GoodLeap jobs in Roseville, CA - 47 jobs

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary:The Bilingual Client Support Manager works with installers on our platform to ensure we're delivering the best customer experience possible. The CSM will leverage “Big Data” to identify areas of improvement with their Installers and collectively work together on improving the customer experience. Additional duties such as Installer audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and installers. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of “finance made friendly”.Essential Job Duties & Responsibilities: Provide our customers with world-class customer service in Spanish and English Be a supportive and collaborative partner our installers can rely on Strategically partner with installers on ways to improve the customer experience Act as the primary point of contact for escalated client issues, ensuring timely resolutions Help resolve any questions or concerns our existing customers may have Communicating with installers regarding past, present and future projects Effectively managing a pipeline of projects to completion Document client interactions and resolutions in the CRM system to maintain accurate records and track trends Conducting monthly partner due diligence checks Ability to analyze data and spot trends Conduct collaborative investigations into possible fraudulent or suspicious activities Provide timely and effective support to clients via email, phone, and chat Maintain a positive and professional attitude in all client and customer interactions, building and maintaining strong relationships Required Skills, Knowledge & Abilities: Ability to multitask Work independently and collaboratively Effectively interact with high profile partners Superior organizational skills Exceptional verbal and written skills Excellent problem-solving abilities Ability to work well under pressure and manage multiple priorities effectively. Flexibility to adapt to changing priorities and business needs. Time management Solar knowledge preferred Bilingual in Spanish required Compensation: $25.04/hr Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Business Analyst - Process Automation plays a key role in improving operational efficiency through automation and process optimization. This role bridges business strategy and technology by analyzing workflows, identifying automation opportunities, and implementing scalable solutions using low-code/no-code tools. The ideal candidate is detail-oriented, analytically minded, and adept at engaging with business leaders to translate process challenges into automation requirements. This role requires strong business acumen, cross-functional communication, and proficiency in process automation platforms such as Zapier, Power Automate, UiPath, or Workato. Essential Job Duties and Responsibilities * Partner with business leaders to analyze, document, and improve business processes through automation initiatives. * Identify and prioritize automation opportunities by assessing ROI, complexity, and alignment with business goals. * Design, test, and deploy automated workflows using tools such as Power Automate, Workato, or UiPath StudioX. * Create and maintain detailed process documentation, SOPs, and automation governance guidelines. * Collaborate with IT and Engineering to ensure automations meet security, compliance, and integration standards. * Monitor, measure, and report on automation performance, adoption, and process improvements. * Train and support end users and business teams on automation best practices and process improvement tools. Required Skills, Knowledge, and Abilities * 3-5 years of experience in business analysis, process improvement, or operational excellence. * Hands-on experience with one or more process automation platforms such as Power Automate, UiPath StudioX, Workato, or Zapier. * Certifications in relevant platforms (e.g., Zapier Expert). * Strong understanding of business process modeling, workflow design, and change management principles. * Ability to analyze complex processes, identify inefficiencies, and develop data-driven recommendations. * Experience gathering and documenting requirements from multiple business stakeholders. * Excellent communication, facilitation, and stakeholder management skills. * Strong problem-solving, analytical, and critical-thinking abilities. * Proficiency with Microsoft Office Suite, Jira, and Lucid Chart (or equivalent tools). Preferred Skills: Lean Six Sigma Green Belt or Black Belt certification (preferred).Familiarity with CRM, ERP, or ticketing systems such as Salesforce or ServiceNow.Experience working in financial services, fintech, or operations-heavy environments. $121,000 - $141,000 a year In addition to the above salary, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Senior Sourcing Manager will be a part of GoodLeap's Procurement team. This is an individual contributor role within a small, high-performing team, responsible for leading sourcing and negotiation activities that drive measurable cost savings and operational excellence. The ideal candidate is a strong negotiator with exceptional stakeholder management skills and the ability to thrive in a fast-paced, results-driven environment. This role will partner closely with internal teams to align sourcing strategies with business goals and execute the full procurement lifecycle with precision and accountability.Essential Job Duties and Responsibilities: Lead sourcing and procurement activities across multiple indirect spend categories, including technology, professional services, final services, and operations. Partner with stakeholders to define business requirements, align sourcing strategies, and deliver cost-effective solutions. Execute competitive bidding, negotiations, and contracting to achieve measurable savings and business value. Negotiate commercial terms, pricing, and service levels with suppliers to secure favorable outcomes. Drive operational excellence through all stages of the sourcing lifecycle - from requirements gathering to supplier performance management. Collaborate with Legal, Finance, and business teams to review and manage commercial contracts while ensuring compliance with company policies. Track and report cost savings, supplier performance, and sourcing impact metrics. Use modern collaboration tools (Slack, Outlook, Zoom, Workday Financials, Jira, etc.) to manage workflows and communication efficiently. Required Skills, Knowledge and Abilities Bachelor's degree in Business, Supply Chain, Finance, or a related field. 