Engineering Tech Specialist Sr (Aerospace)
Engineering manager job at Parker Hannifin
Parker Hannifin Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we've enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.
With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.
Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.
Our Purpose - Enabling Engineering Breakthroughs that Lead to a Better Tomorrow - comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.
By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.
As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.
This is an on-site position in our Aerospace facility located in Elyria, Ohio.
This position is subject to meeting U.S. Export Compliance and/or U.S. Government Contracting Citizenship eligibility requirements.
Position Summary:
With minimal supervision, responsible for any combination of engineering technical duties which require a high degree of accuracy in one or more of the following functions: Dynamics, Electronic, Mechanical, Calibration, Operations Support and Fabrication. The primary focus will be building test stand and test stand equipment; calibrating test stands, test stand standardization, automation of test stands, test stand safety and training technicians as required. This position will support Engineering Lab testing and equipment as needed.
Essential Functions:
* Ability to read and understand customer specifications and perform the testing required.
* Designs/Sets-up/Performs a variety of tests according to customer specifications and requirements.
* Possess the ability to work independently.
* Ability to read and understand customer specifications and perform the testing required.
* Support high performance team and lean initiatives.
DYNAMICS
Assist in the set-up and testing of digital sine/random and shock test equipment including accelerometers, centrifuge, oscilloscopes, hookups, oscillographs and following well defined verbal and written instructions, MIL-STD-810 and engineering procedures. Demonstrate a basic understanding of standards with respect to dynamic testing.
ELECTRONIC
Construction of electronic and electromechanical assemblies. Layout, assemble cables, wire chassis, and circuit boards based on drawings, schematics, wiring diagrams/lists, and/or verbal instructions. Perform limited testing of electronic circuits using standard and specialized electronic test equipment following well defined verbal and written instructions. Demonstrate an understanding of electronic principles.
MECHANICAL
Set-up and operate basic hydraulic and pneumatic test equipment. Assemble component parts based on assembly drawings. Construct test set-ups and perform testing based on test documents, written and/or verbal instructions. Demonstrate an understanding of fluid power systems.
CALIBRATION
Demonstrates ability and learns to set-up calibration test conditions interpreting calibration procedures, engineering specifications, schematics, or related documents. Demonstrates basic knowledge of electronic principles and calibration requirements per National and International Standards.
OPERATIONS SUPPORT
Assists with maintenance on a fluid, hydraulic and pneumatic functional systems and investigations into customer reports of technical product or service problems. Provide on-site technical assistance to repair, replace, overhaul or take other corrective action on internal test equipment. Maintains performance and maintenance service records. Ensures accuracy of work instructions and engineer approved documents.
FABRICATION
With general supervision, employee must be capable in the use of tools, fixtures and gages. Set up and operate many types of machine tools including CNC machines. Plan and fabricate tooling, fixtures and gages. Hold close tolerance and thoroughly understands B/P dimensioning requirements. Maybe required to informally inspect others work. Familiarity and usage of various materials and material conditions including aluminum, stainless steel, tool steels, plastic, heat-treating, soldering, brazing and welding. May be required to purchase, store and manage materials and hardware for the purpose for fabricating product.
ALL SPECIALTIES
Utilize hand tools and power tools.
Maintain up-to-date data and log books on each project.
Interface with employees from other functional areas, i.e., design engineering, manufacturing, quality control and suppliers.
Assist less experienced personnel.
Perform other related responsibilities.
Qualifications:
* High school degree or GED required.
* Associate degree in engineering, or two-year technical school degree preferred.
* 8 years related experience, trade or military training, or demonstrated ability to perform described responsibilities.
* Demonstrated ability to read engineering drawings, sketches, schematics and procedures.
* Able to select appropriate procedures, techniques, tools and equipment.
* Proficient in reading and understanding blueprints, route sheets and test specifications.
* Perform basic mathematical calculations, as well as demonstrate effective verbal, written and basic computer skills.
* Possess strong mechanical reasoning.
* Able to train less experienced team members.
* Able to implement and effectively apply lean initiatives.
* Possess effective interpersonal communication skills, as well as the ability to work in a team environment.
* Able to interpret reports and use standard business software applications.
* Specific vision abilities required by this job include the ability to favorably pass a visual acuity exam (which includes far vision, near vision and color perception)
* Ability to effectively demonstrate team member competencies and participate in goal setting, performance feedback and self-development activities.
* Ability to perform duties of physical demand, required to lift up to 50 pounds.
Knowledge, Skills and Abilities:
* Fundamental knowledge of any combination of engineering technical functions in one or more of the following functions: Dynamics, Electronic, Mechanical, Calibration, Fabrication, and Customer Support.
* Demonstrated ability to read engineering drawings, sketches, schematics and procedures.
* Ability to perform basic mathematical calculations.
* Personal and hand tools may be required.
* Must demonstrate effective verbal, written and interpersonal skills.
* Ability to work effectively with others and be a participative team player.
* General knowledge of continuous improvement principles and techniques.
* Ability to use standard business applications software and specialized data analysis tools.
* Ability to work on problems of fundamental scope and complexity.
* Ability to research and analyze data and develop recommendations or resolve problems.
* Ability to work with direction and instruction regarding the scope of assignments; determining priority and order of assignments; and use considerable discretion in selection procedures and techniques.
* Ability to define problems, collect data, establish facts, and draws valid conclusions.
* Ability to effectively demonstrate team member competencies and participate in goal setting, performance feedback, and self-development activities.
* May require appropriate solder certification.
Additional Comments:
The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
Senior Director, Quality Engineering & Validation
Houston, TX jobs
Recruiting for a Senior Director, Quality Engineering to work with a large and fast-growing pharmaceutical company. This role will be building the department to cover 3 manufacturing sites.
Responsibilities
Develop and implement an enterprise-wide quality engineering and validation strategy across multiple manufacturing platforms.
Partner cross-functionally with operations, R&D, and digital teams to elevate quality performance.
Drive digital and AI-enabled transformation initiatives to enhance process reliability and compliance.
Qualifications
Bachelor's degree in Engineering, or related field.
15+ years experience in quality or validation.
Strong leadership, collaboration, and change management skills.
Pharmaceutical Industry experience.
Design Engineering Manager
Fort Worth, TX jobs
“Join the Acme Family”
ENGINEERING DESIGN MANAGER
FLSA Status: Exempt
Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are seeking a “best in class” Engineering Design Manager that will provide engineering principles, design, specifications and technical services to the construction, planning, and design of buildings, equipment and other structures. They often work with other engineers and with architects, who focus on function layout or aesthetics of building projects. The work often encompasses elements of other various engineering disciplines, including, civil, mechanical, electrical, fire protection, and others. The Engineering Design Manager assists and directs the engineering designer associates in the completion of assignments heavily related to architectural masonry shapes, quantity take-offs for our sales associates and plant equipment design drawings. The Engineering Design Manager is responsible for managing, directing and assisting the engineering associates with AutoCAD and the work product created and stored.
