GoodLeap Jobs

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Strategy Execution Director is the second‐in‐command to the Head of Payments Solutions, responsible for driving execution, identifying risks and opportunities, and ensuring strategic priorities are met. This role acts as a force multiplier, optimizing operations, improving cross‐functional coordination, and taking initiative to solve challenges before they arise. The Strategy Director plays a key role in shaping the future of the payments business, ensuring scalable growth, operational excellence, and a competitive market position. Essential Job Duties & Responsibilities: * Act as a trusted advisor and right-hand partner to the Head of Payments Solutions, helping to define and execute business strategy. * Work with Head of Payment Solutions to manage the Payments strategic planning process and monitor performance against the plan ongoing. * Develop and enhance Payments Solution infrastructure around budgeting, policies and procedures and other routine business processes. * Identify key business risks and opportunities in the payments landscape, proactively driving initiatives to mitigate risks and capitalize on growth. * Lead execution of strategic initiatives, ensuring alignment with revenue, adoption, and customer retention goals. * Serve as a decision-making proxy for the Head of Payments Solutions when needed. * Use data-driven methodologies to continuously assess payments operations, merchant onboarding, and transaction processing to identify inefficiencies and process improvements and implement solutions. * Oversee key projects, including payment platform enhancements, partner integrations, and compliance initiatives. * Work closely with sales, product, risk, and compliance teams to ensure seamless execution of business objectives. * Implement best practices for process optimization, risk management, and decision-making. * Monitor industry trends, regulatory changes, and competitive dynamics in the payments space to inform strategic decisions. * Identify potential risks in merchant adoption, fraud prevention, and transaction processing, proactively implementing solutions. * Provide data-driven insights and recommendations to support leadership decision-making and revenue growth. * Take ownership of high-priority projects, ensuring timely execution without waiting for direction. * Drive initiatives to enhance product adoption, improve merchant satisfaction, and increase transaction volume. * Step in to fill operational gaps, resolve critical issues, and ensure business continuity. Required Skills, Knowledge & Abilities: * Bachelor's or Master's in Business, Finance, or a related field. * 7+ years of experience in payments, fintech, financial services, or a strategic operations role. * Deep understanding of payments infrastructure, merchant acquiring, and regulatory requirements. * Strong ability to anticipate challenges, identify solutions, and implement change. * Exceptional problem-solving, execution, and leadership skills with a bias for action. * Outstanding communication and relationship-building abilities across internal teams and external partners. * Ability to thrive in a fast-paced, high-growth environment with agility and resilience. $215,000 - $250,000 a year In addition to the above salary, this role may be eligible for a bonus and equity. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Senior Litigation Case Manager - Morgage Servicing Position Summary: The Senior Litigation Case Manager will work hands-on with the VP, Senior Managing Litigation Counsel, Legal Department staff, outside litigation counsel, internal loan servicing departments and Selene's investors to effectively and efficiently manage and resolve mortgage litigation cases. This person must be proactive and have the ability to work independently. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for the management of all assigned litigation cases. Emphasis on proactive monitoring, risk identification and escalation. Work independently with outside counsel to develop and implement litigation strategies. Prepare written summary of case and discuss with counsel and outside investors. Update and maintain the Thompson Reuters Legal Tracker litigation database and report on the status of the litigation, strategy and upcoming critical events and dates to management and investors. Track and follow-up on hearings, depositions, motions, pleadings, etc. Assess new litigation matters and determine risk and resolution strategies, including settlement options. Anticipate and plan for all phases of litigation. Manage all aspects of the discovery process, including assisting with drafting and responding to discovery requests, preparing witnesses for depositions and coordinating the production of documents. Manage the relationship with outside counsel, including procuring regular updates and ensuring that all work is completed efficiently and cost-effectively. Review and approve outside counsel budgets and invoices. Notify VP of high-risk matters upon intake (class actions, Selene named, etc.) Assist with miscellaneous legal tasks such as subpoenas, assisting law enforcement, and responding to regulatory requests. Assist on special projects assigned by management and assume responsibility for successfully achieving objectives. Assist VP in training new and existing litigation staff. Ability to generate reports and knowledge of Microsoft Excel useful. Provide additional coverage of litigation matters and special tasks when individual team members are out of the office. Handle inquiries by responding to emails within 24 hours. Provide recommendations for procedural changes and improvements as they pertain to the department Research and/or analyze requests in accordance with established guidelines and determine the appropriate course of action. Maintain a high degree of confidentiality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with the ability to prioritize and maintain a large volume of multi-faceted work. Also required is the ability to be flexible and adapt to a fast-paced and changing business environment. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidates must have: Extensive knowledge of and experience with laws, regulations, and investor and insurer guidelines governing residential mortgage servicing (including but not limited to: CFPB, GNMA, FHA, VA, USDA, FNMA, and FHLMC). Extensive knowledge of and experience with common mortgage servicing databases, including MSP, LPS, ICE, Legal Tracker, etc. Understanding of mortgage loan servicing and the default, foreclosure, bankruptcy, and loss mitigation processes. Strong communication skills, strong analytical skills and strong organizational skills with attention to detail. Must meet individual and team case management goals. Effectiveness as a team player. Ability to easily prioritize job duties according to the needs of the company. Strong sense of professionalism and positivity. Ability to develop rapport with all levels of associates and establish credibility. Excellent listening skills and the ability to use good judgment. Strong interpersonal/relationship building skills. Problem solving and decision-making ability. Ability to produce quality work. Ability to think and solve problems strategically. Ability to multi-task and consistently meet multiple deadlines. Ability to use good judgment Education / Experience: Bachelor's degree (B. A.) from an accredited four-year college or university; or an Associate's degree (A.A.) from an accredited college plus a paralegal certification, and at least ten years related experience as a paralegal or litigation specialist in mortgage servicing. Must have experience in the legal department of a mortgage servicer. Computer Skills: Legal Tracker or a similar litigation case management database, MSP, Black Knight/LPS, Microsoft Office (Word, Excel, Outlook, Access, PowerPoint, Publisher), Internet Explorer. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Senior Investor Reporting Analyst Ensures that activities, balances, payments and reporting are carried out in a controlled, timely and accurate manner while working with all Investor portfolios, including private and government sponsored enterprises. Essential Duties and Responsibilities include the following. Other duties may be assigned. Prepares accurate reporting and remitting in accordance with the Investor's guidelines (includes daily, monthly, and interim reporting and remitting obligations). Reconciles actual activity to reported activity. Compares loan resolution data reports against the modification agreements to ensure accuracy of adjustments reported on the interim and monthly remittance reports. Prepares reports and remit funds associated with payoffs, short sales and all other interim events to Investors. Performs pool to security reconciliation and test of cash. Establishes and maintains pool headers in the MSP servicing system. Ensures advances are made in a timely and accurate manner. Processes monthly fees of interest loss from payoffs and curtailments and guaranty fees charged by the Investor. Researches, resolves and documents all variances in the Investor Reporting application (e.g., MSP system, internal reporting systems, Freddie Mac Portal, Fannie Mae Portal, Ginnie Mae Portal). Maintains copies and tracks all trailing adjustments from various sources to report to the Investor within the given month. Assists bank reconciliation staff with balancing of custodial accounts. Monitors P&I custodial accounts to ensure that no overdrafts occur. Establishes and manages effective relations with the Investors' reporting and remitting counterparts. Compiles and reconciles remittance reports of loans serviced by prior servicer during transition of loans to Selene. Prepares and maintains detailed written procedures for each investor. Reviews new servicing agreements to ensure compliance with reporting and remitting requirements. Prepares reports required by regulatory agencies. Assists with internal and external audit requests for information and related audits. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with the ability to prioritize and maintain a large volume of multi-faceted work. Also required is the ability to be flexible and adapt to a fast-paced and changing business environment. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Requires a high school diploma or general education degree (GED); Bachelor's degree (B. A.) in Accounting or Finance from four-year college or university a plus. Three to five years pertinent experience in investor reporting and remitting, with preferred experience with in government sponsored enterprises reporting and remitting obligations (e.g., Ginnie Mae, Fannie Mae, Freddie Mac). A demonstrated understanding of various remittance methods which includes Actual/Actual, Schedule/Schedule and Schedule/Actual. Hands-on experience within most major areas of residential mortgage servicing using the MSP servicing system, including payment processing, bank reconciliations, and loan resolution (e.g., loan forbearance, loan modifications, short sales, bankruptcy, foreclosure, real estate owned (REO). Language Ability: Ability to read, analyze, and interpret investor guidelines, financial reports, and legal documents. Ability to respond to common inquiries or complaints from Investors, regulatory agencies, or members of the business community. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Microsoft Office; the MSP servicing system; strong knowledge of modeling and analysis spreadsheet software (Excel). Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)

🚀 Our Mission at 360 Insurance Group At 360 Insurance Group, we are driven by a commitment to provide the highest level of professional service, built on a foundation of empathy and care. Our mission is to ensure that every client receives perfect coverage tailored to their unique needs and circumstances. We aspire to build a dynamic final expense telesales program that not only attracts and cultivates top-tier agents but also empowers them. Through comprehensive training, robust support, and cutting-edge resources, we aim to create a culture of excellence where our agents thrive and our clients experience unparalleled service. 🌟 Our Core Values 💼 Professionalism: We value consistency, reliability, and the readiness to win every day. Our agents are equipped to face challenges with resilience and determination. 🏆 Excellence: Striving for excellence is in our DNA. We continuously aim to improve and innovate, ensuring that both our agents and our agency achieve exceptional outcomes. 