5+ years of experience in Procurement, Strategic Sourcing, or Vendor Management, ideally in the Technology or Financial Services industries. Demonstrated success in negotiating commercial contracts and delivering quantifiable cost savings. Strong stakeholder management and communication skills; able to influence decisions across functions. High attention to detail and operational discipline; comfortable managing multiple priorities in a fast-paced, results-oriented environment. Proficiency with collaboration and enterprise tools such as Slack, Zoom, Outlook, Jira, and Workday Financials. Experience working in small, agile teams and independently managing high-impact sourcing initiatives. Compensation: $110,000 - $140,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Home Equity Specialist is responsible for originating high-quality home equity line of credit (HELOC) loans by effectively communicating with customers, gathering documentation, evaluating applications, and closing approved loans.Essential Job Duties & Responsibilities: Meet and exceed assigned loan production goals and targets; Maintain pipeline management reports and forecast future opportunities Prospect for new HELOC customers through inbound call campaigns Educate customers on HELOC products and eligibility requirements Gather financial documents and process loan applications Evaluate applications based on credit worthiness, income verification, asset valuation, etc. Present completed packages for underwriting approval Coordinate closings with settlement agents and title companies Ensure compliance with all applicable lending laws and regulations Participate in continued education and training as required; Perform other duties as assigned Required Skills, Knowledge & Abilities: 2+ years of experience as a loan officer, preferably with HELOC expertise Bachelor's degree in finance, business or related field preferred Strong communication, sales, and relationship building skills Proficiency with loan origination/processing software systems Knowledge of lending guidelines, laws and regulations Ability to multi-task and prioritize in a fast-paced environment Detail-oriented with strong documentation and problem-solving abilities Compensation: $28.85 per hour plus bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryWe are seeking an experienced Quality Engineer to join our fast-paced, agile development team. You will be responsible for ensuring the quality and reliability of our Salesforce based solutions through comprehensive testing strategies and collaboration with development teams. This role requires understanding of Salesforce platform capabilities and modern testing methodologies. Key Responsibilities Testing & Quality Assurance Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations Perform functional, regression, integration, and performance testing across multiple Salesforce environments Test complex business processes involving Flows, custom Lightning components, and third-party integrations Validate data accuracy and integrity across system boundaries Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline Test Automation Develop and maintain automated test suites using appropriate tools and frameworks Create reusable test scripts and data sets for efficient regression testing Implement continuous testing practices within our GitHub Actions CI/CD pipeline Collaborate with development teams to integrate testing early in the development lifecycle Salesforce Platform Expertise Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production) Validate deployments and change management processes Test integrations with external systems through middleware platforms (MuleSoft Anypoint) Test data flows and integrations with AWS S3 and Salesforce Data Cloud Understand and test modern Salesforce features including automation tools Ensure compliance with Salesforce best practices and governor limits Collaboration & Communication Work closely with developers, business analysts, and product owners in agile sprints Participate in sprint planning, daily standups, and retrospectives Document test cases, results, and defects clearly and thoroughly Leverage Salesforce Event Logs for testing validation and issue troubleshooting Communicate testing progress and quality metrics to stakeholders Required Qualifications Experience 5+ years of software quality engineering experience 2+ years of hands-on Salesforce testing experience Strong background in agile/scrum development methodologies Experience with test automation tools and frameworks Proven track record of testing complex enterprise applications Technical Skills Deep understanding of Salesforce platform architecture and capabilities Experience testing Salesforce customizations (Apex, Lightning Components, Flows) Knowledge of Salesforce deployment processes and environment management Experience testing