This candidate has experience in the design, specification, and construction of commercial and industrial facilities. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position.
Understand and consider the risks of all work you engage in or provide support on
Provide support, both onsite and by phone to associates in the field
Performing project research and completing technical design tasks
Prepare opinion of probable cost, construction specifications and contract documents
Ability to read and interpret technical documents
Handle multiple projects and priorities at one time
Develop scope, completion of or direction of engineering designs, specifications, RFQ packages, capital request development, and upon approval the actual construction
Manage Subscriptions for all AutoDesk products
Work in accordance with company standards and values with project team for a variety of projects
Skills and Experience Required for Success
Experience in the design, specification and construction of commercial and industrial facilities from foundations through to finish out
Ability to design and detail new structures or analyze existing structures, calculate and certify load rating
AutoCAD, Revit, Bluebeam, and MSOffice experience required
Experience in Civil 3d preferred
A thorough understanding and grasp of engineering design principles required
Attention to detail required
Able to set and meet design schedules and deadlines, control costs, scheduling, change orders, general meeting and reporting
Surveying skills are a must, primarily utilizing Total Station
Direct and assist fellow associates in utilization of AutoCAD
Provide organized leadership and engineering expertise in executing engineering projects
Be effective in communication and following up with all managers involved with capital expenditure projects
Be effective in providing feedback to senior management on the planning, execution process behind the capital projects being dealt with
Ability to work independently and as a team player
Ability to meet plan delivery deadlines when assigned
Willingness/ability to assume increased responsibilities when presented
Excellent communication, critical thinking, and problem-solving skills
Competencies Required for Success
Integrity
Trustworthy
Teamwork
Relationship Building
Quality Focused
Qualifications
BS Civil Engineering required, Architectural experience a major plus
EIT, PE license preferred
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Sales Engineers and Sales Managers
Madison, WI jobs
Responsibilities / Tasks
Join our team to drive sales and support our customers within our target industries. Our equipment is used across food, dairy, beverage, pharmaceutical, chemical, waste water, ethanol and petroleum processing industries in a variety of ways. We are looking for both Sales Engineers and Sales Managers who are passionate about customer relations and sales. You will be responsible for selling GEA's centrifuge, homogenizers or pumps and valves product portfolios in different regions across the United States of America.
Roles and Responsibilities:
Sales Engineers:
Account Management: Establish and maintain accounts by analyzing the market and determining customer needs to achieve sales targets.
Technical Presentations: Prepare and deliver technical and sales presentations at industry seminars and to customers.
Cost Estimates & Quotations: Assist in preparing cost estimates and quotations by reviewing project plans and consulting with engineers and other technical personnel.
Process Improvements: Analyze cost-benefit ratios of equipment to determine improvements for customer applications.
Project Handoffs: Ensure clear communication and handoff to the project management team.
Technical Support: Assist service engineers in field testing and troubleshooting.
Sales Managers:
Sales Leadership: Drive territory equipment sales and service activities, ensuring alignment with overall business goals. Allocate resources effectively and prioritize initiatives to maximize market impact.
Strategic Implementation: Support the execution of local equipment and service sales strategies. Position product offerings to enhance competitiveness and achieve order and margin intake targets.
Customer Engagement: Build and maintain strong relationships with customers and internal stakeholders. Serve as the key account manager, ensuring customers are informed of all available products and services.
Market Expansion: Drive sales and service growth, expanding market reach and coverage within the territory. Monitor market trends to stay ahead of the competitive landscape.
Quotation & Pricing: Develop detailed quotations, understand customer requirements, and assist in defining pricing strategies to ensure margin contribution and competitiveness.
Change Management & Leadership: Lead change management initiatives, applying entrepreneurial competencies and strong leadership skills to drive organizational success.
Travel: Extensive travel (50-70%) throughout the territory to build and strengthen customer relationships and identify new business opportunities.
Your Profile / Qualifications
Requirements for Both Roles:
Experience: Minimum of 2-5 years of recent sales or technical experience in processing equipment in any of the industries we support
Education: Undergraduate degree in Chemical Engineering, Business Administration or other relevant courses, or equivalent years of experience
Technical Communication: Proficient in understanding and communicating technical data and engineering systems.
Interpersonal Skills: Strong interpersonal skills, able to work well both independently and in a team setting.
Travel: Willingness to travel overnight approximately 2-3 nights per week, with infrequent additional trips to Germany headquarters.
If you are a dynamic personality with a focus on customer relations and sales, and if you meet the above requirements, we encourage you to apply for either of these roles. Join us to drive sales and make an impact in the Industrial Biotech and Fats & Oils Processing industries.
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Did we spark your interest?
Then please click apply above to access our guided application process.
Sales Engineers and Sales Managers
Whitewater, WI jobs
Responsibilities / Tasks
Join our team to drive sales and support our customers within our target industries. Our equipment is used across food, dairy, beverage, pharmaceutical, chemical, waste water, ethanol and petroleum processing industries in a variety of ways. We are looking for both Sales Engineers and Sales Managers who are passionate about customer relations and sales. You will be responsible for selling GEA's centrifuge, homogenizers or pumps and valves product portfolios in different regions across the United States of America.
Roles and Responsibilities:
Sales Engineers:
Account Management: Establish and maintain accounts by analyzing the market and determining customer needs to achieve sales targets.
Technical Presentations: Prepare and deliver technical and sales presentations at industry seminars and to customers.
Cost Estimates & Quotations: Assist in preparing cost estimates and quotations by reviewing project plans and consulting with engineers and other technical personnel.
Process Improvements: Analyze cost-benefit ratios of equipment to determine improvements for customer applications.
Project Handoffs: Ensure clear communication and handoff to the project management team.
Technical Support: Assist service engineers in field testing and troubleshooting.
Sales Managers:
Sales Leadership: Drive territory equipment sales and service activities, ensuring alignment with overall business goals. Allocate resources effectively and prioritize initiatives to maximize market impact.
Strategic Implementation: Support the execution of local equipment and service sales strategies. Position product offerings to enhance competitiveness and achieve order and margin intake targets.
Customer Engagement: Build and maintain strong relationships with customers and internal stakeholders. Serve as the key account manager, ensuring customers are informed of all available products and services.
