsible for supporting a store culture in alignment with Parachute Core Values. Keeps a pulse on engagement using one on ones and regular check-ins. Deliver feedback and coaching as needed.
Ability to problem solve and resolve employee related concerns at the store level, using peers, District Manager and available resources.
Share observations with District Manager as it relates to team, business and community during touchbases and through daily and weekly business recaps, utilizing reporting and analytics.
Ability to influence and work through the leadership team by holding self and team members accountable to AOR's, sales floor leadership expectations and responsibilities as based on the role's job description.
Ensure the team is utilizing all training systems, completing training within assigned timeframes, actively learning and following through on completion of learning objectives.
Manage payroll and schedule adjustments, maximizing productivity to achieve payroll and sales targets within compliance and in alignment to company expectations and legal requirements.
Leads a team of 5-10 retail store team members.
Sales + Service
Accountable for daily operations of the store and achievement of Quarterly store KPI's. Communicates KPI's with store team and identifies strategies to ensure performance standards are met. Sets and manages measurable goals for store team by Quarter.
Responsible for becoming an expert in Parachute products, able to develop a thorough understanding of products and services. Ability to coach, teach and train store team to the same level of expert product knowledge. Stays updated on new arrivals, features, benefits and pricing.
Leads the store and sets the tone to ensure the best possible customer experience, in line with Parachute's Brand and CX strategy.
Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology: coaches, teaches and trains store team using available resources and leadership knowledge to bring the brand experience to life.
Responsible for ongoing community outreach and connections by planning, coordinating, and executing monthly and quarterly events and activations in local markets and to drive and increase traffic, business metrics and brand awareness.
Leads, models, teaches and coaches for a consistent focus on customer engagement and sales floor leadership.
Understanding of reporting and ability to translate results into workable strategy to drive positive outcomes and revenue.
Actively monitors Net Promoter Scores (NPS) to recognize and celebrate our teams. Ensure action plans are set in place for any passive or detractor scores, hold team accountable and coach, teach and re-train when necessary.
Resolves customer concerns or issues to a positive outcome by determining the problem, taking initiative to identify and resolve, and taking partnership with the District Manager when needed.
Builds loyalty through in-store experience using CRM data capture, endless aisle and other omni-channel solutions. Utilize the platform to create customer connections, follow up and manage customer relationships.
Utilizes trade and design service tools as an extension of our customer experience; communicates direction and resources to the team.
Collaborates with cross-functional business partners to support organizational goals; demonstrate the ability to navigate a balance of business needs and Brand strategy.
Operations
Analyze monthly P&L statements to manage budgets and achieve EBITDA. Uses knowledge to drive good business decisions regarding controllable expenditures. Responsible and accountable for managing to store budget on a quarterly basis.
Adheres to scheduling expectations, following SOP to ensure accuracy and timely pay of all employees. Utilizes scheduling system to plan schedules in line with needs of the business and payroll budget. Aligns leadership team to equitable leadership coverage on the schedule. Responsible for accurate timekeeping, including daily timesheet approval and entry into payroll system. Monitors and ensures appropriate usage of PTO, sick time and other leave balances. Ensures that meal and break procedure is consistently followed. Partners with the District Manager to proactively solve problems relating to scheduling, timekeeping and other compliance requirements.
Directs, manages and communicates daily and weekly workload to ensure execution of plans, tasks and strategies across the store. Establishes priorities for the week by evaluating weekly reporting, and direction of Field Leadership team; ensures all communications/messages/tasks communicated to the store team as appropriate.
Knowledgeable of all systems used to drive the business: become in-store expert on utilizing, training, and troubleshooting interactions with POS; understanding how to use and pull data from reporting systems; ability to use the information and reporting to drive positive outcomes.
Responsible for operational excellence as it relates to inventory: accurate completion of returns, transfers, and donations. Maintains accurate recordkeeping following established procedures. Leads and ensures that the store adheres to established inventory operations requirements, including cycle counts, inventory prep and TO's.
Manages and supports inventory levels through direct communication with key business partners to maximize full price selling, maintaining a high sell-through and alignment with new product launches.