🤝 Teamwork: We believe in cultivating a positive company culture that places great importance on teamwork and working together to achieve success as a team. Our friendly yet competitive nature sets the foundation for a supportive and collaborative work environment. ❤️ Why Agents Love Working With Us 🆓 Free Leads & Tools: Enjoy access to free leads, enhancing your potential to secure more deals without additional costs. Plus, benefit from our state-of-the-art CRM, dialer, and other essential tools provided at no charge to support your sales efforts and streamline your workflow. 🤝 Access to Top Insurance Carriers: Our agents have access to a diverse range of leading insurance carriers, ensuring that you can always offer clients the most affordable and best-suited coverage options. This advantage helps maintain client satisfaction and retention, ensuring your income remains stable and predictable. 🎓 Comprehensive Training: We provide one-on-one training that not only enhances skills but also fosters a culture of constant improvement across the agency. 💬 Strong Team Communication: Our remote agents are an essential part of our exceptional team. We have implemented multiple layers of communication to keep everyone connected and supported, ensuring that they feel fully integrated into our highly engaged team. 💵 Performance-Driven Earnings: Our agents thrive on a pay-for-performance model that puts you in control of your income. Your hard work directly translates into your earnings, allowing you to truly get paid what you're worth. Unlock your earning potential where dedication meets reward. ☎️ Role Overview - What You Will Be Doing As a Final Expense Telesales Agent at 360 Insurance Group, you will be at the forefront of converting fresh and exclusive leads into successful policies. Every week you will receive a new batch of fresh and exclusive leads. While some leads may schedule their own appointments or reach out to us directly, the majority of your role will involve proactive outbound calling. Your responsibilities will include assessing the leads, conducting field underwriting to determine the most suitable carrier based on the client's needs, and sealing the deal during the same call. Your performance will be meticulously evaluated using both input and output metrics. Input metrics comprise the number of dials made and talk time, while output metrics focus on the number of policies sold, the total annual premium amounts, and the percentage of deals successfully closed. This role requires a notable level of dedication and expertise in managing effective communication and sales strategies to meet and exceed set performance targets. Requirements 💥 Ready to make a real impact? Here's what you need to join our team: 🎓 High School Diploma or Equivalent 📜 Active Life Insurance License 💬 Excellent Communication and Interpersonal Skills 🎯 Ability to Work Independently and Meet Sales Targets 🔍 Strong Attention to Detail and Organizational Skills 📈 Coachable Attitude 📑 Errors and Omissions Insurance ⏰ Full-Time Commitment 🏠 Home Office Space 🚫 No Outstanding Debts (Candidates must not owe any debts to agencies or carriers related to unearned commissions, chargebacks, or vectors) Benefits 🔑 Start a CAREER... not a contract! Embark on an extraordinary career journey with 360 Insurance Group as a valued team member! We provide an exceptional blend of remote work flexibility, alongside the structured support and security that amplify your professional development. Come on board and discover a career that nurtures both your personal and financial prosperity! 🏡 Work from Home: Enjoy the flexibility and comfort of working from home, saving time and money on commuting, and creating a personalized work environment that suits your style and needs. And here's an additional perk: you might qualify for deductions on work-related expenses like home office equipment, saving you even more on your taxes. 💰Income Earning Potential: On average, new agents typically earn between $50,000 to $80,000 in their first year, depending on individual performance and market conditions. Agents who excel in their sales targets and consistently outperform their peers have the potential to earn $100,000 or more in their first year. ⚡️ Ready to Make a Difference? APPLY NOW! 🔥 If you're fueled by the potential to make a significant impact and ready for a career that offers both personal fulfillment and financial growth, seize this opportunity. At 360 Insurance Group, we don't just provide jobs, but careers that come with comprehensive support and abundant growth prospects. Embrace a role where you can truly shine, reach new heights in a team that values professionalism, excellence, and collaboration. Apply today to become an indispensable part of our mission to deliver exceptional insurance solutions through innovative service and unwavering dedication. Let's achieve greatness together-secure your future and apply now! Your next career move is just a submission away. Don't hesitate, transform your professional life today with 360 Insurance Group! 🚀

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Manager, Operations & Maintenance will develop and lead revenue generating O&M initiatives related to the completion of customer solar projects. In this role, the Manager will collaborate with Third Party Owners, Field Service Providers, and internal teams to ensure solar projects are completed and commissioned as efficiently as possible. The ideal candidate will have a deep understanding of all solar installation milestones and be able to effectively communicate progress and results to a wide audience. A large part of this role will also be negotiating quotes/rates with solar dealers and providers. The O&M organization will always keep the customer as the priority. Quick action and excellent communication are paramount to help preserve the customer experience during system downtime and/or required repairs. Essential Job Duties and Responsibilities:Managing and supporting a team of Project Specialist's to ensure project deadlines are met Day to day pipeline management, problem solving, and oversight of the assigned project Build relationships with solar dealers and service providers with the goal to expand GoodLeap's coverage area Prepare and send weekly snapshots that capture overall progress Hold weekly meetings with all stakeholders to present progress, collaborate on new ideas, and document feedback Required Skills, Knowledge and Abilities:2-4+ years of relevant solar experience required Ability to effectively communicate to key stakeholders Must be able to adapt quickly to learning new systems Advanced Excel and CRM (Salesforce) knowledge Team player, collaborative, ability to work well