Market Expansion: Drive sales and service growth, expanding market reach and coverage within the territory. Monitor market trends to stay ahead of the competitive landscape.
Quotation & Pricing: Develop detailed quotations, understand customer requirements, and assist in defining pricing strategies to ensure margin contribution and competitiveness.
Change Management & Leadership: Lead change management initiatives, applying entrepreneurial competencies and strong leadership skills to drive organizational success.
Travel: Extensive travel (50-70%) throughout the territory to build and strengthen customer relationships and identify new business opportunities.
Your Profile / Qualifications
Requirements for Both Roles:
Experience: Minimum of 2-5 years of recent sales or technical experience in processing equipment in any of the industries we support
Education: Undergraduate degree in Chemical Engineering, Business Administration or other relevant courses, or equivalent years of experience
Technical Communication: Proficient in understanding and communicating technical data and engineering systems.
Interpersonal Skills: Strong interpersonal skills, able to work well both independently and in a team setting.
Travel: Willingness to travel overnight approximately 2-3 nights per week, with infrequent additional trips to Germany headquarters.
If you are a dynamic personality with a focus on customer relations and sales, and if you meet the above requirements, we encourage you to apply for either of these roles. Join us to drive sales and make an impact in the Industrial Biotech and Fats & Oils Processing industries.
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Did we spark your interest?
Then please click apply above to access our guided application process.
Sales Engineers and Sales Managers
Janesville, WI jobs
Responsibilities / Tasks
Join our team to drive sales and support our customers within our target industries. Our equipment is used across food, dairy, beverage, pharmaceutical, chemical, waste water, ethanol and petroleum processing industries in a variety of ways. We are looking for both Sales Engineers and Sales Managers who are passionate about customer relations and sales. You will be responsible for selling GEA's centrifuge, homogenizers or pumps and valves product portfolios in different regions across the United States of America.
Roles and Responsibilities:
Sales Engineers:
Account Management: Establish and maintain accounts by analyzing the market and determining customer needs to achieve sales targets.
Technical Presentations: Prepare and deliver technical and sales presentations at industry seminars and to customers.
Cost Estimates & Quotations: Assist in preparing cost estimates and quotations by reviewing project plans and consulting with engineers and other technical personnel.
Process Improvements: Analyze cost-benefit ratios of equipment to determine improvements for customer applications.
Project Handoffs: Ensure clear communication and handoff to the project management team.
Technical Support: Assist service engineers in field testing and troubleshooting.
Sales Managers:
Sales Leadership: Drive territory equipment sales and service activities, ensuring alignment with overall business goals. Allocate resources effectively and prioritize initiatives to maximize market impact.
Strategic Implementation: Support the execution of local equipment and service sales strategies. Position product offerings to enhance competitiveness and achieve order and margin intake targets.
Customer Engagement: Build and maintain strong relationships with customers and internal stakeholders. Serve as the key account manager, ensuring customers are informed of all available products and services.
Market Expansion: Drive sales and service growth, expanding market reach and coverage within the territory. Monitor market trends to stay ahead of the competitive landscape.
Quotation & Pricing: Develop detailed quotations, understand customer requirements, and assist in defining pricing strategies to ensure margin contribution and competitiveness.
Change Management & Leadership: Lead change management initiatives, applying entrepreneurial competencies and strong leadership skills to drive organizational success.
Travel: Extensive travel (50-70%) throughout the territory to build and strengthen customer relationships and identify new business opportunities.
Your Profile / Qualifications
Requirements for Both Roles:
Experience: Minimum of 2-5 years of recent sales or technical experience in processing equipment in any of the industries we support
Education: Undergraduate degree in Chemical Engineering, Business Administration or other relevant courses, or equivalent years of experience
Technical Communication: Proficient in understanding and communicating technical data and engineering systems.
Interpersonal Skills: Strong interpersonal skills, able to work well both independently and in a team setting.
Travel: Willingness to travel overnight approximately 2-3 nights per week, with infrequent additional trips to Germany headquarters.
If you are a dynamic personality with a focus on customer relations and sales, and if you meet the above requirements, we encourage you to apply for either of these roles. Join us to drive sales and make an impact in the Industrial Biotech and Fats & Oils Processing industries.
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Did we spark your interest?
Then please click apply above to access our guided application process.
Auto-ApplySales Manager - Engineered Systems
Texas jobs
JOIN THE WAGNER FAMILY Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, grow and expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner.
Wagner is small enough that you matter and large enough for you to make a difference.
Wagner believes that people represent a company's most important asset. At Wagner, we strive to create an organization where everyone participates and efforts are focused toward continuous improvement. These improvements are driven by dedication, teamwork, and the innovation of the Wagner family.
Our company participates in the US government's E-Verify process. In addition, all offers of employment are contingent on a drug test and background check.
YOUR BENEFITS
Our benefit package includes starting at 4 weeks PTO per year, 401(k) and a company match, medical, dental, life, disability, long term care insurance, as well as tuition reimbursement.
Title: Engineered Systems Sales Manager
Reports to: Systems Sales National Team Manager
*Applicants must be located in the Southwest Territory, preferably Texas*
Introduction
WAGNER is a well-established company with 75 years of operating experience. With over 2000 employees worldwide, the WAGNER Group is a world leading manufacturer and supplier of high technology surface finishing products and systems. Users of our efficient, reliable, and cost-effective solutions include final consumers, contractors, and industrial manufacturing companies. The company operates as two divisions, Decorative Finishing (DF) and Industrial Solutions (IS).
Position Objective
Lead the growth of engineered systems sales for powder and liquid applications in the southwest territory, by developing and executing sales strategy for target accounts. This is a key strategic role focused on driving the expansion of the Wagner Industrial Solutions division in the Americas.
Responsibilities
Coordinate with Proposals and Engineering to offer unique and optimal application solutions.
Align Wagner system benefits with a strong understanding of the customer application needs to develop strong unique selling propositions that are described in monetary benefits.
Generate price recommendations based on competitive position & Wagner value offering.
Coordinate with other Wagner team members to win target projects.
Manage a travel schedule required to properly cover the territory.
Develop strong relationships with key decision makers and customers. Sell both “top-down” and “bottom-up”.
Coordinate, manage, and prioritize the sales funnel activities for systems projects in the region.
Other duties as assigned.
Relationship To Others
Communication is primarily external with customers to consult, influence and negotiate. There will also be frequent communication and collaboration with members of the engineered systems sales team in addition to other departments within the Industrial Solutions division to accomplish functional goals and objectives.
Dimensions of Position
Develop network of customers and strategic industry partners within the assigned territory while maintaining several sales leads at one time. This includes managing all communications commitments, schedules, and proposals to understand and provide unique solutions that meet customer needs.
