Account Manager, Commercial
Partners Group Ltd. job in Meridian, ID
In Fall 2024, Post Insurance joined forces with The Partners Group - a partnership built on shared principles and like-minded values (read more about it here).
Find your place at Post Insurance, a member of The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.
As one of the top independent insurance agencies in the area, Post Insurance, now a member of The Partners Group, is excited to continue providing first-class service to clients, partners, and the communities that we serve.
Our shared success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a
partner
for our clients and teammates.
Are you ready to join an amazing organization that has won too many Employer of Choice awards to list? Let's work together!
Post Insurance and The Partners Group currently have an outstanding opportunity for a commercial insurance account professional to join our Boise Metro team in Meridian, Idaho.
How you will have an impact at Post Insurance and TPG:
The Commercial Account Manager (AM) plays a critical role in supporting Producers and delivering exceptional service to our Commercial Lines clients. Using independent judgment and deep insurance knowledge, this individual manages a book of business, builds trusted client relationships, and ensures service commitments are met with accuracy and professionalism.
A typical day in this role:
Serve as the main point of contact for assigned clients, handling daily service needs and resolving issues promptly
Manage renewals and marketing, including reviewing quotes, analyzing coverage, preparing proposals, and coordinating applications.
Support Producers by providing technical expertise, identifying exposures, and recommending coverage solutions.
Process policy changes, endorsements, audits, invoicing, certificates, and bonds.
Prepare and participate in client service meetings (monthly, quarterly, annual).
Maintain accurate, paperless documentation in the agency management system.
Key details
Location: Meridian, ID - with hybrid work opportunities
Hours: 40 hours/week, Mon-Fri
Salary Range: $60,000 - 80,000 annually, DOE
Physical Requirements: Ability to sit for long periods of time, communicate verbally and in writing, and handle extended screen time
Travel: Minimal, as business needs require
Requirements
What you'll bring to the table
Active Property & Casualty Insurance License
3-7+ years of experience as a Commercial Account Manager, preferably within an agency setting
Strong knowledge of commercial insurance coverage, policies, and client service practices
Experience managing small to mid-sized accounts
Excellent communication skills (written and verbal) with the ability to explain complex information clearly
High level of accountability, attention to detail, and organizational skills
Proficiency in Microsoft Office Suite (Word, Excel) and comfort navigating carrier websites
What will make you really stand out
Experience in industries such as construction, manufacturing, or specialty food
Professional designations (CPCU, CIC, ARM, etc.)
Ability to work independently while thriving in a collaborative, team-oriented environment
Positive, curious, and client-focused mindset with a passion for problem-solving
Why join The Partners Group?
At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first - all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes:
A rich benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, Retirement plan, and Employee Stock Purchase Program
Support & Development to cultivate your knowledge and Continuing Education to maintain or support your professional designations
Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day
Commitment To Diversity
TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.
Apply Today
If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us!
Please note: Direct applicants only. We are not accepting resumes or inquiries from external recruiters or staffing agencies at this time.
The Partners Group provides equal employment opportunities to all employees and applicants for employment. TPG prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We use E-Verify to confirm the identity and employment eligibility of all new hires.
Sales Representative
Twin Falls, ID job
Job Description
Position Type: Full-Time
Industry: Uniform Rental / Facility Services / B2B Route-Based Services (Industry Experience Required)
About the Role
We are supporting the hiring efforts for a Sales Representative opening in the Twin Falls territory. This role focuses on selling uniform rental programs and workplace services to businesses across a wide range of industries. The ideal candidate is a driven, relationship-focused sales professional with proven success in a similar route-based or service-driven environment.
Key Responsibilities
Prospect, develop, and close new business within the assigned territory
Conduct in-person visits, presentations, and product demonstrations
Build and maintain strong relationships with local businesses and key decision-makers
Develop territory strategies and manage a steady sales pipeline
Partner with operations and service teams to ensure an excellent customer experience
Track all activities, forecasting, and reporting through CRM tools
Professionally represent the company's brand and value proposition in the field
Requirements
Previous industry experience required (uniform rental, facility services, industrial services, route-based sales, or similar B2B service model)
Proven record of meeting or exceeding sales targets
Strong prospecting and territory development skills
Comfortable operating in an outside-sales, field-based environment
Excellent communication, presentation, and relationship-building abilities
Valid driver's license
Highly motivated, competitive, and goal-oriented
What's Offered
Competitive base salary + strong bonus structure
Company-provided vehicle package
Full benefits package and long-term career development opportunities
Supportive leadership with deep industry experience
Stability and advancement potential within a large, publicly traded organization
AS - Administrative Assistant
Boise, ID job
GAT is seeking a dynamic, dependable, and capable individual to join its team of aviation professionals.GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental and Vision coverage. Classification: Variable Hour, Non-Exempt
Job Summary: Report directly to the General Manager. The primary day to day purpose and focus of this position is largely dictated on the immediate needs of the company.
Job Responsibilities:
Staffing: Work with the General Manager and HR to ensure staffing levels are maintained and to minimize hourly turnover.
Source, screen and interview applicants using the competency-based interview guidelines found in hiring a guide and through the interview process
Review and maintain an applicant tracking system
Assist management team with maintaining staffing
Conduct on-board orientation of new team members. Ensure use, execution, maintenance and administration of the on-boarding process.
Investigate the applicability of out-of-scope. Secure customer's approval on the Daily Out of Scope form
Daily timekeeping monitoring; identifies and resolves exceptions and obtains appropriate approvals prior to closing payroll for the pay period to ensure accuracy
Publish and post memos as requested by management. Maintain a “Read and Initial” communication system and ensure all employees periodically review.
