Park State Bank jobs - 25 jobs

Client Service Specialist
Park State Bank 4.0
Park State Bank job in Hibbing, MN
The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Clients needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet clients needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Banks vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees accounts, customer information, and the banks finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid drivers license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Compensation details: 18-20 Hourly Wage PIba14164876fe-31181-39064386
$33k-38k yearly est. 7d ago

Looking for a job?

Let Zippia find it for you.

Client Service Specialist
Park State Bank 4.0
Park State Bank job in Hibbing, MN
Full-time Description The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Salary Description $18 - $20 / Hour
$18-20 hourly 40d ago
VP/Ag Commercial Banker
Bell Bank 4.2
Moorhead, MN job
This position must possess the technical skills needed to underwrite, document and administer a sizable portion of small, midlevel and large ag/commercial loans. In addition, this position requires proficiency at business development and will be expected to actively solicit new loan relationships within the constraints of the Bank's loan policy. Generally, a candidate for this position will have functioned as an Ag or Commercial Loan Officer or Credit Officer for a period of at least three years. Primary Duties: Interview prospective small, midlevel and large Ag or Commercial loan customers in an effort to make a preliminary determination as to the nature and feasibility of the credit request. Work closely with Bell Mortgage Officers to encourage and receive referrals of Ag or Commercial Loan prospects and Private Banking prospects. Assist in the analysis of financial and related data to determine the general creditworthiness of the prospect and the merits of the specific loan request. Establish and negotiate, where necessary, terms under which the credit could be structured, including the costs, repayment methods and collateral requirements. Assist in the preparation of the Loan Committee Presentation and required supporting documentation. This package must be prepared in accordance with the standards established in the loan policy. Present to the appropriate loan committee for review and approval all loans in excess of the individual lending authority. Provide guidance to the loan document representative and Ag Commercial Lending Assistant in preparation of loan documentation. Monitor credit facilities once they are booked. Assess interim financial information, borrowing base reports and other supporting documentation. Assist in the collection of past due loan payments and must utilize his/her support staff to obtain required information and to resolve file technical exceptions. Administer all problem credits, implementing the goals and objectives established and agreed upon through the completion of a problem workout strategy. Actively engage in business development. Bank wide goals for business development will be established through biweekly business development meetings. In this context, business development includes ongoing contact with existing Ag or Commercial customers. Active involvement in community and civic affairs. Mentor junior lending officers in the credit extension process. Undertake special projects as assigned, as time permits. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules and Bell Bank Customer Service Standards. Know, understand and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. in accounting, finance, business administration or related field. At least three years of credit, lending or examining experience. Working knowledge of loan documentation. Above-average written and communication skills. Proficiency with computer technology. Ability to deal with multiple tasks and deadlines. Effective time management and organizational skills.
$138k-196k yearly est. 3d ago
Commercial Lines Account Manager
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position represents Bell Insurance in a professional and courteous manner, providing prompt, efficient and accurate services to our customers, agents and insurance carriers with established policies and procedures. Primary Duties: Enter and maintain accurate policy information in Epic for all client servicing, processing transactions, and documentation. Review new business, renewals and endorsements to ensure items are accurate as ordered. Respond to client inquiries, advisor and carrier requests on a timely and professional basis. Rate new business, or submit to company to rate. Make marketing and coverage recommendations to advisors. Enter and update prospect data and marketing activities in Epic. Prepare proposals and recommendations that ensure our clients and prospects understanding of coverages and reflect professional image of the agency. Maintain expiration lists and gather renewal information from clients, and order renewals and changes as needed following agency workflows. Prepare coverage checklists. Handle remarket process including preparation of documents, follow-up and proposal. Follow-up on outstanding items and manage open activities on a timely basis with documentation in Epic. Identify cross-selling and up-sale opportunities. Refer cross-sell opportunities to producers and handle up-sale opportunities with client. Report new claims and monitor open claims, providing follow-up and service in accordance with agency procedures. Maintain up-to-date knowledge of underwriting requirements and binding authority for carriers. Maintain up-to-date insurance coverage and policy provision knowledge. Maintain expertise in agency computer systems and third-party resources and computer programs. Maintain positive, productive relationships with carriers, producers and fellow employees. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Excellent written and communication skills. Appropriate state insurance license. Proficiency with computer technology. Ability to deal with multiple tasks and deadlines. Effective time management and organizational skills.
$61k-73k yearly est. 3d ago
Mortgage Processing Loan Officer Assistant
Bell Bank 4.2
Minneapolis, MN job