Qualifications
Education and Experience
High school diploma or GED required, or an equivalent combination of education, training, and experience as determined by the hiring manager and Human Resources.
3-5 years of sales experience.
Preferred Qualifications
Associate's or Bachelor's Degree in business or engineering.
Sales experience within the manufacturing industry
Production or Application knowledge; understands the needs of customers at a production, plant-floor, and application level.
Mechanical aptitude is helpful in evaluating and understanding the equipment and processes.
Experience with automation / robotics.
Experience in an organization which provides overall solutions based around core product offerings.
Network of industry relationships and contacts.
Knowledge, Skills, and Abilities
Willingness and ability to learn about cutting edge powder coating and liquid application systems and processes.
Ability to develop customer relationships, from executive to operational levels.
Ability to convert features into specific, monetized value propositions that are relevant to customer needs.
Able to walk the production floor and identify opportunities for improvement at customer facilities.
Strong sales presentation skills and ability to manage the meeting to maximize chances of winning the opportunity.
Operates in a data-driven, transparent manner.
Strong communication skills, both written and oral
Strong decision-making, exhibiting sound and accurate judgement.
Dependable and works well in both a team and independent environment.
Tactful; reacts well under pressure, responds to internal and external customers' needs promptly and professionally.
Intermediate to strong skill in Microsoft Office: Word, Excel, PowerPoint, Outlook
Working Conditions
Work is performed in a home office or field setting. A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and phone usage. Travel is required up to 60% + approximately to locations in the southwest territory as described above.
Wagner is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, military status, sexual orientation, gender identity, and any other characteristic protected by state or local law. Our Company is committed to following any additional state requirements regarding this topic. No individual will be denied nor receive special employment opportunities based on membership status in any protected category.
Sales Engineers and Sales Managers
Clinton, WI jobs
Responsibilities / Tasks
Join our team to drive sales and support our customers within our target industries. Our equipment is used across food, dairy, beverage, pharmaceutical, chemical, waste water, ethanol and petroleum processing industries in a variety of ways. We are looking for both Sales Engineers and Sales Managers who are passionate about customer relations and sales. You will be responsible for selling GEA's centrifuge, homogenizers or pumps and valves product portfolios in different regions across the United States of America.
Roles and Responsibilities:
Sales Engineers:
Account Management: Establish and maintain accounts by analyzing the market and determining customer needs to achieve sales targets.
Technical Presentations: Prepare and deliver technical and sales presentations at industry seminars and to customers.
Cost Estimates & Quotations: Assist in preparing cost estimates and quotations by reviewing project plans and consulting with engineers and other technical personnel.
Process Improvements: Analyze cost-benefit ratios of equipment to determine improvements for customer applications.
Project Handoffs: Ensure clear communication and handoff to the project management team.
Technical Support: Assist service engineers in field testing and troubleshooting.
Sales Managers:
Sales Leadership: Drive territory equipment sales and service activities, ensuring alignment with overall business goals. Allocate resources effectively and prioritize initiatives to maximize market impact.
Strategic Implementation: Support the execution of local equipment and service sales strategies. Position product offerings to enhance competitiveness and achieve order and margin intake targets.
Customer Engagement: Build and maintain strong relationships with customers and internal stakeholders. Serve as the key account manager, ensuring customers are informed of all available products and services.
Market Expansion: Drive sales and service growth, expanding market reach and coverage within the territory. Monitor market trends to stay ahead of the competitive landscape.
Quotation & Pricing: Develop detailed quotations, understand customer requirements, and assist in defining pricing strategies to ensure margin contribution and competitiveness.
Change Management & Leadership: Lead change management initiatives, applying entrepreneurial competencies and strong leadership skills to drive organizational success.
Travel: Extensive travel (50-70%) throughout the territory to build and strengthen customer relationships and identify new business opportunities.
Your Profile / Qualifications
Requirements for Both Roles:
Experience: Minimum of 2-5 years of recent sales or technical experience in processing equipment in any of the industries we support
Education: Undergraduate degree in Chemical Engineering, Business Administration or other relevant courses, or equivalent years of experience
Technical Communication: Proficient in understanding and communicating technical data and engineering systems.
Interpersonal Skills: Strong interpersonal skills, able to work well both independently and in a team setting.
Travel: Willingness to travel overnight approximately 2-3 nights per week, with infrequent additional trips to Germany headquarters.
If you are a dynamic personality with a focus on customer relations and sales, and if you meet the above requirements, we encourage you to apply for either of these roles. Join us to drive sales and make an impact in the Industrial Biotech and Fats & Oils Processing industries.
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Did we spark your interest?
Then please click apply above to access our guided application process.
Sales Engineers and Sales Managers
Milton, WI jobs
Responsibilities / Tasks
Join our team to drive sales and support our customers within our target industries. Our equipment is used across food, dairy, beverage, pharmaceutical, chemical, waste water, ethanol and petroleum processing industries in a variety of ways. We are looking for both Sales Engineers and Sales Managers who are passionate about customer relations and sales. You will be responsible for selling GEA's centrifuge, homogenizers or pumps and valves product portfolios in different regions across the United States of America.
Roles and Responsibilities:
Sales Engineers:
Account Management: Establish and maintain accounts by analyzing the market and determining customer needs to achieve sales targets.
Technical Presentations: Prepare and deliver technical and sales presentations at industry seminars and to customers.
Cost Estimates & Quotations: Assist in preparing cost estimates and quotations by reviewing project plans and consulting with engineers and other technical personnel.
Process Improvements: Analyze cost-benefit ratios of equipment to determine improvements for customer applications.
Project Handoffs: Ensure clear communication and handoff to the project management team.
Technical Support: Assist service engineers in field testing and troubleshooting.
Sales Managers:
Sales Leadership: Drive territory equipment sales and service activities, ensuring alignment with overall business goals. Allocate resources effectively and prioritize initiatives to maximize market impact.
Strategic Implementation: Support the execution of local equipment and service sales strategies. Position product offerings to enhance competitiveness and achieve order and margin intake targets.
Customer Engagement: Build and maintain strong relationships with customers and internal stakeholders. Serve as the key account manager, ensuring customers are informed of all available products and services.
Market Expansion: Drive sales and service growth, expanding market reach and coverage within the territory. Monitor market trends to stay ahead of the competitive landscape.
Quotation & Pricing: Develop detailed quotations, understand customer requirements, and assist in defining pricing strategies to ensure margin contribution and competitiveness.
Change Management & Leadership: Lead change management initiatives, applying entrepreneurial competencies and strong leadership skills to drive organizational success.
