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Park State Bank Jobs

- 20 Jobs
  • Client Service Specialist

    Park State Bank 4.0company rating

    Park State Bank Job In Nashwauk, MN

    CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality PI2aac2e46aa87-26***********3
    $33k-38k yearly est. Easy Apply 9d ago
  • BSA Analyst

    Park State Bank 4.0company rating

    Park State Bank Job In Duluth, MN

    CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The primary purpose of this position is to assist the Compliance Department with keeping the Bank Secrecy Program compliant with state and federal regulatory expectations for higher risk/niche business lines. The Niche Business Line BSA Analyst will be responsible for conducting in-depth analyses and investigations to mitigate money laundering, terrorist financing, and other illicit activities within certain business lines deemed to present higher risk to the bank. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Transaction Monitoring: Utilize advanced monitoring systems to identify suspicious transactions within certain business lines. Analyze transactional data, including large or unusual transactions, patterns of activity, and other red flags indicative of potential illicit behavior. Alert Investigation: Investigate alerts generated by monitoring systems, conducting thorough analyses to determine the legitimacy of flagged activities for certain business lines. Document findings and maintain detailed records of investigations in accordance with regulatory requirements. Enhanced Due Diligence (EDD): Conduct enhanced due diligence on customers and counterparties associated with certain business lines. Gather and analyze relevant information to assess the level of risk posed by these entities and ensure compliance with regulatory standards. Suspicious Activity Reporting (SAR): Prepare and file Suspicious Activity Reports (SARs) in a timely and accurate manner, documenting suspicious activities identified during investigations. Collaborate with internal stakeholders, including BSA Officer and legal counsel, to ensure proper escalation and resolution of suspicious activity. Currency Transaction Reporting (CTR): Monitor currency transactions to identify reportable activity that meets Currency Transaction Report (CTR) thresholds. Prepare and file CTRs in compliance with regulatory requirements, maintaining accurate records of currency transactions exceeding threshold amounts. Maintain an advanced working knowledge of all bank systems and processes as they relate to BSA/AML/OFAC compliance. Assist in the compliance of 314(a) and 314(b) responsibilities. Adhere to (and monitor for adherence to) regulations and policies and procedures specific to BSA on all business lines, with a focus on certain niche business lines. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. General compliance duties as may be assigned. May recommend (in conjunction with supervisor) to outsource some audits when applicable. Other duties as may be assigned. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, professional and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. May be required to travel to branches periodically, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee may be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. JOB LOCATIONS The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success. We are always on the lookout for talented people to help us become the best. Most of our jobs are flexible to any of our office locations below: NORTHERN MARKET: Grand Rapids, Nashwauk, Hibbing, Chisholm, Orr, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Hermantown, Lincoln Park, Mount Royal), Two Harbors & Silver Bay MINNEAPOLIS MARKET: Minneapolis Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. COMPETENCIES: Perform quality work within determined timeframes. Interact professionally with other employees, customers, vendors and shareholders. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc. Work on additional tasks, assignments and projects as needed. Ability to research and make appropriate decisions regarding complex cases. ROLE QUALIFICATIONS: Education Bachelor's degree in a related field or 2 -4 years of experience in banking or other financial services strongly preferred. Preferred Experience Knowledgeable of BSA/AML/OFAC regulatory requirements with respect to higher risk business lines. Ability to learn and apply audit skills, standards, methods and techniques. One or two years of progressively more responsible work experience in a financial institution preferred but not required. Knowledge in email communication, Microsoft Word, and Microsoft Excel as well as knowledge of all normal office machinery. Experience with Verafin or other AML monitoring tools is desired. Strong analytical skills including the ability to identify and solve problems. Strong organizational skills and ability to handle multiple demands in a timely manner. Requirements: High school diploma is required. Exceptional communication skills (written and oral) are required. Compensation details: 22-26 Hourly Wage PI***********5-26***********5
    $42k-57k yearly est. Easy Apply 9d ago
  • Collateral Processing Coordinator

    Bell Bank 4.2company rating

    Minneapolis, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $10 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $25 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and is actively expanding, most recently opening locations in New Mexico and several other regional offices. Bell Bank has been recognized as a top bank and a top financial workplace by American Banker, Forbes and Fortune , and has been named among America's top mortgage employers by National Mortgage Professional magazine. If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position will facilitate, process, and monitor appraisal ordering and tracking functions, meeting all industry, state/federal/governmental, investor, and agency requirements, ensuring quality valuations and strong customer service. Primary Duties: Monitor and facilitate communications between Bell production staff, appraisers and third parties. Assist appraiser communications, supplying all pertinent appraisal documents/exhibits. Generate and process the various types of Automated Valuation Models (AVMs) and Property Data Reports. FHA/HUD case number ordering, tracking and monitoring approval. VA (Veterans Administration) case number assignment and appraisal ordering. Prepare, monitor and close existing repair inspections and post-closing escrow inspection. Verify appraiser approval on all investor ineligible lists. Monitor and provide feedback on appraiser service level standards. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Appraisal processing experience preferred. Solid general office and administrative skills. Excellent customer service skills. Experience with residential collateral. Ability to independently manage multiple tasks and deadlines. Good written and verbal communication skills. Ability to function efficiently and effectively under deadlines and stress, while maintaining a professional and mature profile. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $44k-61k yearly est. 11d ago
  • Mortgage Condo Advisor