Ensure corporate reports are forwarded to Corporate Headquarters, such as payroll change notices, profile changes
Assist management with recruiting efforts, which includes coordinating advertising mediums, scheduling and/or conducting interviews, processing new hires, and scheduling classes for training and SIDA training, coordinating drug testing and background clearance
Ensure OJI's are properly documented and sent to Corporate Headquarters
Assist with purchasing as directed by management. Ensure purchase orders and/or approvals are obtained as required
Adheres to company policies and procedures
Perform other duties as assigned
Requirements:
Must have a High School diploma, GED
Must be at least 18 years of age
Able to proficiently speak, read, and write in English
Advanced Excellent computer skill
Proficient in Microsoft Word, Excel, and Outlook
Previous Administrative and payroll experience preferred
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check and obtain a custom seal
Must pass a pre-employment drug screen
Work Environment:
Able to work and focus in a fast-paced environment
Must be detail-oriented
Must always be safety-minded while working
Effectively communicates instructions, policies, and procedures others can follow
Provide positive and constructive feedback
Maintains an understanding of and follows all applicable federal, state, airport, and company regulations, policies and procedures
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
Climate Underwriter France (Casualty & Professional Indemnity)
Grace, ID job
Do you have a passion for underwriting risk which supports the climate transition such as renewable energy, alternative fuels and climate technologies? Background: This is an exciting opportunity to join our newly created Industry Practice in France. The practice has been developed to support and accelerate growth in the broad range of energy and climate transition technologies by developing industry specialism across lines of business. The practice has two components:
>Renewable Energy & Alternative Fuel (REAF) which includes developers and operators of renewable power assets (wind, solar, geothermal, biomass, hydro, wave & tidal), alternative fuel assets (biofuels, hydrogen, nuclear), the power grid, energy storage, alternative fuel distribution and storage, and other transition technologies such as heating and cooling networks, and carbon capture and storage projects.
>Climate Technology which includes organizations that develop products, technology, and services with a core focus to (1) reduce greenhouse gas emissions, (2) to adapt to an altered environment, or (3) address the impact of climate change.
Industry Practices differentiate Chubb as an industry specialist, including specialist underwriting expertise, differentiated products and propositions across multiple risk areas, and tailored service delivery.
Role Purpose:
The primary purpose of this newly created role is to underwrite Casualty and Professional Indemnity construction and operational risks for REAF occupancies, and P&C risks for climate technology companies. The successful candidate will have a good market presence, representing the Industry Practice in broker and client meetings, and assist the Industry practice leader. They will also work closely with other internal stakeholders across all lines of business plus extending to colleagues in claims, risk engineering and global services to provide excellent service to our brokers and clients. They will also work closely with our other underwriting teams to provide multi-line solutions.
Key responsibilities:
* Underwriting - Underwrite new business and renewal accounts according to defined underwriting guidelines and strategies, working closely with risk engineers where appropriate in line with guidance.
* Industry Knowledge - Keep appraised of developments in the industry, including projected investment across different REAF & Climate technologies, industry specific challenges and loss activity.
* Financial - Contribute towards achieving the Industry Practice financial plan.
* Training & Mentoring - working to continuously increase knowledge of REAF & Climate technology underwriting, participating in learning and development.
* Compliance and Procedures - Meet company standards in respect of policy documentation, contract certainty, peer review, audit, compliance, legal and regulatory requirements.
* Leadership - As an experienced underwriter, you will support the Industry Practice Leader in establishing and promoting best practice within the team.
* Chubb Representative - Represent and promote Chubb to brokers and the value-added proposition the IP brings to brokers and clients.
* Business Development - Proactively maintain relationships with key brokers and clients to ensure profitable and sustainable growth, in conjunction with distribution and other key stakeholders. Develop and grow pipeline of opportunities. Contribute towards strategic growth plans with key brokers.
* Cross-sell - Pro-actively maximise cross-selling opportunities through collaboration with Chubb colleagues across lines of business. Have a good understanding of Chubb's risk appetite across core lines of business and a high-level understanding across non-core lines.
Skills & Experience required:
* Good working knowledge of the insurance market, including competitor and broker analysis.
* An experienced professional whose expertise is recognised in the market.
* Results driven with ability to make decisions and work on your own initiative.
* Highly motivated and with a solutions mindset and a keen interest in the subject matter including macro and micro factors that impact the industry.
* Desire to continue to develop technical and broader business skills (technical lines, property, casualty).
* Ability to assist when needed the Industry Practice Climate manager on strategic project
* Significant experience of underwriting risks for Casualty and Professional Indemnity.
* Good presentation and development skills
* Fluent English - native French language
* Position is located in Paris, France.
Auto-ApplyHallmark Field Merchandiser (part-time) - Boise, ID 83705
Boise, ID job
To learn more about this role, watch our field merchandisers in action.
As a Field Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retailer relationships, while being the face of Hallmark. You will collaborate with local store teams to optimize product placement and maintain inventory levels as well as support fellow team members with seasonal resets and installations, when needed. On occasion you may have the opportunity to work with other products from other companies in the stores that you service.
SALARY AND SCHEDULE DETAILS
Your starting pay will be $15.00 to $15.25 depending on your skills and experience.
This is a Part-Time position with a variable schedule during the work week.
Average weekly hours for this position are between 9 - 13 hours per week.
Availability the week before and after major holidays, which may include weekends is .
YOUR ROLE AND RESPONSIBILITIES WILL INCLUDE
You'll perform service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. The retail merchandiser position consists of three major components:
Day-to-day engagement: Utilizing a mobile device provided by Hallmark, you'll restock, organize, and monitor the inventory of Hallmark products within and outside the Hallmark department. The use of technology is critical in this role, for the day-to-day work as well as communication with your supervisor, reporting time, providing feedback, and answering surveys for required merchandising activities. Professional and courteous interaction with store employees, management, and customers is also vital for success in this role. You are responsible for the entire Hallmark product display at your assigned stores.
Holiday support: Hallmark's operations revolve around seasonal demand. Leading up to and following holidays such as Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving, and Christmas, you can expect additional days and extended hours during the work week. On occasions like Valentine's Day, Mother's Day, and Father's Day, you may be required to work on the actual holiday itself, which may include the weekend.
Department Resets: At times, you may be part of a team responsible for installations and various tasks like building and installing Hallmark fixtures, relocating card departments and products, as well as resetting card sections. Typically, you will be notified two weeks in advance for remodel assignments. This could include evenings or weekend.