Travel: Extensive travel (50-70%) throughout the territory to build and strengthen customer relationships and identify new business opportunities.
Your Profile / Qualifications
Requirements for Both Roles:
Experience: Minimum of 2-5 years of recent sales or technical experience in processing equipment in any of the industries we support
Education: Undergraduate degree in Chemical Engineering, Business Administration or other relevant courses, or equivalent years of experience
Technical Communication: Proficient in understanding and communicating technical data and engineering systems.
Interpersonal Skills: Strong interpersonal skills, able to work well both independently and in a team setting.
Travel: Willingness to travel overnight approximately 2-3 nights per week, with infrequent additional trips to Germany headquarters.
If you are a dynamic personality with a focus on customer relations and sales, and if you meet the above requirements, we encourage you to apply for either of these roles. Join us to drive sales and make an impact in the Industrial Biotech and Fats & Oils Processing industries.
GEA offers competitive pay and great benefits.
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Did we spark your interest?
Then please click apply above to access our guided application process.
Process Engineering Manager
Liberty, SC jobs
Job DescriptionDescriptionThe Process Engineering Manager is a key member of the Knowles, Cornell Dubilier site leadership team. This role builds and leads the Process Engineering function that delivers safe, stable, capable, and scalable manufacturing processes. You will own process strategy, talent development, and the deployment of rigorous engineering methods that improve safety, quality, delivery, cost and innovation across the factory.
Key ResponsibilitiesLeadership & StrategyDevelop and manage a high‑performing organization of Engineers and Technicians; set vision, standards, and career paths.
Establish an engineering operating system with clear cadences, gemba presence, and action‑oriented problem solving.
Create visibility to critical metrics (project funnel/status, Cp/Cpk, FPY, OEE, yield/scrap, DPPM, on‑time NPI, cost savings) and drive accountability to targets.
Process Engineering & Control
Define and maintain process control plans, PFMEAs, work instructions, and standard work to ensure process capability and stability.
Deploy statistical process control (SPC) and advanced analytics to monitor health, detect drift, and trigger corrective actions.
Lead structured root‑cause and corrective action (8D, A3, 5‑Why) for process excursions and customer/internal escapes.
New Product Introduction (NPI) & Design Transfer
Participate in cross‑functional design reviews to ensure Design for Manufacturability/Assembly/Cost (DFM/A/DFC) and robust process capability requirements.
Own process development and production qualification plans for new equipment and processes (e.g., URS, FAT/SAT, IQ/OQ/PQ), including AS9145/APQP deliverables as applicable.
Partner with Product Engineering, Quality, and Operations to achieve predictable ramp, repeatability, and capacity readiness.
Continuous Improvement & Lean
Build an improvement portfolio aligned to site strategy; prioritize high‑impact kaizen and DMAIC projects with Operations and Quality.
Standardize problem‑solving, visual management, and line‑balance/time studies to remove waste and improve flow.
Capital & Technology Enablement
Evaluate, prioritize, and justify capital expenditures with robust business cases; lead vendor selection, installation, and release to production.
Advance digital/automation capabilities (MES/SPC systems, advanced Excel; Minitab/JMP or similar) to elevate process insight and decision making.
Financials, Compliance & Safety
Achieve financial objectives (productivity, cost reduction, budget adherence) for area of responsibility.
Ensure compliance with AS9100/AS9145, APQP/PPAP where required, and applicable ITAR/export‑control requirements.
Apply knowledge of relevant MIL‑STDs and customer specifications; support internal/external audits.
Champion EHS best practices and ergonomic/ESD controls within the production environment.
Skills, Knowledge and Expertise
BS in Engineering (Mechanical, Electrical, Materials, Industrial, or related).
10+ years progressive experience in Process Engineering, Product Engineering, or Operations within electronics components, semiconductor, or similar high‑reliability manufacturing.
Proven experience managing multiple direct reports and building technical teams.
Demonstrated project management capability (charter through sustainment); track record of delivering measurable improvements.
Hands‑on deployment of Lean/Six Sigma methods; expert use of DOE, SPC, MSA/Gage R&R, PFMEA, Control Plans, and 8D problem solving.
Strong analytical skills; proficiency with Microsoft Office (advanced Excel) and statistical tools (e.g., Minitab/JMP).
Excellent written and verbal communication; able to influence across Engineering, Quality, Operations, Supply Chain, and Leadership.
Detail‑oriented, systems thinker with urgency for action and a focus on the customer.
Preferred:
MS or MBA degree.
PMP and/or Lean Six Sigma Black Belt certification.
Experience with AS9100, AS9145, APQP/PPAP, and familiarity with ITAR requirements.
Working knowledge of MIL‑STDs relevant to high‑reliability electronic components.
Exposure to MES/SPC software, automation/robotics integration, and advanced data analysis/visualization (Power Query/Power BI, SQL basics).
Success Measures (first 12-18 months)
≥ X% improvement in FPY/OEE and sustained Cp/Cpk at or above specification across top critical processes.
On‑time completion of the NPI/process qualification roadmap with zero late gate exits.
Delivery of an annualized cost‑savings and waste‑reduction plan meeting or exceeding target.
Team engagement, retention, and development metrics trending positively; built bench strength and documented standards/workflows.
Work Environment
Primarily on‑site in a manufacturing environment with regular time on the production floor.
Occasional travel to suppliers, other sites, and customers (
Benefits
Competitive salary and benefits package
Opportunities for professional development and growth
A dynamic and collaborative work environment focused on innovation and continuous improvement.
Flexible PTO
Paid holidays
Prescription Drug Plans
Retirement Savings Plan (401k):
Basic Life Insurance
Onsite Physician
Employee Referral Program
Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence. We are committed to providing a competitive and fair total compensation package for all employees. One element in our total compensation package is base pay. The starting base pay for this role is $110,000 to $140,000 per year. Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining us, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process. Knowles' Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications. Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status. ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment. Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our career's portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
Process Engineering Manager
Liberty, SC jobs
Leadership & Strategy Develop and manage a high‑performing organization of Engineers and Technicians; set vision, standards, and career paths. Establish an engineering operating system with clear cadences, gemba presence, and action‑oriented problem solving.
Create visibility to critical metrics (project funnel/status, Cp/Cpk, FPY, OEE, yield/scrap, DPPM, on‑time NPI, cost savings) and drive accountability to targets.
Process Engineering & Control
* Define and maintain process control plans, PFMEAs, work instructions, and standard work to ensure process capability and stability.
* Deploy statistical process control (SPC) and advanced analytics to monitor health, detect drift, and trigger corrective actions.
* Lead structured root‑cause and corrective action (8D, A3, 5‑Why) for process excursions and customer/internal escapes.