Under supervision and management of the assigned loan officer, this position will help grow and expand the business as well as process all mortgage loans assigned to that loan officer. Provide high level of assistance to internal and external customers in person and on the phone; assist and maintain contact with clients, realtors, builders and others to maintain and deepen relationships to foster new business opportunities. Review and analyze credit documents for accuracy and compliance with investor/ agency guides. Identify potential problems and discuss them with loan officer and/or supervisor. Send pre-approval letters and sales engine estimates to borrowers when needed. Review purchase agreement, convert file, order title work and appraisals. Disclose compliance documents and mail disclosures with needs list. Follow up with borrower via call/email to ensure timely return of documents. Request information as needed from customers, obtain credit reports, order appraisals, title binders, surveys and tax transcripts as well as mail verification of deposit, verification of employment, and verification of mortgage forms; and update loan files and tracking systems when forms are returned. Review all new loan applications within 72 hours of receipt of file to ensure compliance with all investor agency/federal compliance guidelines. Meet with borrower to gather documents. Serve as the contact for borrowers, sellers, and agents involved in loan file, notifying and working with them to resolve any problems that may arise. Reserve funds with bond authorities and down payment assistance programs. Submit the loan file directly to the underwriting department without prior review from supervisor. If necessary prepare cover letter highlighting compensating factors. Follow up on all outstanding underwriting conditions and resubmit as needed. Provide calculation of borrower's income according to investor/agency guides, including but not limited to borrowers with multiple sources of income. Follow and monitor the schedule of closing with title companies and commitment dates noted in purchase agreement. Prepare loan file for closing, secure MDIA compliance review and hazard insurance binder, H06 for condominiums and PUD's, completion of pre-closing checklist. Review the HUD and communicate closing information to borrowers. Update loan officers with current file status weekly. Keep informed of the trends and developments in the general real estate industry as well as the changing rules and regulations pertaining to all 1st mortgage origination. Assist the loan officers with marketing their services and maintain customer data base of previous mortgage customer to increase volume. Prepare and submit closed loan file to post closing within 24 hours of final disbursement. Assist post closing with any investor pend issues. Remain informed and adhere to all aspects of investor/agency/compliance policies that affect the processing of mortgage loans and remain knowledgeable of all loan programs offered. Assist with the operating day to day functions by producing and maintaining marketing campaigns to drive growth in sales goals, while ensuring delivery of excellent customer service. Related activities include lead generation/qualification, data entry, database management, marketing research and product design. Nurturing relationships with realtors and clients through written communication and events. Develop and create ads for social media posts and flyers. Create annual marketing plan for the upcoming year with projected initiatives for clients and realtors. Client contact and follow up including email, hand written notes and/or gifts. Weekly meetings with loan officers for updates on current projects. Manage marketing inventory and re-order as necessary. Perform other work related duties as assigned by supervisor. Respond in a timely manner to quality control inquiries/exceptions on all audit reviews. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Three or more years mortgage loan processing or loan officer assistant experience. Full understanding of FHA/VA, FNMA, FHLMC, FDIC compliance, ATR/QM, mortgage audit underwriting, appraisal and investor guidelines. Proficient computer and accurate typing skills. Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature profile. Ability to manage time, prioritize and multi-task. Ability to work extremely well with internal and external customers using excellent written and oral communication skills. Detail oriented with the ability to put puzzle pieces together. Ability to work well with people with diversified personalities. Ability to work as a team member. Self-motivated to research and problem solve.
$39k-52k yearly est. 3d ago
Agriculture/Farm Services Assistant
First Mid 4.0
Bloomington, MN job
Responsible for office and administrative functions for Agriculture/Farm Service division. Also, responsible as a representative of the Bank and department within the local agricultural business communities. Responsibilities include, but are not limited to: Resolve farm/agriculture customer problems by listening, gathering information and acting as an intermediary with other departments. Follows through to ensure that customer problems and questions are resolved. Manages the administrative/accounting processing of “work tickets”, coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories. Assists in processing insurance information and premium payments, and real estate property tax payments. Balances daily administrative agriculture/farm tasks to ensure accuracy by processing customer deposits and reconciling accounts managed by others. Utilizes BOX as Agriculture Services electronic data filing, storage, and workflow tool. Manages USDA farm program sign up records and payments of same. Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties. Provides administrative/clerical support to farm managers with preparation and tracking of tenant leases on farm and trust properties. Monitor 1099 Misc. on farm accounts during the year. Supports farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs. Cross-sell bank products and services in a professional manner. Completed required training associated with job function. Perform other related duties as assigned. Qualifications Education/Experience: Associates degree preferred or specialized education/training normally acquired through two plus years of experience. Previous experience (2+ years) in an administrative support or accounting role, demonstrating strong organizational and multitasking skills. Skills: Proficient in Microsoft Office- Outlook, Word, Excel and Teams. Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner. High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner. First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT HP123
$30k-34k yearly est. 60d+ ago
Operations Support Supervisor
