Manager, Center Operations jobs at Parkland Hospital - 1927 jobs

About the Role The Business Operations and Strategy team's mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross‑functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects. The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We're looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution. Example project areas include: New revenue / product strategies (e.g., business case modeling, market / competitor landscaping) Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll‑out) Business outcome management Scaling and transforming operations What You'll Accomplish Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre‑digest information prior to sharing with executives Operations / Execution: Drives execution of projects, including program management and change management Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role) Hinge Health Hybrid Model We believe that remote work and in‑person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog‑friendly workplace program. Basic Qualifications Strong analytical skills / mindset (e.g., excel, SQL) and written communication 4+ years of business strategy and modeling experience 4+ years of managing time‑sensitive projects 4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps Preferred Qualifications Experience working in a fast paced environment 5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience MBA or MPH Healthcare experience Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $129,600 - $194,400. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post‑surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender‑affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

About the Role Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals. As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals. What You'll Accomplish Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies Create processes and templates to organize projects, legal advice and document business processes Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program Build, manage and improve legal self-service and knowledge management resources Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications B.A. or B.S. degree and legal operations management experience 2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred Able to develop project plans and timelines, align key stakeholders and drive project completion Experience breaking down processes and identifying key pain points to support business improvements Able to prioritize effectively and handle multiple projects simultaneously Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results Exercise sound judgment, learn quickly and work well under time pressures Preferred Qualifications Experience working with a healthcare technology company Able to provide executive-level project management Proactive, resourceful and able to function independently with minimal supervision Excellent oral and written communication, research, interpersonal and organizational skills Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed Desire and aptitude for learning new concepts on the job and taking on new responsibilities Previous experience managing IP programs Strong understanding of legal department metrics, budgeting, and financial analysis Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification Experience with legal technology: Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit) Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce) Workflow automation (e.g., Tonkean, Streamline, Checkbox) Legal AI tools (e.g., GC AI, Ivo, Luminance) Knowledge management software Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply. #J-18808-Ljbffr

The Manager Pharmacy Services in Oncology oversees daily pharmacy operations, ensuring regulatory compliance, medication safety, and business efficiency. They manage pharmacists and technicians, lead clinical pharmacy programs, and optimize pharmacy information systems. The role requires pharmacy licensure, leadership skills, and extensive technical pharmacy experience in a healthcare setting. Description Summary: The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy, and committee involvement. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance. The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes. Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations. Job Requirements: Education/Skills • Bachelor's Degree required Experience • 6 - 8 years of technical experience preferred • 2 - 5 years of Leadership/ Management experience preferred Licenses, Registrations, or Certifications • RPH License in state of employment required Work Schedule: TBD Work Type: Full Time Keywords: pharmacy management, oncology pharmacy, medication safety, clinical pharmacy programs, regulatory compliance, pharmacist in charge, pharmacy operations, pharmacy staff management, pharmacy information systems, healthcare pharmacy

The Clinic Operations Manager (COM) manages or assists in managing one or more facilities providing ambulatory care services. Ensures staff provides high quality, cost-effective, accessible, and patient centered care across all aspects of the continuum, which comply with state, federal and local requirements. The COM is responsible for developing and maintaining fiscal budgets and encouraging staff development on an on-going basis. ESSENTIAL JOB FUNCTIONS: Manages the daily operations of ambulatory care services throughout the continuum. Ensures staff provides the highest quality of care and are in compliance with Primary Care Medical Home (PCMH), state, federal and local requirements. Collaborates with the Medical Director, Associate Medical Director (AMD) and other health care providers in establishing, implementing, and maintaining quality patient care, to improve quality metric standards and to meet the external client expectations. Collaborates with the Medical Director and AMD in developing/implementing the level of patient services and the day-to-day operations of the department. Acts as a liaison with payer representatives and/or regulatory entities. Leads various audit efforts. Acts as patient advocate resolving patient care issues. Demonstrates strong interpersonal