integrations with middleware platforms Proficiency in SOQL and data validation techniques Familiarity with API testing and integration validation Experience with version control systems (Git) and CI/CD pipelines (GitHub Actions) Soft Skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work effectively in fast-paced, agile environments Detail-oriented with strong organizational skills Adaptable and quick to learn new technologies and processes Continuous learning mindset to stay current with platform updates Preferred Qualifications Certifications & Training Salesforce Administrator or Platform App Builder certification Additional Salesforce certifications (Advanced Administrator, Platform Developer I) Quality engineering certifications Additional Experience Experience with test automation tools and frameworks Experience with MuleSoft Anypoint Platform Experience with AWS S3 integrations Knowledge of Salesforce Data Cloud Performance testing experience with enterprise applications Experience with Salesforce Event Logs analysis In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. We are looking for a passionate and detail-oriented Solutions Engineer with experience in AI-powered automation to streamline operations across Goodleap. In this role, you will design and build automations using tools such as Zapier, N8N, Atlassian JSM, Slack, Zoom, Microsoft 365, and AWS services. You'll bring efficiency and intelligence into processes by integrating AI-driven features provided by these platforms. The ideal candidate will have a strong foundation in leading discovery initiatives, gathering requirements, designing solutions and implementing them using automation platforms and scripting languages. You will collaborate closely with cross-functional stakeholders to identify opportunities, design robust solutions, and implement automation that reduces manual effort and enhances productivity. Essential Job Duties and Responsibilities Partner with internal teams (engineering, operations, support, product) to identify repetitive processes and implement scalable, reliable automation solutions. Design, develop, and maintain automation workflows using tools like Zapier, N8N, Atlassian JSM, Slack and Zoom apps, and AWS Lambda. Evaluate and integrate AI-powered features of automation platforms to intelligently route, prioritize, and respond to workflows. Build and maintain dashboards or monitoring solutions to track automation performance and health. Write custom scripts using JavaScript, Python, or other suitable languages to extend automation capabilities. Contribute to the documentation and best practices of automation strategies at Goodleap. Collaborate with security and infrastructure teams to ensure automations comply with enterprise standards. Required Skills, Knowledge, and Abilities Effective communicator with strong collaboration and problem-solving skills. 3+ years of software engineering or solution engineering experience. Proficiency in scripting (e.g., JavaScript, Python, TypeScript). Hands-on experience with one or more automation platforms such as Zapier, N8N, Workato, or similar. Experience integrating APIs and webhooks for automation purposes. Bonus Points Certifications in relevant platforms (e.g., Zapier Expert, AWS Certified Developer). Experience automating tasks in Slack, Zoom, Atlassian tools, or Salesforce. Exposure to AI/ML-based automation tools or low-code platforms with AI integrations. Experience working in fintech, SaaS, or highly regulated industries. Solutions engineering certifications such as Zapier Expert or AWS Certified Solutions Architect In addition to the above salary, this role may be eligible for a bonus.Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Technical Recruiter will be responsible for supporting the acquisition of talent and assisting with searches for our technology teams. They will execute on our strategy and programs to attract both active and passive candidates and will drive the recruiting process with candidates from start to finish. The technical recruiter will collaborate with internal teams and external resources to ensure high‐quality talent acquisition. Essential Job Duties and Responsibilities: Manage the end‐to‐end candidate pipeline, including sourcing, screening, interviewing, negotiation, and offer for core technical roles (backend, frontend, full stack). Execute on recruitment strategies to build and maintain a pipeline of candidates for all geographies and teams. Refine hiring processes based on market, industry and pipeline data. Ensure consistent processes are utilized for all candidates within a role. Set expectations on the recruiting timeline with candidates and hiring managers. Collaborate with hiring managers to support compensation negotiations, ensuring adherence to company policies. With support and direction from more senior team members, monitor market conditions and make recommendations as needed to ensure we are competitive. Contribute to diversity and inclusion recruitment efforts. Required Skills: BA/BS Degree (or equivalent experience) with 2‐4 years of experience in recruiting and sourcing Experience in fast growing companies with a focus on technology Experience managing relationships with candidates, interviewers, and hiring managers Ability to drive results, seeing processes through end‐to‐end and ensuring you deliver top talent every time Utilize data and metrics as motivation to achieve goals Find, assess, and attract the best of the best Willingness to get the job done - no task is too big or small True excitement about building a Global Tech teams Salary:$90,000- $115,000 per year. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Bilingual Quality Assurance Specialist role monitors and evaluates call, email, and text interactions between representatives and customers to identify areas of improvement and provide actionable feedback to various departments to enhance performance and maintain a high level of service standards, as well as report on account documentation, adherence to company policies, and compliance.Essential Job Duties & Responsibilities: Perform call, text, and email monitoring for various departments and provide professionally written, actionable feedback and information as it pertains to the improvement of performance, procedures, compliance, and customer experience Deliver professionally written reviews, reports, and information as they pertain to various departments and the company's quality assurance needs Participate in quality calibration and ongoing quality assurance training Assist and back up with other duties, as assigned Required Skills, Knowledge & Abilities: Conscientious and focused listening and reading skills with strong attention to detail Analytical and problem-solving skills, and the use of good judgment Ability to identify and provide professionally written actionable feedback Effectively and professionally communicate verbally and in writing, including notation Commitment to supporting the growth and development of evaluated representatives Ability to adapt quickly to changing priorities and environments in a fast-paced setting Effective time management, and the ability to meet targets within a specific timeline Excellent interpersonal, facilitation, and relationship management skills Ability to work independently with general direction and be self-motivated Bilingual Spanish/English required Compensation: $19.50 per hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Accounts Payable Clerk is responsible for providing financial, administrative, and clerical support by ensuring timely and accurate processing of vendor invoices and payments. This role involves maintaining accurate records, resolving discrepancies, and communicating effectively with vendors and internal stakeholders. The ideal candidate should have strong attention to detail, organizational skills, and proficiency in accounting software and Microsoft Office applications.Essential Job Duties & Responsibilities: Invoice Processing: Receive, review, and verify invoices for accuracy, completeness, and adherence to company policies and procedures. Code invoices with appropriate general ledger account codes and obtain necessary approvals for payment and request W-9s from vendors when necessary. Data Entry and Record Keeping: Input invoice data into the accounting system accurately and promptly. Maintain organized and up-to-date electronic and physical records of invoices, payments, and related documentation. Payment Processing: Prepare and process payment batches, including checks, ACH transfers, and wire transfers, ensuring timely and accurate payments to vendors. Reconcile payment records with bank statements and resolve any discrepancies. Vendor Relations: Communicate professionally and promptly with vendors regarding payment inquiries, discrepancies, and other accounts payable matters. Establish and maintain positive relationships with vendors to facilitate smooth processing of invoices and payments. Expense Reporting: Assist in the processing of employee expense reports, ensuring compliance with company policies and timely reimbursement. Month-end Closing: Assist with month-end closing activities, including preparing accruals, reconciling accounts payable sub-ledger to the general ledger, and generating reports as needed Compliance and Audit Support: Ensure compliance with internal controls, accounting standards, and regulatory requirements. Assist in audits by providing necessary documentation and explanations related to accounts payable processes and transactions. Required Skills, Knowledge & Abilities: Bachelor's degree in accounting or a related field. 1-3 years of relevant accounting experience either through education or professional experience. Proficiency in accounting software and Microsoft Excel. Excellent organizational and time management skills to prioritize tasks and meet deadlines. Strong communication and interpersonal skills to interact with vendors and internal stakeholders. Ability to work independently with minimal supervision, as well as collaboratively within a team environment. Compensation: $24.04 - $26.92 per hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. About The RoleWe're looking for a passionate and experienced Principal AI Agent Engineer to join our team that owns the core of our payments technology. In this role, you'll help design, build, and scale both our payments platform and customer-facing payment products, ensuring they are secure, reliable, and performant. You'll collaborate closely with product managers, designers, and fellow engineers to deliver seamless payments experiences that power every transaction. At the heart of this role is helping to shape and execute our AI strategy with Agents powered by LLMs and other AI technologies. You'll explore and implement how intelligent agents can transform payments - from automating complex workflows to delivering personalized and adaptive product experiences. You'll balance near-term product needs with building long-term platform capabilities that enable innovation at scale. Key Responsibilities Design and lead backend architecture that supports AI/ML-powered features across Web, Mobile, SMS/Voice, and API surfaces Own end-to-end technical strategy for embedding LLMs, embedding stores, MCP Servers, and personalized content delivery Architect and implement agentic workflows, enabling LLM-powered Agents to orchestrate tools, APIs, and data sources to