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About NavaNava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary Reporting to the Director of Delivery Operations, the Delivery Operations Assistant will primarily be an executor, driving the internal optimization projects prioritized by leadership to completion. In this role you will provide a high level of administrative support to executives or senior management, facilitating efficient scheduling operations. What you'll do Perform administrative and clerical tasks to support Nava's delivery operations Scheduling and calendar management, email prioritization, travel coordination, expense report management, executive event coordination, executive meeting support for the Delivery Team Support process improvements for Nava's Delivery Organization Organize and manage data gathered in client satisfaction interviews Facilitate collection of project delivery data so Delivery leaders are able to conduct portfolio analysis and management In coordination with People Operations, manage non-billable activities like training and practice building Other duties as required Required skills Experience interfacing with executives and managing their schedules Experience utilizing G-Suite (Google Calendar, Google Drive, Google Docs/Sheets, and Google Groups) or other scheduling software Fluency with Mac Understanding of how to gather the context required to make progress Ability to thrive in a fast-paced environment with ever-changing priorities Experience working in operations roles at a professional services organization Experience supporting software delivery teams in an operational role Experience planning and executing large initiatives and processes, inclusive of efficient process design and change management Excellent written and real-time communication skills, with the ability to work harmoniously with others and communicate empathetically across many groups of people in a clear, concise manner Ability to build and form strong relationships with both the internal team and external vendors and work harmoniously with others An adaptive, proactive, empathetic, tenacious, and positive mindset Highly organized, resourceful, reliable, and detail oriented approach A critical thinker with a problem-solving mind Desired skills Experience working with state and federal government clients Experience working cross-functionally with people operations/HR ,business operations teams, and program management Experience with Google Suite, Atlassian suite, and other project management and resource management tools Other requirements All roles at Nava require the following: Legal authorization to work in the United StatesAbility to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn't require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with NavaHealth coverage - comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage - Nava provides disability, life, and accidental death insurance at no cost Time off - vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays - enjoy 12 paid federal holidays each year on top of your regular PTOAnnual bonus - when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave - paid time off for new parents, plus weekly meals delivered to your home Wellness program - full platform offering physical, mental, & emotional health resources & support tools Virtual care - see doctors online with no copay through UnitedHealthcare's virtual visit program Sabbatical leave - earn extended unpaid leave after continuous service for personal growth or rest 401(k) match - Nava matches 4% of your salary to support your retirement savings plan Flexible work - remote-first environment with flexibility built around your schedule and responsibilities Home office setup - company laptop & setup assistance provided via Staples for remote work needs Utility support - monthly reimbursement to help offset eligible home office utility expenses Learning opportunities - internal training programs and resources to help grow your professional skills Development opportunities - LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus - get rewarded when you refer great people who join the Nava team Commuter benefits - pre-tax commuter programs to support in-office travel when applicable Supportive culture - A collaborative and remote-friendly team environment where people genuinely care LocationWe have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at ********************** if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

Furniture Delivery Driver Assistant We are looking for bright, energetic individuals to join our team of Delivery Drivers. Our Furniture Delivery Driver Assistants are responsible for the delivery and setup of merchandise in the customers' home. Drivers perform the necessary delivery functions in a safe and professional manner, while staying on schedule to meet our customers' expectations. If you are highly motivated to succeed and enjoy hands-on work, this is the opportunity for you. You will thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Pay: Starting at $18.50 an hour, more with experience Schedule: Shifts start at 7:30 am and work until completion. Routes may run 4 (10/hr +) or 5 (8/hr +) days per week but not on Sundays. This is your Opportunity to: Operate the delivery vehicle, when needed, in a safe and courteous manner. Delivery and set up furniture to customers' homes. Maintain high performance levels by keeping within the customer delivery time window. Accurately communicate and document the delivery transaction using either a mobile device or the paperwork provided. Unload or load product as needed at customers' homes, stores, or warehouse. Assist in the warehouse or showroom if needed. Earning Opportunity: Driver Base Pay is $18.50 and up based on experience. Get Paid Daily. Team members now have the flexibility to Draw Pay between pay cycles. We Offer: Paid comprehensive training. Flexibility to draw pay between pay cycles with our Daily Pay Program. 