Bell Bank 4.2
Bloomington, MN job
The Mortgage Operations Support Supervisor provides leadership and oversight for the Disclosure and Adverse Action teams. This role ensures operational efficiency, compliance with regulatory requirements, and exceptional customer service. The supervisor will guide team members, manage workflows, and collaborate with sales staff to support company goals and values. Responsibilities Team Leadership & Supervision Set a strong example for direct reports and foster a culture of accountability, collaboration, and continuous growth. Provide continuous coaching and mentorship, targeting growth and learning opportunities to develop skills of direct reports. Align team goals with the company's mission and objectives, ensuring clarity in priorities and direction. Proactively identify potential issues, facilitate open communication, and implement solutions that support team cohesion and overall effectiveness. Operational Oversight: Ensure timely and accurate generation and delivery of disclosures within regulatory and company standards. Review and countersign denied files; complete disclosure and adverse action requests as needed to maintain service levels. Monitor workloads and staffing to meet turnaround expectations. Provide guidance to sales staff on disclosure and adverse action requirements. Engage in solutions for escalated issues and maintain strong working relationships across departments. Process Improvement & Compliance: Identify opportunities for process enhancements, automation, and efficiency improvements. Maintain expertise in federal, state, and agency disclosure requirements. Support change management initiatives, system updates, and new product rollouts. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High School diploma or GED required. 4-6 years of experience in mortgage (underwriting, processing, QC, closing, etc.). Team lead or supervisory experience preferred.
$89k-134k yearly est. 3d ago
Personal Lines Account Assistant
Bell Bank 4.2
Bloomington, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position works with the agency account managers and advisors to provide internal support through processing and documentation in Epic utilizing established workflows and procedures. Primary Duties: Enter and maintain accurate policy information in Epic for all client servicing, processing transactions, and documentation. Maintain all client activity and suspense items in Epic. Backup for assigning downloaded policies into Epic. Online carrier general processing. Prepare auto ID cards, certificates, evidence of property, and insurance binders. Communicate with insurance carriers as needed. Prioritize workload and/or request assistance as required. Problem solve individually prior to seeking assistance from an account manager. Seek advice from account managers when problems arise. Keep current on rates, forms and coverage changes. Obtain and/or maintain required licenses. Follow agency workflows. Report new claims and monitor open claims. Review new business, renewals and endorsements to insure items are accurate as ordered. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. Clear and concise oral, written and interpersonal communication skills. Customer service focus presenting a positive, professional image. Ability to handle multiple tasks, set priorities and remain poised under pressure.
$28k-35k yearly est. 3d ago
Employee Benefits Insurance Advisor
Bell Bank 4.2
Bloomington, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal. Primary Duties: Advisor - New Sales Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups. Respond to referrals quickly and effectively. Prequalify prospects for insurability and quality of risk. Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs. Determine appropriate insurance markets and make submissions to potential markets. Design insurance programs and recommend coverages to clients. Create insurance proposals and make sales presentations. Be familiar with and follow binding rules for all insurance carriers. Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance. Introduce Account Executives or Account Managers to clients as part of their service team. Enter documentation, as required for producers, in EPIC for all new sales processes. Ask for referrals from insureds to help generate new business. Accepts and handles prospects assigned by management. Advisor - Existing Client Relationships (renewals and retention) Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them. Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy. Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk. Remarket coverages when necessary. Propose coverages to round out the account. Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures. Document activities, conversations and data in EPIC according to Agency procedures. Review complex or unique policy change requests or service activities with Account Executives/Managers. Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff. Collect current premiums, past due balances and late charges on agency billed items. Provide assistance as needed for complex or troublesome claim situations. Retain an agreed upon percentage of accounts each year. Continue to develop relationships with insureds. Develop positive and professional relationships with carriers/ underwriters/representatives. Accept and carry out any duties/accounts assigned by Agency Management. Bell Insurance Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Insurance License. Previous sales experience, particularly insurance, is preferred. Commitment to continuous learning/education in insurance and the industries for which you are managing risk. Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately. Proficiency in technology to use EPIC system as required. Good presentation skills. Good interpersonal skills with a deep and knowledgeable professional network. Focus on ethics, integrity and honesty.
$42k-54k yearly est. 3d ago
Senior Accounting Operations Specialist - Equipment Finance
Bell Bank 4.2
Maple Grove, MN job