deliver intelligent, adaptive payment experiences Partner with product and design to scope features, validate feasibility, and ensure execution aligns with business impact Build tools and services (including MCP Server integrations) to help other team members experiment and ship AI-enhanced features responsibly and efficiently Influence engineering standards and promote excellence in observability, performance, and security Mentor engineers across teams, helping them level up in areas of backend architecture, AI integration, and delivery quality Collaborate with cross-functional partners across QA, Mobile, Data, Product, and Marketing Required Qualifications 8+ years of experience in backend development, with at least 2+ years working with AI/ML solutions or LLMs Experience developing and deploying MCP Servers and working with the Model Context Protocol ecosystem Hands-on experience designing and implementing agentic workflows using LLMs, including orchestration across APIs, tools, and data sources Experience working with vector databases, embeddings, and semantic search Familiarity with MLOps, CI/CD for AI pipelines, and AI observability tools Strong experience in one or more of the following languages: Node.js, Python, C#, TypeScript Strong experience designing and building APIs, including REST, GraphQL, gRPC, and event-driven architectures (e.g., Webhooks, Pub/Sub, Kafka) Strong experience with cloud architecture on at least one major provider (AWS, GCP, or Azure) Preferred Qualifications Experience with frameworks for Agent orchestration (e.g., LangChain, Semantic Kernel, Haystack, or custom-built frameworks) Familiarity with Retrieval-Augmented Generation (RAG) patterns in production systems Knowledge of payments infrastructure, PCI compliance, and financial-grade security practices is a plus Track record of technical leadership, including mentoring and influencing engineering culture Preferred Skills Experience with AWS Bedrock Soft Skills & Cultural Fit Strong collaboration skills with a willingness to mentor junior developers and contribute to code reviews Problem-solving ability: capable of breaking down complex problems and taking ownership of tasks from start to finish Customer-centric mindset: ability to align development decisions with delivering an excellent user experience Opportunities for Growth At GoodLeap, there are always opportunities for team members to grow and advance within the company. As you outgrow your current role, we will support your development into new opportunities. In addition to the above salary, this role may be eligible for cash bonus and equity compensation Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Training and Development Specialist at GoodLeap is responsible for creating and delivering effective training programs that ensure employees are set up for success from day one. This role is primarily focused on new hire onboarding, targeted remediation training, and supports change management initiatives within the organization. Working closely with the Senior Training and Development Manager and departmental leaders, the Training and Development Specialist designs scalable and sustainable learning solutions that address performance gaps, promote employee readiness, and support smooth transitions during process or system changes. Operating both independently and in collaboration with cross-functional teams, this individual plays a critical role inhelping employees build confidence and competence within their roles at GoodLeap.Essential Job Duties and Responsibilities: This role plays a key part in equipping Customer Care Advisors with the knowledge and skills needed for success Onboarding Training Plan and deliver training that prepares new hires to succeed, using in person, virtual, and recorded formats. Evaluate new hire performance and provide feedback to the hiring manager Continuously improve training based on feedback, performance trends, and business changes. Adapt training for diverse employee groups and learning styles. Change Management Training Provide timely, relevant training for system, policy and procedure changes. Collaborate with cross-functional teams to align training with business goals. Remediation & Performance Support Identify skill gaps and deliver targeted training to improve performance. Content Development & Facilitation Design and update training materials using instructional best practices. Partner with subject matter experts, Compliance, and Legal to ensure content accuracy. Present training in a clear, engaging, and professional manner. Program Management & Reporting Manage multiple training projects simultaneously. Track participation, assess effectiveness, and report outcomes. Perform other duties as assigned. Required Skills, Knowledge and Abilities: 2+ years of experience in Learning & Development, or Talent Development Experience designing, planning, and implementing learning programs, including new hire onboarding programs Understanding of adult learning theory Succinct and professional communication skills, both written and verbal Strong public speaking and facilitation skills Ability to quickly build rapport and collaborate effectively with all stakeholders in the business Incredibly strong organization, follow-through, time and knowledge management skills Excel in a collaborative environment and take ownership of projects Ability to multitask and prioritize workload based on immediate and future needs. Compensation: $75,000 - $100,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Compliance Escalations Manager oversees the day-to-day operations of the Compliance Escalation and Fraud Analyst teams. This role ensures that all escalations, customer feedback, and complaints submitted