Parts Associate

Top Parts Associate Skills

Below we've compiled a list of the most important skills for a Parts Associate. We ranked the top skills based on the percentage of Parts Associate resumes they appeared on. For example, 18.2% of Parts Associate resumes contained Customer Service as a skill. Let's find out what skills a Parts Associate actually needs in order to be successful in the workplace.

The six most common skills found on Parts Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Parts Associate jobs:
  • Responded to customer inquiries to achieve consistent customer service levels, updated parts databases and monitored inventory to ensure optimal levels.
  • Respond to customers via phone and email using professionalism problem solving skills exemplary customer service.
  • Received multiple Customer Service Recognition Awards for maintaining Mercedes-Benz Standards of Excellence.
  • Provided exceptional customer service to customers inquiring about parts.
  • Increased customer loyalty by providing quality customer service.
  • Contribute to repeat and referral business by using strong customer service and problem solving skills.
  • Provided excellent customer service for repair inquires and call customers when ordering parts.
  • Provide Great Customer Service, Stock The Shelves, Maintenance, Provide Automotive Services
  • Utilized sage parts guidelines for customer service for all customer and vendor contacts.
  • Maintain customer service in person, over the phone and through emails.
  • Serve as the primary customer service personnel in the branch.
  • Provide superior customer service and sales assistance in the parts department
  • Deliver Parts, customer service, shipping and receiving
  • Handle front desk sales and customer service.
  • Increased brand loyalty through customer service resolution.
  • Performed basic maintenance; oil changes, battery installs, and tire installations Provided customer service
  • Provide customer service to any and all customers in Napa and True Value environments.
  • Counter Sales for Parts * Customer Service * Stocking
  • Cashier Customer service Stocked shelves Janitorial work
  • Display management Customer Service Clothing orders and receiving Multi-line phone system

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2. Parts Delivery

high Demand
Here's how Parts Delivery is used in Parts Associate jobs:
  • Developed several reports to analyze cost effective routing of parts delivery to outside customers.
  • Started as Parts Delivery Driver and was quickly promoted to Sales Associate.
  • Inventory, stocking, parts delivery, shipping, receiving, warehouse maintenance
  • Coordinate parts delivery to clientele with multiple drivers.
  • Coordinated parts delivery to and from dealership.
  • Sell parts ; answer phone ; parts delivery
  • Processed retail orders for car parts Expited processing of parts delivery for high-volume customers
  • Inventory Management Reynolds & Reynolds Experience Parts Delivery Driver

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3. Inventory Control

high Demand
Here's how Inventory Control is used in Parts Associate jobs:
  • Developed an inventory control procedure for tracking returns.
  • Organized better system for inventory control.
  • Inventory Control, control shrinkage, create purchase orders and place the orders with the vendor, Receive and verify parts.
  • Maintained inventory control by placing orders, receiving orders, and reconciling the monthly statement with packing slips.
  • Generated internal billing for $300,000 in merchandise authorizations and inventory control returns with close attention to detail.
  • Counter parts sales, wholesale parts sales, shipping & receiving, internet sales, inventory control.
  • Inventory control, customer service, retail and showroom sales, and problem solving.
  • Organized products on-hand so that shelves were kept orderly for inventory control.
  • Utilized Reynolds & Reynolds software for sourcing, billing and inventory control.
  • Assist with inventory control of parts within the software management system.
  • Provide inventory control, parts sales and supply to field technicians.
  • Create and document stronger inventory control processes and procedures.
  • Designed and implemented the teams in-house inventory control system.
  • Inventory control and order supplies.
  • Inventory control, shipping, receiving
  • Inventory control Logged in purchase orders, pulled orders and prepared shipments
  • Update inventory control system and parts catalogue.
  • Sell Parts to customers * Inventory Control
  • inventory control forklift operation to move heavy part to desired location in work area .
  • Maintain a manual inventory control through a excel spreadsheet.

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4. Parts Inventory

high Demand
Here's how Parts Inventory is used in Parts Associate jobs:
  • Arranged parts inventory and monitored cleanliness of storage area to ensure compliance with safety regulations.
  • Maintain the parts inventory for neatness, accuracy (daily cycle counts), and correct stocking levels.
  • Maintained our parts inventory and was in charge of the end of year inventory count.
  • Maintain and secure parts inventory; kept minimum inventory with just in time system.
  • Maintain a quality parts inventory while selling parts and services as needed.
  • Set up maintenance shop and parts inventory area for new maintenance facility.
  • Assisted in managing parts inventory and the appearance of the store.
  • Developed a solid working knowledge of parts inventory to restore equipment.
  • Assist in managing the entire parts inventory for dealership.
  • Assisted outside vendors by assessing the warehouse parts inventory.
  • Helped maintain the integrity of the parts inventory.
  • Maintained parts inventory in the warehouse.
  • Maintained parts inventory to 100 percent.
  • Oversee and manage stocked parts inventory.
  • Maintain record of parts inventory.
  • Kepted parts inventory well stocked, controlling shrinkage.
  • Maintain adequate parts inventory levels in fast-moving parts catagories Allocate parts in the Automation System.
  • Ordered parts Managed parts inventory Handled cash and credit transactions Customer quality and service
  • Maintained customer satisfaction Delivered parts Pulled orders for customers Stocked parts inventory
  • Maintained Customer Data Base Information Arranged & stocked retail parts center Customer Service Parts inventory & stocking

