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Parts coordinator skills for your resume and career

Updated January 8, 2025
7 min read
Below we've compiled a list of the most critical parts coordinator skills. We ranked the top skills for parts coordinators based on the percentage of resumes they appeared on. For example, 24.0% of parts coordinator resumes contained customer service as a skill. Continue reading to find out what skills a parts coordinator needs to be successful in the workplace.

15 parts coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how parts coordinators use customer service:
  • Provided customer service, performed general office duties and entered documents on company computer system.
  • Provided excellent customer service, while establishing a professional relationship with new and existing customers.

2. Purchase Orders

Here's how parts coordinators use purchase orders:
  • Resolved purchase order problems and conduct follow-up activities as necessary to finalize and confirm purchase order transactions.
  • Used manufacturing resource software to retrieve customer information, verify inventory levels, and processed purchase orders.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how parts coordinators use data entry:
  • Maintained the ordering and receiving of parts nationally and internationally; provided data entry; communicated with part vendors and customers
  • Preformed data entry duties into operation system and maintained inventory control on all warehouse items.

4. Inventory Control

Here's how parts coordinators use inventory control:
  • Maintained inventory control reducing inventory from 3million to under 1.4 million without hindering production needs.
  • Maintain inventory controls and inventory records for all items in electronic database.

5. Parts Inventory

Here's how parts coordinators use parts inventory:
  • Ensured parts inventory was accurate and organized effectively.
  • Managed parts inventory to be distributed to technicians product repair that included shipping and receiving of warranty parts.

6. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how parts coordinators use cycle counts:
  • Performed daily/weekly cycle counts and adjusted inventory records as necessary.
  • Reconciled inventory by performing quarterly cycle counts.

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7. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how parts coordinators use phone calls:
  • Promote positive employee relations through meetings, focus groups, phone calls, handling associate complaints and employee recognition.
  • Ordered emergency parts by sending expedite sheets to show urgency; followed up with phone calls if necessary.

8. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how parts coordinators use repair orders:
  • Researched and collected parts for repair orders and dispensed part s to auto technicians accordingly.
  • Hand out all parts to the proper technician for each Repair Order.

9. Warranty Claims

Warranty Claims refers to claims made by customers regarding a defective product or service. Many electronics will be covered by a warranty period of several years, meaning if the product becomes defective within that time range the customer can receive a new product at no extra cost.

Here's how parts coordinators use warranty claims:
  • Delivered various equipment based on individual warranty claims.
  • File warranty claims, follow up on payments, conducts inventory twice a year, and maintain open orders and notifications.

10. Customer Orders

Here's how parts coordinators use customer orders:
  • Filled customer orders promptly and accurately ensuring that all inventory standards were implemented.
  • Filled customer orders from stock, acquired them from another branch, or placed part orders with the manufacturer.

11. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how parts coordinators use logistics:
  • Supported budget, logistics and other administrative function.
  • Coordinated logistics for shipments by appropriate method.

12. Parts Sales

Here's how parts coordinators use parts sales:
  • Record each contact, collect customer data, and track parts sales profit & loss.
  • Handled all new equipment, replacement parts sales, as well as promotional material.

13. Computer System

Here's how parts coordinators use computer system:
  • Utilized schematics, electrical drawings, and specialized computer systems.
  • Worked with WordPerfect, Microsoft Word, LaCrosse Computer System, M.A.S.90, Excel, and Microsoft Exchange.

14. Part Numbers

Part Numbers are special sets and strings of numbers used to identify and label parts. There is no one specific kind or set of parts for which this is used and the term can be found in various industries and used for various parts. Most often, a part number is only used to refer to one part and product within one company or organization. Part numbers, also, tend to inadvertently describe the item's purposes and physical features, too, through an organized code of sorts.

Here's how parts coordinators use part numbers:
  • Created a database to store all part numbers with history, currency, conversion rates still in use today.
  • Initiated Liquid Hose inventory reduction and consolidation quality team that reduced hose inventory part numbers by 25%.

15. Shipping Receiving

Here's how parts coordinators use shipping receiving:
  • required to manage shipping receiving and delivery of auto parts in new car division
  • fork lift operator shipping receiving, ordering parts, processing and filing warranty paper work,running and picking up parts.
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List of parts coordinator skills to add to your resume

Parts coordinator skills

The most important skills for a parts coordinator resume and required skills for a parts coordinator to have include:

  • Customer Service
  • Purchase Orders
  • Data Entry
  • Inventory Control
  • Parts Inventory
  • Cycle Counts
  • Phone Calls
  • Repair Orders
  • Warranty Claims
  • Customer Orders
  • Logistics
  • Parts Sales
  • Computer System
  • Part Numbers
  • Shipping Receiving
  • Parts Room
  • Invoice
  • Inventory Management
  • Place Orders
  • Customer Inquiries
  • Customer Calls
  • Inventory System
  • Body Shop
  • AS400
  • Customer Satisfaction
  • Parts Warehouse
  • Physical Inventory
  • ERP
  • HVAC
  • RMA
  • RV
  • FedEx
  • Warehouse Inventory
  • Medicare
  • Refurbishment
  • Order Entry
  • OEM
  • Service Calls
  • Sales Orders
  • RAN
  • MRP
  • CMS
  • Assembly Line
  • Counter Sales
  • BOM
  • Stock Orders
  • CCC
  • LTL
  • Management System
  • ISO

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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