How To Become A Partner Account Manager: What It Is and Career Path

What is a partner account manager and how to become one

Updated January 8, 2025

4 min read

Quoted expert

Jerri Lynn Kyle

We all engage with service providers. It may be for internet services, cellular network services, electricity, and even water providers. Companies also engage with service providers, mostly for office-related needs such as the internet, water, electricity, manpower, and maintenance works. To ensure a smooth transaction and communication each time, service providers employ Partner Account Managers and assign them to handle clients.

Partner Account Managers act as the bridge between the service provider and the client. They manage the accounts assigned to them. In doing so, they are expected to form a harmonious, professional relationship with the client. They should be able to maintain engagement with clients as well as to forge new partnerships. In addition to this, partner account managers are also authorized to inform clients of changes in policies and promotional services.

If you like working with other people, this would be a good choice of path for you. Make sure you also hit company targets when performing this role!

What general advice would you give to a partner account manager?

Jerri Lynn Kyle

Senior Instructor, Internship Coordinator, Missouri State University

1.Don't be discouraged! Jobs are out there but you might not get your dream job starting out. It's a journey, so try to make the most of every stop.
2.Start building your professional credibility, both with how you perform your job, and how you interact with your coworkers.
3.Finally, be confident, but at the same time be teachable and coachable. Your degree doesn't make you an expert. Sometimes you realize you don't even know what you don't know, and that's okay. You aren't going to know everything and that's why you need to be coachable.

ScorePartner Account ManagerUS Average

Salary

8.3

Avg. Salary $126,330

Avg. Salary $59,228

Stability level

6.4

Growth rate 5%

Growth rate 0.3%

Diversity

2.7

Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 46.33%

male 53.67%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

4.4

Work life balance is poor

6.4 - fair

Key steps to become a partner account manager

Explore partner account manager education requirements

Most common partner account manager degrees

Bachelor's

76.6 %

Associate

10.2 %

Master's

9.7 %

Start to develop specific partner account manager skills

Skills	Percentages
Account Management	10.77%
CRM	6.50%
Salesforce	6.40%
Cloud	6.15%
Relationship Building	6.12%

Complete relevant partner account manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New partner account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a partner account manager based on U.S. Bureau of Labor Statistics data and data from real partner account manager resumes.

Research partner account manager duties and responsibilities

Manage an ever expanding base of accounts in the hosting and cloud service provider industry.
Manage a portfolio of top tier partners increasing revenue and market share of Microsoft CRM and ERP products.
Manage company finances including A/P, A/R, billing, bank reconciliation, payroll, and office management.
Manage recruiting, hiring, new hire orientation and safety programs, employee reviews and counseling's, payroll.

Prepare your partner account manager resume

When your background is strong enough, you can start writing your partner account manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a partner account manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

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