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5. Auto Parts

high Demand
Here's how Auto Parts is used in Parts Associate jobs:
  • Deliver auto parts on high demand to multiple locations Maintain safe and professional driving conduct under all conditions Customer assistance
  • Completed bi-weekly inventory on auto parts.
  • Stocked auto parts, processed items, identified appropriate stock levels, shipping/receiving dock, and loaded/unloaded different auto parts.
  • Deliver auto parts and inventory to automobile repair shops or other automobile sales stores in the bay area.
  • Assist customers in finding necessary auto parts; pull the parts if good, off used vehicles.
  • Provided counter sales and answered inbound inquiry phone calls from customers needing assistance with auto parts.
  • Assisted customers with their auto parts questions and needs (either in-person or via telephone).
  • Provided service to customers in the retail sales area of auto parts and equipment.
  • Packaged auto parts to engines, transmissions, and fuel pumps for assembly.
  • Managed special parts orders and the ordering of auto parts reference books.
  • Managed the distribution of auto parts to retail and wholesale clients.
  • Oversee delivery of auto parts and cater to customer needs.
  • Assisted customers with their need for auto parts and accessories.
  • Company was purchased by Advanced Auto Parts.
  • Stocked auto parts and kept weekly inventory.
  • Order and receive auto parts.
  • Researched and retrieved auto parts.
  • Inventory of all auto parts.
  • Stock, store, count, pull, check, receive auto parts and delivering parts.
  • Advance auto parts | edwin miller Blvd Martinsburg wv

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6. Special Order Parts

high Demand
Here's how Special Order Parts is used in Parts Associate jobs:
  • Receive and put away stock order parts as well as special order parts.
  • Stock and special order parts orders - Parts deliveries - Stocking parts shelves
  • Assisted retail customers with purchase of stock and special order parts.
  • Notified customers when special order parts were in.

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7. Service Department

high Demand
Here's how Service Department is used in Parts Associate jobs:
  • Order parts for customers, Notify customers of parts arrival, keep parts warehouse stocked, Order parts for service department.
  • Worked between parts department and service department and was responsible for marrying the two to each of their satisfactory.
  • Assisted our service department, collision center, and walk-in customers in the procurement of necessary automobile components.
  • Worked closely with Service Department, assisting with parts procurement, distribution, and inventory maintenance.
  • Provided excellent customer service to retail clients as well as support to the service department.
  • Procure, maintain, and select inventory for retail sales and Service Department support.
  • Answer in coming calls for parts orders, sales department or service department.
  • Assist customers diagnose and repair or offer our service department care.
  • Worked at sales counter and service department selling and selecting parts.
  • Processed all pricing requests and orders for the EMD Service Department.
  • Transported parts and tires from the warehouse to the service department.
  • Worked with service department in ordering of parts for repairs.
  • Coordinate with suppliers and service department for completion of work.
  • Work directly with service department to get technicians parts ordered.
  • Completed minor repairs in the service department.
  • Located and ordered parts for service department.
  • Prepared the facility every morning for that day's events, including cleaning the showroom, service department and garage.
  • Looked up and ordered parts from various manufacturers and other sources to satisfy service departments needs.
  • Stocked inventory once a week on truck days Provided the service department with parts for service tickets
  • Aided in service department workflow Completed inventory and ordered parts as needed

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8. Correct Parts

high Demand
Here's how Correct Parts is used in Parts Associate jobs:
  • Researched and provided the correct parts requested by our customers and have readily available upon arrival to reduce customers down time.
  • Worked closely with technicians to order correct parts so vehicles would be repaired in the most efficient manner.
  • Partnered with technicians for correct parts to be ordered to meet our goals as a team.
  • Controlled continuous flow of correct parts to associates, robots and machines on assembly line.
  • Provide customers (both internal and external) with correct parts for their vehicle.
  • Handled 27 technicians needs and managed inventory by ordering correct parts for service technicians.
  • Worked front counter answering phones and helping wholesale/retail customers order and receive correct parts.
  • Be sure shop technicians receive correct parts needed for client vehicle repairs.
  • Researched engine and manufacturing drawings to provide technicians with correct parts.
  • Use GM service info to obtain correct parts for recalled vehicles.
  • Interact with customers to order their correct parts for their vehicles.
  • Provide customer with correct parts and fitment for their bike.
  • Receive correct parts into inventory and organize per customer name.
  • Ensured correct parts was in stock and delivered.
  • Resolved issues related to damaged or incorrect parts.
  • Assist technicians with finding correct parts needed.
  • Contributed to company sales by assisting customers in locating correct parts needed for repair Completed estimates for service repairs
  • helped retail customers find the correct parts for their vehicles
  • Served customers in finding correct parts for trucks Warehouse inventory control Shipping and receiving.
  • Help customers find correct parts for application of motorcycle, atv, or pwc Merchandising / Organizing parts

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9. Warranty Claims

high Demand
Here's how Warranty Claims is used in Parts Associate jobs:
  • Handle warranty claims directly with manufacturer on machines that are still covered under those provisions.
  • Handled various warranty claims, and warranty discards.