    Bell Bank 4.2company rating

    Bloomington, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide a high level of service that makes each mortgage run smoothly, consider a career with Bell Bank's mortgage team. Company Information: Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $10 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $25 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and is actively expanding, most recently opening locations in New Mexico and several other regional offices. Bell Bank has been recognized as a top bank and a top financial workplace by American Banker, Forbes and Fortune , and has been named among America's top mortgage employers by National Mortgage Professional magazine. If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position completes conventional, jumbo and/or government condo reviews and escalations. Determines HOA eligibility based on review of condo documents and questionnaires. Makes decisions based on guidance from FNMA/FHLMC/FHA, or investor. Responsible for submitting documentation to FNMA, FHA, VA & Investors when additional review is required. Will utilize FNMA CPM for lender reviewed approved full review types. When additional time allows this position will support Underwriting Management & Underwriting Assistants with reporting, file assignments and overflowing files as needed. This position will also counsel production and processing staff on current and proposed condo review submissions, providing a high level of customer service. Primary Duties: Complete comprehensive review of condo documentation package, including questionnaire, budget, insurance, reserve study, meeting minutes and appraisal to determine condo eligibility. Responsible for keeping the Bell Bank Ineligible Condo list up to date. Required to input full condo reviews in FNMA CPM and submit additional documentation to the agencies when required. Primary contact for condo escalations from Underwriting, Processing and Sales. Submit condo escalations to investors, FHA, VA and FNMA. Respond to all agency, investor and internal condo project review audits to defend and support decisions for current and aged loan files. Work with Bell production staff to explain agency/investor guidelines when discussing or reviewing condo projects and scenario questions. Complete all condo and underwriting reviews in a timely manner to meet proposed closing schedules and turn-time expectations. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Thorough understanding of the various condo review types (New Construction, Established, Streamline/Limited Reviews, Reviews for detached condos, 2 - 4 unit projects, FNMA CPM, FHA SUA & VA) Proficient knowledge of industry standard computer programs. Thorough understanding of all agency and investor condo policies. Ability to review condo projects and insurance per agency and investor policies. Ability to work efficiently and effectively under deadlines and stress while maintaining a professional and mature profile. Ability to effectively communicate with coworkers and managers, verbally and in writing via advanced telephone and email skills, as well as in person. Ability to work well with people with diverse personalities. Ability to manage multiple tasks and deadlines simultaneously. Excellent written and verbal communication skill to provide exceptional customer service Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $69k-101k yearly est. 12d ago
  • Mortgage Community Development Loan Officer

    Bell Bank 4.2company rating

    Minneapolis, MN Job

    If you love sales and are passionate about helping others purchase their dream home, consider a career with Bell Bank's mortgage team. You will work with colleagues in a first class culture that provides a family atmosphere, enjoy great benefits and provides a high level of service that makes each mortgage run smoothly - by sending closing packages five days before the closing, in-house underwriting and processing and having a support team to allow you to work efficiently. Company Information: Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $10 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $26million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and is actively expanding, most recently opening locations in New Mexico and several other regional offices. Bell Bank has been recognized as a top bank and a top financial workplace by American Banker, Forbes and Fortune , and has been named among America's top mortgage employers by National Mortgage Professional magazine. If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: The Mortgage Community Development Loan Officer is focused on growing and developing homeownership opportunities for low-to-moderate income (LMI) individuals, families and communities of color. Under minimum supervision, this position will originate and be an area market expert for loans that meet regulatory, investor and bank portfolio guidelines; including but not limited to Housing Finance Agency, first-time homebuyer, affordable lending and down payment assistance programs. The Mortgage Community Development Loan Officer will lead and coordinate community development activities and build and maintain strong relationships with nonprofit organizations, other community partners, and bank partners. This position is a community connector that is driven by the goal of supporting financial empowerment and generational wealth building by providing successful and sustainable homeownership opportunities with a focus on closing the homeownership disparity gap. This role reports to the Area Manager with dotted line to the National Community Development Manager. Primary Duties: Mortgage Loan Originations Originate compliant mortgage loans with a focus on, but not limited to, LMI and communities of color: Responsible for knowing and complying with all Federal and investor regulations, requirements, and bank policies. Gather all information necessary for documentation, analysis, disclosure and underwriting loan applications Advise customers on mortgage loans that are appropriate for their individual financial circumstances. Maintain high standards of client satisfaction and quality, and ensure sales/originator systems and workflows are efficiently controlled. Ensure loans in process are moving through the pipeline by regularly reviewing pipeline, communicating with borrowers and processors on additional items needed, interacting with title companies, realtors, attorneys, etc. Manage client referrals to ensure all new customers are introduced to local branches and other appropriate business lines. Originate a minimum of 3 loans per month or 36 loans per year. Community Development (approximately 1/3 to 1/2 of time) Community Engagement, Outreach and Training Develop and maintain strategic relationships with community partners. Maintain list of key strategic community partners. Conduct financial wellness, homebuyer education workshops, and homeownership seminars with local community and affordable housing partners. Represent Bell at community focused events and meetings. Coordinate and staff Bell Sponsored, community and partner events and activities for the market area (e.g., housing fairs, community event vendor booths, nonprofit events, etc.). Track and report out on all community development activities (date, event/training, targeted market reached, est. # of attendees, evaluation, notes, etc.) Attend affordable homeownership programs and services educational seminars, trainings, and workshops. Attend Bell enterprise-wide Community Development trainings. Market Area Community Development Goals and Activities: Be accountable to goals set out in the market area Community Development (CD) Business Plan. Track goal progress and report out to leadership. Track industry and production trends and propose adjustments to the CD Business Plan and goals as needed. Track and measure against CRA and/or Fair Lending targets for the market area. % of mortgage originations in LMI and minority communities. % of Mortgage originations to LMI and minority borrowers. Develop strong relationships and communication channels with Bell partners (e.g., Bell Bank, Community Reinvestment Act (CRA), Operations, Compliance, etc.). Participate in regularly scheduled meetings with Bell partners and provide updates, training, or report outs as appropriate. Communicate local Community Development training and volunteer opportunities to area staff. Recognize, share and celebrate Community Development stories and successes! Be a Community Development and Diversity, Equity and Inclusion champion. Know by name and face as many partners, customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Perform other duties as assigned. Job Skills Required: Preferred three (3) years experience as a loan officer in first mortgage production. Thorough knowledge of pricing and underwriting requirements of various mortgage insurance companies. Demonstrated experience with Affordable Lending products. Proven experience in supporting Community Reinvestment Act (CRA) and Fair Lending goals. High School Diploma, Bachelor's degree in business related field, or equivalent experience. Working knowledge of Community Reinvestment Act, FNMA, FHLMC, FHA, VA, local state housing programs, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate, finance laws, regulatory compliance and investor guidelines. Excellent written and oral communication skills and ability to work in a team environment. NMLS registration. Proficient in sales and service skills; including tele-consulting, prospecting, networking and COI relationship management. Strong computer skills and experience utilizing laptop technology Ability to work independently with limited supervision. Ability to strategically plan to market and develop business contacts. Excellent customer service skills. Ability to travel to and work occasional evenings and/or weekends to participate in or attend community events or meetings. Ability to travel to different branches and to off-site meetings to meet with clients or co-workers. Bilingual or multilingual preferred. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $39k-50k yearly est. 9d ago
  • Part Time Teller