One Team Vision: As part of Hallmark's field organization, you are part of a network of merchandisers professionals that often times will support other team members as needed in their territories.
PHYSICAL REQUIREMENTS
This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise, and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion. You will also be required to kneel, squat, walk, and stand throughout your workday, and you may be required to climb stairs and step ladders.
BASIC QUALIFICATIONS
You're at least 18 years of age.
You're able to read, write and understand English.
You have the ability to grasp, pull, lift, and carry products up to 30 pounds frequently and 50 pounds occasionally.
Able to operate a digital hand-held device to open and read documents and interpret information.
You have access to a Wi-Fi network and the internet.
You have access to consistent transportation to travel to and between assigned stores as scheduled.
Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).
Prior to applying, watch our field merchandisers in action.
Now's your chance to Make Your Mark-just follow the instructions below to apply.
You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.
Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.
Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, and successfully pass pre-employment (post offer) background check.
Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.
HALLMARK - Because Connecting With Each Other Has Never Been More Important
For over 100 years, Hallmark has helped people connect and strengthen the relationships that matter most. Today, we're building the next century of connection- blending the warmth of in-store experiences with the ease of digital innovation.
We're looking for empathetic learners, strategic thinkers, and enthusiastic visionaries from all backgrounds to help shape what's next. If you're ready to bring fresh ideas and energy, we'd love to have you on the team!
At Hallmark, you'll feel welcomed from day one- whether you're remote, hybrid, or in-office. We'll tap into your strengths, offer leadership opportunities, and support your growth every step of the way.
Our culture is rooted in care and inclusion. We celebrate diverse perspectives and actively seek out new voices- like yours- to help us grow and evolve. Let's imagine the future of Hallmark together!
Utilization Management Clinician (Tuesday-Saturday)
Boise, ID job
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Collaborate closely with physicians, nurses, social workers and a wide range of medical and non-medical professionals to coordinate delivery of healthcare services. Assess the member's specific health plan benefits and the additional medical, community, or financial resources available. Provide utilization management (UM) services which promote quality, cost-effective outcomes by helping member populations achieve effective utilization of healthcare services. Facilitate outstanding member care using fiscally responsible strategies.
Essential Responsibilities:
Collect and assess member information pertinent to member's history, condition, and functional abilities in order to promote wellness, appropriate utilization, and cost-effective care and services.
Coordinate necessary resources to achieve member outcome goals and objectives.
Accurately document case notes and letters of explanation which may become part of legal records.
Perform concurrent review of members admitted to inpatient facilities, residential treatment centers, and partial hospitalization programs.
Maintain contact with the inpatient facility utilization review personnel to assure appropriateness of continued stay and level of care.
Identify cases that require discharge planning, including transfer to skilled nursing facilities, rehabilitation centers, residential, and outpatient to include behavioral health, home health, and hospice services while considering member co-morbid conditions.
Review referral and preauthorization requests for appropriateness of care within established evidence-based criteria sets.
When applicable, identify and negotiate with appropriate vendors to provide services.
When appropriate, negotiate discounts with non-contracted providers and/or refer such providers to Provider Network Department for contract development.
Work with multidisciplinary teams utilizing an integrated team-based approach to best support members, which may include working together on network not available (NNA), out of network exceptions (OONE), and one-time agreements (OTA).
Serve as primary resource to member and family members for questions and concerns related to the health plan and in navigating through the health systems issues.
Interact with other PacificSource personnel to assure quality customer service is provided.
Act as an internal resource by answering questions requiring medical or contract interpretation that are referred from other departments, as well as physicians and providers of medical services and supplies.
Assist employers and agents with questions regarding healthcare resources and procedures for their employees and clients.
Identify high cost utilization and refer to Large Case Reinsurance RN and Care Management team as appropriate.
Assist Medical Director in developing guidelines and procedures for Health Services Department.
Supporting Responsibilities:
Act as backup and be a resource for other Health Services Department staff and functions as needed.
Serve on designated committees, teams, and task groups, as directed.
Represent the Heath Services Department, both internally and externally, as requested by Medical Director.
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
SUCCESS PROFILE
Work Experience: Minimum of three (3) years of nursing or behavioral health experience with varied medical and/or behavioral health exposure and capability required. Experience in acute care, case management, including cases that require rehabilitation, home health, behavioral health and hospice treatment strongly preferred. Insurance industry experience helpful, but not required.
Education, Certificates, Licenses: Registered Nurse or a clinically licensed behavioral health practitioner with current unrestricted state license. Within six (6) months of hire licensure may need to include Oregon, Montana, Idaho and/or other states as needed. Case Manager Certification as accredited by CCMC preferred.
Knowledge: Thorough knowledge and understanding of medical and behavioral health processes, diagnoses, care modalities, procedure codes including ICD and CPT Codes, health insurance and state-mandated benefits. Understanding of contractual benefits and options available outside contractual benefits. Working knowledge of community services, providers, vendors and facilities available to assist members. Understanding of appropriate case management plans. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Must be able to function as part of a collaborative, cohesive community.
Competencies:
Adaptability
Building Customer Loyalty
Building Strategic Work Relationships
Building Trust
Continuous Improvement
Contributing to Team Success
Planning and Organizing
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyDirector of Purchasing
Meridian, ID job
About KB Home KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don't just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.
The Opportunity
Lead the daily operations of the Purchasing Department with vendor and trade partner negotiations to driving profitability, efficiency, and quality across our homebuilding projects. You'll collaborate with cross functional teams and Corporate Purchasing to ensure high-quality outcomes, while mentoring a team of purchasing professionals. This role is pivotal in shaping purchasing strategy, optimizing budgets, and building strong trade partnerships.
Key Responsibilities
* Strategic Purchasing & Cost Management
* Develop and implement purchasing strategies aligned with divisional goals.
* Lead cost reduction initiatives through value engineering and vendor negotiations.
* Monitor and manage monthly direct cost budgets and rebate submissions.
* Collaborate with Architecture and Operations to ensure accurate take-offs and cost optimization.
* Vendor & Trade Partner Relations
* Recruit, qualify, and negotiate with vendors and trade partners to meet quality, cost, and schedule standards.