401K program with a company match of 4%. Generous benefits package with premier medical, dental, and vision partners. Paid time-off includes vacation, sick time, personal days, company holidays. Ability to advance within the company if desired. Opportunities to give back to the community. Substantial associate discount on our quality merchandise. Bonus program for Team Member Referrals. Educational financial assistance. Complimentary health and wellness program. Job Requirements Qualifications: Must be 18 years or older. No delivery experience required but preferred; training provided. Must have a current Driver's License and have a clean driving record with minimal moving violations. Must be willing and able to push, pull, and repeatedly team lift 150 pounds throughout your shift. Must be able to achieve DOT Certification (company paid). Must be able to pass background requirements and drug screen including THC testing. Work Environment: Driving or riding in Havertys delivery trucks: must wear proper Havertys-provided uniforms, steel-toed work boots/shoes required, safety gear when applicable. Shifts start at 7:30 am and work until completion. Routes may run 4 (10/hr +) or 5 (8/hr +) days per week but not on Sundays. Physical Demands: Must successfully complete a physical assessment to be considered for the position. Must be able to move 150 pounds, including lifting, carrying, pushing, and pulling furniture. The role involves driving, going in and out of customers' homes, and properly handling materials. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions. Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

JobID: 210684434 JobSchedule: Full time JobShift: Day : Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will play a key role in managing the end-to-end delivery of mobile solutions to be used by our employees. Job responsibilities * Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery * Considers and plans for upstream and downstream implications of new product features on the overall product experience * Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers * Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle * Writes the requirements, epics, and user stories to support product development * Lead quarterly planning sessions to ensure alignment of product delivery milestones. * Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization. Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise in product management or a relevant domain area * Proficient knowledge of the product development life cycle * Experience in product life cycle activities including discovery and requirements definition * Developing knowledge of data analytics and data literacy * Strong understanding of mobile devices, mobile device management (MDM), and mobile application development * Proven ability to support product delivery in a technology-focused setting. Preferred qualifications, capabilities, and skills * Developed knowledge of the product development life cycle * Experience with app testing, bug tracking, and user acceptance testing

Job Details Columbus , OH $16.00 - $18.00 Hourly General LaborDescription Our team is seeking a Catering Warehouse and Delivery Associate as we dive into one of our busiest times of the year! This is a part-time seasonal position that is designed for people with evening and weekend availability. The successful candidate will focus on owning the day-to-day tasks of the operations space and assisting the leadership with organization and event production. The main focus of this role is to clean, protect and organize catering assets, take catering deliveries, check in/out proper supplies for events and while keeping a show ready environment to ensure events fall within the client vision and company standards. This candidate is excellent at communication with vendors and staff, is driven to follow through on set standards and operating procedures and keeping to timelines while working in a high-volume company. The perfect Catering Warehouse and Delivery Associate ill have small-company energy with expert navigation skills for completing assigned tasks independently and with a team. Your strengths present themselves with calm confidence in your daily operation, ability to complete projects with or without direct supervision and find motivation in the why we deliver excellence at every level. Our ideal candidate: Is approachable and balanced Ensures production requirements are met to the highest standards Always look to improve communal areas Has accountability to results and takes initiative on projects This is a part-time seasonal position with Evening and Weekend Availability Responsibilities The primary job of the Catering Warehouse and Delivery Associate includes but is not limited to: Pulling and packing out events according to company standards Strictly following timelines for equipment pack out and deliveries Completing daily opening/closing checklists Catering deliveries Transporting of goods between brand locations Maintaining company safety and sanitation standards of vehicles, warehouse and workspace Assist management with other assigned duties as they arise Assist in training new team members Basic building upkeep and cleaning Qualifications Requirements Current driver's license Minimum of 1 year customer service experience Proficient in basic cleaning and organizing skills Evening and Weekend Availability Ability to lift 50 pounds, kneel, stoop, or reach items on high and low shelves, and stand for 8 hours at a time Insurable driving record Preferred Minimum of 1 year experience in the hospitality industry Stable Work History Strong written and verbal communication Why work for Together & Company? WHAT YOU'LL GET: Employee catering discount on any of the Petro Hospitality brands 401(K) Savings Plan with Company Match Will accrue paid Time Off Flexible Schedule Opportunities for Career Advancement, we believe in promoting from within WHY CHOOSE US? Together & Company and associated brands are woman owned businesses with the belief that a culture of inclusivity makes us better. We value our teammates for their unique perspectives and experiences, and we know that our diversity is what fuels our strength and innovation as individuals and a team. If you are looking for “just a job” this isn't your best option. If you want to belong to a family of people who care about what they do, and each other...who want to be better, learn more, help others do the same and create some of the best whole-hearted hospitality experiences in Central Ohio...then welcome to the team. Together & Company is an equal opportunity employer

