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Become A Parts Associate

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Working As A Parts Associate

  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Getting Information
  • Selling or Influencing Others
  • Performing for or Working Directly with the Public
  • Deal with People

  • Make Decisions

  • Repetitive

  • $31,000

    Average Salary

What Does A Parts Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Parts Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Parts Associate Career Paths

Parts Associate
Technician Team Leader Store Manager
District Manager
7 Yearsyrs
Technician Team Leader Manager
Service Manager
6 Yearsyrs
Technician Team Leader Owner
Co-Owner
6 Yearsyrs
Service Advisor Driver Foreman
Warehouse Manager
5 Yearsyrs
Service Advisor Shop Foreman Operations Manager
Supply Chain Manager
10 Yearsyrs
Service Advisor Shop Foreman Service Manager
Fleet Manager
7 Yearsyrs
Parts Specialist Sales Consultant Internet Sales Consultant
Internet Sales Manager
6 Yearsyrs
Parts Specialist Sales Consultant Buyer
Material Manager
9 Yearsyrs
Parts Specialist Specialist Operation Supervisor
Logistics Supervisor
5 Yearsyrs
Service Technician Foreman Store Manager
Parts Manager
6 Yearsyrs
Service Technician Foreman Superintendent
Quality Control Manager
7 Yearsyrs
Service Technician Field Service Technician Account Manager
Commercial Account Manager
8 Yearsyrs
Delivery Driver Specialist Buyer
Inventory Control Manager
6 Yearsyrs
Delivery Driver Electrician Warehouse Manager
Warehouse Operations Manager
7 Yearsyrs
Delivery Driver Coordinator Logistics Coordinator
Shipping Manager
5 Yearsyrs
Service Writer Shop Foreman Parts Manager
Commercial Sales Manager
7 Yearsyrs
Service Writer Legal Assistant Executive Assistant To President
Administrative Services Manager
7 Yearsyrs
Service Writer Buyer Contracts Manager
Commercial Manager
7 Yearsyrs
Automotive Technician Technical Service Advisor Assistant Service Manager
Store Services Manager
5 Yearsyrs
Sales Consultant Internet Sales Consultant Car Wash Manager
Wholesale Manager
5 Yearsyrs
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Average Length of Employment
Parts Counterman 4.8 years
Parts Advisor 3.7 years
Parts Person 3.4 years
Parts Coordinator 3.2 years
Auto Parts Clerk 3.1 years
Parts Technician 3.1 years
Parts Sales Person 2.9 years
Parts Specialist 2.7 years
Counter Person 2.6 years
Parts Associate 2.0 years
Parts Driver 1.9 years
Parts Puller 1.9 years
Parts Runner 1.7 years
Top Careers Before Parts Associate
Cashier 13.1%
Manager 5.3%
Technician 4.6%
Associate 3.8%
Server 2.8%
Top Careers After Parts Associate
Technician 7.1%
Cashier 6.6%
Driver 3.7%
Manager 3.6%
Mechanic 2.7%

Do you work as a Parts Associate?

Top Skills for A Parts Associate

  1. Customer Service
  2. Parts Delivery
  3. Inventory Control
You can check out examples of real life uses of top skills on resumes here:
  • Responded to customer inquiries to achieve consistent customer service levels, updated parts databases and monitored inventory to ensure optimal levels.
  • Developed several reports to analyze cost effective routing of parts delivery to outside customers.
  • Developed an inventory control procedure for tracking returns.
  • Arranged parts inventory and monitored cleanliness of storage area to ensure compliance with safety regulations.
  • Deliver auto parts on high demand to multiple locations Maintain safe and professional driving conduct under all conditions Customer assistance

Parts Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,559 Parts Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Parts Associate Resume

View Resume Examples

Parts Associate Demographics

Gender

Male

71.0%

Female

21.7%

Unknown

7.3%
Ethnicity

White

63.6%

Hispanic or Latino

16.4%

Black or African American

11.5%

Asian

5.4%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

55.0%

German

10.0%

Portuguese

7.5%

Japanese

7.5%

Swedish

2.5%

Chinese

2.5%

Mandarin

2.5%

French

2.5%

Macedonian

2.5%

Carrier

2.5%

Russian

2.5%

Polish

2.5%
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Parts Associate Education

Schools

Universal Technical Institute

33.7%

University of Phoenix

11.4%

Universal Technical Institute-Motorcycle Mechanics

7.9%

NASCAR Technical Institute

4.5%

The Academy

3.5%

Valencia College

3.0%

Texas A&M University

3.0%

Kennesaw State University

3.0%

Broward College

3.0%

University of North Texas

2.5%

Florida State College at Jacksonville

2.5%

Kirkwood Community College

2.5%

West Virginia University

2.5%

Des Moines Area Community College

2.5%

Austin Community College

2.5%

Columbus State Community College

2.5%

Remington College

2.5%

Liberty University

2.5%

Community College of Rhode Island

2.5%

University of New Mexico

2.5%
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Majors

Business

23.6%

Automotive Technology

17.2%

Criminal Justice

7.8%

General Studies

5.9%

Accounting

4.6%

Management

3.8%

Industrial Technology

3.6%

Psychology

3.4%

Computer Science

3.2%

Electrical Engineering

3.2%

Communication

3.0%

Mechanical Engineering Technology

2.7%

Education

2.6%

Health Care Administration

2.6%

Nursing

2.3%

Liberal Arts

2.2%

Finance

2.2%

Mechanical Engineering

2.1%

Kinesiology

2.0%

Marketing

2.0%
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Degrees

Other

40.2%

Bachelors

25.7%

Associate

18.9%

Certificate

6.6%

Diploma

4.5%

Masters

3.1%

License

0.5%

Doctorate

0.4%
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Top Parts Associate Employers

Jobs From Top Parts Associate Employers

Parts Associate Videos

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