New Product Introduction (NPI) & Design Transfer
* Participate in cross‑functional design reviews to ensure Design for Manufacturability/Assembly/Cost (DFM/A/DFC) and robust process capability requirements.
* Own process development and production qualification plans for new equipment and processes (e.g., URS, FAT/SAT, IQ/OQ/PQ), including AS9145/APQP deliverables as applicable.
* Partner with Product Engineering, Quality, and Operations to achieve predictable ramp, repeatability, and capacity readiness.
Continuous Improvement & Lean
* Build an improvement portfolio aligned to site strategy; prioritize high‑impact kaizen and DMAIC projects with Operations and Quality.
* Standardize problem‑solving, visual management, and line‑balance/time studies to remove waste and improve flow.
Capital & Technology Enablement
* Evaluate, prioritize, and justify capital expenditures with robust business cases; lead vendor selection, installation, and release to production.
* Advance digital/automation capabilities (MES/SPC systems, advanced Excel; Minitab/JMP or similar) to elevate process insight and decision making.
Financials, Compliance & Safety
* Achieve financial objectives (productivity, cost reduction, budget adherence) for area of responsibility.
* Ensure compliance with AS9100/AS9145, APQP/PPAP where required, and applicable ITAR/export‑control requirements.
* Apply knowledge of relevant MIL‑STDs and customer specifications; support internal/external audits.
* Champion EHS best practices and ergonomic/ESD controls within the production environment.
* BS in Engineering (Mechanical, Electrical, Materials, Industrial, or related).
* 10+ years progressive experience in Process Engineering, Product Engineering, or Operations within electronics components, semiconductor, or similar high‑reliability manufacturing.
* Proven experience managing multiple direct reports and building technical teams.
* Demonstrated project management capability (charter through sustainment); track record of delivering measurable improvements.
* Hands‑on deployment of Lean/Six Sigma methods; expert use of DOE, SPC, MSA/Gage R&R, PFMEA, Control Plans, and 8D problem solving.
* Strong analytical skills; proficiency with Microsoft Office (advanced Excel) and statistical tools (e.g., Minitab/JMP).
* Excellent written and verbal communication; able to influence across Engineering, Quality, Operations, Supply Chain, and Leadership.
* Detail‑oriented, systems thinker with urgency for action and a focus on the customer.
Preferred:
* MS or MBA degree.
* PMP and/or Lean Six Sigma Black Belt certification.
* Experience with AS9100, AS9145, APQP/PPAP, and familiarity with ITAR requirements.
* Working knowledge of MIL‑STDs relevant to high‑reliability electronic components.
* Exposure to MES/SPC software, automation/robotics integration, and advanced data analysis/visualization (Power Query/Power BI, SQL basics).
Success Measures (first 12-18 months)
* ≥ X% improvement in FPY/OEE and sustained Cp/Cpk at or above specification across top critical processes.
* On‑time completion of the NPI/process qualification roadmap with zero late gate exits.
* Delivery of an annualized cost‑savings and waste‑reduction plan meeting or exceeding target.
* Team engagement, retention, and development metrics trending positively; built bench strength and documented standards/workflows.
Work Environment
* Primarily on‑site in a manufacturing environment with regular time on the production floor.
* Occasional travel to suppliers, other sites, and customers (
* Competitive salary and benefits package
* Opportunities for professional development and growth
* A dynamic and collaborative work environment focused on innovation and continuous improvement.
* Flexible PTO
* Paid holidays
* Prescription Drug Plans
* Retirement Savings Plan (401k):
* Basic Life Insurance
* Onsite Physician
* Employee Referral Program
Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence.
We are committed to providing a competitive and fair total compensation package for all employees.
One element in our total compensation package is base pay. The starting base pay for this role is $110,000 to $140,000 per year.
Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining us, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.
Knowles' Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications.
Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.
ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment.
Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our career's portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
Auto-ApplyDirector of Engineering, R&D
Memphis, TN jobs
Job DescriptionSummary
Director of Engineering, R&D for a Memphis team, leading innovation and technology development for a company recognized as a global industry leader. In this high-impact role, you'll oversee cross-functional engineering teams, drive the design and launch of advanced technologies (including electronic controls, motors, materials, and mechanical systems), and ensure products meet the highest standards for quality, cost-effectiveness, and timely delivery.
Provide technical and managerial leadership, guide product strategy, and foster a culture of innovation. This role requires significant experience in global manufacturing, supply chain management, and leading international teams. You'll also mentor engineers, manage R&D budgets, and collaborate with partners worldwide to optimize production and integrate cutting-edge technologies.
Essential Duties and Responsibilities
Provide technical leadership for Residential and Commercial businesses.
Direct all budget and capital activities for R&D product development.
Provide strong technical direction by evaluating and guiding Product Strategy through design and development.
Ensure the best technical direction of staff to deliver world-class innovation from initial concept to launch with best practices and advanced development techniques.
Deliver a seamless transition of viable new technologies into the product development process, managing risks while meeting quality, schedule, and cost goals.
Conduct regular technology reviews to Executive staff and management.
Conduct analysis to ensure product safety, quality, reliability, and agency compliance standards are maintained.
Interact with technical and managerial leaders from across the company to leverage resources for successful product development and sharing best practices.
Integrate ‘new to Hunter' existing and evolving technologies into the product development process to satisfy current and future market needs and gain competitive advantages.
Manage and develop a team of technical engineers to deliver on goals and develop bench strength in the organization.
Lead global manufacturing initiatives, collaborating with international partners and suppliers to optimize production and ensure quality standards worldwide.
Guide and mentor technical electronic teams, fostering innovation in electronic controls and hardware/software integration.
Education / Experience Requirements
Bachelor's degree in engineering (BSME, BSEE) or other related technical degree. Advanced degree preferred.
10+ years engineering experience with 5 years minimum as Engineering Manager focused in new product development.
Solid interpersonal skills, both written and verbal.
Proven collaborative skills in influencing and persuading others, including business leadership and driving consensus.
Demonstrated ability to successfully manage and deliver technically complex products.
Knowledge of business fundamentals is essential.
Air movement and circulation industry experience required.
Experience in global manufacturing and leading international engineering teams.
Demonstrated ability to lead technical electronic teams in the development of advanced electronic controls and systems.
Special Qualifications or Skills
Entrepreneurial with vision for future products.
Experience related to the following areas preferred:
Motor and Controls
Experience leading app development (mobile) for product control/monitoring.
Skilled in integrating software with hardware for advanced device functionality.