communication skills. Develops, monitors, and manages budgets and resource allocations. Supports Medical Director, Associate Medical Director (AMD) in achieving quality and financial goals Provides on-going staff development. Provides staff feedback on an on-going basis. Performs annual evaluations to all direct reporting staff. Develops implements and monitors departmental policies and procedures which support the organization's goals. Manages and resolves human resource, employee and department safety, and risk management issues. Determines the appropriate staff mix for staffing purposes. Develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Provides coaching/counseling sessions as appropriate. Develops and maintains effective procedures, and working relationships with other departments in the organization, regulators, and external customers. Ensures staff and patient confidentiality is maintained. Direct supervision of a department involving responsibility for results in terms of costs, methods, and personnel. Responsible for carrying out supervisory/managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring of employees; planning, assigning, scheduling, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other job duties as required by manager/supervisor. Qualifications Bachelor's degree in Administration or related field or master's degree preferred. At least 2 years managerial experience preferred. Must have excellent interpersonal skills and the ability to handle difficult people and difficult situations. Experience in staff development and excellent written and oral skills are required. Must be accountable to handle money and balance finances. Ability to provide excellent customer service and assist in the resolution of disputes. Current documentation of Basic Life Support is required. LANGUAGE: Must be able to fluently speak, read and write English. Fluent in Chinese (Cantonese and Mandarin) preferred. Fluent in other languages are an asset. STATUS: This is an FLSA exempt position. This is an OSHA high-risk position. This is a full-time position. NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**

**The Best Teams are Created and Maintained Here.** + The Operations Manager Tree is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, Arbor Notes, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** $70,304 - $90,000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Duration: 6+ Months Schedule: On-site M - Th, WFH Friday **NO C2C due to client restrictions!** Top Skills: Blue Yonder/JDA - Space Planning experience (Planograms) Strong/intermediate Excel knowledge Visual Merchandising Project Management Responsibilities Implement and maintain merchandising strategies for retail initiatives across multiple channels to ensure best-in-class retail experience. Work cross-functionally to innovate the execution and ongoing support retail merchandising concepts to drive customer awareness and engagement in store. Guide merchandising planogram development in partnership with sales and product teams to optimize sales across product categories. Own implementation of all display units, visual merchandising elements, device security, and retail graphics across multiple store layouts. Coordinate internally and externally for on device digital content and customization as needed. Manage the execution for all product and retail experience launches for the carrier customer. Effectively communicate merchandising execution plans to the field and carrier account teams to ensure alignment across the organization. Track ROI and KPIs for all retail merchandising projects post implementation. Develop and maintain strong relationships with multiple cross functional teams, external vendors, carrier account teams and customers. Oversee status of all budget and vendor requests by working with the project manager and internal teams to ensure timely approvals. Able to test and stage Carrier fixtures in our client's Retail Lab according to plan for upcoming launches. Qualifications & Skills Bachelor's degree in business, Marketing, or related field or equivalent work experience. 5+ years' experience in project management and operations for retail organization. Wireless industry a plus. Highly proficient utilizing Blue Yonder Space Planning and Floor Planning planogram program to effectively plan for mobile product launches. Strong experience managing complex projects and details & meeting deadlines for multiple concurrent projects. Experience and understanding of the consumer journey, trends and insights. Demonstrated success in working on cross-functional teams with the ability to influence peers and others to accomplish objectives of multiple projects. Excellent organizational skills to be effective and efficient. Meticulous attention to detail for production schedules/timelines and accurate communication of relevant information to both internal and agency partners. Ability to make informed recommendations on a thorough understanding and analysis of organizational and business objectives. Customer focused with ability to assess opportunities and adjust to customer changing needs. Experience regularly engaging with Leadership Levels. Must have experience in developing presentations using a variety of PC applications, including word processing, spreadsheet, and presentations.