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Top 50 Parts Counterperson Skills

Below we've compiled a list of the most important skills for a Parts Counterperson. We ranked the top skills based on the percentage of Parts Counterperson resumes they appeared on. For example, 10.8% of Parts Counterperson resumes contained Customer Service as a skill. Let's find out what skills a Parts Counterperson actually needs in order to be successful in the workplace.

These are the most important skills for a Parts Counterperson:

1. Customer Service

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high Demand
Here's how Customer Service is used in Parts Counterperson jobs:
  • Performed direct customer service and updated/maintained parts inventories.
  • Create bills for customers and provide excellent customer service not only in person but over the phone as well.
  • Maintained a strong focus on customer service, merchandising and teamwork in a fast-pastedautomobile industry.
  • award for outstanding customer service.

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2. Delivery Trucks

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high Demand

3. Automotive Parts

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high Demand
Here's how Automotive Parts is used in Parts Counterperson jobs:
  • Deliver automotive parts to commercial accounts using a company provided vehicle.3.

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6 Automotive Parts Jobs

No jobs at selected location

4. Parts Inventory

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high Demand
Here's how Parts Inventory is used in Parts Counterperson jobs:
  • Complete annual physical parts inventory counts and enter the data into the software system.
  • Work with fleet customers for parts inventory purchases and pricing.
  • Organize the parts inventory into a manageable system.
  • Manage parts inventory levels via usage reports.

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4 Parts Inventory Jobs

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5. Wholesale Customers

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high Demand
Here's how Wholesale Customers is used in Parts Counterperson jobs:
  • Deliver parts to wholesale customers in a safe and timely manner and file away all the paperwork.
  • Separate, bill and fill all waiting orders for in house and wholesale customers.
  • Deliver parts to wholesale customers and pick up parts for service department.

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1 Wholesale Customers Jobs

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6. Inventory Control

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high Demand
Here's how Inventory Control is used in Parts Counterperson jobs:
  • Reorganized inventory for better inventory control.

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7. Retail Customers

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Here's how Retail Customers is used in Parts Counterperson jobs:
  • Assisted wholesale/retail customers find parts.
  • Assisted retail customers with parts and accessory requests Assisted technicians with the parts required for service department repairs

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6 Retail Customers Jobs

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8. Phone Calls

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high Demand
Here's how Phone Calls is used in Parts Counterperson jobs:
  • Answer in-bound phone calls for orders to be processed.

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9. Service Department

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high Demand
Here's how Service Department is used in Parts Counterperson jobs:
  • Served as the primary point of contact for customers and work directly with shop and technicians at the service department.
  • Process front counter and service department requests.

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5 Service Department Jobs

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10. Walk-In Customers

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high Demand
Here's how Walk-In Customers is used in Parts Counterperson jobs:
  • Provided customer service and sales, on sales floor, by phone and walk-in customers.
  • Look up and create estimates for technicians and walk-in customers.

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11. Parts Sales

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high Demand
Here's how Parts Sales is used in Parts Counterperson jobs:
  • Shop counter , Retail counter and Wholesale parts sales throughout the day.
  • Started as a parts delivery driver and after six months was promoted to outside parts salesman.

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13 Parts Sales Jobs

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12. Body Shops

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high Demand

13. Parts Counter

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high Demand
Here's how Parts Counter is used in Parts Counterperson jobs:
  • Front and back parts counterperson working with a team and independently.

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13 Parts Counter Jobs

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14. Special Order Parts

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high Demand
Here's how Special Order Parts is used in Parts Counterperson jobs:
  • Pull or special order parts for the service department.
  • Improved inventory tracking to reduce stock discrepancies and obsolete parts Created a database for warranty, core and special order parts management

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4 Special Order Parts Jobs

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15. Correct Parts

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Here's how Correct Parts is used in Parts Counterperson jobs:
  • Assisted counter customers and technicians to ensure that they received the correct parts in a timely and orderly fashion.
  • Assist walk in and business customers in getting the correct parts to complete the jab they are doing.
  • Answer incoming customer calls and using available resources ascertain correct parts needed.