Extrusion, Die Casting, Plastics, Sheet Metal
Design for Manufacturing
Use of simulations in design
Supplier interactions and visits
Six Sigma tools from customer to end of life
Attention to detail and possession of excellent problem-solving and organizational skills.
Incident Manager/ Problem Management
Hamilton, OH jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Incident Manager/ Problem Management (5+ Yr Exp)
Location: Hamilton, OH
Qualifications
THE JOB
Responsible for leading project teams and large individual projects, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the review, validation and implementation of customer-requested configurations and design changes. Acts in compliance with industry and Company technical requirements, standards, policies, and procedure. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in multiple managed services solutions and vendor equipment. Acts as a key contributor in a complex and crucial environment.
THE WORK YOU'LL DO
Serves as an intermediary between the Design/Product Teams and the Service Assurance Engineering Team to validate and approve designs
Works with implementation teams to onboard new customer solutions
Demonstrates advanced knowledge and in-depth understanding of product life cycle. High aptitude for product design and network architecture
Interfaces with customers to implement issue resolution and routine maintenance updates and configuration optimization
Interfaces with equipment vendors to resolve and document equipment fixes, firmware upgrades, etc.
Interfaces with off-net providers to resolve transport, outage and CPE-caused issues
Serves as special point of contact/SME for Enterprise Tech Support during new product enhancements and tools enhancements. Able to identify root cause trends and further analyze deep tech data and drive to resolution
Identifies knowledge, training and documentation gaps for lower tiers of support and works with training, technical writers and implementation teams to close gaps
Manages large technical projects to completion. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization. Refines group process, delegates tasks, represents team on project calls
Works service impacting escalations from Engineers 1, 2, 3 and other internal departments
Makes configurations changes as necessary /applicable
Creates, reviews and maintains documentation for individual customer solutions. Able to communicate at all levels of the organization clearly and effectively
Develops and delivers technical training
Able to function independently. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
KNOWLEDGE AND ABILITIES
Highest level escalation point for Managed Services customer issues.
Serves as Subject Matter Expert for all products and customer implementations.
Proactively reviews customer solutions to identify and resolve potential issues.
Proactively makes design improvement recommendations. Provides a great customer experience.
EDUCATION AND TRAINING
Qualifications: Bachelor's Degree or Equivalent
Certifications: CCNP, CCDP, JNCIP (preferred)
Additional Information
If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
Easy ApplyIncident Manager/ Problem Management
Hamilton, OH jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Incident Manager/ Problem Management (5+ Yr Exp)
Location: Hamilton, OH
Qualifications
THE JOB
Responsible for leading project teams and large individual projects, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the review, validation and implementation of customer-requested configurations and design changes. Acts in compliance with industry and Company technical requirements, standards, policies, and procedure. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in multiple managed services solutions and vendor equipment. Acts as a key contributor in a complex and crucial environment.
THE WORK YOU'LL DO
Serves as an intermediary between the Design/Product Teams and the Service Assurance Engineering Team to validate and approve designs
Works with implementation teams to onboard new customer solutions
Demonstrates advanced knowledge and in-depth understanding of product life cycle. High aptitude for product design and network architecture
Interfaces with customers to implement issue resolution and routine maintenance updates and configuration optimization
Interfaces with equipment vendors to resolve and document equipment fixes, firmware upgrades, etc.
Interfaces with off-net providers to resolve transport, outage and CPE-caused issues
Serves as special point of contact/SME for Enterprise Tech Support during new product enhancements and tools enhancements. Able to identify root cause trends and further analyze deep tech data and drive to resolution
Identifies knowledge, training and documentation gaps for lower tiers of support and works with training, technical writers and implementation teams to close gaps
Manages large technical projects to completion. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization. Refines group process, delegates tasks, represents team on project calls
Works service impacting escalations from Engineers 1, 2, 3 and other internal departments
Makes configurations changes as necessary /applicable
Creates, reviews and maintains documentation for individual customer solutions. Able to communicate at all levels of the organization clearly and effectively
Develops and delivers technical training
Able to function independently. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
KNOWLEDGE AND ABILITIES
Highest level escalation point for Managed Services customer issues.
Serves as Subject Matter Expert for all products and customer implementations.
Proactively reviews customer solutions to identify and resolve potential issues.
Proactively makes design improvement recommendations. Provides a great customer experience.
EDUCATION AND TRAINING
Qualifications: Bachelor's Degree or Equivalent
Certifications: CCNP, CCDP, JNCIP (preferred)
Additional Information
If anyone might be interest, please share your resume at
***************************
or you can directly contact me at
************
Easy ApplyProduct Incident Manager
Philadelphia, PA jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Job Title: Product Incident Manager
Location: Philadelphia, PA
Qualifications
Application Development experience or demonstrated experience managing incidents with code-level vulnerabilities.
Core Responsibilities
The core responsibilities of this position are as follows:
Manage queue of reported vulnerabilities to ensure communications are promptly addressed, catalogued and internally distributed to appropriate internal stakeholders.
Validate, research, and prioritize/escalate findings as appropriate before circulation.
Manage each reported vulnerability and its status until resolution.
Partner with other teams in the security organization to manage communications and status reporting.
Attend technical calls with internal or external parties regarding reported vulnerabilities.
Document all information including the mitigation and remediation of reported vulnerabilities.
Skill and Abilities
Experience with vulnerability management
Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs)
Knowledge of systems administration (*nix/Windows), network engineering, and security engineering
Must be comfortable at the command line of a UNIX-like OS
Intermediate level understanding of cloud/vm, automation, and devops technology
Ability to use tools to process large text files
Knowledge of product development lifecycles
Familiarity with responsible disclosure practices
Ability to work with other technical security and development teams to remediate vulnerabilities
Experience with penetration testing and/or systems auditing
Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring
Intermediate level understanding of validation tools and methodologies (port scanners, etc).
Intermediate level understanding of common vulnerabilities in large/agile environments.
Experience with software development methodologies and the software used within large/agile environments
Project Management experience or PMP certification
Knowledge of networking concepts and analysis tools and operating systems, software, and security controls
Ability to perform independent research and report on findings
Ability to be a self-starter, quick learner, and detail oriented
Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly
Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations
Additional Information
If anyone might be interest, please share your resume at
***************************
or you can directly contact me at
************
Easy ApplyIncident Manager
Philadelphia, PA jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Job Title: Incident Manager (supporting Rogers X1 syndication)
Location - Philadelphia
F2F interview required
Qualifications
Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. This position will interface with various operations teams to bring quickly and timely resolutions to incidents. Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis. Bachelors degree in Computer Science, Engineering, Business or related field or equivalent work experience is required. Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices. Experience with monitoring technologies. Experience working in a large (1000+ server) and complex operations environments. Must have background in supporting Unix/Linux env's as opposed to MS.