* Maintain and update scopes of work and ensure compliance with staffing and cycle time commitments.
* Conduct market analysis to benchmark labor and material costs.
* Contract Administration
* Lead contract negotiations with vendors and trades to secure competitive pricing and ensure alignment with value creation and margin objectives.
* Ensure contracts meet or exceed value creation and margin goals.
* Partner with Corporate National Contracts to align on pricing and national agreements.
* Cross-Functional Collaboration
* Build strong relationships with Sales, Marketing, Studio, Construction, and Customer Service teams.
* Provide product and cost data to support new community launches and proforma analyses.
* Resolve elevated vendor and trade issues in partnership with field teams.
* Team Leadership & Development
* Lead, mentor, and develop a team of purchasing professionals.
* Foster a collaborative, high-performance culture focused on continuous improvement.
* Conduct interviews, performance evaluations, and implement development plans.
* Reporting & Compliance
* Oversee ESC data submittals and ensure compliance with HERS ratings and energy standards.
* Stay informed on all ESC related updates for implementation, compliance and strategies.
What You Bring
* Four-Year College Degree is required
* 5+ years of proven purchasing experience in residential homebuilding
* 2+ years of direct management experience of a purchasing team
* Demonstrated leader within residential homebuilding industry or related industry
* Demonstrated/ proven strong experience in handling major trades is a must
* Prior Field experience as a Construction Superintendent is preferred
* Strong understanding of market trends and industry dynamics.
* Proven leadership in motivating teams and driving results.
* Excellent relationship-building and communication skills.
* Customer-focused mindset with a solution-oriented approach.
* Confident presenter and effective trainer.
* Collaborative team player who values diverse perspectives.
* Data-driven decision maker with strong analytical skills.
* Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Requirements
* The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
* Ability to stand or sit for extended periods
* Ability to move about work location
* Ability to drive/travel as needed
* Ability to walk up and down stairs
* Ability to observe details at close range and communicate information so others will understand
* Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio)
* Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales)
* Position located at the Division Office. #LI-onsite.
Compensation Details and Benefits
KB Home offers a competitive base pay. Other rewards may include bonuses or role-specific awards. KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.
Base Pay Rate
The KB Home Difference
Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do - and where people truly matter.
As a KB Home team member, you'll experience:
* A culture defined by customer obsession and collaboration.• The satisfaction of helping families achieve their dream of homeownership.• Opportunities for growth and development within a nationally recognized company.
Visit our career site to learn more about working at KB Home and joining our team.
KB Home wants prospective employees to protect themselves from fraudulent activity. Legitimate communication will only come from email addresses ending ************** or through our applicant tracking system, iCIMS, **************** ******************** domains.
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings.
KB Home is an Equal Opportunity Employer
Easy ApplyBusiness Solutions Consultant
Remote or Boise, ID job
Join Our Team as a Business Solutions Consultant! Are you passionate about helping others, building relationships, and making a meaningful impact? We're looking for driven individuals to join our dynamic team as Business Solutions Consultant, where you'll receive top-tier training, mentorship, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for motivated individuals who want to grow into leadership roles or create a rewarding part-time income stream.
Is This You?
✔ Passionate about helping clients find financial security?
✔ Willing to invest in yourself and your professional growth?
✔ Self-motivated, disciplined, and eager to succeed?
✔ Coachable and ready to learn from top industry professionals?
✔ Interested in a business that is recession- and pandemic-proof?
If you answered YES, keep reading!
What We Offer:
💼 Flexible Work Environment - Work remotely, full-time or part-time, on your own schedule.
💰 Unlimited Earning Potential - Part-time: $40,000-$60,000+/month | Full-time: $70,000-$150,000+++/month.
📞 Warm Leads Provided - No cold calling; you'll assist clients who have already requested help.
❌ No Sales Quotas, No High-Pressure Tactics.
🧑 🏫 Comprehensive Training & Mentorship - Learn from top-performing professionals.
🎯 Daily Pay - Get paid directly by the insurance carriers you work with.
🎁 Bonuses & Incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Leadership & Growth Opportunities - Build your own agency (if desired).
🏥 Health Insurance Available for qualified agents.
🚀 Start a meaningful career where you help clients secure their futures while securing your own.
👉 Apply today and take the first step toward success!
(
Your success depends on effort, skill, and commitment to training and sales systems.
)
Auto-ApplyEnrollment and Billing Team Lead
Boise, ID job
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Supervise and provide guidance to the Government Enrollment and Billing team regarding company and department policies, procedures and workflow. Set goals and implement strategies to ensure internal processes are current and metrics are met. Coach team members to improve individual performance and develop teamwork.
Essential Responsibilities:
Maintain broad knowledge of all job positions assigned to team lead and provide supervision, training, evaluation and leadership to assigned staff.
Evaluate performance of team members. Analyze results of performance reports to determine staffing and training needs related to department goals. Provide feedback, including regular one-on-one meetings with direct reports. Conduct and submit performance evaluations on a timely basis.
Have a thorough understanding and use of the eligibility and member billing operation systems (EAM and EMS). Maintain workload in these specialty areas.
Provide and/ or oversee training and orientation of new hires. Develop programs to assure ongoing training and coaching to new and current membership staff.
Understand all applicable CMS and HPMS regulations and have the ability to educate internal and external customers. Investigate and settle issues within contract guidelines as needed. Relay information for dispute resolution to appropriate departments and personnel.
Understand all applicable OHA and OAR regulations and have the ability to educate internal and external customers.
Ensure all direct reports understand processes from end-to-end and assist with gaps as needed.
Assist with answering inquiries from members as well as conduct auditing of member accounts, verifying the validity of any past-due accounts and the delinquent letter process to Medicare members.
Ensure that all member-billing issues are submitted to business partners/vendors.
Coordinate business activities by maintaining collaborative partnerships with key departments.
Serve on various interoffice committees. Document and report any pertinent communication back to the manger, team or other.
Assist with hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees.
Provide feedback, including regular one-on-ones and performance evaluations, for direct reports.