    Bell Bank 4.2company rating

    Moorhead, MN Job

    Part Time Teller - Moorhead, MN If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota and has more than $10 billion in assets. Bell is the 7 th largest privately owned bank in the nation. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $25 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune . If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position represents Bell Bank to the customers in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of teller transactions in accordance with established policies and procedures. Primary Duties: Accurately complete teller transactions in accordance with established policies and procedures. Greet customers courteously and refer them to the appropriate area or individual. Meet monthly with Teller Supervisor in order to create and discuss goals, assess progress, develop personal steps for growth and provide feedback. Process mail and night deposits. Keep till, teller line, and customer areas neat and orderly at all times. Develop new business by referring new or additional services to existing customers and prospects. Maintain security and confidentiality of the bank at all times. Resolve customer problems, obtaining information, researching records and following up on details to resolve the matter to the customer's satisfaction, whenever possible. Be knowledgeable of check and credit card fraud schemes and report suspicious customer transactions to the Bank's Security Officer, Compliance Officer, or Audit Department. (Examples of suspicious activity or unusual transactions are included in the mandatory “Money Laundering” on-line course.) Be knowledgeable of the various Bank Secrecy Act requirements that apply to the teller transactions. (CTRs, Monetary Instrument Log, OFAC, etc.) Volunteer for at least one Bell Bank event per year. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable State and Federal laws and regulations. All employees are responsible for information security including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Bookkeeping, calculator, and keyboarding skills. Good communication, listening, and social skills. Ability to be flexible, prioritize tasks, and stay poised under pressure. Ability to work flexible hours to include evenings and Saturdays as scheduled. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $33k-37k yearly est. 10d ago
  • Farm Services Assistant I

    First Mid 4.0company rating

    Bloomington, MN Job

    At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e., bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Responsible for providing administrative support, data entry, document management, and customer service for Farm Services, ensuring efficient day-to-day operations. This role involves record-keeping, office coordination, and communication management to support the department's needs. Additionally, it serves as a key point of contact, professionally representing the Bank and Farm Services within the local agricultural business community. Responsibilities include, but are not limited to: Resolve customer problems by listening, gathering information and acting as an intermediary with other departments. Follows through to ensure that customer problems and questions are resolved. Manages the administrative processing of “work tickets”, coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories. Assists in processing insurance information and premium payments, and real estate property tax payments. Balances daily administrative tasks to ensure accuracy by processing customer deposits and reconciling accounts managed by others. Utilizes BOX as Ag Services electronic data filing, storage, and workflow tool. Manages USDA farm program sign up records and payments of same. Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties. Provides administrative support to farm managers with preparation and tracking of tenant leases on farm and trust properties. Monitor 1099 Misc. on farm accounts during the year. Supports farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs. Cross-sell bank products and services in a professional manner. Completed required training associated with job function. Perform other related duties as assigned. Qualifications Education/Experience: Associates degree preferred or specialized education/training normally acquired through two plus years of experience. Previous experience (2+ years) in an office or administrative support role, demonstrating strong organizational and multitasking skills. Skills: Proficient in Microsoft Office. Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner. High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner. First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT HP123
    $30k-34k yearly est. 9d ago
  • Credit Officer