Additionally:
Network and/or Systems backgrounds
Experience in Monitoring (tracking the health of infrastructure they manage)
Root Cause Analysis
Solid understanding of the workflows of the infrastructure they have worked in
The hiring team is looking for diverse technical backgrounds to make the team well-rounded as a whole. A successful IM is one that can understand how different components interact to make up the overall environment. They must also be able to express this understanding to upper management as well as engineering teams.
Additional Information
If anyone might be interest, please share your resume at
***************************
or you can directly contact me at
************
Easy ApplyProduct Incident Manager
Philadelphia, PA jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Job Title: Product Incident Manager
Location: Philadelphia, PA
Duration: 12+Months
Qualifications
Summary
The Product Security Incident Manager serves as a product security incident responder for reported product vulnerabilities that relate to Clients products. This role will entail managing the lifecyle of externally reported security product vulnerabilities and ensuring that appropriate internal stakeholders are engaged to resolve the reported vulnerabilities. This position will entail managing the queue of reported vulnerabilities, issuing corresponding responses to external reporters, coordinating efforts with internal technical teams to make them aware and hold teams accountable for prompt resolution to issues. This role will interface heavily with Corporate Communications and Legal teams to ensure responses to external parties are appropriate and prompt.
Skill and Abilities
Experience with vulnerability management
Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs)
Knowledge of systems administration (*nix/Windows), network engineering, and security engineering
Must be comfortable at the command line of a UNIX-like OS
Intermediate level understanding of cloud/vm, automation, and devops technology
Ability to use tools to process large text files
Knowledge of product development lifecycles
Familiarity with responsible disclosure practices
Ability to work with other technical security and development teams to remediate vulnerabilities
Experience with penetration testing and/or systems auditing
Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring
Intermediate level understanding of validation tools and methodologies (port scanners, etc).
Intermediate level understanding of common vulnerabilities in large/agile environments.
Experience with software development methodologies and the software used within large/agile environments
Project Management experience or PMP certification
Knowledge of networking concepts and analysis tools and operating systems, software, and security controls
Ability to perform independent research and report on findings
Ability to be a self-starter, quick learner, and detail oriented
Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly
Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations
Additional Information
If anyone might be interest, please share your resume at
***************************
or you can directly contact me at
************
Easy ApplyProduct Incident Manager
Philadelphia, PA jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Job Title: Product Incident Manager
Location: Philadelphia, PA
Duration: 12+Months
Qualifications
Summary
The Product Security Incident Manager serves as a product security incident responder for reported product vulnerabilities that relate to Clients products. This role will entail managing the lifecyle of externally reported security product vulnerabilities and ensuring that appropriate internal stakeholders are engaged to resolve the reported vulnerabilities. This position will entail managing the queue of reported vulnerabilities, issuing corresponding responses to external reporters, coordinating efforts with internal technical teams to make them aware and hold teams accountable for prompt resolution to issues. This role will interface heavily with Corporate Communications and Legal teams to ensure responses to external parties are appropriate and prompt.
Skill and Abilities
Experience with vulnerability management
Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs)
Knowledge of systems administration (*nix/Windows), network engineering, and security engineering
Must be comfortable at the command line of a UNIX-like OS
Intermediate level understanding of cloud/vm, automation, and devops technology
Ability to use tools to process large text files
Knowledge of product development lifecycles
Familiarity with responsible disclosure practices
Ability to work with other technical security and development teams to remediate vulnerabilities
Experience with penetration testing and/or systems auditing
Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring
Intermediate level understanding of validation tools and methodologies (port scanners, etc).
Intermediate level understanding of common vulnerabilities in large/agile environments.
Experience with software development methodologies and the software used within large/agile environments
Project Management experience or PMP certification
Knowledge of networking concepts and analysis tools and operating systems, software, and security controls
Ability to perform independent research and report on findings
Ability to be a self-starter, quick learner, and detail oriented
Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly
Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations
Additional Information
If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
Easy ApplyProduct Incident Manager
Philadelphia, PA jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Job Title: Product Incident Manager
Location: Philadelphia, PA
Qualifications
Application Development experience or demonstrated experience managing incidents with code-level vulnerabilities.
Core Responsibilities
The core responsibilities of this position are as follows:
Manage queue of reported vulnerabilities to ensure communications are promptly addressed, catalogued and internally distributed to appropriate internal stakeholders.
Validate, research, and prioritize/escalate findings as appropriate before circulation.
Manage each reported vulnerability and its status until resolution.
Partner with other teams in the security organization to manage communications and status reporting.
Attend technical calls with internal or external parties regarding reported vulnerabilities.
Document all information including the mitigation and remediation of reported vulnerabilities.
Skill and Abilities
Experience with vulnerability management
Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs)
Knowledge of systems administration (*nix/Windows), network engineering, and security engineering
Must be comfortable at the command line of a UNIX-like OS
Intermediate level understanding of cloud/vm, automation, and devops technology
Ability to use tools to process large text files
Knowledge of product development lifecycles
Familiarity with responsible disclosure practices
Ability to work with other technical security and development teams to remediate vulnerabilities
Experience with penetration testing and/or systems auditing
Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring
Intermediate level understanding of validation tools and methodologies (port scanners, etc).
Intermediate level understanding of common vulnerabilities in large/agile environments.
Experience with software development methodologies and the software used within large/agile environments
Project Management experience or PMP certification
Knowledge of networking concepts and analysis tools and operating systems, software, and security controls
Ability to perform independent research and report on findings
Ability to be a self-starter, quick learner, and detail oriented
Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly
Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations
Additional Information
If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
Easy ApplyIncident Manager
Philadelphia, PA jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Job Title: Incident Manager (supporting Rogers X1 syndication)
Location - Philadelphia
F2F interview required
Qualifications
Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. This position will interface with various operations teams to bring quickly and timely resolutions to incidents. Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis. Bachelors degree in Computer Science, Engineering, Business or related field or equivalent work experience is required. Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices. Experience with monitoring technologies. Experience working in a large (1000+ server) and complex operations environments. Must have background in supporting Unix/Linux env's as opposed to MS.
Additionally:
Network and/or Systems backgrounds
Experience in Monitoring (tracking the health of infrastructure they manage)
Root Cause Analysis
Solid understanding of the workflows of the infrastructure they have worked in
The hiring team is looking for diverse technical backgrounds to make the team well-rounded as a whole. A successful IM is one that can understand how different components interact to make up the overall environment. They must also be able to express this understanding to upper management as well as engineering teams.
Additional Information
If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
Easy Apply