Assist with process improvement and work with other departments to improve interdepartmental processes.
Utilize lean methodologies for continuous improvement opportunities. Use visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities.
Assist the manager with daily operations including the development, analysis and implementation of policies and procedures, training, reporting and recognition programs.
Actively participate as a key team member while creating and supporting a high-quality work environment to encourage a high performance.
Provide backup for any of the department tasks that may become backlogged, have compliance risks or have other reasons for being unworkable by staff.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Support and participate in continuous improvement initiatives.
Maintain professional, service oriented relationships.
Ability to judge severity of problems and the need to escalate to management or employ external services.
Perform other duties as assigned.
Work Experience: Minimum of four years administrative experience in the health care industry, including two years in enrollment and billing in insurance. Supervisory experience preferred.
Education, Certificates, Licenses: Associates degree or equivalent combination of experience and education.
Knowledge: Effective written and oral communication. Ability to read and communicate policy and contract language. Demonstrated time management, critical thinking and problem solving skills. Ability to understand and interpret Federal and State regulations. Advanced proficiency in Microsoft Office Applications. Excel skills should include formulas, sorts, filters, VLOOKUP, IF statements, etc. Requires the ability to clearly articulate problem statements, collect data and establish facts.
Competencies:
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyWorkers' Compensation Claims Technician
Remote or Meridian, ID job
Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available for a Workers Compensation Claims Technician. Claims Technicians obtain essential information in order to process routine workers' compensation claims with on-going medical management for medical pension claims. Provides injured workers and customers with accurate, timely information and quality service. Claims Technicians also identify potential problems and make claim referral decisions.
GRS North America Claims is excited to announce our go forward strategy to provide employees with the flexibility to include an option to work from home full-time. Candidates who are selected for this position will be trained remotely.
You will be required to go into the office twice a month if you reside within 50 miles of one a specified office. Please note this policy is subject to change.
Responsibilities:
* Conduct investigation to secure essential facts from injured worker, employer and providers regarding workers' compensations through telephone or written reports. Verifies information from claimants, physicians, and medical providers to assess compensability and/or causal relation of medical treatment, and make evaluations for cases with claim specific on-going medical management.
* Provides on-going medical case management for assigned claims. Initiates calls to injured worker and medical provider if projected disability exceeds maximum triage model projection or to resolve medical treatment issues as needed. Maintains contact with injured worker, provider and employer to ensure understanding of protocols and claims processing and medical treatment.
* Continually assesses claim status to determine if problem cases or those exceeding protocols should be referred to Claims Service Team and/or would benefit from, MP RN review or other medical /claims resources. Arranges Independent Medical Exam and Peer Review as necessary.
* Maintains accurate records and handles administrative responsibilities associated with processing and payment of claims. Records and updates status notes; documents results of contacts, relevant medical reports, and duration information per file posting standards including making appropriate medical information viewable to customers in Electronic Document Management (EDM). Generates form letters following set guidelines (i.e., letters to physicians projecting disability, letters confirming medical treatment and disability and letters outlining expected outcome to employers).
* Authorizes payment of medical payments and/or medical treatment.
* Recognizes potential subrogation cases, prepares cases for subrogation and refers these cases to the Subrogation Units.
Qualifications
* High school diploma plus 1-3 years' of related customer service experience or applicable insurance knowledge.
* Licensing required in some states.
* Effective analytical skills required to learn and apply basic policy/contract coverage and recognize questionable coverage/contract situations (which necessitate supervisory involvement) along with effective interpersonal skills to explain the facts and logic used to arrive at decisions in a way that the customer understands.
* Effective written skills to compose clear, succinct descriptions when posting files and drafting correspondence.
* Good telephone and typing skills required.
* Ability to learn when to make proper use of medical management resources, know when to use them and follow through with medical management information received.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyRegulatory Compliance Legal Assistant
Meridian, ID job
Regulatory Compliance Legal Assistant - Applications accepted through 12/05/25
United Heritage Insurance exists to help people achieve financial security and peace of mind through quality insurance products. We accomplish this by being a caring and trusted partner who delivers outstanding customer service.
The Regulatory Compliance Legal Assistant serves one or more companies within the United Heritage enterprise, performing work on diverse legal and compliance assignments of moderate scope or complexity, and exercising independent judgment and discretion. This position supports the legal and compliance team by conducting legal research, drafting documents, monitoring regulatory changes, assisting with policy implementation, and assisting with miscellaneous legal and compliance matters applicable to the United Heritage enterprise.
Primary Responsibilities
Monitor, research, analyze, and summarize legal and regulatory requirements
Analyze and update existing corporate, legal, and compliance policies and related documentation
Manage compliance repositories developed by the Legal Department, including, but not limited to, the contract repository, compliance calendar, and eCPM
Help in the development, review, and creation of new policies, procedures, training materials, and manuals
Support the implementation, monitoring, and training of employees on legal and compliance policies and programs
Work with various departments on compliance matters and to ensure adherence to regulations
Support vendor due diligence processes, including screening and ongoing monitoring, to manage risk and ensure compliance
Assist in the research, development, filing, negotiation, and approval process for policy forms/rates/rules
Assist in tracking the review of marketing/advertising material
Coordinate and track reviews of legal contracts, correspondence, and other documents
Manage and organize legal and compliance records, maintaining both electronic and physical files
Assist in responding to third-party subpoenas and record requests
Manage agent appointment process, including all online agent appointment systems and document maintenance
Maintain state licensing requirements manual and report pertinent changes
Process agent terminations
Submit required documentation, such as dividend declaration notices, surplus note documentation, officer change notices, and Secretary of State annual reports to state regulators
Additional Responsibilities
Provide general legal and compliance support as requested
Prepare miscellaneous year-end documents for accounting as requested
Coordinate Legal Department meetings
Compile Legal Department Board Reports
Assist with audit requests, data calls, market conduct exams, and DOI reviews
Support the coordination and management of the Legal Department budget
Management of Legal Department vendor accounts
Coding and processing Legal Department invoices
Other duties as assigned
Knowledge and Skill Requirements
Strong research, problem-solving, critical thinking, and analytical skills
Advanced oral and written communication and interpersonal skills
Strong attention to detail, accuracy, organization, and timeliness
Ability to prioritize workload and flexibly change course
Strong process improvement abilities
Ability to work independently with minimal supervision, escalating non-routine issues with recommendations for solutions
Proficiency with legal research software (Westlaw and/or Lexis/Nexis), Microsoft Office suite, insurance filing systems (SERFF and UCAA), and ability to learn company-specific systems
Obtain (or be willing to) and maintain a Notary Public commission in good standing in Idaho
Expressive of United Heritage Core Beliefs: “We Care, Relationships Matter, Do the Right Thing, Own It, Believe it's Possible"
Preferred Qualifications
Bachelor's degree preferred
Legal and regulatory compliance work experience preferred
Knowledge of insurance industry processes, compliance regulations, and standards preferred
Working Conditions
Work is performed in an office environment. May sit for extended periods of time. Visual acuity to perform reading and computer functions.
