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Parts counterman skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical parts counterman skills. We ranked the top skills for parts countermen based on the percentage of resumes they appeared on. For example, 13.9% of parts counterman resumes contained parts inventory as a skill. Continue reading to find out what skills a parts counterman needs to be successful in the workplace.

15 parts counterman skills for your resume and career

1. Parts Inventory

Here's how parts countermen use parts inventory:
  • Exercise wide-ranging responsibilities in servicing customer needs and maintaining parts inventory.
  • Performed weekly audit on parts inventory by comparing on-hand parts with inventory data base and reconciling discrepancies.

2. Customer Satisfaction

Here's how parts countermen use customer satisfaction:
  • Retail auto parts sales providing customer satisfaction including repeat and add-on sales along with aiding in cost and inventory controls.
  • Work closely with the sales department to help with the overall customer satisfaction index (CSI).

3. BMW

Here's how parts countermen use bmw:
  • Communicate regularly with other BMW dealerships and professionals.
  • Provided continuity of leadership though a buyout of Charles Evan by United BMW of Duluth.

4. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how parts countermen use phone calls:
  • Check in parts from other stores, post orders and take phone calls from wholesale and retail customers.
  • Sell parts over front counter, answer phone calls, sell parts and order parts for wholesale shops

5. Counterman

Here's how parts countermen use counterman:
  • Worked as a counterman and completed my service here as an assistant manager(2009).
  • Front Counterman Responsible for shipping, receiving and the ordering of wholesale parts or products.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how parts countermen use pos:
  • Utilize software to create POs, virtual locations, and part names.

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7. Parts Counter

Here's how parts countermen use parts counter:
  • Started as a Delivery Driver then moved into warehouse doing inventory also learned and ran the parts counter
  • Worked front, back, and wholesale parts counters.

8. Quality Customer Service

Here's how parts countermen use quality customer service:
  • Provided quality customer service, assisted customers with automotive problems, Products reports and tracked revenue growth.
  • Inventory management, and working with in house service technicians in maintaining quality customer service.

9. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how parts countermen use repair orders:
  • Worked directly with the dealerships service technicians with replacement parts for their repair order jobs.
  • Look up parts, order parts, weekly inventory, open repair orders for customers

10. Toyota

Here's how parts countermen use toyota:
  • Maintained an inventory and sent obsolete parts back to Toyota Distribution.
  • Allocated all parts to correct vehicles and Toyota technicians.

11. Parts Catalog

Here's how parts countermen use parts catalog:
  • Navigated through parts catalogs to determine replacement part numbers, availability, and prices.
  • Prepare for part returns, and all parts catalog updates.

12. Parts Sales

Here's how parts countermen use parts sales:
  • Answer high volume of incoming wholesale parts calls for both mechanical and collision parts sales.
  • Wholesale and Retail Parts Sales as well as online parts sales.

13. Stock Orders

Here's how parts countermen use stock orders:
  • Check in over night stock orders, receive parts, assist customers on phone and over the counter.
  • Received and reconciled stock orders for individual stores as well as the main warehouse.

14. Inventory Control

Here's how parts countermen use inventory control:
  • Managed inventory control and coordinated with manager.
  • Handled inventory control, set pricing structure, and display setup for waiting area.

15. Customer Orders

Here's how parts countermen use customer orders:
  • Maintain excellent customer relations Lookup parts and suggest additional items Fill customer orders Inventory management Process and credit of core returns
  • Manage customer commercial accounts to include parts merchandise distribution, receipt documentation, merchandise inventory and customer orders and payment.
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List of parts counterman skills to add to your resume

Parts counterman skills

The most important skills for a parts counterman resume and required skills for a parts counterman to have include:

  • Parts Inventory
  • Customer Satisfaction
  • BMW
  • Phone Calls
  • Counterman
  • POS
  • Parts Counter
  • Quality Customer Service
  • Repair Orders
  • Toyota
  • Parts Catalog
  • Parts Sales
  • Stock Orders
  • Inventory Control
  • Customer Orders
  • Place Orders
  • Back Counter
  • Computer System
  • ADP
  • Nissan
  • Honda
  • Hyundai
  • Phone Orders
  • Customer Relations
  • Counter Sales
  • Credit Authorization
  • Retail Sales
  • Core Returns
  • Inventory Management
  • Warranty Claims
  • Customer Inquiries

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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