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10. Inventory Management

high Demand
Here's how Inventory Management is used in Parts Associate jobs:
  • Performed all duties associated with inventory management, order fulfillment and replenishment for business in commercial food equipment sales and service.
  • Performed inventory management for an Air Conditioning and Plumbing Contractor.
  • Assisted with showroom organization as well as inventory management.
  • Inventory Management - Monitoring inventory through a Just-In-Time system.
  • Provided oversight of inventory management and processed purchase orders
  • Inventory management including ordering and receiving automotive parts
  • Develop and implement efficient inventory management procedures.
  • Experienced in customer service, delivery driver, inventory management, service work.
  • Use ADP systems for billing and inventory management.
  • Inventory management, parts ordering.
  • Retail customer relations/sales, specialized orders/needs Specialty outside vendor inventory management and planning
  • Monitor inventory paperwork and ordering to ensure proper inventory management.
  • Inventory management, loss prevention, stock, inventory, and planograms.

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11. Parts Counter

high Demand
Here's how Parts Counter is used in Parts Associate jobs:
  • Worked the internal parts counter of a used-car reconditioning site, dealing directly with technicians on the third shift.
  • Work the Parts to Service counter and fill in at the Parts counter.
  • Assisted customers and service mechanics at the parts counter
  • Promoted from driver to parts counter.
  • Helped customers at parts counter.
  • Attend customer service parts counter.
  • Assist technicians at the back parts counter in a timely fashion to look up and deliver parts for service jobs.
  • Worked as a parts counter person helping customers find the parts they need as well as take phone calls.
  • Worked at parts counter assisting customers with service hard parts and asscessories for customization of motorcycles.

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12. Body Shops

high Demand
Here's how Body Shops is used in Parts Associate jobs:
  • Quoted and sold wholesale parts orders for other automobile dealerships, body shops, and independent shops.
  • Ordered parts and supplies for technicians, dealers and body shops across Michigan and Ohio.
  • Take vehicles to other body shops to get mechanical work done.
  • Handle orders from local body shops and auto parts.
  • Handled the Parts Trader system for body shops.
  • Deliver parts to surrounding body shops and dealers.
  • Delivered auto repair parts to body shops and auto repair facilities Checked in all parts orders Provided exceptional customer service
  • Create a "go-to" brand for Ourisman that body shops and mechanical repair shops would be able to identify with.

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13. Cycle Counts

high Demand
Here's how Cycle Counts is used in Parts Associate jobs:
  • Performed inventory control processes such as daily cycle counts and verifying invoices received
  • Stocked shelves and helped with inventory counts and cycle counts to ensure loss prevention of product.
  • Conduct or participate in periodic physical inventory and daily cycle counts of all merchandise.
  • Research, locate, and order all special-order parts, conduct inventory cycle counts.
  • Perform daily cycle counts by physical inventory, researching discrepancies and approving variances.
  • Maintain inventory through daily cycle counts, monthly, and yearly inventory.
  • Manage cycle counts and adjustments for accurate daily inventory levels.
  • Provide daily cycle counts to ensure that inventory is correct.
  • Perform no they inventory audit and cycle counts.
  • Perform cycle counts and participate in physical inventories.
  • Perform daily cycle counts to ensure inventory integrity.
  • Preform monthly cycle counts to reduce shrinkage.
  • Participate in year-end inventory and cycle counts.
  • Perform Inventory and cycle counts.
  • Perform cycle counts as requested.
  • Helped manage inventory by doing cycle counts daily and stock new parts - Received parts in their purchasing system against purchase orders/requisitions
  • Pulled, processed and shipped overnight and weekly orders for customers Adjusted inventory in system after weekly cycle counts
  • Followed all safety procedures and polices.Daily cycle counts and keeping warehouse stocked and clean.
  • Collected data for regular cycle counts and completed weekly planograms.
  • Receive daily truck Warehouse inventory Pull return orders Add parts to inventory Cycle counts Fed EX and UPS

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14. Phone Calls

high Demand
Here's how Phone Calls is used in Parts Associate jobs:
  • Cashier, Maintain Customer Information, Special Parts Orders, Answer Phone Calls, Maintain Inventory, and Work directly with technicians
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
  • Performed duties of parts associate, including answering phone calls and directing them to necessary departments.
  • Assisted countermen in answering phone calls and attending to inquiries on wholesale and retail sales.
  • Executed order requests by mechanics and provided customer service support for phone calls and emails.
  • Answer phone calls to help find out information on parts for certain vehicles.
  • Take parts phone calls and help customer find and order parts requested.
  • Answer phone calls and set appointments Answer questions concerning parts availability.
  • Assisted with wholesale Accounts purchases, Phone Calls & Delivery coordination.
  • Answer phone calls and direct them to the appropriate staff member.
  • Answered phone calls and provided price quotes and other information.
  • Answered phone calls and handled customer requests and complaints.
  • Answered phone calls and helped customers over the phone.
  • Answer phone calls and completing transactions on the phone.
  • Answer phone calls to assist customers with orders.
  • Monitored representatives phone calls for quality control purposes.
  • Assist customers with tracking,ETA and other information on purchase orders via phone calls or email.
  • Answer and return phone calls Supervise tire dept.