Responsible for understanding of operational systems and required training. Ensures new hires complete all required training within the appropriate timelines. Troubleshoots issues and problem solves changes to onboarding experience.
Responsible for adhering to high standards of maintenance and organization of the stock room / BOH area, including organization, safety, and inventory operations.
Responsible for ensuring any maintenance needs are communicated and solved in a timely manner. Responsible for responding to calls or contact from security vendor if something occurs in the store after hours.
Utilizes Retail Support Ticket process for all business and operational needs. Submits tickets in a timely manner. Follows up on requests for service that have not been closed or are in progress.
Monitors stock levels for Parachute-branded supplies; makes special orders for items anticipation of events or other special projects, as directed.
Visual Merchandising
Responsible for leading the execution of the Parachute Visual Merchandising strategy: adhering and executing to all visual operations standards, including visual assessments, sales floor readiness and brand standards. Responds to changes in business or inventory levels to support visual directives.
Maintains floor presentation, accounting for sell-through and inventory levels. Proactively evaluates sales and inventory levels; partners with store team to ensure product is merchandised to drive sales.
Ensures brand integrity is reflected to the customer through enhancements in presentation, product & people.
Creates a positive in-store experience through visual standards with product launches, window changes, visual presentation standards, signage placement, and seasonal directives.
Train and support store team in the planning and execution of store directives and day to day merchandising needs.
Assess store business trends and sell-through by category, using available reporting tools, to identify opportunities for the store.
Develops and maintains positive and effective partnership with Visual team to align and execute upon company visual initiatives.
Other duties as assigned. Duties, tasks and responsibilities may change as directed or as needed by the business.
What you need to have:
Minimum of 3 years of leadership in a retail management, hospitality, customer service, showroom management in a high-volume, high-profile, customer focused environment
Education - High School diploma or equivalent is required
Experience with hiring, training and leading a team is required
Retail visual merchandising and display experience is required
Open availability (Full Time, 40+ hours per week, including weekends and holidays) is required
Ability to work in a flexible, customer focused environment to support the needs of the business, which can change frequently due to changes in market, trends or external factors
Ability to lift up to 10 pounds on a regular basis, and lift up to 40 pounds occasionally
Frequently physically active, including standing, walking, reaching and grasping for long periods of time. Ability to regularly bend or kneel
Ability to regularly climb ladders or step stools
Ability to go up and down stairs occasionally, carrying and moving boxes up and down stairs (depending on location)
Ability to frequently communicate face to face, on the phone or via electronic means
What will help you stand out?
Experience in - and a passion for - home interiors is strongly preferred!
Motivated self-starter, confident leader with a solutions-minded focus.
Must thrive in an entrepreneurial start-up environment. Able to navigate change with self and team. Able to share and communicate feedback and field insights with a growth mindset.
Experience with web-based POS and inventory systems is preferred, along with general technical knowledge and aptitude. Systems experience that will give you an edge: Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, Asana.
Occasional overnight travel
What You'll Get:
$250 new hire gift card, an awesome discount and $300 worth of free product a year!
Generous 40% employee discount on most Parachute products
Health benefits, vision, and dental plans with 100% employee coverage options
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Voluntary supplemental life plan and voluntary short-term or long-term disability plans
Voluntary commuter benefit program through Optum
Wellbeing memberships to kindbody, Health Advocate, TalkSpace & Teladoc
Up to 9 days of sick time per year
Free One Medical membership
Paid parental leave program
Monthly cell phone stipend
Quarterly bonus program + incentives
13 days of PTO + 8 paid holidays
Equity package
401k program
This is non-exempt role that has a pay range of $75,000.00 - $85,000.00 annually depending on the experience
Our Commitment to You
We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication with a monthly DE+I newsletter and building a DE+I enrichment and training program.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from ********************* email address. For added security, where possible, apply through our company website at ******************************
#LI-Onsite
$75k-85k yearly Auto-Apply 43d ago
Business Development Representative, Clinician Sales
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
About the Role
As a BDR, you'll be the front line in identifying and engaging medical practices, clinics, and other healthcare facilities that would benefit from integrating with Parachute Health. Your mission: spark interest, educate potential users, and collaborate with our Account Executives to convert high-potential opportunities into successful partnerships.
