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Top 50 Parts Counterman Skills

Below we've compiled a list of the most important skills for a Parts Counterman. We ranked the top skills based on the percentage of Parts Counterman resumes they appeared on. For example, 10.7% of Parts Counterman resumes contained Service Technicians as a skill. Let's find out what skills a Parts Counterman actually needs in order to be successful in the workplace.

These are the most important skills for a Parts Counterman:

1. Service Technicians

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high Demand
Here's how Service Technicians is used in Parts Counterman jobs:
  • Set up shipment of orders daily as well as assisted all service technicians in selecting parts needing repair.
  • Assisted with well over 50+ service technicians daily with speed and efficiency by providing selected required parts.
  • Assist customers and Service Technicians in selecting parts needed for repairs in process.
  • Sell and service technicians, individual customers and commercial accounts.
  • Assisted all service technicians in selecting parts needing repair.

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2. Counterman

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high Demand
Here's how Counterman is used in Parts Counterman jobs:
  • Sell auto parts as clerk/counterman/ deliveryman.
  • Worked as a counterman and completed my service here as an assistant manager(2009).
  • Started out at entry level position and eventually promoted to parts counterman.
  • Trained all new counterman staff.
  • Front Counterman Responsible for shipping, receiving and the ordering of wholesale parts or products.
  • operated as lead counterman for the 15 technicians and body shop personnel.
  • Managed inventory and worked along side one other counterman.
  • Supervised two counterman and two drivers/stock keepers.
  • Roll over plow, 54k Title: Parts counterman Snow blower, Front-end loader, Backhoe, ect.
  • Full time body shop parts counterman, performing parts lookup and ordering of parts for the dealership body shop needs.

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2 Counterman Jobs

No jobs at selected location

3. Customer Service

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high Demand
Here's how Customer Service is used in Parts Counterman jobs:
  • Provided excellent customer service skills including interpersonal, verbal and written skills.
  • Provided quality customer service to both wholesale and retail customers.
  • Recognized by management for providing excellent customer services.
  • Provided quality customer service, assisted customers with automotive problems, worked closely with shops to find and get parts.
  • Provided quality customer service, assisted customers with automotive problems, Products reports and tracked revenue growth.
  • Maintained a high level of customer service while supplying wholesale, retail and internet customers.
  • Contributed to repeat and referral business by using strong customer service and problem solving skills.
  • Inventory management, and working with in house service technicians in maintaining quality customer service.
  • Created a work environment based around great customer service and teamwork.
  • Oversee and implement improvements in both customer services.
  • Provide great customer service to customers and staff members
  • Served as a customer service representative in the parts department dealing with both employees of repair shops and the general public.

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4. Auto Parts Needs

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5. Body Shop Orders

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Job type you want
Full Time
Part Time
Internship
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6. Special Order Parts

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high Demand
Here's how Special Order Parts is used in Parts Counterman jobs:
  • Called customers on-time when special order parts arrived.
  • Update service writters with the status of special order parts availability.
  • Answer Phones Relocate and research special order parts Daily Cash Reconciliation and reporting

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1 Special Order Parts Jobs

No jobs at selected location

7. Wholesale Customers

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high Demand
Here's how Wholesale Customers is used in Parts Counterman jobs:
  • Locate the appropriate parts quickly and accurately for technicians, retail and wholesale customers as well as sales department personnel.
  • Call wholesale customers to see if they need any parts.
  • Serviced technicians, retail and wholesale customers parts needs.
  • Established many new wholesale customers over the years.

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8. Parts Catalogs

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Here's how Parts Catalogs is used in Parts Counterman jobs:
  • Broadened my knowledge of multiple parts catalogs and brands including; Mopar, GM, Motorcraft and heavy duty parts.

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2 Parts Catalogs Jobs

No jobs at selected location

9. Parts Inventory

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high Demand
Here's how Parts Inventory is used in Parts Counterman jobs:
  • Exercise wide-ranging responsibilities in servicing customer needs and maintaining parts inventory.