The Senior Accounting Operations Specialist will assist the team with reviewing equipment finance transaction documents prior to booking in the Lease/Loan operating system. Process activities related to servicing the portfolio of contracts. Perform account reconciliations and other related accounting functions. Provide customer service support. Primary Duties: Process account reconciliations on a regular basis. Responsible for assisting with the development, implementation, and documentation of accounting processes and procedures. Support the Accounting Team with software testing for additional upgrades and future development of the Lease/Loan operating system platform. Assist with financial and ad hoc reports to the division and bank. Review and process incoming and outgoing payments including checks, ACH, and wire transfers, including those with other bank syndicate partners. Perform an audit of transactions for proper classification and accuracy, both simple and more complex, prior to booking and restructuring in the Lease/Loan operating system. Process all aspects of servicing activities, including but not limited to, payment posting, restructures, charge offs, and contract terminations in the Lease/Loan operating system. Provide customer support through the Equipment Finance email inbox and customer service phone line. Independently calculate payoffs for loans and leases, including more complex leases. Provides assistance with sales/use tax and personal property tax questions. Assist the Accounting Team with requests from auditors, regulators, and internal business units. Conduct business that upholds a high level of ethical standard. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: BA or BS degree in accounting, finance, or related field or equivalent work experience. 5 or more years of experience in leasing or financial services; or appropriate combination of education and experience. 3 or more years of experience in the equipment finance sector preferred. Lease accounting experience preferred. Proficiency with computer technology. Strong customer focus and attention to detail. Excellent analytical and problem-solving skills. Professional written and communication skills. Ability to deal with multiple tasks and deadlines. Effective time management and organizational skills.
$63k-76k yearly est. 3d ago
Personal Banking Officer - Fargo/Moorhead Market
Bell Bank 4.2
Moorhead, MN job
A Personal Banking Officer provides basic support for personal banking services including account management, lending, and building a portfolio of banking clientele. This role involves managing customer relationships, offering tailored banking solutions, overseeing account management, and guiding customers through a comprehensive range of banking products to optimize their financial well-being. Responsibilities Account Management Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Must maintain a high standard of professionalism in all interactions and responsibilities. Handles escalated or complex customer issues, such as account discrepancies, credit concerns, or service complaints. They work to resolve these issues efficiently and maintain customer satisfaction. Manages relationships by offering personalized banking solutions. They may proactively reach out to customers to deepen relationships and address unique needs. Ensures compliance with policies and regulations for more complex transactions. Helps identify potential risks/fraud. Audits accounts for overdrafts, collections and technical exceptions for assigned customer accounts, and follow up with customers as appropriate. Lending & Portfolio Management Solicits, originates, underwrites, and closes consumer loans. Conducts professional customer meetings with current and prospective customers to assess their financial needs and objectives. Educate customers on loan features, interest rates, fees, repayment schedules, and potential penalties in a transparent manner. Assesses applicant's financial stability, credit history, and repayment capacity to determine loan eligibility. Recommends appropriate loan amounts, interest rates, and repayment schedules based on the borrower's needs and risk profile. Analyzes financial statements, debt-to-income ratios, and collateral value to ensure responsible lending. Finalizes loan agreements, ensure compliance with banking regulations, and facilitate timely fund disbursements. Identify early signs of delinquency and assist borrowers with restructuring options when necessary. Follows up on late payments and collaborate with collections teams to minimize financial losses. Handles basic customer requests, such as low-value transactions, simple loan approvals, or resolving simple disputes. Has basic knowledge of banking products, including loans, lines of credit, retirement accounts. They can recommend and customize solutions for customers based on financial goals. Actively identifies cross-selling opportunities and works to grow the bank's portfolio by recommending financial products and services tailored to customer needs. Meet individual goals and assist in meeting branch goals. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations Bachelor's degree in business administration, finance, a similar field, or equivalent experience. 3-5 years of customer service and/or account management experience. 3 years of experience in a banking, financial, or professional setting. Must possess active NMLS#. Experience using Microsoft products: Outlook, Word, and Excel. Knowledge, Skills, and Abilities High attention to detail. Strong communication skills. Familiarity with savings, checking, and lending policies and guidelines, as well as specific loan programs, qualifications, and insurance. Familiarity with banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position. Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
$38k-47k yearly est. 3d ago
Data Specialist
First Mid 4.0
Bloomington, MN job
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. The Data Specialist is responsible for analyze and interpret complex financial data to provide insights and support decision-making within the organization. You will work closely with various teams, including Finance, Risk Management, Marketing, Bank Operation, Wealth Management, Insurance, Human Resource, etc. to enhance data-driven strategies and optimize financial processes. The role involves extracting, cleaning, and analyzing large datasets to identify trends, patterns, and opportunities for improvement. Responsibilities include, but are not limited to: Gather data from various sources, including internal databases, external APIs, and 3 rd party sources. Ensure the accuracy, completeness, and reliability of financial data by validating and cleansing datasets. Utilize statistical methods, and tools to analyze financial trends, performance, and risk factors. Develop and implement quantitative models to evaluate financial metrics and forecast future performance. Generate actionable insights through data visualization techniques, such as