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at ************** and follow us on LinkedIn and X. About This Role: Axsome Therapeutics is seeking a Manager/Senior Manager, Compliance. Reporting to the Director, Monitoring and Investigations, this role will help execute elements of the Company's healthcare compliance program, with an emphasis on policy management, auditing and monitoring of business activities and HCP payment transparency reporting. In addition, the candidate for this position will work closely with the Chief Compliance Officer, the Director, Compliance, and other business colleagues and shall assist with managing Axsome's compliance operations in accordance with company policies, applicable state and federal regulations, and industry standards including those of the FDA, OIG, and CMS. This is a field-based position that covers the Southwest Region, requiring extensive travel to support a robust compliance monitoring program. Candidates must reside within the Southwest Region. Job Responsibilities and Duties include, but are not limited to, the following: General Compliance Program Support Support the development, implementation, and maintenance of the compliance program, including compliance investigations and training and monitoring workstreams designed to facilitate adherence to compliance policies and healthcare compliance regulations Support the implementation of new and existing FDA and OIG guidance documents, emerging state and federal regulations, and industry codes to current policies, training and monitoring activities as they relate to business activities and communications with healthcare professionals and/or patients or patient advocacy organizations Maintain current understanding of laws and regulations applicable to pharmaceutical/biotechnology compliance, along with recent industry trends and changes Additional responsibilities as assigned Training Program Support Support Director, Monitoring and Investigations, in creation and maintenance of comprehensive compliance training plan in connection with compliance policies, including but not limited to new hire orientation, role or franchise-based training curricula, anti-bribery and anti-corruption (ABAC) program, privacy, and promotional regulations Facilitate creation of Compliance training content, including alignment across trainings on core Compliance concepts, determination of best formats and methods for training delivery Review and manage Compliance training assignments in training management system for enterprise-wide, franchise-specific and executive training curriculums Track and assist with record retention of all Compliance training records in training management system Review and monitor Compliance training assignments and completion, including following-up with employees who are late on assigned training Development of additional slide decks to support the training program Monitoring Program Support Provide support to Director, Corporate Compliance in data gathering and execution of quarterly data monitoring activities related to employee adherence to Corporate Business Policies. Participate in live monitoring of field activities such as patient events, advisory boards, symposia and hub activities Update and oversee design and maintenance of monitoring dashboard for regional and global visibility to completion of annual monitoring activities Manage communication to Sales Directors regarding annual Director-led monitoring requirements, track completion and documentation of Director-led monitoring of field teams Conduct monitoring activities not limited to sitting in on field ride, speaker programs, virtual programs, and advisory boards Requirements / Qualifications Bachelor's Degree is required A minimum of 4 years of experience working in the pharmaceutical/healthcare legal/compliance/internal audit field. Experience in-house, at a regulatory agency, or at a major law firm also welcome. Experience with statutes, regulations, guidance documents, enforcement trends, and best practices related to the pharmaceutical, biotechnology, and/or healthcare industry generally Experience with the requirements for effective compliance programs as set forth in OIG Guidance and the Federal Sentencing Guidelines Experience with the legal/compliance framework affecting the pharmaceutical/biotechnology industry; including, but not limited to, sales and marketing fraud and abuse issues, OIG and other industry guidance documents, clinical trial regulations, and issues arising under the Anti-Kickback Statute and the False Claims Act Ability to travel extensively to support a robust compliance monitoring program; travel will include field rides, live monitoring of speaker programs, and advisory boards Experience, Knowledge and Skills Demonstrated effectiveness operating in complex organizational and regulatory environments Excellent written, oral, and presentation skills A strong sense of professionalism, and the drive to provide superb and timely support to internal clients Strong problem solving, risk analysis, and project management skills Demonstrated ability to partner effectively with others in addressing complex issues Strong persuasive skills and sound business judgement Motivated, self-starter with ability to appropriately prioritize issues, drive projects, and allocate resources Salary and Benefits: The anticipated salary range for this role is $115,000 - $130,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/14/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties. RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA. Responsibilities: Ensures compliance with all federal and state regulations, and RCPMS policies and procedures. Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites. Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions. Ensures adequate staffing plans based on provider count, patient volumes and budget. Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders. Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions. Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site. Participates on committees and/or taskforces as assigned. Requirements: Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience. Valid California Drivers License and insurance. Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred. Thorough knowledge of HIPAA. Excellent communication skills both verbal and written. Ability to maintain composure when confronted with fast-paced and stressful situations. Superb organizational skills and consistent follow-through of tasks/projects to completion. Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion. Strong analytical and problem solving skills. For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth. Employee Benefits include but are not limited to: Student Loan Repayment Tuition Assistance Program Medical, Dental & Vision Coverage Matching 401k Paid Time Off & Paid Holidays Employee Assistance Program Group Life and AD&D Insurance If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities. Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer. To be considered, please submit a resume and cover letter. The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.