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2 Correct Parts Jobs

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16. Nissan

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average Demand
Here's how Nissan is used in Parts Counterperson jobs:
  • Coordinated with workers and salesmen from parent company (Nissan) on parts information and availability.

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17. Wholesale Accounts

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average Demand
Here's how Wholesale Accounts is used in Parts Counterperson jobs:
  • Pull the desired parts for both walk-in customers and and wholesale accounts.

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18. Wholesale Parts

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average Demand
Here's how Wholesale Parts is used in Parts Counterperson jobs:
  • Located, ordered, and disbursed retail and wholesale parts.

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19. GM

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average Demand
Here's how GM is used in Parts Counterperson jobs:
  • Increased customer accessory sales for all departments within the dealership by creating a more effective display for GM accessories

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20. ADP

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average Demand

21. Stock Orders

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Here's how Stock Orders is used in Parts Counterperson jobs:
  • Assist in checking in stock orders and put all parts in the correct places.
  • Generate and manage all stock orders and customer special orders.
  • Place parts department stock orders.

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1 Stock Orders Jobs

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22. Parts Needs

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Here's how Parts Needs is used in Parts Counterperson jobs:
  • Worked closely with mechanics and meeting their parts needs.

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23. Research Parts

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Here's how Research Parts is used in Parts Counterperson jobs:
  • Answer phones and research parts, prices, warranty and repair information for vehicles.2.
  • Used computer to research parts and inventory.

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24. Parent Company

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average Demand

25. Stock Items

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Here's how Stock Items is used in Parts Counterperson jobs:
  • Researched and processed orders, ordered out of stock items.
  • Assisted customers in finding out-of-stock items.

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26. Purchase Orders

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average Demand
Here's how Purchase Orders is used in Parts Counterperson jobs:
  • Look up, pull and bill parts, write purchase orders if necessary.

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27. Parts Information

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average Demand

28. Honda

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average Demand

29. External Customers

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Here's how External Customers is used in Parts Counterperson jobs:
  • Queried on-site, local and national inventory for order fulfillment for internal and external customers.

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30. Company Customers

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low Demand

31. Counter Sales

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low Demand
Here's how Counter Sales is used in Parts Counterperson jobs:
  • Ordered inventory stock as required, picked orders for technicians and retail customers via telephone and counter sales.
  • Handled phone and counter sales for body repair facilities.
  • Counter sales person,plus machine drums and rotors plus ASE Certified parts specialist and auto mechanic.

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2 Counter Sales Jobs

No jobs at selected location

32. Brake Systems

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low Demand

33. Customer Orders

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low Demand
Here's how Customer Orders is used in Parts Counterperson jobs:
  • Received and processed customer orders.
  • Fill customer orders from stock when available or place a special order for the desired part.
  • Posted incoming stock and customer orders to in house inventory.
  • Fill customer orders from stock.
  • packaged and shipped customer orders.

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34. Core Returns

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low Demand
Here's how Core Returns is used in Parts Counterperson jobs:
  • Process parts and core returns.
  • Processed core returns back to vendors..

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35. Heavy Equipment

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36. Shop Mechanics

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low Demand

37. Shop Technicians

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Here's how Shop Technicians is used in Parts Counterperson jobs:
  • Worked closely with shop technicians to provide them with estimates and parts needed.
  • Provided parts service to customers and shop technicians.

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38. Telephone Orders

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1 Telephone Orders Jobs

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39. Sales Slips

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low Demand
Here's how Sales Slips is used in Parts Counterperson jobs:
  • Prepare sales slips or sales contracts.

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40. Service Technicians

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Here's how Service Technicians is used in Parts Counterperson jobs:
  • Assisted Service technicians, retail and wholesale sales with locating required mechanical and body parts.