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will play a key role in managing the end-to-end delivery of mobile solutions to be used by our employees. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Lead quarterly planning sessions to ensure alignment of product delivery milestones. Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Strong understanding of mobile devices, mobile device management (MDM), and mobile application development Proven ability to support product delivery in a technology-focused setting. Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle Experience with app testing, bug tracking, and user acceptance testing

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in the HR Money Movement Team, you enable the release and sustainment of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. The Human Resources function at JPMorgan Chase embraces a product-driven way of working. This allows us to function in a manner where we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools. The HR Money Movement Team is seeking a highly effective and innovative person to be a part of the Global Pay team. This role will play a key role in the continued innovation and sustainment of the Oracle HCM cloud application, related suite of applications, and business processes. The role will be critical in defining the evolution of the platform, processes, and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide. **Job responsibilities** + Plays a key role in the continued innovation for payroll, Oracle HCM cloud application, related suite of applications, and business processes. + Works with a diverse group of stakeholders to execute and implement the ongoing technology strategy that will enable the Global HR organization. + Ensures the continued optimization and sustainment of the Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally. **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise in product delivery or a relevant domain area + Experience with Oracle HCM pay and time platforms + Able to multi-task, prioritize, and manage time efficiently + Ability to collaborate in a team-oriented environment across teams + Problem solving, problem identification, and reasoning skills. Good judgement and decision-making skills. + Good written and verbal communication skills. + Exceptional analytical skills (e.g., root cause analysis). **Preferred qualifications** + Desire to innovate and improve processes. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you contribute to smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Deposit 2.0, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Join us as a Senior Product Delivery Associate, where you will play a pivotal role in the evolution of our Deposit 2.0 product development. This is a unique opportunity to excel in managing dependencies, overcoming challenges, and facilitating communication between various stakeholders, all while growing your career in a dynamic and supportive environment. You will play a pivotal role in ensuring the smooth operation of our product development. You will excel in managing dependencies, monitoring blockers, and facilitating communication between various stakeholders and functional partners. This role provides an opportunity to promote efficiency improvements in the development process and to create solutions that will have a significant impact on our product's success. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements. Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and improve adequate resources. Effectively manage dependencies to ensure timely product development and collaborate with Product Owners to identify dependencies. Act as a liaison between the Deposit 2.0 product team, stakeholders, and functional partners. Proactively communicate with all involved personnel to provide encouragement, identify issues, create solutions, and drive efficiency improvements in the development process. Drive commitment from Partners to ensure Program execution success. Create and maintain Dashboards to track program's progress and identify potential bottlenecks and manage dependencies in Jira Align. Work on detailed dependency mapping to understand the intricate relationships between tasks. Demonstrate excellent communication and presentation skills to convey project status and insights effectively. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area. Demonstrated performance in either product management or relevant domain area. Experience executing operational management and change readiness activities. Experience in product deployment processes. Bachelor's degree in a related field or equivalent work experience in program management or project management in the Financial Services industry. Demonstrate experience in product delivery and coordinating cross-functional teams. Proficiency in using Jira and Jira Align to track and manage tasks and dependencies. Strong analytical and problem-solving skills; Excellent organizational and time-management abilities. Ability to work collaboratively with diverse teams. Excellent communication and presentation skills. Proficient in using, PowerPoint, Excel and Confluence. Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle. Excellent interpersonal and take ownership of deliverables, a very motivated self-starter. Track record demonstrating a high level of personal initiative, good work ethic, achieving challenging plans for future, and ability to manage multiple tasks simultaneously. PMP, CSM, or similar certification is a plus.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will play a key role in managing the end-to-end delivery of mobile solutions to be used by our employees. **Job responsibilities** + Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery + Considers and plans for upstream and downstream implications of new product features on the overall product experience + Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers + Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle + Writes the requirements, epics, and user stories to support product development + Lead quarterly planning sessions to ensure alignment of product delivery milestones. + Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization. **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise in product management or a relevant domain area + Proficient knowledge of the product development life cycle + Experience in product life cycle activities including discovery and requirements definition + Developing knowledge of data analytics and data literacy + Strong understanding of mobile devices, mobile device management (MDM), and mobile application development + Proven ability to support product delivery in a technology-focused setting. **Preferred qualifications, capabilities, and skills** + Developed knowledge of the product development life cycle + Experience with app testing, bug tracking, and user acceptance testing JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in the HR Money Movement Team, you enable the release and sustainment of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. The Human Resources function at JPMorgan Chase embraces a product-driven way of working. This allows us to function in a manner where we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools. The HR Money Movement Team is seeking a highly effective and innovative person to be a part of the Global Pay team. This role will play a key role in the continued innovation and sustainment of the Oracle HCM cloud application, related suite of applications, and business processes. The role will be critical in defining the evolution of the platform, processes, and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide. Job responsibilities Plays a key role in the continued innovation for payroll, Oracle HCM cloud application, related suite of applications, and business processes. Works with a diverse group of stakeholders to execute and implement the ongoing technology strategy that will enable the Global HR organization. Ensures the continued optimization and sustainment of the Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally. Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product delivery or a relevant domain area Experience with Oracle HCM pay and time platforms Able to multi-task, prioritize, and manage time efficiently Ability to collaborate in a team-oriented environment across teams Problem solving, problem identification, and reasoning skills. Good judgement and decision-making skills. Good written and verbal communication skills. Exceptional analytical skills (e.g., root cause analysis). Preferred qualifications Desire to innovate and improve processes.

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Program Delivery Associate II within Performance Consulting, you will be instrumental in driving operational excellence and delivering client solutions that optimize efficiency and enhance service delivery. You will leverage your expertise in process improvement, change management, and project management to support organizational transformation. Your role may involve delivering training, managing projects, and engaging stakeholders to align goals with organizational needs. Your innovative thinking will enable you to challenge the status quo and foster a culture of continuous improvement across diverse teams. **Job Responsibilities:** + Support Operational Excellence initiatives through client engagements and certification. + Manage projects to ensure they meet timelines, budgets, and quality expectations, incorporating AI-driven tools, models and training materials to enhance efficiency and drive improvements. + Implement change management strategies to facilitate organizational transformation and ensure smooth transitions. + Prepare and maintain documentation to support internal audit readiness and compliance with control standards. + Communicate with stakeholders to align project goals and deliverables with organizational needs. + Monitor performance metrics to evaluate the effectiveness of training, change management, and project management outcomes, and make adjustments as needed. + Develop and apply AI-driven process models and training materials to support operational improvements. **Required Qualifications, Capabilities, and Skills:** + Undergraduate degree in a related field such as Business, Engineering, or Data Science + 3+ years of experience in program/project management, process improvement, and/or organizational change management, including understanding of relevant tools, processes, and best practices. + Proficiency in developing and applying AI-driven process models, creating training materials, and/or managing projects to enhance operational efficiency and drive improvements. + Proven ability to support fast-paced, complex, cross-functional programs or projects with significant business impact. + Effective communication skills for engaging stakeholders and aligning project deliverables with organizational needs. **Preferred Qualifications, Capabilities, and Skills:** + Advanced degree in a related field such as Business, Engineering, or Data Science + Certification in Project Management Professional (PMP), Lean Six Sigma, and / or Change Management. + Proficiency in delivering training and utilizing digital tools to enhance operational efficiency and audit readiness. + Familiarity with AI technologies and digital process tools to drive innovation and efficiency. + Experience with data analytics and visualization tools such as Tableau or Power BI to support decision-making and performance evaluation. + Strong interpersonal skills to foster collaboration and build relationships across diverse teams. + Ability to adapt to changing environments and lead initiatives that drive continuous improvement. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Palmos group within Employee Platforms, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources Schedule and participate in regular meetings with stakeholders from different departments (e.g., IT, marketing, operations) to gather requirements and align on project goals. Use collaborative tools (such as Jira or Confluence) to document project plans, track progress, and share updates. Work closely with team members to brainstorm ideas, prototype solutions, and iterate based on feedback. Summarize findings in clear, concise reports and recommend specific actions to improve business processes or outcomes. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area Experience executing operational management and change readiness activities Experience in product deployment processes Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will play a key role in managing the end-to-end delivery of mobile solutions to be used by our employees. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Lead quarterly planning sessions to ensure alignment of product delivery milestones. Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Strong understanding of mobile devices, mobile device management (MDM), and mobile application development Proven ability to support product delivery in a technology-focused setting. Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle Experience with app testing, bug tracking, and user acceptance testing

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you provide advisory on smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Job Summary As a Senior Product Delivery Associate in Global Customer Platform team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies. Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements. Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and recommend adequate resources. Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality activities across the product development life cycle. Writes the requirements, epics, and user stories to support product development. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area. Experience executing operational management and change readiness activities. Experience in product deployment processes Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Program Delivery Associate II within Performance Consulting, you will be instrumental in driving operational excellence and delivering client solutions that optimize efficiency and enhance service delivery. You will leverage your expertise in process improvement, change management, and project management to support organizational transformation. Your role may involve delivering training, managing projects, and engaging stakeholders to align goals with organizational needs. Your innovative thinking will enable you to challenge the status quo and foster a culture of continuous improvement across diverse teams. Job Responsibilities: Support Operational Excellence initiatives through client engagements and certification. Manage projects to ensure they meet timelines, budgets, and quality expectations, incorporating AI-driven tools, models and training materials to enhance efficiency and drive improvements. Implement change management strategies to facilitate organizational transformation and ensure smooth transitions. Prepare and maintain documentation to support internal audit readiness and compliance with control standards. Communicate with stakeholders to align project goals and deliverables with organizational needs. Monitor performance metrics to evaluate the effectiveness of training, change management, and project management outcomes, and make adjustments as needed. Develop and apply AI-driven process models and training materials to support operational improvements. Required Qualifications, Capabilities, and Skills: Undergraduate degree in a related field such as Business, Engineering, or Data Science 3+ years of experience in program/project management, process improvement, and/or organizational change management, including understanding of relevant tools, processes, and best practices. Proficiency in developing and applying AI-driven process models, creating training materials, and/or managing projects to enhance operational efficiency and drive improvements. Proven ability to support fast-paced, complex, cross-functional programs or projects with significant business impact. Effective communication skills for engaging stakeholders and aligning project deliverables with organizational needs. Preferred Qualifications, Capabilities, and Skills: Advanced degree in a related field such as Business, Engineering, or Data Science Certification in Project Management Professional (PMP), Lean Six Sigma, and / or Change Management. Proficiency in delivering training and utilizing digital tools to enhance operational efficiency and audit readiness. Familiarity with AI technologies and digital process tools to drive innovation and efficiency. Experience with data analytics and visualization tools such as Tableau or Power BI to support decision-making and performance evaluation. Strong interpersonal skills to foster collaboration and build relationships across diverse teams. Ability to adapt to changing environments and lead initiatives that drive continuous improvement.