Registered Nurse (RN) - Assistant Manager, OR - Operating Room - $70-92 per hour at Community Medical Centers summary: The position is for a Registered Nurse (RN) Assistant Manager in the Operating Room at Community Medical Centers in Fresno, California. The role involves leadership, administrative duties, coordinating patient care, improving team performance, and ensuring operational efficiency in a surgical unit. The job requires a current RN license and BLS certification, focusing on fostering a positive, inclusive work environment and supporting career development for nursing staff. Community Medical Centers is seeking a Registered Nurse (RN) Assistant Manager, OR - Operating Room for a nursing job in Fresno, California. Job Description & Requirements Specialty: OR - Operating Room Discipline: RN Duration: Ongoing 40 hours per week Shift: 8 hours, days Employment Type: Staff Overview: Humanity, Excellence, Ingenuity, Duty; we stand for these values at Community. Consistently recognized for excellence in patient and employee care, we are the region's largest healthcare provider and private employer. We exist to better the lives of all those we serve by offering customers access through our hospitals, our health insurance, and our physician offices - all under one home that is Community Health System. We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more? Click here. Responsibilities: As the Assistant Nurse Manager, you'll take the leadership and administrative skills you developed in your time at the bedside, and use them to support a top performing team. Your direct contribution to Community's mission of helping all those we serve is in coordinating patient care, driving performance improvements and ensuring operational efficiency. You're excited to foster a positive working environment in your unit as part of an inclusive workplace where diversity and individual differences are valued, and to help team members navigate their career growth. As a member of the unit leadership team, the Assistant Nurse Manager is an exempt level role scheduled 8-hour shifts. Qualifications: • RN - Current and valid Registered Nurse license to work within the state of California required • BLS - Current Basic Life Support (BLS) for Healthcare Providers by American Heart Association (AHA) required Disclaimers: • Pay ranges listed are an estimate and subject to change. • If any bonuses are noted, they are only applicable to external hires meeting criteria. Community Medical Centers Job ID #. Posted job title: Assistant Nurse Manager, Surgery Keywords: Registered Nurse, RN Assistant Manager, Operating Room, OR Nurse, Nurse Leadership, Patient Care Coordination, Surgical Nursing, Healthcare Management, BLS Certification, Community Medical Centers

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.Essential Functions:1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor EducationHigh School diploma or equivalent preferred but not required.Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$17.00 - $29.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/21/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

A bachelor's degree in Supply Chain Management, Business Administration, or a related field is required. Minimum 5 years of experience in supply chain management, with a focus on sourcing, procurement, and vendor management. Experience in SAP S/4 or similar ERP systems is highly preferred. Strong analytical skills with the ability to interpret data and identify process improvement opportunities. Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively. Proven ability to work independently and manage multiple projects simultaneously. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Proficiency in Microsoft Office suite, especially Excel and PowerPoint. Willingness to travel as required for project implementation and client engagements. A self-starter with a results-driven mindset and a passion for continuous improvement. Responsibilities Guide the design and implementation of sourcing, procurement, and vendor management processes, ensuring compliance with global standards. Collaborate with cross-functional teams to integrate processes across tracks, fostering a seamless transformation. Conduct process analysis and identify areas for improvement, proposing innovative solutions to enhance efficiency and effectiveness. Document and communicate process changes, ensuring clear and transparent communication with all stakeholders. Provide subject matter expertise and support to the project team, offering guidance and best practices in supply chain management. Conduct training sessions and knowledge transfer to ensure a smooth transition and adoption of new processes. Monitor and evaluate the performance of implemented processes, identifying bottlenecks and recommending optimizations. Stay updated with industry trends and best practices, continuously seeking opportunities to enhance our supply chain processes. Build and maintain strong relationships with internal and external stakeholders, fostering a collaborative environment. Job Description As an Associate Manager - Consulting, you will be a key member of our Supply Chain Process COE team. Your primary focus will be to ensure the successful transformation and alignment of sourcing, procurement, vendor management, and accounts payable processes with global standards. This role offers an exciting opportunity to contribute to a large-scale SAP S/4 implementation, working closely with cross-functional teams and stakeholders. About Us ABOUT US: Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency - to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. EQUAL OPPORTUNITY EMPLOYER: Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . INFORMATION SECURITY RESPONSIBILITIES: Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. #J-18808-Ljbffr