with others Bachelor's degree preferred Compensation: $80,000/Annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary: The Quality Control Specialist is responsible for ensuring the loan meets all HUD/FNMA/FHLMC/VA eligibility guidelines and requirement, and Company policies and procedures. The Quality Control Specialist is responsible for reviewing the following items (but is not limited to): data integrity of the AUS, income calculations for accuracy, income and asset documentation including the VVOE for accuracy and completeness, social security numbers, appraisal report, and confirm adequate MI coverage; maintaining compliance with federal and state laws and regulations; private investor requirements; and company policies and procedures by conducting quality control reviews of all loans selected for review and completed prior to the preparation of loan documents. The Quality Control Specialist is also responsible for ensuring the integrity of data in Encompass. Essential Job Duties and Responsibilities:Performing a pre-closing quality control review of all loan files selected for review, ensuring the loan file is in compliance with all agency loan guidelines, regulatory disclosure requirements, and internal Company policies and procedures.Perform high risk loan reviews to identify concerns such as occupancy or misrepresentation.Attend relevant loan underwriting, credit analysis, or loan program industry trainings as assigned.Maintain the Prefund QC loan level report will all findings.Communicate loan detail findings and resolutions to the Underwriting Manager as quickly as possible.Assist the Quality Control Manager with projects from time-to-time. Required Skills, Knowledge and Abilities:Must have at least 3 years of underwriting experience in the retail mortgage lending industry Demonstrate the ability to work independently, be resourceful, and resolve issues as they arise with minimal supervision Strong working knowledge of federal, state, and regulatory rules, laws, regulations, underwriting guidelines and statutes relevant to the mortgage industry Working knowledge of loan processes and procedures Experience with Encompass preferred Proficient in PC-based applications such as MS Outlook, Word, and ExcelExcellent communication skills Precise attention to detail Strong work ethic Compensation: $70,000 - $90,000 per year Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary The Site Reliability Engineer (SRE) role is a hybrid position that combines elements of software engineering and systems engineering to ensure the reliability, scalability, and performance of applications and services. This role is responsible for designing and implementing automation, monitoring, and incident response processes that support high service availability. The SRE will work closely with both development and operations teams to drive best practices in infrastructure management, reduce manual toil, and enable continuous improvement in system stability and operational efficiency. The position plays a critical role in supporting our DevOps initiatives and improving the overall health of our production environments. Essential Job Duties and Responsibilities Partner with engineering, DevOps, and product teams to understand system requirements, communicate reliability best practices, and embed a culture of shared ownership. Strong communication, empathy, and influence are key to success.Lead incident response efforts, facilitate root cause analysis, and drive continuous improvements post-incident. Requires composure under pressure, clear decision-making, and the ability to bring teams together in critical moments.Identify opportunities to reduce manual work by building and maintaining internal tools and automation pipelines. Emphasizes problem-solving, initiative, and a continuous improvement mindset.Leverage DataDog to enhance system visibility, improve alerting strategies, and ensure observability across services. Requires proactive thinking, a focus on end-user impact, and the ability to coach teams on effective usage of monitoring tools.Develop and maintain documentation including runbooks, service readiness guides, and knowledge articles to support operational excellence. Strong written communication and a focus on clarity are essential.Collaborate with teams to support scaling initiatives and optimize system performance using data-informed insights. Requires strategic thinking, collaboration, and attention to long-term growth needs. Required Skills, Knowledge and Abilities Solid understanding of the Software Development Lifecycle (SDLC), including source control, defect tracking, automated build systems, and production control processes Strong knowledge of CI/CD and DevOps principles, tools, and integrations Hands-on experience with Amazon Web Services (AWS), including services such as DynamoDB, CloudFormation, CloudFront, S3, Route53, Lambda, and YAML configuration Proficiency with containerization and serverless technologies Experience with infrastructure as code tools, particularly Terraform and KubernetesStrong understanding of observability concepts, including tracing, structured logging, and metrics Experience using application and infrastructure monitoring tools-specifically DataDog-to ensure system health and performance Familiarity with designing and implementing self-healing, fault-tolerant, and autoscaling systems Experience working with SQL and relational databases; familiarity with MongoDB Cloud Atlas is a plus Proficiency with Git and source control workflows; understanding of change management best practices Demonstrated problem-solving and analytical skills in fast-paced environments Excellent verbal and written communication skills, with the ability to explain complex technical topics to both technical and non-technical stakeholders Self-motivated with a strong sense of ownership, accountability, and follow-through $97,000 - $141,000 a year In addition to the above salary, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Supervisor, Operations & Maintenance will lead a team of 10-15 Project Specialists tasked with coordinating the completion of customer solar projects. The Supervisor will need to be able to quickly problem solve and remove roadblocks for the team. In this fast-paced role, it's critical that weekly targets are met to ensure the success of the project. The O&M organization will always keep the customer as the priority. Quick action and excellent communication are paramount to help preserve the customer experience during system downtime and/or required repairs. Essential Job Duties and Responsibilities:Mentoring new hires and direct reports - Helping with questions, providing guidance and assisting with escalations when needed Coaching new hires and direct reports - Help direct reports grow and improve Understanding, analyzing and presenting KPIs/metrics - Showing how the team is performing Helping the department improve and scale Required Skills, Knowledge and Abilities:Solar experience required Prior leadership experience strongly preferred Ability to effectively communicate to key stakeholders Must be able to adapt quickly to learning new systems Advanced Excel and CRM (Salesforce) knowledge Team player, collaborative, ability to work well with others Bachelor's degree preferred Compensation: $60,000/Annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