Responsibilities
Conduct high-volume outbound outreach (calls, emails, social) to healthcare facilities and users.
Educate prospective ambulatory care partners and suppliers about the value of Parachute's digital ordering platform.
Qualify leads and schedule discovery meetings for Account Executives to drive expansion and integration.
Identify integration potential and articulate how Parachute fits into clinical workflows to reduce delays and improve patient care.
Build and maintain a healthy pipeline of prospects in HubSpot, with detailed tracking of engagement and progress.
Follow up on marketing campaigns, webinar attendees, and inbound leads to uncover interest and drive action.
Become a subject matter expert on how digital connectivity improves operations for both suppliers and ordering clinicians.
Requirements
1-2 years in Sales, Business Development, Customer Success, or a similar function.
Strong experience in cold outreach and lead qualification, ideally in SaaS or healthcare technology is a plus, but not required.
Bachelor's Degree or equivalent experience preferred.
Excellent verbal and written communication skills; you listen well and tailor your message to the audience.
Passion for technology that improves lives-especially in healthcare.
Driven, curious, and eager to improve through feedback.
Highly organized, self-motivated, and proactive.
Must reside in the U.S.
About You
You thrive in fast-paced, goal-driven environments and love connecting with people.
You're naturally curious and ask thoughtful questions to uncover real needs.
You can speak comfortably with clinicians, office staff, and executives.
You understand how to build trust quickly and earn the right to keep a conversation going.
You collaborate closely with peers-BDRs, AEs, Marketing, and Product-to move fast and win together.
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary (based on level and experience)
$58,500 - $70,000 Base + Commission
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$58.5k-70k yearly Auto-Apply 11d ago
Director of Product Marketing
Parachute Health 4.5
Remote Parachute Health job
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.About the Role
Parachute Health is seeking a Director of Product Marketing to lead our product marketing strategy for key products as we scale. This leader will be responsible for defining our value narrative, orchestrating go-to-market initiatives, and driving our product-led growth strategy. You'll be a key partner to our product and commercial teams, bringing market perspectives that shape how we develop, position, and bring solutions to market.
As a strategic leader, you'll focus on:
Crafting compelling product narratives and positioning
Leading cross-functional commercialization efforts
Accelerating our product-led growth strategy
Guiding packaging decisions
Mentoring 1-2 PMMs
What You'll Own
1. Strategic Market Insights & Positioning
Synthesize market trends, competitive intelligence, and user feedback to inform positioning
Partner with Product to ensure market perspectives influence roadmap priorities
Develop differentiated messaging frameworks that resonate with target personas
Lead strategic thinking around product bundling and portfolio positioning
2. Product-Led Growth Strategy
Set vision and strategic direction for user education and in-app campaigns
Guide development of scalable user activation and retention frameworks
Establish metrics and success criteria for product adoption and PLG initiatives
3. GTM & Launch Excellence
Own the launch framework and go-to-market playbook for major releases
Orchestrate cross-functional launch readiness and commercial planning
Define launch tiering methodology and resource allocation
Ensure consistent positioning and messaging across launch activities
4. Packaging & Pricing Direction
Develop pricing frameworks that align with customer value perception
Collaborate with sales and finance leadership on market feedback and refine pricing strategy evolution
5. Team Leadership & Enablement
Mentor PMM associate(s) to support their career growth and Marketing team goals
Establish clear roles and processes between PMM, Product, Sales, and Marketing
Create systems that enable your team to scale content production, delivery, and enablement
Drive executive-level communication and stakeholder alignment
Requirements
7+ years in Product Marketing with progressive leadership experience
Strong background in B2B SaaS, with PLG experience
Track record of successfully leading major product launches
Experience developing GTM strategies that drive measurable adoption
Proven ability to collaborate effectively with Product leadership
Experience building or guiding user education strategies
Experience working with AI-powered products and positioning automation
Strong leadership skills with experience mentoring PMM talent
Strategic thinking around packaging, positioning, and pricing
You must reside in the United States
Nice-to-Have
Experience in healthcare, specifically provider and/or payor organizations
Background in both enterprise sales and PLG motions
Why This Role Matters
Parachute's growth and widening set of stakeholders requires a strategic product marketing leader who can elevate how we bring solutions to market. You'll be instrumental in:
Crafting our go-to-market strategy across key product investments and audiences
Building the systems to support our scaling Product Marketing organization
Ensuring our product narrative resonates with our diverse user base
Driving adoption through strategic product-led and sales-led initiatives
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Equity Incentive Plan
Remote-First Company with a NYC office, offering a physical workspace for our greater New York City area employees.