Why Chuze? At Chuze Fitness, we're reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We're seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic. If you're ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference! Job Description Pay Range: $24.56/hr The Assistant General Manager works closely with the GM, leading by example, onboarding and training new staff members, tackling member interactions with a smile, and ensuring our inventory is spot-on. By overseeing daily operations and motivating your team, you'll ensure every day at Chuze Fitness is a fantastic experience for everyone! Responsibilities include but are not limited to the following: Assist in leading a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture Collaborate with GM to tackle escalated employee concerns in partnership with HR Work together with the team regarding member billing inquiries, providing guidance in difficult interactions and knowing when to escalate to the GM Establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes Collaborate with the GM to develop all staff members through one-on-one conversations, conducting performance reviews, and assist in coaching documentation, including and up to termination Run daily operations such as breaking employees for lunches and maintaining appropriate staff levels on shift, ensuring club quality assurance, and completing opening and closing responsibilities Maintain proficient knowledge of and assist members with all amenities, membership inquiries, fitness programs, and equipment functions Assist in recruiting and onboarding new talent by conducting phone screens and in-person interviews Secure inventory processes by prepping for weekly and monthly counts and ordering, restocking, and organizing new products Perks & Benefits Include: 401k Medical, Dental, Vision, and other supplemental insurance (with large employer contribution) Accrued PTO, sick leave, and paid holidays Personal device stipend Free Chuze membership + 1 free gym membership to gift to a friend or family member Discounts on Chuze retail and smoothie purchases and through vendor partners Professional training and growth opportunities Team building events and annual parties Qualifications: Required 2+ years experience in customer service 2+ years experience leading a team Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed Exceptional verbal and social communication skills with a teamwork-based mindset Excellent ability to provide a positive attitude and calm under pressure Ability to multi-task and handle shifting priorities Service-based attitude Ability to receive and deliver feedback Having extreme attention to detail Physical Requirements: Able to read, write, and speak clearly in English Touring the club: walking and climbing stairs Bending, kneeling, and repetitive arm movement Standing for long periods Repetitive phone work, typing, and computer operations Ability to lift at least 50lbs Preferred High school graduate or GED Bachelor's degree or currently continuing education Sports or fitness background Additional Information: Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Site Operations Manager, Temporary DEPARTMENT: Administration REPORTS TO: Site Director 3124 International Blvd. Oakland, CA 94601 WORK HOURS: Temporary, 40 hours per week, 100% FTE STATUS: Non-Union, Non-Exempt POSITION SUMMARY The Site Manager (SM), provides routine to complex administrative support for all positions at the site and requires a thorough understanding of clinic policies and procedures under minimal supervision. This position communicates with contacts at all levels, both within and outside of the organization, and is responsible for tasks and issues of a highly confidential nature. The SM will serve as an administrative and operations resource to all site departments (i.e. Medical, Dental, Behavioral Health and CWD) and directly supervise the site administrative assistant. The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA). DUTIES AND RESPONSIBILITIES 1. Support Site Director in all their duties and effectively carry out assigned responsibilities. 2. Work collaboratively with the Site Director to coordinate and supervise daily site operations. Make decisions within scope of delegated authority under the direction of the Site Director. 3. Manage day-to-day operations of the clinic, including responding to first line client complaints as they arise. 4. Assist in implementing strategic plans and goals for the site. 5. Serve as a liaison on Site Directors behalf for clinic operations when needed. 6. Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned. Communication 7. Organize and prepare routine correspondence for the site director as well as complex documents including reports, spreadsheets, presentations and various forms of communication documents requiring the integration of multiple office technologies and software applications. 8. Receive and screen telephone calls, letters, and/or visitors; makes referrals, answers questions and researches answers to questions as appropriate. 9. Receive communication content; produce communication. memos/notices/updates (e.g., flyers, project updates) and distributes communication as directed. 10. Receive member concerns/requests for information; demonstrates excellent customer service skills; utilizes documentation and proper member concern referral requirements. 