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1 Parts Inventory Jobs

No jobs at selected location

10. Parts Counter

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high Demand
Here's how Parts Counter is used in Parts Counterman jobs:
  • Started as a Delivery Driver then moved into warehouse doing inventory also learned and ran the parts counter
  • Worked front, back, and wholesale parts counters.
  • Wait on Customers on the Retail parts counter

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11. Retail Customers

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high Demand
Here's how Retail Customers is used in Parts Counterman jobs:
  • Receive payment from retail customers or obtain credit authorization.
  • Assisted walk-in retail customers with automotive parts needs and handled many commercial accounts through phone and personal contact.
  • Check in parts from other stores, post orders and take phone calls from wholesale and retail customers.
  • Looked up & located auto parts for in-house mechanics, retail customers & wholesale mechanical/body repair shops.
  • Source appropriate parts for wholesale and retail customers and maintain a 90% accuracy rate.
  • Worked with all wholesale & retail customers, new & used car departments.
  • Advise retail customers on their questions and respond to the Sales Dept requests.
  • Advise proper procedures to retail customers.

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12. Inventory Control

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high Demand
Here's how Inventory Control is used in Parts Counterman jobs:
  • Managed inventory control and coordinated with manager.
  • Retail auto parts sales providing customer satisfaction including repeat and add-on sales along with aiding in cost and inventory controls.
  • Handled inventory control, set pricing structure, and display setup for waiting area.
  • Cycle counts and inventory control.
  • Inventory control, pulled parts,and parts delivery.

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13. Stock Orders

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high Demand
Here's how Stock Orders is used in Parts Counterman jobs:
  • Check in over night stock orders, receive parts, assist customers on phone and over the counter.
  • Received and reconciled stock orders for individual stores as well as the main warehouse.
  • Answer Wholesale calls, checking in special order parts and receiving stock orders.
  • Receive and verify daily stock orders.
  • Received and checked in stock orders.
  • Check in daily stock ordersProcess all warranty/factory recall parts return requests via service dept.Manage parts department inventory (incl.

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14. Replacement Parts

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Here's how Replacement Parts is used in Parts Counterman jobs:
  • Provided customers accurate information on replacement parts needed to service both gasoline and diesel engines.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Worked directly with the dealerships service technicians with replacement parts for their repair order jobs.
  • Look up and supply replacement parts for commercial and residential yard care equipment.
  • Determine whether replacement parts are needed according to inspections of old parts.
  • Maintained orderly and accurate inventory of replacement parts in the shop.
  • Advised customers on substitution parts when original replacement parts weren t available.

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15. Correct Parts

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average Demand
Here's how Correct Parts is used in Parts Counterman jobs:
  • Gained knowledge about what the customer was working on and the correct parts and services that were needed.
  • Helped customers select the correct parts for their vehicles.
  • Assisted customers finding the correct parts for their vehicles.
  • Assist techs in obtaining correct parts quick.
  • Worked exclusively with shop mechanics to provide the correct parts in a timely manner.

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16. Parts Sales

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Here's how Parts Sales is used in Parts Counterman jobs:
  • Answer high volume of incoming wholesale parts calls for both mechanical and collision parts sales.
  • Wholesale and Retail Parts Sales as well as online parts sales.
  • Managed highly successful and profitable wholesale parts sales program.
  • Complete parts sales transactions and returns.

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17. Phone Calls

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Here's how Phone Calls is used in Parts Counterman jobs:
  • Sell parts over front counter, answer phone calls, sell parts and order parts for wholesale shops
  • Answer telephone calls and respond to customers needs promptly and efficiently.
  • Hosted phone calls to help customer with misc.
  • Answer wholesale phone calls for outside shop repairs.
  • Answered incoming phone calls to our department.
  • Order Parts when not on stock Answer phone calls for wholesale.
  • Answered customer phone calls Greeted customers Ordered parts Made deliveries Receipt Orders Assisted with ordering parts for Techs

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18. Telephone Orders

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19. ADP

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Here's how ADP is used in Parts Counterman jobs:
  • Experienced with ADP and Reynolds&Reynolds.
  • Utilize Reynolds & Reynolds, UCS, ADP and Bell & Howell programs.

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20. Customer Orders

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Here's how Customer Orders is used in Parts Counterman jobs:
  • Fill customer orders from stock.

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21. Walk-In Customers

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Here's how Walk-In Customers is used in Parts Counterman jobs:
  • Deal with walk-in customers as well as commercial customers also check-in parts shipment visually and with scan gun.
  • Advise call-in and walk-in customers on parts needed to service vehicles according to there needs.
  • Provided parts to walk-in customers and delivered parts to wholesale customers.