pstrongem About Us/em/strong/p pAt Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence./p pFinance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter./p pTo learn more about us, visit a href="********************************* rel="noopener" target="_blank"***************************** pemstrong Purpose of Role:/strong/em/p pResponsible for designing user experiences across our digital application process. Collaborates closely with product, marketing, content, and data teams to design and optimize user interfaces, improve user engagement, and create frictionless experiences that accelerate growth. Plays a critical role in testing new design concepts, identifying user behavior trends, and helping to enhance the overall user journey-from the beginning of their journey all the way to funding. /p pstrongem Expectations: /em/strong/p ul li Drives the end-to-end design process, from research and initial concept ideation to final product implementation, ensuring a seamless and user-centered experience across all touchpoints. /li li Designs user-centric interfaces that drive measurable growth across key metrics, such as user acquisition, cycle times, and engagement./li li Partners with cross-functional teams, including product managers, engineers, marketing, and the content team, to conceptualize and execute design solutions that align with growth initiatives./li li Conducts user research, usability testing, and A/B testing to inform design decisions and optimize user flows for better conversion rates./li li Utilizes data and user insights to iterate on designs, ensuring an optimized and seamless user experience. /li li Seeks out, understands, incorporates, and communicates qualitative and quantitative feedback throughout the design process./li li Contributes to and helps maintain Symphony, FOA's design system, by proposing improvements and articulating guidelines and best practices that promote design consistency, scalability, and brand expression across our digital touchpoints. /li li Participates in weekly design critiques to continually improve the quality of customer experiences. /li li Collaborates with the brand and content team to ensure consistency in brand messaging and visual identity across all channels./li li Works closely with the growth team to analyze user behavior data and identify pain points, opportunities, and solutions to enhance user journeys./li li Stays updated on industry trends, competitor products, and best practices in UX design and growth strategies to bring new ideas and fresh perspectives to the table./li li Advocates for user needs and ensure that the user experience is central to growth strategies./li li Performs other duties as assigned. /li /ul pemstrong Reports To:/strong/em/p ul li SVP, User Experience Design/li /ul pemstrong Direct Reports: /strong/em/p ul li None/li /ul pemstrong Qualifications/strong/em/p pstrong Qualifications - Education Requirements/strong/p ul li Bachelor's Degree/li /ul pstrong Qualifications - Experience/Skills/Competencies/strong/p ul li Minimum 5 years of experience in UX design, with a strong focus on growth, user engagement, and conversion optimization. /li li Portfolio showcasing shipped work, your design process, problem-solving skills, and impact on business goals. /li li Strong understanding of UX/UI best practices, responsive design, and mobile-first principles./li li Background or experience in the financial technology (fintech) industry preferred./li li Data-informed approach to design, with KPIs focused on increasing engagement./li li Experience designing social ads and other marketing assets for digital platforms, ensuring alignment with growth strategies./li li Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar, with experience creating wireframes, prototypes, and high-fidelity designs./li li Experience working with data-driven teams, including A/B testing, user behavior analytics, and iterative design based on insights from user research./li li Ability to collaborate effectively with cross-functional teams, including marketing, product, engineering, other UX designers, and content, to deliver high-converting, cohesive solutions./li li Strong communication and presentation skills to advocate for design decisions and articulate design rationale to stakeholders./li li Ability to balance multiple projects and thrive in a fast-paced, Agile environment./li li Comfort navigating ambiguity and able to move forward with incomplete information. /li li Knowledge of design systems and the ability to maintain and contribute to evolving them, when appropriate./li liA passion for growth, experimentation, and continuously improving the user experience./li /ul pemstrong Compensation/strongspan style="color: black;" /span/em/p pThe base salary range for this position is ($140,000 - $160,000) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate's work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP./p pemstrong Additional Information/strong/em/p pstrong The application deadline for this job opportunity is 5/23/2025. /strong/p pThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. /p pFinance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law./p