Annual Company Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary Bands (based on level and experience)
$140,000 - $195,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$140k-195k yearly Auto-Apply 23d ago
Senior Manager E-commerce (Site Merchandising)
Parachute Health 4.5
Parachute Health job in Los Angeles, CA
As the Senior Manager of E-commerce Site Merchandising, you will lead the strategic vision and execution of Parachute Home's onsite merchandising and digital storefront, while also owning the operational integrity of the e-commerce platforms that power it. This role blends commercial leadership, brand and UX sensibility, and analytics-driven decision making with strong operational rigor across Shopify, NetSuite, Celigo, and supporting systems.
As a key digital commerce leader, you will shape site architecture, navigation and discovery, product launches, promotions, and seasonal go-to-market strategies, while ensuring backend systems, workflows, and integrations function reliably to support growth. You will own both how the site performs visually and commercially and how effectively it operates behind the scenes, partnering closely with Retail, Marketing, Product, Operations, Finance, and third-party technology partners.
Reports to: VP of Retail
Location: Culver City, CA - in office M-TH
What You'll Do
Set and execute the digital merchandising strategy, including site taxonomy, navigation and search logic, category and collection placement, PDP structure, cross-sell and upsell modules, and landing pages.
Own the end-to-end onsite experience across desktop and mobile, ensuring seasonal storytelling, product launches, and campaigns are executed accurately, on-brand, and optimized for conversion.
Translate business priorities into a clear digital merchandising roadmap aligned to Retail, Brand, Product, Marketing, and operational calendars.
Drive commercial performance through ongoing site optimization, improving conversion, AOV, attachment, margin, and lifetime value.
Lead site content workflows from planning and creative briefs through build, QA, launch, performance tracking, and iteration.
Own the health, performance, and reliability of core e-commerce platforms, including Shopify, NetSuite, Celigo, and integrated third-party tools.
Manage the site feature roadmap, collaborating closely with in-house backend engineers and third-party partners to ensure timely, high-quality execution of site enhancements, A/B tests, personalization initiatives, and new functionality.
Serve as the primary point of accountability for system issues impacting orders, inventory accuracy, pricing, promotions, and launches.
Lead e-commerce initiatives end-to-end, including requirements definition, scoping, timelines, testing, launch readiness, and post-launch optimization.
Who You Are
8+ years of progressive experience in eCommerce site merchandising, digital commerce, UX or site optimisation roles at a multi‑SKU DTC or omni‑channel retail brand (brand experience preferred).
Proven track record as a strategic commerce leader, driving measurable business results through merchandising, conversion optimization, and cross-functional influence.
Technical fluency with Shopify (including Search & Discovery), CMS platforms, personalization engines, recommendation tools, and site search logic.
Deep analytical skills: fluency in analytics tools (Google Analytics/GA4, Looker/Tableau, etc), ability to interpret data and translate into clear commercial recommendations.
Thrives as a self-starter who can make strategic decisions, manage competing priorities, and maintain quality and brand standards with limited hands-on guidance.
Strategic thinker with operational rigor - able to balance big-picture vision with hands-on execution in a fast-paced, dynamic environment.
Excellent cross‑functional collaboration and communication skills - able to influence senior stakeholders and lead through partnership.
Brand aesthetic sensibility + commercial instinct: ability to balance brand storytelling and elevated visuals with measurable business impact.
Tools you know: Shopify (including Search & Discovery or equivalent), analytics (GA4, Looker), session insights (Clarity/ContentSquare), reviews/UGC, rec engines, Sheets/Excel, task trackers (Asana/Jira), GTM literacy.