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41. Phone Orders

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low Demand
Here's how Phone Orders is used in Parts Counterperson jobs:
  • Receive and fill telephone orders for parts.
  • Receive and fill all telephone orders.

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42. Computer Technology

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low Demand

43. Replacement Parts

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low Demand
Here's how Replacement Parts is used in Parts Counterperson jobs:
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Determine replacement parts that are required according to inspections of old parts by customers and technicians.
  • Read catalogs and/or computer displays in order to determine replacement parts, availability and price.

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44. Necessary Parts

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low Demand
Here's how Necessary Parts is used in Parts Counterperson jobs:
  • Ensured technicians received necessary parts with use of computer technology.

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45. Front Counter

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4 Front Counter Jobs

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46. Retail Counter

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low Demand
Here's how Retail Counter is used in Parts Counterperson jobs:
  • Assist parts front retail counter and parts back counter when necessary.
  • Stocked and maintained retail accessory display at the retail counter.
  • Answered phones, retail counter, helped techs and advisors.

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47. Bank Deposits

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low Demand

48. Warranty Claims

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low Demand

49. Credit Authorization

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low Demand
Here's how Credit Authorization is used in Parts Counterperson jobs:
  • Prepared sales slips and received payment or obtained credit authorization.
  • Receive payment or obtain credit authorization.

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7 Credit Authorization Jobs

No jobs at selected location

50. Electrical Systems

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low Demand

Parts Counterperson Jobs

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20 Most Common Skills For A Parts Counterperson

Customer Service

16.5%

Delivery Trucks

9.6%

Automotive Parts

9.6%

Parts Inventory

6.5%

Wholesale Customers

5.9%

Inventory Control

5.3%

Retail Customers

4.3%

Phone Calls

4.0%

Service Department

4.0%

Walk-In Customers

4.0%

Parts Sales

3.7%

Body Shops

3.4%

Parts Counter

3.4%

Special Order Parts

3.1%

Correct Parts

3.1%

Nissan

2.8%

Wholesale Accounts

2.8%

Wholesale Parts

2.8%

GM

2.5%

ADP

2.5%
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Typical Skill-Sets Required For A Parts Counterperson

Rank Skill
1 Customer Service 10.8%
2 Delivery Trucks 6.3%
3 Automotive Parts 6.3%
4 Parts Inventory 4.3%
5 Wholesale Customers 3.9%
6 Inventory Control 3.5%
7 Retail Customers 2.8%
8 Phone Calls 2.6%
9 Service Department 2.6%
10 Walk-In Customers 2.6%
11 Parts Sales 2.4%
12 Body Shops 2.2%
13 Parts Counter 2.2%
14 Special Order Parts 2.0%
15 Correct Parts 2.0%
16 Nissan 1.8%
17 Wholesale Accounts 1.8%
18 Wholesale Parts 1.8%
19 GM 1.6%
20 ADP 1.6%
21 Stock Orders 1.6%
22 Parts Needs 1.6%
23 Research Parts 1.6%
24 Parent Company 1.4%
25 Stock Items 1.4%
26 Purchase Orders 1.4%
27 Parts Information 1.4%
28 Honda 1.2%
29 External Customers 1.2%
30 Company Customers 1.2%
31 Counter Sales 1.2%
32 Brake Systems 1.2%
33 Customer Orders 1.2%
34 Core Returns 1.2%
35 Heavy Equipment 1.0%
36 Shop Mechanics 1.0%
37 Shop Technicians 1.0%
38 Telephone Orders 1.0%
39 Sales Slips 1.0%
40 Service Technicians 1.0%
41 Phone Orders 1.0%
42 Computer Technology 1.0%
43 Replacement Parts 1.0%
44 Necessary Parts 1.0%
45 Front Counter 1.0%
46 Retail Counter 1.0%
47 Bank Deposits 0.8%
48 Warranty Claims 0.8%
49 Credit Authorization 0.8%
50 Electrical Systems 0.8%
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848 Parts Counterperson Jobs

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