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15. Part Numbers

average Demand
Here's how Part Numbers is used in Parts Associate jobs:
  • Updated superseded part numbers and controlled obsolescence.
  • Maintained EMD's entire non-published part numbers price list.
  • Verified serial/part numbers on all inbound shipments.
  • Set up new part numbers from parts books, Parts and Service News, and ERL's.

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16. Parts Sales

average Demand
Here's how Parts Sales is used in Parts Associate jobs:
  • Specialized in wholesale division of parts sales
  • Take payments, outstanding check list, orientation vouchers, customer service, file, parts sales, service and inventory
  • Hit the ground running by having department leading parts sales during first six months on the job.
  • Retail and wholesale parts sales, occasional delivery driving, receiving and stocking, and inventory maintenance.
  • Received a promotion to the Aftermarket Parts Sales Manager - Western Region within one year.
  • Prepared training manual and training program for parts sales quote to order process and procedures.
  • Job Duties: retail and wholesale automotive parts sales at back parts counter.
  • Trained new employees in parts sales as well as shipping/receiving.
  • Monitored all parts sales and transactions for accuracy.
  • Wholesale and Customer Parts Sales, Cash handling
  • Facilitated high volumes of parts sales.
  • Increase and maintain retail parts sales.
  • Store housekeeping, parts sales associate.
  • Service Parts Associate, [ ] Manage refrigeration system parts sales to end user customers.
  • Accepted cash / credit for parts sales Accepted sales dept.
  • Retail parts counter sales Parts sales to service dept.
  • Wholesale auto parts sales- Oversaw customer order process from application to delivery- Maintained large multifaceted customer accounts
  • Developed foundational skills for customer service Generated enthusiasm for racing by supporting shop team Gained initial exposure to internet parts sales

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17. Customer Orders

average Demand
Here's how Customer Orders is used in Parts Associate jobs:
  • Received daily parts supplies and separated into specific customer orders with high degree of accuracy and efficiency.
  • Work at parts counter handling customer orders through phone, email and in person.
  • Maintained running log of inventory flow to insure timely completion of customer orders.
  • Identified shortages in customer orders and quickly acted to remedy these shortages.
  • Store the stock order and stage the customer orders for delivery.
  • Provide services for the prompt and accurate shipping of customer orders.
  • Placed customer orders using Dealer Parts Internet computer Data Base.
  • Pull customer orders and route deliveries.
  • Fill customer orders from stock.
  • Provided Customer Service Received, Placed and Processed Customer Orders
  • Wait on Customers & Technicians Answer Phones Forklift Operations Pull customer orders Billing Inventory
  • Processed / delivered customer orders for major accounts in a timely manner .
  • Answer phones Order parts Fill customer orders Fill service orders

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18. Purchase Orders

average Demand
Here's how Purchase Orders is used in Parts Associate jobs:
  • Perform daily audits of randomly generated purchase orders and locations.
  • Issue and ensure accuracy of forecasts and purchase orders to meet production requirements.
  • Check in orders and verify parts match purchase orders in our system.
  • Order parts for purchase orders, parts orders and inventory purposes.
  • Receive purchase orders and transfer parts and merchandise to requesting locations.
  • Enter customer purchase orders emailed, or faxed from customers.
  • Assist instructors and students with purchase orders and returns.
  • Issued and tracked purchase orders to ensure prompt payment.
  • Used QuickBooks to log parts and create purchase orders.
  • Created service tickets and purchase orders on computer.
  • Process purchase orders and vendor invoices for payment.
  • Build relationships with outside vendors for purchase orders.
  • Generate Purchase Orders for Production Dept.
  • Open and close purchase orders.
  • Created purchase orders for parts.
  • Assist customers with secondary brands Market Forge and Marsal when needed on product information, purchase orders and service agencies.
  • Assisted customers in person and over the phone Received and checked merchandise by purchase orders Contributed in setting up advertising displays

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19. Replacement Parts

average Demand
Here's how Replacement Parts is used in Parts Associate jobs:
  • Provided additional business development support to automotive sales contracts by up-selling various products including replacement parts and accessories.
  • Assisted automotive technicians by ordering and retrieving replacement parts from vendors and storage facility.
  • Maintained and monitored all replacement parts and accessory inventory database and supporting documentation.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Read catalogs in order to determine replacement parts and prices.
  • Supplied repair shop with replacement parts and supplies.
  • Helped customers find replacement parts for their appliances.
  • Worked directly with manufacturers blueprints, diagrams and auto cad drawings in order to correctly identify and order replacement parts.
  • Worked as parts associate serving the public and servicetechnicians to provide correct replacement parts.
  • Delivered parts in a safe and timely manner * Assisted customers in finding replacement parts
  • Assist co-workers with closing of sales Order warranty replacement parts for service department

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20. Computer System

average Demand
Here's how Computer System is used in Parts Associate jobs:
  • Maintained local computer system hardware and maintained software keeping it updated.
  • Utilized company computer system to order auto parts also assisting customers with their parts needs.
  • Used Z-net computer system to locate correct parts for customer's vehicles.
  • Utilized multiple computer systems to identify, suggest, and sell parts.
  • Verified that information in the computer system was up-to-date and accurate.
  • Operate a computer system for purchases, holds, and special orders
  • Enter sales, returns, and inventory into computer system.
  • Used various computer systems to keep track of inventory usage.
  • Operated A/S 400 computer system.
  • Update inventory in computer systems.
  • Utilized UPS, FED EX, or NOBLE LOGISTICS computer systems to accomplish the functions.
  • Utilize and demonstrate proficiency in computer systems Ensure customer satisfaction in a busy high volume environment
  • Look up parts in computer system Stock/inventory
  • Help troubleshoot customer issues and find solutions.+ parts through the in-house computer system and take tech orders to deliver parts.