    Bell Bank 4.2company rating

    Bloomington, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota and has more than $10 billion in assets. Bell is the 7 th largest privately owned bank in the nation. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $25 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune . If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position will be responsible for functions associated with the commercial credit risk management of the bank. This position will be responsible for identifying and understanding developing trends and providing a thorough, independent assessment of a borrower's and/or commercial real estate collateral's capacity to withstand the risks posed by these trends through the preparation of written, in-depth analyses of business, management, industry, and or commercial real estate market factors. A primary component of this position will involve the exercise of independent judgment and discretion on matters pertaining to the identification and management of the credit risk and quality of the bank's commercial real estate and commercial loan portfolio. Job role will have primary focus on commercial real estate customers and secondary focus on commercial customers. Primary Duties: Spread and analyze financial statements, both commercial real estate and commercial, for existing and prospective clients. Provide preliminary recommendation regarding the feasibility of the credit request. Prepare independent, written credit evaluation of new, renewal or modification loan proposals as well as annual credit reviews. Conduct market research for commercial real estate properties and summarize any changes in market fundamentals in Loan Presentations. Identify trends and analyze performance to develop an assessment of credit risks. Review appraisal and environmental reports and summarize key findings and risks identified in Loan Presentations. Participate in the maintenance of the accuracy of the bank's loan risk rating system and validate that loan risk ratings accurately reflect the risks inherent in the credit. As required, monitor credit quality through the review financial information such as interim financial statements, to provide early warning of possible deterioration. Attend joint client calls with commercial real estate and commercial lending officers, when appropriate. Provide input to lending officers on terms under which a credit request could be structured including costs, repayment methods and collateral requirements. Participate in loan committees as needed. Develop and maintain a thorough understanding of the Bank's credit policies, procedures, processes and manage to best practices. Assist Credit Manager and/or Credit Officer Team Lead(s) with the training and development of staff as requested. Participate in the administration of the Bank's loan policy and ensure adherence to loan conditions. May also support other credit risk management activities including those related to preparation of executive management and/or board of directors' reports, internal or external audits, and regulatory examinations. Provide guidance to loan document representative and commercial loan coordinator in preparation of loan documentation. Provide support to the secondary exposure approval process for ACH requests as needed. Mentor other Bank team members in the credit administration process. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable State and Federal laws and regulations. All employees are responsible for information security including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. in accounting, finance, business administration, real estate, or related field. Four or more years of credit, lending or examining experience. (Strong preference of Commercial Real Estate and Commercial underwriting experience) Working knowledge of loan documentation. Above-average written and communication skills. Proficiency with computer technology. Ability to deal with multiple tasks and deadlines. Effective time management and organizational skills. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $79k-117k yearly est. 8d ago
  • Internal Auditor

    Bell Bank 4.2company rating

    Bloomington, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $26 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune . If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position completes assigned audit tasks performed as part of an ongoing program of risk-based periodic audits of Bell Bank. This position is primarily responsible for the completion of tasks assigned by the Internal Audit Manager. This position will have frequent interaction with auditees, through which internal control training and support will be provided. Primary Duties: Develop an understanding of the Bank's audit approach, the banking industry and the needs of the Bank. Under the direction of the Internal Audit Manager, perform periodic audit procedures within each audit area. Audit procedures include: Assist in the performance of risk assessments and audit scoping, including audit planning. Review of accounting data for reliability and accuracy. Review of internal controls for efficiency and adherence with rules, regulations, and bank policy. Assessment of compliance with federal laws and regulations, including consumer compliance requirements. Lead meetings with department managers to discuss audit findings. Prepare audit reports to convey audit findings to bank management and assist with effective communication of audit results and presentation to functional and process owner management. Under the guidance of the Internal Audit Manager and at the direction of the external auditors/examiners, perform various audit tasks, which may include: Performance of selected year-end audit tests. Compilation of year-end financial data. Gathering information requested by examiners/external auditors. Maintain and develop audit skills. Assess internal controls in the organization's environment. Assist in the development of new audit work papers. Assist with independent FDICIA testing. Review work papers prepared by other members of the audit department. Maintain an awareness of changes in Federal and State rules and regulations, as well as latest financial service industry, accounting and internal audit developments through ongoing formal and self-education. Lead the training and development of less experienced department members. Aid in due diligence reviews of major organizational acquisitions. Maintain active and effective communication with management and internal audit team to management expectations, deadlines, and deliverables. Serve as a resource for bank staff questions regarding bank policies/procedures, etc. Attend meetings/training classes to maintain knowledge of each area of the bank. Know Bell Bank's products and services. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. in accounting, finance, or business-related fields. Four or more years of internal audit experience, or two years of experience in connection with a professional designation (CPA, CIA, CCBIA). Experience in the financial services industry - preferred but not required. Strong organizational skills. Excellent analytical, critical thinking, communication (written and verbal), research and problem-solving skills. Detail-oriented and able to complete and prioritize tasks with minimal supervision, including ability to multitask as well as assess and change priorities. Ability to work independently and as a member of a team. Strong skills in Microsoft Office applications (i.e., Excel, PowerPoint, Access, Word, Visio, etc.) Due to the nature of the audit function, must maintain a high level of confidentiality at all times. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $46k-56k yearly est. 11d ago
  • Client Service Specialist

    Park State Bank 4.0company rating

    Park State Bank Job In Duluth, MN

    The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements: High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality PI4f4ac7fe9083-26***********7
    $33k-38k yearly est. Easy Apply 9d ago
  • Personal Banking Officer - Minneapolis, MN - Colonnade