You Own the Outcome and show up with rigor, accountability and a bias for action.
You Spring Forward and embrace everything with energy, adaptability, positivity and maturity.
You Build the Best and are committed to growth, dreaming big, and sharing and receiving feedback in the spirit of always improving.
What You'll Get:
Free bedding for a great night's sleep, an awesome discount and $300 worth of free product a year!
Health, dental and vision benefits with 100% employee coverage offering
Flexible vacation
401k
Competitive salary and stock options
Parachute takes a market-based approach to pay. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $120,000 - $140,000.
About Us
Parachute is a modern lifestyle brand focused on creating premium, responsibly-made home essentials. At Parachute we exist to fill homes with soft landings. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That's why they say there's no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into a home.Parachute was certified as a great place to work! Check us out here.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from ********************* email address. For added security, where possible, apply through our company website at
*****************************
.
$120k-140k yearly Auto-Apply 7d ago
Director of Merchandise Planning & Inventory Management
Parachute Health 4.5
Parachute Health job in Los Angeles, CA
Parachute Home is seeking a Director of Merchandise Planning and Inventory Management to own and evolve our demand forecasting, supply planning, and inventory strategy as we scale. This role is a critical business leader responsible for translating demand into actionable inventory plans, balancing growth with working capital efficiency, and ensuring product availability across all channels.
Reporting to the CFO, the Director of Merchandise Planning and Inventory Management will partner closely with Design & Merchandising, Supply Chain, and Revenue leaders to set financial targets, optimize inventory flow, and drive disciplined planning processes. As both a strategic leader and hands-on operator, this role will modernize tools, systems, and ways of working to build best-in-class planning capabilities that support Parachute's continued growth and operational excellence.
Reports into: CFO
Location: Culver City, CA - in office M-TH
What You'll Do:
Process and System Leadership: Re-establish and optimize the framework for Demand Forecasting, Supply Planning, and Allocation processes, systems, and reporting to ensure inventory levels achieve financial targets.
Cross-Channel Demand Planning: Partner with E-commerce, Retail, and B2B channels leads to build high-level Demand Forecasting targets. Sign off on all final merchandise planning targets and provide oversight to meet financial goals.
Inventory Strategy & Optimization: Develop and implement inventory management strategies that optimize stock levels across all selling channels (stores, online, wholesale) and locations (stores and warehouse), balancing service levels with working capital efficiency.
Financial Analysis and Open-to-Buy: Analyze sales trends, margin performance, and key metrics to identify opportunities and risks. Lead the monthly Open-to-Buy process and seasonal investment reviews, providing recommendations on receipt needs.
Cross-Functional Alignment: Collaborate with Merchandising and Supply Chain teams to align inventory planning with product lifecycles, including launches, promotions, and discontinuations.
Data Insights: Leverage data to implement inventory forecasting models utilizing historical data and market analysis for accurate future demand prediction. Lead cross-functional teams in developing technology solutions to enhance organization-wide inventory visibility and control.
Visibility, Monitoring, and Control: Provide Netsuite and dashboard visibility of all inventory movements to ensure the timely and accurate arrival and allocation of working capital. Monitor and analyze inventory performance metrics weekly to optimize stock turnover, reduce excess inventory, and adjust inventory flows monthly. Establish and maintain inventory control policies and procedures to ensure compliance with company objectives.
Financial and Budget Coordination: Coordinate with the Finance department to manage inventory OTB budgets and financial planning, ensuring cost-effectiveness and profitability in all inventory operations.
Team Leadership and Development: Train and mentor inventory planning and allocation team members, fostering a culture of continuous improvement and professional development.
Who You Are:
10+ years in demand forecasting, merchandise planning, or inventory management; 5+ years in leadership
Must have +5 years Netsuite experience
Experience in Ecommerce, Retail & B2B, ideally in high-growth environments
Strong analytical and technical skills; comfortable with large datasets
Hands-on, results-driven, and able to navigate ambiguity
Effective communicator and influencer across all levels
Player/coach leadership style - able to dive into details and drive strategic change
You Own the Outcome and show up with rigor, accountability and a bias for action.
