Participant Service Representative Careers

There is more than meets the eye when it comes to being a participant service representative. For example, did you know that they make an average of $21.99 an hour? That's $45,733 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Participant Service Representative Do

There are certain skills that many participant service representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be a participant service representative, we found that a lot of resumes listed 15.7% of participant service representatives included outbound calls, while 11.0% of resumes included customer service, and 4.2% of resumes included participant inquiries. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the participant service representative job title. But what industry to start with? Most participant service representatives actually find jobs in the finance and professional industries.

How To Become a Participant Service Representative

If you're interested in becoming a participant service representative, one of the first things to consider is how much education you need. We've determined that 65.4% of participant service representatives have a bachelor's degree. In terms of higher education levels, we found that 4.5% of participant service representatives have master's degrees. Even though most participant service representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a participant service representative. When we researched the most common majors for a participant service representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on participant service representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a participant service representative. In fact, many participant service representative jobs require experience in a role such as customer service representative. Meanwhile, many participant service representatives also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary
$45,733
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
92,230
Job Openings

Participant Service Representative Career Paths

Top Careers Before Participant Service Representative

Cashier
7.7 %

Top Careers After Participant Service Representative

Participant Service Representative Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Participant Service Representative

Participant Service Representatives in America make an average salary of $45,733 per year or $22 per hour. The top 10 percent makes over $59,000 per year, while the bottom 10 percent under $35,000 per year.
Average Salary
$45,733
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How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Participant Services REP
Ameritas
07/08/2021
$31,78507/08/2021
Participant Services Representative I
Bok Financial
03/24/2021
$29,08803/24/2021
Participant Services Representative
Spherion
02/24/2020
$33,39202/24/2020
Participant Service Representative
Spherion
10/18/2019
$31,30510/18/2019
Participant Service Representative
Spherion
08/01/2019
$31,30508/01/2019

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

Participant Service Representative Demographics

Gender

female

58.3 %

male

36.5 %

unknown

5.1 %

Ethnicity

White

60.9 %

Hispanic or Latino

19.4 %

Black or African American

9.9 %

Foreign Languages Spoken

Spanish

55.1 %

French

8.7 %

Portuguese

7.2 %
Show More Participant Service Representative Demographics

Participant Service Representative Education

Majors

Business
30.8 %
Finance
6.4 %

Degrees

Bachelors

65.4 %

Associate

14.0 %

High School Diploma

11.0 %
Show More Participant Service Representative Education Requirements

Online Courses For Participant Service Representative That You May Like

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

[2021] Customer Service 2.0: Learn Digital Customer Service
udemy
4.6
(1,637)

Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Effective Human Resource Administration
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4.5
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Effective Human Resource Administration...

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Top Skills For a Participant Service Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.7% of participant service representatives listed outbound calls on their resume, but soft skills such as communication skills and computer skills are important as well.

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Top Participant Service Representative Employers

1. Mercer
4.7
Avg. Salary: 
$52,655
Participant Service Representatives Hired: 
414+
2. Fidelity Investments
4.7
Avg. Salary: 
$68,616
Participant Service Representatives Hired: 
44+
3. City of Chesapeake
4.3
Avg. Salary: 
$35,867
Participant Service Representatives Hired: 
43+
4. T. Rowe Price
4.8
Avg. Salary: 
$61,268
Participant Service Representatives Hired: 
38+
5. Charles Schwab
4.8
Avg. Salary: 
$56,269
Participant Service Representatives Hired: 
26+
6. Ing Security Life Of Denver
4.6
Avg. Salary: 
$68,291
Participant Service Representatives Hired: 
24+

Participant Service Representative Videos

Updated August 18, 2021