How to hire a parts coordinator

How to hire a parts coordinator, step by step

Here's a step-by-step parts coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a parts coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new parts coordinator
• Step 8: Go through the hiring process checklist

What does a parts coordinator do?

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1. Identify your hiring needs

   First, determine the employments status of the parts coordinator you need to hire. Certain parts coordinator roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect parts coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of parts coordinators and their corresponding salaries.

   Type of Parts Coordinator	Description	Hourly rate
   Parts Coordinator	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$14-23
   Parts Runner	Parts runners are essential to the function of the parts department. They are responsible for either delivering the part of the automotive to customers or picking up the parts for a shop job... Show more	$12-18
   Parts Counter Clerk	A parts counter clerk is a customer service position responsible for advising customers about parts and selling parts to customers. The person holding this position is responsible for receiving and verifying new stock when delivered, managing inventory and sales records, billing and receiving payment, and making orders to replenish parts stock... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Purchase Orders
   • Data Entry
   • Inventory Control
   • Parts Inventory
   • Cycle Counts
   • Phone Calls
   • Repair Orders
   • Warranty Claims
   • Customer Orders
   • Logistics
   • Parts Sales
   • Computer System
   • Part Numbers

   Check all skills

   Responsibilities:

   • Manage DIY services including battery installation, testing, wiper installs, etc.
   • Create requisition for AOG parts in AAR's system TRAX.
   • Move back to Lexington as an expediter shipping parts to vendors.
   • Develop relationships with personnel from other Chrysler dealerships to participate in a mutually beneficial parts purchase and delivery co op.
   • Deliver items to customers, whether they are a dealership, bodyshop or regular customer.

   More parts coordinator duties

3. Make a budget

   Including a salary range in the parts coordinator job description is a good way to get more applicants. A parts coordinator salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a parts coordinator in Florida may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level parts coordinator. Additionally, a parts coordinator with lots of experience in the field may command a higher salary as a result.

   Average parts coordinator salary

   $38,398yearly

   $18.46 hourly rate

   ---

   Entry-level parts coordinator salary

   $30,000 yearly salary

   Updated December 17, 2025

   Average parts coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$50,424	$24
   2	New Jersey	$49,810	$24
   3	North Dakota	$47,387	$23
   4	Colorado	$45,268	$22
   5	California	$44,891	$22
   6	New York	$42,425	$20
   7	Utah	$42,286	$20
   8	Iowa	$39,647	$19
   9	Kansas	$39,238	$19
   10	Illinois	$38,966	$19
   11	Indiana	$38,149	$18
   12	Maryland	$37,462	$18
   13	North Carolina	$37,013	$18
   14	Pennsylvania	$36,921	$18
   15	Tennessee	$36,570	$18
   16	Florida	$36,352	$17
   17	Texas	$36,014	$17
   18	Oklahoma	$33,583	$16
   19	South Carolina	$33,565	$16

   Average parts coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Alfa Laval	$48,779	$23.45
   2	The Manitowoc Company	$46,709	$22.46	7
   3	Lyft	$46,611	$22.41
   4	ABB	$43,690	$21.00
   5	Xerox	$43,569	$20.95
   6	JBS USA	$43,086	$20.71	4
   7	Pilgrim's	$42,854	$20.60	10
   8	FedEx	$42,513	$20.44	5
   9	BRP US Inc	$42,492	$20.43
   10	REV Group	$42,392	$20.38	2
   11	Chiron Technology Services	$42,341	$20.36
   12	Rich Products	$42,282	$20.33
   13	Sun Chemical	$42,254	$20.31
   14	Hawthorne Global Aviation Services	$42,183	$20.28
   15	Komatsu America Corp.	$41,996	$20.19
   16	Kohler Co.	$41,981	$20.18
   17	Pactiv	$41,896	$20.14
   18	Airgas	$41,895	$20.14	5
   19	Lunds & Byerlys	$41,812	$20.10
   20	Energy Transfer	$41,623	$20.01	2

4. Writing a parts coordinator job description

   A parts coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a parts coordinator job description:

   Parts coordinator job description example

   Objective
   
   Primary duties of the position include but are not limited to: assisting all walk and/or call-in customers in ordering parts, locating and ordering parts, processing all backorders and returns for customers and service department, and completing all associated paperwork.
   
   Responsibilities
   
   * Provides customer service to establish positive, cooperative, working relationships with customers by assisting walk-in and/or call-in customers and internal/external customers with parts related issues, including ordering parts on the computer, back-ordering parts on the computer, inspecting and processing all returns, including requesting proof of purchase and assessing appropriate restocking charges, suggesting associated replacement parts and new product ideas, and providing product support literature.
   * Maintains the parts counter area, including keeping the area clean and organized to ensure safe working conditions and maintaining the cash drawer.
   * Assists in accomplishing the department's financial goals by recognizing potential sales opportunities, including suggesting associated replacement parts, suggesting new product ideas, and sharing responsibility for all results, including profitability, customer satisfaction, and employee satisfaction.
   * Develops a cooperative and positive working relationship with other department employees to ensure quality work is being performed and schedules are being met.
   * Maintains a good working relationship with vendors to resolve customer complaints to assure customer satisfaction
   * Identifies and passes sales leads to appropriate person/department
   * Compiles parts information to assist the manager in the quoting process
   * Performs related duties as required.
   
   Qualifications
   
   * Knowledge, skills, and abilities typically acquired through a high school education or the equivalent.
   * 1 to 2 years' work-related experience in a parts, field service, or shop repair environment as a mechanic, field technician, foreman, parts counter person, etc. or the equivalent. Some Caterpillar and customer service experience is preferred.
   * Good communication skills, including excellent listening, strong verbal, good non-verbal and basic written communication skills.
   * Excellent customer service skills, good prospecting skills, and the ability to meet and/or exceed customer expectations.
   * Strong decision-making skills with good creative thinking skills.
   * Strong problem-solving skills and a good ability to administer warranties and interpret and apply policies, procedures and guidelines.
   * A good knowledge of the product market and a basic knowledge of the product with a working knowledge of the product's location on the machine and the product's function and service interval requirements.
   * An excellent ability to operate industry specific programs and Microsoft Office software.
   * Strong interpersonal skills, including influence, negotiation, coaching, and counseling.
   * A good ability to manage conflict and project management skills with a basic ability to manage change.
   * The ability to operate a forklift safely and efficiently.
   * The ability to work overtime and be on-call as needed, including weekends.
   * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers.
   
   The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
   
   MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)

   Copy this example

   

5. Post your job

   To find parts coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any parts coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level parts coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your parts coordinator job on Zippia to find and recruit parts coordinator candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Recruiting parts coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new parts coordinator

   Once you've selected the best parts coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new parts coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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