Park State Bank jobs - 30 jobs

Client Service Specialist
Park State Bank 4.0
Park State Bank job in Hibbing, MN
Full-time Description The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality Salary Description $18 - $20 / Hour
$18-20 hourly 56d ago

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SVP/Commercial Banking Team Lead
Bell Bank 4.2
Bloomington, MN job
This position manages the commercial loan officers and functions as a senior-level commercial banking officer. This position makes and manages direct loans and will be a resource for other lenders in the organization. This position must possess the technical skills needed to underwrite, document, administer and ultimately collect midsized and large commercial loans. This position must have or develop the skills needed to effectively manage personnel, retain quality employees and recruit new talent. In addition, proficiency at business development is critical, as this position is expected to actively solicit new loan relationships within the constraints of the Bell Bank loan policy. Primary Duties: Commercial Banking Officer: Interview prospective midlevel and large business loan customers in an effort to make a preliminary determination as to the nature and feasibility of the credit request. Assist in the analysis of financial and related data to determine the general creditworthiness of the prospect and the merits of the specific loan request. Establish and negotiate, where necessary, terms under which the credit could be structured, including the costs, repayment methods and collateral requirements. Assist in the preparation of the Loan Committee Presentation and required supporting documentation. This package must be prepared in accordance with the standards established in the loan policy. Present to the Loan Committee for review and approval all loans in excess of the individual lending authority. Provide guidance to the loan document representative and commercial lending assistant in preparation of loan documentation. Monitor credit facilities once they are booked. Assess interim financial information, borrowing base reports and other supporting documentation. Assist in the collection of past due loan payments and must utilize support staff to obtain required information and to resolve file technical exceptions. Administer all problem credits, implementing the goals and objectives established and agreed upon through the completion of a problem workout strategy. Actively engage in business development. Active involvement in community and civic affairs. Team Leader: Lead and manage to achieve annual goals. Work closely with the Commercial Banking Director on strategic initiatives. Provide the Commercial Banking Director with periodic updates on the Team's progress and activities. Recruit new employees and seek out top talent in the market. Act as a liaison between senior leadership and lenders on the front line. Act as a coordinator and contact person for the team with respect to problem loan administration and delinquency control. Work closely with lending staff to resolve and/or collect problem loans. Mentor team members and develop career paths to achieve their long-term goals. Conduct periodic performance reviews for team members. Stay up-to-date on local market trends and the competitive landscape. Approve timecards, vacation requests and expense reports for team members. Serve as back-up to the Commercial Banking Director as needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules and Bell Bank Customer Service Standards. Know, understand and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. in accounting, finance, business administration or related field. Ten or more years of credit, lending or examining experience. Working knowledge of loan documentation. Above-average written and communication skills. Proficiency with computer technology. Ability to deal with multiple tasks and deadlines. Effective time management and organizational skills.
$172k-255k yearly est. 17h ago
Personal Lines Account Manager
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position represents Bell Insurance in a professional and courteous manner, providing prompt, efficient and accurate services to our customers, agents and insurance carriers with established policies and procedures. Primary Duties: Enter and maintain accurate policy information in EPIC for all client servicing, processing transactions, and documentation. Review new business, renewals and endorsements to insure items are accurate as ordered. Respond to client inquiries, advisor and carrier requests on a timely and professional basis. Rate new business, or submit to company to rate. Make marketing and coverage recommendations to producers. Enter and update prospect data and marketing activities in EPIC. Prepare proposals and recommendations that insure our clients and prospects understanding of coverages and reflect professional image of the agency. Follow-up on outstanding items and manage open activities on a timely basis with documentation in EPIC. Identify cross-selling and up-sale opportunities. Refer cross-sell opportunities to producers and handle up-sale opportunities with client. Report new claims and monitor open claims, providing follow-up and service in accordance with agency procedures. Maintain up-to-date knowledge of underwriting requirements and binding authority for carriers. Maintain up-to-date insurance coverage and policy provision knowledge. Maintain expertise in agency computer systems and third party resources and computer programs. Maintain positive, productive relationships with carriers, producers and fellow employees. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Property and Casualty insurance experience highly desired. Appropriate state insurance license. Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. Clear and concise oral, written and interpersonal communication skills. Customer service focus presenting a positive, professional image. Ability to handle multiple tasks, set priorities and remain poised under pressure.
$53k-63k yearly est. 17h ago
Business Analyst - Enterprise Data & Reporting
Bell Bank 4.2
Bloomington, MN job