to Compliance are handled promptly, accurately, and in alignment with GoodLeap policies, procedures, and regulatory standards. The Manager supports team members through ongoing coaching, training, workload management, and performance evaluation to ensure high-quality service. In addition to operational oversight, this role collaborates with leaders across multiple GoodLeap departments and Compliance management to identify trends, recommend process improvements, and implement strategies that enhance customer experience and strengthen organizational compliance controls.Essential Job Duties and Responsibilities: Complaint Root Cause Analysis & Reporting: Analyze root causes of customer complaints and escalation closure reasons. Provide clear and accurate reporting that facilitates identifying trends, gaps, and process breakdowns, and recommending enhancements to reduce recurrence. Prepare actionable insights and comprehensive reports for Compliance leadership and cross-functional partners to support decision-making and drive improvements. Provide ongoing feedback and coaching to team members for accuracy, consistency, and quality of work. QAR Review & Quality Improvement: Review and analyze QAR (Questionable Activity Report) submissions to determine root causes and opportunities for improvement. Provide ongoing feedback and coaching to team members for accuracy, consistency, and quality of work. Create and present recommendations to strengthen process efficiency and compliance adherence. Policy & Procedure Management: Assist in the creation and enhancement of complaint-handling and fraud-related policies and procedures. Ensure internal teams consistently follow required guidelines and adhere to regulatory and internal timeframes. Communicate policy changes effectively and provide training when needed. Team Leadership & Daily Operations Management: Manage daily activities of the Compliance Escalation and Fraud teams, including workload distribution and queue monitoring. Conduct performance evaluations, coaching sessions, and quality reviews to ensure high performance. Support professional development through mentoring, training, and identifying growth opportunities. Address performance concerns promptly and implement corrective action plans when necessary. Foster a collaborative culture focused on accountability, problem-solving, and customer-first thinking. Documentation, Reporting & Communication: Ensure all communications, findings, and data are accurately recorded in internal systems. Prepare routine and ad-hoc reports to support Compliance management decision making. Maintain clear communication between the team, leadership, and other departments. Required Skills, Knowledge and Abilities: 5+ years of experience handling Regulatory complaints. 3-5 years of experience managing 10+ employees (preferred in compliance, QA, fraud, or operations). 5-7 years of experience in compliance, operations, customer escalations, fraud analysis, or related fields. Strong organizational skills. Strong work ethic. Precise attention to detail. Excellent written and verbal communication skills. Proficiency with internet research and MS Outlook, Word, and Excel. Compensation: $90,000 - $120,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. Work with developers and admins to diagnose and resolve complex Salesforce issues Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. Hands-on experience with Service Cloud and Sales Cloud. Basic understanding of software development practices and the software development lifecycle (SDLC). Strong understanding of Salesforce architecture, declarative tools, and data model. Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. Experience supporting business teams with process optimization, automation, and reporting. Strong analytical, problem-solving, and communication skills. Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. A basic understanding of API and systems integrations. Preferred Qualifications: Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. Background in green energy, financial services, mortgage, or payment solutions. Preferred experience with Salesforce Data Cloud and AgentForce. Bachelor's degree In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionGoodLeap's Consumer Solutions Business Unit is redefining how homeowners manage and benefit from sustainable home solutions. As an Engineering Manager, you will lead the design and delivery of our intelligent platform capabilities that power delightful, data-driven consumer experiences. This is a high-impact role for a technical leader. You will own outcomes, hiring, and mentoring engineers, setting technical direction across mobile and backend, and ensure we deliver secure, performant, and reliable features that delight homeowners. You'll partner closely with Product and Data to shape roadmaps, instrument the product, and enable our teams building agents and GenAI experiences. You bring a strong background in system architecture and a track record of building high-performing teams that ship.Key Responsibilities Lead a full‑stack team delivering end‑to‑end features across Flutter (Dart) mobile, web and backend services (e.g., Node.js APIs), aligning work to business goals and customer experience. Set engineering standards for API design (OpenAPI/Swagger), mobile architecture, code quality, testing, and security. Own system architecture: design scalable, observable, and cost‑aware services; guide key decisions on data models, integration patterns, eventing, authN/Z. Partner with Product and Design to define clear problem statements, acceptance criteria and P50/P80 delivery plans; proactively surface risks, dependencies, and trade‑offs. Collaborate with Data teams to