charts, graphs, and reports. Build and maintain financial models to support budgeting, forecasting, and scenario analysis. Conduct sensitivity analyses to assess the impact of various financial variables on business outcomes. Identify potential financial risks and propose mitigation strategies. Develop and maintain key performance indicators (KPIs) for financial performance evaluation. Prepare regular reports and dashboards for stakeholders, summarizing financial insights and recommendations. Work closely with cross-functional teams, including finance, accounting, and business operation, to understand their data needs and provide analytical support. Collaborate with other IT teams to ensure data integrity, security, and efficient data processing. Stay updated on industry trends, best practices, and emerging technologies in financial analytics. Propose and implement process improvements to enhance the efficiency and effectiveness of financial data analysis. Qualifications Education/Experience/Skills: Bachelor's degree or equivalent work experience. 3+ years' experience as a data analyst in the financial services industry. Proficiency in data visualization tools (e.g., Power BI) Strong understanding of financial concepts, accounting principles, and regulatory requirements. Familiarity with machine learning algorithms for predictive analytics. Excellent analytical and problem-solving skills. Effective communication skills to convey complex data insights to non-technical stakeholders. Attention to detail and ability to work with large datasets. Knowledge of financial modeling and forecasting techniques. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
$38k-64k yearly est. 60d+ ago
VP/Senior Wealth Advisor
Bell Bank 4.2
Bloomington, MN job
This position to serve as a Wealth Advisor in the Wealth Management Division by effectively managing the delivery of superb wealth management and financial planning services to clients. This position focuses on business development and comprehensive financial planning for Wealth Management clients and prospects. This position works in conjunction with the internal team (Wealth Management Advisors, Wealth & Fiduciary Advisors, Bell Investments Wealth Advisors, Portfolio Managers, and Retirement Plan Consultants) as well as clients and external outside advisors such as attorneys and CPAs. This position assists and collaborates with Wealth Management Advisors in financial planning and account management. Primary Duties: Business Development Bell Bank Wealth Management Advisors are responsible for maintaining and growing existing relationships and leading in the development of new client relationships. Duties include managing the delivery of wealth management services to the client. This will involve maintaining regular and proactive communication with the client and working in consultation with the client's other advisors. Community involvement and professional networking are encouraged and expected in order to foster strong relationships. Wealth Management Advisors have a broad and deep understanding of sophisticated financial planning and investment strategies. Financial Planning Gather financial information and prepare presentations for prospect and client meetings. Collaborate with team members regarding client service needs and investment management. Participate in the monitoring of client accounts regarding asset allocation and cash flow needs. Prepare for, conduct and follow up regarding client meetings, including: Involvement in all aspects of pre-client meeting activities such as preparing meeting agendas, running reports, gathering client data, generating financial plans and making client recommendations. Leading and/or participating in client meetings to present our capabilities, financial plans and recommendations to clients and prospects. Involvement in all post-client meeting tasks such as generating and executing (where applicable) action items and following up until complete. Conduct research and analysis with regard to client financial goals. Partner with the client service team to coordinate the servicing of investment accounts, follow through on recommendations, the completion of financial transactions and the information needed for performance reports. Maintain a high level of compliance standards at all times. Adhere to the CFP Board's new Code of Ethics and Standards of Conduct at all times. Client Relationships Develop high touch client relationships through creating and presenting comprehensive financial plans, monitoring project timelines and collaborating with client advisory team. Monitor and follow up on execution of transactions and completion of client projects. Coordinate financial information with client fiduciaries, attorneys, CPAs, etc. Perform additional tasks as needed including back office, operational, and administrative tasks related to the servicing of client relationships. Bell Bank Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. and minimum of 5 years' experience in serving high net worth and/or institutional clients Experience with sophisticated financial planning techniques and wealth management software CERTIFIED FINANCIAL PLANNER™ designation preferred Highly proactive with attention to detail, dependable, and extremely organized Extensive knowledge of Microsoft Office Suite (Word, Excel, Access, PowerPoint) Excellent problem solving, math and analytical skills Ability to communicate professionally with others in a constantly changing work environment Self-motivated, detail and quality oriented Due to the nature of this position, must maintain a high level of confidentiality Desire a career path affiliated with the CERTIFIED FINANCIAL PLANNER™ designation. Candidates will have attained the CFP designation, be working to satisfy the CFP requirements, or agree to enroll in a CFP program. A “can do” attitude with ability to work well in a team environment and take ownership of tasks and deliverables, and is generally flexible and adaptive, willing to do whatever is needed to provide best in class client service. A thirst for learning and knowledge, with the willingness and desire for career growth in a rapidly expanding wealth management firm.
$172k-255k yearly est. 3d ago
Mortgage Lock Desk Coordinator
Bell Bank 4.2
Bloomington, MN job