Workplace Culture and Benefits
United Heritage Financial Group is an established and growing company. We offer a flexible work environment and pride ourselves on a culture of innovation and inclusion. Our company offers professional development, mentorship, and opportunities to give back to the communities we serve. Our competitive compensation and benefit package includes a 401(k) plan with company match and immediate vesting, profit sharing, company-paid disability, paid parental leave, a paid volunteer day, 11.5 paid holidays plus an additional floating holiday, and a generous PTO/vacation plan based on length of service with the company. Our standard full-time work week is 37.25 hours/week - we close at 3:00 on Fridays to kick off the weekend! United Heritage firmly believes in supporting employees and our community; we actively support local charitable agencies and make sustainability and social responsibility a priority.
This position is eligible for healthcare, dental, and vision benefits on day one and a new hire mentor program to support a successful onboarding experience!
All employees will be subject to a criminal and credit background check as a requirement of employment.
California residents, click here to view our CCPA Privacy Notice at Collection.
Sales Representative, Inbound Remote
Remote or Idaho Falls, ID job
Now Hiring: Future Remote Inside Sales Representatives! Apply Today - Classes Start January 2026! Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Date:
* Licensed Class Begins: January 12, 2026
Why Liberty Mutual?
Pay Details:
* Starting base salary is $45K with opportunity for growth.
* Average earnings range from $55K-$75K through a combination of base salary and generous commission.
* Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Licensed Sales Representative, Inbound Remote position is available for candidates based in the states of Idaho, Montana, Wyoming and Georgia. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
* Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
* Comprehensive medical benefits from Day 1.
* No cold calls, all incoming warm leads.
* Opportunities for rewards and recognition.
* Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
* All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
* 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
* Strong, engaging interpersonal and persuasion skills needed to close sales.
* Ability to communicate well to both prospects and customers.
* Excellent analytical, decision-making and organizational skills.
* Strong typing capabilities and PC proficiency.
* Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyBilingual Customer Benefit Advisor I
Boise, ID job
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Performance Based Incentive Plans
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
Minimum starting hourly rate is $22.00
The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers.
To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures.
In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners.
In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center.
**Principal Duties and Responsibilities**
+ Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions.
+ Meet or exceed company goals and metrics to guarantee the best experience for customers.
+ Be open and motivated by feedback and guidance to be at your best for customers.
+ Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism.
+ Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday.
+ Reliable attendance in accordance with contact center attendance guidelines.
+ Successfully complete all required training and associated support periods.
+ Ability to obtain information from multiple systems and relay to customers in a seamless manner.
+ Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency.
+ Utilize resources and tools to accurately respond to customer inquiries.
+ Demonstrate a passion for the values outlined in value statements.
+ May perform other duties as assigned.
**Job Specifications**
+ 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area.
+ Highschool diploma or GED required.
+ Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks.
+ A passion for helping customers and exceeding their expectations with high integrity.
+ Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages.
+ Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish.
+ Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need.
+ Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors.
+ Familiarity with Microsoft applications such as Outlook, Word, and Excel.
+ Intellectual curiosity and a desire to continually learn and grow.
+ An excellent work ethic and ability to adapt and work successfully in a continually changing environment.
+ Dependability - being available when needed by teammates and customers.
+ Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face.
+ Must meet attendance requirements and in office expectations when applicable.
~IN3
\#LI-LM2022
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$62,400.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Insurance Advisor Sales Trainee
Boise, ID job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Customer Service, Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
10
**What Is the Opportunity?**
Are You a New Grad? Launch Your Career in Insurance Sales!
What You'll Do:
Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage.
Your Growth Journey:
-Comprehensive Paid Training: we invest in making you an expert
-Real Impact from Day One: manage your client relationships and close deals
-Master Consultative Selling: no pushy tactics, just genuine problem-solving
What Success Looks Like:
-Converting warm leads to customers, no cold calling required.
-Build lasting client relationships through strategic outbound communication.
-Analyze customer needs and recommend tailored insurance coverage
-Drive revenue through authentic, consultative conversations
-Thrive in a fast-paced, results-driven environment
The Package:
-Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K.
-Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more!
The Schedule:
-Start Date: January 12th, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST
Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future.
*As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Manager, Payment Integrity
Boise, ID job
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
The Manager of Payment Integrity (PI) leads the strategic design, implementation, and execution of programs aimed at improving payment accuracy and enhancing member affordability. This role serves as a key liaison for reimbursement policy and PI initiatives, ensuring alignment between cost-of-care objectives and departmental priorities through structured governance, ideation, and business case development. The Manager oversees program-level performance tracking to ensure measurable impact and continuous improvement. In close collaboration with Health Care and Finance divisions, this role supports enterprise-wide cost-of-care strategies by identifying operational efficiencies, uncovering savings opportunities, and fostering innovative partnerships that expand the reach and effectiveness of PI initiatives.
Essential Responsibilities:
Leads the development and execution of enterprise-wide Payment Integrity strategies aligned with financial and operational goals.
Oversees a comprehensive suite of pre- and post-payment programs-including claims editing, audits, subrogation, readmission reviews, and coordination of benefits-while continuously refining approaches to address evolving trends such as value-based care, regulatory shifts, and emerging fraud schemes.