    Bell Bank 4.2company rating

    Minneapolis, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $26 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune . If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position is responsible for cultivating new relationships and maintaining existing deposit and loan relationships by identifying customer needs and cross-selling other retail banking products and services. This position meets various customer requests through a high level of personal contact and by referring customers to other bank departments for additional services. Primary Duties: Customer Service and Customer Retention: Counsel customers regarding financial matters, advising them on products and rates, suggesting a strategy to obtain the best results based on individual desires and resources. Resolve customer problems, obtaining information, researching records and following up on details to resolve the matter to the customer's satisfaction, whenever possible. Production: Open business and personal accounts. Educate and advise on bank products and services through personal contact; loans, checking, savings, certificate of deposits, individual retirement accounts, and other retail banking services. Increase customer relationships by cross-selling products and services to new and existing customers. Solicit, originate, underwrite and close consumer loans. Manage loan portfolio with emphasis in the growth of the portfolio. Responsible for the daily handling of overdrafts, collections and technical exceptions on assigned customer accounts. Sales Programs: Actively participate in the Ask Program. Participate in various professional associations and community activities to enhance the Bank's visibility and to further personal development. Training / Development: Attend and actively participate in training sessions as scheduled. Attend all mandatory security training sessions. Complete online compliance testing quarterly. Volunteer for at least one Bell Bank event per year. Know by name and face as many customers and employees as possible, calling them by name as often as possible. (LOCBUTN). Know and practice our Golden Rules and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable State and Federal laws and regulations. All employees are responsible for information security including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Need to acquire an NMLS# Complete familiarity with the Bank's savings, checking, and lending policies and guidelines, as well as specific loan programs, qualifications, and insurance. Responsible for the knowledge and application of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position. Accuracy and high attention to detail. Ability to present oneself professionally at all times. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $38k-47k yearly est. 12d ago
  • BSA Analyst

    Park State Bank 4.0company rating

    Park State Bank Job In Minneapolis, MN

    CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The primary purpose of this position is to assist the Compliance Department with keeping the Bank Secrecy Program compliant with state and federal regulatory expectations for higher risk/niche business lines. The Niche Business Line BSA Analyst will be responsible for conducting in-depth analyses and investigations to mitigate money laundering, terrorist financing, and other illicit activities within certain business lines deemed to present higher risk to the bank. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Transaction Monitoring: Utilize advanced monitoring systems to identify suspicious transactions within certain business lines. Analyze transactional data, including large or unusual transactions, patterns of activity, and other red flags indicative of potential illicit behavior. Alert Investigation: Investigate alerts generated by monitoring systems, conducting thorough analyses to determine the legitimacy of flagged activities for certain business lines. Document findings and maintain detailed records of investigations in accordance with regulatory requirements. Enhanced Due Diligence (EDD): Conduct enhanced due diligence on customers and counterparties associated with certain business lines. Gather and analyze relevant information to assess the level of risk posed by these entities and ensure compliance with regulatory standards. Suspicious Activity Reporting (SAR): Prepare and file Suspicious Activity Reports (SARs) in a timely and accurate manner, documenting suspicious activities identified during investigations. Collaborate with internal stakeholders, including BSA Officer and legal counsel, to ensure proper escalation and resolution of suspicious activity. Currency Transaction Reporting (CTR): Monitor currency transactions to identify reportable activity that meets Currency Transaction Report (CTR) thresholds. Prepare and file CTRs in compliance with regulatory requirements, maintaining accurate records of currency transactions exceeding threshold amounts. Maintain an advanced working knowledge of all bank systems and processes as they relate to BSA/AML/OFAC compliance. Assist in the compliance of 314(a) and 314(b) responsibilities. Adhere to (and monitor for adherence to) regulations and policies and procedures specific to BSA on all business lines, with a focus on certain niche business lines. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. General compliance duties as may be assigned. May recommend (in conjunction with supervisor) to outsource some audits when applicable. Other duties as may be assigned. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, professional and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. May be required to travel to branches periodically, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee may be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. JOB LOCATIONS The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success. We are always on the lookout for talented people to help us become the best. Most of our jobs are flexible to any of our office locations below: NORTHERN MARKET: Grand Rapids, Nashwauk, Hibbing, Chisholm, Orr, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Duluth (Hermantown, Lincoln Park, Mount Royal), Two Harbors & Silver Bay MINNEAPOLIS MARKET: Minneapolis Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. COMPETENCIES: Perform quality work within determined timeframes. Interact professionally with other employees, customers, vendors and shareholders. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc. Work on additional tasks, assignments and projects as needed. Ability to research and make appropriate decisions regarding complex cases. ROLE QUALIFICATIONS: Education Bachelor's degree in a related field or 2 -4 years of experience in banking or other financial services strongly preferred. Preferred Experience Knowledgeable of BSA/AML/OFAC regulatory requirements with respect to higher risk business lines. Ability to learn and apply audit skills, standards, methods and techniques. One or two years of progressively more responsible work experience in a financial institution preferred but not required. Knowledge in email communication, Microsoft Word, and Microsoft Excel as well as knowledge of all normal office machinery. Experience with Verafin or other AML monitoring tools is desired. Strong analytical skills including the ability to identify and solve problems. Strong organizational skills and ability to handle multiple demands in a timely manner. Requirements: High school diploma is required. Exceptional communication skills (written and oral) are required. Compensation details: 22-26 Hourly Wage PIa870bffd6f79-26***********4
    $41k-56k yearly est. Easy Apply 9d ago
  • Full Time Teller - Alexandria, MN

    Bell Bank 4.2company rating

    Alexandria, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $26 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune . If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: This position represents Bell Bank to the customers in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of teller transactions in accordance with established policies and procedures Primary Duties: Greet customers courteously and accurately complete teller transactions in accordance with established policies and procedures. Refer customers to the appropriate area or individual, as needed, via a warm transfer. Meet monthly with Teller Supervisor in order to create and discuss goals, assess progress, develop personal steps for growth and provide feedback. Keep till, teller line, and customer areas neat and orderly at all times. Develop new business by referring new or additional services to existing customers and prospects. Maintain security and confidentiality of the bank and its customers at all times. Resolve customer problems, obtaining information, researching records and following up on details to resolve the matter to the customer's satisfaction, whenever possible. Be knowledgeable of current fraud trends and report suspicious customer transactions to the appropriate department or individual. Be knowledgeable of the various Bank Secrecy Act requirements that apply to the teller transactions. (CTRs, Monetary Instrument Log, OFAC, etc.) Attend and actively participate in training sessions as scheduled. Volunteer for at least one Bell Bank event per year. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Bookkeeping, calculator, and keyboarding skills. Good communication, listening, and social skills Attention to detail. Timeliness and reliability. Ability to be flexible, prioritize tasks, and stay poised under pressure. Ability to work flexible hours to include mornings, evenings, and Saturdays as scheduled. Part Time Tellers are required to work a minimum of 15 hours per week. Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $33k-37k yearly est. 8d ago
  • Senior Credit Risk Analyst