The Lock Desk Specialist will provide daily, weekly, and monthly reporting support. This position will provide lock desk support as well as maintain and monitor investor sales commitments. This position will also operate and maintain data within the Encompass system, Optimal Blue as well as monitor pipelines. Responsibilities Assist in monitoring the shared inbox for lock desk support. Assist in receiving and handling daily locks within the policies of Bell. Assist in selling the Best Effort loans to various investors. Monitor and maintain Best Efforts pipeline. Review Best Efforts commitments, Best Efforts confirmations and expiring Best Efforts locks. Provide high-quality service to internal customers and investors. Act as liaison between capital markets and mortgage sales/operations staff to communicate system (Encompass and Optimal Blue) enhancements, loan program changes, and answer questions related to loan programs. Become proficient/knowledgeable of all the necessary systems (Encompass and Optimal Blue) used on a daily basis. Follow policies and procedures within the areas of investor regulations and secondary marketing. Backup all lock desk duties. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or equivalent education. 1-2 years of customer service experience. Prior experience utilizing Microsoft applications (Excel, Word, Outlook, etc) is required. 1-2 years of mortgage industry and/or loan documentation experience is preferred. Skills and Knowledge Strong math skills. Ability to understand complex situations and use multiple data points to reach logical conclusions. Good written and verbal communication skills with ability to work under pressure. Good organizational skills, detail-oriented with a strong emphasis on accuracy. Basic keyboarding skills.
$33k-40k yearly est. 3d ago
Personal Lines Account Manager
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position represents Bell Insurance in a professional and courteous manner, providing prompt, efficient and accurate services to our customers, agents and insurance carriers with established policies and procedures. Primary Duties: Enter and maintain accurate policy information in EPIC for all client servicing, processing transactions, and documentation. Review new business, renewals and endorsements to insure items are accurate as ordered. Respond to client inquiries, advisor and carrier requests on a timely and professional basis. Rate new business, or submit to company to rate. Make marketing and coverage recommendations to producers. Enter and update prospect data and marketing activities in EPIC. Prepare proposals and recommendations that insure our clients and prospects understanding of coverages and reflect professional image of the agency. Follow-up on outstanding items and manage open activities on a timely basis with documentation in EPIC. Identify cross-selling and up-sale opportunities. Refer cross-sell opportunities to producers and handle up-sale opportunities with client. Report new claims and monitor open claims, providing follow-up and service in accordance with agency procedures. Maintain up-to-date knowledge of underwriting requirements and binding authority for carriers. Maintain up-to-date insurance coverage and policy provision knowledge. Maintain expertise in agency computer systems and third party resources and computer programs. Maintain positive, productive relationships with carriers, producers and fellow employees. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Property and Casualty insurance experience highly desired. Appropriate state insurance license. Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. Clear and concise oral, written and interpersonal communication skills. Customer service focus presenting a positive, professional image. Ability to handle multiple tasks, set priorities and remain poised under pressure.
$53k-63k yearly est. 3d ago
Mortgage Closer
Bell Bank 4.2
Minneapolis, MN job
The Mortgage Closer is responsible for preparing, reviewing, and finalizing mortgage loan closing packages to ensure accuracy, compliance, and timely funding. This role serves as a critical liaison between borrowers, title companies, and internal teams to deliver an exceptional closing experience while adhering to regulatory and institutional standards. Responsibilities Prepare and disclose the initial Closing Disclosure to customers in accordance with TRID regulations. Manage and maintain a pipeline of 50+ loans during peak periods. Accurately prepare closing documents following agency, investor and state/federal guidelines Coordinate with internal partners and title closers to ensure timely and accurate delivery of final Closing Disclosure and loan documents. Verify that all underwriting conditions are satisfied prior to closing. Balance funding wires with title closers to ensure accurate disbursement. Manage and complete files in the pipeline according to company policy. Review and validate closing documents by verifying and entering required information. Maintain a positive and collaborative approach to improve department operations and contribute to team success. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or GED required; associate or bachelor's degree preferred. 2-3 years of experience in mortgage closing. Experience with Encompass or similar mortgage software required. Skills and Knowledge Familiarity with RESPA, TILA, Fair Lending, and state laws. Knowledge of FNMA, FHLMC, FHA and VA guidelines. Strong written and verbal communication skills. Detail-oriented with a strong emphasis on accuracy and compliance. Excellent interpersonal skills and commitment to delivering a positive borrower experience. Ability to work in a fast-paced environment while maintaining composure and accuracy.
$37k-42k yearly est. 3d ago
Personal Lines Account Assistant
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position works with the agency account managers and advisors to provide internal support through processing and documentation in Epic utilizing established workflows and procedures. Primary Duties: Enter and maintain accurate policy information in Epic for all client servicing, processing transactions, and documentation. Maintain all client activity and suspense items in Epic. Backup for assigning downloaded policies into Epic. Online carrier general processing. Prepare auto ID cards, certificates, evidence of property, and insurance binders. Communicate with insurance carriers as needed. Prioritize workload and/or request assistance as required. Problem solve individually prior to seeking assistance from an account manager. Seek advice from account managers when problems arise. Keep current on rates, forms and coverage changes. Obtain and/or maintain required licenses. Follow agency workflows. Report new claims and monitor open claims. Review new business, renewals and endorsements to insure items are accurate as ordered. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. Clear and concise oral, written and interpersonal communication skills. Customer service focus presenting a positive, professional image. Ability to handle multiple tasks, set priorities and remain poised under pressure.