Manages external vendors supporting audits, analytics, and fraud detection. Ensures accountability through robust service-level agreements (SLAs), key performance indicators (KPIs), and contract negotiations. Monitors and reports on recovery rates, audit turnaround times, and dispute resolution outcomes.
Directs Fraud Waste and Abuse (FWA) detection efforts in collaboration with Special Investigations Unit (SIU) and compliance teams. Leverages predictive analytics and rules engines to identify suspicious billing patterns, ensuring timely investigation, documentation, and resolution.
Ensures compliance with ICD-10, CPT/HCPCS, DRG, and CMS guidelines to support accurate coding and reimbursement. Serves as a subject matter expert on complex coding issues and documentation standards, providing training and oversight to internal teams and vendors.
Integrates Payment Integrity efforts with care quality initiatives, targeting avoidable readmissions and preventable complications. Maintains compliance with CMS, Medicaid, ACA, and state-specific regulations. Leads audit responses and represents the organization in national forums such as AHIP, AAPC, HPRI, NHCAA, New York State DFS, DOH, and HPA.
Champions the adoption of Artificial Intelligence (AI), machine learning, and automation in audit workflows and fraud detection. Pilots emerging technologies and integrates them into core operations. Collaborates with IT and analytics teams to enhance data infrastructure and reporting capabilities.
Partners across Claims Operations, Finance, Provider Relations, Compliance, IT, and Care Management to embed Payment Integrity throughout the organization. Translates complex technical concepts into actionable insights for diverse stakeholders.
Responsible for oversight, management, development, implementation, and communication of department programs.
Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback, including regular one-on-ones and performance evaluations, for direct reports.
Develop annual department budgets. Monitor spending versus the planned budgeted throughout the year and take corrective action where needed.
Coordinate business activities by maintaining collaborative partnerships with key departments.
Responsible for process improvement and working with other departments to improve interdepartmental processes. Utilize lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities.
Actively participate as a key team member in Manager/Supervisor meetings.
Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
SUCCESS PROFILE
Work Experience: A minimum of 5 years of progressive experience in healthcare operations. Expertise in claims processing, clinical coding, reimbursement strategies, and/or fraud prevention required. Demonstrated success in strategic planning, vendor oversight, and cross-functional collaboration to drive operational excellence and cost containment required.
Education, Certificates, Licenses: Bachelor's degree required. Candidates with an associate's degree and 2 years of relevant experience, or a high school diploma and 4 years of relevant experience, in addition to the required minimum years of Work Experience will also be considered Preferred area of focus: Healthcare Operations, Statistics, or a related field.
Knowledge: Proven track record of leading operational initiatives from concept through execution, with a focus on provider reimbursement and claims payment integrity. Deep expertise in managed care claims coding, including CPT, ICD, HCPCS, Revenue Codes, and comprehensive understanding of federal and state Medicaid payment regulations. Proficient in Excel and SQL, leveraging data analysis to drive informed business decisions without reliance on technical support.
Competencies
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Partnerships
Customer Focus
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time.
Skills:
Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyProperty Desk Adjuster
Moscow, ID job
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at **********************
Overview:
Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution.
Key Responsibilities:
- Planning and organizing daily workload to process claims and conduct inspections
- Investigating insurance claims, including interviewing claimants and witnesses
- Handling property claims involving damage to buildings, structures, contents and/or property damage
- Conducting thorough property damage assessments and verifying coverage
- Evaluating damages to determine appropriate settlement
- Negotiating settlements
- Uploading completed reports, photos, and documents using our specialized software systems
Requirements:
- Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces
- Strong interpersonal communication, organizational, and analytical skills
- Proficiency in computer software programs such as Microsoft Office and claims management systems
- Self-motivated with the ability to work independently and prioritize tasks effectively
- High school diploma or equivalent required
- Previous experience in insurance claims or related field is a plus but not required
Next Steps:
If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps.
Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
Field Rep - ID
State Line, ID job
Join the JMI Reports national team of Field Reporters and start earning money this week!
Now's your chance to choose your hours and workload while earning supplemental income from a national insurance services company. Plus, there are no selling or certifications required. We pay weekly for all jobs completed. In most cases, you can start earning money this week!
JMI Reports has an immediate demand for field reporters nationwide to complete residential and commercial property insurance surveys as needed. Experience in insurance isn't essential to handle this role. All jobs are delivered on our easy-to-use mobile app, and you can accept or decline the order after seeing the location and fee.
Our typical assessments are as easy as using your phone to take pictures of the property and answer a few basic property questions through our user-friendly BlueSkyVUE app (available for free on the App Stores). We'll combine the data you collect with many other data elements to produce the final comprehensive product for our customers.
Insurance Agency Owner - Idaho
Boise, ID job
Business owner. Community leader. Protector of dreams. That's what makes an American Family Insurance Agency Owner. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. If you're looking for a chance to build a business and own your future - we're interested in you! Apply today.
We currently have opportunities available throughout the state of Idaho.
At American Family, we're seeking highly motivated individuals with a demonstrated track record of success and eagerness to accomplish something that takes time, energy, and commitment. Do you possess a strong work ethic and have an inner drive that makes you hungry for success?
Agency Owners operate as independent contractors, representing American Family and its products exclusively. As an agency owner, you'll be responsible for your agency's overall management, sales, and growth. You'll also hire your team and work with them to meet the strategic business goals you set.
Reasons why you should become an American Family Insurance Agency Owner:
Financially Fit: with nearly $8 billion in policyholder equity, American Family has the financial security to protect the dreams of your policyholders
Fortune 500 company that is among the largest Property and Casualty insurance groups
Offer American Family Insurance products as well as products and services through our subsidiary partners
Training and support from a local team - from marketing, prospecting, business consultation and more
Unlimited compensation potential including a New Agency Owner Incentive Program
Requirements
Obtain Property and Casualty and Life and Health insurance licenses
Ability to pass a motor vehicle, financial/credit and criminal background check
Interested in learning more? Contact a recruiter or join our Talent Community!
We believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.