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21. Data Entry

average Demand
Here's how Data Entry is used in Parts Associate jobs:
  • Assisted management with any data entry assignments.
  • Ordered parts, daily and monthly inventory, data entry, communication with techs and vendors.
  • Trained new employees in company policies and procedures, data entry, worked in AS400 operating system
  • Inventory, ordering, shipping/receiving, warranty filing, and data entry.
  • Viewed and preformed data entry Answered telephones and assisted customers Managed shipping and receiving of automobile parts
  • Inventory data entry Compile boxes for return Assist co-workers

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22. Retail Customers

average Demand
Here's how Retail Customers is used in Parts Associate jobs:
  • Managed and developed relationships with both retail customers and wholesale accounts.
  • Conduct daily responsibilities quoting, distributing, ordering and receiving parts to both retail customers and company technicians.
  • Advise retail customers or internal users on the appropriateness of parts, supplies, or materials requested.
  • Learned both Subaru and Volkswagen parts systems to assist wholesale/retail customers as well as technicians.
  • Assisted retail customers with technical questions as well as filled their parts requests.
  • Assisted retail customers with any questions concerning parts or accessories for their vehicle.
  • Used Star Parts to look up parts for retail customers.
  • Sell parts over the counter to retail customers.
  • Distributed parts to technicians and retail customers.
  • Assisted retail customers with purchases.
  • Researched through computer and catalog to order parts for BMW and Mitsubishi retail customers and service department.
  • Work with wholesale and retail customers as well as internet orders to sell automotive parts.

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23. Repair Orders

average Demand
Here's how Repair Orders is used in Parts Associate jobs:
  • Pull parts needed by all techs in shop, post all parts to repair orders and reorder.
  • Obtain pricing and availability on parts needed for repair orders and quotes for the Service Counter.
  • Maintained work repair orders and customer invoicing for all repairs and new parts sales.
  • Prepare pick tickets and order parts for technicians to complete repair orders.
  • Maintained a constant flow of paperwork to apply parts to repair orders.
  • Ensured parts are charged out to repair orders and maintained inventory control.
  • Input repair orders into computer system sent in by insurance companies.
  • Bill out parts and/or freight on parts for repair orders.
  • Evaluate repair orders and process request for parts needed.
  • Supplied cost of parts information on repair orders.
  • Process repair orders under time frame constraint.
  • Write repair orders for service work.
  • Reviewed warranty orders for completeness and properly coded the repair orders to secure payment from Ford Motor Company.
  • Create shop quotes, invoice statements and repair orders to complete sales transactions.
  • Worked with DealerTrack software to manage operations Managed parts in inventory Kept track of open repair orders Team and communication based environment
  • Set appointments Open and close repair orders Order and receive parts Cashier Merchandise store

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24. Service Technicians

average Demand
Here's how Service Technicians is used in Parts Associate jobs:
  • Assisted Sales associates and service technicians to ensure the flow of customer service was quick and smooth.
  • Assist customers and service technicians in selecting parts needed for repairs in process.
  • Assist service technicians in determining parts & accessories requirements for individual jobs.
  • Dispatch road service technicians throughout New England to assist customers in need.
  • Assist service technicians with parts needs using factory manuals and technical guides.
  • Assist with sourcing and procurement for Service Technicians and Project Managers.
  • Provide service technicians with parts as required.
  • Filled parts requirements for in-house service technicians.
  • Supply service technicians with repair order request.
  • Assisted service technicians select parts.
  • Key Achievements: Interface with Service Technicians and ensure their Parts and Accessories needs are being met.
  • Issued parts and accessories to service technicians for each job * Billed parts issued to appropriate repair order
  • Supply service technicians with parts as requested Looking up parts for Nissan & Hyundai vehicle repair.
  • Take service technicians orders for parts and fill them as soon as possible.

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25. Counter Sales

average Demand
Here's how Counter Sales is used in Parts Associate jobs:
  • Counter sales in automotive parts, assist commercial manager, with the auto shops.
  • Handled website and counter sales for a local BMW and Mercedes dealer.
  • Assisted in handling Retail Counter Sales and pricing at the showroom counter.
  • Call customers to increase over-the-counter sales for the company.
  • Enhanced productivity with exceptional multi-tasking techniques for all telephone and counter sales.
  • Assisted customers, shop employees, and managed warehouse work Processed counter sales, executed back orders, and handle freight
  • Hired as inventory control and delivery driver.Accomplishments Quickly promoted to parts counter sales after 6 weeks in department.

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26. Retail Store

average Demand
Here's how Retail Store is used in Parts Associate jobs:
  • Assisted with loading and unloading of repairable merchandise from customer owned vehicles and the Retail Store Delivery trucks.
  • Provided Customer Service and Sales for Car and Truck parts in the retail store setting
  • Set up accounts with various automotive dealers and aftermarket retail stores.
  • Assisted with wholesale, retail and in-shop sales and customer service.Responsible for setting up retail store display.Assisted with shipping and receiving.