This position is part of the Enterprise Data & Reporting (EDR) organization, which includes leadership for the AI Center of Excellence (COE) for Bell Bank. The Business Analyst plays a pivotal role in supporting the bank's data-driven initiatives. This position is responsible for gathering requirements, analyzing business needs, and delivering actionable insights through data, reporting, and AI solutions. The Business Analyst will collaborate with stakeholders across the organization to enhance data quality, streamline reporting, and drive strategic initiatives. Responsibilities Partner with business units to understand data and reporting needs, translating requirements into data specifications and business solutions. Analyze complex datasets to identify trends, patterns, and opportunities for improvement. Design, develop, and maintain dashboards, reports, and data visualizations using Cognos and Power BI. Ensure data integrity and accuracy by validating sources and performing quality checks. Support data governance initiatives and compliance with regulatory requirements (e.g., GDPR, CCPA, banking regulations). Collaborate with IT, business units, and other teams to implement data solutions and resolve issues. Provide training and support to end-users on reporting tools and data best practices. Assist in the development of AI use cases and coordinate product assessments for pertinent AI use cases. Contribute to the improvement of overall documentation for the data and reporting ecosystem, including the metadata repository. Support testing of various components within the data and reporting ecosystem as needed. Monitor and report on key performance indicators (KPIs) and metrics relevant to ongoing operations. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations Bachelor's Degree in Business, Information Systems, Data Analytics, or related field; or equivalent amount of experience. 5+ years of experience in collecting, analyzing, and interpreting large data sets. Experience using various types of artificial intelligence to create business efficiencies. Strong analytical skills with proficiency in SQL, Excel, and data visualization tools. Experience with data warehousing, ETL processes, and reporting platforms. Skills and Knowledge Excellent verbal and written communication skills. Proven ability to efficiently lead process review. Knowledge of banking operations, products, and regulatory environment. Ability to self-motivate with high attention to detail. Strong organizational, research, analytical and problem-solving skills. Ability to work independently as a part of a cross-functional team.
$49k-65k yearly est. 17h ago
Marketing Manager
Bell Bank 4.2
Bloomington, MN job
The Marketing Manager is responsible for helping to drive agency growth through the design, management and placement of commercial property and casualty placement. This is a key agency role that works collaboratively with all agency partners to analyze data, develop a go to market strategy for perspective / current clients and help communicate our solutions and service offering to our clients. Primary Duties: Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in leading self, exhibiting self-awareness while also effectively managing ambiguity. Actively supports business goals and is a positive member of the division. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Negotiate property and casualty insurance terms and conditions with underwriters. Manage carrier relationships. Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Perform complex client analysis by researching exposures, insurance coverages and limits. Review quotes, proposals, contract insurance requirements, rating worksheets, audits for accuracy, compliance or other insurance objectives. Prepare submissions, gathering information from sales executive and other team members and facilitate the ordering of loss control and claim reports for marketing purposes. Make necessary fee arrangements. Prepare written and oral correspondence, reports, analysis and proposals as needed. Research market trends and marketplace competition. Evaluate and use appropriate data, tools and methods. Bell Insurance Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: 5 years insurance industry experience Resident state agent license Bachelor's degree or equivalent experience Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. Able to contribute on more complex analytical work with guidance. Ability to manage and find insurance solutions for sophisticated risk management accounts Extensive knowledge of carriers and industry-standard coverage forms Skilled at negotiation and problem solving Demonstrated project management skills Ability to communicate effectively at all levels internally and externally - in person, over the phone, and in writing. Demonstrated proficiency in Microsoft Regular travel to client and prospect sites Occasional travel to branch office locations, seminars, and training
$77k-100k yearly est. 17h ago
Senior Accounting Operations Specialist - Equipment Finance
Bell Bank 4.2
Maple Grove, MN job
The Senior Accounting Operations Specialist will assist the team with reviewing equipment finance transaction documents prior to booking in the Lease/Loan operating system. Process activities related to servicing the portfolio of contracts. Perform account reconciliations and other related accounting functions. Provide customer service support. Primary Duties: Process account reconciliations on a regular basis. Responsible for assisting with the development, implementation, and documentation of accounting processes and procedures. Support the Accounting Team with software testing for additional upgrades and future development of the Lease/Loan operating system platform. Assist with financial and ad hoc reports to the division and bank. Review and process incoming and outgoing payments including checks, ACH, and wire transfers, including those with other bank syndicate partners. Perform an audit of transactions for proper classification and accuracy, both simple and more complex, prior to booking and restructuring in the Lease/Loan operating system. Process all aspects of servicing activities, including but not limited to, payment posting, restructures, charge offs, and contract terminations in the Lease/Loan operating system. Provide customer support through the Equipment Finance email inbox and customer service phone line. Independently calculate payoffs for loans and leases, including more complex leases. Provides assistance with sales/use tax and personal property tax questions. Assist the Accounting Team with requests from auditors, regulators, and internal business units. Conduct business that upholds a high level of ethical standard. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: BA or BS degree in accounting, finance, or related field or equivalent work experience. 5 or more years of experience in leasing or financial services; or appropriate combination of education and experience. 3 or more years of experience in the equipment finance sector preferred. Lease accounting experience preferred. Proficiency with computer technology. Strong customer focus and attention to detail. Excellent analytical and problem-solving skills. Professional written and communication skills. Ability to deal with multiple tasks and deadlines. Effective time management and organizational skills.