$29k-37k yearly est. 3d ago
Commercial Insurance Advisor
Bell Bank 4.2
Bloomington, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: The Commercial Insurance Advisor/Manager strategically plans for the sales and underwriting profitability of the agency's commercial lines business. The Insurance Advisor is responsible for the profitable growth of the Agency and contributing to the Agency sales goals. Individually, the Advisor is responsible for prospecting, soliciting, quoting and selling new Property/Casualty and/or Benefits accounts, while meeting their own individual sales goal. The Advisor is also responsible for proactive relationship management of their accounts, working in conjunction with Agency Account Managers. Primary Duties: Manager Develop, work with, and evaluate insurance carriers to address issues with underwriting, service, claims and technology. Actively participate to improve our relationships at management levels via agent advisory groups. Strategic planning for cross selling and upselling projects implemented in all offices. Monitor and advise CL advisors on sales progress. Maintain good handle on EPIC and CL workflows to set management direction for sales and service. Review CL staffing needs and plan accordingly. Work with HR on hiring and termination processes. Direct involvement in training for CL staff on coverage, agency sales and service philosophy. Conduct regular staff meetings with including areas such as education, service, claims, workflows, E&O, etc. Advisor - New Sales Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups. Respond to referrals quickly and effectively. Prequalify prospects for insurability and quality of risk. Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs. Determine appropriate insurance markets and make submissions to potential markets. Design insurance programs and recommend coverages to clients. Create insurance proposals and make sales presentations. Be familiar with and following binding rules for all insurance carriers. Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance. Introduce Account Manager to clients as part of their service team. Enter documentation, as required for producers, in EPIC for all new sales processes. Ask for referrals from insureds to help generate new business. Accepts and handles prospects assigned by management. Advisor - Existing Client Relationships (renewals and retention) Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them. Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy. Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk. Remarket coverages when necessary. Propose coverages to round out the account. Work with Account Manager to provide timely information to carriers and clients according to agency standards and procedures. Document activities, conversations and data in EPIC according to Agency procedures. Review complex or unique policy change requests or service activities with Account Manager. Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff. Collect current premiums, past due balances and late charges on agency billed items. Provide assistance as needed for complex or troublesome claim situations. Retain an agreed upon percentage of accounts each year. Continue to develop relationships with insureds. Develop positive and professional relationships with carriers/ underwriters/representatives. Accept and carry out any duties/accounts assigned by Agency Management. Bell Insurance Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Insurance License. Previous sales experience, particularly insurance, is preferred. Commitment to continuous learning/education in insurance and the industries for which you are managing risk. Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately. Proficiency in technology to use EPIC system as required. Good presentation skills. Good interpersonal skills with a deep and knowledgeable professional network. Focus on ethics, integrity and honesty.
$42k-54k yearly est. 3d ago
VP/Credit Officer Team Lead
Bell Bank 4.2
Bloomington, MN job
This position is responsible for functions associated with the commercial credit risk management of the bank. This position will manage a team of commercial credit assistants/officers performing duties that include direct supervision, workflow management, training and development, and performance management. This position must possess the technical skills needed to provide independent comprehensive written evaluations of complex commercial loans and relationships. This position will work closely with all positions within commercial credit risk management oversight and commercial banking teams. Primary Duties: Management/Leadership: Partner with Credit Underwriting Leadership to recruit top talent in the market and make recommendations for new employees to fill positions within the credit underwriting team. Develop, maintain and update job descriptions for positions supervised. Manage daily work flow and effectively allocate workloads to achieve maximum efficiency. Assess training needs of credit assistants/officers supervised, recommend development plans, and monitor progress through daily management and oversight of work. Mentor other Bank team members in the credit administration process. Ensure credit assistants/officers supervised have a thorough understanding of the bank's credit policies, procedures, processes, credit analysis/underwriting, risk assessments and documentation requirements. Conduct review of loan presentations (LPs) to ensure the borrower and guarantor financial analysis is adequate and the LP is complete and prepared in accordance with company standards. Discuss with the credit officer and lending officer, if appropriate, the terms under which the credit should be structured. Prepare credit officers for meetings with clients, including interviewing prospective small, midlevel, and large business loan customers in an effort to make a preliminary determination as to the nature and feasibility of the credit request. Assist with Credit Quest data integrity and the training of this underwriting solution. Monitor FTO schedule to ensure appropriate department coverage for positions supervised. Handle personnel issues for the positions