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27. OLD Parts

average Demand
Here's how OLD Parts is used in Parts Associate jobs:
  • Inspect bumper covers for damage, set up new and old parts with bin locations, print bin location labels.
  • Assisted customers in ordering parts, sold parts and accessories to customer, and checked on status of parts.
  • Delivered parts, sold parts at the counter, stocked parts, mixed paint.
  • Take inventory and scrap old parts.
  • Filled propane tanks for customers and sold parts that were in stock .

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28. Parts Room

average Demand
Here's how Parts Room is used in Parts Associate jobs:
  • Assisted in keeping automotive parts room organized and accurately processed automotive parts transactions.
  • Assisted customers and Auto Technicians with the parts they needed, ordering or finding in the parts room.
  • Maintained responsibility for helping to manage the tool and parts room.
  • Restock auto parts in dealership, maintain parts room organized.
  • Track, monitor and maintain parts room inventory levels.
  • Operate the parts room and secure area of CarMax.
  • Stocked the parts room when a delivery arrived.
  • Inventory parts in parts room.

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29. Telephone Orders

average Demand
Here's how Telephone Orders is used in Parts Associate jobs:
  • Receive and Fill Telephone Orders for Parts, Fill Customers Orders From Stock.
  • Receive and fill telephone orders for parts.
  • Receive and fill telephone orders for parts Prepare sales slips or sales contracts.

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30. ADP

low Demand
Here's how ADP is used in Parts Associate jobs:
  • Entered inventory and made inventory adjustments using ADP Inventory Database.
  • Experienced in automotive dealership programs ADP and Reynolds & Reynolds.
  • Utilize ADP managerial software systems.
  • Use of ADP system and FMC catalog.
  • Inventory Pulling and placing parts orders for customer Daily usage of ADP System Working with wholesale accounts
  • tenure to be 'Master Certified') Experienced in ADP system.

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31. Car Parts

low Demand
Here's how Car Parts is used in Parts Associate jobs:
  • Worked behind the parts counter answering customers questions and retrieving the car parts as needed
  • Organized and kept inventory of all car parts and accessories.
  • Organized and inventoried over $500 thousand in car parts.
  • Gather inventory and stock car parts into proper location.
  • Assisted with customers with car parts needs.
  • Deliver car parts all over Dallas.
  • Quote prices of car parts, tires and wheels.
  • Sell car parts, tires and wheels.
  • Stocked car parts Stocked inventory in warehouse
  • Assist,look up and ring up customers who come in looking for certain car parts or quotas.
  • Sell and list car parts, tires and wheels on Ebay.

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32. Stock Parts

low Demand
Here's how Stock Parts is used in Parts Associate jobs:
  • Locate out-of stock parts from other sources, and submit an emergency orders to vendors.
  • Maintain inventory of stock parts, check in and verify delivered orders.
  • Stock parts in warehouse and perform cycle counts.
  • Notified parts manager of out-of-stock parts.
  • Completed inventory counts on schedule - Created and accurately transmitted multiple daily and stock parts orders to the manufacture.
  • Counter Service; Restock Parts Inventory; Customer Service; Maintain Store Appearance; Automotive Technical Support
  • Stock Parts Maintain a clean facility (interior and exterior) Clean Customer vehicles
  • Look up parts for customers Handle cash and credit transactions Restock parts as needed Test batteries Assist customer with question and concerns

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33. OEM

low Demand
Here's how OEM is used in Parts Associate jobs:
  • Researched OEM and aftermarket products, as well as analyzed and initiated purchases of low budget to high ticket items.
  • Identify OEM parts needed, requisition, special order, purchase and receive.

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34. Sales Floor

low Demand
Here's how Sales Floor is used in Parts Associate jobs:
  • Maintain inventory to desired stocking levels in parts storage areas and showroom sales floor.
  • Assisted in unloading shipped goods to replenish sales floor and store inventory.
  • Unload delivery trucks and restock display shelves on the sales floor.
  • Inventory and reset the sales floor for new product presentation.
  • Stock sales floor, parts rooms & warehouse area.
  • Stock and fill all inventory on the sales floor.
  • Maintain the parts department sales floor including sweeping, mopping, and dusting sales counters, floors, and displays weekly.
  • Stock sales floor -Notify customers of received part orders or any issues dealing with the customization process with their motorcycle.

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35. Honda

low Demand
Here's how Honda is used in Parts Associate jobs:
  • Shipped finished goods via Electronic Data Interface (EDI) to AHM for distribution to Honda dealers around the world.
  • Looked up aftermarket and OEM parts for Yamaha, Kawasaki, Suzuki, Polaris, Honda, and BRP products.
  • Assembled and serviced a variety of off road vehicles and other Honda brand tools and prepared them for customers.
  • Directed customers to the appropriate Honda personnel regarding questions, concerns, complaints with scope of automotive repairs.
  • General customer service duties; answering phones, answering questions to Honda associates, suppliers, etc.
  • Manage all Yamaha and Honda oil orders and receive all oil orders.
  • Achieved Honda Silver Level (Advanced) Technician status.
  • Order, stock and deliver parts to build Service Parts for the Honda Odyssey, Pilot and Ridgeline.
  • Trained on Lightspeed and IN Honda Worked in the Parts department and helped customers meet their needs.
  • order unload all parts and racks to build after market parts for the Honda Odyssey Ridgeline and Pilot.