    Bell Bank 4.2company rating

    Bloomington, MN Job

    If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank. Company Information: Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $26 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need. Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune . If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace. Bell's Values: As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to: Promoting and sustaining our family atmosphere. Providing unequaled personal service to each and every customer. “Paying it forward” by giving back to the communities we serve. Our Bottom Line: Happy Employees! Happy Customers! Job Summary: The Senior Credit Risk Analyst works closely with the Credit Risk Reporting Manager and other stakeholders in managing enterprise credit risk and other loan portfolio related activities. The key objectives of this role include assimilating, analyzing, monitoring and reporting credit risk information flowing up from the loan level to the portfolio level to inform and deliver knowledge to drive strategic and tactical portfolio management decisions, which have meaningful impact to the Bank's financial and operating performance. Primary Duties: Perform in-depth risk analysis of the Bank's loan portfolio, focusing on both commercial and consumer lending segments Monitor and assess overall portfolio and portfolio segment performance, identifying emerging risks and risk trends to provide proactive risk management insights about asset quality and portfolio concentration risk Stays abreast of market trends, changing economic outlooks, and other emerging risks to evaluate impact to the overall portfolio. Participate in the development, execution, and accuracy of recurring MIS reporting related to bank asset quality. Apply sensitivity analysis, stress testing, market trend, and other analytical methodologies to anticipate credit trends or deterioration and obtain insights into portfolio performance and market opportunities in an attempt to identify and mitigate potential credit exposure to the portfolio. Assist with portfolio stress testing and scenario analysis to measure the impact of various economic conditions on portfolio resilience Provide support for the quarterly allowance for credit loss (CECL/ACL) estimation process Lead ad-hoc projects or other duties as assigned. Participate in various risk presentations for Senior Management that include portfolio activities, analytics of risk, performance, emerging trends, and opportunities. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Bachelor's degree in finance, economics, business, or a related field. An advanced degree (e.g., MBA) is highly desirable. Minimum of 3-5 years of experience in portfolio risk analysis within the banking or financial services sector. The ideal candidate has 5+ years of experience in credit risk, strong analytical ability, intellectual curiosity, and excellent communication skills. In-depth knowledge of commercial and consumer lending products, including C&I loans, CRE mortgages, residential mortgages, home equity loans, and personal consumer loans. Strong analytical skills with a proven ability to interpret complex financial data and identify key risk factors. Knowledge of credit risk frameworks, including regulatory expectations and industry best practice. Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to senior stakeholders. Strong proficiency and comfort with information technology solutions including the Microsoft Office suite of applications, PowerBI and/or other data management, analytical, and risk management software applications. Working knowledge of databases and structured query language (SQL). Bell Bank provides competitive compensation and an excellent benefits package. Bell Bank Equal Opportunity Employer
    $52k-72k yearly est. 12d ago
  • Business Banking Associate

