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Parts-counter sales skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical parts-counter sales skills. We ranked the top skills for parts-counter sales based on the percentage of resumes they appeared on. For example, 70.0% of parts-counter sales resumes contained taking care as a skill. Continue reading to find out what skills a parts-counter sales needs to be successful in the workplace.

15 parts-counter sales skills for your resume and career

1. Taking Care

Here's how parts-counter sales use taking care:

Shop and Wholesale Counterman * Responsible for taking care of technicians, and later running wholesale.
Shop counterman Responsible for taking care of technicians.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how parts-counter sales use customer service:

Assist customers with parts for Fleet Vehicles*Assist in answering phones*Customer Service*Re-stock inventory on shelves*Assist in Annual Inventory
Demonstrated outstanding customer service to build and maintain good customer relations and satisfaction.

3. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how parts-counter sales use phone calls:

Helped walk in customers look up parts, and took wholesale business phone calls and handled commercial accounts.
Take inbound phone calls selling parts to whole sale and retail customers using a Chrysler online system.

4. Invoice

Here's how parts-counter sales use invoice:

Checked in received stock and special orders to ensure invoice accuracy.
Invoice customers orders, checking for accuracy.

5. Parts Counter Sales

Here's how parts-counter sales use parts counter sales:

Perform all duties within the automotive wholesale, technician counter, and retail parts counter sales/operations.
Supervised 11 employees performing parts counter sales and inventory control.

6. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how parts-counter sales use repair orders:

Processed warranty claim repair orders, reconciled manufacturer warranty statements and warranty receivable schedules.
Make sure all internal requests for parts are billed onto the correct repair order and verify all pricing is correct.

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7. Purchase Orders

Here's how parts-counter sales use purchase orders:

Processed customer purchase order review and processing.
Processed purchase orders and warranty claims

8. Strong Customer Service

Here's how parts-counter sales use strong customer service:

Utilized strong customer service and consultative selling skills to provide parts recommendations to clients based on their specific needs and wants.
Used strong customer service skills to develop personal relationships with Kia customers, area auto technicians, and regional Kia dealerships.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how parts-counter sales use data entry:

Perform daily posting/data entry to inventory.
Recorded counts using computer/data entry.

10. Body Shop

A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.

Here's how parts-counter sales use body shop:

Maintained good relationships with wholesale accounts to provide parts to body shops and repair shops in the Rockford and surrounding areas.
Worked shop counter and front counters, which included wholesale, retail, and internal auto body shop parts sales.

11. Inventory Control

Here's how parts-counter sales use inventory control:

Make high-pressure hoses, warehouse inventory control and organization.
Assist manager in maintaining proper inventory control.

12. Shipping Receiving

Here's how parts-counter sales use shipping receiving:

required to manage shipping receiving and delivery of auto parts in new car division
fork lift operator shipping receiving, ordering parts, processing and filing warranty paper work,running and picking up parts.

13. Customer Orders

Here's how parts-counter sales use customer orders:

Communicated with customers on phone and customer orders, coordinated delivery.
Take customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions.

14. Customer Satisfaction

Here's how parts-counter sales use customer satisfaction:

Initiated customer greetings and provided phone call follow up for customer satisfaction information.
Ensured customer satisfaction both internally and externally.

15. Inventory Management

Here's how parts-counter sales use inventory management:

Inventory Management and Pricing: Monitored and adjusted inventory levels to maximize values and reduced year over year obsolescence.
Experienced in parts sales software.Extensive knowledge in inventory management and control.

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What skills help Parts-Counter Sales find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all parts-counter saleses possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of parts-counter sales skills to add to your resume

The most important skills for a parts-counter sales resume and required skills for a parts-counter sales to have include:

Taking Care
Customer Service
Phone Calls
Invoice
Parts Counter Sales
Repair Orders
Purchase Orders
Strong Customer Service
Data Entry
Body Shop
Inventory Control
Shipping Receiving
Customer Orders
Customer Satisfaction
Inventory Management
Stock Orders
Parts Inventory

Caterpillar
HVAC
Cataloging
Warranty Claims
Computer System
Customer Complaints
Cycle Counts
Chrome
Hydraulic Hoses
Freightliner
Core Returns
Back Counter
Customer Relations
Customer Inquiries
OEM
ADP
Cummins

Repair Shops
Credit Authorization
Stock Shelves
Customer Sales
Honda
Farm Equipment
Volvo
Sales Floor
Front Counter
Product Line
Sales Contracts
Stock Inventory
Phone Orders
Mowers
Sales Slips

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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