supervised in accordance with Bell Bank standards. Prepare and conduct periodic performance reviews and recommend salary adjustments for the positions supervised. Credit Underwriting and Analysis: Be able to perform tasks for all Bell Bank Credit Team positions at a proven level that would meet or exceed expectations, including the following: Spread and analyze financial statements. Prepare independent, written credit evaluation of new, renewal or modification loan proposals as well as annual credit reviews. Identify trends and analyze performance in order to develop an assessment of credit risks. Participate in the maintenance of the accuracy of the Bank's loan risk rating system and validate that loan risk ratings accurately reflect the risks inherent in the credit. As required, monitor credit quality through the review of financial information such as interim financial statements, to provide early warning of possible deterioration. Attend joint client calls with commercial lending officers, when appropriate. Participate in loan committees as needed and utilize assigned approval authority for annual reviews and other designee requests as appropriate. Develop and maintain a thorough understanding of the Bank's credit policies, procedures, processes and manage to best practices to ensure adherence to loan conditions. Be well versed in small commercial lending (SCL) process and rules in order to mentor team members and review work within the SCL process. Provide guidance to the loan document representative and commercial lending coordinator in preparation of loan documentation. Bell Bank Standard Duties: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable State and Federal laws and regulations. All employees are responsible for information security including compliance with policies and standards which protect sensitive inforation. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. in accounting, finance, business administration, or related field. 1-3 years management experience Six or more years of credit, lending, or examining experience. Proven ability to work productively and efficiently without direct supervision. Working knowledge of loan documentation. Exceptional written and communication skills. Proficiency with computer technology. Demonstrated ability to manage multiple tasks in a high-volume work flow environment with multiple priorities, interruptions and potential short-term deadlines. Ability to work well in a collaborative, cohesive and cooperative team environment. Effective time management and organizational skills.
$138k-197k yearly est. 3d ago
Employee Benefits Insurance Advisor
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal. Primary Duties: Advisor - New Sales Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups. Respond to referrals quickly and effectively. Prequalify prospects for insurability and quality of risk. Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs. Determine appropriate insurance markets and make submissions to potential markets. Design insurance programs and recommend coverages to clients. Create insurance proposals and make sales presentations. Be familiar with and follow binding rules for all insurance carriers. Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance. Introduce Account Executives or Account Managers to clients as part of their service team. Enter documentation, as required for producers, in EPIC for all new sales processes. Ask for referrals from insureds to help generate new business. Accepts and handles prospects assigned by management. Advisor - Existing Client Relationships (renewals and retention) Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them. Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy. Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk. Remarket coverages when necessary. Propose coverages to round out the account. Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures. Document activities, conversations and data in EPIC according to Agency procedures. Review complex or unique policy change requests or service activities with Account Executives/Managers. Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff. Collect current premiums, past due balances and late charges on agency billed items. Provide assistance as needed for complex or troublesome claim situations. Retain an agreed upon percentage of accounts each year. Continue to develop relationships with insureds. Develop positive and professional relationships with carriers/ underwriters/representatives. Accept and carry out any duties/accounts assigned by Agency Management. Bell Insurance Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Insurance License. Previous sales experience, particularly insurance, is preferred. Commitment to continuous learning/education in insurance and the industries for which you are managing risk. Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately. Proficiency in technology to use EPIC system as required. Good presentation skills. Good interpersonal skills with a deep and knowledgeable professional network. Focus on ethics, integrity and honesty.
$43k-54k yearly est. 3d ago

Learn more about Park State Bank jobs

Related company jobs

Working at related companies

Most in demand jobs

Updated December 27, 2025

Zippia gives an in-depth look into the details of Park State Bank, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Park State Bank. The employee data is based on information from people who have self-reported their past or current employments at Park State Bank. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Park State Bank. The data presented on this page does not represent the view of Park State Bank and its employees or that of Zippia.

Park State Bank jobs - 25 jobs

Client Service Specialist

Client Service Specialist

VP/Ag Commercial Banker

Commercial Lines Account Manager

Mortgage Processing Loan Officer Assistant

Agriculture/Farm Services Assistant

Operations Support Supervisor

Personal Lines Account Assistant

Employee Benefits Insurance Advisor

Senior Accounting Operations Specialist - Equipment Finance

Personal Banking Officer - Fargo/Moorhead Market

Data Specialist

VP/Senior Wealth Advisor

Mortgage Lock Desk Coordinator

Personal Lines Account Manager

Mortgage Closer

Personal Lines Account Assistant

Commercial Insurance Advisor

VP/Credit Officer Team Lead

Employee Benefits Insurance Advisor

Learn more about Park State Bank jobs

Jobs from similar companies

Related company jobs

Working at related companies

Most in demand jobs