    Park State Bank 4.0company rating

    Park State Bank Job In Two Harbors, MN

    Full-time Description CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: Performs a full range of banking services, with emphasis on Business Clients. Meets with clients to discuss needs and identify/recommend solutions to identified needs. Opens, closes, and services business deposit accounts as well as all Treasury Management offerings. Assists business bankers and business clients with account needs and provides customer service. Must acquire the knowledge and skills necessary to help clients onboard to their products/services. Respond quickly and accurately to escalated requests and issues generated by customer. Willingly rotates between locations, as needed. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Consistently provides a high level of service when working with new and existing clients. Includes accurate, professional, efficient service to all clients through multiple communication channels, including in person, emails, phone calls and online conversations. Cultivate strong relationships with clients, demonstrating empathy, integrity, and a commitment to their success while fostering trust and loyalty. Responsibilities include identifying new business opportunities, managing client portfolios and identifying opportunities to provide additional banking products and services that align with the needs and goals of our business banking clients. Performs all activities related to the opening, closing, and servicing of various types of time and demand deposit accounts, including certificates of deposits, checking accounts, and savings accounts. Perform a wide range of services including, servicing and maintenance for, debit cards, CDs, HSAs, IRAs, safe deposit boxes, including address changes, stop payments, transfers, and processes check orders. Functions as a point person for client on suspected or real fraud on businesses deposit accounts. Provides support to aid new client acquisition, acting as a liaison between the sales process and the onboarding process. Working with the Business Bankers, provides key support by maintaining a client focus with an awareness and understanding of implementing products and services. This role supports sales and operational activities, facilitates client onboarding of Business Clients including Treasury Management, along with assisting Business Bankers with ongoing client relationship management activities. Solves basic to intermediate Treasury Management related problems and delegate more complex issues to the appropriate channel. Assist clients with understanding options available for initiating wire transfers, including in person wires, repetitive wires, Cash Management wires and reverse wires. Have a good understanding of all types of wire transfers and capabilities. Assist clients with initiating all types of wire transfers. Ensures applicable regulations, disclosures, policies, and procedures are followed and is trained on depository compliance regulations. Provides quality, personalized service to ensure customer satisfaction and retention. Interacts with clients to identify their needs. Cross sells and/or refers Bank products and services to clients. Develops new client relationships from referrals and makes referrals to Business Bankers, Retail Bankers, and Mortgage Bankers, as appropriate. Oversees existing Merchant Card Processing portfolio under the Agent Agreement with Fiserv. Provides support to the existing client portfolio and connects clients with Fiserv customer service support when deemed appropriate. Also provides support to aid new client acquisition and referrals under the Referral agreement with Fiserv. Acts as a liaison for the referral between the bank, Fiserv and the client. Responsible to become knowledgeable about and adhere to all relevant compliance regulations (as it affects your department). SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: May process client transactions: processes loan payments; issues money orders, and cashier's checks. May assist with answering branch phone calls. Prepare and send client statements and tax information, as requested. May contribute to overall office administration. Other duties as may be assigned. Other Skills and Abilities Strong communication skills Client service focused Maintain confidentiality of customer information Resourceful, well organized and ability to multitask Effective problem-solving and decision-making skills Strong attention to detail Ability to work independently as well as part of a collaborative team environment Flexibility to adapt to changing regulatory requirements and industry dynamics Commitment to upholding confidentiality, integrity, and ethical standards in all interactions PERFORMANCE MEASURES: Timely execution of Rocks, To-Dos, active participation in L10 meetings Demonstration of Core Values Meets or exceeds annual goals as pre-established by immediate supervisor Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training, including sales and service training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the Bank at appropriate functions. GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change ROLE QUALIFICATIONS: Experience 2-3 years related retail or business banking experience Prior experience in customer service, preferably in a banking or financial services industry Knowledge of banking operations, regulations, and compliance requirements Excellent communication skills, both verbal and written, with the ability to effectively convey complex information and resolve issues with professionalism and diplomacy Requirements Education High school diploma plus additional bank-related training and/or deposit accounts training Additional education preferred Salary Description $21 - $29 / Hour
    $21-29 hourly 2d ago
  • Client Service Specialist

    Park State Bank 4.0company rating

    Park State Bank Job In Nashwauk, MN

    Full-time Description CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality
    $33k-38k yearly est. 32d ago
  • BSA Analyst

    Park State Bank 4.0company rating

    Park State Bank Job In Grand Rapids, MN

    Full-time Description CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The primary purpose of this position is to assist the Compliance Department with keeping the Bank Secrecy Program compliant with state and federal regulatory expectations for higher risk/niche business lines. The Niche Business Line BSA Analyst will be responsible for conducting in-depth analyses and investigations to mitigate money laundering, terrorist financing, and other illicit activities within certain business lines deemed to present higher risk to the bank. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Transaction Monitoring: Utilize advanced monitoring systems to identify suspicious transactions within certain business lines. Analyze transactional data, including large or unusual transactions, patterns of activity, and other red flags indicative of potential illicit behavior. Alert Investigation: Investigate alerts generated by monitoring systems, conducting thorough analyses to determine the legitimacy of flagged activities for certain business lines. Document findings and maintain detailed records of investigations in accordance with regulatory requirements. Enhanced Due Diligence (EDD): Conduct enhanced due diligence on customers and counterparties associated with certain business lines. Gather and analyze relevant information to assess the level of risk posed by these entities and ensure compliance with regulatory standards. Suspicious Activity Reporting (SAR): Prepare and file Suspicious Activity Reports (SARs) in a timely and accurate manner, documenting suspicious activities identified during investigations. Collaborate with internal stakeholders, including BSA Officer and legal counsel, to ensure proper escalation and resolution of suspicious activity. Currency Transaction Reporting (CTR): Monitor currency transactions to identify reportable activity that meets Currency Transaction Report (CTR) thresholds. Prepare and file CTRs in compliance with regulatory requirements, maintaining accurate records of currency transactions exceeding threshold amounts. Maintain an advanced working knowledge of all bank systems and processes as they relate to BSA/AML/OFAC compliance. Assist in the compliance of 314(a) and 314(b) responsibilities. Adhere to (and monitor for adherence to) regulations and policies and procedures specific to BSA on all business lines, with a focus on certain niche business lines. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. General compliance duties as may be assigned. May recommend (in conjunction with supervisor) to outsource some audits when applicable. Other duties as may be assigned. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, professional and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. May be required to travel to branches periodically, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee may be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. JOB LOCATIONS The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success. We are always on the lookout for talented people to help us become the best. Most of our jobs are flexible to any of our office locations below: NORTHERN MARKET: Grand Rapids, Nashwauk, Hibbing, Chisholm, Orr, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Duluth (Hermantown, Lincoln Park, Mount Royal), Two Harbors & Silver Bay MINNEAPOLIS MARKET: Minneapolis Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. COMPETENCIES: Perform quality work within determined timeframes. Interact professionally with other employees, customers, vendors and shareholders. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc. Work on additional tasks, assignments and projects as needed. Ability to research and make appropriate decisions regarding complex cases. ROLE QUALIFICATIONS: Education Bachelor's degree in a related field or 2 -4 years of experience in banking or other financial services strongly preferred. Preferred Experience Knowledgeable of BSA/AML/OFAC regulatory requirements with respect to higher risk business lines. Ability to learn and apply audit skills, standards, methods and techniques. One or two years of progressively more responsible work experience in a financial institution preferred but not required. Knowledge in email communication, Microsoft Word, and Microsoft Excel as well as knowledge of all normal office machinery. Experience with Verafin or other AML monitoring tools is desired. Strong analytical skills including the ability to identify and solve problems. Strong organizational skills and ability to handle multiple demands in a timely manner. Requirements High school diploma is required. Exceptional communication skills (written and oral) are required. Salary Description $22 - $26 / hour
    $22-26 hourly 17d ago
  • Client Service Specialist