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Essential Job Duties & Responsibilities:Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities:1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team PlayerProfessional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Legal Administrative Assistant who will provide support to one or more in-house attorneys. This is a highly collaborative position, dedicated to providing high-quality administrative support. Must be flexible and adaptable, with strong communication, computer, organization and writing skills. This role will be supervised by the Assistant General Counsel. Essential Job Duties and Responsibilities:Assist in a variety of day-to-day administrative duties, including tracking legal claims, evidence management, handling requests from internal clients, interfacing with external and internal attorneys, and litigation management software system.Manage electronic files and other internal data, including entering data entry and preparing reports.Manage collection and organization of evidence for claim examination and the legal discovery process.Asist outside counsel with navigating through internal systems and processes. Required Skills, Knowledge and Abilities:3+ years providing administrative support to legal, technical or management/executive teams.Work experience in the finance and/or legal setting is strongly preferred.Associate's Degree or equivalent preferred.Prior legal administrative or executive administrative work experience may be accepted in lieu of associate's degree.Strong familiarity with and operation of word processing software and spreadsheets, including Microsoft Office, Word and Excel.Ability to quickly learn new software functions and features for supporting legal processes.Experience with database management preferred.Excellent comprehension skills.Ability to review and proof legal documents.Superior organization, attention to detail, and interpersonal/ communication skills including strong writing skills.Familiarity with standard business or legal communication.Demonstrated positive attitude with good judgment.Ability to efficiently perform standard office and administrative functions.Trustworthy and exercise discretion when handling sensitive information and topics. Compensation: $55,000 - $70,000/ Annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Corporate Trainer at GoodLeap is responsible for creating and delivering effective training programs that ensure employees are set up for success from day one. This role is primarily focused on new hire onboarding, targeted remediation training, and supports change management initiatives within the organization. Working closely with the Talent Development Manager and departmental leaders, the Corporate Trainer designs scalable and sustainable learning solutions that address performance gaps, promote employee readiness, and support smooth transitions during process or system changes. Operating both independently and in collaboration with cross-functional teams, this individual plays a critical role in helping employees build confidence and competence within their roles at GoodLeap. Essential Job Duties and Responsibilities: * Onboarding Training * Plan and deliver training that prepares new hires to succeed, using in-person, virtual, and recorded formats. * Evaluate new hire performance and provide feedback to the hiring manager * Continuously improve training based on feedback, performance trends, and business changes. * Adapt training for diverse employee groups and learning styles. * Change Management Training * Provide timely, relevant training for system, policy and procedure changes. * Collaborate with cross-functional teams to align training with business goals. * Remediation & Performance Support * Identify skill gaps and deliver targeted training to improve performance. * Content Development & Facilitation * Design and update training materials using instructional best practices. * Partner with subject matter experts, Compliance, and Legal to ensure content accuracy. * Present training in a clear, engaging, and professional manner. * Program Management & Reporting * Manage multiple training projects simultaneously. * Track participation, assess effectiveness, and report outcomes. * Perform other duties as assigned. Required Skills, Knowledge and Abilities * 2+ years of experience in Learning & Development, or Talent Development * Experience designing, planning, and implementing learning programs, including new hire onboarding programs * Understanding of adult learning theory * Succinct and professional communication skills, both written and verbal * Strong public speaking and facilitation skills * Ability to quickly build rapport and collaborate effectively with all stakeholders in the business * Incredibly strong organization, follow-through, time and knowledge management skills * Excel in a collaborative environment and take ownership of projects * Ability to multitask and prioritize workload based on immediate and future needs. Compensation: $70-$90k Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Home Equity Specialist is responsible for originating high-quality home equity line of credit (HELOC) loans by effectively communicating with customers, gathering documentation, evaluating applications, and closing approved loans. Essential Job Duties & Responsibilities: * Meet and exceed assigned loan production goals and targets; Maintain pipeline management reports and forecast future opportunities * Prospect for new HELOC customers through inbound call campaigns * Educate customers on HELOC products and eligibility requirements * Gather financial documents and process loan applications * Evaluate applications based on credit worthiness, income verification, asset valuation, etc. * Present completed packages for underwriting approval * Coordinate closings with settlement agents and title companies * Ensure compliance with all applicable lending laws and regulations * Participate in continued education and training as required; * Perform other duties as assigned Required Skills, Knowledge & Abilities: * 2+ years of experience as a loan officer, preferably with HELOC expertise * Bachelor's degree in finance, business or related field preferred * Strong communication, sales, and relationship building skills * Proficiency with loan origination/processing software systems * Knowledge of lending guidelines, laws and regulations * Ability to multi-task and prioritize in a fast-paced environment * Detail-oriented with strong documentation and problem-solving abilities Compensation: $28.85 per hour plus bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Data Analyst, Operations & Maintenance will drive improved operational performance and Partner oversight for GoodLeap through