$63k-76k yearly est. 17h ago
Mortgage Processing Loan Officer Assistant
Bell Bank 4.2
Minneapolis, MN job
Under supervision and management of the assigned loan officer, this position will help grow and expand the business as well as process all mortgage loans assigned to that loan officer. Provide high level of assistance to internal and external customers in person and on the phone; assist and maintain contact with clients, realtors, builders and others to maintain and deepen relationships to foster new business opportunities. Review and analyze credit documents for accuracy and compliance with investor/ agency guides. Identify potential problems and discuss them with loan officer and/or supervisor. Send pre-approval letters and sales engine estimates to borrowers when needed. Review purchase agreement, convert file, order title work and appraisals. Disclose compliance documents and mail disclosures with needs list. Follow up with borrower via call/email to ensure timely return of documents. Request information as needed from customers, obtain credit reports, order appraisals, title binders, surveys and tax transcripts as well as mail verification of deposit, verification of employment, and verification of mortgage forms; and update loan files and tracking systems when forms are returned. Review all new loan applications within 72 hours of receipt of file to ensure compliance with all investor agency/federal compliance guidelines. Meet with borrower to gather documents. Serve as the contact for borrowers, sellers, and agents involved in loan file, notifying and working with them to resolve any problems that may arise. Reserve funds with bond authorities and down payment assistance programs. Submit the loan file directly to the underwriting department without prior review from supervisor. If necessary prepare cover letter highlighting compensating factors. Follow up on all outstanding underwriting conditions and resubmit as needed. Provide calculation of borrower's income according to investor/agency guides, including but not limited to borrowers with multiple sources of income. Follow and monitor the schedule of closing with title companies and commitment dates noted in purchase agreement. Prepare loan file for closing, secure MDIA compliance review and hazard insurance binder, H06 for condominiums and PUD's, completion of pre-closing checklist. Review the HUD and communicate closing information to borrowers. Update loan officers with current file status weekly. Keep informed of the trends and developments in the general real estate industry as well as the changing rules and regulations pertaining to all 1st mortgage origination. Assist the loan officers with marketing their services and maintain customer data base of previous mortgage customer to increase volume. Prepare and submit closed loan file to post closing within 24 hours of final disbursement. Assist post closing with any investor pend issues. Remain informed and adhere to all aspects of investor/agency/compliance policies that affect the processing of mortgage loans and remain knowledgeable of all loan programs offered. Assist with the operating day to day functions by producing and maintaining marketing campaigns to drive growth in sales goals, while ensuring delivery of excellent customer service. Related activities include lead generation/qualification, data entry, database management, marketing research and product design. Nurturing relationships with realtors and clients through written communication and events. Develop and create ads for social media posts and flyers. Create annual marketing plan for the upcoming year with projected initiatives for clients and realtors. Client contact and follow up including email, hand written notes and/or gifts. Weekly meetings with loan officers for updates on current projects. Manage marketing inventory and re-order as necessary. Perform other work related duties as assigned by supervisor. Respond in a timely manner to quality control inquiries/exceptions on all audit reviews. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Three or more years mortgage loan processing or loan officer assistant experience. Full understanding of FHA/VA, FNMA, FHLMC, FDIC compliance, ATR/QM, mortgage audit underwriting, appraisal and investor guidelines. Proficient computer and accurate typing skills. Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature profile. Ability to manage time, prioritize and multi-task. Ability to work extremely well with internal and external customers using excellent written and oral communication skills. Detail oriented with the ability to put puzzle pieces together. Ability to work well with people with diversified personalities. Ability to work as a team member. Self-motivated to research and problem solve.
$39k-52k yearly est. 17h ago
Farm Services Administrative Specialist
First Mid 4.0
Bloomington, MN job
Responsible for office and administrative functions for Agriculture/Farm Service division. Also, responsible as a representative of the Bank and department within the local agricultural business communities. Responsibilities include, but are not limited to: Support Agriculture/Farm Service customers by managing inquiries, resolving account-related issues, and partnering with internal banking, accounting, and operations teams to deliver exceptional service. Manages the administrative/accounting processing of “work tickets”, coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories. Assists in processing insurance information and premium payments, and real estate property tax payments. Balances daily administrative agriculture/farm tasks to ensure accuracy by processing customer deposits and reconciling accounts managed by others. Utilizes BOX as Agriculture Services electronic data filing, storage, and workflow tool. Manages USDA farm program sign up records and payments of same. Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties. Provides administrative/clerical support to farm managers with preparation and tracking of tenant leases on farm and trust properties. Monitor 1099 Misc. on farm accounts during the year. Supports farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs. Cross-sell bank products and services in a professional manner. Completed required training associated with job function. Perform other related duties as assigned. Qualifications Education/Experience: Associates degree preferred or specialized education/training normally acquired through two plus years of experience. Previous experience (2+ years) in an administrative support or accounting role, demonstrating strong organizational and multitasking skills. Skills: Proficient in Microsoft Office- Outlook, Word, Excel and Teams. Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner. High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner. First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