Join the External Reporting Team, to play a key role analyzing large loan level dataset to meet external regulatory reporting requirements. Reporting critical data for Consumer and Community Banking is a challenging, ever-changing and rewarding experience with communication with various lines of business and levels of management. As an External Reporting Associate, in the External Reporting Team within Consumer & Community Banking, you will be responsible for analyzing large sets of loan level data, evaluating and translating reporting instructions into sound and quality data, improving analytical review process, maintaining documentations on change control procedures. This position is primarily responsible for gathering, interpreting, and managing reporting requirements for external regulatory institutions (FDIC, FRB, OCC, etc.). This is a hands-on role with a great potential for career growth. We are looking for an individual with unique combination of strong technical (SQL) and interpersonal skills to drive the continuous data improvement. This role will work collaboratively with both internal team members and a wide range of partners from Home Lending Business, Technology, MIS and Risk. Job Responsibilities Analyze (Deep dive) the data to ensure accuracy of reporting Utilize the home lending servicing systems and practices to ensure accurate and sound reporting Analyze large data sets and conduct root cause analysis to understand and remediate reporting anomalies Account for detailed documentation of Requirements/Requirement interpretation Conduct data research to triage issues, identify root cause and recommend solutions to fix data defects Work with other teams (IT, CCB Data Management & Risk etc.) to identify data issues and improve data quality for CCAR files and to effectively update logic during system conversions / decommissions as well as new acquisitions Prepare various reporting metrics for inclusion in presentations to Steering Committee and Management Required qualifications, capabilities and skills Bachelor's degree in Computer Science, MIS, Finance, Accounting, Mathematics or related area Direct experience with Home Lending servicing system (MSP) to perform loan level review to determine RCA to assist in the remediation of Reporting discrepancies Experience with delivering solutions through agile methodologies and new technologies Advanced analytical and quantitative skills Strong oral and written communication skills Strong organizational and multi-tasking skills are critical Works well collaboratively and independently in an ever-changing business environment Preferred Qualifications, capabilities and skills Strong working knowledge of MS Excel and advanced data manipulation functions (Pivot Tables, VLOOKUP, ODBC, VBA) is preferred Strong SQL skills exposure to Python, Tableau and Alteryx is a plus Minimum 3 years of Mortgage/Banking/finance analytical support experience preferred

Join JPMorgan Chase and bring your expertise to a team that values innovation and excellence. As a Fraud Senior Product Delivery Associate, you will play a key role in shaping technology solutions that support our operations and promote responsible business growth. Be part of a culture that encourages thinking outside the box, challenging the status quo, and striving to be best-in-class. Job Summary As a Fraud Senior Product Delivery Associate within the Fraud Area Product, you will support the Consumer and Community Banking (CCB) Fraud Center of Excellence across lines of business. Positioned at the crossroads of business and technology, you will collaborate with colleagues to understand challenges and opportunities, transforming this knowledge into high-quality technical requirements. You will coordinate with technical delivery teams to ensure solutions meet all requirements and provide exceptional business and customer experiences. Job Responsibilities Partner with fraud product owners, data scientists, and fraud strategists to drive customer-focused solutions across the organization. Manage interdependencies between product releases and other product delivery teams for end-to-end delivery. Design solutions and improve existing software systems to meet business requirements, working with stakeholders and technology partners. Conduct and lead technical and functional JAD sessions, driving solution design and defining web services API contracts. Build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and define test scenarios. Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria. Required qualifications, capabilities and skills Bachelor's degree in engineering, computer science, technology, or related field. 5+ years of experience in financial/banking services. Demonstrated ability to interpret and share concepts clearly with varied audiences of business and technical resources. Strong listening skills with the ability to interview stakeholders and quickly understand new concepts. Self-starter with strong problem-solving skills and the ability to manage projects from ideation through completion. Ability to handle multiple projects while managing conflicting deadlines and handling ambiguity. Experience with service-oriented design and technology (Rest APIs, microservices, Kafka, web services, MQ messaging). Proficiency with project tracking and process documentation tools like Confluence, JIRA, and Visio. Preferred qualifications, capabilities and skills An advanced degree Experience with fraud risk and digital payments products