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22. Back Counter

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Here's how Back Counter is used in Parts Counterman jobs:
  • Work on the back counter, pulling parts for Techs, also handle wholesale orders and retail parts.
  • Front and back counter experience at Mack, Volvo, Isuzu, and GM dealership.
  • Started on front counter was moved to back counter within 90 days.
  • Worked back counter assisting technicians for the remainder of my tenure.
  • Charge out parts that technicians request at the back counter.
  • Back counter experience with technicians as well.
  • Worked front counter , back counter and did Body Shop parts.
  • Worked front and back counter in the parts dept.

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23. Phone Orders

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average Demand
Here's how Phone Orders is used in Parts Counterman jobs:
  • Receive and fill telephone orders and field service orders for parts from stock in our warehouse or our branch stores.
  • Take care of all walk-in customers as well as phone orders.
  • Take phone orders and research stock to locate proper auto parts.
  • Look up parts for customers Take phone orders from Dealers.
  • Receive and fill telephone orders for technicians and wholesale accounts.
  • Processed all phone orders, with pricing and delivery ETA.
  • Fill telephone orders or customers' requests from stock.
  • Receive and fill telephone orders for parts.
  • Wholesale parts specialist, answer wholesale phone orders for local and out of townmechanic and body shops.
  • Assist customers with phone orders,fill orders from body shop and shop counter

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24. Proper Parts

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Here's how Proper Parts is used in Parts Counterman jobs:
  • Interact with customers, receiving and expediting orders, resolving problems and recommending proper parts.
  • Provide proper parts to technicians when needed.

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25. Wholesale Parts

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Here's how Wholesale Parts is used in Parts Counterman jobs:
  • Tend to walk in retail and wholesale parts clients.

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26. Internal Customers

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Here's how Internal Customers is used in Parts Counterman jobs:
  • Worked with internet sales, independent repair shops, body shops and internal customers.
  • Assist internal customers who need parts pullud for work orders as well as external work orders.

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27. Counter Sales

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average Demand
Here's how Counter Sales is used in Parts Counterman jobs:
  • Counter sales of auto, truck and industrial parts and equipment as order by customers.
  • Retail, wholesale, service, and body shop counter sales.
  • retail, wholesale, shop counter sales, maintain, stock, and order all inventory, shipping and recieving
  • wholesale and resale) Retail counter sales of parts to all customers

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28. OLD Parts

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Here's how OLD Parts is used in Parts Counterman jobs:
  • Looked up, procured, stocked, delivered, and sold parts.
  • Stocked, pulled and sold parts to shops.

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29. Computer Displays

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Here's how Computer Displays is used in Parts Counterman jobs:
  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.

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30. Place Orders

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low Demand
Here's how Place Orders is used in Parts Counterman jobs:
  • Stock and place orders, Look up, pull and hand out parts, core and shipping returns.
  • Place Orders, Fill Orders, Prices and Availibility, Inventory Control
  • Stock and place orders, Look up, pull and give parts to tecs.

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31. Identical Replacements

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low Demand
Here's how Identical Replacements is used in Parts Counterman jobs:
  • Advise customers on substitution or modification of parts when identical replacements are not available.

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32. Nissan

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low Demand
Here's how Nissan is used in Parts Counterman jobs:
  • Shipped parts to customers and Nissan as needed through FedEx, UPS, and Postal Service.
  • Receipted parts that were ordered from Nissan dealer only items.

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33. Service Department

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Here's how Service Department is used in Parts Counterman jobs:
  • Worked with the service department to guarantee customers' expectations were met.
  • Coordinated engine parts for the service department.

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34. Front Counter

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Here's how Front Counter is used in Parts Counterman jobs:
  • Managed front counter retail merchandise including selection, ordering, pricing, setting up displays and working with outside vendors.

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35. Stock Parts

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low Demand
Here's how Stock Parts is used in Parts Counterman jobs:
  • Locate out-of-stock parts from outside source and I submit or emergency order parts, if necessary.
  • Ordered overnight and stock parts daily.
  • Unload trucks, cashier, stock parts.

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2 Stock Parts Jobs

No jobs at selected location

36. Warranty Claims

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Here's how Warranty Claims is used in Parts Counterman jobs:
  • Answered the phones, stocked shelves, processed warranty claims and returns.
  • Processed warranty claims and returns.

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37. Honda

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38. Toyota

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Here's how Toyota is used in Parts Counterman jobs:
  • Maintained an inventory and sent obsolete parts back to Toyota Distribution.
  • Allocated all parts to correct vehicles and Toyota technicians.
  • Determined parts requirement, suggestions, and requirements for full product Toyota/Lexus line.