regular analysis of Third Party Owned solar projects and Partner performance data. This role will provide project management support for key projects and reoccurring meetings. The ideal candidate will be able to effectively analyze data, help identify blind spots and uncover trends (both positive & negative) to ensure the success of ongoing projects. Essential Job Duties and Responsibilities:Prepare weekly dashboard reporting for a wide audience Writes queries or reports to provide data for various analytical projects. Interprets data to identify business trends, conduct root cause analysis of business problems, or suggest areas for process improvement.Maintain project metrics and reporting Assist with ad hoc reporting requests when required Required Skills, Knowledge and Abilities1-3 years progressive job experience with significant emphasis on Data Analytics1-2 years' experience using data tools and creating queries preferably utilizing either SFDC or Tableau1-2 years' experience in project management1-2 years' experience in conducting deep research and analytics to solve business problems Strong influencing and communication skills Minimum 1 year exposure to professional presentation development (PPT) Highly proficient in Microsoft Excel “Excel Master” (managing large data files, VLOOKUP's, pivot tables, etc) Proficient in data visualization tools, preferably SFDC or TableauProject management/ organization Bachelor's degree preferred Compensation: $70,000/Annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Under supervision of more senior counsel, and in collaboration with other department staff, assist with the day-to-day management and administration of the company's litigation portfolio with a primary focus on early resolution of legal disputes. Responsibilities will be broad and experience level appropriate, touching on many facets of the settlement process, and entail supporting external counsel in protecting the company through the settlement and litigation process. Essential Job Duties and Responsibilities:Early Resolution of Legal Risk. Take active role in pre-lawsuit claims management process providing early resolution oversight in actively seeking settlement or other resolutions prior to full litigation. This will entail risk identification, case assessment, investigation, documentation, and reporting relative to pre-lawsuit disputes.Assist in-house attorneys and outside counsel in the day-to-day management and administration of the company's litigation portfolio, including litigation data tracking, evidence collection, e-discovery, discovery and subpoena responses, record keeping, and reporting. Settlement agreements Legal project management. Working with more senior counsel, assist in the development or development and implementation of internal litigation systems and process improvements.Provide legal support regarding compliance with company policies regarding consumer protection and risk management. Collaborate with internal departments to align business objections with risk mitigation efforts.Review, approval, and processing of legal documents and pleadings. Create and maintain legal templates and forms related to litigation. Required Skills, Knowledge and Abilities:Must demonstrate ability to communicate effectively, both verbal and written, at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Excellent project management skills.Exceptionally organized, detail-oriented, and efficient.Experience supporting large, multijurisdictional, complex cases a plus.Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.Creative and analytical thinker with strong problem-solving skills.Highly proficient computer skills required, including Excel and Microsoft OfficeExperience with lending laws and regulations preferred but not required.Prior document review or eDiscovery experience preferred but not required.Prefer candidate with experience in solar, sustainable development and consumer finance matters.Juris Doctorate from an accredit law school required6-8 years experience required Compensation: $120,000 - $170,000 / Annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Overview We're looking for a passionate and experienced Staff Full-Stack Engineer to join our teamthat owns our payments processing APIs, web app and mobile app. In this role, you'll help design, build, and scale our payments platform, collaborating with product managers, designers, and fellow engineers to deliver secure, performant and reliable solutions. You'll take ownership of high-impact initiatives and play a key role in shaping our technology and team. What You'll Do Design, develop, and maintain scalable microservices, APIs, micro-frontend-based web app, and a Flutter-based mobile app Build secure, reliable, and performant payment solutions integrated with Stripe and QuickBooks Collaborate cross-functionally to turn business needs into technical solutions Drive all phases of the software development lifecycle - from design through deployment Mentor junior engineers and advocate engineering best practices in system design, security, and code quality Champion operational excellence through strong documentation, monitoring, and alerting Troubleshoot and resolve issues promptly to ensure high system availability What You Bring8+ years of full-stack development experience with Node.js, TypeScript, NestJS, React, HTML, and CSS Experience with cloud infrastructure, preferably AWS Strong system design skills with a focus on scalability, reliability, and security Excellent communication skills and a collaborative, leadership-oriented mindset Passion for clean, maintainable code, mentoring others, and continuous improvement Bonus PointsFamiliarity with Flutter or mobile development Knowledge of Stripe, QuickBooks, or similar payment platforms Experience with Datadog or similar observability tools Experience in FinTech or other highly regulated industries Previous work with real-time payment processing systems Why Join Us?Work on impactful projects that enable sustainability and energy solutions. Competitive salary and benefits package. Opportunity for professional growth in a collaborative, inclusive, and fast-paced environment. Work with a passionate, forward-thinking team dedicated to making a difference. $173,000 - $200,000 a year In addition to the above salary, this role may be eligible for a bonus and equity. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. This position is the first step into becoming a licensed loan officer in a direct-to-consumer sales environment with an exclusive, high converting lead source. You will provide sales support to our top loan officers while learning about different mortgage products, qualifying customers, and providing excellent customer service. You will also be taking live calls and gathering pertinent information prior to transferring them to the sales floor. Essential Job Duties & Responsibilities: * Review mortgage applications taken by licensed loan officers; assist in collecting, uploading, and labeling documents within our Loan Origination system. Order disclosures, prepare income calculations, run automated underwriting, prepare, and scrub files prior to submitting to underwriting. * Troubleshoot loan files. Become an expert in loan programs and qualifications. * Take inbound live transfer calls / make outbound phone calls and gather the necessary information and commitment to transfer them to our sales floor. Provide excellent customer service to GoodLeap customers. * Attend daily training in preparation for your promotion into sales or take NMLS test. Required Skills, Knowledge & Abilities: * 1-2 years top sales experience in a professional environment OR college degree * Ability to learn quickly * High energy * Detail-oriented * Excellent communication skills * Collaborative personality * Ability to work in fast-paced, high-volume environment * High School Diploma or GED required Compensation: $24.04/hr + potential bonus opportunities Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. At Goodleap, we're driven by a relentless pursuit of innovation. Our passion lies in exploring the forefront of technology, identifying emerging opportunities, and creating solutions that tackle the challenges of tomorrow. Like a startup, we embrace an entrepreneurial mindset, pushing boundaries to bring our company into new territories and develop revolutionary products. We're looking for a sharp, strategic thinker to join the Product team as our Product Strategy Lead. In this role, you'll be a force multiplier for our product org, bringing market awareness, competitive insights, and forward-looking thinking that helps us build what's next. You'll help the team stay ahead of the curve by identifying emerging trends, monitoring competitors, conducting generative research, and surfacing insights that shape product direction and strategic bets. You'll work closely with product managers, business leaders, and cross-functional teams to ensure we're focused on the right opportunities, grounded in real data, customer needs, and market dynamics. Essential Job Duties and Responsibilities * Identify and track key industry trends, from emerging technologies and shifting customer expectations to startup activity. * Conduct ongoing competitive analysis to monitor new entrants, existing players, and evolving product strategies. * Lead market research and discovery efforts, including white space identification, customer segmentation, and ecosystem mapping. * Partner with product managers and business leaders to inform roadmaps and strategic priorities with timely, actionable insights. * Drive generative user research to uncover pain points, unmet needs, and early signals of demand. * Maintain a living library of strategic insights that product teams and execs can tap into when making decisions. * Develop concise, compelling strategic briefs and shareouts to communicate key findings and influence direction. * Monitor and report on funding rounds, acquisitions, launches, and ecosystem moves that may impact our positioning. Required Skills, Knowledge, and Abilities * 5-8+ years of experience in product strategy, market research, product marketing, competitive intelligence, or a related role. * Proven ability to synthesize complex data into clear strategic recommendations. * Strong research and analytical skills, comfortable with both qualitative and quantitative insights. * Excellent storytelling and communication skills; able to influence without authority. * Deep curiosity and a proactive mindset, someone who naturally spots patterns and asks "what's next?" * Experience collaborating across product, design, engineering, and go-to-market teams. * Experience with SQL, Tableau, Databricks, or product analytics platforms. $140,000 - $170,000 a year In addition to the above salary, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary: The Bilingual Client Support Manager works with our partners to ensure we're delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their clients and collectively work together on improving the customer experience. Additional duties such as client audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and Clients. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of "finance made friendly". Essential Job Duties & Responsibilities: * Provide our customers with world-class customer service in Spanish and English * Be a supportive and collaborative partner our installers can rely on * Strategically partner with installers on ways to improve the customer experience * Act as the primary point of contact for escalated client issues, ensuring timely resolutions * Help resolve any questions or concerns our existing customers may have * Communicating with installers regarding past, present and future projects * Effectively managing a pipeline of projects to completion * Document client interactions and resolutions in the CRM system to maintain accurate records and track trends * Conducting monthly partner due diligence checks * Ability to analyze data and spot trends * Conduct collaborative investigations into possible fraudulent or suspicious activities * Provide timely and effective support to clients via email, phone, and chat * Maintain a positive and professional attitude in all client and customer interactions, building and maintaining strong relationships Required Skills, Knowledge & Abilities: * Ability to multitask * Work independently and collaboratively * Effectively interact with high profile partners * Superior organizational skills * Exceptional verbal and written skills * Excellent problem-solving abilities * Ability to work well under pressure and manage multiple priorities effectively. * Flexibility to adapt to changing priorities and business needs. * Time management * Solar knowledge preferred * Bilingual in Spanish required Compensation: $25.04/hr Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!