Bring your expertise to JPMorgan Chase. As part of the External Reporting team, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real world challenges that impact our company, customers and communities. Our culture in the External Reporting team is all about thinking outside the box, challenging the status quo and striving to be best-inclass As a Senior Product Delivery Associate in the External Reporting team, you will be responsible for coordinating with various Area Product Owners to access impact, plan and prioritize work required for upcoming projects impacting regulatory reporting. You will be a key point of contact to gather information and communicate across the team. You will be responsible for consolidation of feedback/responses from various reporting areas to communicate status related to key milestones/deliverables and to highlight risks and issues. You will be responsible for ensuring consistency of implementation across the various teams and ensuring all impacts to reporting to external regulatory institutions are understood. This is a hands-on role with a great potential for career growth. We are looking for an individual with unique combination of strong organizational/project management skills and interpersonal skills to drive progress and keep teams on track. You will work collaboratively with both internal team members and a wide range of partners from Community and Consumer Banking Business, Technology, and risk. Job responsibilities Communicate across teams any upcoming initiatives impacting regulatory reporting Create impact assessments and scope documentation Develop and track of key milestones for delivery and communication to leadership Coordinate meetings to solicit updates, triage issues, and recommend solutions or next steps Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements Identify blockers and other impediments to manage dependencies and ensure adequate resources Prepare various status update materials for inclusion in presentations to Program teams and Management Required qualifications, capabilities, and skills Minimum 3 years of experience or equivalent expertise in project management Bachelor's degree in Business, MIS, Finance, Accounting or related area Experience with delivering solutions through agile methodologies and new technologies Great organizational skills and communication skills Advanced working knowledge of MS Excel and MS Project Preferred qualifications, capabilities, and skills Experience in CCB with a concentration in Home Lending or Regulatory reporting is a plus Good oral and written communication skills Good organizational and multi-tasking skills are critical Works well collaboratively and independently in an ever-changing business environment #LI-HYBRID

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a Senior Product Delivery Associate in the Payroll Product team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences. Job responsibilities Supports the development of our product strategy and roadmap Collects and analyzes metrics on product performance to inform decision-making Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value Configure, test and validate new Payroll data elements or changes to existing Payroll data elements Partner with Payroll Operations to successfully complete issue analysis and define requirements Partner with Workforce Technology on the validation of requirements, configurations, and functional testing Work successfully in an Agile environment by participating actively in Agile ceremonies, maintaining Jira stories, and effectively communicating issues and blockers on active stories Assist with end to end regression testing for Payroll module for monthly and quarterly releases Assist Workforce Technology with Oracle Service Requests and provide requested information to ensure timely resolution of any payroll impacting issues Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area Developing knowledge level of the product development life cycle Exposure to product life cycle activities including discovery and requirements definition Emerging knowledge of data analytics and data literacy Experience with Oracle HCM Pay and Time or similar software Preferred qualifications, capabilities, and skills Experience partnering with vendors on problem resolution and service requests Good judgement and independent decision making skills Strong written and verbal communication skills Ability to collaborate in an Agile team oriented environment across teams and vendors Exceptional analytical and data skills (ex. root cause analysis) Problem solving, problem identification and reasoning skills

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. As a Junior Product Delivery Associate within the Risk Management and Compliance team, you will support the delivery of solutions that help us manage risks effectively. You will collaborate with product teams and technology partners to assist in the development and optimization of technology solutions that enhance our fraud risk management capabilities. Job Responsibilities: Assist product owners and strategists in implementing customer-focused solutions across the organization. Support the coordination of product delivery activities and manage dependencies between releases. Collaborate with stakeholders to gather requirements and assist in designing solutions to meet business needs. Participate in technical and functional sessions to support solution design and documentation. Help create requirement artifacts, data flow diagrams, user stories, and test scenarios. Required Qualifications, Capabilities, and Skills: Bachelor's degree in a related field or equivalent experience. Basic understanding of product management principles and interest in fraud risk or financial services. Ability to work collaboratively in a team environment and build partnerships across the organization. Strong communication skills and ability to present ideas clearly. Self-motivated with problem-solving skills and a willingness to learn. Preferred Qualifications, Capabilities, and Skills: Experience with agile methodologies is a plus. Interest in pursuing further education or certifications in product management or related fields.