$32k-36k yearly est. 60d+ ago
Personal Banking Specialist - Baxter, MN
Bell Bank 4.2
Baxter, MN job
A Personal Banking Specialist (PBS) provides basic support for personal banking services, such as account management and performs advanced teller functions with a high degree of accuracy and efficiency and provides comprehensive support for personal banking services. This includes assisting customers with account management, educating customers on Bell Bank's products and services, and providing assistance on these products to meet customers' financial needs. Responsibilities Personal Banking Duties: Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Conducts professional meetings with current and prospective customers to assess their financial needs and objectives. Opens and maintains personal and business accounts. Has basic knowledge of banking products, including checking and savings accounts, certificates of deposit, and individual retirement accounts. They can recommend and customize solutions for customers based on financial goals. Actively identifies cross-selling opportunities and works to grow the bank's portfolio by recommending financial products and services tailored to customer's needs. Meet individual goals and assist in meeting branch goals. Resolves customer inquiries and issues by gathering relevant information, researching records, and ensuring prompt, satisfactory resolutions. Manages overdrafts, collections, and technical exceptions for assigned accounts. Teller Duties: (Frequency of these functions will be determined by branch needs.) Accurately processes simple and complex (sensitive or high value) financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction. Assist less experienced team members with handling complex transactions while seeking the best customer resolutions. Addresses simple and complex customer issues and grievances as able. Escalates complex customer issues and seeks guidance from senior staff when a situation or grievance falls outside of current policies and procedures. Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors. Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams. This role serves as a basic educational resource, providing immediate base-level support to customers on the details of Bell Bank's products and services. Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas. Maintains security and confidentiality of personal customer information. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or GED. 2-4 years of customer service experience. 2 years of working in a banking, financial, or professional setting, preferred. Experience using Microsoft products: Outlook, Word, Excel, preferred. Knowledge, Skills, and Abilities Bookkeeping, calculator, and keyboarding skills. Good communication, listening, and social skills Attention to detail. Timeliness and reliability. Ability to be flexible, prioritize tasks, and stay poised under pressure. Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled. Flex PBS must be flexible in schedule and have ability to commute to any location within a specific region as needed. Part Time PBS must work a set minimum number of hours per week, as determined by the branch leadership.
$40k-50k yearly est. 17h ago
Personal Lines Account Assistant
Bell Bank 4.2
Bloomington, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position works with the agency account managers and advisors to provide internal support through processing and documentation in Epic utilizing established workflows and procedures. Primary Duties: Enter and maintain accurate policy information in Epic for all client servicing, processing transactions, and documentation. Maintain all client activity and suspense items in Epic. Backup for assigning downloaded policies into Epic. Online carrier general processing. Prepare auto ID cards, certificates, evidence of property, and insurance binders. Communicate with insurance carriers as needed. Prioritize workload and/or request assistance as required. Problem solve individually prior to seeking assistance from an account manager. Seek advice from account managers when problems arise. Keep current on rates, forms and coverage changes. Obtain and/or maintain required licenses. Follow agency workflows. Report new claims and monitor open claims. Review new business, renewals and endorsements to insure items are accurate as ordered. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. Clear and concise oral, written and interpersonal communication skills. Customer service focus presenting a positive, professional image. Ability to handle multiple tasks, set priorities and remain poised under pressure.
$28k-35k yearly est. 17h ago
Assistant Teller Supervisor - Moorhead, MN
Bell Bank 4.2
Moorhead, MN job
This position is responsible for the supervision of part time teller staff at the branch location. This position will work under the guidance of the Teller Supervisor to gain knowledge in the areas of operations and leadership associated with supervising tellers. This position represents Bell Bank to the customer in a courteous and professional manner, providing prompt, efficient and accurate service in the processing of transactions in accordance with established policies and procedures. This position also provides leadership and mentoring to the teller staff. Responsibilities Supervisor Functions: Work under guidance from the Teller Supervisor to gain knowledge in the areas of branch operations, reporting, service standards, team leadership and development, coaching, error and issue resolution, and communication. Supervise part time teller staff to ensure every customer experiences unequaled personal service. Coordinate scheduling of tellers at the location to ensure appropriate coverage. Meet one-on-one with your Branch Manager and each of your staff members monthly in order to coach, create and discuss goals, and provide feedback and guidance. Respond to employee issues and/or problems in a prompt and efficient manner. Ensure compliance training requirements are met, by you and your team, on a quarterly basis. Research and maintain documentation of offages/errors for the teller team. Complete monthly reports and provide to Teller Service Manager by due dates. Conduct quarterly teller