You Spring Forward and embrace everything with energy, adaptability, positivity and maturity.
You Build the Best and are committed to growth, dreaming big, and sharing and receiving feedback in the spirit of always improving.
What You'll Get:
Free bedding for a great night's sleep, an awesome discount and $300 worth of free product a year!
Health, dental and vision benefits with 100% employee coverage offering
Flexible vacation
401k
Competitive salary, commission program and stock options
Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. Estimated pay range for this position is $150,000 - $175,000.
About Us
Parachute is a modern lifestyle brand focused on creating premium, responsibly-made home essentials. At Parachute we exist to fill homes with soft landings. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That's why they say there's no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into a home.Parachute was certified as a great place to work! Check us out here.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from ********************* email address. For added security, where possible, apply through our company website at
*****************************
.
$150k-175k yearly Auto-Apply 5d ago
Brand Manager
Parachute Health 4.5
Parachute Health job in Los Angeles, CA
Summary: The Brand Manager is a dynamic thinker who understands the heart and soul of the Parachute brand and is able to further our vision while developing out of the box / innovative marketing tactics. This role will always be on the hunt for new and exciting opportunities that are centered around storytelling that also have efficiencies and scale. The Brand Manager will be responsible for shaping and executing brand initiatives with a primary focus on building and maintaining an influencer network, developing strategy for organic social channels, supporting PR initiatives and ideating and executing experiential marketing. This role works collaboratively with cross-functional partners, the wider marketing team and external vendors to execute Parachute's overall brand and marketing strategy.
Reports to: SVP, Marketing
Location: Culver City, CA - in office M-TH
What You'll Do:
Manage all aspects of the Parachute influencer and brand ambassador program including strategy, budgeting, outreach and day-to-day communication.
Measure and track influencer campaign ROI, including engagement rates, sales lift, and brand awareness metrics.
Monitor social media metrics, such as follower growth, engagement rate, and website traffic from social channels, to assess campaign effectiveness.
Work cross functionally with Creative to develop brand messaging on special initiatives, quarterly messaging, partnerships and collaborations.
Manage weekly brand calendar with inspiring themes, product priorities, new launches, promo information, etc, and share cross-functionally
Field inbound and outbound partnership and collaboration communications in partnership with B2B partners.
Collaborate with merchandising team to understand product and category priorities quarterly and yearly
Liaison with PR teams in support of brand initiatives and sample shipping
Develop strategy and oversee social media tactics from concepts to execution to calendaring.
Stay informed on industry trends, competitive landscape, and customer behavior to identify opportunities for brand growth and differentiation. Use consumer insights to inform brand strategy and decision-making.
Who You Are:
Strong knowledge of brand messaging and creative strategy
3-5 years working with influencers
Social media experience required
Impeccable written and verbal communication skills
Strong organizational, planning, problem-solving and decision-making skills
Degree in marketing or related field, or equivalent experience
Ability to work fast and multi-task
Ability to work effectively in a team environment as well as independently
Experience or passion for home, design or fashion space preferred
Management experience desired but not required
What You'll Get:
Free bedding for a great night's sleep, an awesome discount and $300 worth of free product a year!
Health, dental and vision benefits with 100% employee coverage offering
Flexible vacation packages
401k
Competitive salary and stock options
Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $95,000 - $120,000.
About Us
Our belief is that when we take care of our home, it takes care of us. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That's why they say there's no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into so much more.
Parachute was certified as a great place to work! Check us out here
Our Commitment to You
We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication and building a DE&I enrichment and training program.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from ********************* email address. For added security, where possible, apply through our company website at ******************************
Zippia gives an in-depth look into the details of Parachute Health, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Parachute Health. The employee data is based on information from people who have self-reported their past or current employments at Parachute Health. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Parachute Health. The data presented on this page does not represent the view of Parachute Health and its employees or that of Zippia.
Parachute Health may also be known as or be related to Parachute Health, Parachute Health LLC, Parachute Health, LLC and Parachute Health, LLC,.