11. Create operational reports and submit them to the Site Director or other executives. 12.Receive internal/external requests for information concerning site director's projects/programs; provides information when authorized; follows up to ensure requests for information were met. Coordination 13. Maintain scheduling of events and represent the organization on the Site Directors behalf when needed. 14. Record and prepare meeting minutes, as directed, and distribute meeting summary notes in a timely and proactive manner. 15. Under direction of site director, create clinic meeting calendar; create and monitor provider schedules and prepare meeting agendas; record and distribute meeting summary notes in a timely and proactive manner. 16. Oversee coordination of catering arrangements for meetings. 17. Coordinate travel arrangements for site director, including making reservations for transportation, hotel reservations and registration fees; maintain and coordinate itineraries and preparation for travel related activities, including travel reports. Work with providers on credentialing, privileging and compliance paperwork. 18. Support grants and contracts and have a thorough understanding of contract requirements and grant deliverables. Fiscal 19. Oversee Petty cash process and tracking. 20. Research fiscal issues and proactively work with accounts payable, accounts receivable and grants and contracts to resolve identified issues. 21. Foster relationships with external vendors and provide purchasing and cost comparison recommendations when purchasing items. 22. Assist site director in the following record management activates; budget tracking and record keeping, process requisitions, invoices, personnel allocations, and tracks and compiles monthly expense reports and credit card billing statements. Compliance and Risk Management 23. Responsible for ensuring Emergency Disaster Response and Safety Programs are implemented and sustained. 24. Ensure site conducts and documents mandatory annual safety trainings and drills. 25. Ensure compliance with regulations and internal policies. 26. Ensure audit-ready compliance of records (e.g., building, licensure, permits, and equipment maintenance) on a regular basis. 27. Responsible for ensuring compliance is maintained with all OSHA and NAHC requirements, programs and regulations. 28. Ensure annual site building inspection is completed, lists of corrections are noted and corrective action plan is completed. 29. Work with Site Director and Safety Committee in the follow up, tracking and close-out of Unusual Occurrences. 30. Participate in other Quality Control related assignments and opportunities when needed. 31. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches. 32. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves. 33. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention. 34. Report staff injury to workers compensation carrier in emergency situations (i.e. needle sticks) and coordinate incident/injury investigations for workers compensation claims in conjunction with Human Resources. 35. Oversee site specific employee's annual influenza/flu and ATD tracking within the HR Information System to ensure compliance is met. 36. Oversee site transportation management ensuring all policies, processes and documentation are adhered to. Human Resources 37. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision. Hire, discipline, evaluate and terminate staff in coordination with the Human Resources department. 38. Effectively lead and retain staff under direct supervision by fostering a team environment and providing opportunities for staff to develop new skills 39. Act as the site HR liaison between supervisors, new employees, and HR. 40. Support supervisors onsite with new hire onboarding activities as needed and requested. 41. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community. Project Management 42. Prepare special projects that require gathering, comparing and summarizing data. 43. Responsible for tracking project action items to ensure progress is made and action items are effectively completed. 44. Other duties as assigned by supervisor. Qualifications MINIMUM QUALIFICATIONS 1. Bachelor's Degree in Business Administration or five (5) plus years of experience performing administrative support functions for department managers. 2. Experience in managing and providing support for large complex projects. 3. Previous experience managing staff including, hiring, terminating and addressing performance issues. 4. Knowledge and experience with organizational emergency preparedness and safety protocols and prior experience coordinating a safety committee. 5. Must have outstanding verbal and written communication skills. 6. Demonstrates energy, enthusiasm and superb customer service skills. 7. Strong time management skills and previous experience meeting multiple and often competing deadlines. 8. Intermediate to advanced level proficiency with e-mail software and one or more of the following MS Office applications (required only if applicable to department's needs): Microsoft Word, PowerPoint, Excel or Access. Benefits: Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents-with a percentage of employee contribution for dependent medical premiums. Note to Applicants: Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC. EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors. Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations. Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**