meetings. Communicate information obtained at teller supervisor meetings and weekly communications to teller staff & branch manager. Actively engage Teller and Personal Banking Representative (PBR) staff to cultivate and encourage professional development, providing opportunities for tellers to grow in their career through training and internal advancement. Teller Functions: Obtain a minimum of 500 teller transactions per month Greet customers courteously and accurately complete teller transactions in accordance with established policies and procedures. Refer customers to the appropriate area or individual, as needed, via a warm transfer. Meet monthly with Teller Supervisor in order to create and discuss goals, assess progress, develop personal steps for growth and provide feedback. Keep till, teller line, and customer areas neat and orderly at all times. Develop new business by referring new or additional services to existing customers and prospects. Maintain security and confidentiality of the bank and its customers at all times. Resolve customer problems, obtaining information, researching records and following up on details to resolve the matter to the customer's satisfaction, whenever possible. Be knowledgeable of current fraud trends and report suspicious customer transactions to the appropriate department or individual. Be knowledgeable of the various Bank Secrecy Act requirements that apply to the teller transactions. (CTRs, Monetary Instrument Log, OFAC, etc.) Attend and actively participate in meetings and training sessions as scheduled. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Bookkeeping, calculator, and computer skills. Good communication, listening, and social skills. Ability to lead and develop a team. Attention to detail. Timeliness and reliability. Ability to be flexible, prioritize tasks, and stay poised under pressure. Ability to work flexible hours to include mornings, evenings, and Saturdays as scheduled.
$30k-33k yearly est. 17h ago
Employee Benefits Insurance Advisor
Bell Bank 4.2
Bloomington, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal. Primary Duties: Advisor - New Sales Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups. Respond to referrals quickly and effectively. Prequalify prospects for insurability and quality of risk. Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs. Determine appropriate insurance markets and make submissions to potential markets. Design insurance programs and recommend coverages to clients. Create insurance proposals and make sales presentations. Be familiar with and follow binding rules for all insurance carriers. Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance. Introduce Account Executives or Account Managers to clients as part of their service team. Enter documentation, as required for producers, in EPIC for all new sales processes. Ask for referrals from insureds to help generate new business. Accepts and handles prospects assigned by management. Advisor - Existing Client Relationships (renewals and retention) Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them. Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy. Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk. Remarket coverages when necessary. Propose coverages to round out the account. Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures. Document activities, conversations and data in EPIC according to Agency procedures. Review complex or unique policy change requests or service activities with Account Executives/Managers. Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff. Collect current premiums, past due balances and late charges on agency billed items. Provide assistance as needed for complex or troublesome claim situations. Retain an agreed upon percentage of accounts each year. Continue to develop relationships with insureds. Develop positive and professional relationships with carriers/ underwriters/representatives. Accept and carry out any duties/accounts assigned by Agency Management. Bell Insurance Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Insurance License. Previous sales experience, particularly insurance, is preferred. Commitment to continuous learning/education in insurance and the industries for which you are managing risk. Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately. Proficiency in technology to use EPIC system as required. Good presentation skills. Good interpersonal skills with a deep and knowledgeable professional network. Focus on ethics, integrity and honesty.
$42k-54k yearly est. 17h ago
Mortgage Lock Desk Coordinator
Bell Bank 4.2
Bloomington, MN job
The Lock Desk Specialist will provide daily, weekly, and monthly reporting support. This position will provide lock desk support as well as maintain and monitor investor sales commitments. This position will also operate and maintain data within the Encompass system, Optimal Blue as well as monitor pipelines. Responsibilities Assist in monitoring the shared inbox for lock desk support. Assist in receiving and handling daily locks within the policies of Bell. Assist in selling the Best Effort loans to various investors. Monitor and maintain Best Efforts pipeline. Review Best Efforts commitments, Best Efforts confirmations and expiring Best Efforts locks. Provide high-quality service to internal customers and investors. Act as liaison between capital markets and mortgage sales/operations staff to communicate system (Encompass and Optimal Blue) enhancements, loan program changes, and answer questions related to loan programs. Become proficient/knowledgeable of all the necessary systems (Encompass and Optimal Blue) used on a daily basis. Follow policies and procedures within the areas of investor regulations and secondary marketing. Backup all lock desk duties. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or equivalent education. 1-2 years of customer service experience. Prior experience utilizing Microsoft applications (Excel, Word, Outlook, etc) is required. 1-2 years of mortgage industry and/or loan documentation experience is preferred. Skills and Knowledge Strong math skills. Ability to understand complex situations and use multiple data points to reach logical conclusions. Good written and verbal communication skills with ability to work under pressure. Good organizational skills, detail-oriented with a strong emphasis on accuracy. Basic keyboarding skills.
$33k-40k yearly est. 17h ago
Community Market President
First Mid 4.0
Bloomington, MN job