instrument the app and services(event schemas, data contracts), enable experimentation/feature flags, and ensure they have the telemetry and access needed to develop insights. Enable agents/GenAI features by shaping reliable tool endpoints, guardrails (privacy/PII handling, rate limits, redaction), and evaluation loops; coordinate with platform/ML partners. Drive operational excellence: define SLOs/error budgets, instrument metrics/logs/traces, maintain runbooks, manage on‑call, and lead incident reviews that improve reliability. Recruit, onboard, and grow engineers; run effective 1:1s, set growth plans, provide continuous feedback, and cultivate psychological safety and accountability. Conduct technical design and code reviews; mentor senior and junior engineers; raise the bar on simplicity, maintainability, and performance. Champion security and compliance best practices across mobile and backend (secrets management, secure storage, least privilege, threat modeling). Required Qualifications 1+ years of experience managing engineers 8+ years of experience in backend development Strong experience in Node.js, TypeScript, GraphQL, and REST APIs Deep familiarity with AWS architecture, especially Lambda, ECS, S3, DynamoDB, and Step Functions Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies Fluency in system design principles, scalability, reliability, fault-tolerance Ability to drive clarity and make architectural tradeoffs, balancing idealism with pragmatism Strong communication and collaboration skills, able to work effectively across product and engineering orgs Preferred Skills Experience with AWS Bedrock Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies Familiarity with mobile tech stacks (Flutter, Kotlin, Swift) Soft Skills & Cultural Fit Builder-coach: mentors engineers, grows senior talent, and levels up juniors through pairing, reviews, and clear growth plans. Strong communicator: frames trade-offs, aligns stakeholders, and writes clearly for cross-functional audiences. Problem-solving ability: capable of breaking down complex problems and taking ownership of tasks from start to finish. Customer-centric mindset: ability to align development decisions with delivering an excellent user experience. Opportunities for Growth At GoodLeap, there are always opportunities for team members to grow and advance within the company. As you outgrow your current role, we will support your development into new opportunities. In addition to the above salary, this role may be eligible for cash bonus and equity compensation We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. This position is the first step into becoming a licensed loan officer in a direct-to-consumer sales environment with an exclusive, high converting lead source. You will provide sales support to our top loan officers while learning about different mortgage products, qualifying customers, and providing excellent customer service. You will also be taking live calls and gathering pertinent information prior to transferring them to the sales floor. Essential Job Duties & Responsibilities: * Review mortgage applications taken by licensed loan officers; assist in collecting, uploading, and labeling documents within our Loan Origination system. Order disclosures, prepare income calculations, run automated underwriting, prepare, and scrub files prior to submitting to underwriting. * Troubleshoot loan files. Become an expert in loan programs and qualifications. * Take inbound live transfer calls / make outbound phone calls and gather the necessary information and commitment to transfer them to our sales floor. Provide excellent customer service to GoodLeap customers. * Attend daily training in preparation for your promotion into sales or take NMLS test. Required Skills, Knowledge & Abilities: * 1-2 years top sales experience in a professional environment OR college degree * Ability to learn quickly * High energy * Detail-oriented * Excellent communication skills * Collaborative personality * Ability to work in fast-paced, high-volume environment * High School Diploma or GED required Compensation: $24.04/hr + potential bonus opportunities Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryWe're looking for a passionate and experienced Staff Software Engineer to join our team that owns the core of our payments technology. In this role, you'll help design, build, and scale both our payments platform and customer-facing payment products, ensuring they are secure, reliable, and performant. You'll collaborate closely with product managers, designers, and fellow engineers to deliver seamless payments experiences that power every transaction.What You'll Do Architect, design, and evolve scalable, high-performance APIs in a distributed environment that power Web, Mobile, and partner integrations Lead integrations with payment processors and alternative payment rails, ensuring reliability, compliance, and future extensibility Collaborate cross-functionally with Product, Risk, Finance, and Operations to translate business requirements into resilient technical solutions Drive the full software development lifecycle, from technical design and implementation through testing, deployment, and post-launch support Mentor and guide engineers across the team, setting high standards for system design, security, scalability, and code quality Champion operational excellence by building and enforcing practices around observability, documentation, monitoring, and alerting Proactively identify, troubleshoot, and resolve complex technical issues to maintain high availability and seamless customer experiences What You Bring 7+ years of back-end development experience with Node.js and TypeScript Proven expertise in architecting