#LI-AS4
Auto-ApplyCredit Specialist - Train Onsite Work from Home. Salary up to $20.69/hourly. Coming Soon!
Meridian, ID job
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Schedule will require evenings, nights, and weekends.
This position requires you to complete training on site at 2150 S. Bonito Way Meridian, Idaho. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.
The Credit Maintenance Specialist is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies.
Responsibilities:
Interact with clients assigned through inbound calls and process queue work
Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank references
Analyze information to judge credit worthiness
Assist in client issue resolution and addressing credit needs
Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards
Aid in ensuring consistency and quality of process across the company
Support cross-training and line-balance opportunities to assist business partners
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
1-3 years of relevant experience
Experience in credit, lending, and working within a financial department
Working knowledge of interpreting online reports from Experian and/or Dun & Bradstreet
Demonstrated skills in analyzing and interpreting financial documents such as tax returns, annual statements, balance sheets, and signature validations
Proficient computer skills with a focus on Microsoft Office applications (Word, Excel and PowerPoint)
Basic knowledge of the organization and its policies required
Consistently demonstrates clear and concise written and verbal communication
Education:
High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Attached resume is required in order to be considered for this position.
Schedule will require evenings, nights, and weekends.
This position requires you to complete training on site at 2150 S. Bonito Way Meridian, Idaho. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.
We Offer:
Competitive rates up to $20 per hour
Day 1 Health Benefits
Flexible Work Strategies
Collaborative team environment
401(k) match
Tuition Reimbursement
Dental insurance
Vison insurance
Paid parental leave
Paid time off
Full time only - 40 hours per week
#CustomerSupport
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Job Family Group:
Operations - Services
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Job Family:
Credit Maintenance
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Time Type:
Full time
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Primary Location:
Meridian Idaho United States
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Primary Location Full Time Salary Range:
$40,960.00 - $53,440.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Dec 03, 2025
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
Auto-ApplyRegulatory Compliance Legal Assistant
Meridian, ID job
Regulatory Compliance Legal Assistant - Applications accepted through 12/05/25
United Heritage Insurance exists to help people achieve financial security and peace of mind through quality insurance products. We accomplish this by being a caring and trusted partner who delivers outstanding customer service.
The Regulatory Compliance Legal Assistant serves one or more companies within the United Heritage enterprise, performing work on diverse legal and compliance assignments of moderate scope or complexity, and exercising independent judgment and discretion. This position supports the legal and compliance team by conducting legal research, drafting documents, monitoring regulatory changes, assisting with policy implementation, and assisting with miscellaneous legal and compliance matters applicable to the United Heritage enterprise.
Primary Responsibilities
Monitor, research, analyze, and summarize legal and regulatory requirements
Analyze and update existing corporate, legal, and compliance policies and related documentation
Manage compliance repositories developed by the Legal Department, including, but not limited to, the contract repository, compliance calendar, and eCPM
Help in the development, review, and creation of new policies, procedures, training materials, and manuals
Support the implementation, monitoring, and training of employees on legal and compliance policies and programs
Work with various departments on compliance matters and to ensure adherence to regulations
Support vendor due diligence processes, including screening and ongoing monitoring, to manage risk and ensure compliance
Assist in the research, development, filing, negotiation, and approval process for policy forms/rates/rules
Assist in tracking the review of marketing/advertising material
Coordinate and track reviews of legal contracts, correspondence, and other documents
Manage and organize legal and compliance records, maintaining both electronic and physical files
Assist in responding to third-party subpoenas and record requests
Manage agent appointment process, including all online agent appointment systems and document maintenance
Maintain state licensing requirements manual and report pertinent changes
Process agent terminations
Submit required documentation, such as dividend declaration notices, surplus note documentation, officer change notices, and Secretary of State annual reports to state regulators
Additional Responsibilities
Provide general legal and compliance support as requested
Prepare miscellaneous year-end documents for accounting as requested
Coordinate Legal Department meetings
Compile Legal Department Board Reports
Assist with audit requests, data calls, market conduct exams, and DOI reviews
Support the coordination and management of the Legal Department budget
Management of Legal Department vendor accounts
Coding and processing Legal Department invoices
Other duties as assigned
Knowledge and Skill Requirements
Strong research, problem-solving, critical thinking, and analytical skills
Advanced oral and written communication and interpersonal skills
Strong attention to detail, accuracy, organization, and timeliness
Ability to prioritize workload and flexibly change course
Strong process improvement abilities
Ability to work independently with minimal supervision, escalating non-routine issues with recommendations for solutions
Proficiency with legal research software (Westlaw and/or Lexis/Nexis), Microsoft Office suite, insurance filing systems (SERFF and UCAA), and ability to learn company-specific systems
Obtain (or be willing to) and maintain a Notary Public commission in good standing in Idaho
Expressive of United Heritage Core Beliefs: We Care, Relationships Matter, Do the Right Thing, Own It, Believe its Possible"
Preferred Qualifications
Bachelors degree preferred
Legal and regulatory compliance work experience preferred
Knowledge of insurance industry processes, compliance regulations, and standards preferred
Working Conditions
Work is performed in an office environment. May sit for extended periods of time. Visual acuity to perform reading and computer functions.
Workplace Culture and Benefits
United Heritage Financial Group is an established and growing company. We offer a flexible work environment and pride ourselves on a culture of innovation and inclusion. Our company offers professional development, mentorship, and opportunities to give back to the communities we serve. Our competitive compensation and benefit package includes a 401(k) plan with company match and immediate vesting, profit sharing, company-paid disability, paid parental leave, a paid volunteer day, 11.5 paid holidays plus an additional floating holiday, and a generous PTO/vacation plan based on length of service with the company.Our standard full-time work week is 37.25 hours/week we close at 3:00 on Fridays to kick off the weekend! United Heritage firmly believes in supporting employees and our community; we actively support local charitable agencies and make sustainability and social responsibility a priority.
This position is eligible for healthcare, dental, and vision benefits on day one and a new hire mentor program to support a successful onboarding experience!
All employees will be subject to a criminal and credit background check as a requirement of employment.
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