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Responsible for business development in the community and surrounding area with particular emphasis on commercial lending. Develop and increase the portfolio of commercial, agricultural, retail, and residential loans while adhering to high credit quality standards. Responsibilities also include maintaining an appropriate level of community involvement and visibility. Maintains close working relationship with the Chief Lending Officer, Senior Lender, Chief Credit Administration Officer, Regional Presidents, Division Presidents and Loan Operations Manager. Function as a liaison with Community Advisory Board as appropriate. Responsibilities include, but are not limited to: Ensures the asset quality of the assigned loan portfolio. Reviews delinquency reports with direct supervisor and direct reports to ensure proper collection efforts are being utilized to manage the credit risk of the portfolio. Supervises and manages direct reports. Provides direction and leadership to loan officers and support staff to ensure that asset quality, growth, and fee income goals are obtained. Manages individual loan portfolios. Develops and maintains existing customer base and builds customer satisfaction and confidence in the Bank. Cross-sells bank product and services in a professional manner. Working with a predetermined lending limit, analyzes customer credit applications, balance sheet, profit and loss statement; and cash flow projections in order to make sound loan decisions and predict future repayment capacity. Makes recommendations to the loan committee on new and renewal loans for amounts above lending limits. Ensures that comprehensive and timely information is collected from loan customers. Coordinates these efforts with personnel in the Credit Analysis Department. Communicates with appropriate supervisory personnel and/or Regional President on regular basis on loan issues and community activities. Responsible for reporting all operational and lending issues that deviate from established policies and procedures to their supervisor. Works closely with the retail deposit staff to promote community wide performance and service delivery. Represents the Bank and provide leadership in key community activities and committees. Participates in professional associations, attend conventions, conferences and seminars. Completed required training associated with job function. Performs related duties as needed. Qualifications Education/Experience: Bachelor's degree in Finance or equivalent with additional specialized training in commercial lending and overall bank management. Minimum of 10 years commercial lending experience. Should possess previous successful leadership and management experience. Previous general/specialty lending success in mid-size and large markets. Skills: Thorough knowledge of Company's products and services and related charges. High level of interpersonal skills to interact with customers and potential customers in a professional manner. High level of analytical skills to conduct loan analysis and maintain loan's progress in consideration of market trends, credit/interest rates, economic conditions and other factors. Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT #LI-POST
$92k-152k yearly est. 7d ago
Personal Banking Officer - Fargo/Moorhead Market
Bell Bank 4.2
Moorhead, MN job
A Personal Banking Officer provides basic support for personal banking services including account management, lending, and building a portfolio of banking clientele. This role involves managing customer relationships, offering tailored banking solutions, overseeing account management, and guiding customers through a comprehensive range of banking products to optimize their financial well-being. Responsibilities Account Management Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Must maintain a high standard of professionalism in all interactions and responsibilities. Handles escalated or complex customer issues, such as account discrepancies, credit concerns, or service complaints. They work to resolve these issues efficiently and maintain customer satisfaction. Manages relationships by offering personalized banking solutions. They may proactively reach out to customers to deepen relationships and address unique needs. Ensures compliance with policies and regulations for more complex transactions. Helps identify potential risks/fraud. Audits accounts for overdrafts, collections and technical exceptions for assigned customer accounts, and follow up with customers as appropriate. Lending & Portfolio Management Solicits, originates, underwrites, and closes consumer loans. Conducts professional customer meetings with current and prospective customers to assess their financial needs and objectives. Educate customers on loan features, interest rates, fees, repayment schedules, and potential penalties in a transparent manner. Assesses applicant's financial stability, credit history, and repayment capacity to determine loan eligibility. Recommends appropriate loan amounts, interest rates, and repayment schedules based on the borrower's needs and risk profile. Analyzes financial statements, debt-to-income ratios, and collateral value to ensure responsible lending. Finalizes loan agreements, ensure compliance with banking regulations, and facilitate timely fund disbursements. Identify early signs of delinquency and assist borrowers with restructuring options when necessary. Follows up on late payments and collaborate with collections teams to minimize financial losses. Handles basic customer requests, such as low-value transactions, simple loan approvals, or resolving simple disputes. Has basic knowledge of banking products, including loans, lines of credit, retirement accounts. They can recommend and customize solutions for customers based on financial goals. Actively identifies cross-selling opportunities and works to grow the bank's portfolio by recommending financial products and services tailored to customer needs. Meet individual goals and assist in meeting branch goals. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations Bachelor's degree in business administration, finance, a similar field, or equivalent experience. 3-5 years of customer service and/or account management experience. 3 years of experience in a banking, financial, or professional setting. Must possess active NMLS#. Experience using Microsoft products: Outlook, Word, and Excel. Knowledge, Skills, and Abilities High attention to detail. Strong communication skills. Familiarity with savings, checking, and lending policies and guidelines, as well as specific loan programs, qualifications, and insurance. Familiarity with banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position. Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
$38k-47k yearly est. 17h ago
Data Specialist
First Mid 4.0
