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Become A Parts-Counter Sales

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Working As A Parts-Counter Sales

  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Getting Information
  • Selling or Influencing Others
  • Performing for or Working Directly with the Public
  • Deal with People

  • Make Decisions

  • Repetitive

  • $29,590

    Average Salary

What Does A Parts-Counter Sales Do At The Hunton Group

* Ascertain customers needs/determine parts/equipment solutions.
* Participate with team members to properly identify customers' needs, estimate, design and accurately quote projects.
* Conduct sales of HVAC parts, equipment, and supplies over the phone and over the counter.
* Orders required parts, equipment, and supplies.
* Answers customer calls and identifies equipment, parts, and supplies.
* Coordinates product promotions.
* Receives and processes customer orders for equipment, parts, and supplies..
* Responds to customer's inquiries, questions, or complaints regarding products or services.
* Responsible for warranty administration on all parts.
* Records changes in inventory status by completing paperwork and updating database as necessary.
* Maintains supplies inventory by recording quantities used and determining supplies needed.
* Responds to literature requests from customers.
* Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.
* Keep the showroom, neat, stocked, and updated as new products are added.
* Receive stock into inventory as it arrives.
* Proactively sell additional equipment, parts, and supplies when taking orders.
* Maintain acceptable transaction volumes and dollar values as determined by Sales Manager.
* Cooperate with warehouse personnel in dispositioing and preparing paperwork for returned and/or warranted product.
* Flexibility to work overtime/weekends, as required.
* Other activities that may arise, as directed by Supervisor or Manager

What Does A Parts-Counter Sales Do At Yancey Bros.Co

* Courteously and quickly greet all walk-in and call-in customers.
* Assist customers in a consultative manner to provide the best parts solution for their needs.
* Gain proficiency in parts knowledge and continue growing as new products are introduced.
* Employ superior listening skills and assess customers’ needs.
* Advise customers of additional related parts.
* Inform customers of specials and merchandising programs.
* Follow up quickly with customers on backordered items and communicate any changes in delivery dates or availability.
* Create purchases orders prior to placing orders with vendors for all non
* Cat backorders.
* Initiate outbound sales calls to customers as directed by parts supervision.
* Handle and process cash, check, and credit card transactions in compliance with company policy and procedures, including assuring that checks contain all required information and are approved through UTA.
* Be available to work overtime on short notice and provide afterhours support when required.
* Successfully complete all required training.
* Review will-call area weekly, contacting customers on items not picked up and returning items to inventory, as needed.
* Requirements
* High school diploma or equivalent
* Ability to become fork lift certified and adhere to all Yancey safety standards.
* Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices.
* Requisition Number:
* Title:
* Parts Counter Sales
* City:
* Dacula
* State

What Does A Parts-Counter Sales Do At AG-Pro Texas LLC

Promotes and sells products and/or services to meet customer needs Supplies Service Technicians with parts as required Assists with preparing and maintaining merchandise displays Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations Assists in keeping parts department clean and orderly Follows up on shortages and expedites issues by reporting to the manager Assists in maintaining all departmental tools, equipment, and vehicles are in good working order Performs Parts Warehouse Duties including taking inventory and stocking parts for parts department And other duties as assigned Job

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How To Become A Parts-Counter Sales

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.


Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.


Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.


Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Parts-Counter Sales jobs

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Parts-Counter Sales Career Paths

Parts-Counter Sales
Counter Sales Person Parts Manager Service Manager
Account Manager
5 Yearsyrs
Parts Specialist Service Advisor Service Manager
Branch Manager
6 Yearsyrs
Inside Sales Engineer Account Manager Territory Sales Manager
Commercial Sales Manager
8 Yearsyrs
Service Advisor Service Manager General Manager
District Manager
7 Yearsyrs
Parts Manager Service Manager
General Manager
7 Yearsyrs
Service Writer Service Technician General Manager
General Manager Of Operations
9 Yearsyrs
Parts Sales Manager General Manager Sales Consultant
General Sales Manager
8 Yearsyrs
Inside Sales Engineer Inside Sales Representative
Inside Sales Manager
7 Yearsyrs
Service Writer Technician Sales Consultant
Internet Sales Manager
6 Yearsyrs
Driver Operation Supervisor Production Manager
Material Manager
9 Yearsyrs
Parts Specialist Parts Manager Service Manager
Operations Director
9 Yearsyrs
Parts Manager Service Advisor Service Manager
Operations Manager
7 Yearsyrs
Service Advisor Assistant Service Manager Service Manager
Plant Manager
11 Yearsyrs
Mechanic Technician Operations Manager
Purchasing Manager
9 Yearsyrs
Counter Sales Person Inside Sales Engineer Outside Sales
Sales Manager
5 Yearsyrs
Driver Instructor Service Manager
Service Operations Manager
8 Yearsyrs
Service Manager Operations Manager Purchasing Manager
Supply Chain Manager
10 Yearsyrs
Service Manager General Manager Account Executive
Territory Manager
7 Yearsyrs
Parts Sales Manager Delivery Driver Account Manager
Territory Sales Manager
7 Yearsyrs
Mechanic Forklift Operator
Warehouse Manager
5 Yearsyrs
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Parts-Counter Sales Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Carrier

  • Swedish

  • Danish

  • Chinese

  • Mandarin

  • German

  • Japanese

  • Norwegian

  • Tagalog

  • Russian

  • Korean

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Parts-Counter Sales

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Parts-Counter Sales Education

Parts-Counter Sales

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Top Skills for A Parts-Counter Sales


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Top Parts-Counter Sales Skills

  1. Service Department
  2. Customer Service
  3. Parts Counter Sales
You can check out examples of real life uses of top skills on resumes here:
  • Handle parts payment collection and make sure all parts are billed correctly through the service department.
  • Counter sales, customer service, unloading trucks, store maintenance, stocking, cashier, opening/closing store and testing parts.
  • Retail and wholesale auto parts counter sales.Body shop parts sales.Inventory control.Shipping and receiving.
  • Restocked InventoryConducted AuditsFront Counter SalesShop Counter Sales
  • Provide in-field assistance and parts delivery to technicians at customer's locations.

Top Parts-Counter Sales Employers

Parts-Counter Sales Videos

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