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39. Lookup

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40. Computer System

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41. Customer Relations

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42. Shop Technicians

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43. GM

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44. Service Advisors

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Here's how Service Advisors is used in Parts Counterman jobs:
  • Communicate with Technicians, Service Advisors and customers when their parts will be arriving.
  • Assisted customers, technicians, and service advisors with parts availability and pricing.
  • Assist service advisors, fleet and sales departments.

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45. Repair Orders

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low Demand
Here's how Repair Orders is used in Parts Counterman jobs:
  • Look up parts, order parts, weekly inventory, open repair orders for customers
  • Utilized computer program constantly to create invoices and repair orders selling parts for cars.
  • Maintained records for repair orders, special orders, and estimates.
  • Look parts up using Kia catalog, billing parts on repair orders, and invoices.

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46. Core Returns

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Here's how Core Returns is used in Parts Counterman jobs:
  • Handle any cash and credit card transactions File and process warranty and core returns as needed.
  • Take care of the warranty claims as well as core returns.
  • Process core returns on a monthly basis.

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47. Sales Goals

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Here's how Sales Goals is used in Parts Counterman jobs:
  • Inventoried stock Managed stock levels to keep up with demands Meeting and exceeding sales goals and objectives
  • Meet sales goals for the department and treat all customers as we want to be treated.
  • Worked on obtaining budgets and sales goals.

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48. Inventory Management

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Here's how Inventory Management is used in Parts Counterman jobs:
  • Maintain excellent customer relations Lookup parts and suggest additional items Fill customer orders Inventory management Process and credit of core returns

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49. Part Numbers

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Here's how Part Numbers is used in Parts Counterman jobs:
  • Navigated through parts catalogs to determine replacement part numbers, availability, and prices.

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50. Hyundai

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low Demand
Here's how Hyundai is used in Parts Counterman jobs:
  • Assisted with other automotive lines, Hyundai, Toyota and Ford parts sales.

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Parts Counterman Jobs

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20 Most Common Skills For A Parts Counterman

Service Technicians

15.2%

Counterman

10.6%

Customer Service

10.1%

Auto Parts Needs

8.5%

Body Shop Orders

5.9%

Special Order Parts

4.5%

Wholesale Customers

4.3%

Parts Catalogs

4.2%

Parts Inventory

4.2%

Parts Counter

4.1%

Retail Customers

3.7%

Inventory Control

3.3%

Stock Orders

3.2%

Replacement Parts

2.7%

Correct Parts

2.7%

Parts Sales

2.6%

Phone Calls

2.5%

Telephone Orders

2.5%

ADP

2.5%

Customer Orders

2.5%
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Typical Skill-Sets Required For A Parts Counterman

Rank Skill
1 Service Technicians 10.7%
2 Counterman 7.5%
3 Customer Service 7.1%
4 Auto Parts Needs 6.0%
5 Body Shop Orders 4.2%
6 Special Order Parts 3.1%
7 Wholesale Customers 3.0%
8 Parts Catalogs 3.0%
9 Parts Inventory 3.0%
10 Parts Counter 2.9%
11 Retail Customers 2.6%
12 Inventory Control 2.3%
13 Stock Orders 2.3%
14 Replacement Parts 1.9%
15 Correct Parts 1.9%
16 Parts Sales 1.8%
17 Phone Calls 1.7%
18 Telephone Orders 1.7%
19 ADP 1.7%
20 Customer Orders 1.7%
21 Walk-In Customers 1.7%
22 Back Counter 1.7%
23 Phone Orders 1.5%
24 Proper Parts 1.5%
25 Wholesale Parts 1.5%
26 Internal Customers 1.4%
27 Counter Sales 1.2%
28 OLD Parts 1.2%
29 Computer Displays 1.1%
30 Place Orders 1.0%
31 Identical Replacements 1.0%
32 Nissan 1.0%
33 Service Department 1.0%
34 Front Counter 1.0%
35 Stock Parts 1.0%
36 Warranty Claims 0.9%
37 Honda 0.8%
38 Toyota 0.8%
39 Lookup 0.8%
40 Computer System 0.8%
41 Customer Relations 0.8%
42 Shop Technicians 0.8%
43 GM 0.7%
44 Service Advisors 0.7%
45 Repair Orders 0.7%
46 Core Returns 0.7%
47 Sales Goals 0.7%
48 Inventory Management 0.7%
49 Part Numbers 0.7%
50 Hyundai 0.6%
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4,323 Parts Counterman Jobs

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