Bloomington, MN job
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. The Data Specialist is responsible for analyze and interpret complex financial data to provide insights and support decision-making within the organization. You will work closely with various teams, including Finance, Risk Management, Marketing, Bank Operation, Wealth Management, Insurance, Human Resource, etc. to enhance data-driven strategies and optimize financial processes. The role involves extracting, cleaning, and analyzing large datasets to identify trends, patterns, and opportunities for improvement. Responsibilities include, but are not limited to: Gather data from various sources, including internal databases, external APIs, and 3 rd party sources. Ensure the accuracy, completeness, and reliability of financial data by validating and cleansing datasets. Utilize statistical methods, and tools to analyze financial trends, performance, and risk factors. Develop and implement quantitative models to evaluate financial metrics and forecast future performance. Generate actionable insights through data visualization techniques, such as charts, graphs, and reports. Build and maintain financial models to support budgeting, forecasting, and scenario analysis. Conduct sensitivity analyses to assess the impact of various financial variables on business outcomes. Identify potential financial risks and propose mitigation strategies. Develop and maintain key performance indicators (KPIs) for financial performance evaluation. Prepare regular reports and dashboards for stakeholders, summarizing financial insights and recommendations. Work closely with cross-functional teams, including finance, accounting, and business operation, to understand their data needs and provide analytical support. Collaborate with other IT teams to ensure data integrity, security, and efficient data processing. Stay updated on industry trends, best practices, and emerging technologies in financial analytics. Propose and implement process improvements to enhance the efficiency and effectiveness of financial data analysis. Qualifications Education/Experience/Skills: Bachelor's degree or equivalent work experience. 3+ years' experience as a data analyst in the financial services industry. Proficiency in data visualization tools (e.g., Power BI) Strong understanding of financial concepts, accounting principles, and regulatory requirements. Familiarity with machine learning algorithms for predictive analytics. Excellent analytical and problem-solving skills. Effective communication skills to convey complex data insights to non-technical stakeholders. Attention to detail and ability to work with large datasets. Knowledge of financial modeling and forecasting techniques. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
$38k-64k yearly est. 60d+ ago
Mortgage Closer
Bell Bank 4.2
Minneapolis, MN job
The Mortgage Closer is responsible for preparing, reviewing, and finalizing mortgage loan closing packages to ensure accuracy, compliance, and timely funding. This role serves as a critical liaison between borrowers, title companies, and internal teams to deliver an exceptional closing experience while adhering to regulatory and institutional standards. Responsibilities Prepare and disclose the initial Closing Disclosure to customers in accordance with TRID regulations. Manage and maintain a pipeline of 50+ loans during peak periods. Accurately prepare closing documents following agency, investor and state/federal guidelines Coordinate with internal partners and title closers to ensure timely and accurate delivery of final Closing Disclosure and loan documents. Verify that all underwriting conditions are satisfied prior to closing. Balance funding wires with title closers to ensure accurate disbursement. Manage and complete files in the pipeline according to company policy. Review and validate closing documents by verifying and entering required information. Maintain a positive and collaborative approach to improve department operations and contribute to team success. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or GED required; associate or bachelor's degree preferred. 2-3 years of experience in mortgage closing. Experience with Encompass or similar mortgage software required. Skills and Knowledge Familiarity with RESPA, TILA, Fair Lending, and state laws. Knowledge of FNMA, FHLMC, FHA and VA guidelines. Strong written and verbal communication skills. Detail-oriented with a strong emphasis on accuracy and compliance. Excellent interpersonal skills and commitment to delivering a positive borrower experience. Ability to work in a fast-paced environment while maintaining composure and accuracy.
$37k-42k yearly est. 17h ago
Part Time Teller - Hawley, MN
Bell Bank 4.2
Hawley, MN job
The Teller represents Bell Bank to our customers in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of teller transactions in accordance with established policies and procedures. Responsibilities Teller Duties: Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Maintains a positive and welcoming environment, ensuring each customer interaction enhances their overall banking experience. Accurately processes financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction. Addresses customer issues and grievances as able. Escalates complex customer issues and seeks guidance when necessary to ensure accurate resolution and compliance with policies. Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors. Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams. Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas. Maintains security and confidentiality of personal customer information. Completes annual trainings, including: Departmental trainings Security trainings Banking regulation trainings Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or GED required 1-2 years of customer experience preferred Experience using Microsoft products: Outlook, Word, Excel, preferred Knowledge, Skills, and Abilities Bookkeeping, calculator, and keyboarding skills. Good communication, listening, and social skills Timeliness and reliability. Ability to be flexible, prioritize tasks, and stay poised under pressure. Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled. Flex Teller must be flexible in schedule and have ability to commute to any location within a specific region as needed. Part Time Teller must work a set minimum number of hours per week, as determined by the branch leadership.
$33k-37k yearly est. 17h ago
Personal Lines Account Assistant