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36. Computer Displays

low Demand
Here's how Computer Displays is used in Parts Associate jobs:
  • Search catalogs, microfiche viewers or computer displays to assist customers with parts needed for repairs and inventory controls.
  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Read catalogs,computer displays in order to determine replacement part stock numbers and prices.

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37. Fedex

low Demand
Here's how Fedex is used in Parts Associate jobs:
  • Handled shipping of customer orders via USPS, FedEx, and UPS.
  • Process all UPS, FedEx, and USPS shipment.

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38. Accurate Inventory

low Demand
Here's how Accurate Inventory is used in Parts Associate jobs:
  • Verify and maintain an accurate inventory.
  • Maintained accurate inventory levels and controls.
  • Ordered and maintained accurate inventory of parts and supplies, while maintaining high levels of customer satisfaction.
  • Assisted other dealers in obtaining parts and maintain accurate inventory utilizing ADP system.
  • Executed cycle counts on supplies and parts to keep accurate inventory.
  • Maintained accurate inventory over 3 million dollar parts.
  • Maintained accurate inventory and made proper adjustments Selected proper parts for tractors and implements for repair
  • Maintain an accurate inventory of all Carmax parts.
  • Provided excellent customer service Performed sales of parts and other store merchandise Maintained an accurate inventory

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39. Proper Parts

low Demand
Here's how Proper Parts is used in Parts Associate jobs:
  • Worked closely with parts manager to make sure that the proper parts were always on hand.
  • Assisted customers with proper parts or items for their cars and suggest additional products.
  • Provide quality customer service * Diagnose customer concerns * Obtain proper parts for motorcycles
  • Communicate with technicians and customers to problem solve and ensure proper parts ordered.
  • Communicate with customers, technicians, and service advisors to ensure proper parts are pulled and installed in a timely matter.

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40. Stock Orders

low Demand
Here's how Stock Orders is used in Parts Associate jobs:
  • Ordered parts for customers, technicians, and stock orders.
  • Transmit client and stock orders through the Volkswagen Hub.
  • Operated forklifts to load/unload stock orders as needed.
  • Ordered critical stock orders for five car lines.
  • Receive daily and major stock orders.
  • Check in daily stock orders.
  • created and placed stock orders while maintaining inventory control.
  • Check in Stock Orders -Print Labels and Retrieved Pieces -Restock and Reorganize Inventory
  • Checked in stock orders * Received deliveries * Placed orders * Consulted customers

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41. Stock Room

low Demand
Here's how Stock Room is used in Parts Associate jobs:
  • Receive, store and issue parts, equipment and other items from the stock room/ warehouse to technicians in the shop.
  • Help maintain stock room and ensure it is neat and all parts are in its place.
  • Maintain inventory, order, receive, and organize stock room parts.
  • Shipped orders to customers and received parts for inventory stock room
  • Keep showroom clean and stock room inventory correct.
  • Find matching models and correct engine models to the customers cars and work in the back stock room organizing.
  • Ordered parts for mechanics and customers Maintained stock room

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42. Defective Parts

low Demand
Here's how Defective Parts is used in Parts Associate jobs:
  • Examine condition of parts for damage, properly dispose of damage or defective parts or return to vendors.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Establish vendor relationships Return incorrect and/or defective parts to parts vendor or manufacturer.

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43. Pallet Jack

low Demand
Here's how Pallet Jack is used in Parts Associate jobs:
  • Well versed in the operation of forklifts, electric pallet jacks, and lift trucks.
  • Use of forklift, reach lift and pallet jacks to move products around facility.
  • Used pallet jacks and rolling carts.
  • Operated pallet jacks and scooters.
  • power lift trucks, and pallet jacks safely with a 0% incident rate

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44. Wholesale Customers

low Demand
Here's how Wholesale Customers is used in Parts Associate jobs:
  • Maintain a relationship with wholesale customers.
  • Delivered parts to wholesale customers.
  • Sell various parts and accessories to retail and wholesale customers at parts department sales counter.
  • Interact with 12 techs and numerous wholesale customers in body and repair shop environments.
  • Make deliveries to wholesale customers as needed.
  • Interact with wholesale customers in order to earn buisness.

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45. Place Orders

low Demand
Here's how Place Orders is used in Parts Associate jobs:
  • Contacted various vendors to place orders throughout the Virginia, District of Columbia, and Maryland area.
  • Assist customers, order parts, use computer to place orders and look up part information.
  • Fill customer orders from stock and place orders when requested items are out of stock.
  • Place orders; create invoices, process client credits via the ADP computer system.
  • Assist technicians with their orders and place orders if necessary.
  • Place orders, accept payment, and follow up with customers and Employees.
  • assist with customer service, place parts orders,place orders to manufactures, maintain clean workarea, re-order in stock merchandise

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46. Stock Inventory

low Demand
Here's how Stock Inventory is used in Parts Associate jobs:
  • Received, unloaded, sorted, and stocked new inventory daily Took weekly counts of current in-stock inventory
  • Use scan gun to scan inventory into stock, stock inventory and returned parts.
  • Help stock inventory and maintain a clean work area
  • Researched and acquired out of stock inventory.
  • Stock inventory to appropriate bins.
  • Receive and stock inventory; source, assemble and deliver orders for HVAC and Refrigeration contractors.