    Park State Bank 4.0company rating

    Park State Bank Job In Duluth, MN

    Full-time Description The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality
    $33k-38k yearly est. 60d+ ago
  • BSA Analyst

    Park State Bank 4.0company rating

    Park State Bank Job In Minneapolis, MN

    Full-time Description CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The primary purpose of this position is to assist the Compliance Department with keeping the Bank Secrecy Program compliant with state and federal regulatory expectations for higher risk/niche business lines. The Niche Business Line BSA Analyst will be responsible for conducting in-depth analyses and investigations to mitigate money laundering, terrorist financing, and other illicit activities within certain business lines deemed to present higher risk to the bank. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Transaction Monitoring: Utilize advanced monitoring systems to identify suspicious transactions within certain business lines. Analyze transactional data, including large or unusual transactions, patterns of activity, and other red flags indicative of potential illicit behavior. Alert Investigation: Investigate alerts generated by monitoring systems, conducting thorough analyses to determine the legitimacy of flagged activities for certain business lines. Document findings and maintain detailed records of investigations in accordance with regulatory requirements. Enhanced Due Diligence (EDD): Conduct enhanced due diligence on customers and counterparties associated with certain business lines. Gather and analyze relevant information to assess the level of risk posed by these entities and ensure compliance with regulatory standards. Suspicious Activity Reporting (SAR): Prepare and file Suspicious Activity Reports (SARs) in a timely and accurate manner, documenting suspicious activities identified during investigations. Collaborate with internal stakeholders, including BSA Officer and legal counsel, to ensure proper escalation and resolution of suspicious activity. Currency Transaction Reporting (CTR): Monitor currency transactions to identify reportable activity that meets Currency Transaction Report (CTR) thresholds. Prepare and file CTRs in compliance with regulatory requirements, maintaining accurate records of currency transactions exceeding threshold amounts. Maintain an advanced working knowledge of all bank systems and processes as they relate to BSA/AML/OFAC compliance. Assist in the compliance of 314(a) and 314(b) responsibilities. Adhere to (and monitor for adherence to) regulations and policies and procedures specific to BSA on all business lines, with a focus on certain niche business lines. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. General compliance duties as may be assigned. May recommend (in conjunction with supervisor) to outsource some audits when applicable. Other duties as may be assigned. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, professional and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. May be required to travel to branches periodically, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee may be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. JOB LOCATIONS The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success. We are always on the lookout for talented people to help us become the best. Most of our jobs are flexible to any of our office locations below: NORTHERN MARKET: Grand Rapids, Nashwauk, Hibbing, Chisholm, Orr, Cook, Mt. Iron & Biwabik DULUTH/NORTH SHORE MARKET: Duluth (Hermantown, Lincoln Park, Mount Royal), Two Harbors & Silver Bay MINNEAPOLIS MARKET: Minneapolis Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. COMPETENCIES: Perform quality work within determined timeframes. Interact professionally with other employees, customers, vendors and shareholders. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc. Work on additional tasks, assignments and projects as needed. Ability to research and make appropriate decisions regarding complex cases. ROLE QUALIFICATIONS: Education Bachelor's degree in a related field or 2 -4 years of experience in banking or other financial services strongly preferred. Preferred Experience Knowledgeable of BSA/AML/OFAC regulatory requirements with respect to higher risk business lines. Ability to learn and apply audit skills, standards, methods and techniques. One or two years of progressively more responsible work experience in a financial institution preferred but not required. Knowledge in email communication, Microsoft Word, and Microsoft Excel as well as knowledge of all normal office machinery. Experience with Verafin or other AML monitoring tools is desired. Strong analytical skills including the ability to identify and solve problems. Strong organizational skills and ability to handle multiple demands in a timely manner. Requirements High school diploma is required. Exceptional communication skills (written and oral) are required. Salary Description $22 - $26 / hour
    $22-26 hourly 17d ago
  • Client Service Specialist

    Park State Bank 4.0company rating

    Park State Bank Job In Two Harbors, MN

    Full-time Description The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service. Key Responsibilities: High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations. Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies. Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually. Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs. Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction. Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care. Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment. Documentation: Maintain accurate records of client interactions, transactions, and account updates. Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Other duties as may be assigned. PERFORMANCE MEASURES: Balances efficiently and accurately Maintains confidentiality of client account information Follows established policies and procedures in responding to inquiries and requests Willingly participates in bank training In compliance with all regulations related to job duties Effectiveness of communications and development of good working relationships with co-workers and clients WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region. Despite ongoing security training, there is always the possibility of a bank robbery. GENERAL NOTICE: This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary. Role Qualifications: Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred. Strong interpersonal and communication skills, both verbal and written. Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments. Knowledge of banking products, services, and regulatory compliance. Ability to work effectively in a team and independently. Efficiently able to multi-task along with excellent problem-solving skills and attention to detail Maintain utmost confidentiality of Clients information at all times. Other Skills and Abilities Strong communication skills along with the ability to effectively communicate with others Client service focused Resourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail Requirements High school diploma or equivalent 1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality
    $33k-38k yearly est. 60d+ ago

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Park State Bank may also be known as or be related to Park State Bank and Park State Bank (Duluth, MN).