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: This position works with the agency account managers and advisors to provide internal support through processing and documentation in Epic utilizing established workflows and procedures. Primary Duties: Enter and maintain accurate policy information in Epic for all client servicing, processing transactions, and documentation. Maintain all client activity and suspense items in Epic. Backup for assigning downloaded policies into Epic. Online carrier general processing. Prepare auto ID cards, certificates, evidence of property, and insurance binders. Communicate with insurance carriers as needed. Prioritize workload and/or request assistance as required. Problem solve individually prior to seeking assistance from an account manager. Seek advice from account managers when problems arise. Keep current on rates, forms and coverage changes. Obtain and/or maintain required licenses. Follow agency workflows. Report new claims and monitor open claims. Review new business, renewals and endorsements to insure items are accurate as ordered. Assist in general office duties as requested and needed. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. Clear and concise oral, written and interpersonal communication skills. Customer service focus presenting a positive, professional image. Ability to handle multiple tasks, set priorities and remain poised under pressure.
$29k-37k yearly est. 17h ago
Employee Benefits Insurance Advisor
Bell Bank 4.2
Duluth, MN job
*This is a pipeline opportunity. While we are not hiring for this role immediately, we are always looking to connect with top talent for future openings. If you're interested in being considered when a position becomes available, we encourage you to apply and stay in touch! Job Summary: The Employee Benefits Insurance Advisor strategically plans for the sales and underwriting profitability of the agency's employee benefits business. Individually, this position is also responsible for prospecting, soliciting, quoting and selling new Employee Benefits accounts to meet their own individual sales goal. Primary Duties: Advisor - New Sales Identify and develop a base of prospective clients by using referrals, occupational, and special interest groups. Respond to referrals quickly and effectively. Prequalify prospects for insurability and quality of risk. Gather complete risk and underwriting information to complete applications and submission documentation, while analyzing risk exposures and determining changes and/or additional coverages to address those needs. Determine appropriate insurance markets and make submissions to potential markets. Design insurance programs and recommend coverages to clients. Create insurance proposals and make sales presentations. Be familiar with and follow binding rules for all insurance carriers. Educate clients on agency payment expectations and late charges. Collect down payments from insureds for purchases of new coverage and obtain signatures on all applications for insurance. Introduce Account Executives or Account Managers to clients as part of their service team. Enter documentation, as required for producers, in EPIC for all new sales processes. Ask for referrals from insureds to help generate new business. Accepts and handles prospects assigned by management. Advisor - Existing Client Relationships (renewals and retention) Develop and retain a book of business that is profitable for both the agency and the carriers. Identify clients that no longer meet agency standards and develop an exit strategy for them. Work with Account Manager to obtain updated exposure information from the insured to develop a renewal strategy. Review existing policy coverages no less than annually with insureds. Explain coverages, exclusions and options to reduce risk and manage premiums. Work with clients to ensure coverage and limits are adequate for their risk. Remarket coverages when necessary. Propose coverages to round out the account. Work with Account Executives or Account Managers to provide timely information to carriers and clients according to agency standards and procedures. Document activities, conversations and data in EPIC according to Agency procedures. Review complex or unique policy change requests or service activities with Account Executives/Managers. Recommend and assist insured in carrying out loss control programs and procedures recommended by producer or company loss control staff. Collect current premiums, past due balances and late charges on agency billed items. Provide assistance as needed for complex or troublesome claim situations. Retain an agreed upon percentage of accounts each year. Continue to develop relationships with insureds. Develop positive and professional relationships with carriers/ underwriters/representatives. Accept and carry out any duties/accounts assigned by Agency Management. Bell Insurance Standards Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Insurance License. Previous sales experience, particularly insurance, is preferred. Commitment to continuous learning/education in insurance and the industries for which you are managing risk. Ability to communicate verbally and in writing with others, explain complex issues, to receive and interpret complex information and to respond appropriately. Proficiency in technology to use EPIC system as required. Good presentation skills. Good interpersonal skills with a deep and knowledgeable professional network. Focus on ethics, integrity and honesty.
$43k-54k yearly est. 17h ago

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Updated January 15, 2026

Zippia gives an in-depth look into the details of Park State Bank, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Park State Bank. The employee data is based on information from people who have self-reported their past or current employments at Park State Bank. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Park State Bank. The data presented on this page does not represent the view of Park State Bank and its employees or that of Zippia.

Park State Bank may also be known as or be related to Park State Bank and Park State Bank (Duluth, MN).

Park State Bank jobs - 30 jobs

Client Service Specialist

SVP/Commercial Banking Team Lead

Personal Lines Account Manager

Business Analyst - Enterprise Data & Reporting

Marketing Manager

Senior Accounting Operations Specialist - Equipment Finance

Mortgage Processing Loan Officer Assistant

Farm Services Administrative Specialist

Personal Banking Specialist - Baxter, MN

Personal Lines Account Assistant

Assistant Teller Supervisor - Moorhead, MN

Employee Benefits Insurance Advisor

Mortgage Lock Desk Coordinator

Community Market President

Personal Banking Officer - Fargo/Moorhead Market

Data Specialist

Mortgage Closer

Part Time Teller - Hawley, MN