complex distributed systems with a focus on scalability, reliability, and security Extensive experience in designing and developing RESTful and APIs, including versioning, documentation, and performance optimization Hands-on experience with cloud infrastructure (preferably AWS), including microservices, serverless, and containerized environments Strong system design and architectural decision-making skills, balancing trade-offs between performance, maintainability, and business needs Demonstrated ability to mentor and lead engineering teams, fostering collaboration, knowledge-sharing, and technical excellence Passion for writing clean, maintainable code and driving best practices in testing, CI/CD, and observability Excellent communication and cross-functional collaboration skills, with a proven track record of influencing technical direction at scale Bonus Points Knowledge of Stripe, QuickBooks, or similar payment platforms Experience with C# Experience with Datadog or similar observability tools Experience in FinTech or other highly regulated industries Previous work with real-time payment processing systems Why Join Us Work on impactful projects that enable sustainability and energy solutions. Competitive salary and benefits package. Opportunity for professional growth in a collaborative, inclusive, and fast-paced environment. Work with a passionate, forward-thinking team dedicated to making a difference. In addition to the above salary, this role may be eligible for a bonus and equity. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team. Essential Job Duties and Responsibilities: * Answering customer service phone calls. * Review documentation sent in via email or through Origin tool to make decisions on cases. * Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: * The ideal candidate will have: * Strong math and computer skills * A positive attitude * The ability to work effectively with clients at all stages of the process * The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Home Equity Specialist is responsible for originating high-quality home equity line of credit (HELOC) loans by effectively communicating with customers, gathering documentation, evaluating applications, and closing approved loans.Essential Job Duties & Responsibilities: Meet and exceed assigned loan production goals and targets; Maintain pipeline management reports and forecast future opportunities Prospect for new HELOC customers through inbound call campaigns Educate customers on HELOC products and eligibility requirements Gather financial documents and process loan applications Evaluate applications based on credit worthiness, income verification, asset valuation, etc. Present completed packages for underwriting approval Coordinate closings with settlement agents and title companies Ensure compliance with all applicable lending laws and regulations Participate in continued education and training as required; Perform other duties as assigned Required Skills, Knowledge & Abilities: 2+ years of experience as a loan officer, preferably with HELOC expertise Bachelor's degree in finance, business or related field preferred Strong communication, sales, and relationship building skills Proficiency with loan origination/processing software systems Knowledge of lending guidelines, laws and regulations Ability to multi-task and prioritize in a fast-paced environment Detail-oriented with strong documentation and problem-solving abilities Compensation: $28.85 per hour plus bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary: The Client Support Manager, Home Improvement works with our clients to ensure we're delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their Home Improvement clients and collectively work together on improving the customer experience. Additional duties such as client audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and Clients. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of "finance made friendly". Essential Job Duties & Responsibilities: * Provide our customers with world-class customer service * Be a supportive and collaborative partner our installers can rely on. Communicating with installers regarding past, present and future projects * Strategically partner with installers on ways to improve the customer experience. Act as the primary point of contact for escalated client issues, ensuring timely resolutions * Help resolve any questions or concerns our existing customers may have * Develop a comprehensive knowledge of GoodLeap products and attributes * Effectively managing a pipeline of projects to completion. Document client interactions and resolutions in the CRM system to maintain accurate records and track trends * Conducting monthly partner due diligence checks regarding Home Improvement Projects * Ability to analyze data and spot trends * Conduct collaborative investigations into possible fraudulent or suspicious activities * Provide timely and effective support to clients via email, phone, and chat * Maintain a positive and professional attitude in all client and customer interactions, building and maintaining strong relationships Required Skills, Knowledge & Abilities: * Ability to multitask * Work independently and collaboratively * Effectively interact with high profile partners * Superior organizational skills * Exceptional verbal and written skills * Home Improvement knowledge preferred (energy-efficient HVAC, heat pumps, roofing, windows, and more.) * Excellent problem-solving abilities * Ability to work well under pressure and manage multiple priorities effectively. * Flexibility to adapt to changing priorities and business needs. * Time management Compensation: $24.04/hr Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.