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47. GM

low Demand
Here's how GM is used in Parts Associate jobs:
  • Make judgment calls on reducing pricing for bulk buys or special circumstances.
  • Team member, department and plant-wide Lean Six-Sigma Project.
  • Ship warranty parts requested by GM.
  • Manage all daily operations for the parts department Provide Gm with support during all daily activities.

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48. Credit Authorization

low Demand
Here's how Credit Authorization is used in Parts Associate jobs:
  • Receive payment or obtain credit authorization.

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49. Vehicle Parts

low Demand
Here's how Vehicle Parts is used in Parts Associate jobs:
  • Employed by a local dealership accomplishing vehicle parts deliveries to various auto shops in the greater Hartford area.
  • Researched vehicle parts, operated cash register, stocked shelves, and performed other duties as instructed.
  • Assisted customers with purchases of outdoor recreational vehicle parts, accessories and supplies.
  • Order non-stocked vehicle parts for mechanics in order to increase sales.
  • Use of alternate sites for non Ford vehicle parts.

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50. Service Writers

low Demand
Here's how Service Writers is used in Parts Associate jobs:
  • Work with Service writers and the Service Manager to ensure a timely turnaround or parts needed for internal jobs.
  • Worked with technicians and service writers for best customer experience.
  • Worked closely with technicians and service writers.
  • Maintained close contact with all service writers and service managers at dealerships to assure cars were fixed in a timely manner.

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20 Most Common Skill for a Parts Associate

Customer Service24.2%
Parts Delivery8.8%
Inventory Control7.3%
Parts Inventory7.2%
Auto Parts6.2%
Special Order Parts4.6%
Service Department4.1%
Correct Parts3.9%

Typical Skill-Sets Required For A Parts Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
18.2%
18.2%
2
2
Parts Delivery
Parts Delivery
6.6%
6.6%
3
3
Inventory Control
Inventory Control
5.4%
5.4%
4
4
Parts Inventory
Parts Inventory
5.4%
5.4%
5
5
Auto Parts
Auto Parts
4.6%
4.6%
6
6
Special Order Parts
Special Order Parts
3.5%
3.5%
7
7
Service Department
Service Department
3.1%
3.1%
8
8
Correct Parts
Correct Parts
2.9%
2.9%
9
9
Warranty Claims
Warranty Claims
2.9%
2.9%
10
10
Inventory Management
Inventory Management
2.6%
2.6%
11
11
Parts Counter
Parts Counter
2.3%
2.3%
12
12
Body Shops
Body Shops
2.2%
2.2%
13
13
Cycle Counts
Cycle Counts
2.2%
2.2%
14
14
Phone Calls
Phone Calls
2.2%
2.2%
15
15
Part Numbers
Part Numbers
2%
2%
16
16
Parts Sales
Parts Sales
2%
2%
17
17
Customer Orders
Customer Orders
2%
2%
18
18
Purchase Orders
Purchase Orders
1.9%
1.9%
19
19
Replacement Parts
Replacement Parts
1.6%
1.6%
20
20
Computer System
Computer System
1.3%
1.3%
21
21
Data Entry
Data Entry
1.3%
1.3%
22
22
Retail Customers
Retail Customers
1.2%
1.2%
23
23
Repair Orders
Repair Orders
1.2%
1.2%
24
24
Service Technicians
Service Technicians
1.1%
1.1%
25
25
Counter Sales
Counter Sales
1.1%
1.1%
26
26
Retail Store
Retail Store
1.1%
1.1%
27
27
OLD Parts
OLD Parts
1.1%
1.1%
28
28
Parts Room
Parts Room
1%
1%
29
29
Telephone Orders
Telephone Orders
0.9%
0.9%
30
30
ADP
ADP
0.9%
0.9%
31
31
Car Parts
Car Parts
0.9%
0.9%
32
32
Stock Parts
Stock Parts
0.9%
0.9%
33
33
OEM
OEM
0.8%
0.8%
34
34
Sales Floor
Sales Floor
0.8%
0.8%
35
35
Honda
Honda
0.8%
0.8%
36
36
Computer Displays
Computer Displays
0.8%
0.8%
37
37
Fedex
Fedex
0.7%
0.7%
38
38
Accurate Inventory
Accurate Inventory
0.7%
0.7%
39
39
Proper Parts
Proper Parts
0.7%
0.7%
40
40
Stock Orders
Stock Orders
0.7%
0.7%
41
41
Stock Room
Stock Room
0.7%
0.7%
42
42
Defective Parts
Defective Parts
0.7%
0.7%
43
43
Pallet Jack
Pallet Jack
0.7%
0.7%
44
44
Wholesale Customers
Wholesale Customers
0.6%
0.6%
45
45
Place Orders
Place Orders
0.6%
0.6%
46
46
Stock Inventory
Stock Inventory
0.6%
0.6%
47
47
GM
GM
0.6%
0.6%
48
48
Credit Authorization
Credit Authorization
0.6%
0.6%
49
49
Vehicle Parts
Vehicle Parts
0.6%
0.6%
50
50
Service Writers
Service Writers
0.6%
0.6%

11,259 Parts Associate Jobs

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